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I was using my nexus on facebok last night with a virtually full battery when fb stopped responding and a few seconds later the phone just switched off.I tried to restart it it but it would not come back on.I tried al combinations of buttons to try and reset but still nothing.I plugged the charger in to try,nothing.I left it on the side board,I forgot to leave the charger in all night.got up this morning plugged it in the charger and it turned on,left it for 5 mins unplugged the charger and it turned itself straight off again.I have a feeling that my battery has just instantly died,the phone is only about 3 weeks old at the moment.I will be charging it for a few hrs and see if it will come back alive.Fingers crossed it will.Its strange to go from a full battery to off in an instant.
Err did you try to pull the battery when the phone originally crashed.
Sent from my Galaxy Nexus using XDA App
I didn't pull out the battery as i didnt think it was nessasary.After a few hrs charge it came back on but it is worrying that this could have happened to such a new phone
This happened to my first nexus. Totally just randomly died.
I returned it as faulty.
Sent from my Galaxy Nexus using XDA App
potsykate said:
I didn't pull out the battery as i didnt think it was nessasary.After a few hrs charge it came back on but it is worrying that this could have happened to such a new phone
Click to expand...
Click to collapse
Basically what happened was that when your phone "died" it actually stayed on but became unresponsive. Because you just left it for the whole night it drained the battery dry which is why you found it like that the next day.
Anyway next time when your phone crashes just do a battery pull and it should fix itself. The crash seems to be a common ICS bug and a few people have reported it. (including me) Hopefully Google fixes it soon.
Sent from my Galaxy Nexus using XDA App
it's not just because it's a nexus. it's been an issue with various android-based phones over the years. granted, not a common one... just somehow something 'screws up' and you have to do a battery pull to reset the issue.
I've run android for a while now and have had various lock ups, but this was totally different. It actually locked up and turned off and no matter what buttons for reset or just a normal boot would do anything the battery was totally flat and only a charge would do anything.i could not even boot into recovery as it was flat. Its going back fire a replacement in the next few days
One thing I have noticed since it happened is the battery life has gone terrible in that it is draining very very quickly yet nothing has changed on my phone
Sent from my Galaxy Nexus
I experienced this too yesterday. I was on call with headset and I had USB plug. Suddenly phone call ends and phone was dead. I have unplug from USB and pull battery.
Mine did exactly this while on charge last night. Pulled the battery and it fired up straight away. Second time its crashed since i got it. My iphone 4 only crashed once in the 18 months i had it. Guess android isnt as stable yet.
Happened to me yesterday, and then wouldn't charge. Did a battery pull then put it on to charge. When I got it back on checked Battery temp and it was 45C I think that was the issue. after half hour it was down to 31C.
Omg.. something like the G2X random reboots?
I just experienced the same problem. Using my phone and it just went black. First thought was to try powering it on. No luck. Second thought, pull the battery. No luck. Went back to my desk and plugged it into USB so it would charge. No indication it is charging. Tried turning it on. No luck. Leaving it for an hour or more and will see if that does the trick.
Googling to find this thread I actually found dozens of threads on various sites talking about this issue. Hopefully it is a bad batch of devices and quality control has rectified the situation.
Anyone have any successful resolution to this issue? I've been using my phone for around a month now.
I searched here and google and found various charging issues but none quite like what I am seeing. The night before last, I plugged my A100 in before bed like I normally do and saw the power light turn orange. In the morning, I unplugged it without even looking at the LED because I just expected it to have charged completely. When I got to my car and turned it on, it was at 32%. I thought maybe I had something running that was eating battery or I didn't plug it in all the way overnight so it didn't charge. I plugged it into the car charger and went to work. When I got to work it was still at 32% but I didn't use it the whole time so I thought that was odd. I pretty much didn't use it the whole day since I knew it was low on power and I didn't have a charger at work. I got home and saw that it was at 28% so I plugged it in. About an hour later, I checked and it was still at 28%. Thinking that was odd, I turned it off and left it charging with it off for an hour. Turned it back on an hour later and still at 28%. I spent a little time using it while plugged in trying to kill off apps and things but it drained to 18% even though it was plugged in, the power LED showed orange, and the battery icon on screen showed charging (lighting bolt). At this point I started to worry that something was seriously wrong. I turned it *off* and left it plugged in all night after checking to make sure the LED was orange. In the morning, the LED had turned off completely (not blue or orange). I turned it on and saw that it was still at 18% even after charging all night turned off. I unplugged and replugged and the LED came on orange again.
So here is where it gets really strange.. I decide to go through RMA process since I'm still under warranty. I don't want my private data on it when sending it to them so I do a wipe. On a whim, I plug it back in after the wipe and guess what? It's charging! What the heck?!?! I had thought maybe I installed something that was causing problems but since it wasn't charging even when turned off, I figured it couldn't be an app. Can an application cause the device not to charge even in the off state? I thought maybe my battery stats had gotten corrupted so the percentage readout wasn't accurate but right after wiping the data, the battery was reading 18% just as before the wipe.
Any thoughts? Anyone ever see anything similar? My gut says to RMA it still.
Reboot the device.
It's a bug that happened to me on Honeycomb all the time with A100. (No longer happens on ICS)
Did you actually read the OP?
Sent from my Acer Iconia Tab A100 using Tapatalk
Yes, multiple reboots didn't help. No charging even when off. Started charging after wipe. Very odd.
So, after my wipe, I set out to see if I could get it to fail again. I loaded a couple of apps that I had loaded a couple of days before this happened and it stopped charging again. Unloaded each of those apps and still no charging. Did another wipe and still no charging. Conclusion is it's busted and just randomly charges on occasion. Sending it in for RMA today. Still very odd that it was reliably charging after that first wipe.
I myself am experiencing exactally the same problem. Any fix found?
Sent from my A100 using xda premium
Similar thing happened to me. The only thing is I didn't realize it wasn't charging until it was too late and the battery was at 5%. After it shut off, the only way i could get it to turn on was by holding down the power button and plugging in the charger. It didn't get to try a data wipe (didn't have enough time lol). I sent it back and they replaced the system board. Said it was not recognizing the battery properly.
I own two tabs, and one had this issue, the fix is actually quite simple. Let the tab die. No battery life at all. Then, when your sure its dead, plug it back in, and let it charge to full. I haven't had the issue on the tab since.
Sent from my Bad-Ass Acer Iconia Tab a100
Ciao. Same problem: my a100 only power on when plugged on charger.
i'm using a cooked ics with ulocked bootloader and i tried wipe, new installation, varius reboot, etc... and nothing heeelp!
thnx
flskio said:
Ciao. Same problem: my a100 only power on when plugged on charger.
i'm using a cooked ics with ulocked bootloader and i tried wipe, new installation, varius reboot, etc... and nothing heeelp!
thnx
Click to expand...
Click to collapse
Blow in the charge hole (in the tab) and try again, i had a similar problem, my charge was stuck into 3%, i tried that and worked for me : )
Enviado desde mi A500 usando XDA Premium HD app
luisxd said:
Blow in the charge hole (in the tab) and try again, i had a similar problem, my charge was stuck into 3%, i tried that and worked for me : )
Click to expand...
Click to collapse
my charge is on 3% too, but no good luck for me. seems a most serius problem
thanks.
any news guys? I bought a old ACER A100 and only power on while it plug in, so I went ahead and changed the battary, it still does not get charge.
Is the happening on complete stock? Or a custom ROM, if so, which one.
Also, reflash said ROM if applicable, and make sure the data is wiped.
I like the drain the battery idea, although its risky, these tabs can brick if it gets below 10%, current/voltage act weird when its low and blow a breaker inside and keep it from turning on.
Sent from my A100 using Tapatalk 2
What percent does it show the battery at while it's on?
Sent via Acer Iconia A100 on CM10_Build090212; godmachine v2.0 kernel, Smooth, Stable, Fast
My tab has the charging issue, but it is self inflicted. It was dropped, which cracked the lcd screen. I ordered one after a week or so and replaced it. At this point is when the charging issue cropped up. It powers on only if plugged in, and will get to 3% charge no matter how long it is plugged in. It will also only show the 3% if the charger is unplugged. It will then run for a few minutes until the battery dies. Also, the orange charge blinks about one minute after the charger is plugged in.
I found a reference on the web that if the battery charge gets too low the A100 can't charge it. I also found references that people had this problem, and Acer replaced the mb. I took a shot on the battery since it was a lot cheaper. Still the same. That doesn't the battery was not the issue since it was an ebay battery. So for now I just use it in the living room, plugged into outlet. Works good for that.
Jim
Ha! Found my own post by doing google query. Wow, didn't know this thread was still somewhat alive. So, I sent mine back as I mentioned in my last post back in February and they took a week and sent it back to me completely untouched. Basically said it was fixed but the same problem existed. I sent it in after a wipe but I did configure my wifi access point before I sent. When I got it back, my access point connected immediately and it still would not charge. I called them right back furious and demanded they provide shipping back to them because they clearly did nothing. They finally agreed and I shipped it back. After another two weeks of transit and repair time, I got my tablet back and this time it appeared to be fixed.
So, flash forward to 3 weeks ago. One morning I woke up and the tablet wouldn't power on. Black screen but the home "button" would light up when touched and power button would light up when plugged in and such. After several attempts to reset by holding down power button and using the recessed reset button, it was still not responsive. Tried up volume (and down volume) while powering pressing power button.. tried holding down reset button while pressing power button.. all with no result. Submitted rma request and was immediately granted without review. Sent it in and after about two weeks, got it back and it appeared to be working fine. Just this past weekend (about a week after I got the tablet back), I noticed that it was 3% after sitting on the charger for 2 days straight over thanksgiving. ARG!! Looks like another round of RMA here. I have not tried wiping but last time the charging issue happened, it was intermittent for about 2-3 weeks getting worse and worse before finally never charging. I am now near the end of my warranty period and I worry that if I send it back now, they will just turn it around and say it started charging after a wipe. What a piece of ... this is? This will be the 4th times in one year of ownership. I've almost spent the difference in cost between this tablet and other more expensive options in time and shipping alone.
I will try wiping it and then running it all the way down. Although I almost want it to fail hard right now so I can get it RMA'd before my warranty is up.
Got my One X on Friday (no sim card as the company I got it from had forgotten to send them out with the phone)
Have been playing around with it most of day yesterday, putting few apps on etc, haven' used it for games.
Last night when coming out of apps and going back to home screen was taking a while to display (kept saying "loading"), eventually home screen appeared. this happened a few times, I then tried to put a widget on screen and it just froze on loading and gave me a message to sat "Sense had stopped working" and then restarted. Thought I had best restart the phone so tried using the restart option and nothing, so went for switch off, which it did and now will not reboot.
Phone did feel a little hot on the back by the camera but did not think too much of it, when I try to turn on the phone I get the HTC screens then as soon as the homescreen comes up before you can unlock it the phone vibrates and shuts down.
Left the phone over night without charging it and is still the same this morning.
Have tried Factory reset, still no joy.
Led notification is flashing red/green constantly if you plug into charger.
Having read some about this on other HTC phones it seems my phone has overheated, but surely should have cooled down now after being off all night and not on charge (am in the UK so excessive hot weather is not the cause )
Finally received the sim card in post this morning so tried putting that in, still no joy, think I am going to put in in the garage as its really cold in there.
Any ideas before I send it back. I think its knackered.
pacswoman said:
Got my One X on Friday (no sim card as the company I got it from had forgotten to send them out with the phone)
Have been playing around with it most of day yesterday, putting few apps on etc, haven' used it for games.
Last night when coming out of apps and going back to home screen was taking a while to display (kept saying "loading"), eventually home screen appeared. this happened a few times, I then tried to put a widget on screen and it just froze on loading and gave me a message to sat "Sense had stopped working" and then restarted. Thought I had best restart the phone so tried using the restart option and nothing, so went for switch off, which it did and now will not reboot.
Phone did feel a little hot on the back by the camera but did not think too much of it, when I try to turn on the phone I get the HTC screens then as soon as the homescreen comes up before you can unlock it the phone vibrates and shuts down.
Left the phone over night without charging it and is still the same this morning.
Have tried Factory reset, still no joy.
Led notification is flashing red/green constantly if you plug into charger.
Having read some about this on other HTC phones it seems my phone has overheated, but surely should have cooled down now after being off all night and not on charge (am in the UK so excessive hot weather is not the cause )
Finally received the sim card in post this morning so tried putting that in, still no joy, think I am going to put in in the garage as its really cold in there.
Any ideas before I send it back. I think its knackered.
Click to expand...
Click to collapse
The blinking leds means your phone is overheating, you better not use the phone while charing (until the problem is fixed).
The reason why sense 4.0 might be crashing all the time is because of the widget, if you use a Calender Widget it keeps crashing until you remove it! Try to remove all your widgets and see if that solves the problem.
H-Cim
Thanks for you ideas but.........
Cannot use the phone on charge or otherwise, will not boot up past the HTC screen, widget will already be gone as have factory reset the phone, not sure how long it takes the Phone to cool down but has been off and in a cold room for over 12 hours now, so don't it will resolve itself. An option for other HTC phones is to take the battery out to reset the problem, but this is not an option on the One X, just wondered if anyone had any ideas.
pacswoman said:
H-Cim
Thanks for you ideas but.........
Cannot use the phone on charge or otherwise, will not boot up past the HTC screen, widget will already be gone as have factory reset the phone, not sure how long it takes the Phone to cool down but has been off and in a cold room for over 12 hours now, so don't it will resolve itself. An option for other HTC phones is to take the battery out to reset the problem, but this is not an option on the One X, just wondered if anyone had any ideas.
Click to expand...
Click to collapse
You didn't do any rooting I assume ?
The device is probably damaged in some way, I'd say take it to the seller and see what he says. I haven't read these issues before so they are not a known problem... Probably a hardware problem ?
pacswoman said:
H-Cim
Thanks for you ideas but.........
Cannot use the phone on charge or otherwise, will not boot up past the HTC screen, widget will already be gone as have factory reset the phone, not sure how long it takes the Phone to cool down but has been off and in a cold room for over 12 hours now, so don't it will resolve itself. An option for other HTC phones is to take the battery out to reset the problem, but this is not an option on the One X, just wondered if anyone had any ideas.
Click to expand...
Click to collapse
This is not normal. Phone should cool down completely in a matter of minutes, not hours. If it's overheating to such an extent that you can't use it, it is faulty.
H-Cim said:
You didn't do any rooting I assume ?
The device is probably damaged in some way, I'd say take it to the seller and see what he says. I haven't read these issues before so they are not a known problem... Probably a hardware problem ?
Click to expand...
Click to collapse
Nope haven't rooted.
I think that the phone is faulty so back it goes then. Tried ringing the company but they are not open on a Saturday so will have to wait to see if they are open on Monday now (but this is a Bank Holiday) but we will see.
Thanks for your thoughts
Mimsy said:
This is not normal. Phone should cool down completely in a matter of minutes, not hours. If it's overheating to such an extent that you can't use it, it is faulty.
Click to expand...
Click to collapse
My thoughts too, but you never know Tried ringing the company but they are not open on a Saturday so will have to wait to see if they are open on Monday now (but this is a Bank Holiday)
Just a quick update
Phone has now been off for 24 hrs, in a cold room, tried to switch on this morning still no luck cannot get past the HTC screens. Put it on charger and still showing led notification that phone is overheating. Boxed it back up, it is going back tomorrow and want a replacement
This is making me think do I want the One X with these overheating issues
pacswoman said:
Got my One X on Friday (no sim card as the company I got it from had forgotten to send them out with the phone)
Have been playing around with it most of day yesterday, putting few apps on etc, haven' used it for games.
Last night when coming out of apps and going back to home screen was taking a while to display (kept saying "loading"), eventually home screen appeared. this happened a few times, I then tried to put a widget on screen and it just froze on loading and gave me a message to sat "Sense had stopped working" and then restarted. Thought I had best restart the phone so tried using the restart option and nothing, so went for switch off, which it did and now will not reboot.
Phone did feel a little hot on the back by the camera but did not think too much of it, when I try to turn on the phone I get the HTC screens then as soon as the homescreen comes up before you can unlock it the phone vibrates and shuts down.
Left the phone over night without charging it and is still the same this morning.
Have tried Factory reset, still no joy.
Led notification is flashing red/green constantly if you plug into charger.
Having read some about this on other HTC phones it seems my phone has overheated, but surely should have cooled down now after being off all night and not on charge (am in the UK so excessive hot weather is not the cause )
Finally received the sim card in post this morning so tried putting that in, still no joy, think I am going to put in in the garage as its really cold in there.
Any ideas before I send it back. I think its knackered.
Click to expand...
Click to collapse
I have the same problem about the loading, gonna try to remove the calendar widget; however Sense never crashed.
The heating your phone is experiencing is probably because it's faulty.
Sometimes mine becomes hot too, but in a bunch of minutes cools down.
lordjone, have you seen this thread? I was having the same problem and this fixed it. http://forum.xda-developers.com/showthread.php?t=1597880&highlight=loading
Oletha said:
lordjone, have you seen this thread? I was having the same problem and this fixed it. http://forum.xda-developers.com/showthread.php?t=1597880&highlight=loading
Click to expand...
Click to collapse
Well, I never had so many loading screens and with ARHD rom this problem is completely gone because the sense is entirely loaded in memory. Anyway disabling the background activities breaks the multitasking which i consider bad because i found usefull the ability to switch between apps.
Thanks for your answer
Sent from my HTC One X using XDA
Hey Pacswoman - what was the outcome??
telc said:
Hey Pacswoman - what was the outcome??
Click to expand...
Click to collapse
Got my replacement, had it a week now with no issues at all. Deffo something wrong with the last one, this one seems quicker and doesn't get so hot on the back where the camera is. So far so good. No screen flex problems......very happy bunny. Love it
Giving new phone is only a placebo effect. Because all HTC one x's overheat with high usage.
As soon as the CPU starts bursting more then 50% on only a 1000 MHz (max is 1500) then the phone starts heating up to over 53 degrees. At the point of 48 degrees reached in minutes the LED starts flaching red and green rappidly. when boosting up performance the battery will eventually reach 63 degrees celcius making it almost to hot to hold on to. Most apps crash when the 53 degrees is reached.
I havent tested a 100% CPU load on 1500 MHz but im guessing eventually the battery will burn, damage the unit beyond repair.
I have tested this on 3 different one X's from 3 different places, they all have this problem.
When you play tegra zone games like dungeon defenders it will take about 15 minutes to reach 48 degrees starting to make the led flash, warn for overheat. this game uses 50% of the CPU on aprox 1000 MHz.
I really dont wanna know what happens when you play a game wich uses 100% of the CPU on 1500 MHz...
This happens with and without charging. Wich makes me wonder.. Why they put in a CPU that uses so much power it burns down the battery and overheating it even on 50% CPU usage. This way there is absolutely no way the full power of the one x can ever be used without active cooling it. If you can use only 1000 MHz on 50% max what use is it to put in such a powerfull CPU, and games that will damage the phone.
For the record... Li-ion shouldnt be exposed to temps of 63 degrees for a long time. they will age in days, if not leak, explode or burn.
unbelievable that HTC made such a crappy device!
Not to mention that the battery dies in minutes when CPU uses full power.
to see your temp battery, cpu usage, cpu frequency and much more, download Cooltool in the playstore. its free. it can be custimized big time and root is not required
When a Li-ion battery is exposed to 40 degrees or higher the capacity will be reduced to about 35% a year. The one x becomes 50 degrees easily making the capacity drop even bigger. When using the phone allot above the 50 degrees will make you end up charging the one x multiple times a day after one year
Well... i have a verizon galaxy nexus. running the latest crom with philz recovery.
i have a zerolemon extended battery as well.
while i was working today (i work outside) i was listening to pandora, this is a usual everyday thing, my phone decided to get super hot.
It was HOT. i figured it was a mix of the temperatures here in georgia and my cpu usage. So i powered it off and took out the battery for a few minutes, put the battery back in and put the phone in the DRY section of my cold lunchbox to cool off.
well 2 hours go by, i get off work and try to power the phone on and it only vibrated.odd, as it never happened before, i took the battery out and put it back in. try to power on again. it just vibrated. i thought it was dead.... until a minute later my notification led started flashing. so i called my self from the home phone and it rang!
so now i know the phone is on and functioning buttt.... the screen is completely black. no Boot screen/splash screen not even an led backlight. just black.
ive only seen this problem one time and there was no cure for it, has anyone had the same issue? help?
bump
bump!!!!
Weird defect. Anyone else have this problem?
Edit: as of now it won't charge at all
Edit 2: After a lot of fiddling around, it decided to charge. Working great except for a single dead pixel Got to exchange it on the 9th or whenever they get their shipment in.
Mine charges while powered on.
holabola said:
Weird defect. Anyone else have this problem?
Click to expand...
Click to collapse
Mine charges while on and off. What I did notice, is when I was initially setting it up it went up to 32% and while on charger it started loosing charge. I have no idea why this happened but assumed a service was running in the background. Ever since the initial setup, on or not the watch gains charge. Seemed to take about 2 hrs from near empty to full while the display was on showing time.
As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.
holabola said:
As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.
Click to expand...
Click to collapse
Do you have the cable that came with it plugged into the cradle? I started using my cell cable into the cradle and my battery percentage was going down instead of up.
My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.
pfroo40 said:
My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.
Click to expand...
Click to collapse
This is a ****ing pathetic launch. There is literally no stock anywhere and of the few that are sold a handful have defects. This is simply disgraceful.
Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML
yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.
gammite said:
yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.
Click to expand...
Click to collapse
This was definitely my issue. The problem is the vagueness of the instructions. It basically says turn it on, download the app.. Show off (until it dies).
I had the same problem with it saying charge your battery. I put it on the charger and left. Came back, it installed an update, rebooted a couple times and then was good. I've been playing with it heavy for a few hours and it's at 69%.
Sent from my LG-D801 using Tapatalk
Phlip00ws6 said:
Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML
Click to expand...
Click to collapse
So, I got mine to charge and everything. So far I LOVE IT. I made a post on working apps that I've tested over in the Themes and Apps subforum. Basically, I put it on the Qi Charger I have for my Nexus 5 DIRECTLY in the center and it ended up charging then stopping again. Then, this time, I put it on the charger provided, and it worked to 100%... Very strange but I plan on exchanging it anyway as there is a single dead pixel I can see.
Same issue... Got the watch. Turned it on in the car and it started the update without promoting me to do it and now it is in the same dead cycle I've seen others post about. it will sit on the charger for hours and only be a few percent and when u power it on it tries to update and goes from 10% to 0 in less than a min or two. I just did another reset and put it on the cradle. The only feedback I have that something is happening is the watch is pretty hot. My gear live and Galaxy Gear 1 had an icon that showed charging status when the phone was off. Also they charged quickly, we're always cold and had great battery life. I can't imagine Moto not testing these devices long enough to figure that it should not try to apply an update until the battery was at a certain level or plugged in. I wish when these reviewers do features on the engineers of these devices, like have been recently done instead of ass kissing these guys would at least do some calls g out on their process. It'll like when Apple came out with the IPhone 4 and showed all these unbelievable signal testing facilities and they couldn't figure out when you held the phone normally on your left hand that the signal would drop to zero. It literally took me 2 minutes to figure out that one...
I highly advise you sink a hour charge into the watch first at least. most of these new batteries are like a lithium ion / lipo hybrid. they have a low voltage cutoff so the battery cells don't get damaged and go kaboom. Noone knows how long these sat or what charge was in them, how cold and so on during shipping. I would say people are running them low enough moto is triggering low volt cutoff.the update may have even changed the voltage values they accept as tolerable. and when you power it up this tricks it into a fail mode. ost smart chargers see the low volt and refuse the to charge for risk of a damaged cell. this sounds a lot like moto 360's issues.
When mine hit 80% on the charge, the update downloaded, watch rebooted, and the charge message started appearing.