Watch got wet, now screen is off - Huawei Watch

I'm on holiday at the moment and the first day I went to the pool. My head never went under the water because don't like doing that so while the watch was on my wrist and in the water it's not been any different to when I've used the pool at home in the past without issue.
I didn't notice any issue at all after using the pool. Went out at night and came back to the hotel, took off the watch and put it on the table before going to bed.
In the morning, the watch screen was off and I couldn't turn it on. Though the battery had died so put it on charge. When I connect the charger I can feel it vibrate. I can hold the power button and feel it vibrate and if I keep holding to force a reboot it does long vibrates.
I've tried blindly navigating to the settings menu to try and power it off but I'm not sure if the touch is working.
Looking at the watch it does not look like any water has got in. I did not spend very long in the pool either before getting out and sitting on the lounger. I'd have thought the heat and humidity would have done the damage but I've no idea. Aside from the above I can't think of any reason for this so I can only assume it was the pool, really.
Does anyone have any suggestions I could try to bring this screen back on? The watch just looks like it's powered off.

So I called up the warranty line and explained to them what happened and I said it had got wet. I said if the problem is due to getting wet then let me know the cost and I'll decide whether to go ahead with the repair.
I got a delivery a few weeks later. brand new watch in box with manuals and new charger. Repair note said they found a fault and replaced it. I wonder if it was the heat that made it fault. Or Huawei are just being nice

Related

Phone freezes up when idle

If I leave my phone on and come back to in about an hour it becomes unresponsive. The screen is won't come on, usb won't work and the power button doesn't work as well, but the lights still flash. All I can do is take the battery out and turn it on again.
At first i thought the keypad must have been getting disabled after a certain amount of time for some reason, but since the usb the connection alos dies when it's idle it must be something else.
I've been having this problem for awhile now. It first it started every once and awhile, but now it's getting to the point that I have to reset it every hour or so.
I just upgraded my ROM to Kavana 080408, but I've had this problem running the T-mobile WM6 ROM as well, therefore I'm guessing it's a hardware issue?
Any thoughts, questions, or help is greatly appriciated!
call tmobile and ask them to send you a new phone... its hardware issues...
Thank you. Err.. the only thing I haven't mentioned (for lack of mistaking the problem) is that just 3 days ago I dropped my phone outside and it rained the next morning. When I recovered the phone it was soaked.. I let it dry out and it worked again.
I think the incedent had to have been irrelevant, because I have been having this problem for about 8 months regaurdless, just not as severe.
Would T-mobile be able to know it got wet at some point and not exchange it because they'd assume the problem was due to water damage?
Well if you look under the battery to the right where the sim card goes, there is a litmus paper that turns purple/pink when wet and its white originally. I would just remove the paper if it is purple/pink and try to cut and glue a white piece of paper the same size. And then I would call them and tell them.
Glue and fish strips?
Thanks, but hmm.. how exact should this be? I was thinking about going to the fish store and buying some test strips and using those. Then i was thinking about thinning out some glue and using that to stick it. Does this sound good? I'll post how it goes.
Dash Arrived then Died
I just got my dash about two weeks ago. Before I could start finding my way around, it began acting strangely. It would not respond and sometimes suddenly cut off on it's on. Then it got to the point where it would not turn on right away. I would have to play with it (battery and SIM removal) and then it might turn on. I thought I was using the power button incorrectly.
Finally, the dash would not turn on at all. Since it was new and insured I requested a replacement. T-Mobile insisted that I test it with a alternate battery (I had a charger stand + battery on order but it had not arrived yet.) Since it would still not turn on via USB or power adapter (no charging lights either) I was certain it was not the battery. After arguing with a T-Mobile Rep and Supervisor I finally decided to lie (er um exaggerate) and tell them I had tested an alternate battery.
Before the new phone arrived the charger and spare battery arrived. I tried both batteries in the new phone with no problems.
You may want to try and get a new phone but the T-Mo rep definitely asked me the color of the paper strip inside the battery housing. My rep told me that it would change color if the LCD was damaged or cracked but I checked another phone (Samsung T409 and Motorola V188) and based on the locations of the strips I would assume it's a water damage test strip.
You may also want to see it you can remove a strip from an older phone.
Good luck!

Problems with Tilt 2

Hey, last night my friends got into a bar fight and the bouncers came at me and one of them tried to kick me and he kicked my phone like 10 feet in the air and it hit the pavement. the phone came into 3 pieces upon impact. (the battery, cover, and the phone itself) It wouldn't turn on last night, but today I took it apart a bit to see if I could see any visible damage, when I put it back together the opening screen flashed for a second then it shuts off again. The screen does not have any damage either. What is most likely the problem that is wrong with my phone? and how should I go about getting it fixed or fixing it myself?
Well after I took the phone apart and put it back together, it turned on and is working as if nothing happened. This phone literally got shot up roughly 10 feet in the air and hit the pavement and has only a couple of scratches- none on the screen. has to be the best phone I ever had in a means of durability, but I am still wondering why it didn't work for 16 hours or so.. Any ideas?
Shock....
Might have been some components loosened (like the battery contacts, or other pieces of the chain that supply power) that somehow fell back into place after you took it apart/reassembled.
Past experience with electronics is that things don't magically fix themselves. Whatever went wrong will probably happen again, just a matter of time.

My evo is about to go through the wall

Short Version: Phone worked, Sat for a month, doesnt get past cyanogen screen goes into protect mode.
Okay i bought an evo that had the screen replaced on it. The guy obviously didnt know what he was doing. So I dropped it one day and the digizer ripped off.( the flex cable ripped, The digitizer wasnt stuck down) So a month later, i finally got around to buying a brand new housing for the entire thing. I took the mobo out and put it in the new housing. It worked for about 5 minutes then gets stuck in a boot loop. I had it happen once, before i got the new housing, It took me 5 minutes to get it to work again. The phone would shut off randomly sometimes.
It worked fine before the screen broke off no major problems would shut itself off every 2 or 3 days. The board has sat in a bag on my table for a month and now it wont work.
Now i cant even get the phone to stay on at all. The cyanogen screen shows up it loads and then shuts right off (i have recovery) I have tried different kernels,roms, and radios. The phone goes into protect mode now. Can I hit with a heat gun and reflow the cpu like a ps3 or xbox? Is there anyway i can remove all hardware failure protection?
ma777 said:
Short Version: Phone worked, Sat for a month, doesnt get past cyanogen screen goes into protect mode.
Okay i bought an evo that had the screen replaced on it. The guy obviously didnt know what he was doing. So I dropped it one day and the digizer ripped off.( the flex cable ripped, The digitizer wasnt stuck down) So a month later, i finally got around to buying a brand new housing for the entire thing. I took the mobo out and put it in the new housing. It worked for about 5 minutes then gets stuck in a boot loop. I had it happen once, before i got the new housing, It took me 5 minutes to get it to work again. The phone would shut off randomly sometimes.
It worked fine before the screen broke off no major problems would shut itself off every 2 or 3 days. The board has sat in a bag on my table for a month and now it wont work.
Now i cant even get the phone to stay on at all. The cyanogen screen shows up it loads and then shuts right off (i have recovery) I have tried different kernels,roms, and radios. The phone goes into protect mode now. Can I hit with a heat gun and reflow the cpu like a ps3 or xbox? Is there anyway i can remove all hardware failure protection?
Click to expand...
Click to collapse
You have any insurance? Depending on how your morals are you could try to make a warranty claim on it (although after todays announcement I might feel bad considering theyre trying to help us out). Otherwise I would try flashing an RUU and if that doesnt work take whatever means necessary, although Im not sure why your mobo would be damaged after a month, have you tried cleaning it and blowing on it to get all the dust out?
My recommendation is to make sure you stretch first, then when you do throw the phone through the wall, that you make sure it's a wall that's going to be easy to repair.
Reading your post it looks like you bought a phone that was practically guaranteed to have problems.
You bought the phone equivalent of a lemon, so expect the same amount of effort into keeping this thing alive as if you were to buy a car lemon.
short of running an ruu or smashing it and saying you 20lb sledge fell from 20 feet and landed on it lol
I've never looked into something that says "protect mode" for an EVO.
However, most electronic can do this if the thing is going to over-volt. If you think about car amplifiers, they do the same thing and go into protection mode which means that capacitor or something much more is bad.
I agree with the other guy and that you threw yourself into a bad deal from the start so it's as if you're going to be fixing something that's already inherited potential issues.
Have you considered that the replacement screen may be the culprit? Aside from the potential drop damage that could have broken something on the logic board, the another possibility is that the hardware you just installed could be defective and causing the EVO to do this protect mode.
In any event, the best solution would now be to work with a company to get a diagnosis of the problem. If you get a diagnosis only, you can buy your own parts and do it yourself if you're like a McGyver type-a-guy.
Find a credible cell phone repair shop and just get an diagnosis first.

Condensation Hard Freeze, Reboot on Home Screen.

Hello
I just purchased a GSM Galaxy Nexus From Google last monday. Got it on wednesday the first thing i did was put a screen Protector on it before booting the phone up.(ArmorSuit MilitaryShield) The phone work great on Thursday no issues what so ever. Then i Friday i went to the gym. Kept the thing in my pocket and wiped my hands before touching anything on the phone. (Waiting for otterbox to arrive)
I as soon as i get out i notice Condensation in the front camera. I soon as i received a text my phone hung up and reboot itself. After loading again to the home screen it hung up again as soon as text pop up again. I after 8 tries i final was frustrated. Took the SIM card out and swipe to the right with my finger to try to see if i could unlock it to the home screen.
I was finally able to get into the phone and turn on airplane mode before it hung up again. After i did that i Sut down phone and put the SIM card back in. Repeated the the same steps. As i turn airplane mode off the phone hung up again! (Seems everyone in the mother had to text me at that moment) I was able to make two phone call's before it lock up, but i couldn't hear them and they couldn't hear me. Called 611 then i was able to hear at&t computer but sound like the speaker was dieing. Then the phone lock up and reboot itself.
So i go into the boot loader. The phone was functioning perfected in the boot loader. Play with it for about 10mins. No hangs up. I found that weird. So i reboot the phone was able to get myself into the Factory reset. After that i did a hard factory reset.
So i call Google and they sent me over to Samsung. Samsung wants to do a replacement. I don't mind doing that i just don't like the fact they need a CC number just in case they have to Charge if the phone was abuseded which it wasn't. Baby the hell out of it. They asking me if the phone came into any touch with liquid. The the only thing i could think of was the solution the screen Protector Company sent. I didn't spray the solution directly on the phone but the direction told me to spray couple of sprays on the side of the SP that was going on the screen. (2 Sprays).
The Samsung rep told me the systoms don't sound like water damage. So after getting off the phone (About 1 hr) i notice the condensation was disappearing from the lens. So i took a quick blow dryer to it for about 30 secs. Turn the phone back on and everything been rock solid (Expect for wifi cutting in and out for some reason) for about 2 days.
So tomorrow Samsung fiance department will be calling me for my CC info. My question do you think i should send it in ? Do you think they will find water damage? Was this water damage ? Does the GSM galaxy nexus have Water Sticker ? I'm not able to find one. (Every where i googled no one had a direct answer)
I'm not trying to rip Samsung off i just don't want this to happen down the road again. If it was water damage ill just deal with it i guess.
I wonder if i don't open the new phone tey send me and just use my old 3gs in till i hear back from them... will i be able to send the Replacement phone back if it was water damage ? Just pay the shipping costs? First time dealing with something like this
What do you think i should do ?
Thank you for any input.
Sorry for the wall of text.
Just Notice i posted this in the wrong section My bad ill ask for mod to move it.
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
WiredPirate said:
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
Click to expand...
Click to collapse
Edited.
Looks like your good to me, I don't see any red.
WiredPirate said:
Looks like your good to me, I don't see any red.
Click to expand...
Click to collapse
Do you think Samsung will find anything ? Sorry for all the questions. The lens on the front camera was white. Is there stickers inside the phone where the CPU is
I heard there was like 3 water indicators in the phone.
That I couldn't tell you, I've never taken the phone apart so I would only be guessing. You might could find out by looking for a "tear down" of the phone, there should be several online if you do a Google search. Is the phone continuing to function well for you? Besides the wifi?
Yeah its been running great. Just got off the phone with Samsung. I think i just keep this phone. I don't want to pay for repair cost's. If the phone dies in month then i guess it was water damage. I hope there's no corrosion on PCB. I would love to take it apart but i don't want to void the warranty to check. Is there warranty Sticker in there ?
The wifi thing might be my fault. My laptop does that sometimes too. I'm just freaking out. I love the phone. I don't want it too die. Just ran a CPU stability test for about 15mins. No errors the battery was at 42c temp. Went ahead and sut the phone down. Going to wait 15 mins then turn it back on.

Rain killed my moto 360

Hi guys,
So, yesterday I got cought in a really bad rainstorm, I saw my watch turn it self on, thought the battery must be empty, but when i came home. It didn't seem to turn on. Although the white light of the dock is lighting up. I left in the dock when I slept, but I still see no sign of life..
But, i see some water behind the heart rate sensor. When I wear the watch a couple minutes, it's gone, when I put it on the charger, the water behind the sensor is back..
Has that anything to do with this?
How can I solve this?
Please help..
Deltastylez said:
Hi guys,
So, yesterday I got cought in a really bad rainstorm, I saw my watch turn it self on, thought the battery must be empty, but when i came home. It didn't seem to turn on. Although the white light of the dock is lighting up. I left in the dock when I slept, but I still see no sign of life..
But, i see some water behind the heart rate sensor. When I wear the watch a couple minutes, it's gone, when I put it on the charger, the water behind the sensor is back..
Has that anything to do with this?
How can I solve this?
Please help..
Click to expand...
Click to collapse
No offence, but the dumbest thing you could have done is probably trying to turn on and charge a wet device. Electronic can substan water, while it is turned (completely) off and the battery don't get wet. So what you SHOULD have done, was to wait.
Try to put it in a bunch of rice and let it be there overnight and if still not working, you need use your warranty and get it repaired. After All, it should should be to substan rain.
I have showered with my watch and never had an issue
Talked to one of the support people,
and they said its not covered.
Gues im stuck with a useless moto 360 now ..
If the back of the watch was cracked due to the band you may argue that's was caused it and get it repaired under warranty. I don't see any other reason for it to break from some rain.
I would talk to someone else in support as the watch is listed as IP67 Water Resistant. Here is a link of what the IP67 means it should be able to handle.
http://aceeca.com/handhelds/ip67
I had my watch behave like this once and it wasn't anything ot do with water, it just got into a weird state. I left it on the charger for a day, took it off the charger and it woulnd't turn on. Put it back on for another day thinking the thing just up and died, but the next day it turned on just fine.
Obviously the water thing throws a BIG wrench in the works of how this compares to your situation, but... give it a day before panicking I guess is my advice.
It's supposed to be waterproof to IP67. That includes rain, in fact it should stand submersion in 1metre of water. I'd send it back
If they say it's not covered point this fact out to them and threaten them with the small claims court for selling goods not fit for purpose and being faulty, in not being up to the standards that they state.

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