Got my One X on Friday (no sim card as the company I got it from had forgotten to send them out with the phone)
Have been playing around with it most of day yesterday, putting few apps on etc, haven' used it for games.
Last night when coming out of apps and going back to home screen was taking a while to display (kept saying "loading"), eventually home screen appeared. this happened a few times, I then tried to put a widget on screen and it just froze on loading and gave me a message to sat "Sense had stopped working" and then restarted. Thought I had best restart the phone so tried using the restart option and nothing, so went for switch off, which it did and now will not reboot.
Phone did feel a little hot on the back by the camera but did not think too much of it, when I try to turn on the phone I get the HTC screens then as soon as the homescreen comes up before you can unlock it the phone vibrates and shuts down.
Left the phone over night without charging it and is still the same this morning.
Have tried Factory reset, still no joy.
Led notification is flashing red/green constantly if you plug into charger.
Having read some about this on other HTC phones it seems my phone has overheated, but surely should have cooled down now after being off all night and not on charge (am in the UK so excessive hot weather is not the cause )
Finally received the sim card in post this morning so tried putting that in, still no joy, think I am going to put in in the garage as its really cold in there.
Any ideas before I send it back. I think its knackered.
pacswoman said:
Got my One X on Friday (no sim card as the company I got it from had forgotten to send them out with the phone)
Have been playing around with it most of day yesterday, putting few apps on etc, haven' used it for games.
Last night when coming out of apps and going back to home screen was taking a while to display (kept saying "loading"), eventually home screen appeared. this happened a few times, I then tried to put a widget on screen and it just froze on loading and gave me a message to sat "Sense had stopped working" and then restarted. Thought I had best restart the phone so tried using the restart option and nothing, so went for switch off, which it did and now will not reboot.
Phone did feel a little hot on the back by the camera but did not think too much of it, when I try to turn on the phone I get the HTC screens then as soon as the homescreen comes up before you can unlock it the phone vibrates and shuts down.
Left the phone over night without charging it and is still the same this morning.
Have tried Factory reset, still no joy.
Led notification is flashing red/green constantly if you plug into charger.
Having read some about this on other HTC phones it seems my phone has overheated, but surely should have cooled down now after being off all night and not on charge (am in the UK so excessive hot weather is not the cause )
Finally received the sim card in post this morning so tried putting that in, still no joy, think I am going to put in in the garage as its really cold in there.
Any ideas before I send it back. I think its knackered.
Click to expand...
Click to collapse
The blinking leds means your phone is overheating, you better not use the phone while charing (until the problem is fixed).
The reason why sense 4.0 might be crashing all the time is because of the widget, if you use a Calender Widget it keeps crashing until you remove it! Try to remove all your widgets and see if that solves the problem.
H-Cim
Thanks for you ideas but.........
Cannot use the phone on charge or otherwise, will not boot up past the HTC screen, widget will already be gone as have factory reset the phone, not sure how long it takes the Phone to cool down but has been off and in a cold room for over 12 hours now, so don't it will resolve itself. An option for other HTC phones is to take the battery out to reset the problem, but this is not an option on the One X, just wondered if anyone had any ideas.
pacswoman said:
H-Cim
Thanks for you ideas but.........
Cannot use the phone on charge or otherwise, will not boot up past the HTC screen, widget will already be gone as have factory reset the phone, not sure how long it takes the Phone to cool down but has been off and in a cold room for over 12 hours now, so don't it will resolve itself. An option for other HTC phones is to take the battery out to reset the problem, but this is not an option on the One X, just wondered if anyone had any ideas.
Click to expand...
Click to collapse
You didn't do any rooting I assume ?
The device is probably damaged in some way, I'd say take it to the seller and see what he says. I haven't read these issues before so they are not a known problem... Probably a hardware problem ?
pacswoman said:
H-Cim
Thanks for you ideas but.........
Cannot use the phone on charge or otherwise, will not boot up past the HTC screen, widget will already be gone as have factory reset the phone, not sure how long it takes the Phone to cool down but has been off and in a cold room for over 12 hours now, so don't it will resolve itself. An option for other HTC phones is to take the battery out to reset the problem, but this is not an option on the One X, just wondered if anyone had any ideas.
Click to expand...
Click to collapse
This is not normal. Phone should cool down completely in a matter of minutes, not hours. If it's overheating to such an extent that you can't use it, it is faulty.
H-Cim said:
You didn't do any rooting I assume ?
The device is probably damaged in some way, I'd say take it to the seller and see what he says. I haven't read these issues before so they are not a known problem... Probably a hardware problem ?
Click to expand...
Click to collapse
Nope haven't rooted.
I think that the phone is faulty so back it goes then. Tried ringing the company but they are not open on a Saturday so will have to wait to see if they are open on Monday now (but this is a Bank Holiday) but we will see.
Thanks for your thoughts
Mimsy said:
This is not normal. Phone should cool down completely in a matter of minutes, not hours. If it's overheating to such an extent that you can't use it, it is faulty.
Click to expand...
Click to collapse
My thoughts too, but you never know Tried ringing the company but they are not open on a Saturday so will have to wait to see if they are open on Monday now (but this is a Bank Holiday)
Just a quick update
Phone has now been off for 24 hrs, in a cold room, tried to switch on this morning still no luck cannot get past the HTC screens. Put it on charger and still showing led notification that phone is overheating. Boxed it back up, it is going back tomorrow and want a replacement
This is making me think do I want the One X with these overheating issues
pacswoman said:
Got my One X on Friday (no sim card as the company I got it from had forgotten to send them out with the phone)
Have been playing around with it most of day yesterday, putting few apps on etc, haven' used it for games.
Last night when coming out of apps and going back to home screen was taking a while to display (kept saying "loading"), eventually home screen appeared. this happened a few times, I then tried to put a widget on screen and it just froze on loading and gave me a message to sat "Sense had stopped working" and then restarted. Thought I had best restart the phone so tried using the restart option and nothing, so went for switch off, which it did and now will not reboot.
Phone did feel a little hot on the back by the camera but did not think too much of it, when I try to turn on the phone I get the HTC screens then as soon as the homescreen comes up before you can unlock it the phone vibrates and shuts down.
Left the phone over night without charging it and is still the same this morning.
Have tried Factory reset, still no joy.
Led notification is flashing red/green constantly if you plug into charger.
Having read some about this on other HTC phones it seems my phone has overheated, but surely should have cooled down now after being off all night and not on charge (am in the UK so excessive hot weather is not the cause )
Finally received the sim card in post this morning so tried putting that in, still no joy, think I am going to put in in the garage as its really cold in there.
Any ideas before I send it back. I think its knackered.
Click to expand...
Click to collapse
I have the same problem about the loading, gonna try to remove the calendar widget; however Sense never crashed.
The heating your phone is experiencing is probably because it's faulty.
Sometimes mine becomes hot too, but in a bunch of minutes cools down.
lordjone, have you seen this thread? I was having the same problem and this fixed it. http://forum.xda-developers.com/showthread.php?t=1597880&highlight=loading
Oletha said:
lordjone, have you seen this thread? I was having the same problem and this fixed it. http://forum.xda-developers.com/showthread.php?t=1597880&highlight=loading
Click to expand...
Click to collapse
Well, I never had so many loading screens and with ARHD rom this problem is completely gone because the sense is entirely loaded in memory. Anyway disabling the background activities breaks the multitasking which i consider bad because i found usefull the ability to switch between apps.
Thanks for your answer
Sent from my HTC One X using XDA
Hey Pacswoman - what was the outcome??
telc said:
Hey Pacswoman - what was the outcome??
Click to expand...
Click to collapse
Got my replacement, had it a week now with no issues at all. Deffo something wrong with the last one, this one seems quicker and doesn't get so hot on the back where the camera is. So far so good. No screen flex problems......very happy bunny. Love it
Giving new phone is only a placebo effect. Because all HTC one x's overheat with high usage.
As soon as the CPU starts bursting more then 50% on only a 1000 MHz (max is 1500) then the phone starts heating up to over 53 degrees. At the point of 48 degrees reached in minutes the LED starts flaching red and green rappidly. when boosting up performance the battery will eventually reach 63 degrees celcius making it almost to hot to hold on to. Most apps crash when the 53 degrees is reached.
I havent tested a 100% CPU load on 1500 MHz but im guessing eventually the battery will burn, damage the unit beyond repair.
I have tested this on 3 different one X's from 3 different places, they all have this problem.
When you play tegra zone games like dungeon defenders it will take about 15 minutes to reach 48 degrees starting to make the led flash, warn for overheat. this game uses 50% of the CPU on aprox 1000 MHz.
I really dont wanna know what happens when you play a game wich uses 100% of the CPU on 1500 MHz...
This happens with and without charging. Wich makes me wonder.. Why they put in a CPU that uses so much power it burns down the battery and overheating it even on 50% CPU usage. This way there is absolutely no way the full power of the one x can ever be used without active cooling it. If you can use only 1000 MHz on 50% max what use is it to put in such a powerfull CPU, and games that will damage the phone.
For the record... Li-ion shouldnt be exposed to temps of 63 degrees for a long time. they will age in days, if not leak, explode or burn.
unbelievable that HTC made such a crappy device!
Not to mention that the battery dies in minutes when CPU uses full power.
to see your temp battery, cpu usage, cpu frequency and much more, download Cooltool in the playstore. its free. it can be custimized big time and root is not required
When a Li-ion battery is exposed to 40 degrees or higher the capacity will be reduced to about 35% a year. The one x becomes 50 degrees easily making the capacity drop even bigger. When using the phone allot above the 50 degrees will make you end up charging the one x multiple times a day after one year
Related
So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
truthlesshero said:
So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
Click to expand...
Click to collapse
heat? is it getting hot? the phone has a safety to shut odd when the cpu temp reaches 110C. but i find it hard to imagine that it reaches 110C just sitting there(unless its plugged in, sitting in a non ventilated area).
If it's doing that and its stock and unrooted then you need to take it back
forgot to remind you to return to stock & locked before taking it back....if you choose to do so
simms22 said:
heat? is it getting hot? the phone has a safety to shut odd when the cpu temp reaches 110C. but i find it hard to imagine that it reaches 110C just sitting there(unless its plugged in, sitting in a non ventilated area).
Click to expand...
Click to collapse
Yeah...i don't think it gets that hot
The phone is just usually in the car..and I've had the chance to hold it right after it shuts off..i wonder if taking the case off..in case, like you said, ventilation might be the problem..
jase33 said:
If it's doing that and its stock and unrooted then you need to take it back
forgot to remind you to return to stock & locked before taking it back....if you choose to do so
Click to expand...
Click to collapse
Definitely..the root toolkit helps and i would able to flash a stock image and relock the phone..
just an extra bit of info in case someone googled/searched for this same problem and fell on this forum...
because after my searches, everyone that has had the same problem doesn't seem to have an answer...and now my phone, who did it a few times in the first few months...now has started to do it almost consistently...
randomly when i leave the house, it just goes to sleep and then the phone is turned off
the phone is NOT hot and it's literally minutes of being in the car or going for a walk, without bluetooth or gps or wifi on...and even when it is, sometimes it will still turn off
no pattern at all...both rooted and not, stock rom and not...stock kernel and not (have tried stock, james bond, and trinity so far)...
i'm going to try uping the min frequency and different governors to see what happens...
i will keep this thread updated
Try to see what happens if you hold the phone screen up and drop it 1 or 2 inches.
I am currently on my 5th Galaxy Nexus from Verizon. Phone 3 and 5 had a problem of turning off in my pocket. Almost every time I took the phone out is was off. I finally discovered that any jarring movement turns the phone off. If I did anything more then gently place it on the counter the phones would shut off. This occurs with the standard battery and back and the slim extended battery and battery back. The phone is inside a Seidio Convert case and this still occurs.
Mr. Toad said:
Try to see what happens if you hold the phone screen up and drop it 1 or 2 inches.
I am currently on my 5th Galaxy Nexus from Verizon. Phone 3 and 5 had a problem of turning off in my pocket. Almost every time I took the phone out is was off. I finally discovered that any jarring movement turns the phone off. If I did anything more then gently place it on the counter the phones would shut off. This occurs with the standard battery and back and the slim extended battery and battery back. The phone is inside a Seidio Convert case and this still occurs.
Click to expand...
Click to collapse
it seems like there's a good chance that's what's happening...as a fresh boot/install of any rom, including stock, and any kernel, any radio, all cause it to randomly shut down. but i noticed if it's NOT in my pocket and i hold it in my hand it almost never ever shuts down...so i'm thinking this is the problem...will keep this updated..thanks
I'm on my 4th Nexus because of "randomly" shutting down
As much as I love my rooted Nexus (4.1.1 ) full_toro_userdebug, after a couple of weeks, each phone has been shutting off randomly in my pocket or just jarring it in any way. I finally seemed to have fixed it by putting a small block of tissue paper the size of the battery between the case back and the battery.
It has allowed me to drop it from an inch or two above a wood table as drop it....It is 24 hours now. I will update with any change.
truthlesshero said:
just an extra bit of info in case someone googled/searched for this same problem and fell on this forum...
because after my searches, everyone that has had the same problem doesn't seem to have an answer...and now my phone, who did it a few times in the first few months...now has started to do it almost consistently...
randomly when i leave the house, it just goes to sleep and then the phone is turned off
the phone is NOT hot and it's literally minutes of being in the car or going for a walk, without bluetooth or gps or wifi on...and even when it is, sometimes it will still turn off
no pattern at all...both rooted and not, stock rom and not...stock kernel and not (have tried stock, james bond, and trinity so far)...
i'm going to try uping the min frequency and different governors to see what happens...
i will keep this thread updated
Click to expand...
Click to collapse
Any updates from you? I am having the same problem in that my screen will turn off and I can't get it to turn back on without pulling the battery. I can tell the phone is still on because LED notifications will continue to blink but the power button doesn't do anything.
Interestingly I've noticed lately that after I pull the battery and restart the phone, it seems to reset the battery stats. For example, tonight my phone has been off the charger for about 2 hours but after I just had to pull the battery, it booted back up and battery stats say it's been on battery for 24 minutes only.
Anyone else experiencing anything similar?
mrlaughter said:
As much as I love my rooted Nexus (4.1.1 ) full_toro_userdebug, after a couple of weeks, each phone has been shutting off randomly in my pocket or just jarring it in any way. I finally seemed to have fixed it by putting a small block of tissue paper the size of the battery between the case back and the battery.
It has allowed me to drop it from an inch or two above a wood table as drop it....It is 24 hours now. I will update with any change.
Click to expand...
Click to collapse
had this problem for several weeks: as long as i used the phone everything went fine but when i put it to sleep and stuff it in my pocket it shut itself down every second or third time.
your tipp with the tissue paper did the trick for me, no shutdown in the last five hours. thanks!
Has anyone found the reason for this happening? first time in eight months, my nexus turned down. first few turning offs phone has been hot and battery normal (70 ,80%). the last time the phone was cold and empty battery (although it was full). i am on custom rom (AOKP).
husko said:
Has anyone found the reason for this happening? first time in eight months, my nexus turned down. first few turning offs phone has been hot and battery normal (70 ,80%). the last time the phone was cold and empty battery (although it was full). i am on custom rom (AOKP).
Click to expand...
Click to collapse
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
colinlbc said:
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
Click to expand...
Click to collapse
i do not think that the battery connection is here a problem... when the phone was ˝off˝ i tried to call myself from mothers phone and everything was normal (in speaker of her phone it was ringing), but my phone was dead... nothing..
so i came to the conclusion that the phone is not exactly turned off, but the screen is and the power button does not work also. that is why i cant ˝turn on˝ my phone.
looks like the phone is in some kind of standby, but i dont know why this happens, maybe it is rom issue... i switched from AOKP to CM10 and so far (4 days) the phone has not been turned off by itself.
battery connection for me
colinlbc said:
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
Click to expand...
Click to collapse
I agree with the battery connection guess. I had the same problem of it turning off randomly and it hasn't happened to me since I cleaned off the connectors on both the battery and the phone. Good luck to everyone else!
i am having the same problem
truthlesshero said:
So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
Click to expand...
Click to collapse
do you also have dream scene enabled? i have noticed that when i have my nexus plugged in and the dream scene is on that it is hard to get it just to the main passcode screen upon hitting power button.
now the phone just randomly turns off , while in the middle of charging sitting completely still on my desk.
wtf is going on with this phone?
I had this issue when I first got the GN.
Unfortunately, I think it is a permanent hardware issue (at least it was for me). Not due to software/firmware or anything like that. I would get random reboots, sometimes once a week, sometimes twice a day.
I finally had to make use of the warranty and send it into verizon. I got a new one, and it works great! Not a single random shutdown or reboot.
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
suret said:
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
Click to expand...
Click to collapse
I had about the same problem, with it working fine with a decent charge (anywhere between 30-80%), and all of the sudden it would say "battery critically low" and shut down. Putting it on the charger would often get the charge to show what it was before it freaked out.
I noticed that the battery was starting to bulge and get somewhat "mushy"....which told me the battery was probably going to explode or leak if I didn't replace it soon
I have had the phone for a year and four days, and this just showed up in the last few days...fortunately I bought an extended warranty and they will pay for the replacement battery I just picked up today.
FYI, the battery should be totally flat on both sides. Mine would wobble if I set it on a table.
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Thanks, mine is doing the same thing - about once every 2 days or so. I can see in the battery life plot that it sometimes goes from 90% almost completely vertically to 0% and then right back up to 90%. I don't see any obvious bulges or "mushiness" to it, but it doesn't seem to be completely flat when put on a table. I'll see if I can get a replacement battery, this phone was not used by it's previous owner for maybe a year or so before I bought it, maybe that might have been part of the problem.
suret said:
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Click to expand...
Click to collapse
Any time a battery is misshaped it can do the oddest things.
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Happening to us too
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
roothorick said:
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Click to expand...
Click to collapse
jester131 said:
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
Click to expand...
Click to collapse
If you're really desperate to get those particular batteries working, you could try cleaning the contacts, both on the battery and in the phone, with rubbing alcohol and Q-tips. But most likely you will need new batteries.
Battery( low power) Shut Down Issue Fixed
I also was having the "critical powerl level" shut down issue over the past two weeks. My phone is about two years old, and there was a few occasions in the past two weeks where i pulled it out of my pocket and it was off. Then this past week the phone (on a full charge) would go anywhere from around 90% sometimes %40, and then all of a sudden say "battery low" and shut off. It would turn back on, but would only stay on for a few minutes.And a few times it also got really hot. It wasnt doing this when plugged into the wall so i examined my battery and there was NO visible flaws or bulging of any kind, it looked fine. But as we all know just because it looks good certainly doesnt mean it is so i odered one on ebay for about $10. It arrived 2-3 days later and instantly fixed my problem. The phone is fine now and hasnt done anything wierd. It was the battery. These batteries have a limited life span, and very often the phone may say the battery is 76% charged but the capacity of the battery under load can still draw it down to 0%. You cant always trust the level the phone says its at. So if anyone else out there is having this power issue it really isnt expensive to find a good battery out there. The one i got was $9.98 and it is a Samsung battery identical to the one that came with the phone. Except the new one has a fresh date of 2013 on it. Very happy to have my phone back. Ive never been a part of any sites like this, but im posting here now because there seems to be a lot of people having this issue, and often someone will put a very complex procedure on these sites to fix an issue when its not always necessary. If you have the power/shut off issue like i've described here and your phone does the same as mine was its probably the battery, and for the price of a new one like i got, its worth trying.
Hey guys.
Some days ago problems started with overheating. I mean not the usual 40 °C overheating, i mean realy fingerburning crazy hot overheating.
Then friday night my HOX freezed while charging and playing pvz2. And when i say freezed i mean display and sound and everything. I couldnt even turn it of by holding power button for 10 secs. Neither could i turn it on for half an hour after battery drained and i pluged in the cable.
Since my ROM i had was a bit buggy, i thought it might be a solution, flashing another one and so i did.
Happily starting new ROM after flashing, frustrated by first expressions. When the phone charges i cant do anything, otherwise it crashes.
Today it startet crashing while incomming calls. Then finaly it crashed so hard, i cant even start the bootloader. I think the battery is empty, but also i can't charge the phone (or it seems like i cant, cause the led won't light up).
Any Ideas or solutions? Would be great, need an alarm clock for tomorrow
Hmm probably not going to have an alarm clock tomorrow. Leave it on the charger over night. When it's not reacting/powering up in the morning it's over.
So, i tried to start it today again but no reaction. I'm gonna try to send it to t-mobile. Hope i will get a replacement even without warranty because my bootloader is unlocked. Otherwise it would hurt my purse :'(
I doubt they will be able to resurrect it
This sounds like a hardware failure to me.
So, not likely that they will be able to detect the unlocked bootloader.
Hello xda members,
So i will go straight to my problem.
Yesterday I left my Z5 Premium to charge over night (for like 4-5 hours). When i get up for work, I disconnected it from charger and quickly checked my phone (standard route - messenger, line app) those actions didn't take longer than 2 minutes. After that i left my on couch and went to bathroom. When i came back phone was super hot and with black screen. Tried to turn it on and off but nothing happened and decided to don't touch it and wait for it to cool down. Unfortunately it's been over 24 hours since that happened and still phone didn't even vibrate when i try to turn it on.
I started to thinking that battery or cpu is gone (when i put it back to charger again start to get super hot).
Thanks in advance!
Best Regards,
Stanimir Hristov.
Xshad3 said:
Hello xda members,
So i will go straight to my problem.
Yesterday I left my Z5 Premium to charge over night (for like 4-5 hours). When i get up for work, I disconnected it from charger and quickly checked my phone (standard route - messenger, line app) those actions didn't take longer than 2 minutes. After that i left my on couch and went to bathroom. When i came back phone was super hot and with black screen. Tried to turn it on and off but nothing happened and decided to don't touch it and wait for it to cool down. Unfortunately it's been over 24 hours since that happened and still phone didn't even vibrate when i try to turn it on.
I started to thinking that battery or cpu is gone (when i put it back to charger again start to get super hot).
Thanks in advance!
Best Regards,
Stanimir Hristov.
Click to expand...
Click to collapse
Is the phone hot towards the top part (cpu) or bottom/middle (battery)?
Sounds like you have an app that's stuck and running the cpu at max frequency constantly...did you install/update any app before the problem arose? If so, uninstall/downgrade it and see...
Are you using Flat Style Colored Bars by any chance? If you do and are running version 2.1.0 as it's known to cause cpu overheat, if it's the case downgrade to the previous version...
One last thing, have tried to force power down the phone (power button/volume up combo) that might fix a stuck app...
Xshad3 said:
Hello xda members,
So i will go straight to my problem.
Yesterday I left my Z5 Premium to charge over night (for like 4-5 hours). When i get up for work, I disconnected it from charger and quickly checked my phone (standard route - messenger, line app) those actions didn't take longer than 2 minutes. After that i left my on couch and went to bathroom. When i came back phone was super hot and with black screen. Tried to turn it on and off but nothing happened and decided to don't touch it and wait for it to cool down. Unfortunately it's been over 24 hours since that happened and still phone didn't even vibrate when i try to turn it on.
I started to thinking that battery or cpu is gone (when i put it back to charger again start to get super hot).
Thanks in advance!
Best Regards,
Stanimir Hristov.
Click to expand...
Click to collapse
FACEBOOK MESSENGER, and LINE MESSENGER are the worse apps i have observed over the years using mobile resources.
if I were you, i would have done following with my z5p
1. Press and hold the Power button and the Volume Up button at the same time ( FIVE SECONDS MAX). The device will vibrate 3 times, release THE BUTTONS IMMEDIATELY !!!, this will soft reset your phone. leave for few minutes and restart. if it doesn't restart, plug the charger and see if its charging. Once charged, start your device.
2. I would have uninstalled many apps which i don't use. for example bloatware,
3. since my device is rooted, i have installed PURIFY with root access granted and it stops AUTO STARTING apps by default and having notification access panel. the only apps i want to have auto start i have manually screened them. this apps overall HELPS me big time. it works on NON ROOTED phones also! but not to its full potential.
The problem is that i can't make phone to start. Even when i put it to charge still doesnt indicate anything (screen is black, no vibrate, no led indication) thats why i created this thread.
Xshad3 said:
The problem is that i can't make phone to start. Even when i put it to charge still doesnt indicate anything (screen is black, no vibrate, no led indication) thats why i created this thread.
Click to expand...
Click to collapse
if all above what me and DM said isn't helping then you must take the device to SONY TECH SHOP and let them look at your device!
Xshad3 said:
The problem is that i can't make phone to start. Even when i put it to charge still doesnt indicate anything (screen is black, no vibrate, no led indication) thats why i created this thread.
Click to expand...
Click to collapse
You might have soft brick your phone... But you still should be able to recover it...it might take a bit longer though, your battery is completely drained...
Read this thread, it's old but should still be relevant...
You never answered my questions though, did you install or updated or did anything in particular before the phone started to act up?
-DM- said:
You might have soft brick your phone... But you still should be able to recover it...it might take a bit longer though, your battery is completely drained...
Read this thread, it's old but should still be relevant...
You never answered my questions though, did you install or updated or did anything in particular before the phone started to act up?
Click to expand...
Click to collapse
No. I made settings to update only when phone is charging and is connected to wifi. Even made it to disable all data transfer while is locked. Phone itself isn't rooted and im using same apps since i bought phone.
Xshad3 said:
No. I made settings to update only when phone is charging and is connected to wifi. Even made it to disable all data transfer while is locked. Phone itself isn't rooted and im using same apps since i bought phone.
Click to expand...
Click to collapse
Is your phone still completely Unresponsive?
Did you try to leave on a charge to see if it shows any sign of life (led coming up)
Go check that thread that I posted, you'll bring it back to life...
They're hard to brick unless it's an hardware problem otherwise they can take a beating trust me
Hello again.
Just want to leave a quick update:
After finally I got free time I read thread that suggested me to read and started to attempting to revive phone. It's been an hour since I put phone on charger. Still no red led. Only "hot" area is at shell that covers CPU - area that is in red circle.
Everything else is cold. CPU temperature is around 38-42°C pretty normal I would say. So how much time I should leave to charge? Last time when phone was running battery was on 100% (last Friday).
Update 2:
I measured voltage of battery and it's 2.81V
I will leave it to charge till I sleep and tomorrow will need to purchase new battery.
When I bought phone I had problems with battery but with last update from SONY I managed to use phone for 3 days with one charge (normal use - few captured pictures, an hour games, 30 minutes watching Californication on Netflix and FB and Line - less than 10 minutes).
So can you recommend me an site where I can purchase new battery (I want to be original if possible)?
Best Regards,
Stanimir Hristov
Well guys I have bad news. Problem is in hardware.
After I left phone to charge over night when I woke up I unplugged charger and measured voltage of battery. The results was bad: voltage of battery was 0V. Then I unplugged battery and put phone to charge without connected battery to measure what voltage is going to battery and it was 0.61V.
So thanks again for trying to help me and encouraging to fix problem.
I don't know what happened, but my true friend is probably deadly ill and she's dying.
My Samsung Galaxy Tab S 10.5 after almost 3.5 years of really hard work, 8h daily of SOT, hard CPU tasks, loading battery two times a day, started to do strange random reboots.
I was installing Blue Filter app, reading big pdf and sending this PDF from Xodo to Voice Aloud reader. Tablet was connected to charger from Moto X Style, which is turbo power charger. I saw first reboot, then other and next. Entered Cwn Twrp, cleaned cache but the problem still existed. Cleaned system, internal storage and tried to flash Iron ROM again. Strange, but tablet couldn't flash Iron ROM 3.2 gauge showed 100%, almost after beginning of installing ROM. I decided to flash 4 elements repair ROM with Odin, but it didn't help. Checked erase NAND, flashed correct pit file.
Strange, but while flashing with Odin, there were no reboots, so downloading mode is working properly. But after install, reboots returned, almost after running system first time.
Maybe it depends on ROM version? I flashed 4 files of 4.4.2 with Odin, while I was on 6.0.1 earlier?
But reboots started on proper ROM.
Also, maybe charger is responsible? Moto X Style 3A charger maybe damaged memory or motherboard of my friend?
Do you think that exchanging the battery may help? My battery when it was loading frequently showed a red cross, it can be that it's damaged, but random reboots never happened to me.
I don't want to buy new device, it's really stupid for me to spend hundreds of dollars every two, there years. I believe that a device should work 5 years or longer. Maybe corporations make devices especially to die after warranty period?
Can you help me to determine what is damaged?
It was my true friend, carrying tons of books with a thin device, reading big pdfs smoothly, making notes tons of paintings, editing photos and taking photos with my Nikon D610 via USB, listening to music with A.r.i.s.e , watching photography tutorials and movies, modern Combat 4 tons of hours, notes, showing portfolio to my clients... Yes I love my small friend, can you help me to rescue it?
You can see the behaviour here
Are the reboots happening even while plugged in or only after unplugging the charging cable?
Also is the percentage reading being sporadic meaning it changes every time it shuts off?
Replacing the battery is fairly cheap and easy on this model.
Here is a guide:
https://www.ifixit.com/Guide/Samsung+Galaxy+Tab+S+8.4+Battery+Replacement/51359
Where to buy a replacement battery:
https://www.ifixit.com/Store/Parts/Samsung-Galaxy-Tab-S-8-4-Battery/IF252-014-1
If for some reason it still has the same issue after replacing battery then the battery connector needs to be looked at under microscope. It may have a loose connection to the board meaning it would need to be resoldered.
Dear Benjamen, thanks for your help. Tab reboots even if it's plugged to charger. The percentage is strange, one time it shows 40%, another time beeps and shows low power warning.
Sometimes it works 5 minutes without reboot, some times boots many times continuously.
Do you think it's battery? No EMMC error or some chip damaged on motherboard?
Download mode Odin worked good, also CWRP worked without reboots.
Maybe internal storage is damaged?
What do you think?
If it is battery I can surely exchange it like you wrote.
You can see the behaviour of tablet on YouTube I've posted above.
Have you tried to reinstall Twrp and a custom rom besides Iron Rom and doing a clean flash? Also I was thinking it might be a corrupted sd card try to remove the sd card and reboot see if that works I had a tablet once that was going bonkers cause the sd card was messed up , it might not be it but could always try it. Also make sure your on the proper boot loader for the rom you are trying to flash iron rom thread actually has a link to all the current boot loaders if i remember correctly. I do own this device and run a custom nougat rom no issues, just shooting out some ideas but you are right this is great device and should last a long time.
Astania said:
Dear Benjamen, thanks for your help. Tab reboots even if it's plugged to charger. The percentage is strange, one time it shows 40%, another time beeps and shows low power warning.
Sometimes it works 5 minutes without reboot, some times boots many times continuously.
Do you think it's battery? No EMMC error or some chip damaged on motherboard?
Download mode Odin worked good, also CWRP worked without reboots.
Maybe internal storage is damaged?
What do you think?
If it is battery I can surely exchange it like you wrote.
You can see the behaviour of tablet on YouTube I've posted above.
Click to expand...
Click to collapse
Sounds like battery connector has loose soldering. Take it to a reputable repair shop that does soldering and tell them to check the battery connector and see if it needs resoldering. That's how I ended up fixing it with the same symptoms that you had.
Edit: Forgot to tell you but I cant play the YouTube video, maybe the embedded video link is invalid so can you send me the youtube link?
Mine has been doing the exact same thing for a couple of days now.
I'm running LineageOS 14.1.
Random reboots both with the charger connected and disconnected, Battery percentage is around 45% most of the time, but jumps to 0% or 100%.
I've already replaced the battery with a "new" one (about 12 months old, according to the label), but to no avail.
Any ideas? I really like this device and would not want to buy a replacement...
brot2
My SM-T800 started doing something strange like this yesterday. As I was watching Youtube and reading a news site in split screen mode, the screen suddenly went blank (it didn't shut down, but went blank at once). Before this happened, I saw a warning that my battery charge was below 15%. After powering on the tablet, my charge was 28%. I opened youtube and a web browser again, and the screen went blank within a minute. After powering on, I decided that I will not be using split screen mode again, but the screen eventually went blank. I monitored the CPU temperature and it didn't seem like it was running too warm (50ish C). I will try re-calibrating the battery (if that's even possible) and even replacing one, but if that doesn't help I guess it's time to move on to something new. Sadly, four years after the T800, nobody made a worthy replacement (the leaked Tab S4 specs look good, but they want to charge laptop prices for that).
PS: It's running the stock rooted (later unrooted) MM 6.0.1 from November 2016 with TWRP.
I re-calibrated battery and the tablet seems to be working fine so far.
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device
Okay first of all very big thank you for your replies
my Galaxy Tab S 1 except strange reboots is also overheating when it has some tasks to do measured temperature on CPU cores is getting around 80 degrees Celsius and is going up and then tablet gets restart so I don't know if it is only the problem with battery maybe it's connected with CPU problems or other electrical problems on MotherBoard.
It's worth to mention, that I've charged the tab with charger from Moto X Style, that is Turbo Charger, with 3A, and the Tab S1 can load with 2A only.
https://youtu.be/APgivhY31ws
Here's the link to movie with Tab behaviour again, can you see it now?
Astania said:
Okay first of all very big thank you for your replies
my Galaxy Tab S 1 except strange reboots is also overheating when it has some tasks to do measured temperature on CPU cores is getting around 80 degrees Celsius and is going up and then tablet gets restart so I don't know if it is only the problem with battery maybe it's connected with CPU problems or other electrical problems on MotherBoard.
Click to expand...
Click to collapse
My tablet used to have a damaged main-board that used to overheat. However, the screen did not go blank when that happened. I actually got some kind of message that said that the tablet is overheating. This was fixed after I replaced the mainboard. You can certainly try it, but these things were not cheap when I did it.
Mine also started doing this last month now it wont power on but resets till the battery is dead.
Did you get it fixed?
Akopps said:
My tablet used to have a damaged main-board that used to overheat. However, the screen did not go blank when that happened. I actually got some kind of message that said that the tablet is overheating. This was fixed after I replaced the mainboard. You can certainly try it, but these things were not cheap when I did it.
Click to expand...
Click to collapse
I'm seeing random shutdowns with no warning popup on heat but the screen area where the motherboard is sure gets hot. I replaced the battery and same result. I looked at the battery connector and looks OK, seems tight but I didn't check with a magnifying glass. Where did you source your motherboard?
Also how has everyone elese resolved this? I see people citing the problem on this old thread but I'm curioius if you found a resolution.