OnePlus service center help - OnePlus 3 Questions & Answers

Guys should I accept the phone from the service center if the white sticker ( water damage ) is red in colour?

shivambajaj said:
Guys should I accept the phone from the service center if the white sticker ( water damage ) is red in colour?
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What do you mean? Are they sending you a replacement phone that's already been water damaged?

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[Q] [Help] Possible water damage, warranty need someone to identify something.[pics!]

My speaker and mic stopped working, I was in the shower and some water got on the screen, but it didnt seem like it went in. The two water damage indicators are fine, no sign of water damage.
I called and they are sending me a refurbished phone, but said if they detect any water damage they will charge me with $300. I have insurance, but it will cost $100 for a new phone, but if the phone is malfunctioning because of something else I don't want to pay $100.
There is what looks like rust on the right side of the sim card. Can anyone identify it for me?
the water damage indicator should be this little white sticker behind your battery. The thing in the image just looks like dirt to be honest, you could always use some cyber clean to clean the thing up.
make sure to check the little round white water damage sticker behind your battery. if it is white its ok. if it is red, then you're dead.
The normal indicators are white with pink x's on them which is normal. Its not dirt though. How extensively do they check the phone?
There's also one inside the phone, just below the camera. Not that I've ever seen it
Sent from my Galaxy Nexus using Tapatalk 2

yellow spot in screen please help

Befor 10 days appeared yellow spot in middle left in screen
What can i do
Change screen
Or
There is ways to fix
help
No one can help me
I have the same problem. I've read that it is some kind of glue that will go away after direct sunlight exposure.
Sent from my Edison 3 using XDA Free mobile app
Re: Yellow Spot on Screen...
m993d said:
Befor 10 days appeared yellow spot in middle left in screen
What can i do
Change screen
Or
There is ways to fix
Click to expand...
Click to collapse
Hi, I had the exact same issue with my LG G3. The only solution is to send it back to LG, and they will replace the screen. I did this with a turn-around time of about 1 week. Very good customer service.
I have included a link to help you get started. Good luck!
https://www.lg.com/uk/support/repair-service/schedule-repair
Happy New Year!
Take it to service center and get a screen replacement
Sent from my LG-D855 using XDA Free mobile app
Replace it
m993d said:
befor 10 days appeared yellow spot in middle left in screen
what can i do
change screen
or
there is ways to fix
Click to expand...
Click to collapse
i had the same issue on top right side of the screen.
Took it to the service center ,they replaced it in an hour.
Do the same.
I have the same problem on the same side take a look at my post: http://forum.xda-developers.com/lg-g3/help/lg-g3-yellow-spot-edge-display-t2984323 . I live in Macedonia and the only one LG authorized service will not accept my LG warranty and they ask 150 euros for a new screen so I'm pretty much ****ed up and most likely won't buy LG again. They make excellent phones but their glue is like a cows ****.
if you can't take it to service center for replacement. just put it under UV light or direct sunlight. It'll heal itself. that's glue underneath popping due to excessive heat under the panel

Water/humidity damage indicator

Does anyone know if the little piece of plastic paper inside the sim card tray is also a water damage indicator and what colour does it need to be?
cpgr said:
Does anyone know if the little piece of plastic paper inside the sim card tray is also a water damage indicator and what colour does it need to be?
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needs to be white. mine is red because water came in one day...
I fixxed my phone's screen ..it was full on moisture and i left in a sealed bag of rice for 4 days ,when i removed it was like new
U sure? Took mine for a swim ONCE and phone got flooded but paper is still white.

my lenovo zuk z2 plus fell into water . plz help !

My lenovo zuk z2 plus fell into water now its not turning up even when i connected it to charger after 16 hours nothing is happening. i did not open it up and remove the moisture from the mother board . i only put it under the sunlight for few hours. what shoud i do ?
Bfmv9451 said:
My lenovo zuk z2 plus fell into water now its not turning up even when i connected it to charger after 16 hours nothing is happening. i did not open it up and remove the moisture from the mother board . i only put it under the sunlight for few hours. what shoud i do ?
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Take it to service center.
TanajiKC said:
Take it to service center.
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Staff at service center will easily detect that it was fell into the water by checking warranty stickers which are found inside the phone these stickers are designed in such a way that whenever they come in contact with water they turn up their color so I don't think they will help u in any way. Always do insurance of your phone at the time buying so u can easily tackle these type of situations
abhay009 said:
Staff at service center will easily detect that it was fell into the water by checking warranty stickers which are found inside the phone these stickers are designed in such a way that whenever they come in contact with water they turn up their color so I don't think they will help u in any way. Always do insurance of your phone at the time buying so u can easily tackle these type of situations
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Z2 plus is a waterproof phone watch on YouTube
TanajiKC said:
Z2 plus is a waterproof phone watch on YouTube
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Literally every non removal back phone is little bit water resistant even xiamoi redmi note 4 is survived the water resistant test but the company never claimed that it is water resis.flagships phone are officially water resistant and claimed by their respective companies but if u look into the warranty of any phone even those who claimed to be water resistant will not provide u any kind of warranty regarding water damage that's why I used word "water resistant" but not "water proof" there is so much difference in resistance and proof and despite if your phone has IP 68 rating it is not guaranteed that it will not going to be damage by water yes chances are very low but it is still there.
The manufacturers do not honor IP ratings, that's why they are water resistant, because waterproofing will rob them of essential aftersales business.
Bfmv9451 said:
My lenovo zuk z2 plus fell into water now its not turning up even when i connected it to charger after 16 hours nothing is happening. i did not open it up and remove the moisture from the mother board . i only put it under the sunlight for few hours. what shoud i do ?
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did u solve this issue .......?
I think it's time for u to buy a new phone..... Because service center will fix it for around 6k (i think not sure)...... So buy a new phone it's a better option

Strange Yellow Spot on my Display

Recently while i was browsing onto my reddit ( which has white background) I noticed a strange yellow spot at top left of my display, I never dropped my phone ever neither changed my display? What could have caused it?Does it mean I have defective display ? How do I replace it?
TIA
Can you provide some pictures of the issue? More than likely the yellow spots are going to be a stain from undried glue between the digitizer and glass. Sometimes it can be fixed by using a UV lamp, but more than likely the screen will need to be replaced. Is your phone under a warranty?
ErickC21 said:
Can you provide some pictures of the issue? More than likely the yellow spots are going to be a stain from undried glue between the digitizer and glass. Sometimes it can be fixed by using a UV lamp, but more than likely the screen will need to be replaced. Is your phone under a warranty?
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Sure. Will add it and yeah it's warranty but I have its bootloader unlocked ( I can relock though I have unlock key)
Username.php said:
Sure. Will add it and yeah it's warranty but I have its bootloader unlocked ( I can relock though I have unlock key)
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How long have you had the device? See if you can exchange it wherever you bought it from, if not you'll have to go to Honor's customer support and call them for an RMA.
ErickC21 said:
How long have you had the device? See if you can exchange it wherever you bought it from, if not you'll have to go to Honor's customer support and call them for an RMA.
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It's been 6 months.
Can you tell if it's on the display, or if it is part of the screen, like inside the device? Does turning the device off make the yellow spot go away? Does it only happen in Reddit? Too many big holes.
crayonicle said:
Can you tell if it's on the display, or if it is part of the screen, like inside the device? Does turning the device off make the yellow spot go away? Does it only happen in Reddit? Too many big holes.
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Its inside the display and no turning off doesn't vanish it neither any relation with reddit. It kinda mark usually seen on broken displays but my screen is fine. Just a small part. Of it turned into goldish yellow.
Username.php said:
Its inside the display and no turning off doesn't vanish it neither any relation with reddit. It kinda mark usually seen on broken displays but my screen is fine. Just a small part. Of it turned into goldish yellow.
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Open up your phone and check?
Username.php said:
Its inside the display and no turning off doesn't vanish it neither any relation with reddit. It kinda mark usually seen on broken displays but my screen is fine. Just a small part. Of it turned into goldish yellow.
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Maybe something got under your screen protector?
My honor phone get scratches at the centre of phone and at that place yellow spots appears so please tell me the solution to fix this problem as there is no service centre at my town
I have the exact same Issue ... had the phone for about 8 months

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