Hi, I had cracked my screen and got a replacement from ebay. It went in just fine, and works well. The problem is that in TWRP, no touch events are recognized. It works fine in Viper10, but in recovery and the MultiROM menu, it doesn't. I'm thinking it may be a driver issue, as the previous panel was a Tianma, and this one is a Sharp.
Any suggestions as to what may be the problem and how to fix it?
Brainium said:
Hi, I had cracked my screen and got a replacement from ebay. It went in just fine, and works well. The problem is that in TWRP, no touch events are recognized. It works fine in Viper10, but in recovery and the MultiROM menu, it doesn't. I'm thinking it may be a driver issue, as the previous panel was a Tianma, and this one is a Sharp.
Any suggestions as to what may be the problem and how to fix it?
Click to expand...
Click to collapse
both panels should be supported by twrp...at least when they came originally from htc.
seems the sharp panel you got its another revison/running an incompatible driver.
j to the 4n said:
both panels should be supported by twrp...at least when they came originally from htc.
seems the sharp panel you got its another revison/running an incompatible driver.
Click to expand...
Click to collapse
That may be true, but why would it work in the ROM, but not in the recovery? Would it be possible to take the driver out of the ROM and put it into TWRP?
same here, works in ROM, not working in twrp
Did this ever get figured out. I have the same issue!
was rooting a friends phone, everything went well...got to twrp. no touch. turns out he has sharp panel as well... is this a twrp issue or just a driver issue that we are SOL with?
I have the same issue too!
Brainium said:
Hi, I had cracked my screen and got a replacement from ebay. It went in just fine, and works well. The problem is that in TWRP, no touch events are recognized. It works fine in Viper10, but in recovery and the MultiROM menu, it doesn't. I'm thinking it may be a driver issue, as the previous panel was a Tianma, and this one is a Sharp.
Any suggestions as to what may be the problem and how to fix it?
Click to expand...
Click to collapse
Have you worked it out yet? Thanks.
mybnr34 said:
Have you worked it out yet? Thanks.
Click to expand...
Click to collapse
I had the same issue. Cracked my screen, had it replaced in an unauthorized service center. Came back, no TRWP touch response. Funny enough, even an update with a RUU did not work and would fail every time.
Sent to HTC for repair, they changed the screen for another one. Still didn't work. Sent the phone back again, they supposedly reset the phone to factory settings and "connected connector (A102)". That's at least what the service protocol says. Screen works perfectly after that.
Another side effect, when the TWRP was not working was, also double-tap to wake in android and camera launch shortcuts also didn't work.
mybnr34 said:
Have you worked it out yet? Thanks.
Click to expand...
Click to collapse
No. I ended up just getting a new phone through Verizon.
guys anyone found a solution for this?
i change my htc 10 screen too for a one that i bought in alliexpress and no luck with twrp
---------- Post added at 03:25 AM ---------- Previous post was at 03:24 AM ----------
madzur said:
I had the same issue. Cracked my screen, had it replaced in an unauthorized service center. Came back, no TRWP touch response. Funny enough, even an update with a RUU did not work and would fail every time.
Sent to HTC for repair, they changed the screen for another one. Still didn't work. Sent the phone back again, they supposedly reset the phone to factory settings and "connected connector (A102)". That's at least what the service protocol says. Screen works perfectly after that.
Another side effect, when the TWRP was not working was, also double-tap to wake in android and camera launch shortcuts also didn't work.
Click to expand...
Click to collapse
hi, what means this?
---------- Post added at 03:26 AM ---------- Previous post was at 03:25 AM ----------
mybnr34 said:
I have the same issue too!
Click to expand...
Click to collapse
you also broke your display and replace it?
dentedilupo said:
guys anyone found a solution for this?
i change my htc 10 screen too for a one that i bought in alliexpress and no luck with twrp
---------- Post added at 03:25 AM ---------- Previous post was at 03:24 AM ----------
hi, what means this?
---------- Post added at 03:26 AM ---------- Previous post was at 03:25 AM ----------
you also broke your display and replace it?
Click to expand...
Click to collapse
Hi. This is something that was listed on the service protocol. I have no more details about this. That's why I wrote it here, hoping maybe someone has an idea.
Related
I have some screen glitches and it is pretty annoying...
I notice it especially when in the browser and when the menu of the browser comes on the screen... Is this a hardware or a software problem?
Saw it on the home screen too sometimes when i want to scroll the homescreens the status bar glitches while scrolling...
Anyone noticed this?
Also when entering system task manager I always only have like 200mb free space? When i choose end all, i have like 300. So there is almost always 3/4 in use? Is this normal?
Other question:
I was trying teeter earlier, and It isn't as smooth as on other devices. The ball doesn't run smooth on the screen, it stutters especially when you tilt the phone and the ball should go fast... Anyone notice this too?
Other questions and concerns can be placed here.
I will also try to make a movie of the screen glitches...
Thanks for the answers!
Edit: So someone else posted pictures of the problem in dropdown menu in the browser, it is exactly the same as mine.
Glitch pics
And a video also from the same user:
Glitch movie
And from another user who captured the status bar glitch(that i also have):
Status bar glitch
please describe your glitches and bad teeter is it only on low battery only?
hamdir said:
please describe your glitches and bad teeter is it only on low battery only?
Click to expand...
Click to collapse
No my battery is 55% now, I played it again, and when also when trying to move the ball slowly, sometimes the balls makes a little 'jump' instead of rolling smooth...
And the glitches is, that the there are horizontal lines of the things on the screen, i don't know what could cause it?? Is it hard or software... Will try to make a little clip of it tommorow when it happens again.
r_a_c said:
I have some screen glitches and it is pretty annoying...
I notice it especially when in the browser and when the menu of the browser comes on the screen... Is this a hardware or a software problem?
Saw it on the home screen too sometimes when i want to scroll the homescreens the status bar glitches while scrolling...
Anyone noticed this?
Click to expand...
Click to collapse
I only have my phone for a day but I definitely encountered those screen glitches, i think 3 times since. It usually happened on top of the screen. I think it's only software bug(let's hope).
I did test one in three store and found it was lagging. Scrolling through different screens s sluggish very surprising and poor. The phone also froze hopefully it was software issue!!!
Anybody noticed a small blue patch on the screen? A few cases are reported in Singapore.
It can only be seen if the screen has a black background. Try using the camera app and cover the lens with your hands.
Sent from my HTC One X using xda premium
most reviewers except two reported no glitches, faulty units?
Same problems as the OP here.
All software bugs I would say, there are plenty of small software bugs/glitches I have found so far.
I think they'll release an update soon, well.. they should.
Remember many reviews were based on later firmware than is (currently) publicly available. If reviewers saw bugs in earlier firmware, then saw it fixed in final firmware, it would be unlikely that they'd mention the bugs. They wouldn't have been expecting units to reach retail before the updates (and their reviews) were available...
Sent from my Transformer TF101 using XDA
i think a lot of apps need to update for ICS and tegra 3. i don't even know what teeter is. but yeah maybe HTC has some updating to do, too.
i posted this in the other thread but got no response
reviewers who faced this related it to applied pressure on screen, when the affected area is pushed the screen might move a bit or flex and the glitch appear, can you test?
owners with the glitches should immediately contact HTC the more you complain the sooner you get a solution
we have one feedback so far
engwee said:
in my case it's not from pressure
it appears random sometimes
before I updated it I had the issue in music app where the red album art is displayed.. it always used to glitch in the middle of it
can anyone try that?
maybe it's a software bug after all
Click to expand...
Click to collapse
Hi all... I have the same glitch issue on my HTC One X. Often, in the botton of the screen, there's a wobbles but it isnt joint with the pressure of the screen.
For example, the issue doesnt appaer in the lock screen with One X on.
So... software issue? I hope...
---------- Post added at 01:24 PM ---------- Previous post was at 01:18 PM ----------
Errata corrige... the problem appears also in the lock screen...
---------- Post added at 01:43 PM ---------- Previous post was at 01:24 PM ----------
Now I'm trying to reset to the factory the smartphone.
---------- Post added at 02:03 PM ---------- Previous post was at 01:43 PM ----------
Nope... also with a reset the problem persists.
There are anyone with this problem?
bye
stefano
steveweb said:
Hi all... I have the same glitch issue on my HTC One X. Often, in the botton of the screen, there's a wobbles but it isnt joint with the pressure of the screen.
For example, the issue doesnt appaer in the lock screen with One X on.
So... software issue? I hope...
---------- Post added at 01:24 PM ---------- Previous post was at 01:18 PM ----------
Errata corrige... the problem appears also in the lock screen...
---------- Post added at 01:43 PM ---------- Previous post was at 01:24 PM ----------
Now I'm trying to reset to the factory the smartphone.
---------- Post added at 02:03 PM ---------- Previous post was at 01:43 PM ----------
Nope... also with a reset the problem persists.
There are anyone with this problem?
bye
stefano
Click to expand...
Click to collapse
the problem is sticking now?
Is there anyone WITHOUT this problem? Someone who used the phone for more than a day?
hamdir said:
the problem is sticking now?
Click to expand...
Click to collapse
yes... the problem is always there :-(
By the way, I have sent an email to HTC.
steveweb said:
yes... the problem is always there :-(
By the way, I have sent an email to HTC.
Click to expand...
Click to collapse
mate now im thinking its hardware, try to push on the affected area and see if you create interference
steveweb said:
yes... the problem is always there :-(
By the way, I have sent an email to HTC.
Click to expand...
Click to collapse
yeah best reporting any issues to HTC
I'm still thinking is a software issue
The reply from HTC... It seems a tipically "all purpose" reply for any questions!
Dear Stefano Ferri,
Thank you for contacting HTC.
Dear Mr. Stefano, regarding your enquiry, kindly try the following steps:
Please try to: enter the safe mode on your phone and check if you still have the same issue . You can enter safe mode by:
Safe mode:
Press power key to switch off the device
1. Press " power key " for power on device
2. Wait until "HTC logo" appears on screen
3. Press and hold " Volume down key " until entering OS
4. " Safe Mode " text will appears on the lower left of screen Safe mode will disable all 3rd party apps and only preinstalled apps will work, this is done because some of 3rd party apps can interfere with your phone functionality.
5. If the device is working properly in "safe mode" please try to remove the 3 party applications, or remove the latest 3rd parties that you installed..
If this doesn't resolve your issue then you need to factory data reset your phone. You can do that by:
Warning: Resetting your phone will erase your phone completely. Remember to back up your phone information and settings.
Please press MENU on the Home screen, then tap Settings > Phone storage > Factory data reset > Reset phone.
NOTE: Resetting your handset to factory or manufacturer's default setting will delete all the data stored on your phone memory, please back up your files first.
If these steps don't resolve your issue, please, immediately take back your new device to the retailer where you bought it and ask for the replacement/new device.
If you have any other inquiries, don’t hesitate to contact us again.
For further details, please go to http://www.htc.com/europe/support.aspx
Thank you so much for using HTC products.
Respect & Regards,
HTC Technical Support Team
http://www.htc.com
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Nemanja
HTC
steveweb said:
The reply from HTC... It seems a tipically "all purpose" reply for any questions!
Dear Stefano Ferri,
Thank you for contacting HTC.
Dear Mr. Stefano, regarding your enquiry, kindly try the following steps:
Please try to: enter the safe mode on your phone and check if you still have the same issue . You can enter safe mode by:
Safe mode:
Press power key to switch off the device
1. Press " power key " for power on device
2. Wait until "HTC logo" appears on screen
3. Press and hold " Volume down key " until entering OS
4. " Safe Mode " text will appears on the lower left of screen Safe mode will disable all 3rd party apps and only preinstalled apps will work, this is done because some of 3rd party apps can interfere with your phone functionality.
5. If the device is working properly in "safe mode" please try to remove the 3 party applications, or remove the latest 3rd parties that you installed..
If this doesn't resolve your issue then you need to factory data reset your phone. You can do that by:
Warning: Resetting your phone will erase your phone completely. Remember to back up your phone information and settings.
Please press MENU on the Home screen, then tap Settings > Phone storage > Factory data reset > Reset phone.
NOTE: Resetting your handset to factory or manufacturer's default setting will delete all the data stored on your phone memory, please back up your files first.
If these steps don't resolve your issue, please, immediately take back your new device to the retailer where you bought it and ask for the replacement/new device.
If you have any other inquiries, don’t hesitate to contact us again.
For further details, please go to http://www.htc.com/europe/support.aspx
Thank you so much for using HTC products.
Respect & Regards,
HTC Technical Support Team
http://www.htc.com
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Nemanja
HTC
Click to expand...
Click to collapse
Sounds correct though, if your still having screen issues after a factory reset, even after a few days - I'd get a replacement, could be faulty.
Sent from my GT-I9100 using Tapatalk
I have just upgraded to the 4.2.2. Sense 5 stock rom.
When I start the camera it crashes after about one second.
I have tried to clear the cache and delete the data from the Camera app. Didn't help.
I have tried to reset to factory settings. Didn't help.
I have tried other Camera apps, and they work fine. Camera worked before the upgrade aswell.
Do anyone got any ideas what to do to get the stock camera app working?
Thanks in advance.
I've got the same problem over here.
HOX (Vodafone Branding) with 4.2.2 and Sense 5.
Yesterday (4.1 and Sense 4+) my camera app worked fine.
But after the update the normal camera quits after about 1 second. PixlrExpress and Instagram do their job.
Safe-mode and deleting data of the app didn't help.
Thanks for every helpful tip
I have the same problem after upgrading my HOX to 4.2/Sense 5, lets hope that they will fix it fast!
---------- Post added at 02:19 PM ---------- Previous post was at 02:10 PM ----------
damn... i think it has something to do with my broken g-sensor.. maybe it's time to send my baby to HTC
I also got a broken g sensor and I already tried to turn off autorotation but that didnt help for me.
Is there another setting which could help?
I made another factory reset and made sure that all the synching and restore of old setting were disabled. Then the camera worked again. :laugh:
So your g sensor should also work again, right?
I didn't check it if worked or not. But it does work now.
cheadstina said:
I have just upgraded to the 4.2.2. Sense 5 stock rom.
When I start the camera it crashes after about one second.
I have tried to clear the cache and delete the data from the Camera app. Didn't help.
I have tried to reset to factory settings. Didn't help.
I have tried other Camera apps, and they work fine. Camera worked before the upgrade aswell.
Do anyone got any ideas what to do to get the stock camera app working?
Thanks in advance.
Click to expand...
Click to collapse
JiroMusik said:
I've got the same problem over here.
HOX (Vodafone Branding) with 4.2.2 and Sense 5.
Yesterday (4.1 and Sense 4+) my camera app worked fine.
But after the update the normal camera quits after about 1 second. PixlrExpress and Instagram do their job.
Safe-mode and deleting data of the app didn't help.
Thanks for every helpful tip
Click to expand...
Click to collapse
arthasz said:
I have the same problem after upgrading my HOX to 4.2/Sense 5, lets hope that they will fix it fast!
---------- Post added at 02:19 PM ---------- Previous post was at 02:10 PM ----------
damn... i think it has something to do with my broken g-sensor.. maybe it's time to send my baby to HTC
Click to expand...
Click to collapse
JiroMusik said:
I also got a broken g sensor and I already tried to turn off autorotation but that didnt help for me.
Is there another setting which could help?
Click to expand...
Click to collapse
cheadstina said:
I made another factory reset and made sure that all the synching and restore of old setting were disabled. Then the camera worked again. :laugh:
Click to expand...
Click to collapse
JiroMusik said:
So your g sensor should also work again, right?
Click to expand...
Click to collapse
cheadstina said:
I didn't check it if worked or not. But it does work now.
Click to expand...
Click to collapse
A lot people now with HOX complaining about defected G-Sensor ,mine was broken at the first day I brought my device from warranty repair as they changed my mother board , I did find a way to get mine working back , and it does stay on all the time as long as I dont restart my device or turn it off you can check my small tutorial here http://forum.xda-developers.com/showthread.php?t=2420209 it works fine for me but i dont grantee it will work for all guys
My camera can't work in ARHD 31 too
You Made my day
HTC Venom said:
A lot people now with HOX complaining about defected G-Sensor ,mine was broken at the first day I brought my device from warranty repair as they changed my mother board , I did find a way to get mine working back , and it does stay on all the time as long as I dont restart my device or turn it off you can check my small tutorial here http://forum.xda-developers.com/showthread.php?t=2420209 it works fine for me but i dont grantee it will work for all guys
Click to expand...
Click to collapse
You Made my Day, I have been searching since the past 3 days over the internet on how to solve this auto rotate issues.
I did the first method you have given and it works like a charm. I am very happy now to see auto rotate back on my phone.
I owe you a Beer!
Cheers!
tmobile galaxy s6 edge rooted with stock recovery (4now) my captivate buttons dont light up still work just dont ligt up any suggestins on how to get them to light up??
Same problem but I'm unrooted. It happened after i used samsung smart switch on PC to revert to stock
nyknight77 said:
Same problem but I'm unrooted. It happened after i used samsung smart switch on PC to revert to stock
Click to expand...
Click to collapse
i have been rooted since day 1 8days b4 it was released i go my phone and i just realized it yesterday that hey were not lighting up....
lrmdaddy said:
i have been rooted since day 1 8days b4 it was released i go my phone and i just realized it yesterday that hey were not lighting up....
Click to expand...
Click to collapse
Found this post with an app that allows changing the capacitive buttons. It works, may require reboot to take affect.
dcmtnbkr said:
Found this in the play store. Works perfect.
https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights
Click to expand...
Click to collapse
nyknight77 said:
Found this post with an app that allows changing the capacitive buttons. It works, may require reboot to take affect.
Click to expand...
Click to collapse
Is your battery Power saver on? if it is it will prevent the captivate buttons from lighting up!
---------- Post added at 02:55 PM ---------- Previous post was at 02:54 PM ----------
Is your battery Power saver on? if it is it will prevent the captivate buttons from lighting up! You will have to turn it off.
What is weird is I have read complaints of the Tmobile Versions
lighting up every time the main screen is touched....
One extreme and the other.
It's supposed to do that.
Pp.
Received my phone yesterday, and when I was browsing it , the screen went crazy, and unresponsive. did a factory reset and the problem still persisted. Opened a return request at amazon so they can send me a new one. Don't know if anyone had the same issue or it was just me. Here is a video
https://dl.dropboxusercontent.com/u/12983778/VID_20150527_213832648.mp4
Please check if TalkBack is enabled. If this setting is enabled, the touch screen may behave differently and appear to be defective. Instead of one tap to open an item, you will need to tap once until it highlights with a green box around the selection, then double tap to open. Also when swiping it may require using two fingers instead of one. You may also be hearing voice prompts to every action made.
To disable go to Apps/Settings/Accessibility/Talkback - turn off.
Best regards,
ASUS_USA
Same problem
Hi,
I had the same issue! I getback the phone in guarantee to Taiwán. The seller says that the phone was repairde, the display was changed.... finally 2 weeks ago I reicived the Zenphone 2 (1.5moths since the deal). Now today the phone have the same issue, I try to clean the dipslay phone and suddenly the touch screen have the same issue, crazy and unresponsive screen!! I very frustaded about the ASUS Brand! tell me what's happened with your phone?
thanks
Xytrax
Try to delete user data,then factory reset and then wipe cache.If after this you're still in trouble simply use warranty:hardware problem,asus fault.
You must use 2 fingers when you type to get through the setup. I know its a pain but when you are able to get in, turn "TalkBack" off.
I bought a zenfone 2 64gb on amazon and I had the same random issues: unresponsive touch screen, unsensitive, ghost touches.
I guessed that it could be the screen protector but it was still happening after remove it.
So, I asked to amazon a replacement.
After a perfect week, I am starting to have the issues, again!
I sold my oneples one to avoid touch screen issues. I am very upset!
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Same here, wrote to customer care yesterday evening.
taldeital said:
Same here, wrote to customer care yesterday evening.
Click to expand...
Click to collapse
Please let us know if you have any answer, it is getting very annoying, thanks.
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Huge Pepo said:
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Click to expand...
Click to collapse
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
zatarra77 said:
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
Click to expand...
Click to collapse
Same as me.. But I think this is lcd controller firmware or driver problem on kernel . because yesterday I'm install custom rom on my zenfone (Cm12.1) then surprise ... this problem continue... I had change custom kernel but no chance ... if you have this problem open Asus glove mode this is temporarily solution for now. Asus will contuniue work on this problem. Now I waiting Asus response for this .. :
Huge Pepo said:
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Click to expand...
Click to collapse
It's a software related problem.. Because we're a lot of ppl suffering this problem. But, don't know why, ASUS is ignoring us.
I have sent my phone for repair. They say that they will replace the whole display.
Hi guys. I have almost identical issue and this seems like a hardware fault. I sold the Zenfone 2 to a friend and after 2 months she complains about the unresponsive touchscreen only at the top of the display..... I have the phone with me now, trying to fix it.. Did a factory reset, firmware upgrade, no results. Definitely a hardware issue and it is seems that lots of people are affected. So dissapointed by Asus......
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Any of you guys have a microsd card installed?
Sent from my ASUS_Z00AD using Tapatalk
ImjuzCY said:
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Click to expand...
Click to collapse
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
gREENNNNN said:
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
Click to expand...
Click to collapse
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
ImjuzCY said:
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
Click to expand...
Click to collapse
Hey everyone, thank you so much for sharing with me. I'll forward this to our service team. Sorry been away..it's Thanksgiving week here in the US...so I'll get to this on Monday!
Anyone face the same issue? I manually updated the patch via side loading and sometimes the double tap won't wotk.
angka8 said:
Anyone face the same issue? I manually updated the patch via side loading and sometimes the double tap won't wotk.
Click to expand...
Click to collapse
I found it wasn't great in the dark, I assume it uses the light sensor to determine if in pocket etc
Sent from my Google Pixel XL using XDA Labs
I have noticed the same thing. It isn't 100% consistent.
FWIW: Mine seems to be very consistent if I triple tap. Perhaps the first tap wakes it up if it's in a deep sleep?
Hopefully fixed in the December update.
JAYNO20 said:
Hopefully fixed in the December update.
Click to expand...
Click to collapse
No change for me.
cam30era said:
No change for me.
Click to expand...
Click to collapse
Has been working consistently for me so far. Will post back if that changes.
---------- Post added at 03:07 PM ---------- Previous post was at 02:26 PM ----------
OK, still not working consistently. I don't get what's happening to make it randomly not work. When it doesn't work, it doesn't matter how many times I tap it does NOTHING. Then if I unlock it with my fingerprint and shut it off again it immediately lights up the ambient display like I just tapped on it again.
JAYNO20 said:
OK, still not working consistently. I don't get what's happening to make it randomly not work. When it doesn't work, it doesn't matter how many times I tap it does NOTHING. Then if I unlock it with my fingerprint and shut it off again it immediately lights up the ambient display like I just tapped on it again.
Click to expand...
Click to collapse
I can't tell you the "why". But I can tell you that mine does work consistently if I tap it 3 times. Something's different in our devices, or our setup....
Edit: not 5 minutes after posting this, my XL started randomly not responding to dttw.
cam30era said:
I can't tell you the "why". But I can tell you that mine does work consistently if I tap it 3 times. Something's different in our devices, or our setup....
Edit: not 5 minutes after posting this, my XL started randomly not responding to dttw.
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Makes no sense. I'm glad we are seeing the same issues though, at least it's consistent there
I'm having the same exact issues. Tap not working consistently and sometimes the lift doesn't work either. Hmm.
It's worth noting I had the same issues with the Elemental kernel before this ddtw option was available. The ddtw option was just as inconsistent for me.
Neither working at all for me.
Update: Seems to be working fine now.
if you have a screen protector that might cause the issue
if it still doesnt work without screen protector reflash the factory image
The update seems to fix the issue.
Update: the issue still there. But much less frequent
The is double tap to wake? Is this with a custom kernel? Otherwise I didn't know this was an option. How do you activate that feature?
I have noticed that is works better if the screen is locked. So if your phone doesn't lock for 5 or so minutes, it may not work until after that time. Try to set your phone to "Power button instantly locks" and then try it. Mine was not working at all, but when I locked the device sooner, it started to work consistantly. Might not help you, but fixed it for me.
Works fine for me, do you have a tap on?
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GCbard said:
The is double tap to wake? Is this with a custom kernel? Otherwise I didn't know this was an option. How do you activate that feature?
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It's an option with the newer OTA.
clockcycle said:
Works fine for me, do you have a tap on?
---------- Post added at 09:42 AM ---------- Previous post was at 09:42 AM ----------
It's an option with the newer OTA.
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Where is this option located? I'm on the November update. Is this with the December update?
GCbard said:
Where is this option located? I'm on the November update. Is this with the December update?
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December OTA. Same location as other Moves/ gestures.
FWIW: what I've noticed is that if my phone is sitting on something, DTTW works 100% of the time. If I have it in my hand, it's very sporadic.