Develop Bugs

Wireless Sync won't trigger?

Despite my efforts, my DVP just won't sync. I can leave it alone for a half-hour, plugged into the wall, not running anything, but it just won't sync unless I plug it in.
I can't figure out why. I have all the exceptions enabled in my firewall, I tried disabling my firewall, and that didn't work. I even reinstalled Zune, and I've restarted my PC more times than I can remember. I don't get an error message, the wireless sync wizard takes about two seconds to run through, and nothing. No explanation, no error messages, nothing.
I'm starting to worry that this phone--a replacement--just doesn't "understand" when it's idle and supposed to sync. Has anyone else faced this problem?

I'm away from my PC right now so I can't tell you for sure, but I think there's a setting inside Zune where you have to tick off Wireless Sync. Have you already done that? (I'm only asking because you said you reinstalled Zune which probably reset your settings).

OGCF said:
I'm away from my PC right now so I can't tell you for sure, but I think there's a setting inside Zune where you have to tick off Wireless Sync. Have you already done that? (I'm only asking because you said you reinstalled Zune which probably reset your settings).
Click to expand...
Click to collapse
Aside from "Wireless Sync", which you use to set it up in the first place, I don't see any options in the Zune software that deal with it.

To set up wireless sync
If you don't want to physically connect your phone to your computer every time you need to sync, you can set up your phone to automatically sync with your computer over your home Wi-Fi network.
Connect your phone to your PC using the USB cable that came with your phone.
In the Zune software, click Settings > Phone > Wireless Sync.
Follow the on-screen instructions in the Zune software.
source: http://www.microsoft.com/windowsphone/en-us/howto/wp7/music/sync-files-with-my-phone.aspx
i think the OGCF is referring to this.

The Gate Keeper said:
To set up wireless sync
If you don't want to physically connect your phone to your computer every time you need to sync, you can set up your phone to automatically sync with your computer over your home Wi-Fi network.
Connect your phone to your PC using the USB cable that came with your phone.
In the Zune software, click Settings > Phone > Wireless Sync.
Follow the on-screen instructions in the Zune software.
source: http://www.microsoft.com/windowsphone/en-us/howto/wp7/music/sync-files-with-my-phone.aspx
i think the OGCF is referring to this.
Click to expand...
Click to collapse
In that case, I've done that a dozen times. No effect though.
It's as though my phone never idles, but I know it does, because the screen shuts off, and nothing is playing in the background.
EDIT: Maybe this is a battery issue--apparently, you need to be at at least half battery strength to initiate syncing (in addition to not touching the phone and running on the adapter). Since I haven't taken my phone out recently, the battery might need to drain, then charge back to half. Or something, I have no idea.

i know these are gonna sound like baby steps but here goes...
after doing that wireless sync setup above, enable wifi and make sure you can connect to the network fine.
connect the phone to power so that wifi stays on, and then close zune on the desktop. leave your phone for a while and see if zune on the desktop starts on it's own within 15 minutes. if it does, that means your computer and phone are communicating with each other fine.
if not, the problem could lie in either the phone, the computer, or the router. i know some routers offer wifi isolation, where devices over wifi don't see other devices. this may or may not be the issue. it could also be firewall related (not just your computer, but router as well).
these are a few things you can investigate which will help elimiate some issues. if you have another router (hopefully a different branded one), i would give that a go as well to see if this would get around the issue.

The Gate Keeper said:
i know these are gonna sound like baby steps but here goes...
after doing that wireless sync setup above, enable wifi and make sure you can connect to the network fine.
connect the phone to power so that wifi stays on, and then close zune on the desktop. leave your phone for a while and see if zune on the desktop starts on it's own within 15 minutes. if it does, that means your computer and phone are communicating with each other fine.
if not, the problem could lie in either the phone, the computer, or the router. i know some routers offer wifi isolation, where devices over wifi don't see other devices. this may or may not be the issue. it could also be firewall related (not just your computer, but router as well).
these are a few things you can investigate which will help elimiate some issues. if you have another router (hopefully a different branded one), i would give that a go as well to see if this would get around the issue.
Click to expand...
Click to collapse
I appreciate any advice. I spent the better part of 6 hours today (thankfully, I wasn't doing anything else) trying to get this to work with Zune Tech Support before the guy gave up and told me he'd call again tomorrow.
So, closing the Zune software (not terminating it in the task manager or anything, but closing it) is instrumental to this? That could be it.
I'll try all these steps. I had no trouble getting my first DVP to sync (kind of funny, as I returned it due to crashing). I'll then go about checking the router--except I've searched around, and haven't seen any posts about ports on the router (I have an E1000, pretty typical router) anywhere, just people talking about firewall issues. I doubt it's the PC or the router, in any case, because I was able to do it previously.
EDIT: Well, leaving the Zune client closed did not change anything. I guess I'll try another router next, an old DIR-615. Of all the complaints about WP7 syncing on the internet, practically none of them mention routers, and only a few mention firewalls--and usually not Windows Firewalls. So that's mostly a dead end.

yea it most likely is, but i'd give it a try. wireless sync is awesome and i use it all the time, never connect the cable anymore, so i know how much you want it. if all else fails... try a hard reset on the phone and if that doesn't work either, return the device for another?
i know they are the worst case scenarios, but they are possibly the last two that will fix it.

you said this is a replacement device. Did the previous dvp sync over WIFI?
Sorry, but those devices seem to be really buggy.

Yeah...funny thing, as I mentioned, this phone has been surprisingly crash-free (almost a week, with one crash, and that might have just been me being impatient) compared to the first one I got. It would suck to have to replace it because the wireless sync option basically died (it did seem to be working for a time, now it's completely "given up") and get a crashier replacement (though that's somewhat unlikely).
I'll try a hard reset--no harm--and when that presumably doesn't work, I'll try another router (though that's pretty bad, since my current router was hardly cheap and it was a much needed upgrade from a 4-year-old earlier model). Then go back to pestering the Zune tech people again. And I guess I can get a replacement if neither of those work.
Additionally, I'm almost entirely certain that it doesn't require the Zune software be closed (mostly because I remember wireless syncing happening while the Zune client was still opened). In fact, it might be the other way around.
nrfitchett4 said:
you said this is a replacement device. Did the previous dvp sync over WIFI?
Sorry, but those devices seem to be really buggy.
Click to expand...
Click to collapse
You don't know the half of it, though this wasn't actually a replacement--I got a full refund on my original one and ordered a replacement so I could start fresh on the refund. And as I mentioned, it did--though it crashed constantly, unlike this one, which doesn't crash at all.

no need to keep zune closed anymore. it was just a test to see if zune triggures or not, but as we can see it doesn't.

Well, I apparently exhausted all the options of the Zune Tech Support team--it took quite a few hours--so the only recourse is to get a replacement.
I just hope I'm not given a refurbished model--I'd rather try my luck with another return then, frankly, since this model was nice and crash-free.

sucks. guessing you also exhausted all the suggestions i gave, so yes, new phone is the best way to go. make sure on zune desktop you "forget" all the past phones before syncing (just to clear out any cobwebs).

The Gate Keeper said:
sucks. guessing you also exhausted all the suggestions i gave, so yes, new phone is the best way to go. make sure on zune desktop you "forget" all the past phones before syncing (just to clear out any cobwebs).
Click to expand...
Click to collapse
No kidding, definitely scrub it clean and set it to forget. The Dell Tech Rep promised me a new one, so...if I don't get it, I have grounds to complain, heh.

lol definitely. let us know how it goes.

i'm not sure why you would want to replace the phone. is it really a big deal if wireless sync isn't working?
Seems like too much hassle for too little reward, but hey if you want it that badly then go for it.

OGCF said:
i'm not sure why you would want to replace the phone. is it really a big deal if wireless sync isn't working?
Seems like too much hassle for too little reward, but hey if you want it that badly then go for it.
Click to expand...
Click to collapse
...yeah, it is. I don't know about you, but I leave my phone charger in the wall near my clock and bed, where I've always kept my phone. My computer is not in the same area, and the cable is quite short.
WP7 all feature the ability that, if left on their chargers, will sync--in effect. The "hassle" is already over--namely, trying to fix the problem. Actually calling in for the replacement took all of 6 minutes, at the most, and I get to keep my phone until a suitable replacement comes.
I'd like it if it wasn't problem, but I'd prefer to have the feature over not having it.

Well, my replacement came in....and it's not syncing either.
Basically, it's the same as before. Wireless Sync simply won't trigger. It doesn't try and fail, it just doesn't sync at all. As though someone's keeping the phone from going idle, or the process never worked in the first place.
On the bright side, there was probably nothing wrong with the second phone I got. On the down side, only the first phone I had--which I returned--every wireless synced properly (and it did it without me even knowing it was an option to begin with).
No idea what's wrong. Calling Zune Support mostly served as a way to suck up all my monthly minutes, so I'm pretty much on my own, I suspect.

Desynthesis said:
Well, my replacement came in....and it's not syncing either.
Basically, it's the same as before. Wireless Sync simply won't trigger. It doesn't try and fail, it just doesn't sync at all. As though someone's keeping the phone from going idle, or the process never worked in the first place.
On the bright side, there was probably nothing wrong with the second phone I got. On the down side, only the first phone I had--which I returned--every wireless synced properly (and it did it without me even knowing it was an option to begin with).
No idea what's wrong. Calling Zune Support mostly served as a way to suck up all my monthly minutes, so I'm pretty much on my own, I suspect.
Click to expand...
Click to collapse
I had the same problem with my HD7, the first month wireless sync worked perfectly. But since January it is not syncing anymore. Setting it on the laptop of my dad wireless sync worked again. So it seems to be something on my own laptop.

It's a mystery.
I'm going to try another new router, and see if that makes a difference at all. If that works, I'll have to sell my E1000 for cheap, unfortunately, but if it actually fixes the problem, I can live with that.
In any case, I need to return one phone to Dell, and as it stands, I think I'd keep my no. 2 if the no. 3 makes no clear change.

[Q[LiveView

I'm thinking of picking up a liveview soon but I've been researching and seeing that there are some connection problems. A lot of the reviews are from 2010 though so I'm wondering if these have been fixed.

i got one but i have never used . there is connectivity issue. i sometime manage to connect it with my play some time it just disconnect so i no longer bother to use it.

I heard that Sony Ericsson has update the firmware of liveview which improves the connectivity of it. However I didn't have that, so it might not true.
One of the reason I didn't go for it is because its battery life is just 4 days for standby. Means that I can't treat it as a watch...

no after update there is still same issue

Did you happen to find a better accessory?

Don't get it. Horrible battery life and it refuses to stay connected

It disconnects because of Android, the OS just kills the Connection due to ressources. So you need something like a taskmanager which controls the app.
But i still like it, often it just needs 1 sec. to connect again.
pros:
- control your music player
- you can read sms, email, rss, ...
- calendar
- ohh and of course you can see the time , even then the phone is disconnected
cons:
- battery lasts only about 1 day
- disconnects immediately if the phone is about 1 meter away
- less development, even then it has great potencial
if you still have questions just ask, in my opinion it's a great device, i don't like watches, but this one has much more to offer then a normal watch, also its quite cheap (in EU)... give it a try, buy it from amazon and if you don't like it, just send it back
sorry for my bad language

ZeRoWaR said:
in my opinion it's a great device.
Click to expand...
Click to collapse
Yes LiveView IS a great device, but the connectivity issue will make you mad.
It disconnects because of Android (the OS would kill the LiveView app aperiodically), but the device only supports Android phones, no WM ones.
I heard someone was porting its function to Windows Mobile, and then the device must be a very useful tool when it's been done.
Somehow, it's not time to buy it now.

Just got one in the mail today but it's for someone else who got interested when he saw my Sony Ericsson MBW-150.

A slight necro so my apologies.
Got an Xperia Play the other day and got round to syncing it to my previously unreliable LiveView.
Xperia detected what it was and installed the relevant software via LiveWare Manager (installed as stock on mine) and it has so far worked flawlessly for 2 days with no syncing issues.
Considering it previously disconnected every 5 minutes Im impressed.

Couldnt the process just be locked in memory using supercharger? Would that fix this disconnect issue people talk about? Im interested in getting one but this issue puts me off.

I may try it again but its pretty poor and I would not buy one again.....
They were £17.99 from play.com but still feel I have wasted money....
Can't believe you have to take it out of the case to charge it and then place it back on, I wonder who actually was responsible for the design, am sure I can do a better job with my eyes closed.

I bought the LiveView today and I must say I really like the device and it's really handy. You might want to put some extra attention at your internal memory because the device disconnects (BT gets terminated) when the internal memory gets below ~50mb.
One thing: I don't know why you guys are so whining about the connectivity issue, when the device disconnects it just takes one maybe two minutes to reconnect again.

KB013 said:
I bought the LiveView today and I must say I really like the device and it's really handy. You might want to put some extra attention at your internal memory because the device disconnects (BT gets terminated) when the internal memory gets below ~50mb.
One thing: I don't know why you guys are so whining about the connectivity issue, when the device disconnects it just takes one maybe two minutes to reconnect again.
Click to expand...
Click to collapse
It's because sometimes it doesn't reconnect....

I do this 3 steps:
-1º step
-Using Root Explorer, apply the Fivef Process (this seems to be needed only for non-Sense 2.3.x ROMs - looks like Sense in 2.2 builds allows LV to connect without confirmation).
fivef said:
I have found a solution for the repairing problems occurred on my desire HD with cyanogen 7 RC 1.
copy this file with e.g. root explorer to your SD card. edit it with e.g. astro as described below and then copy it back with root explorer. Restart your device.
/data/misc/bluetoothd/[device bt id]/linkkeys
your linkkeys file has to look something like that:
00:1D:BAD:8C:57 FF579860A41CD5A627D9D1596526715C 0 4
00:01:95:08:20:6F 809CC84592E6C1B06AB750170C365812 0 4
6C:23:B9:9B:4A:85 5AF503E766858EA7916D46C16DD31A34 0 4
The last entry is my liveview.
I just changed the last two numbers from I think
-1 0 to 0 4 so that it looks like the other entries.
The 0 is the linkkey type and the 4 the pin lenght.
But I don't know what the 0 stands for.
Have no time for futher research.
I just know that now the liveview automatically reconnects without an annoying pairing prompt.
Click to expand...
Click to collapse
-2º Step
- Find in the market & install the BEST Android program I've seen yet - "AutomateIt!"
- Create the following rule in this program:
-TRIGGER: BLUETOOTH DEVICE CONNECTED (LIVEVEW)
-ACTION: START APPLICATION (LIVEVIEW)
Using this incredible program, you can completely control every aspect of your phone's behavior - for example, automatically start PlayerPro and disable WiFi when wired headset is connected, automatically start WiFi when GPS detects that you have entered your home or office (!) and do million other cool things.
-3º Step
-Install liveviewcharm from market:
This application will maintain processes from "liveview app" always on, preventing android system to kill them.The LiveView app needs to put itself in the Notifications bar in order to keep from getting killed when it's in the background.
I think that guide will fix all liveview connection problems with all compatible devices and CM7/MIUI/STOCK.
thanks to Drakosha Old, fivef, ishii.

Moga Issues

Ok, so for Christmas I received a Moga. I fell in love with it immediately. I found the Moga Pivot software to be next to useless, but found the Moga Universal Driver app in the market with made it incredibly more powerful. This thing truly is a remarkable device...
BUT
I have always had issues with it connecting. When I first got it, it would pair right up no problem. Within a week it would sometimes take up to 5 minutes. Considering I would try to play on a quick smoke break or during a lunch break at work, this was already becoming a problem. It finally, about a week ago, seems to have stopped connecting all together. I have tried removing the device and repairing the the Universal Driver and through Moga Pivot. I have tried switching batteries in the Moga, and restarting my phone. About the only thing I haven't done is manually edited the MAC address of the Moga itself. Which would just be a ***** to do... and I am not even sure on how to go about doing that yet.
Has anyone else come across this problem, or know of any fixes for it? I would also love to hear about other people's experiences with it.
(I want this post to also kind of work as a caveat emptor. I love the thing don't get me wrong. But if it doesn't work it doesn't work.)

It has been a pain to connect for me as well. I turn on BT then go and disconnect in settings. It seems to think it's already connected or something. Sometimes it links right up sometimes I have to mess with unpairing it in BT settings. Sometimes searching for it again in the universal adapter works. I love that thing too. I never played the more serious games on mobile until now. Sure am thankful for directory bind lol. NOVA is my favorite game for it so far.
Incorrectly spelled on my stock rooted Sprint Note II

sky1193 said:
It has been a pain to connect for me as well. I turn on BT then go and disconnect in settings. It seems to think it's already connected or something. Sometimes it links right up sometimes I have to mess with unpairing it in BT settings. Sometimes searching for it again in the universal adapter works. I love that thing too. I never played the more serious games on mobile until now. Sure am thankful for directory bind lol. NOVA is my favorite game for it so far.
Incorrectly spelled on my stock rooted Sprint Note II
Click to expand...
Click to collapse
Yeah, that is where i was sitting before a week ago. But it just straight up won't connect anymore. My phone won't even see it.

Works great most of the time. I find that select device (something like "moga ime") helps it connect. Even when using system mode.

Won't stay connected

Just got this watch. I had the Moto 360 before, it worked fine.
This doesn't want to stay connected. I have to reset the watch, uninstall Android Wear and re-install it, then it'll connect once. After that, it disconnects and won't connect again. So notifications, syncing, weather, etc don't work.
Looking at my phone in Android Wear it just says Connecting.... on the watch, it says disconnected. Going into Bluetooth settings doesn't do a damn thing either.

Try Bluetooth Auto Connect from Playstore, it´s working for me on a Note3 with Omega Rom

Thanks for the reply. I managed to sort it out... I missed the step to click "trust device" during the initial set up. I didn't realize that was a necessary step for the watch to stay connected. You'd think it'd just do it automatically.

I don´t know, if it´s automatic, but i have the function with klicking on "trust device", no change, only the "Blutetoot Auto Connect" app is working.

This piece of crap is doing it again. Once its been disconnected, it won't connect again without complelety startinh over and resetting everything.
I'll check out that app.
You know, people can bash apple all they want, but at least their **** actually works properly.

Hasn't happened in a while, but if mine won't connect I just go to the android wear app and disconnect the Zenwatch then connect again. Works every time...

Tried that, many times.. never works. That app doesn't work either.

Well this is a serious problem I've had the watch for about six weeks now it took awhile to get initial set up to begin with I was at the point to return it on the first day , then I don't know how but it just paired and started working fine , I was very happy until today turned the watch on it wasn't paired and I've literally been trying for hours to get this chit to connect with no luck I've reset it ,tried the app mentioned above no luck at this point I give up I bough it at best buy but I'm past the return period I'm going to try and find some customer service rep ,at this point I give up trying to get the watch to work,if anyone knows of a customer service phone number I would greatly appreciate it , or if anyone here has any helpful information , ,I'm pretty tech wavy. But I surrender at this point what a shame I really liked the watch but the aggravation factor is to much ,sorry for the.long rant but there's no where else to vent or look for help maybe together as a group we can find some answers again any help would be greatly appreciated......

did you forget the watch in your phones Bluetooth settings?

kellybrf said:
did you forget the watch in your phones Bluetooth settings?
Click to expand...
Click to collapse
Thank's for replying but yes I've tried everything under the sun , just got home from work , going to see if I can't find a customer service number , if I can't get it resolved by the weekend I might as well throw 200$ in the Trash because That's where it's Going ....................:crying:

Go to settings / apps on your phone. Find google play services under running apps. See if device connection service is running. If not try rebooting your phone then the watch in that order and try to pair. You could also check if there is an update for play services and update if there is.
Sent from my LG-D802 using Tapatalk

Same issue here, boxing up my ZenWatch and bringing it back to Best Buy today. Still within the 15 days. I really like the watch but these random disconnects are a killer. Most of the time it auto-reconnects but every now and then I have to reboot everything--which is kinda ridiculous if I'm out running.
At least I'll have a different watch with everything else the same for comparison sake and report back.

Have you tried uninstalling zenwatch manager? Mine started disconnecting after the last update, and uninstalling seems to have fixed my issue
Sent from my SM-N900P using XDA Free mobile app

I had the same problem I think the update from google services broke it.
unpair the watch from your phone then factory reset the watch and this is IMPORTANT pair your watch using "android wear" NOT the Bluetooth from the system phone
after I paired my watch using Android Wear now the watch stay connected and reconnect normally

keops777 said:
I had the same problem I think the update from google services broke it.
unpair the watch from your phone then factory reset the watch and this is IMPORTANT pair your watch using "android wear" NOT the Bluetooth from the system phone
after I paired my watch using Android Wear now the watch stay connected and reconnect normally
Click to expand...
Click to collapse
After half a day working this seems to be the solution, thanks. :good:

Bad luck: two days later same problem persists (frequently disconnecting)

I am getting pretty tired of my Zenwatch not staying connected either. $200 is a lot of money for a watch that doesn't work right. It's had three or four updates since I bought it and it still sucks, should have sent it back the first week.
The Google nag to enable Google Now in the Android Wear screen is also a sore spot with me, if I wanted it enabled it would be enabled.
This whole "wearables" thing seems to be a poorly executed fad more than anything else, one that I'll be avoiding from here on out.

why would you have a watch that relies so heavily on google now and not enable it? connection has been just fine for me no several phones and software versions since I got it in January

kellybrf said:
why would you have a watch that relies so heavily on google now and not enable it? connection has been just fine for me no several phones and software versions since I got it in January
Click to expand...
Click to collapse
Same here. I mean, it has disconnected maybe 3 times since I got it in November, but it hasn't been a big issue. Toggling BT on the phone reconnected it. I also agree with you about Google Now. It's central to how Wear works. Using a Wear device without Now would be like buying a car and trying to drive it without starting the engine.

kellybrf said:
why would you have a watch that relies so heavily on google now and not enable it? connection has been just fine for me no several phones and software versions since I got it in January
Click to expand...
Click to collapse
You don't need Google now to benefit from owning this watch.
1. I like the ability to change watch faces and create my own with Watchmaker.
2. I can answer or dismiss a call from the watch.
3. Text and email notifications.
That's all I care about, anything else is an unnecessary distraction.

The new Amazon Video app and its quirks

Hello guys and girls,
I've been using the unofficial Amazon Video app (the one pulled from a Sony TV that's been floating around) for a while now and it worked pretty much OK (except for the functions triggered by the 4 coloured buttons).
But, because the update to Nougat, I decided to ditch the old app and use the one included with the update. Until my wife pointed out some obvious problems:
1. When the Shield goes to sleep (like when pausing the movie to go pop some more corn) the new Amazon Video app is closed. Restarting the movie implies restarting the app and navigate to the movie again. This was not the case with the unofficial app.
2. When restarting the movie, it is rewinded some 30 - 60 seconds, which is a little too much, especially when you've just seen that part 5 minutes earlier. This was not the case with the unofficial app.
3. The parental control seems to be active this time around. For example some episodes of Two and a half men need the pin code every time they are started and restarted. Problem is that we wouldn't need this feature at all, but cannot be disabled. Again, not the case with the unofficial app.
Have you noticed these quirks? Are they annoying to you too?
Sadly the old thread seems to have been deleted so I cannot recover the unofficial Amazon Prime Video app...
Wish you a great day!

I can't even get my Amazon Video app to load. I just get error message 1066 (this one) and all I can do is go back to the home screen
Amazon CS just denied that the Shield TV supports Amazon Video and Manuel Guzman from Nvidia can't pick up my error feedback, so no help really.

Andy4Shurr said:
I can't even get my Amazon Video app to load. I just get error message 1066 (this one) and all I can do is go back to the home screen
Amazon CS just denied that the Shield TV supports Amazon Video and Manuel Guzman from Nvidia can't pick up my error feedback, so no help really.
Click to expand...
Click to collapse
Just outta interest... And as I ran... (Well more like scatterbrained), also running into this Problem with Amazon. I would ask if your not running some kind of Proxy Service \ VPN App?
I happen to be currently using Keep Solids VPN, as it was One of the first such Apps to have appeared in the TV PlayStore. It worked better under Lollipop. But, I suspect the quriks with Nougat will improve a bit further down the road.
The uphsot of all this is, is if I forget to turn this Service back off again latter on, when I want to browe a bit on the Amazon App. It runs into nearly the same conditions such as you've described. Save being very, very lagy, and slow. When it actually does try to do something other than landing on a Black Screen.

I am using no proxy or VPN. There's no need for one or the other with the German Amazon Prime Video.

Ichijoe said:
Just outta interest... And as I ran... (Well more like scatterbrained), also running into this Problem with Amazon. I would ask if your not running some kind of Proxy Service \ VPN App?
I happen to be currently using Keep Solids VPN, as it was One of the first such Apps to have appeared in the TV PlayStore. It worked better under Lollipop. But, I suspect the quriks with Nougat will improve a bit further down the road.
The uphsot of all this is, is if I forget to turn this Service back off again latter on, when I want to browe a bit on the Amazon App. It runs into nearly the same conditions such as you've described. Save being very, very lagy, and slow. When it actually does try to do something other than landing on a Black Screen.
Click to expand...
Click to collapse
I do have VPN Unlimited installed but as I'm in the UK I have it disabled for Amazon Video as it's not needed.

Humm odd I'm from Germany (w/German Amazon), but am using VPN Unlimited, to purloin such Services, such as the BBC iPlayer, and as many US Catch-up Services that do NOT require a Cable Sub Login, to access it. Everything is working more or less.
Like I said sometimes I forget that I have it enabled to watch say iPlayer, than shut it down to play some Game or other. Than decide I go watch Some Top Gear um.. The Grand Tour, only to wonder what the heck was wrong with Amazon, and why it wouldn't load up, or if it did manage to load up. Why it would just sit and spin, till it timed out, with some Error. Which was near enough to the Ops Error Code. But I can't say if it was that very exact Code, or not.
It's about this time when I remember that I did in fact still have my VPN turned on. Once I go to the VPN Unlimited App, and then proceed to turn it back off again. It's at that moment when Amazon starts working for me again.

Ichijoe said:
Humm odd I'm from Germany (w/German Amazon), but am using VPN Unlimited, to purloin such Services, such as the BBC iPlayer, and as many US Catch-up Services that do NOT require a Cable Sub Login, to access it. Everything is working more or less.
Like I said sometimes I forget that I have it enabled to watch say iPlayer, than shut it down to play some Game or other. Than decide I go watch Some Top Gear um.. The Grand Tour, only to wonder what the heck was wrong with Amazon, and why it wouldn't load up, or if it did manage to load up. Why it would just sit and spin, till it timed out, with some Error. Which was near enough to the Ops Error Code. But I can't say if it was that very exact Code, or not.
It's about this time when I remember that I did in fact still have my VPN turned on. Once I go to the VPN Unlimited App, and then proceed to turn it back off again. It's at that moment when Amazon starts working for me again.
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It wasn't my VPN as I was disconnecting that but you got me thinking... I had a DNS service that I set up ages ago (and in fact don't even use) but it was still set in my static IP configuration in network settings!! I reset my network back to dhcp and it works now so THANK YOU so much. Amazon CS were useless and the the error message didn't tell me much at all.