fire tv 2 hanging at loading tv series episodes sometimes - Fire TV Q&A, Help & Troubleshooting

sometimes my fire tv 2 hangs when i choose a tv series and pick a episode. the screen goes black and "[episode name] is loading" is displayed but nothing happens after that, it just stays this way for minutes.
if i exit that screen and choose the same episode again, it loads fine immediately.
the strange thing is that it does not happen all the time, but about ~30% of attempts.
does anybody have an idea what could be the problem here and how to solve it?
the fire tv is attached via lan cable. dhcp or fixed ip does not seem to make a difference......

jimpoison said:
sometimes my fire tv 2 hangs when i choose a tv series and pick a episode. the screen goes black and "[episode name] is loading" is displayed but nothing happens after that, it just stays this way for minutes.
if i exit that screen and choose the same episode again, it loads fine immediately.
the strange thing is that it does not happen all the time, but about ~30% of attempts.
does anybody have an idea what could be the problem here and how to solve it?
the fire tv is attached via lan cable. dhcp or fixed ip does not seem to make a difference......
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Did you happen to block the OTA updates? I've got the same problem and it didn't start happening until I blocked OTA's.

no i did not block updates at all.
the strange thing is that the problem occurs randomly and that it really only affects choosing episodes.
the home screen for example is always displayed immediately....

Related

[Q] regulary having to unplug to reset fire tv

my fire tv is rooted the problem im having is when i leave my fire tv overnight in the morning i have to completely unplug fire tv for it to reboot, if anyone has any simaler issues or knows why im having to do this i would appreciate their help. TIA
raider0 said:
my fire tv is rooted the problem im having is when i leave my fire tv overnight in the morning i have to completely unplug fire tv for it to reboot, if anyone has any simaler issues or knows why im having to do this i would appreciate their help. TIA
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Click to collapse
Why specifically do you need to reboot? (Audio issues, freezes, ?) It might make a difference in the finding the right person to diagnose. Does it sleep or does it stay on overnight?
KLit75 said:
Why specifically do you need to reboot? (Audio issues, freezes, ?) It might make a difference in the finding the right person to diagnose. Does it sleep or does it stay on overnight?
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yes the fire tv goes to sleep but in the morning The fire tv is non responsive cant do anything with remote no lights on front and blank screen.
Try using CTRL+ALT+DELETE on your bluetooth keyboard.
I found it by accident -- it will actually reset the Fire TV instantly.
I've had the same problem on both my unrooted devices.
I usually reboot using the remote (hold down the main clicking button + play)
Is you firetv usually idle with kodi running? i always have kodi running when this happens
I don't have a Fire TV, but I have had this problem with my Fire TV Stick, which was hooked to my Samsung TV and now my Vizio TV. Every time I go to use the Fire stick, I have to unplug it from power and plug it back in. It is very annoying. I don't get any messages, just a black screen.
shawnlott68 said:
I don't have a Fire TV, but I have had this problem with my Fire TV Stick, which was hooked to my Samsung TV and now my Vizio TV. Every time I go to use the Fire stick, I have to unplug it from power and plug it back in. It is very annoying. I don't get any messages, just a black screen.
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Click to collapse
I have the same problem. It seems to be getting worse. Pretty much everytime i use it it happens.
This happens to me as well. When plugged into my VIZIO tv, and running Kodi 17.2, the Fire TV will spontaneously enter a reboot cycle and will remain there until I unplug the power, wait 2 minutes and plug it in again. I have the new Fire TV 4k (hanging dongle), but this also happened when i had a quad core Fire TV Stick.. my original Fire TV Stick (with Voice Remote) continues to operate without issue to this day, albeit much slower since Amazon removed the Youtube app.
Oddly, the same device does NOT suffer from this issue if I plug it into my LG tv... Could it be an issue with the HDMI port (Port 1 (ARC) that I am plugged into??
Glad to know im not alone. Sometimes it will last for days, sometimes not.
I do use "advanced task killer" and "fast reboot" to kill kodi, netflix, firefox etc when Im not using them.
Guys, i used to have exact same problem and luckily was able to fix it. In my case as soon as the aftv goes in sleep mode it reboots in recovery mode . So because i have the TWRP customer recovery the box is not able to apply that update because is not the stock recovery. the only way to get it back to home GUI is to reboot the box from recovery. That was extremely annoying for me. A while ago i used to block the updates from amazon.com by using opendns, but stopped using it so the box becomes open for updates which automatically get downloaded on the box. Because im rooted there is a easy way of blocking the updates on the box itself by using Method 1 http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/. However this will stop working if you factory reset the box, if you do so you'll have to apply the blocking procedure again.
After the blocking is done just upgrade the box to the latest prerooted firmware from rbox and you're set. this is the link to the latest pre-rooted custom firmware for aftv1 https://forum.xda-developers.com/fire-tv/development/prerooted-stock-images-t2882337.
i hope that helps.
To add to stutunaru, Method 5 is equally important to apply through TWRP, after a fresh ROM flash and before the first full system boot.
http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/

Please Help!

Hello, I have a problem with my Amazon Fire Tv (Not stick)
My problem is when turn on my Amazon Fire Tv it shows me a white Amazon logo and the screen turns black, the remote doesn't work, I tried to use 2 different tvs but no luck, I tried going into recovery mode with a keyboard but leads me in to a dead end that says something like "Amazon Recovery System 3e, your Amazon Fire Tv will restart in a couple minutes and should return to normal operations, if it does not restart you may pull the power to force a restart." Also, the light on the box is pulsing white then sometimes turn to orange and back and forth. This is not rooted or have a custom boot menu, its mostly used for Kodi.
Thanks.
Thats exactly what mine does. No luck here yet love to find solution.
I am getting this same screen!
Still no luck with this issue ?

Fire TV's downloading 6gb/day when idle

I have four Fire TV's, 2 gen 1, 2 gen 2. The FTV2's downloaded 6 gb/day while I was out of town. I had long wondered why I was using more data than I thought I was. Anyone had this problem? Is there a fix? I've disabled updates on both FTV2's.
any ideas?
how are you powering the fire tv? if plugged into a standard power socked I assume as with the fire tv stick it does not actually turn off. If powered via usb to the tv it will turn off so I assume that you are plugged into mains power and the device is still on and doing its stuff in the background thus using data. To use 6 gig i guess you was out of town for a while lol, anyway i think this is your issue and its not and error of any kind. to stop it unlplug the fire tv device when not being used
Was anything running when you left town or was it on the home page? Even if the screen saver kicks in 6gig/day is a lot.
You might want to think about making sure you fTV is in suspend every time you finish using it. The light on the front of the box should be off.

No image after splash, resolution issues?

Hey,
I just got a Fire Stick. I'm not entirely sure about the FW, but it should be stock 5.x
When I plug it into my desktop monitor, everything works perfect.
On my TV, however, I only get the splash screen, before the screen turns "light black", as in "no signal", basically.
If I use the remote control combination for a factory reset, the reset screen shows up for however long the process takes, then resets, I get the splash screen, then again back to "no signal".
I tried the combo for the resolution cycle (back+rev+sel+right), which always gives me the factory reset option. When I try rev+up, the cycle starts, at least when connected to my monitor, not on my TV though.
I am starting to think there might be an issue with my TV, however, when I connect my Raspberry Pi, there is no issue there.
FYI, the TV is an LG 49LH510V, which only has one HDMI-in.
Any suggestions are appreciated, I am thinking there might be some weird resolution switching going on after/during boot which my (admittedly, cheap) TV can't handle.
//edit: Apparently, it has to do with the DCHP (?), which my TV seems to have issues with. If anyone knows how to circumvent this without using an additional HDMI-Splitter, let me know.

Fire TV getting this weird text wall

Some reason, I just started getting this text on my fire TV. I can be in the middle of watching something and it just pops up. Any idea what this is? I attached an image...looks like all this showtime stuff but I do not even have showtime.
Just an update, I reset the fire tv and still get the same thing

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