Security Problem: Phone Sometimes is Unlocked - HTC 10 Questions & Answers

Hello,
I have an unlocked HTC 10 and have noticed over the past few months that on occasion, the password protection is turned off. I have a password set up as well as the fingerprint reader and both work well. But every so often, I'll notice that the lock key is unlocked on the lock screen and I can swipe up without having to use my fingerprint or type in a password. This is not secure and is a glitch that needs to be fixed. I checked through all of my security settings and cannot find anything that could be causing the issue. Smart Lock is only enabled for my car and my home. I notice this unlocked lock screen when I'm at work so it's not related to that. Trusted voice, face, and on-body detection are all off. The only way I can get the phone to be locked again and require my fingerprint or password is to restart the device. The issue still persists with the new Android 7.0 update as well.
Anyone else notice this issue? Any suggestions?
Thank you

Related

[Q] Why can't I disable my lock screen?

I have a Galaxy Note 4 on AT&T that I purchased about a week ago. Everything worked great up until today. I have been successfully using the fingerprint lock to keep my phone locked while I'm at work. Tonight, I unlocked it and went to disable the fingerprint lock, but now the "swipe" and "none" options are greyed out and disabled with "Turned off by administrator, encryption policy or credential storage" and won't allow me to disable it. I have not been tinkering with anything and have no idea how any of that stuff could have been enabled since the phone was just sitting in my desk at work.
So, how do I get that turned off so that I can disable my lock screen when I am at home or away from work?
Thanks!
it seems like you may have enabled other security features like.. encryption which does not allow you to turn off the lock screen.. try disabling these extra protection s
icexshinigami said:
it seems like you may have enabled other security features like.. encryption which does not allow you to turn off the lock screen.. try disabling these extra protection s
Click to expand...
Click to collapse
And how would I do that? I'm not seeing anything enabled on my phone. I may be missing something. And again, nothing had been changed from the previous week's use. I enabled the fingerprint lock on it, put the phone in my desk, and left it there. Once I got it back out, I was no longer able to disable the lock. I can unlock the phone, I just can't turn the lock off. Hopefully I'm just missing a setting somewhere and it will be easy to fix.
SOLVED
Well, I somehow managed to figure out the solution. It apparently had something to do with the credential storage. I found the settings for that and had my phone clear the credential storage. After that, I powered my phone off and back on and it started working normally.
Now, the next question. How did some app set credentials to where my screen unlock couldn't be turned off?

[Q] My screen locks too often (requiring pattern or pin very often). Why?

I'm curious if anyone else has had this issue. I have to enable a PIN or pattern lock to allow a corporate secure wifi network setting to be saved and for something else (I think for my bank app). From the G4 settings it seems like you can set it to NOT lock when turning off with power button (last option), and a 30 minute timeout before it auto-locks. Yet despite that, mine still seems to lock requiring a pattern input and not just a swipe if I leave it on the table for just a minute. What am I missing?
Thanks all!
Verizon LG G4 VS986, stock.
CPngN said:
I'm curious if anyone else has had this issue. I have to enable a PIN or pattern lock to allow a corporate secure wifi network setting to be saved and for something else (I think for my bank app). From the G4 settings it seems like you can set it to NOT lock when turning off with power button (last option), and a 30 minute timeout before it auto-locks. Yet despite that, mine still seems to lock requiring a pattern input and not just a swipe if I leave it on the table for just a minute. What am I missing?
Thanks all!
Verizon LG G4 VS986, stock.
Click to expand...
Click to collapse
These settings are under Lockscreen. Right at the end. It should work, unless you have another app controlling locking.
Exactly.. it "should work"... but it isn't. It insist on locking all the time.. Could the fact that I"m connected to said secure WIFI cause that?? (vs just having an entry for it)
You could try going under the setting for Security - Phone administrators. Look if there is something that is controlling phone lock.
I know for my example, I must enable PIN locking, but my phone administrator for that account enables up to 30 minutes before forcing lock. So as long as I uncheck the setting for "Lock phone immediately on power button," my phone will immediately be unlocked within a 30 minute window where I don't need to enter my PIN.
KingFatty said:
You could try going under the setting for Security - Phone administrators. Look if there is something that is controlling phone lock.
I know for my example, I must enable PIN locking, but my phone administrator for that account enables up to 30 minutes before forcing lock. So as long as I uncheck the setting for "Lock phone immediately on power button," my phone will immediately be unlocked within a 30 minute window where I don't need to enter my PIN.
Click to expand...
Click to collapse
Right, that's what I'm going for / expecting. I have 3 in there, Android Device Manager, Support & Protection (Verizon thing it looks like) and AirDroid. Only Android Device Managers is checked ON. ADM can obviously affect the lock screen and can change the lock password, but I don't see anything else which would affect this timeout being ignored. hmmmm
(Thanks, BTW!)
I was looking at my Smart Lock section and read the blurb about On-body detection, which was the only Smart Lock I had enabled. It says "Just unlock once and your device stays unlocked as long as you keep holding your device or carry it on you." .... "Your device will lock when it detects that it's been set down"..!! So, I've now turned on-body detection OFF as, in this case, it's working against me. Seems it's not too well integrated with the other options (ignores the Security Lock Timer).
If I don't post back, it's probably working as hoped.
Disabling on-body detection has definitely solved my issue with the G4 locking shortly after setting it down on the desk.
SOLVED

[A3 Nougat] Screen unlock issues

Hi all.
I keep having issues with screen unlock.
First it would only unlock via fingerprint and not using pin.
To test a little i then selected pattern + fingerprint and now it doesn't require either except on first boot up. I can simply swipe to unlock. However, if I scan a non registered finger it says "no match".
I'm not connected to trusted devices...
Any ideas what causes this behaviour? It shouldn't be due to removing stock bloatware, right (Samsung, Google, FB apps)?
Many thanks!
It sounds to me like you have one of the "Smart Lock" settings enabled. These override the pattern and fingerprint settings when specific conditions are met: the device is on your body, the device is at home, or the device is within range of your smartwatch.
They should really be called "Smart Unlock" settings. You can find these settings under "Lock screen > Secure lock settings".
Sort of an old thread, but I'm also facing issues with the unlock screen lag. Somehow it is related to the battery saving: since it slows down the CPU, apparently the system doesn't have time to "process" the unlock pattern (or PIN, same problem; and hang me if that process should take longer than a couple nanoseconds), and the screen goes back to black before the unlock is successful. As a temporary workaround, I've disabled battery saving, and now at least I can unlock with pattern or PIN. But the real problem must reside somewhere else. It's not acceptable that an operating system takes that long in processing the unlock.

Face Unlock Issue

Hi has anyone encountered the issue of the device unlocking by itself when a notification comes in and you are not looking at/face is not aligned with the camera for face unlock?
I have turn screen on when notification arrives enabled. And this has been happening even on magic ui 2.
Do you have SmartLock enabled? This will bypass the lock screen if a trusted Bluetooth device is within range.
NekoMichi said:
Do you have SnartLock enabled? This will bypass the lock screen if a trusted Bluetooth device is within range.
Click to expand...
Click to collapse
Nope! I don't have it enable. This issue happens every now and then, not always, but often enough to annoy me
My SmartLock does not work every time, sometimes my trusted device is connected and still the phone isn't unlocked. Maybe it's the same bug?
go into settings-biometrics & password-face recognition- unlock device and change to slide to unlock

Bizarre BUG HELP: Suddenly Can't set number/ pattern lock without adding fingerprint

Hi there, Please help me with this weird bug in my MM3's lock function. I haven't read about it anywhere else and I did not update or tweak my rooted system in any way so I'm at a loss as to what caused this probleman d how to fix it.
I am no longer able to employ a simple numerical or pattern screen lock. I go to settings, choose and then confirm the number or pattern, and hit accept -- at which point it asks me for a fingerprint (which I do not want to add) and when I hit cancel, the phone remains unlocked. If I hit add a fingerprint and refuse to present my finger, the phone also remains unlocked. This is so freaking weird!
(MM3 rooted but on stock Android 9 PKQ1.181007.001 -- Miui Global 11.0.6 Stable)
Honestly, I wouldn't give a damn as I never use a screen lock except I am in fact forced to use it every few weeks or whenever I want to review my Brave browser passwords. It forces me to set a lock screen in order to see them. So if there's a workaround just to see passwords, that would do me fine.
Because the basic number and pattern locks aren't functioning properly, I wouldn't even consider adding a fingerprint (and in fact, I have never done so. I have a probably irrational distrust of fingerprint, voice and retina security ... plus I live alone so such measures aren't necessary)
Can anyone give me any clues as to what could be causing this and how to fix it or get around it? Or even if there is a way to see my Brave passwords without employing a lock?
Theoretically, I could try temporarily installing a fingerprint lock which I could then remove after reviewing my Brave passwords. But I have an irrational dislike of fingerprint, voice and retina locks and never use that stuff. Moreover, given the basic number and gesture locks aren't functioning properly, the last thing I want to do is try a fingerprint.

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