[Q] My screen locks too often (requiring pattern or pin very often). Why? - G4 Q&A, Help & Troubleshooting

I'm curious if anyone else has had this issue. I have to enable a PIN or pattern lock to allow a corporate secure wifi network setting to be saved and for something else (I think for my bank app). From the G4 settings it seems like you can set it to NOT lock when turning off with power button (last option), and a 30 minute timeout before it auto-locks. Yet despite that, mine still seems to lock requiring a pattern input and not just a swipe if I leave it on the table for just a minute. What am I missing?
Thanks all!
Verizon LG G4 VS986, stock.

CPngN said:
I'm curious if anyone else has had this issue. I have to enable a PIN or pattern lock to allow a corporate secure wifi network setting to be saved and for something else (I think for my bank app). From the G4 settings it seems like you can set it to NOT lock when turning off with power button (last option), and a 30 minute timeout before it auto-locks. Yet despite that, mine still seems to lock requiring a pattern input and not just a swipe if I leave it on the table for just a minute. What am I missing?
Thanks all!
Verizon LG G4 VS986, stock.
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Click to collapse
These settings are under Lockscreen. Right at the end. It should work, unless you have another app controlling locking.

Exactly.. it "should work"... but it isn't. It insist on locking all the time.. Could the fact that I"m connected to said secure WIFI cause that?? (vs just having an entry for it)

You could try going under the setting for Security - Phone administrators. Look if there is something that is controlling phone lock.
I know for my example, I must enable PIN locking, but my phone administrator for that account enables up to 30 minutes before forcing lock. So as long as I uncheck the setting for "Lock phone immediately on power button," my phone will immediately be unlocked within a 30 minute window where I don't need to enter my PIN.

KingFatty said:
You could try going under the setting for Security - Phone administrators. Look if there is something that is controlling phone lock.
I know for my example, I must enable PIN locking, but my phone administrator for that account enables up to 30 minutes before forcing lock. So as long as I uncheck the setting for "Lock phone immediately on power button," my phone will immediately be unlocked within a 30 minute window where I don't need to enter my PIN.
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Click to collapse
Right, that's what I'm going for / expecting. I have 3 in there, Android Device Manager, Support & Protection (Verizon thing it looks like) and AirDroid. Only Android Device Managers is checked ON. ADM can obviously affect the lock screen and can change the lock password, but I don't see anything else which would affect this timeout being ignored. hmmmm
(Thanks, BTW!)

I was looking at my Smart Lock section and read the blurb about On-body detection, which was the only Smart Lock I had enabled. It says "Just unlock once and your device stays unlocked as long as you keep holding your device or carry it on you." .... "Your device will lock when it detects that it's been set down"..!! So, I've now turned on-body detection OFF as, in this case, it's working against me. Seems it's not too well integrated with the other options (ignores the Security Lock Timer).
If I don't post back, it's probably working as hoped.

Disabling on-body detection has definitely solved my issue with the G4 locking shortly after setting it down on the desk.
SOLVED

Related

G2 forgets to lock itself..... HELP!

Hey fellas, to lock my phone I use the pattern lock, but since yesterday every time I lock the phone with power button or sleeps itself after 2 minutes, it doesn't show me the 'draw pattern screen', just the regular 'slide to unlock'.
So, I go and set the pattern up again, and lock it, it shows the 'draw pattern screen' and only shows once, after I lock the phone again, it won't appear anymore.
I'm using CM6.1.1, obviously rooted phone.
Any help or suggestions? Moderators feel free to move this post to cyanogen's thread if needed. Don't know if this might be a problem of CM itself.
Did you enable any of the quick unlock settings in Cyanogenmod settings? I bet my breakfast (which I already ate, sorry) that its because you need to review those CM settings. In User Input or something or other.
Uncheck all of those settings (that enable quick unlock)
(besides those pattern locks are easily hacked -- with the right light and the right amount of grease from your finger anyone can see your "path to unlock" - Im just sayin!)
Sorry man, that quick unlock feature is definetly not checked, it's under "settings/cyanogenmod settings/input settings", quick unlock not checked.
U owe me a pancake lol.
I dont remember getting creative with locking and unlocking settings, the weirdest thing I did was to install a few themes to the phone. Imma try putting everything to default, and start from there.
I've experienced some unlock and lock issues with cm6 aswell. It seemed as if there are settings that conflict with eachother. What happened to me was I changed it to rotory unlock with lock set to immediately engage on screen off. After changing that it wouldn't lock but the screen would turn off. I had to set it to 1 second and then reboot then it would lock just fine.
Sent from my HTC Vision using XDA App
What surprises me is that it stopped working for some reason, because I've been using cm6.1.1 for a couple of weeks and worked perfectly..
Sent from my HTC Vision using XDA App
don't remember where the setting is but it sounds like the time-out setting is not proper, the phone does not lock right away if it is sitting on the table and goes to sleep on it's own but you can set it to do that, i had mine set to 30 seconds so that if the screen turned off while i was waiting for something to download or happen i didn't have to unlock with my pin each time. look through the settings (probably security or cm settings) for the proper tweak, i would give better instructions but i'm currently on miui ROM
g_grey said:
don't remember where the setting is but it sounds like the time-out setting is not proper, the phone does not lock right away if it is sitting on the table and goes to sleep on it's own but you can set it to do that, i had mine set to 30 seconds so that if the screen turned off while i was waiting for something to download or happen i didn't have to unlock with my pin each time. look through the settings (probably security or cm settings) for the proper tweak, i would give better instructions but i'm currently on miui ROM
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Click to collapse
Yeah, these settings are found under CM Settings->User Interface (down at the bottom). I don't think these will be the cause though, since the OP said he didn't really mess with any of the settings. Also, I don't think the settings would cause the "Slide to Unlock" screen to appear (the phone would simply turn the screen back on to whatever was last on, no pattern unlock, no lock screen).
Have you installed any new widgets or lockscreen apps recently? Out of curiosity, have you tried any of the other lock types just to see if they do the same thing (like PIN or password).

Delayed screen lock

Hey,
Does anyone else have problems with the delayed lock screen feature?
Settings -> Security -> Automatically Lock
(You need to have a pattern or pin unlock for the option to show up)
In there are delay settings, so the lock only activates after a set period of time. No matter what delay I pick, the screen lock activates instantly as soon as the screen turns off.
I was wondering if this happened for anyone else, before I post an issue with Google.
The weird thing is I'm sure it worked at one point, but I've tried a factory reset and it still doesn't work with a fresh handset.
Cheers
Do you use a (corporate) exchange account on your phone? I think I read somewhere that Exchange security settings can override the delay and force the phone to lock instantaneous.
gokpog said:
Do you use a (corporate) exchange account on your phone? I think I read somewhere that Exchange security settings can override the delay and force the phone to lock instantaneous.
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Click to collapse
I do yeah, but I tried with a clean factory reset and it still happens
I don't know exactly how Exchange accounts work - If my device ID was registered with the Exchange server, would it still enforce the security settings even though the email account is not on the phone any more? (i.e. a factory reset).
Shodney said:
Hey,
Does anyone else have problems with the delayed lock screen feature?
Settings -> Security -> Automatically Lock
(You need to have a pattern or pin unlock for the option to show up)
In there are delay settings, so the lock only activates after a set period of time. No matter what delay I pick, the screen lock activates instantly as soon as the screen turns off.
I was wondering if this happened for anyone else, before I post an issue with Google.
The weird thing is I'm sure it worked at one point, but I've tried a factory reset and it still doesn't work with a fresh handset.
Cheers
Click to expand...
Click to collapse
I have set a 5 minute delay on the lock and it has been working perfectly.
I cannot think of a reason why you are not able to apart from your Exchange set up.
I don't use Exchange and also have this issue... no matter what I set the delay at, it always locks.
I removed the Exchange account from my phone, and got the server admin to delete my device ID from the system - but it still locks instantly when the screen goes off, so it doesn't look like that's the problem.
How odd...
Anyone have any more info on this? It's pretty irritating and don't want to do a factory rest if I can avoid it!
Shodney said:
I removed the Exchange account from my phone, and got the server admin to delete my device ID from the system - but it still locks instantly when the screen goes off, so it doesn't look like that's the problem.
How odd...
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Click to collapse
Did you remove the device administrator you create (at least in 2.x) when you accept the Exchange security policies? Might still be there I guess.
I think the timer only kicks in when the screen turns off by itself not when you hit the lock button. Try letting the screen goto sleep and see if the delay works.
balto said:
I think the timer only kicks in when the screen turns off by itself not when you hit the lock button. Try letting the screen goto sleep and see if the delay works.
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Click to collapse
Oh yeah
Seems slightly odd behaviour - I'm used to the CM7 way where it would delay the lock whether you turned the screen off manually or not.
Cheers
balto said:
I think the timer only kicks in when the screen turns off by itself not when you hit the lock button. Try letting the screen goto sleep and see if the delay works.
Click to expand...
Click to collapse
Oh... yeah, that worked! As Shodney said, seems strange as I come from a ROM (Android Revolution HD) that doesn't care if the screen times out or if you press power - it starts the timer from then.
To be honest I prefer the "old" behaviour - I like having a long "awake" time on my screen so it doesn't go off while I'm reading a web page or whatever and to turn it off manually to save battery. But I don't like it locking straight away! Guess I just have to live with it for now. Thanks for the answer anyway.
I find it weird too. The sgs2 was the same way. There is a great app called delaylock (https://market.android.com/details?id=de.j4velin.delayedlock2&hl=en) on the market that will make the lock work the as cm7 not sure it works on ics yet, I plan on trying it when my phone gets here Friday.
Glad I could clear all the confusion on this setting.

[Q] Why can't I disable my lock screen?

I have a Galaxy Note 4 on AT&T that I purchased about a week ago. Everything worked great up until today. I have been successfully using the fingerprint lock to keep my phone locked while I'm at work. Tonight, I unlocked it and went to disable the fingerprint lock, but now the "swipe" and "none" options are greyed out and disabled with "Turned off by administrator, encryption policy or credential storage" and won't allow me to disable it. I have not been tinkering with anything and have no idea how any of that stuff could have been enabled since the phone was just sitting in my desk at work.
So, how do I get that turned off so that I can disable my lock screen when I am at home or away from work?
Thanks!
it seems like you may have enabled other security features like.. encryption which does not allow you to turn off the lock screen.. try disabling these extra protection s
icexshinigami said:
it seems like you may have enabled other security features like.. encryption which does not allow you to turn off the lock screen.. try disabling these extra protection s
Click to expand...
Click to collapse
And how would I do that? I'm not seeing anything enabled on my phone. I may be missing something. And again, nothing had been changed from the previous week's use. I enabled the fingerprint lock on it, put the phone in my desk, and left it there. Once I got it back out, I was no longer able to disable the lock. I can unlock the phone, I just can't turn the lock off. Hopefully I'm just missing a setting somewhere and it will be easy to fix.
SOLVED
Well, I somehow managed to figure out the solution. It apparently had something to do with the credential storage. I found the settings for that and had my phone clear the credential storage. After that, I powered my phone off and back on and it started working normally.
Now, the next question. How did some app set credentials to where my screen unlock couldn't be turned off?

Why does it seem like my Lock Screen only works half the time? Not on trusted network

It seems like half the time when I unlock my phone (not using fingerprint), the lock screen won't be there. Is it based on a time-out feature? I'd like to have it there 100% of the time.
The phone isn't connected to any trusted networks or whatever HTC/android calls it that disables the lock screen.
Not sure all I know is when you use a password or fingerprint you can set how often you want it to lock
If you go into Settings then Security there are options for how long the screen is off before it automatically locks, it's set ridiculously high stock, at least for me. There is also an option in there to make the power button instantly lock, which is off by default. This drove me crazy too.

[A3 Nougat] Screen unlock issues

Hi all.
I keep having issues with screen unlock.
First it would only unlock via fingerprint and not using pin.
To test a little i then selected pattern + fingerprint and now it doesn't require either except on first boot up. I can simply swipe to unlock. However, if I scan a non registered finger it says "no match".
I'm not connected to trusted devices...
Any ideas what causes this behaviour? It shouldn't be due to removing stock bloatware, right (Samsung, Google, FB apps)?
Many thanks!
It sounds to me like you have one of the "Smart Lock" settings enabled. These override the pattern and fingerprint settings when specific conditions are met: the device is on your body, the device is at home, or the device is within range of your smartwatch.
They should really be called "Smart Unlock" settings. You can find these settings under "Lock screen > Secure lock settings".
Sort of an old thread, but I'm also facing issues with the unlock screen lag. Somehow it is related to the battery saving: since it slows down the CPU, apparently the system doesn't have time to "process" the unlock pattern (or PIN, same problem; and hang me if that process should take longer than a couple nanoseconds), and the screen goes back to black before the unlock is successful. As a temporary workaround, I've disabled battery saving, and now at least I can unlock with pattern or PIN. But the real problem must reside somewhere else. It's not acceptable that an operating system takes that long in processing the unlock.

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