Noise cancellation not working properly - OnePlus 3 Questions & Answers

Hi friends,
Can you guys confirm that noise cancellation is inactive in OOS 3.2.7 stock, unrooted, locked or do I have an isolated issue?
Tinkering around on my phone OP3 in the engineering mode, I did an "echo test". When "Primary mic" is selected, the speaker echoes the taps or my light blows into the respective mic but no such thing happens when I try that with the secondary mic.
Is this a bug in engineering mode for the oneplus 3?
if yes, how can I test for noise cancellation else where?
if no, can I ask for replacement?
Thanks

shreyanshk said:
Hi friends,
Can you guys confirm that noise cancellation is inactive in OOS 3.2.7 stock, unrooted, locked or do I have an isolated issue?
Tinkering around on my phone OP3 in the engineering mode, I did an "echo test". When "Primary mic" is selected, the speaker echoes the taps or my light blows into the respective mic but no such thing happens when I try that with the secondary mic.
Is this a bug in engineering mode for the oneplus 3?
if yes, how can I test for noise cancellation else where?
if no, can I ask for replacement?
Thanks
Click to expand...
Click to collapse
I dont think its a hardware issue, most probably the mic is just fine. That is the reason why phones usually have dual, sometimes more, microphones to help with noise detection and cancellation, but Op3 still has problem with this mic recordings and noise cancellation. I think this is either due to coding and programming issue with audio threshold of recording or dismissing noise, or due to the fact that microphones do not coordinate together properly which may be due to poor placement of the mic on the back of the phone that can get blocked often. Im interested to see if someone solved this problem, since i have quite a lot of trouble with it, when i use speakerphone in whatsapp call many times i talk but the phone doesnt register it, or it registers it really really low volume. Im not having the same issue when i talk on the normal audio call mode.

gordiclazar said:
I dont think its a hardware issue, most probably the mic is just fine. That is the reason why phones usually have dual, sometimes more, microphones to help with noise detection and cancellation, but Op3 still has problem with this mic recordings and noise cancellation. I think this is either due to coding and programming issue with audio threshold of recording or dismissing noise, or due to the fact that microphones do not coordinate together properly which may be due to poor placement of the mic on the back of the phone that can get blocked often. Im interested to see if someone solved this problem, since i have quite a lot of trouble with it, when i use speakerphone in whatsapp call many times i talk but the phone doesnt register it, or it registers it really really low volume. Im not having the same issue when i talk on the normal audio call mode.
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Click to collapse
Yes, people are saying that noise cancellation might not be working properly.
If that's the case, I'll just want to make sure my hardware is not at fault here since I can't hear anything from the secondary mic.
Can you please try the above in your phone's engineering mode to see if it works for you or not.
Thank you.

Related

Microphone Static

Xperia ZL C6506 on 10.31.A.2.67
I just got the phone and I have a slight static when placing phone calls. It seems to be on video recordings as well. I investigated further and through the service menu testing it seems like its the microphone. I test primary and secondary microphones and they both had static which made me think it might be a software issue and not hardware. If its a hardware issue I still have time to exchange it. I've tried enabling/disabling microphone noise cancellation but I didn't see much of a difference. Does anyone know if there are any extra service menus to lower the mic volume? I think if I can lower the microphone volume a bit I won't hear static.

galaxy s3 i747 in call volume very very low

Since the last two days I have been suffering from a low volume in the internal speaker during calls. The other person's voice is so low that it's almost inaudible. I can hear the caller on speaker though.
Moreover when the answering machine or IVR is on (during a call like if you call a call center and you need to go through the ivr), the volume is better, though not loud as normal but the moment a human starts talking, the volume drops.
I tried testing the hardware by dialing *#0*# and the receiver does emit sufficiently loud sound. So the hardware looks fine.
I also updated my os from 4.3 to 4.4.2 yet no change in the volume of the internal speaker. I also rebooted, reset my phone, still the problem persists.
I'm on a completely stock rom with no modifications or rooting.
Please help.
Sounds like hardware to me, especially if you're full stock. I had the same thing happened before and I swapped the speaker with a spare dead S3 and the problem was fixed. It may sound louder when a machine answers because its not speaking into a mic and background noise doesnt have to be filtered on that end.
DocHoliday77 said:
Sounds like hardware to me, especially if you're full stock. I had the same thing happened before and I swapped the speaker with a spare dead S3 and the problem was fixed. It may sound louder when a machine answers because its not speaking into a mic and background noise doesnt have to be filtered on that end.
Click to expand...
Click to collapse
Yup I also think it might be a hardware bug, which I'm trying hard to ignore
Btw what do you make of the hardware test that does emit a sufficiently loud sound from the receiver? I dialed *#0*#0 and tested the receiver, which works okay. So I thought it might not be a hardware bug.

Microfone issue

Hello,
have a problem with my HTC 10 when I make standard call there is no any problems, but when I switch call to loudspeaker people tell that they can't hear me, phone usually lie on the desk during this calls.
Is this hardware issue, or software? I use Viper ROM. This phone have two microphones right, which one is used with loud speaker call?
Hello, the same speaker like without Loudspeakermode. Try another ROM at first Stockrom, shouldn't help this i recommend to contact your seller.
speaker no matter if phone is at the ear or call is in "speaker" mode works without any problem,
my problem is with microphone but only on "speaker" mode because then other side can't hear me.
to resolve it, I've bored out the microphone hole on the bottom of the case enough to make sure the mic is fully exposed and that appears to have done the trick.

Nexus 5X Microphone

So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
Click to expand...
Click to collapse
I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.

Microphone problem when I use speaker phone - S9

Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!
No idea?
Same problem here (replace xx by tt) : hxxps://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GalaxyS/thread-id/51619/page/12
Thank you!
Up
m also having the same problem, but also While video recording
Same problem here. Only when HD calling is enabled. If you disable HD calling, the problem should go away. I'm hoping the first software update fixes it. Just to be clear the problem is that the other person cannot hear you when on speakerphone. You should be able to hear them clearly and have no idea there is a problem unless they tell you that you sound muffled or like you are underwater. Turn off HD calling on Verizon and it goes away.
Thank you for your solution. I disabled the HD calling ("4G calling" in French) and the voice can be heard now. But the quality is very very bad! It is scandalous for a phone of this price!
Is there an other solution to improve the microphone quality during a call with speakerphone?
Thank you!
HD Calling?
I have the same issue, but have no idea how to disable HD Calling ( I'm on Sprint BTW). These minor issues are ticking me off; I've already had for factory reset once due to Camera settings crashing the app.. . now this nonsense. Phone isn't even 14 days out of the box, and its DEFINITELY not an "third party-app" issue. Bad time to switch from iPhone, huh? This is unacceptable for a $300 phone, nonetheless a $1K phone.
Hello, I have the same issue, on VoIP apps like WhatsApp as well. https://forum.xda-developers.com/ga...rphone-loudness-clarity-t3746298#post78757253
Does anyone experience the same problem on custom ROM?
Speakerphone mic not working in any call apps
Bond70 said:
Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!
Click to expand...
Click to collapse
Same problem here, first on Note7, now on Note9. Disabling HD calling did not fix it for me.
any solution for it ? please post solution
I've discovered the issue is that the phone attempts to mute your microphone while the speaker is playing sounds. (If you're on the phone with someone they have background noise or are talking) and your phone's microphone attempts to lower the sensitivity so that the person whom you are speaking with doesn't hear an echo of themselves on their end. If they aren't making a sound then you can be heard normally. This is the downfall of my S9+ because the speaker and microphone are right beside each other.

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