Develop Bugs

HTC ONE X screen ripple

Hi all.
I returned my black HOX last week because of the screen ripple thing (when you run your finger down the sides of the screen) also the screen seemed to be a tad loose just like so many people have reported on here. So phones4U sent me a white one, I have received it and its worse than the black one now I don't even have to apply any pressure to get the screen ripple. What should I do? should I just put up with the fault or should I change to another phone s3 etc.
Cheers eze

eze2410 said:
Hi all.
I returned my black HOX last week because of the screen ripple thing (when you run your finger down the sides of the screen) also the screen seemed to be a tad loose just like so many people have reported on here. So phones4U sent me a white one, I have received it and its worse than the black one now I don't even have to apply any pressure to get the screen ripple. What should I do? should I just put up with the fault or should I change to another phone s3 etc.
Cheers eze
Click to expand...
Click to collapse
Return it and tell them its a known issue (they should know)
ask for a tested device or enforce a newer batch
SH248 on awards are good
latest SH25 and HT25 seems good
loose screen is a known defect, slight screen ripple on outer edges pressure is normal unless its acting badly

hamdir said:
Return it and tell them its a known issue (they should know)
ask for a tested device or enforce a newer batch
SH248 on awards are good
latest SH25 and HT25 seems good
loose screen is a known defect, slight screen ripple on outer edges pressure is normal unless its acting badly
Click to expand...
Click to collapse
This one is serial SH24, I have literally just had the screen flicker now to, so this phones is defo a faulty one. So the slight screen ripple is normal, I would say my old black one was normal because you had to apply a bit of pressure for the ripple to appear but this white one aint normal. Anyway I have just got of the phone with phones4u and I have managed to arrange to do an exchange in store.

eze2410 said:
So the slight screen ripple is normal.
Click to expand...
Click to collapse
SH23SW, no ripple.

normal is under bit if pressure

I've had two SH25's.
First one had no screen ripple at all but the screen was loose in left bottom corner. I could feel it moving, clicking etc. The backlight was also bleeding from that corner. I returned it and the second one has screen ripple everywhere with light pressure, has a dead pixel and the screen is loose on both sides.
I'm waiting for this one to be replaced. Beginning to wish I wasn't so fussy with the 1st one.

Every HOX will do it under pressure but it shouldn't do it if pressed lightly mines does it but I don't really care as I ain't going to rub sides with a dark screen??
Sent from my HTC ONE X using XDA

sherl645 said:
I've had two SH25's.
First one had no screen ripple at all but the screen was loose in left bottom corner. I could feel it moving, clicking etc. The backlight was also bleeding from that corner. I returned it and the second one has screen ripple everywhere with light pressure, has a dead pixel and the screen is loose on both sides.
I'm waiting for this one to be replaced. Beginning to wish I wasn't so fussy with the 1st one.
Click to expand...
Click to collapse
you second hox was defected due to the extra ripple and the first hox was defected due to screen loose
you should expect a defectless hox where the screen is rock rigid and fit on all sides and only slight ripple under pressure to the outside edges

I know, going to hold out for a perfect one now.
On this one you can see a small red light in the top left behind the screen when you are on a call, is this normal? I didn't notice it on the last one.
Ronan

sherl645 said:
I know, going to hold out for a perfect one now.
On this one you can see a small red light in the top left behind the screen when you are on a call, is this normal? I didn't notice it on the last one.
Ronan
Click to expand...
Click to collapse
normal its the light sensor

i have ripple screen at edge too
is there a way to fix it by mysefl?

hamdir said:
normal its the light sensor
Click to expand...
Click to collapse
I dont think he means that, I had that on my original one its the notification led bleeding through the side of the screen and the case, caused by the screen not being glued correctly.

HT25 here and ripples do occur in the middle of the screen with very light pressure. when i press "send" button on SMS app i get a ripple in the middle of the screen. WTF????
I am rooted at this point and not sure if I should screw around with it. What do you guys think?

MadRed said:
HT25 here and ripples do occur in the middle of the screen with very light pressure. when i press "send" button on SMS app i get a ripple in the middle of the screen. WTF????
I am rooted at this point and not sure if I should screw around with it. What do you guys think?
Click to expand...
Click to collapse
calm down, if it is something u can live with, just forget ahout it. or else, any hardware faults is still covered by warrenty
sent from my CHARRED ONE X~ and click THANKS if I helped.

Kevin Ma said:
calm down, if it is something u can live with, just forget ahout it. or else, any hardware faults is still covered by warrenty
sent from my CHARRED ONE X~ and click THANKS if I helped.
Click to expand...
Click to collapse
I will visit AT&T store and see what can be done. I am still under 30 days.

06/28/12
SH23LW flow-less

MadRed said:
I will visit AT&T store and see what can be done. I am still under 30 days.
Click to expand...
Click to collapse
And also in the wrong forum. Tegra3 One X here.

BenPope said:
And also in the wrong forum. Tegra3 One X here.
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Click to collapse
Screen is a screen, so i don't see a difference which forum it is.

MadRed said:
Screen is a screen, so i don't see a difference which forum it is.
Click to expand...
Click to collapse
lol, true, just see what happens, no one that works at cellphone shops would actually boot into hboot to check ir warrenty, and either way, it should be covered
Sent from my HTC One X using Tapatalk 2

@Op, there are many threads about screen issues already.
Why you don't take a little time to search instead of opening a new thread.
http://forum.xda-developers.com/showthread.php?t=1611294&highlight=screen+ripple

[Q] Yellow screen burn at bottom of screen

Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?

Sounds like a faulty panel to me

Lennyuk said:
Sounds like a faulty panel to me
Click to expand...
Click to collapse
That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?

Give us a picture

htc_HD2 said:
Give us a picture
Click to expand...
Click to collapse
Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.

Dead pixel maybe
Sent from my LG-D850 using Tapatalk

StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.

Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Click to expand...
Click to collapse
I have had this on devices in the past, its certainly a faulty screen.

Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........

Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Click to expand...
Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?

Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Click to expand...
Click to collapse
Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....

I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.

bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
Click to expand...
Click to collapse
Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.

That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.

pulsarvp said:
That may be glue.
Click to expand...
Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....

This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.

whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.

pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers

hi did you ever get this problem fix because i having the same problem with my g3 please help

ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
Click to expand...
Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...

thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx

ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
Click to expand...
Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.

I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.

i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.

Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.

Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.

yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?

yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan

i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down

Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:

manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Click to expand...
Click to collapse
After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.

help!!! direct sunlight?? kindly put the instructions pls

[Q] Black areas on screen on m8

There's black areas at sides of the screen and partial lines and black dots as in attached picture
It started to appear each time phone dropped lightly and disappears after one day,
then its stayed for weeks now.
No black spots appears with pressure .

mtahoon said:
There's black areas at sides of the screen and partial lines and black dots as in attached picture
It started to appear each time phone dropped lightly and disappears after one day,
then its stayed for weeks now.
No black spots appears with pressure .
Click to expand...
Click to collapse
You are going to have to send it in for repairs to fix this.
It's definitely hardware.

xunholyx said:
You are going to have to send it in for repairs to fix this.
It's definitely hardware.
Click to expand...
Click to collapse
Thank you for your reply; was hoping to know whether which part so i can order it and replace it myself.

mtahoon said:
Thank you for your reply; was hoping to know whether which part so i can order it and replace it myself.
Click to expand...
Click to collapse
I would assume your digitizer. It's comes with the screen attached.
So new screen I would guess.
Have you looked at the M8 teardowns yet? It's quite a bit of work.

mtahoon said:
There's black areas at sides of the screen and partial lines and black dots as in attached picture
It started to appear each time phone dropped lightly and disappears after one day,
then its stayed for weeks now.
No black spots appears with pressure .
Click to expand...
Click to collapse
Hi mate, did you managed to fix it? I"m asking because a friend of mine has the same issue, which appeared a few months after he dropped the device (the drop made some damage to the aluminum body but the screen is untouched) so a repair under the Warranty it's out of the question.
Please let me knoe if you have news on the matter. Thx!

suddenly right button light leaking to screen[pictures] UPS on its way(RMA) opinions?

For some reason the softkey light of the right button is leaking to the screen.
When i lowered my screen brightnes ive noticed there is a light shining from the right softkey in to the screen. Its leaking trough a tiny hole between the glass and the amoled screen. I guess its an adhesive failure. I can see it when i use my phone with lowbrightness while watching dark content.
My questions
1. Can i fix this my self?
2. How is this even possible when ive newer opened the device?
3. could i fix it by pressing on that place and maybe also heating it slightly the same time?
4. is it possible that also dust will enter trough that hole?
5. would oneplus take care of that?

nadejo said:
For some reason the softkey light of the right button is leaking to the screen.
When i lowered my screen brightnes ive noticed there is a light shining from the right softkey in to the screen. Its leaking trough a tiny hole between the glass and the amoled screen. I guess its an adhesive failure. I can see it when i use my phone with lowbrightness while watching dark content.
My questions
1. Can i fix this my self?
2. How is this even possible when ive newer opened the device?
3. could i fix it by pressing on that place and maybe also heating it slightly the same time?
4. is it possible that also dust will enter trough that hole?
5. would oneplus take care of that?
Click to expand...
Click to collapse
I'll only answer question 5 as it makes others irrelevant: yes, they would (they have to) take care of this. That's what warranty exists for. It's faulty hardware and it should be fixed or replaced.
Sent from my OnePlus 3 using Tapatalk

PHP:
Explorer23 said:
I'll only answer question 5 as it makes others irrelevant: yes, they would (they have to) take care of this. That's what warranty exists for. It's faulty hardware and it should be fixed or replaced.
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
But ive only paid 399 and its been months. Do you think they will still fix it ?

nadejo said:
PHP:
But ive only paid 399 and its been months. Do you think they will still fix it ?
Click to expand...
Click to collapse
They will repair it. They won't replace it now.

Prince Chandela said:
They will repair it. They won't replace it now.
Click to expand...
Click to collapse
Do you think they will replace the whole screen unit?

nadejo said:
Do you think they will replace the whole screen unit?
Click to expand...
Click to collapse
No, they will fix the button backlight.
Also, you can turn off button backlight in settings.

Ive started a RMA request. Basicly its not a delabreaker for me at all because i never use buttonbacklight but im afraid dust might enter the screen and the gap could get bigger over time.

Ive updated the op and added some pictures. What do you think. Should i be worried?

I've reverted to all Stock including locked Bootloader and correct imei number. Ups will arrive tomorrow between 4&7 o clock (evening).
Im really scared they might not find the issue as it is very hard to find. How should I explain it for them to understand. Anyone knows where the devices are getting repaired?
Thanks

I canceled the rma process because they want to let arvato bertelsmann take care of it. And the things ive heard about them just schocked me. I will simply turn off softkeylights permanently.

if you are in the 15 days window please, return the phone, this phone is just a mess, it's a beast, but it seems like every device has a problem somewhere... mine has a pink tint on the upper part of the screen, i can't be hassled with the process of 1month or even more of a RMA just to repair or for them to send me a new one, i wen't ahead and asked for a refund instead, too much hassle with the support from op..

Its an adhesive error inside the device it should not affect dust coming in.
Given that oneplus support appears to be some sort of Asian Russian roulette you should not risk your, I hope otherwise flawless, device because of such a minor optical glitch.
@xAD3r1ty
The phone is not a mess, there may be some faulty units floating out there, but many are just fine.
Mine does not have any HW issues as far as I can tell.
Also there is no phone out there that would be a viable competition that is unless you have a donkey that sh!7s money

Don't get me wrong, i love the OP3, But it seems that too many people are receiving the device with a problem here and there
Because if you receive a op3 with a pink tint like a lot, and i mean a lot of people do, Then you will have to deal with the horrible support, deal with RMA's that can take 1 month or even more and get pissed big time for being with no phone in the mean time, Oh, and i've heard some nice stories about their repair center (Arvato), so yeah like i said and giving the OP an advice, i would rather return the device if still on 15 days period and just get a different device or even buy the op3 again than dealing with their repairing support.
Thats just it