Xperia ZL C6506 on 10.31.A.2.67
I just got the phone and I have a slight static when placing phone calls. It seems to be on video recordings as well. I investigated further and through the service menu testing it seems like its the microphone. I test primary and secondary microphones and they both had static which made me think it might be a software issue and not hardware. If its a hardware issue I still have time to exchange it. I've tried enabling/disabling microphone noise cancellation but I didn't see much of a difference. Does anyone know if there are any extra service menus to lower the mic volume? I think if I can lower the microphone volume a bit I won't hear static.
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Has anyone else experienced a problem where the earpiece buzzes when the volume reached a high enough level? For me it happens during the loud part of a word when someone is talking (typically the beginning to the middle of the word), and on the highest two in-call volume settings. I can crank it down two notches and the issue disappears, but it just seems unlikely to me that the highest two settings would be unusable.
I got the same issue too, but only with certain callers though. The worst is when I call *611 to Verizon customer service and listen through the automated rep/music. It would create a buzz or static/distortion sound in the earpiece. Kinda annoying, but luckily I use the bluetooth headset 99% of the time. I just tested the earpiece today on a normal call and can confirm to you that I got similar problem, but again on certain callers only.
Can anybody else confirm this?
Very low volume of my microphone during connection.
But when i activate the speakers or i try rec voice in Video or Whatsapp have a normally function.
geovane1030 said:
Very low volume of my microphone during connection.
But when i activate the speakers or i try rec voice in Video or Whatsapp have a normally function.
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what do you mean by connection?
when i make a call
Please make sure its not a hardware / physical problem... such as dust inside the mic hole, or a faulty mic.
I could give a modded acoustic profile to increase mic volume... BUT, I would search Sony support in first place. And use a modded acoustic in last place.. since a low volume mic is not normal... I never had any complain about volume,
But quality is another story, and it depend mostly on Service Provide quality
I have a wonderful xperia SL that works completely fine, apart from the extremely annoying earpiece volume. I can barely hear through phone calls, and it's almost impossible to do so when there's surrounding noise. I tried most - if not all - volume boost apps and they just don't seem to make any difference. I can listen to the conversation through the service test but still very low. I'm suspecting hardware problem but I wanted to make sure there is nothing I can do besides changing the earpiece.
There is nothing wrong with loud speaker / external speaker or the microphones.
Your help is awfully appreciated.
Since the last two days I have been suffering from a low volume in the internal speaker during calls. The other person's voice is so low that it's almost inaudible. I can hear the caller on speaker though.
Moreover when the answering machine or IVR is on (during a call like if you call a call center and you need to go through the ivr), the volume is better, though not loud as normal but the moment a human starts talking, the volume drops.
I tried testing the hardware by dialing *#0*# and the receiver does emit sufficiently loud sound. So the hardware looks fine.
I also updated my os from 4.3 to 4.4.2 yet no change in the volume of the internal speaker. I also rebooted, reset my phone, still the problem persists.
I'm on a completely stock rom with no modifications or rooting.
Please help.
Sounds like hardware to me, especially if you're full stock. I had the same thing happened before and I swapped the speaker with a spare dead S3 and the problem was fixed. It may sound louder when a machine answers because its not speaking into a mic and background noise doesnt have to be filtered on that end.
DocHoliday77 said:
Sounds like hardware to me, especially if you're full stock. I had the same thing happened before and I swapped the speaker with a spare dead S3 and the problem was fixed. It may sound louder when a machine answers because its not speaking into a mic and background noise doesnt have to be filtered on that end.
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Yup I also think it might be a hardware bug, which I'm trying hard to ignore
Btw what do you make of the hardware test that does emit a sufficiently loud sound from the receiver? I dialed *#0*#0 and tested the receiver, which works okay. So I thought it might not be a hardware bug.
Hi friends,
Can you guys confirm that noise cancellation is inactive in OOS 3.2.7 stock, unrooted, locked or do I have an isolated issue?
Tinkering around on my phone OP3 in the engineering mode, I did an "echo test". When "Primary mic" is selected, the speaker echoes the taps or my light blows into the respective mic but no such thing happens when I try that with the secondary mic.
Is this a bug in engineering mode for the oneplus 3?
if yes, how can I test for noise cancellation else where?
if no, can I ask for replacement?
Thanks
shreyanshk said:
Hi friends,
Can you guys confirm that noise cancellation is inactive in OOS 3.2.7 stock, unrooted, locked or do I have an isolated issue?
Tinkering around on my phone OP3 in the engineering mode, I did an "echo test". When "Primary mic" is selected, the speaker echoes the taps or my light blows into the respective mic but no such thing happens when I try that with the secondary mic.
Is this a bug in engineering mode for the oneplus 3?
if yes, how can I test for noise cancellation else where?
if no, can I ask for replacement?
Thanks
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Click to collapse
I dont think its a hardware issue, most probably the mic is just fine. That is the reason why phones usually have dual, sometimes more, microphones to help with noise detection and cancellation, but Op3 still has problem with this mic recordings and noise cancellation. I think this is either due to coding and programming issue with audio threshold of recording or dismissing noise, or due to the fact that microphones do not coordinate together properly which may be due to poor placement of the mic on the back of the phone that can get blocked often. Im interested to see if someone solved this problem, since i have quite a lot of trouble with it, when i use speakerphone in whatsapp call many times i talk but the phone doesnt register it, or it registers it really really low volume. Im not having the same issue when i talk on the normal audio call mode.
gordiclazar said:
I dont think its a hardware issue, most probably the mic is just fine. That is the reason why phones usually have dual, sometimes more, microphones to help with noise detection and cancellation, but Op3 still has problem with this mic recordings and noise cancellation. I think this is either due to coding and programming issue with audio threshold of recording or dismissing noise, or due to the fact that microphones do not coordinate together properly which may be due to poor placement of the mic on the back of the phone that can get blocked often. Im interested to see if someone solved this problem, since i have quite a lot of trouble with it, when i use speakerphone in whatsapp call many times i talk but the phone doesnt register it, or it registers it really really low volume. Im not having the same issue when i talk on the normal audio call mode.
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Yes, people are saying that noise cancellation might not be working properly.
If that's the case, I'll just want to make sure my hardware is not at fault here since I can't hear anything from the secondary mic.
Can you please try the above in your phone's engineering mode to see if it works for you or not.
Thank you.