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I've had nothing but bad experiences with every HTC phone i've ever had. From the Touch Pro, to the TP2, to the incredible.
I sent my old INC in and got a new one because it would boot loop for no apparant reason, the only thing i could think of is the 2150maH battery but tried with the stock battery and same thing.
So the first replacement phone i never received because somehow fedex got the shipping address fine, except the wrong city and zip code and they said verizon would have to call and have it changed, which they did, but it never got delivered and returned to sender. so they sent me a 2nd replacement. I got that one. Activated it yesterday morning, and not 4 hours into it, its boot looping again. I've had to factory reset 3 times and activate it twice (not counting the initial activation)
ugh
User error? Ive had all 3, the dinc is the best overall. did you root it and install custom roms?
Refurb?
Was the replacement (or original) DInc refurbished? I've heard nothing good about refurbs.
Are you using an SD card from another device in the DInc? An old SD card?
Is the SD card full or nearly so?
Rooting w/ UnrEVOked?
The 2 DInc's in our family have none of the issues you listed, we have one each of the AMOLED and SLCD. Both have been extensively modified - ROMs, kernels, PRL's, etc etc. Both run the 2150 battery from VZW. Is your 2150 from elsewhere?
Subjective Opinion:
FWIW, the DX is severely limited in what can be modified since it's not fully rooted. Compared to the DInc, essentially all you can really do on the DX is theme variants of the stock ROM. Then there is the small, and seemingly dis-interested group of devs. There just aren't as many devs because there is so little you can actually truly develop for the device.
IDK anything about the Samsung, but a quick look @ the Fascinate forum here on XDA..... the number of ROMs or mods isn't anywhere near what there are for the DInc.
To be fair, the DInc community has the benefit of time and has a strong bench of interested developers, but browsing the Fascinate forum doesn't look so interesting as the DInc forum.
So, it really depends on what you want to do w/ your device - if you want to be able to modify it six ways from Sunday, it's the DInc, no question.
DX, not so much.
Fascinate - meh.
that's my $0.02
I had both the TP1 & TP2, used mightymike (from ppcgeeks) roms on both of them and the phones were amazing. The Inc is the best phone I have ever owned. I too am going to have to go with user error.
Are you stock or rooted? If you are rooted what have you installed? What kernel are you using? What type of screen is the refurb?
If you don't care to try and fix it, and you must have a different phone now, I would go with the Samsung. The DX is horrible, screen looks like crap, not fully rooted, etc... The Samsung is a bit better, but I don't think it is anywhere near as good as the Inc.
Verizon has a batch of crap Incs that they got back in as warranty phones and instead of actually fixing the problem (bootloop) they factory reset the damn things and set them back out broken. Its just a big cycle, it took me 3 Incs in a week to get one that actually worked. They offered the X and honestly I probably would've taken that over the Fascinate, neither phone has the developer support that the Inc has, and at least the X will be supported by the manufacture.
Wait a couple weeks and get the Thunderbolt. Just don't mess up your phone again and you won't have to bug Verizon for a replacement.
Agreed
I am on DINC 3 myself. The 'bad batch' would be the first batch of DINC's as they shipped with a faulty hardware radio. They would struggle so hard to get a signal, that the phone would superheat, and bootloop. That happened to my DINC 1.
DINC 2 shipped to me with an already blown speaker (I guess running 30 seconds of electronic diagnostics before shipping out a returned phone, doesn't test for that).
I have had DINC 3 since August, and while I think I may have a small power issue, it is fine.
I would not get the X. My wife has the Droid 2 and I just can't stand MotoBlur. Combine that with the relative difficulty of getting a custom ROM on the 2/X (you have to use a few market solutions to force one on), and you may as well pass on Motorola products.
I'll just tell you that I've had nothing but problems with my Droid 1 and 2. I went through 7 (I lost count) before they sent me the Droid 2. I had two replacements for the Droid 2 before they sent me the Incredible. My 3rd incredible is on the way tomorrow. In general I've had terrible luck with refurbs. The quality control is non existent. But if I had to give you advise on the X over the Samsung I would go with Samsung. Knowing how many problems I've had with Motorola phones I'd hesitate to ever own one again.
I got a refurb in November. AMOLED and works perfectly. My fault I needed to get it replaced, too.
Jes7er said:
I got a refurb in November. AMOLED and works perfectly. My fault I needed to get it replaced, too.
Click to expand...
Click to collapse
I hope I have your luck then. I don't care about the whole AMOLED vs LED deal. I just want a freakin phone that works correctly.
At first the fascinate was an okay phone and slow on developement and me being use to my d1 development amount got frustrated by the lack of it. Now however, I have to say with froyo being here and other ROMs at around 80% done with more on their way I'm beginning to love this phone like I should have in the first place. You honestly can't beat the internals on this phone right now with anything on the market and I highly recommended it over the DX due to the locked bootloader (and let's not even get into the screen/camera differences)
As always remember that any kind of post on here (including mine) is subject to bias and you should really just get the one that suits your needs best if you really want to even leave the dinc. Just my 2cents.
Sent from my SCH-I500 using XDA App
if you constantly like to flash things, i would not recommend either, but just stick with the incredible and wait for something else.
I would wait as well. I've not had a lot of confidence in moto phones since my pos Moto Q (which I stall have and works if anyone wants to buy that junk lol). I've also seen the fascinate from a coworker, and while the screen looks nice, the rest doesn't seem to impress me.
Get yourself a free flip, cancel the data plan and wait a month or 3, take the money you saved from no data plan and get some newer nicer phone than all the rest of us on aa 1 year contract. Or get another Dinc, find someone on CL or something that wants to trade you for a samsung and a couple of bucks and swap or something.
A buddy of mine hates his Droid x. Don't know anything about the others
Sent from my ADR6300 using XDA App
Don't get either.
X sucks
Fascinate sucks and buggy and not well supported. Get the thunderbolt or wait for the LG or MOTO dual core phones. There might even be a dInc 2 coming soon.
trillonometry said:
User error? Ive had all 3, the dinc is the best overall. did you root it and install custom roms?
Click to expand...
Click to collapse
The first one I did, but it happened while stock as well as rooted, with any kernel/rom combination i tried.
the refurb i got was jewed out of the box. I highly doubt its user error as I didnt even do anything outside of activate it and add my google account before it started
smtom said:
Was the replacement (or original) DInc refurbished? I've heard nothing good about refurbs.
Are you using an SD card from another device in the DInc? An old SD card?
Is the SD card full or nearly so?
Click to expand...
Click to collapse
Yes, it was a refurb. thats all they will give me.
I've tried a number of SD's and even bought a brand new one. no change
g00s3y said:
I had both the TP1 & TP2, used mightymike (from ppcgeeks) roms on both of them and the phones were amazing. The Inc is the best phone I have ever owned. I too am going to have to go with user error.
Are you stock or rooted? If you are rooted what have you installed? What kernel are you using? What type of screen is the refurb?
If you don't care to try and fix it, and you must have a different phone now, I would go with the Samsung. The DX is horrible, screen looks like crap, not fully rooted, etc... The Samsung is a bit better, but I don't think it is anywhere near as good as the Inc.
Click to expand...
Click to collapse
See above, but there is absolutely zero way this is a user error and so many people are having problems. there is literally a 20 page topic on the VZW forums of people having this issue who are on their 7th and 8th dINCs
jdmba said:
I am on DINC 3 myself. The 'bad batch' would be the first batch of DINC's as they shipped with a faulty hardware radio. They would struggle so hard to get a signal, that the phone would superheat, and bootloop. That happened to my DINC 1.
DINC 2 shipped to me with an already blown speaker (I guess running 30 seconds of electronic diagnostics before shipping out a returned phone, doesn't test for that).
I have had DINC 3 since August, and while I think I may have a small power issue, it is fine.
I would not get the X. My wife has the Droid 2 and I just can't stand MotoBlur. Combine that with the relative difficulty of getting a custom ROM on the 2/X (you have to use a few market solutions to force one on), and you may as well pass on Motorola products.
Click to expand...
Click to collapse
Yea mine was pre-ordered so it would definitely have been from the first batch
bomber889 said:
if you constantly like to flash things, i would not recommend either, but just stick with the incredible and wait for something else.
Click to expand...
Click to collapse
this phone is literally unusable. hopefully number 3 (4 actually, though i never received 2 to know if it would work) will be better.
xmilkmanx said:
The first one I did, but it happened while stock as well as rooted, with any kernel/rom combination i tried.
the refurb i got was jewed out of the box. I highly doubt its user error as I didnt even do anything outside of activate it and add my google account before it started
Yes, it was a refurb. thats all they will give me.
I've tried a number of SD's and even bought a brand new one. no change
See above, but there is absolutely zero way this is a user error and so many people are having problems. there is literally a 20 page topic on the VZW forums of people having this issue who are on their 7th and 8th dINCs
Yea mine was pre-ordered so it would definitely have been from the first batch
this phone is literally unusable. hopefully number 3 (4 actually, though i never received 2 to know if it would work) will be better.
Click to expand...
Click to collapse
Good luck man, I know how your feeling.
the refurb i got was jewed out of the box.
Wtf does that mean?
hexon said:
I'll just tell you that I've had nothing but problems with my Droid 1 and 2. I went through 7 (I lost count) before they sent me the Droid 2. I had two replacements for the Droid 2 before they sent me the Incredible. My 3rd incredible is on the way tomorrow. In general I've had terrible luck with refurbs. The quality control is non existent. But if I had to give you advise on the X over the Samsung I would go with Samsung. Knowing how many problems I've had with Motorola phones I'd hesitate to ever own one again.
Click to expand...
Click to collapse
Hmmm what's the common denominator here? 12 phones total over 3 models?
midnight assassin said:
the refurb i got was jewed out of the box.
Should watch what you say a little closer. No offense, I'm not anyone's dad, but that's crossing the line.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
(Mods not sure if this should be in Q&A or in general but the title is in form of a question so i thought here. Move it if you like...)
Theres a sticky for a reason but many for some reason dont like to use it also there is a search bar but it seems invisible to some...
Two question that keep coming up alot are a GOOD GB rom and battery life i know im just adding to it but just had to :
If your looking for a Good custom GB EL29 rom that has good Gps, battery life etc..
the two that everyone recommend are
Calks EL 29 GB rom which has many features which include hacked 3g, 4g hotspot hacked.
http://forum.xda-developers.com/showthread.php?t=1332837
The other one is
Phantoms Blazer 4.1 GB Rom
(currently looking for active download location will post as soon as i find it . if anyone has it or knows a good download link please post it.)
battery life issues?
My battery life is starting to last less and less?
My phone says 90% battery life and then suddenly it shuts down without showing the animation?
My phone says battery life 80% and then shuts off and after i restart it , it will say 20%
Many of these problems are cause by a bad battery. many of us have had this phone for a lil bit over a year and the battery starts to go out.
especially with all the flashing we do..
Solution?: take your battery out of the phone and place it on top of a desk or counter and see if it lies flat. If it doesnt and it looks kind of bulgy its because its done. You need a new battery .
FYI: First... anything... I've heard from Sprint on this:
http://community.sprint.com/baw/message/509234#509234
HalcyonCmdr123 (Sprint Care) said:
Initial findings from the Reverse Logistics team (i.e. where stores send things back to when issues arise) are inconclusive. Samsung and Sprint are currently investigating batteries and devices that stores have sent back for the cause of the issues. I don't have any sort of ETA.
Many of the phones with swollen batteris that I have personally seen also have had other signs of abuse however, this includes things like humidity and heat/cold exposure, drops, cracks, etc. that could cause issues and result in potentially variable voltage from the battery or through the circuitry on the phone.
Click to expand...
Click to collapse
garwynn said:
FYI: First... anything... I've heard from Sprint on this:
http://community.sprint.com/baw/message/509234#509234
Click to expand...
Click to collapse
I didnt state that that is the only reason for a bad battery. It is one of the main reasons though. Thats the problem im having right now i already ordered a new battery. I flash a new rom on a constant basis even if the one im currently using is a DD. Ive walked in to many sprint corporate repair centers and when you tell them the issue you are having the first thing they do is pull out the battery. Samsung has 18month warranty on the battery but sprint wont replace it. They want you to contact samsung directly.
Ma$etas said:
Many of these problems are cause by a bad battery. many of us have had this phone for a lil bit over a year and the battery starts to go out.
especially with all the flashing we do..
.
Click to expand...
Click to collapse
garwynn said:
P.S.
I don't think you can tell us anything about the highly rumored 2-step OTA that's going to get us to JB, huh?
Word is an announcement is expected this week and something to be pushed as early as Monday.
Click to expand...
Click to collapse
Keep us updated on the response ..
Ma$etas said:
I didnt state that that is the only reason for a bad battery. It is one of the main reasons though. Thats the problem im having right now i already ordered a new battery. I flash a new rom on a constant basis even if the one im currently using is a DD. Ive walked in to many sprint corporate repair centers and when you tell them the issue you are having the first thing they do is pull out the battery. Samsung has 18month warranty on the battery but sprint wont replace it. They want you to contact samsung directly.
Keep us updated on the response ..
Click to expand...
Click to collapse
Sorry if you thought my post on Sprint was bringing up you specifically... it was actually a more generic observation based on the many threads that have popped up over the past few months. Instead of making a new thread just for that response I figured yours may be the best to drop that info on. No need to clog up the forums more
garwynn said:
Sorry if you thought my post on Sprint was bringing up you specifically... it was actually a more generic observation based on the many threads that have popped up over the past few months. Instead of making a new thread just for that response I figured yours may be the best to drop that info on. No need to clog up the forums more
Click to expand...
Click to collapse
OK got it . we :good:
The last phone I had was a Galaxy S2 and rooting and installing a new ROM was quite simple. They even had directions+tools to revert back to stock... What's the deal now?
What is dm-verity and how do I figure out if the ROM I want to install has it.. disabled? enabled?
I have no more warranty so I'm not worried about triggering knox.
This latest update has basically fried my battery... the battery discharges in about 3-4 hours using youtube red with airplane mode enabled, and the battery is also quite warm (at least 100 degrees F!)
I just want to be able to disable/enable services I want.
I'm on SM-G925T on 6.0.1/G925TUVS4EPH2, specifically. How do I find compatible ROMs and roots? I don't want to brick anything.
I understand this is a long shot since I see so many other posts with no replies but, I'm kind of desperate. I'm actually worried my phone might explode because of how warm it gets now.
I just got the phone about two days ago, did all the 8000 updates via OTA (phone came with 5.0.2) and landed on the 6.01 EPH2 that you're on and my battery life has been absolutely horrible as well. I'm thinking about returning the phone over it. Idk what to do.
xy34 said:
The last phone I had was a Galaxy S2 and rooting and installing a new ROM was quite simple. They even had directions+tools to revert back to stock... What's the deal now?
What is dm-verity and how do I figure out if the ROM I want to install has it.. disabled? enabled?
I have no more warranty so I'm not worried about triggering knox.
This latest update has basically fried my battery... the battery discharges in about 3-4 hours using youtube red with airplane mode enabled, and the battery is also quite warm (at least 100 degrees F!)
I just want to be able to disable/enable services I want.
I'm on SM-G925T on 6.0.1/G925TUVS4EPH2, specifically. How do I find compatible ROMs and roots? I don't want to brick anything.
I understand this is a long shot since I see so many other posts with no replies but, I'm kind of desperate. I'm actually worried my phone might explode because of how warm it gets now.
Click to expand...
Click to collapse
Thus device has been horrile for me too...
I have been trying to find folks who could actually communicate and help a little too..
Had a galaxy 3 in 2010 and a s4 in 2014, both were easy... bootloop, flash again.. not much risks..
Here we cant even remove the batteries and a lot of rhinfs that can make it stuck....
I do have root and twrp recovery btw..
If you want help getting those, just install telegram and search for user DSN .
I can help faster there and also link up to a few rom threads where people are quite active incase for help
I've been modding and ROMing for what seems like almost 10 years, the ROM development on this phone is horrible, I blame Samsung for this, too many variants, had the S6 on 4 networks and S6 edge on 4 networks, Hopefully Google makes a really nice new phone or I'm going to the other side.
I guess it's starting to make more sense now. Samsung obviously tried to squash custom build efforts by releasing so many different variants. It's a bit reassuring that people are having the same problems as I am...
To the person who just got the phone - RETURN IT!
Ironically, after I did a lot of browsing on this site during my morning commute, the phone started behaving better. It's still slow (not in my OP but it's definitely freezing whereas this wasn't an issue before) but the battery life is back to normal-ish levels and it hasn't warmed up on me. Maybe just keep browsing this site? LOL
Thanks, Samsung... I used to love the Galaxy line but this is some real Apple-esque **** (y'know, the whole updating the phone before the next generation gets released and having it run slow as **** thing.) Just Google the issue and there's lots of claims. I remember reading a reddit post where an Apple employee or cell phone repair store employee was saying that he'd have an influx of customers just before a new phone release.
It's all speculation but I wouldn't be surprised. They (Samsung) just did it after S7 got released. Too bad I'm stuck paying $30/month for this phone for the next two years. Never should have updated! It was perfect before all this.
That was me. Return it for what though? There's not much else in the price range that I was able to put down for a down payment that tmobile offers.....I put 276 down and the phone cost 499 total. The G5 is also 499 but I see nothing but complaints about it.......the S7 and S7 Edge they wanted close to 450 down and I just couldn't afford that so I went with the S6 Edge. What else is there?
carnivalrejectq said:
That was me. Return it for what though? There's not much else in the price range that I was able to put down for a down payment that tmobile offers.....I put 276 down and the phone cost 499 total. The G5 is also 499 but I see nothing but complaints about it.......the S7 and S7 Edge they wanted close to 450 down and I just couldn't afford that so I went with the S6 Edge. What else is there?
Click to expand...
Click to collapse
Look into the LG G4, maybe. Same era as the S6 but it's got a removable battery and external storage and I think it's easier to install custom software and root, but hopefully you won't need to if it runs well. Do your own research, yknow! Don't blindly follow anyone's advice, obviously. Let me know what you decide.
I am going to attempt to install a Galaxy Note 5 battery into my Galaxy Note 7. If I pull this off I will be showing step by step details of how I accomplished the process. This should solve our problems and it is mind boggling why Samsung hasn't considered this as an option. I will take a loss of 500 mah over having to give this phone back any day.
Waiting...
This may be interesting.
But won't you void your warranty?
Watching
Sent from my SM-N930P using XDA-Developers mobile app
I really think something apart from the battery went wrong
Sent from my LG-D855 using Tapatalk
---------- Post added at 02:39 AM ---------- Previous post was at 02:38 AM ----------
Chances are that some circuit that's already connected to note 7s battery. Or the circuit that connects battery to device as a bridge from devices ene at some point. I hope it not true, but honestly if it was easy of a battery issue, Samsung would have got it already . Some circuital problem I bliv.
Sent from my LG-D855 using Tapatalk
http://www.phonearena.com/news/The-...ecisely-why-its-batteries-are-failing_id86474
I suspect this might be the prime culprit. Basically, it's a design flaw. In an attempt to make a aesthetically appealing phone, the integrity of the battery is compromised.
I'm with OP. If the Note 7 can be salvaged by reducing the capacity of the battery, I'm in.
Power banks are readily available, a slightly smaller battery is not an issue for me.
BozQ said:
http://www.phonearena.com/news/The-...ecisely-why-its-batteries-are-failing_id86474
I suspect this might be the prime culprit. Basically, it's a design flaw. In an attempt to make a aesthetically appealing phone, the integrity of the battery is compromised.
I'm with OP. If the Note 7 can be salvaged by reducing the capacity of the battery, I'm in.
Power banks are readily available, a slightly smaller battery is not an issue for me.
Click to expand...
Click to collapse
This post is kinda making do much sense right now .. +1
Sent from my LG-D855 using Tapatalk
I think if it was something this simple, they would have replaced the batteries and paid people compensation for the loss of performance compared to sold specification.
good stuff yo! try to record videos when you turn it on
Only 96 out of 1.9 million in the US have had fire issues. Seems like the phone is perfectly fine to me.
DeMi-GoD said:
Only 96 out of 1.9 million in the US have had fire issues. Seems like the phone is perfectly fine to me.
Click to expand...
Click to collapse
96 phones exploded out of 1.9 phones! that's feggin dangerously scary, you need to return your phone! bcos i know better than you! do it now! today! now!
I was about to pull the trigger on a Note 5 battery, but there are some things I wanted to address and think about before I do.
-This phone will never get any updates, ever. That means no android 7.0.
-There will likely be no warranty of any kind if something stupid were to go wrong.
-My house could burn down if this process fails.
-Will this affect my carrier insurance or Jump On Demand with tmobile?
-The gear VR is deactivated due to the danger.
-Me completing this process may encourage others to do so, only for all of us to find out later that it didn't work and they start bursting into flames again. I don't want to be in the middle of all that.
-The phone will essentially be of no value pretty quick here and I don't know how I feel about carrying around something that is worthless while making payments on it.
-They could IMEI block them all after I go through the painfull process of swapping batteries.
Just some things to think about before moving in either direction.
I was about to pull the trigger on a Note 5 battery, but there are some things I wanted to address and think about before I do.
-This phone will never get any updates, ever. That means no android 7.0.
-There will likely be no warranty of any kind if something stupid were to go wrong.
-My house could burn down if this process fails.
-Will this affect my carrier insurance or Jump On Demand with tmobile?
-The gear VR is deactivated due to the danger.
-Me completing this process may encourage others to do so, only for all of us to find out later that it didn't work and they start bursting into flames again. I don't want to be in the middle of all that.
-The phone will essentially be of no value pretty quick here and I don't know how I feel about carrying around something that is worthless while making payments on it.
-They could IMEI block them all after I go through the painful process of swapping batteries.
Just some things to think about before moving in either direction.
I think your real loss is the warranty for your Note 5, which in most accounts, should still be valid.
It is worth an experiment I suppose and if you want to document it, you could always leave a disclaimer first.
Generally, I won't recommend it. But ultimately, it's your decision.
BozQ said:
I think your real loss is the warranty for your Note 5, which in most accounts, should still be valid.
It is worth an experiment I suppose and if you want to document it, you could always leave a disclaimer first.
Generally, I won't recommend it. But ultimately, it's your decision.
Click to expand...
Click to collapse
Well I would just buy the battery from a note 5, not an entire phone.
Awe c'mon man, take one for the team! I was going to remove my battery entirely and strap on several 18650's to the back of it. But that would send the wrong message in public. Somebody would call the bomb squad even though it'd probably be safer than it is right now....
All kidding aside I think you are wise to stop.
I still may do it lol. At this point it could just be an experiment. The problem is there may be no way at all of ever knowing whether it worked. I could go on using this phone untouched and it works for the rest of my life. Think about it 93 of 1.9 million. It may never go up in flames with the note 7 battery let alone the note 5.
I think your smart enough to do it safely. give it a go! you're half way there mate.
never ever ever updates? really? never? not even the slightest chance of a lone wolf dev making a new 7.0 rom?
high chance of your house burning down? is there nothing you can do? maybe charge your phone in a small ceramic square bowl/dish? next to an open window? is there really no safe measures one can take?
warranty issues? has warranty ever been a issues on this forum? some countries void your warranty just for rooting your phone!
worried about upsetting others are you? well just holding on to a note 7 has already upset me, shame on you for upsetting a stranger
the phone is only useless if you don't have a use for it any more. unless your easily affect by what others think of you.
imei block? possibly but you'll get timely warming and a refund if it does happen, and even after months later they'll still accept your phone, bcos there's a hill billy out there who bought his note 7, went deep into the woods for a croc and toad hunt and 6 months later returned only to get all these recall messajars...
We'll see lol
I asked this question in another thread before. But the curiousity of mine got the better of me..
I tried to search for updates on Note 7 these couple of days and all the news were about refunds, recall, banned from flights.. nothing on new 'explosions'? Can't be all phones were returned or absolutely no one using. Even if all phones are turned off, there is still a possibility of one catching fire right?
Or did I miss something?
I'm not really saying conspiracy theories. Just coincidentally.. it just cease... touch wood..
i post a linked earlier showing that there are more people using the note 7 after the 2nd recall for some reason.
mission accomplished, as for the fruity co. and the tyrant mighty G, lol
But on a serious "note", pun intended.. really no more new cases? It is getting more and more coincidental isn't it?
XanaviGTR said:
I asked this question in another thread before. But the curiousity of mine got the better of me..
I tried to search for updates on Note 7 these couple of days and all the news were about refunds, recall, banned from flights.. nothing on new 'explosions'? Can't be all phones were returned or absolutely no one using. Even if all phones are turned off, there is still a possibility of one catching fire right?
Or did I miss something?
I'm not really saying conspiracy theories. Just coincidentally.. it just cease... touch wood..
Click to expand...
Click to collapse
I never saw in the press all 23 the cpsc says happened from Sept 15 till the other day so likely they are still happening. Not everyone runs to the verge.
Sent from my HTC6545LVW using Tapatalk
dottat said:
I never saw in the press all 23 the cpsc says happened from Sept 15 till the other day so likely they are still happening. Not everyone runs to the verge.
Click to expand...
Click to collapse
Or because it was not news worthy anymore? There is a case of the phone caught fire when it was off. So I guess it will happen randomly even when every Note users switched it off. Yet, zero reports news. The more I think of it, the more I feel that it is a waste to recall everything single one world wide.
There was one that caught fire a few days ago, I think Oct 10th, in South Korea at a Burger King and got caught on video so, yes they're still having problems and as long as people keep them and continue using them we'll see incidents reported at some point.
br0adband said:
There was one that caught fire a few days ago, I think Oct 10th, in South Korea at a Burger King and got caught on video so, yes they're still having problems and as long as people keep them and continue using them we'll see incidents reported at some point.
Click to expand...
Click to collapse
What i actually meant was cases after those reported earlier. After saying they stop production and recalling.
Because there are so many people intent on keeping their devices, I'm absolutely positive we'll see more reports as time passes. I don't suspect we'll see hundreds or even thousands of them since it's such a random thing so far - happens when it's on, happens when it's off, happens when it's charging, happens when it's not charging, and so on - but even so we haven't seen the last reports, no, not by a long shot.
Personal opinion, obviously, but since people are freakin' stupid that's an absolute guarantee that this situation is far far from over.
br0adband said:
Because there are so many people intent on keeping their devices, I'm absolutely positive we'll see more reports as time passes. I don't suspect we'll see hundreds or even thousands of them since it's such a random thing so far - happens when it's on, happens when it's off, happens when it's charging, happens when it's not charging, and so on - but even so we haven't seen the last reports, no, not by a long shot.
Personal opinion, obviously, but since people are freakin' stupid that's an absolute guarantee that this situation is far far from over.
Click to expand...
Click to collapse
Ok. Refraining from branding others being stupid... i just like to point out that, a substantial number 'randomly' happen over a short span of time, then randomlynothing happen after that. That doesn't translate to random in my limited knowledge.
I think you're trying to figure out randomness a little too tightly there. Is this type of incident predictable to any given level of confidence? No. Does it happen at unpredictable times? Yes. Has it happened in a wide geographical spread aka worldwide? Yes. Has it happened on original devices and also replacement models that use entirely different batteries that come from a completely different supplier? Yes.
By definition that would mean it's a random thing.
As for the "nothing happens" concept, that could be because people are not using their devices - and yes we know it has happened on devices that were entirely powered down and not charging which could lend some credibility towards it being a compression/pressure issue on the battery that causes the thermal runaway condition which can occur over time, not just in an instant when it's desired. Even so, not using a Note 7 can apparently be just as potentially hazardous as using one so, again, returning the device is plain old prudent and common sense.
Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same.
Some people will believe anything they read, either in mainstream news or rags such as 'The Verge'.
They may well be the ones who are duped.
Re: "Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same."
Solution? Solution to what exactly?
br0adband said:
I think you're trying to figure out randomness a little too tightly there. Is this type of incident predictable to any given level of confidence? No. Does it happen at unpredictable times? Yes. Has it happened in a wide geographical spread aka worldwide? Yes. Has it happened on original devices and also replacement models that use entirely different batteries that come from a completely different supplier? Yes.
By definition that would mean it's a random thing.
As for the "nothing happens" concept, that could be because people are not using their devices - and yes we know it has happened on devices that were entirely powered down and not charging which could lend some credibility towards it being a compression/pressure issue on the battery that causes the thermal runaway condition which can occur over time, not just in an instant when it's desired. Even so, not using a Note 7 can apparently be just as potentially hazardous as using one so, again, returning the device is plain old prudent and common sense.
Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same.
Click to expand...
Click to collapse
It can happen to any units, whether manufactured initially or the second batch, using any batteries at any country. Agree. And if a hardware can't be pinpoint, probably it is design flaw. And design flaw means, it can still happen. Agree. No doubt we will have to turn it in.
But just to emphasize what I've mentioned, why the pattern occurs with such intensityat certain point, but stopped at suddenly. Shouldn't it occurs at least at some point of time, somewhere to someone in the past few days? Why the inconsistency in occurrance if it was a hardware/design failure? Either we should have a incidence happening in Southeast asia, or we should expect one in Europe. But it just stop. Whether the phones were operating or returned or still in used dont add up to the equation now. Why this phenomenon ceased after they decide to close down production and recall all back. Unless the phones know through supernatural means that it is time to stop exploding because they are going back to mother ship ( Samsung), I have no other answers which I'm seeking for.
At this point media don't care... phone is destroyed and all that refund, recall **** is more important then just writing about it blowing up OK just combustion over and over is boring. Unless someone goes to hospital you will hear it... and looking that note7 usage increased smth like that can happen... rly sad 2 years for note users in Europe... will be waiting for note8 with my s7e...
XanaviGTR said:
It can happen to any units, whether manufactured initially or the second batch, using any batteries at any country. Agree. And if a hardware can't be pinpoint, probably it is design flaw. And design flaw means, it can still happen. Agree. No doubt we will have to turn it in.
But just to emphasize what I've mentioned, why the pattern occurs with such intensityat certain point, but stopped at suddenly. Shouldn't it occurs at least at some point of time, somewhere to someone in the past few days? Why the inconsistency in occurrance if it was a hardware/design failure? Either we should have a incidence happening in Southeast asia, or we should expect one in Europe. But it just stop. Whether the phones were operating or returned or still in used dont add up to the equation now. Why this phenomenon ceased after they decide to close down production and recall all back. Unless the phones know through supernatural means that it is time to stop exploding because they are going back to mother ship ( Samsung), I have no other answers which I'm seeking for.
Click to expand...
Click to collapse
This is also what I asked in a previous thread, but some guys jumped on easy clichees...
It is strange that we never heard of any issues with any of the phones which were on display worldwide, always connected to chargers and handled by a lot of people in all the possible ways...
Now, after the first recall, we suddenly hear of reports, some saying the phone was not charging or was even turned off. They started the fears that the phone is dangerous, no matter if on or off. Even so no report of any phone going crazy in any warehouse or during the shipping back, despite the 'concerns' of majority of the shipping companies that refuse to ship the phone...
Now, ban the phone completely in the airplanes...
Still, as you noticed, after the last decision, the phones, 'magically', started the be afraid and are behaving well, no matter that the number of Note 7 still in use is increasing so, it is not quite true that the people is shutting them down...
Yesterday I saw a news that an iPhone 7 busted in flames and injured the owner on the face, because he was filming with the phone. Not many sites mentioned the incident...
I might be wrong, but there are a little too more coincidences for such a 'random' issue...
Anyhow, it appears that 'Mission is completed!'...
Let's hope that we see a future for the Note line!
Ok, consider this: since we don't actually know (we meaning you, me, Samsung, and anybody else at this precise moment in time) what's causing these problems which appear to be random in nature and could happen at any given time and yet you're wondering why we haven't seen any new incidents being reported at this time you have to consider something else as well.
You have to consider:
- that Samsung had a 1st recall and got the word out to the world about the potential for the device to catch on fire and burn up causing problems
- that Samsung attempted to resolve the issue but wasn't or hasn't been able to effectively reproduce it with any consistency that we (meaning the general public at large worldwide) have been made aware of
- that Samsung leaned towards it being a battery issue so they switched suppliers for the batteries that were to go in replacement devices
- that Samsung created and distributed a firmware update that when applied to the Note 7 caused the charging circuit to enforce more stringent limitations on not only the amount of current being applied when charging was taking place (to keep the battery from potentially overheating) but also some temperature related adjustments bringing the previous thermal limits down quite a bit (to cause the device to shut down if the thermal limits were breached) and also modified the battery icon from Google's mandated white color to green for a quick identification of "fixed" devices (Samsung had to ask for permission to do that, actually, but Google had no reason to deny it and I think it was a good idea overall in this situation)
- that Samsung then got reports of some of the replacement units also exhibiting the same type of behavior and also failing because of a thermal runaway condition and therefore they initiated a second voluntary recall of the original devices that had the update applied but also the replacement models that shipped with a) a new battery from the different supplier and b) the firmware applied to limit the charging current and the modified thermal limits
- that Samsung worked closely with the Consumer Product Safety Commission here in the U.S. in getting the word out about the 1st and then the 2nd recall, both voluntary as requested by Samsung itself
- that Samsung finally had to toss in the towel on the Note 7, declare it utterly dead for all intents and purposes, and then have the CPSC step the recall up to a mandatory one (at least here in the U.S.)
Now, considering all that information, all those events that have happened since all this started, it's pretty obvious to see that the information has spread far and wide from websites on the Internet to local TV station news broadcasts talking about the Note 7 to comedians and late night TV talk show hosts making jokes about the Note 7 (I just got done watching "Real Time with Bill Maher" and even HE made a joke in his opening monologue related to Samsung and this Note 7 fiasco) to cable news networks mentioning it, and then finally Samsung and carriers contacting customers by email and sending SMS text messages to their numbers with information and alerts about returning the devices.
What's my point?
What has changed in the past week or so if that:
- because of the spread of that information people stopped using their Note 7 devices, completely, most people probably turning them off/powering them down totally and just not messing with them again (this doesn't necessarily protect them from potential problems because at least 2 instances of the Note 7 exploding/burning up were attributed to devices that were totally powered down, I can't confirm that's absolute true and the stories are not false, I'm just saying that there were at least 2 reports worldwide of Note 7 devices having this problem that can't be replicated on demand when they were totally powered off according to the claimants)
- because of the spread of that information people contacted Samsung and their carriers and started returning their devices as requested by Samsung per the recall (a week ago it was still voluntary) - again, they stopped using them
- because of the spread of that information Samsung and the carriers started collecting the recalled units removing them from potential use and powering them down which may be their safest condition but it's not 100% safe for sure without any doubt whatsoever - that's why this recall is happening because no one can absolutely guarantee that any given Note 7 won't exhibit this problem so they have to sweep them all off the planet, plain and simple
I hope that helps with understanding why the number of incidents appears to be lower now as opposed to a week or even 2-4 weeks ago when this really got started. More people know about it, more people got more accurate info, got notifications from Samsung and their carriers about a potential safety hazard with the Note 7, and those people - the intelligent ones that understand this could prove to be a very serious problem if it happens to them - did what they were requested to do and because of that the total number of incidents that have happened is now lower due to those people taking action on their own parts to get things corrected.
I don't see why most people don't grasp this - I still see people blaming Samsung as though it's a conspiracy of sorts just to take away their Note 7's which is utter rubbish from any intelligent angle you can look at this situation from. Things happen, mistakes are made, other phones have had similar problems from time to time but in this situation with the Note 7 it happened almost at the time of release (a few weeks at most) and it happened with a higher frequency aka more people worldwide reporting on it.
If something happens once, it can sometimes be attributed to just a defect in that one unit, a mishap on the production line, someone not paying attention and making a mistake. If it happens to the same product in two or three devices of the same type, it could indicate a problem with the production again but contained to a respectable degree. When it happens a few dozen times, and not only that but when it causes the public to incur some damage to person or property, that's when it becomes a much more severe issue - it's that bridge of going from "oh, my device has a problem..." to "oh, my device just blew up and scorched my leg/pants/table/chair/sofa/bed/purse/backpack/dash of my car/etc..." that things take on a completely different situation.
tl;dr version: Not as many people are using the Note 7 today or in the past few days as there were a week ago, or two weeks ago, and so on. Really, that's the simplest answer of all.
See how that works? Hope this helps...
br0adband said:
Ok, consider this: since we don't actually know (we meaning you, me, Samsung, and anybody else at this precise moment in time) what's causing these problems which appear to be random in nature and could happen at any given time and yet you're wondering why we haven't seen any new incidents being reported at this time you have to consider something else as well.
You have to consider:
- that Samsung had a 1st recall and got the word out to the world about the potential for the device to catch on fire and burn up causing problems
- that Samsung attempted to resolve the issue but wasn't or hasn't been able to effectively reproduce it with any consistency that we (meaning the general public at large worldwide) have been made aware of
- that Samsung leaned towards it being a battery issue so they switched suppliers for the batteries that were to go in replacement devices
- that Samsung created and distributed a firmware update that when applied to the Note 7 caused the charging circuit to enforce more stringent limitations on not only the amount of current being applied when charging was taking place (to keep the battery from potentially overheating) but also some temperature related adjustments bringing the previous thermal limits down quite a bit (to cause the device to shut down if the thermal limits were breached) and also modified the battery icon from Google's mandated white color to green for a quick identification of "fixed" devices (Samsung had to ask for permission to do that, actually, but Google had no reason to deny it and I think it was a good idea overall in this situation)
- that Samsung then got reports of some of the replacement units also exhibiting the same type of behavior and also failing because of a thermal runaway condition and therefore they initiated a second voluntary recall of the original devices that had the update applied but also the replacement models that shipped with a) a new battery from the different supplier and b) the firmware applied to limit the charging current and the modified thermal limits
- that Samsung worked closely with the Consumer Product Safety Commission here in the U.S. in getting the word out about the 1st and then the 2nd recall, both voluntary as requested by Samsung itself
- that Samsung finally had to toss in the towel on the Note 7, declare it utterly dead for all intents and purposes, and then have the CPSC step the recall up to a mandatory one (at least here in the U.S.)
Now, considering all that information, all those events that have happened since all this started, it's pretty obvious to see that the information has spread far and wide from websites on the Internet to local TV station news broadcasts talking about the Note 7 to comedians and late night TV talk show hosts making jokes about the Note 7 (I just got done watching "Real Time with Bill Maher" and even HE made a joke in his opening monologue related to Samsung and this Note 7 fiasco) to cable news networks mentioning it, and then finally Samsung and carriers contacting customers by email and sending SMS text messages to their numbers with information and alerts about returning the devices.
What's my point?
What has changed in the past week or so if that:
- because of the spread of that information people stopped using their Note 7 devices, completely, most people probably turning them off/powering them down totally and just not messing with them again (this doesn't necessarily protect them from potential problems because at least 2 instances of the Note 7 exploding/burning up were attributed to devices that were totally powered down, I can't confirm that's absolute true and the stories are not false, I'm just saying that there were at least 2 reports worldwide of Note 7 devices having this problem that can't be replicated on demand when they were totally powered off according to the claimants)
- because of the spread of that information people contacted Samsung and their carriers and started returning their devices as requested by Samsung per the recall (a week ago it was still voluntary) - again, they stopped using them
- because of the spread of that information Samsung and the carriers started collecting the recalled units removing them from potential use and powering them down which may be their safest condition but it's not 100% safe for sure without any doubt whatsoever - that's why this recall is happening because no one can absolutely guarantee that any given Note 7 won't exhibit this problem so they have to sweep them all off the planet, plain and simple
I hope that helps with understanding why the number of incidents appears to be lower now as opposed to a week or even 2-4 weeks ago when this really got started. More people know about it, more people got more accurate info, got notifications from Samsung and their carriers about a potential safety hazard with the Note 7, and those people - the intelligent ones that understand this could prove to be a very serious problem if it happens to them - did what they were requested to do and because of that the total number of incidents that have happened is now lower due to those people taking action on their own parts to get things corrected.
I don't see why most people don't grasp this - I still see people blaming Samsung as though it's a conspiracy of sorts just to take away their Note 7's which is utter rubbish from any intelligent angle you can look at this situation from. Things happen, mistakes are made, other phones have had similar problems from time to time but in this situation with the Note 7 it happened almost at the time of release (a few weeks at most) and it happened with a higher frequency aka more people worldwide reporting on it.
If something happens once, it can sometimes be attributed to just a defect in that one unit, a mishap on the production line, someone not paying attention and making a mistake. If it happens to the same product in two or three devices of the same type, it could indicate a problem with the production again but contained to a respectable degree. When it happens a few dozen times, and not only that but when it causes the public to incur some damage to person or property, that's when it becomes a much more severe issue - it's that bridge of going from "oh, my device has a problem..." to "oh, my device just blew up and scorched my leg/pants/table/chair/sofa/bed/purse/backpack/dash of my car/etc..." that things take on a completely different situation.
tl;dr version: Not as many people are using the Note 7 today or in the past few days as there were a week ago, or two weeks ago, and so on. Really, that's the simplest answer of all.
See how that works? Hope this helps...
Click to expand...
Click to collapse
I see that you took a long time to prepare all this
Even if it is a lot of good info here, still it doesn't answer few of my questions...
How come it never happened in any showroom, with the phones always charging and handled by a lot of people?
How come it never happened to any warehouse, hypothetically having hundreds of units in one place? Don't tell they were powered off...
How come this hysteria with fireproof boxes and gloves for the returns when we did not hear any single case of a phone catching fire during the shipping?
I could continue mentioning the lack of cases in Canada, Europe, Middle East, etc. but I don't plan to go polemic...
Still, everyone is free to read and understand the news in the way it serves his/her beliefs and concerns about the 'life' in general...
It might be that some people is not ready to 'buy' all that media is 'selling' to us and ask themselves a few extra questions, sometimes good ones, sometimes maybe not...
And, as for the number of phones still in use:
http://phandroid.com/2016/10/14/galaxy-note-7-use-after-recall/
MariusB said:
I see that you took a long time to prepare all this
Click to expand...
Click to collapse
Typed it all off the top of my head as I pretty much always do.
Even if it is a lot of good info here, still it doesn't answer few of my questions...
How come it never happened in any showroom, with the phones always charging and handled by a lot of people?
Click to expand...
Click to collapse
This goes along with my working theory:
http://forum.xda-developers.com/note-7/how-to/note-7-battery-issue-theory-progress-t3480235
related to the fact that the issue is more than likely caused by pressure on the case which is passed on to the battery itself which could result in the anode-cathode contact issue creating the thermal runaway. Just the fact that those showroom devices are handled by a lot of people doesn't equate to people using them in the real world: storing them in bags where they can be subject to external pressure(s) of various kinds, stuffed in a back pocket when people sit down (this happens so often it's scary), and other situations.
Also, consider that those kinds of devices are always plugged in when they're in a showroom or on a demo display which means they're never really charging - they stay in a constantly charged state with a minimal trickle at best. They're not having situations where they use the battery, then it needs to be recharged causing some heat stress, then they use the battery again, have to be recharged meaning heat cycling again, and so on. Typical usage means it's used, it's charged, it's used, it's charged, it's used, it's charged, you get the idea, right? Right?
I am 100% confident that the issues the Note 7 is having are not caused by heat nor are they directly attributable to heat itself inside the device. That's my opinion and I'm not pushing it on anybody.
How come it never happened to any warehouse, hypothetically having hundreds of units in one place? Don't tell they were powered off...
Click to expand...
Click to collapse
Same reason I just stated: if the anode-cathode contact situation happens because of pressure on the battery (which is already barely able to fit inside the Note 7 as it is), packed down tightly, malformed by the packaging it uses, then wrapped on the edges by black electrical tape, crammed into that tiny space then it has pressure applied when the cover is on due to the sticky tape (as thin as it is that still causes pressure on the battery cell) then it must be considered as a potential for this happening. See the article in my theory where it shows info about the probably plate issues and the new production method of the Note 7 to get the symmetric glass top and bottom.
Again, my opinions but that have a basis in actual facts with respect to Li-Ion battery cell technology.
How come this hysteria with fireproof boxes and gloves for the returns when we did not hear any single case of a phone catching fire during the shipping?
Click to expand...
Click to collapse
The Note 7 has exhibited a defect that has caused some devices to combust/explode/catch on fire so there's no "not really all that safe" way to do a recall - you go all the way and use the tools necessary and that means the custom boxes and gloves and everything related. We don't KNOW anything about potential issues with devices being shipped BACK at this point, that information is simply not available so you're speculating that nothing has happened since the 1st voluntary recall and now into the 2nd mandatory one. Samsung isn't necessarily going to advertise yet another failure but this time in a return package sent back to them, the shippers like FedEx and UPS aren't going to advertise they've had problems either - THAT is the kind of hysteria they don't need and to maintain public safety and not blow things out of proportion (pun intended) with respect to facts then all they're required to do is say the recall is underway and they're getting devices returned to them.
I could continue mentioning the lack of cases in Canada, Europe, Middle East, etc. but I don't plan to go polemic...
Click to expand...
Click to collapse
You have no idea if any reports from Canada, Europe, Middle East, etc have actually been made at this point in time because Samsung has not made any public statements with a detailed accounting of all the reports they've received and will probably continue to receive as time passes. Nobody outside of Samsung and the respective carriers worldwide in said countries and perhaps the shippers would be aware of things - if you're going by the number of pictures posted online or the number of YouTube videos to judge the number of actually defective devices that have combust or exploded, you're just doing it wrong.
Still, everyone is free to read and understand the news in the way it serves his/her beliefs and concerns about the 'life' in general...
It might be that some people is not ready to 'buy' all that media is 'selling' to us and ask themselves a few extra questions, sometimes good ones, sometimes maybe not...
Click to expand...
Click to collapse
That's entirely up to them, my opinion is fine, if you want to keep your Note 7 and continue using it, great, more power to you but don't come whining if and when you have issues with it. The Note 7 is dead, warranty service is dead, updates will not be forthcoming (aside from a potential one to brick devices, entirely possible so we'll see what happens), it is a black Pariah at this point and should be avoided - I for one won't tolerate people around me using a Note 7 if one happens to come near me, I'll flat out tell 'em to move away. I don't need more stupidity invading my space than I can tolerate (which is quite a lot, I assure you, but even I have limits).
Think of it this way: do you really think Samsung wants to be spending an estimated $5 billion in the coming weeks and months, losing billions and billions more in now lost sales potential, and then destroying every Note 7 they get back just because it's something to do? Suffering catastrophic damage to their financials for the next few quarters as well as their reputation and the basic demise of the Note brand altogether? I can assure you it's not just something to do, this is serious stuff and it's going to cost them more than their estimates are letting on, a lot more and not only just in a dollar amount and it's already happening.
And, as for the number of phones still in use:
http://phandroid.com/2016/10/14/galaxy-note-7-use-after-recall/
Click to expand...
Click to collapse
Ok, so people continue to use their effectively dead no updates coming Note 7's, so... they'll figure it out sooner or later and move on, that much is a fact.
Anything else?
The Phone Company said:
Some people will believe anything they read, either in mainstream news or rags such as 'The Verge'.
They may well be the ones who are duped.
Re: "Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same."
Solution? Solution to what exactly?
Click to expand...
Click to collapse
So you are suggesting that Samsung decided TWICE to recall and then cease production of a perfectly healthy functional device and lose multi billions of euros just because of the media ?
Ryland
br0adband said:
I think you're trying to figure out randomness a little too tightly there. Is this type of incident predictable to any given level of confidence? No. Does it happen at unpredictable times? Yes. Has it happened in a wide geographical spread aka worldwide? Yes. Has it happened on original devices and also replacement models that use entirely different batteries that come from a completely different supplier? Yes.
By definition that would mean it's a random thing.
As for the "nothing happens" concept, that could be because people are not using their devices - and yes we know it has happened on devices that were entirely powered down and not charging which could lend some credibility towards it being a compression/pressure issue on the battery that causes the thermal runaway condition which can occur over time, not just in an instant when it's desired. Even so, not using a Note 7 can apparently be just as potentially hazardous as using one so, again, returning the device is plain old prudent and common sense.
Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same.
Click to expand...
Click to collapse
And I think you don't understand what random means. Clearly *something* is causing this problem, which maybe far from random. It's simply that no-one has managed to figure out what the something is. Maybe EVERY Note 7 may at some point burst into flames. But it is equally possible that this is not the case, and only certain ones might do that. No-one knows yet.
And by the way, do we know exactly how many devices have spontaneously combusted whilst powered off? Probably not, but is it as many as were powered on? No, I think we can say with a high degree of confidence that it is not. We are talking one or two, or 4 or 5 maybe, out of a couple of hundred. If the "anode & cathode coming into contact" theory was correct, then it wouldn't make any difference whether the phone was powered on or off at the time, so this explanation seems very unlikely to me.