Rain killed my moto 360 - Moto 360

Hi guys,
So, yesterday I got cought in a really bad rainstorm, I saw my watch turn it self on, thought the battery must be empty, but when i came home. It didn't seem to turn on. Although the white light of the dock is lighting up. I left in the dock when I slept, but I still see no sign of life..
But, i see some water behind the heart rate sensor. When I wear the watch a couple minutes, it's gone, when I put it on the charger, the water behind the sensor is back..
Has that anything to do with this?
How can I solve this?
Please help..

Deltastylez said:
Hi guys,
So, yesterday I got cought in a really bad rainstorm, I saw my watch turn it self on, thought the battery must be empty, but when i came home. It didn't seem to turn on. Although the white light of the dock is lighting up. I left in the dock when I slept, but I still see no sign of life..
But, i see some water behind the heart rate sensor. When I wear the watch a couple minutes, it's gone, when I put it on the charger, the water behind the sensor is back..
Has that anything to do with this?
How can I solve this?
Please help..
Click to expand...
Click to collapse
No offence, but the dumbest thing you could have done is probably trying to turn on and charge a wet device. Electronic can substan water, while it is turned (completely) off and the battery don't get wet. So what you SHOULD have done, was to wait.
Try to put it in a bunch of rice and let it be there overnight and if still not working, you need use your warranty and get it repaired. After All, it should should be to substan rain.

I have showered with my watch and never had an issue

Talked to one of the support people,
and they said its not covered.
Gues im stuck with a useless moto 360 now ..

If the back of the watch was cracked due to the band you may argue that's was caused it and get it repaired under warranty. I don't see any other reason for it to break from some rain.

I would talk to someone else in support as the watch is listed as IP67 Water Resistant. Here is a link of what the IP67 means it should be able to handle.
http://aceeca.com/handhelds/ip67

I had my watch behave like this once and it wasn't anything ot do with water, it just got into a weird state. I left it on the charger for a day, took it off the charger and it woulnd't turn on. Put it back on for another day thinking the thing just up and died, but the next day it turned on just fine.
Obviously the water thing throws a BIG wrench in the works of how this compares to your situation, but... give it a day before panicking I guess is my advice.

It's supposed to be waterproof to IP67. That includes rain, in fact it should stand submersion in 1metre of water. I'd send it back
If they say it's not covered point this fact out to them and threaten them with the small claims court for selling goods not fit for purpose and being faulty, in not being up to the standards that they state.

Related

Dropped in water

Yes, i know, stupid move.
Got it out right away and dried it up with paper.
When i try to turn it on it gets past the T-mobile white screen to the green windows mobile one and then the screen shuts down but the keyboard is still light-up.
Does anyone know what i should do in this case? This happened 5 minutes ago and it's still drying up. Anyone have any tips?
What are the chances that it's bricked? Should i be looking for a new cell?
Take out the batter asap and leave it out for around 3 days. Next, put the phone in some sunlight or some rice to dry the water out. After that you can try putting the battery back in and hope it's back alive.
cool thanks. I guess it was a bad idea of me taking the battery in and out and turning it on and off to see if it's still working.
I got it under my lamp right now which emits a reasonable amount of heat.
I'll leave it here and hope for the best.
Ok well i had it dry up in a bowl of rice with the lamp over it.
Everything seems to be working fine... except,
it shows as if the cellphone is plugged in and charging when it's not.
Battery went from 89% to 100% with the cell just sitting on my table...
Anyone has any hypothesis on how that might have happened?
noooooop said:
Ok well i had it dry up in a bowl of rice with the lamp over it.
Everything seems to be working fine... except,
it shows as if the cellphone is plugged in and charging when it's not.
Battery went from 89% to 100% with the cell just sitting on my table...
Anyone has any hypothesis on how that might have happened?
Click to expand...
Click to collapse
Well electricity and water are never a good mix, i droped my first pay and go "Nokia Ringo" down a toilet "not my toilet even worse" and dried it, it was under guarantee so just phoned up Nokia didn't tell them what i had done just stated it wasn't working, sent it away and got a replacement.
I have to say I think you should have been a little more patient. I know its hard but this has happened to me twice, once with a Magician and once with an iPaq. The first time I panicked and turned the device back on to see if it was working. It spluttered to life and then died - never to work again. The second time I removed the battery, left the case open, etc for two full days and when it came back on everything was fine.
I know its so hard to leave your device off when you are panicking. But if this only happened last night you should really consider giving it at least another 24 hours. Even though it may appear to be dry now there is obviously still some small problem with power discharge - and if that problem is due to even a tiny bit of moisture near the battery it could rapidly turn from a minor glitch into a full scale breakdown.
Actually the fact I am so damn clumsy probably explains why my first post to this forum concerned backing up my phone! LOL
I hope it all works out for you.
GS
I know i should i have been more patient but it's just so hard...
I got a replacement for now tho, so it'll stay in there for at least another day.
Thanks for the advice guys.

"Moister Damage" On The Tilt 2??

So, today I was getting in the car right. My phone was battery back-less because I broke the old one and was waiting for a new. I live in south florida, and it's spring-time. The morning was a bit humid but I thought nothing of it. I turn my phone on and try to listen to some music right, but it wont let me open WM player. So I go and open something else and try to exit out. The X button won't work but the touchscreen does... weird. I then try to restart the phone. I keep holding the power button but no luck! So I'm worried and go to pull the battery out but to my surprise see a little condensation on the back of the phone. I pull the battery out and when it goes off I see CONDENSATION ON A RIGHT STRIP ON THE SCREEN. I go to turn it back on and try to do the same stuff. No buttons work, the X button and lock softkeys do not work, no hardware buttons do what their supposed to but they light up, turn the backlight on and everything!!!! I can't even do input with the touchscreen keyboard even though the screen works. Some programs I can and can't open. The phone was on for a MAXIMUM of 5-7 minutes, if that! I'm very surprised because It worked last night what leaves me to believe "Moister damage". Am I correct or is it a software problem. I cant hard reset because no way to type input. Haven't tried the sequence or mymobiler yet.... can someone tell me if the culprate to the death of my phone is moisture damage? I'm really angry now......
froggylover1345 said:
...... can someone tell me if the culprate to the death of my phone is moisture damage? I'm really angry now......
Click to expand...
Click to collapse
seems like sort of thing that could happen if moisture entered into your phone as that could cause electric shocks and considering the inner hardware and electrical components are very delicate even the slightest exposure to water vapors or moisture is a enough to damage them especially considering your scenario where you had no battery (and i am assuming you didn't have back cover either or you did?) but regardless as far as my understanding is this behavior seems in line with what you are thinking.
So no way to fix it.... I'm now phoneless. I'm so mad at myself right now....
I live in SWFL and unless you dropped the thing in a puddle I cant imagine the humidty down here doing that to your phone. Did you drop the thing in a puddle? The back cover is by no means air tight so I dont think NOT having a back cover did that too your phone.
Turn the phone on and plug it into your charger and see how long it stays on. There's a trick discussed here that talks about wrapping the phone up in paper towels and then putting it in a bowl of rice for 24 hours. That should suck any moisture you have in your phone out. Just do a search in the forum for "rice" or something.. I dont know.
Good Luck Though!!!
This is the thread you want to read http://forum.xda-developers.com/showthread.php?t=669472
i wouldn't think humidity would cause that much damage.
have you installed any recent app(s) that you might suspect causing these issues?
I thought the SAME THING. That's why I thought nothing of it! I just did a hard reset on it the night before so no apps installed. I did go on Android but, I do that about 1-2 times a week. Only reason I think it's moisture is because of the "white smoke" I saw thinking it was condensation. It wasn't really taken care of for a few hours because I was in disney. When I got to the hotel I put it in paper towels. The touchscreen works, and I can open apps on the menu but not use them. Wont let input through. No hardkeys work either. I'm gonna try a hard reset.
I WAS WRONG! I just did a hard reset, and it fixed the problem! Had to do it the button sequence way but it worked! The last thing I did on it, the night before was go on Android. Everything functioned well their and had no problems. What I'm guessing is I got a bad boot or something that stopped some drivers from working. I figured this out by trying to download mymobiler on the phone so I could do a hard reset and it wouldn't let me open it because it wasn't signed with a trusted certificate. Whew.... this is A HUGE RELIEF.
ight just wanna ask everyone since the topic is mainly on "Moisture damage" i have a habit of using my phone as a shower radio...no i dont put it in the shower, i leave it on the sink farthest away from the shower stall, my question is....will this do any damage to my phone because of the moisture and heat!? because this is the 2nd time ive done it and i dont wanna continue until i get a word of approval from you guys
XERO_Racer said:
ight just wanna ask everyone since the topic is mainly on "Moisture damage" i have a habit of using my phone as a shower radio...no i dont put it in the shower, i leave it on the sink farthest away from the shower stall, my question is....will this do any damage to my phone because of the moisture and heat!? because this is the 2nd time ive done it and i dont wanna continue until i get a word of approval from you guys
Click to expand...
Click to collapse
I wouldnt think it would damnage the phone. Unless you actually submerge the unit or dump water on it it should be able to withstand the humidity. It's not like its in the moisture for hours and hours just a few minutes while you shower. Keep your fan running while you shower and that should help even more; although the fan should be on while you shower anyway AND for at least 5 minutes after you shower (little known fact) to protect the drywall and structure of the bathroom.
Humid place
Where I live some times in summer we have 98% of ambient humidity!
So it´s almost impossible to have anything dry here
froggylover1345 said:
So, today I was getting in the car right. My phone was battery back-less because I broke the old one and was waiting for a new. I live in south florida, and it's spring-time. The morning was a bit humid but I thought nothing of it. I turn my phone on and try to listen to some music right, but it wont let me open WM player. So I go and open something else and try to exit out. The X button won't work but the touchscreen does... weird. I then try to restart the phone. I keep holding the power button but no luck! So I'm worried and go to pull the battery out but to my surprise see a little condensation on the back of the phone. I pull the battery out and when it goes off I see CONDENSATION ON A RIGHT STRIP ON THE SCREEN. I go to turn it back on and try to do the same stuff. No buttons work, the X button and lock softkeys do not work, no hardware buttons do what their supposed to but they light up, turn the backlight on and everything!!!! I can't even do input with the touchscreen keyboard even though the screen works. Some programs I can and can't open. The phone was on for a MAXIMUM of 5-7 minutes, if that! I'm very surprised because It worked last night what leaves me to believe "Moister damage". Am I correct or is it a software problem. I cant hard reset because no way to type input. Haven't tried the sequence or mymobiler yet.... can someone tell me if the culprate to the death of my phone is moisture damage? I'm really angry now......
Click to expand...
Click to collapse
Just let it do some thorough drying out. I had an old Kaiser i dropped completely in the toilet at work..lmfao You know i was pissed but..after some thorough drying and TLC, it just started wrking again like nothing ever happened. I let my father have the Tilt cuz i had already had a replacement one sent to me. Just told them i lost it. cuz u say water, they like warranty voided..lol Still wrks to this day, its his new toy till he get that new EVO 4g for sprint. he got the tilt to work with a prepaid sim card. im like dayumm..he showing something new..lol
demandarin said:
. I had an old Kaiser i dropped completely in the toilet at work..lmfao You know i was pissed
Click to expand...
Click to collapse
No pun intended right?

Condensation Hard Freeze, Reboot on Home Screen.

Hello
I just purchased a GSM Galaxy Nexus From Google last monday. Got it on wednesday the first thing i did was put a screen Protector on it before booting the phone up.(ArmorSuit MilitaryShield) The phone work great on Thursday no issues what so ever. Then i Friday i went to the gym. Kept the thing in my pocket and wiped my hands before touching anything on the phone. (Waiting for otterbox to arrive)
I as soon as i get out i notice Condensation in the front camera. I soon as i received a text my phone hung up and reboot itself. After loading again to the home screen it hung up again as soon as text pop up again. I after 8 tries i final was frustrated. Took the SIM card out and swipe to the right with my finger to try to see if i could unlock it to the home screen.
I was finally able to get into the phone and turn on airplane mode before it hung up again. After i did that i Sut down phone and put the SIM card back in. Repeated the the same steps. As i turn airplane mode off the phone hung up again! (Seems everyone in the mother had to text me at that moment) I was able to make two phone call's before it lock up, but i couldn't hear them and they couldn't hear me. Called 611 then i was able to hear at&t computer but sound like the speaker was dieing. Then the phone lock up and reboot itself.
So i go into the boot loader. The phone was functioning perfected in the boot loader. Play with it for about 10mins. No hangs up. I found that weird. So i reboot the phone was able to get myself into the Factory reset. After that i did a hard factory reset.
So i call Google and they sent me over to Samsung. Samsung wants to do a replacement. I don't mind doing that i just don't like the fact they need a CC number just in case they have to Charge if the phone was abuseded which it wasn't. Baby the hell out of it. They asking me if the phone came into any touch with liquid. The the only thing i could think of was the solution the screen Protector Company sent. I didn't spray the solution directly on the phone but the direction told me to spray couple of sprays on the side of the SP that was going on the screen. (2 Sprays).
The Samsung rep told me the systoms don't sound like water damage. So after getting off the phone (About 1 hr) i notice the condensation was disappearing from the lens. So i took a quick blow dryer to it for about 30 secs. Turn the phone back on and everything been rock solid (Expect for wifi cutting in and out for some reason) for about 2 days.
So tomorrow Samsung fiance department will be calling me for my CC info. My question do you think i should send it in ? Do you think they will find water damage? Was this water damage ? Does the GSM galaxy nexus have Water Sticker ? I'm not able to find one. (Every where i googled no one had a direct answer)
I'm not trying to rip Samsung off i just don't want this to happen down the road again. If it was water damage ill just deal with it i guess.
I wonder if i don't open the new phone tey send me and just use my old 3gs in till i hear back from them... will i be able to send the Replacement phone back if it was water damage ? Just pay the shipping costs? First time dealing with something like this
What do you think i should do ?
Thank you for any input.
Sorry for the wall of text.
Just Notice i posted this in the wrong section My bad ill ask for mod to move it.
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
WiredPirate said:
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
Click to expand...
Click to collapse
Edited.
Looks like your good to me, I don't see any red.
WiredPirate said:
Looks like your good to me, I don't see any red.
Click to expand...
Click to collapse
Do you think Samsung will find anything ? Sorry for all the questions. The lens on the front camera was white. Is there stickers inside the phone where the CPU is
I heard there was like 3 water indicators in the phone.
That I couldn't tell you, I've never taken the phone apart so I would only be guessing. You might could find out by looking for a "tear down" of the phone, there should be several online if you do a Google search. Is the phone continuing to function well for you? Besides the wifi?
Yeah its been running great. Just got off the phone with Samsung. I think i just keep this phone. I don't want to pay for repair cost's. If the phone dies in month then i guess it was water damage. I hope there's no corrosion on PCB. I would love to take it apart but i don't want to void the warranty to check. Is there warranty Sticker in there ?
The wifi thing might be my fault. My laptop does that sometimes too. I'm just freaking out. I love the phone. I don't want it too die. Just ran a CPU stability test for about 15mins. No errors the battery was at 42c temp. Went ahead and sut the phone down. Going to wait 15 mins then turn it back on.

[Q] Dropped My Galaxy S4 in Water. What next?

First off, I'd like to apologize for my first post to the forums being a stupid situation such as this one, but you know, it's noob friendly :laugh: Secondly, I'm in a pretty bad spot right now. Of course me being the idiot I am took my phone to the bathroom with me, I went to grab my shorts and little did I know, I left my phone sitting on them. When I pulled the shorts out the phone fell straight into the toilet (guess you could say my situation is pretty "crappy"). It was in the water for no longer than 10 seconds and I removed the battery and SIM card from the phone in no longer than a minute. The phone was not completely submerged, but it did fall top first. After my phone had been in the rice for an hour, my curiosity got the best of me. I wanted to see what would happen if I put the battery back in my device. When I tried to, I head a sizzling noise. Does this mean my phone or battery is "fried?" The red LED was still on the front of my phone so I'm led to believe that the phone is still working, but I'm not sure. Any tips will help. Thanks in advance!
You probably blew it up by putting the battery in.
You may get lucky if you dismantle the entire phone and let it sit in front of a small fan OVERNIGHT to dry properly.
Reassemble in the morning, good luck.
Pp.
PanchoPlanet said:
You probably blew it up by putting the battery in.
You may get lucky if you dismantle the entire phone and let it sit in front of a small fan OVERNIGHT to dry properly.
Reassemble in the morning, good luck.
Pp.
Click to expand...
Click to collapse
I was fearing that PanchoPlanet, I did what you said and just left it in the rice over night. This morning I went to put the battery back in and I no longer heard the sizzling noise, but the device would not power on. The LED on the front would alternate between purple, red, and blue. Not sure if this means anything.
Rice is not the best medium for total dehumidification, having all components out in stream of air is the only way to get rid of moisture.
This is coming from experience, salvaged my wife's phone and my nephews phone this way (Samsung S2 and S4). I may be worth giving it another try. Also make sure battery has a full charge, check it with a test meter.
Pp.
The battery in the phones today are internally fused, so if there is a heavy current demand above the fusing level, the fuse will open and the battery is then worthless. You might have had that happen and if you can, try having a friend or your carrier's store put the battery in a known working device and see if it powers that device up. You might have to get a new battery if it won't, however it does not mean that it was the only failure..... I'd dry the heck out of the phone and only then insert it into the phone. I used to dry devices that water entered like phones, watches, etc by leaving the device over a small wattage lamp, or have the device lifted a little above the bulb so that it won't melt anything and did that for a couple of days before trying to check if the device still worked. (I'm an elex tech) Good Luck! and hope that the electronic gods smile upon you!
Aloha!
I concur with bobolinko.
Pp.
UPDATE
Hey PanchoPlanet, bobolinko., thanks for the recommendations, I left the phone in rice and this morning I plugged it in to give it a last ditch effort, it powered on and is currently charging. I tried to boot it and it stayed on the "Samsung Galaxy S4" so I'm guessing that that has something to do with the battery. Regardless, I'm glad that the device powered on.

Watch got wet, now screen is off

I'm on holiday at the moment and the first day I went to the pool. My head never went under the water because don't like doing that so while the watch was on my wrist and in the water it's not been any different to when I've used the pool at home in the past without issue.
I didn't notice any issue at all after using the pool. Went out at night and came back to the hotel, took off the watch and put it on the table before going to bed.
In the morning, the watch screen was off and I couldn't turn it on. Though the battery had died so put it on charge. When I connect the charger I can feel it vibrate. I can hold the power button and feel it vibrate and if I keep holding to force a reboot it does long vibrates.
I've tried blindly navigating to the settings menu to try and power it off but I'm not sure if the touch is working.
Looking at the watch it does not look like any water has got in. I did not spend very long in the pool either before getting out and sitting on the lounger. I'd have thought the heat and humidity would have done the damage but I've no idea. Aside from the above I can't think of any reason for this so I can only assume it was the pool, really.
Does anyone have any suggestions I could try to bring this screen back on? The watch just looks like it's powered off.
So I called up the warranty line and explained to them what happened and I said it had got wet. I said if the problem is due to getting wet then let me know the cost and I'll decide whether to go ahead with the repair.
I got a delivery a few weeks later. brand new watch in box with manuals and new charger. Repair note said they found a fault and replaced it. I wonder if it was the heat that made it fault. Or Huawei are just being nice

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