Good Morning all,
I have a Desire HD.
<Settings>-<About Phone>-<Phone Identity>
it identifies it as an HTC Desire HD A9191
<Settings>-<<About Phone>-<Software Information>
shows as Android 2.3.5, HTC Sense version 3.0, Software number 3.12,405.1
When I connect it to my PC via USB, it searches for HTC Sync (but doesn't find it - not installed).
The connection of the phone gives an "F" drive, but clicking on it just asks for me to insert a disk.
I've managed to get it to boot into what I believe is a HBOOT screen by removing the battery, then "Power" & "Vol down" to startup.
I've searched for guides to upgrade this device (I want to go to Android 4.3 minimum), but many of the tools and links are broken, or the sites report as known suspicious by my virus software.
Could someone point me at a simple, straightforward, simple to follow, and non-technical guide to how I should go about this upgrade.
Is it a problem that I don't seem to be able to connect the phone to my PC as a basic USB device?
The phone has a 4Gb SD card (new/empty), but no SIM as yet.
Any help would be gratefully received.
Related
Hi folks, I really hope you can help with this problem with my HTC Wildfire. The phone came into contact with water and as a result is now stuck in the bootloader screen. (I am advised by the three mobile reps that the red tabs in the back of the phone indicate that water has been present and that if these are not white then the warranty is void)
I am unable to select any of the menu options that are displayed as the volume up and down key have no effect when on this screen. I do know that the keys do however work as when I press the down volume key and the on key the phone attempts to boot from the SD card (with no success as it goes through a series of messages which read image not found)
Can anyone help me get the phone working again?
I have at my disposal: a laptop, data cable, sd card and reader/writer and another working HTC Wildfire phone which was purchased at the same time so has the same 2.1 Android OS version as mine had. (if this helps)
I would be really grateful for assistance and I'm sure that others would benefit from answers to this problem too.
Cheers Ben
Hi,
Each time i connect my HTC Desire HD to the pc, i select option to sync. I would get a display screen where user input device name. just as quickly it appears, it disappears and it would shut down indicating encounter problem. however, the icon inside quick launch bar shows that device is still connected. Right click on the icon and select option to sync now proves futile. no response.
I am trying to uninstall/modify my HTC Sync 3.0. Somewhere in the process, i get prompt to locate the HTC Syn.msi installation package. Cant seem to find it on the drive by using windows xp search feature.
Tried google and the solutions provided such as installing C++ library did not help either.
OS version - windows xp sp3
android version - 2.3.3
HTC sense version - 2.1
software number - 2.37.707.3
kernel version - 2.6.35.10-****
build number - 2.37.707.3 ****
Please advise. Very Much Appreciated
OK, I have been battling this problem for weeks now; Turning 'On' WiFi almost instantaniously produces "Error" below the button and it does not work.
First of all this device is an Oversea version that I purchased. Sold as "htc Desire Z a7272 1.5gb UNLOCKED"
Second, internally it represented itself as "T-Mobile G2"
I read all the people that had the same issue, no more WiFi. One user thought the this may have first occured when the phone updated to 2.2 over the air in the U.S.; and yes this device said 2.2 as the current OS. I tried very thing that was suggested #*#* stuff, RUU's of all kinds, even called HTC, which by the way were extremely helpful, but no solutions.
The HTC Update for the G2 by all accounts, including HTC, should be the one not WWE version of China TW.
G2RUU2012.exe is available direct from HTC for 2.3.4. I think in the update it show the phone was 1.19 then it show 1.22 (each ruu seemed to see it different)and was going to load 2.?? or something
Running RUU produced Error 156 Image error or Error 130 Model ID Error
Tried adb.exe and putting the renamed rom.zip PC10IMG.zip on the SDcard and HBOOT. Starts to load but also produces "ModelID incorrect"
Strangely enough my helpful HTC Tech pointed me back to this forum and suggested trying to root the phone and get an update loaded. He also suggested sticking with the G2 update for the s/n of the phone came back as a G2 not a Desire Z even though he said the IMEI was not attached to that s/n. Dang Chinese. Anyway I kept reading. Yes, reading the log file shows the WiFi drive failing to load so could be hardware or the 2.2 update had something wrong? My Bluetooth worked by the way. Ran into one post that suggested that he might not have had a SD card in the phone when the update hit and THAT caused an error in the update, I keep coming back to the strangeness of the phone, some cluge, 1.5GB, not 4GB of the US G2.
ANYWAY, after reading NOT to perminently root the G2 and hearing the HTC guy say the same, try and stick to the G2 flash for now not knowing what the board was exactly, I found the Visionary+ Temproot Method which sounded a good way to try and get to the current 2.3 from HTC. THe write up assumed you could get to Google Apps (I have no data plan) so how do I get apps to the phone. More searching.
Found and Installed CNET's Android Injector, SWEET, to push apps onto the phone. Works great
Found a Internet Download of ASTRO File Manager apk
Found the Internet Download for com.modaco.visionaryplus.r14.apk
Already had the G2RUU2012.exe from HTC (you need to run to the first screen, stop, go o your Windows TEMP directory, open the last folder made there adn the subfolder and find the rom.zip, copy and rename PC10IMG.zip)
Connected the phone through USB and turn on USB Storage
Copied com.modaco.visionaryplus.r14.apk to the SD card.
Copied the G2RUU2012 PC10IMG.zip to the SDcard (TMobile Android 2.3.4)
Now Turned off USB Storage.
Goto "Applications"
Check "Unknown Sources"
then select "Developement"
Check "USB Debugging"
Now you are good to go.
With Android Injector installed, double click on the ASTRO apk, opens Injector and go ahead and install it.
Go to the phone, start ASTRO, open the External SD Card, and run the Visionary apk
In Visionary check the Temproot on reboot, then press the Temproot Now
When it finished, I powered down the phone and restarted in HBOOT (hold Volume Down button and then press the Power button)
When HBoot screen came up, the G2 Flash ACTAULLY COMPLETED! All is working again and I am on the lasted Android version for the phone.
Oh, Forgot
:laughH, I forgot, I was doing this on a GOLDCARD created from my SD Card using SImple Goldcard. From what I had read it was required, and this program created a correct goldcard easily.
good day bro. i need your help my bluetooth and wifi are not working too on my htc desire z. can u assist by mailing [email protected]. we need to talk. i will be expecting your mail
Hello people,
Background info what I did before problem arose:
I wanted to root my Desire Z, so I figured out what to do:
- downgrade android 2.3.3 to 2.2 using http://forum.xda-developers.com/showthread.php?t=1178912 ; option 4a didn't work, bootloader didn't see PC10IMG.zip while it was on the SD card in root folder. Option 4b did work luckily.
- root desire Z via http://forum.xda-developers.com/wik...sion#Rooting_the_Vision_.28G2.2FDZ.29_and_DHD and made it to superCID, simlock off and S-OFF
So now I got a working Desire Z with android 2.2
Wish I stopped there...
I decided to try out android 4.2.1:
- I installed rom using http://genius-tips.com/update-htc-desire-z-to-android-4-2-1-jelly-bean-cm10-1-custom-rom/
It worked. I now have an Desire Z with android 4.2.1. But it was somewhat slowish so I decided I wanted my gingerbread back:
- I tried to install roms but somehow it didn't work, I kept my 4.2.1
- I followed the same steps I did to downgrade to 2.2 as described above, and it worked.
So I got a working Desire Z with android 2.2
- using HTC software update (settings -> about telephone -> software update) I download and install update 1
- download and install update 2
From here it gets interesting for this topic:
- download and install update 3, which is android 2.3; and during the install, while I still have my usb cable connected from laptop to telephone, my laptop battery runs out and update on telephone somehow fails (WTF, it is in charge only mode when it is installing right? The battery was full, or full enough, the telephone downloaded the update itself to SD-card or internal memory, so I assumed there was no connection.)
But now the Desire Z doesn't boot any more, it stays on the htc logo, without the 'quietly brilliant'.
- I tried via bootloader reset to factory defaults: vibrate, htc logo, image of telephone with green arrows above and loader below with image of SD-card on the right of loader. But loader doesn't progress and after some time telephone resets and stays at htc logo.
- I tried recovery via bootloader: vibrate, htc logo, and image of telephone with red exclamation mark and red triangle.
- no connection via sdk/adt.
I also tried to boot CyanogenMod 7.1 from SD-card using http://forum.xda-developers.com/showthread.php?t=1572924 , but same result as above.
What can I do to save my Desire Z, other than replacing motherboard ?!
Please help...
The update failed being it was in the process of writing some firmware when you lost power, this tends to mean a partial update and a brick. The pc10img.zip you tried to flash before was not to be in any folder, so not a folder called root, rather no folder at all.
This may also be your salvation, maybe the only way of fixing, more info here
http://forum.xda-developers.com/showthread.php?p=33917375
Sent from my HTC Vision using xda premium
Thanks, I will try it out this afternoon.
To clarify:
In order to downgrade to android 2.2 I used http://forum.xda-developers.com/showthread.php?t=1178912 in which is stated
I - 4a) Manual Downgrade
...
Desire Z: "PC10IMG.zip"
...
Place the zip file in the root of your sdcard.
Click to expand...
Click to collapse
What does this mean if I am not supposed to have this file on my SD-card ? [edit: Or did my previous post suggest I had a folder called 'root' on my SD-card in which I had the zip?]
Second thing to clarify:
When my telephone has battery AND it is connected to my laptop (charge only I assume) AND my telephone is updating firmware from the SD-card/internal memory of the telephone; why would the telephone lose power / fail installation at the moment my PC tries to shut itself off because of low battery. Or is there something wrong in my assumptions?
Yeah I misunderstood ya, I thought you had a folder named root, if you did don't,
I must have been reading too fast I also thought you were doing an ruu through the computer not an ota update which is what you were doing, if that's the case the power loss on computer shouldn't have mattered unless there is some weird deal that I don't know about when charging through PC.
Can you confirm what is written on bootloader screen, radio, SPL, etc?
Sent from my Nexus 7 using xda premium
Sure, I posted it on the topic you recommended me: http://forum.xda-developers.com/showpost.php?p=37613472 to continue there.
Conclusion:
Format SD card in FAT32 if it wasn't yet, then bootloader can read images again and flash ROMs. Then telephone is unbricked
Thanks.
I have got new htc d820u. Phone is not working correctly:
1 battery is very bad against my brother d820q.
2 some htc apps can not be installed like "HTC DOT VIEW"
3- I can not use dot view cases because it is not work on my phone
4 When I want to use OTG (plug any usb memory to phone), a dot view like page shows up and phone not work untill I unplug the usb
5- phone has slow graphic process on heavy game while my brothers d820q works fine with.
I guess my be the problem is by HTC installed rom, so I want to update it. About/system update shows network fails and no update availble for your phone
how can I update my phone.
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Htc chat support not helping at all. I just found my phone is made for china and not all apps work on it. which is weird bcz I live in IRAN. How can I get a china phone in IRAN?
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How can I upgrade my phone by computer?
current android: 4.4.4
htc sdk api level: 6.25
build number: 1.06.1405.5 cl389276 releases-keys
- better flash a RUU
go here & read http://forum.xda-developers.com/desire-820/general/solved-solution-software-update-option-t3269290
- Share you boot lodder snap to figure out the RUU for your phone