Develop Bugs

Nexus just dies while using it

I was using my nexus on facebok last night with a virtually full battery when fb stopped responding and a few seconds later the phone just switched off.I tried to restart it it but it would not come back on.I tried al combinations of buttons to try and reset but still nothing.I plugged the charger in to try,nothing.I left it on the side board,I forgot to leave the charger in all night.got up this morning plugged it in the charger and it turned on,left it for 5 mins unplugged the charger and it turned itself straight off again.I have a feeling that my battery has just instantly died,the phone is only about 3 weeks old at the moment.I will be charging it for a few hrs and see if it will come back alive.Fingers crossed it will.Its strange to go from a full battery to off in an instant.

Err did you try to pull the battery when the phone originally crashed.
Sent from my Galaxy Nexus using XDA App

I didn't pull out the battery as i didnt think it was nessasary.After a few hrs charge it came back on but it is worrying that this could have happened to such a new phone

This happened to my first nexus. Totally just randomly died.
I returned it as faulty.
Sent from my Galaxy Nexus using XDA App

potsykate said:
I didn't pull out the battery as i didnt think it was nessasary.After a few hrs charge it came back on but it is worrying that this could have happened to such a new phone
Click to expand...
Click to collapse
Basically what happened was that when your phone "died" it actually stayed on but became unresponsive. Because you just left it for the whole night it drained the battery dry which is why you found it like that the next day.
Anyway next time when your phone crashes just do a battery pull and it should fix itself. The crash seems to be a common ICS bug and a few people have reported it. (including me) Hopefully Google fixes it soon.
Sent from my Galaxy Nexus using XDA App

it's not just because it's a nexus. it's been an issue with various android-based phones over the years. granted, not a common one... just somehow something 'screws up' and you have to do a battery pull to reset the issue.

I've run android for a while now and have had various lock ups, but this was totally different. It actually locked up and turned off and no matter what buttons for reset or just a normal boot would do anything the battery was totally flat and only a charge would do anything.i could not even boot into recovery as it was flat. Its going back fire a replacement in the next few days
One thing I have noticed since it happened is the battery life has gone terrible in that it is draining very very quickly yet nothing has changed on my phone
Sent from my Galaxy Nexus

I experienced this too yesterday. I was on call with headset and I had USB plug. Suddenly phone call ends and phone was dead. I have unplug from USB and pull battery.

Mine did exactly this while on charge last night. Pulled the battery and it fired up straight away. Second time its crashed since i got it. My iphone 4 only crashed once in the 18 months i had it. Guess android isnt as stable yet.

Happened to me yesterday, and then wouldn't charge. Did a battery pull then put it on to charge. When I got it back on checked Battery temp and it was 45C I think that was the issue. after half hour it was down to 31C.

Omg.. something like the G2X random reboots?

I just experienced the same problem. Using my phone and it just went black. First thought was to try powering it on. No luck. Second thought, pull the battery. No luck. Went back to my desk and plugged it into USB so it would charge. No indication it is charging. Tried turning it on. No luck. Leaving it for an hour or more and will see if that does the trick.
Googling to find this thread I actually found dozens of threads on various sites talking about this issue. Hopefully it is a bad batch of devices and quality control has rectified the situation.
Anyone have any successful resolution to this issue? I've been using my phone for around a month now.

My Samsung Galaxy Nexus won't turn on

First of all I read all the possible posts here in the XDA forum about this problem but no one was able to help me :s
I was listening music with my cellphone than it crashed and turned of from nohting. My first thought was "Damm, it crashed!" and I removed the battery and after a couple minutes I put it back and than the cellphone never turned on again. No battery status is showing up, no leds, odin and flash mode doens't work either. I don't no what to do :s
I tried this:
◘ Unplug from USB, remove battery 5 min, put it back
◘ Odin and Flash mode
◘ Turn it on without battery on pc
◘ Turn it on while recharging
My GNexus model is a I9250 GSM.

Could you add some more details? How long the phone's been in operation, refurbished?, rooted?, your current ROM, kernel, radios, advanced kernel settings such as voltage changes, any tweaks, battery type, temperature.
This exactly happened to me on my DroidX. I spent 2 weeks trying everything to revive it including taking the phone apart before adding it to the pile and getting my current GNexus Toro.. so I know how much this sucks. I'm not an expert on phones bricking but I know that connections can go bad or come loose, especially if the phone has been dropped or other impact, components start to lose their integrity over time and voltage shorts 'burn out' op-amps. You mentioned listening to music, so I'm wandering about the IVA components burning out, which usually has voltage too high especially on boot... Hope you can get it working.

7175 said:
Could you add some more details? How long the phone's been in operation, refurbished?, rooted?, your current ROM, kernel, radios, advanced kernel settings such as voltage changes, any tweaks, battery type, temperature.
This exactly happened to me on my DroidX. I spent 2 weeks trying everything to revive it including taking the phone apart before adding it to the pile and getting my current GNexus Toro.. so I know how much this sucks. I'm not an expert on phones bricking but I know that connections can go bad or come loose, especially if the phone has been dropped or other impact, components start to lose their integrity over time and voltage shorts 'burn out' op-amps. You mentioned listening to music, so I'm wandering about the IVA components burning out, which usually has voltage too high especially on boot... Hope you can get it working.
Click to expand...
Click to collapse
Well first of all I thank you for your concern and my phone is on again, thanks to my uncle. The phone is '4 months old', I rooted last month, bootloader unlocked and I was using samsung stock rom (4.2.1 JB). Yeah, that really suck monkey b*lls. If you got the same problem as me (I really hope not) that's what you should do: First remove the battery, plug the charger and than put the battery back. In my case, It kind "shorted" the battery and my phone is back on. I was reading posts and posts and discovered that GNexus has this problem and a lot. Dunno when it can happen again but I really don't want a paperweight. Once again, thank you!

Glad you got your Nexus back up and runnning. Thanks for posting back with details after you figured out the problem and got your phone working, +1 right there. There's always a good chance this will help out someone later on. :good:

Confirmation: balums worked for me
balums uncle's solution worked for me: specifically, (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button.
Thanks balums!
Does anybody have technical (design/EE) insight into what would cause this?
This was starting from a device that appeared totally dead.
The battery was *fully charged* (and showed up that way immediately when the device finally booted).
I had done the obvious things of removing/inserting the battery, cleaning contacts, checking the USB power connection.
Was about to pull it apart when I saw balums post, saving me huge time.
Device is about 16 months old. Stock OS and settings. First time this has happened.
Search terms:
CDMA (Verizon) Samsung Galaxy Nexus -- SCH-i515.
Phone won't boot. Device won't turn on. Won't start. Dead. No worky.
Thanks,
Seth

Awesome! You trick worked, balums!
Interestingly I also have the standard stock version of OS and Hardware which I bought 14 Months ago (nearly to the day). I was surfing over WiFi yesterday evening and when I turned the phone off I noticed the screen getting grey for a moment, not black. And this morning the Nexus just didn't turn on.
Anyway, thanks for the solution, have a nice day!

That is very odd because my i515 also did the exact same thing and I have owned it for 15 months. I can't wait to get home and try this trick. More to come.
Drew

Thanks!
balums said:
Well first of all I thank you for your concern and my phone is on again, thanks to my uncle. The phone is '4 months old', I rooted last month, bootloader unlocked and I was using samsung stock rom (4.2.1 JB). Yeah, that really suck monkey b*lls. If you got the same problem as me (I really hope not) that's what you should do: First remove the battery, plug the charger and than put the battery back. In my case, It kind "shorted" the battery and my phone is back on. I was reading posts and posts and discovered that GNexus has this problem and a lot. Dunno when it can happen again but I really don't want a paperweight. Once again, thank you!
Click to expand...
Click to collapse
Hey Balums,
My GNex didn't turn on this morning and I was really confused as to why it would do such a thing, until I saw your post. Thanks a lot for posting your uncle's remedy!
It fixed mine!
-Fupa

bookmarked. thanks op.

Galaxy nexus wont turn on or charge.
I tried (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button but my galaxy nexus still dont turn on. i have 4.2.2 stock rooted. i was downloading something and my screen become weird in colors and i cent use the phone. i turn it of and now wont turn on again or charge.
after unlocking and rooting i installed this touch recovery from google play. [ROOT]Recovery Tools

Excellent! balums' suggestion helped me. I thought I had tried this before but apparently didn't quite get this in the right sequence.
The only remaining issue I have now is that when it does turn on, I've got the thunderbolt on the battery indicator, the phone says it's charging at the lock screen, but when I go to Battery under Settings it says that the battery is discharging. This effectively has my phone in a state where I can't unplug it (battery is too low but it also doesn't appear to actually "charge"). I tried replacing the Micro USB charge port PCB board and came up with the same results. To me, this seems like a problem and may indicate a motherboard or battery connection issue. I used the "Battery Monitor Widget" and it indicated that it was getting AC power. Any thoughts?

Thanks to XDA and Balum's suggestion! I thought my phone just died! It was on 70somethign % battery last I looked, connected by USB to the PC and I don't know if I turned it off and walked away for a while or if it turned off by itself, but it would not turn on no matter what I did after I got back to my desk. It is on Android 4.3 takju stock not rooted.
Thank you all again for the instructions on how to revive the GNex!

Samsung Galaxy Nexus won't power up
I got a Samsung Galaxy Nexus. I got it from my cousin and therefore don't have any information about the rooting status as well as the ROM but i guess it was running stock. The phone won't turn ON, it is not detected in the computer. No LED or any other indication. I tried the above method which worked for many people but it failed. What is special about the phone is that the upper part of the screen is heating up more as compared to the rest of the phone. Can somebody help me fix this? Is this a hardware issue?

I have the EXACT same problem as you do. I have no idea where to start to try to fix it. I took a picture, then lines went squiggly across the screen, then it flickered, and died. I cannot power it on at all. I tried Uncle's tricks. No luck.
Anyone have some ideas on what to try? Thanks.
majidkhan said:
I got a Samsung Galaxy Nexus. I got it from my cousin and therefore don't have any information about the rooting status as well as the ROM but i guess it was running stock. The phone won't turn ON, it is not detected in the computer. No LED or any other indication. I tried the above method which worked for many people but it failed. What is special about the phone is that the upper part of the screen is heating up more as compared to the rest of the phone. Can somebody help me fix this? Is this a hardware issue?
Click to expand...
Click to collapse

Also having the same problem. My Nexus has been rebooting randomly for the past week or so, and finally, this morning, it refuses to turn on at all.
It's a Verizon Galaxy Nexus running stock, but it's been rooted. I'm using the extended battery. The trick that was posted earlier in this thread doesn't seem to work for me. I've tried multiple USB cables and power sources.
I'm going to try the standard battery when I get home, but I'm not expecting positive results.

Work-around
About two months ago whenever I turned my Gnex off, it became totally unresponsive to all attempts to start again. After a lot of trial and error, I discovered that if I pulled the battery for 30-60 minutes and reinstalled, it would power on normally. I have completely wiped and rooted the phone and the problem persisted.
Today I thought about it some and realized there may be some residual charge in the phone, and my waiting period is to allow the charge to drain. To test this theory, I powered the phone down and then tried to restart - nada. Pulled and reset the battery - nada. Pulled the battery, shorted out all four pins that would make contact with the battery, reinstalled battery, and it powered right up. I have not been able to successfully repeat a fast restart when shorting out all four pins. Pulling the battery and waiting 30-60 mins still works.
Incidently about the same time, my screen has stopped auto rotating (and yes it is set to do so).

mwjoerin said:
About two months ago whenever I turned my Gnex off, it became totally unresponsive to all attempts to start again. After a lot of trial and error, I discovered that if I pulled the battery for 30-60 minutes and reinstalled, it would power on normally. I have completely wiped and rooted the phone and the problem persisted.
Today I thought about it some and realized there may be some residual charge in the phone, and my waiting period is to allow the charge to drain. To test this theory, I powered the phone down and then tried to restart - nada. Pulled and reset the battery - nada. Pulled the battery, shorted out all four pins that would make contact with the battery, reinstalled battery, and it powered right up. I have not been able to successfully repeat a fast restart when shorting out all four pins. Pulling the battery and waiting 30-60 mins still works.
Incidentally about the same time, my screen has stopped auto rotating (and yes it is set to do so).
Click to expand...
Click to collapse
What are you doing exactly to short out the battery?

galaxy nexus reboot
my galaxy nexus is about 1 year old now and this is the first time that i've encountered a problem with it. It suddenly restarted, and will take about 5-7minutes before it opens, it will be open up to the "X" logo and when it reaches the normal screen it will restart again. I don't know whats wrong with it. please help/

sethbruder said:
balums uncle's solution worked for me: specifically, (1) removed USB power, (2) removed battery, (3) applied USB power, (4) inserted battery, (5) press power button.
Thanks balums!
Does anybody have technical (design/EE) insight into what would cause this?
This was starting from a device that appeared totally dead.
The battery was *fully charged* (and showed up that way immediately when the device finally booted).
I had done the obvious things of removing/inserting the battery, cleaning contacts, checking the USB power connection.
Was about to pull it apart when I saw balums post, saving me huge time.
Device is about 16 months old. Stock OS and settings. First time this has happened.
Search terms:
CDMA (Verizon) Samsung Galaxy Nexus -- SCH-i515.
Phone won't boot. Device won't turn on. Won't start. Dead. No worky.
Thanks,
Seth
Click to expand...
Click to collapse
Thanks alot... this worked for me !!
You saved my Galaxy Nexus

Similar problem + water
Ok, so I have a similar situation I believe. My phone took a swim. I left it off and riced it. Later on after I believed it to be dry enough, i turned it on. (wow it freaking worked) After a few seconds of using the device checking screen the phone snapped off and went into a reboot. I waited until it came back and i shut it down and thought I'd let it go over night. I plugged it in and let it charge (charge icon was displaying). Everything looked good.
Fast forward. Morning time. I go to turn the phone on. Nothing.
This time the phone won't boot. Instead all i see is the white battery icon show up indicating the battery is 100%. When i plug it in to the charger i get the battery with the charging bolt, then it shows the normal battery indicator light. After that, I get nothing.
I tried the method I saw above. remove power, remove battery, apply usb power, insert battery, press power. Sadly it didn't work.
Anyone have any other ideas as to what might be going on?

Not Charging After Full Drain. Not Turning On When Plugged In

So I'm having a problem where I drained my battery and the phone shut itself off with 1% to 2% battery life remaining. I've left it charging for a good 45 minutes now. Turned it on, and it reported 1%. Thinking that it was just a reporting error, I unplugged it, and the phone promptly shut itself off. Now another 30 minutes has passed, unplugged it, turned it on. The phone refuses to turn on! It will however show the battery charging animation, so I know it's not bricked or anything. I guess my only solution is to leave it charging while it's off overnight, even though I need to use my phone right now... That important person will have to wait :crying:
Edit: Works again... Though it does not show my battery life correctly. It says 15% when it's probably more like 2%.

Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2

BMelz said:
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
Click to expand...
Click to collapse
It was plugged in to the wall.

geokilla said:
It was plugged in to the wall.
Click to expand...
Click to collapse
Might want to use a different cable.. i have read that the cable and possibly even the wall adapter can be flakey.. if you have a spare cable try to use it instead of the lg one..

Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..

geokilla said:
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
Click to expand...
Click to collapse
Hmmm maybe the charger? Sounds to me like its not getting proper power hence the shutting down while plugged in.. but what do I know heh

I have the same problem. Plugged the phone in at about 3% and walked away. Came back an hour later to find it stuck in a loop of the LG logo and a black screen. I can sometimes get it into recovery, and from there see that the battery percentage will go from 0% to 15% and back to 0%. It's like the battery is bad.

I think it's a problem with the ROM/firmware where we can't drain it and hope to charge it up again..

I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2

ATRIXXIRTA said:
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
Click to expand...
Click to collapse
That's normal. When the phone is charged at 100% it stop charging to avoid the battery to be overcharged thus reducing it's durability.

Not charging again... My phone maintained a charge between 10% and 25% or so according to the battery usage graph. So I switched cables again. I went into the service menu and got a screenshot of the charging test this time. First pic is with the LG cable. Second is with a Samsung cable. Third picture is back with LG cable after the battery successfully got charged past the "low battery zone" with the Samsung cable.

I have a similar problem with the stock charger. After a few weeks of working perfectly, it just sopped charging my Optimus G.
Bizarrely, it charges my wife's Galaxy S2 HD LTE without issues.
And the charger from my Sony-Ericsson Xperia pro charges the Optimus without issues.
It's almost like the stock charger burns out something internally such that it doesn't output enough voltage/amperage/current.
Sent via the magic of an Optimus G (E971) running CM 10.1.

So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.

geokilla said:
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
Click to expand...
Click to collapse
I have a similar situation -- I powered down my phone one time at 5 %, did not wake up until one hour of charge, then last night tried again with about 40 % of battery left, same problem. I was wondering at first if the phone did not go to power down properly, and that the battery would drain through that, but then I just did another test with my battery at 30 %, and the phone did not want to restart until plugged in for 5 minutes.. It's almost as if the booting process is just this huge battery drain, sucking all the juice to start the phone in a peak of electrical rage.. anyway -- I noticed that yesterday, I was trying to restart the phone after a while, it would start to boot but it seemed it owuld just miss a little bit of juice to complete the process, then finally when it made it to screen it was at about 10 %..
Could it be that fix we used in the stock rom to get the screen at more than 65 %, and the cpu at 1512 mhz ? It seems more software related than hardware in my case, meaning I don't beleive it is the cable

Hate to revive an old thread, but as the new owner of an LGOG i just ran across this problem the other day. My phone has been able to go two day on a charge, and last week I forgot to charge it on night. Found it dead the next day. was leaving so I took it intending to charge at work or in the car. Car charger had no effect, but upper portion of phone got hot. plugged it in at home, same thing, charging icon, getting hot, but not charging. Also noted dim screen glow all the time.
tried 2o second hold on power button, vol up and down, got into the download screen and the bootloader screen, but no charge. Finally held the power button and vol. up and red charging light came on. Held it for a minute and the red charging light stayed on, let go out it went. Decided to try a couple of rubber bands around the phone to hold in the buttons, and it worked ---phone charged fully and operates as usual.
Thought I'd pass my experiance on to help anyone else with similar problem. Any idea why this worked?

I don't know, but I do know that getting to android 4.3 roms like the ones in Houstonn's thread have cured my O. G. from that, and from also constant and random camera reboot, and from also maps freaking out when plugged in in the car..
Sent from Somewhere using my Dog

For anybody that runs into this problem
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery

After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
philliboy said:
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
Click to expand...
Click to collapse

matt832 said:
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
Click to expand...
Click to collapse
What update are you referring to? I don't get over the air updates. Mine is off contract.

philliboy said:
What update are you referring to? I don't get over the air updates. Mine is off contract.
Click to expand...
Click to collapse
Last fall. I had to go to the stock rom, do the update, reroot, then all was fine.

[Q] No power, no charging LED, no Fastboot

Howdy, guys.
I've got my One rooted, unlocked, and was running a CM10.2 nightly build. Everything was working fine until yesterday, when my battery started to rapidly discharge. I woke up with 100% battery, and after about 15 minutes of playing music it was down to 30%. I recharged it and started noticing rapid battery loss, about 10% per 15 minutes when the phone was idle.
Worried that this had to do with my ROM, I flashed the Eclipse Google Play Edition v1.2 ROM. However, the drain issue continued. I decided to let the phone fully discharge, then try powering it up again.
When it was fully discharged, I tried plugging in the phone. No LED came on and I couldn't turn the phone on. I've let it sit for over 2 hours now with the same result.
Some posts with similar symptoms have mentioned plugging the phone into a Windows PC and experiencing the "USB device plugged in" sound alert. I am not having any such luck, and what I currently have is a very aesthetically pleasing paperweight with no function whatsoever.
Has anyone else experienced a similar issue, or found a fix?

none
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go

Last Sunday, listening to music with HTC One (bought on Sep 11) on the charger, it suddenly went dark. Would not reboot, no charge light either. Went to a VZW store, they're shipping me a warranty replacement.
I wonder whether my habit of leaving it charger-connected whenever it's sitting on my desk (i.e., way beyond the fully-charged point) somehow stressed the battery (or the charging circuitry) -- though that habit never impacted my two previous HTC models.

When you hold Vol+Down and Power do your home and back arrows blink? If so, point the phone sensors (the two on the front on the left hand side) into a bright light. Then hold down Vol+Down and Power. It should boot. I'm not sure why. But it worked for me today after installing a custom recovery. -shrugs-

musicman625 said:
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go
Click to expand...
Click to collapse
I've got a replacement being shipped to me, and I'll send them the old one when it comes in. Currently using an old Samsung Stratosphere as a replacement, I was just hoping there'd be an easier fix or something simple. Thanks, though!

Won't boot or charge

Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?

gshaw1967 said:
Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
Click to expand...
Click to collapse
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.

Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.

tcollum said:
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
Click to expand...
Click to collapse
dottat said:
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
Click to expand...
Click to collapse
Thanks guys, that worked appreciate it! :good:

Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.

reTARDIS said:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
Click to expand...
Click to collapse
I'm having the exact same issue. How do you know when it is charged fully? When it is off there is no indicator of charge level. The Galaxy gear and gear live I had both had a battery icon when charging while off. I hope the battery is not a dead since the gear and live watches had awesome battery life for me...

Like a dumbass i tried to pair without fully charging it and was unsuccessful. Now the watch is dead and on the charger. Hopefully it charges or I will have to return this.

It took me about 10 attempted charging cycles over 24 hours before it worked. Usually the watch was off and it would be pretty hot. I noticed the charger was only a .5a so I changed the adapter to a 1.8a one I had. I left the watch on where the blue circle and time was showing and it charged right up from 3 to 100 in about an hour and today I used it from 2pm till 1030 pm with ambient screen and it was down to 39 now on charger for about 20 mins and it is up to 77. So far so good after a nightmarish 1st day...
Sent from my LG-D850 using XDA Free mobile app

yeah, I'm noticing my watch feeling hot while being charged. Sadly, it still won't power on. :crying:

It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app

bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah, I was @ 3% and charging using the stock and it powered off my itself. but, now I'm on a higher charger so hope things get better. I'm so impatient right now. I just want to start playing with it. hehehe

bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?

RodrigoKim said:
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
Click to expand...
Click to collapse
The device will draw what it needs a .5a charger will provide up to that amount of current. a 2a charger will provide up to 2a of current but a device may not pull that much. It is generally thought that for LiIon batteries that providing a low maximum current and taking longer to charge will make the batteries last longer, so if you dont mind a slow charge cycle, which for a watch that should be charged while you are sleeping it doesnt matter then you should go back to the stock adapter to maximize total life.
I went off charger at 7:30am and now at 11 I am at 65%, which is terrible, but I'll wait a week to pass judgement, but my gear live and galaxy gear 1 with tizen both had awesome battery life of 2 full days with more than moderate use.... The Galaxy Gear 1 on Android was lucky to get more than 14 hrs of use.

Thanks everyone for helping me get my Watch up and running. For anyone who is new and reading this, fully charge your watch before pairing it since it will need at least 80% battery so it can update itself. Of course, this has already been stated in the thread and thanks to those folks who stated it already and all the credit goes to them.

I'm having this issue as well. I've been trying to charge it for the past few hours and it never gets past 10%. I kept trying to reset the device and it would never work. It kept coming up in the "Just a minute" mode which seems to eat the battery.
But finally on my last reset attempt, the device rebooted immediately and came back up on the "Select language" screen. I now have the device charging and am hopeful it will work this time.
But my big question is: how do you know when it's fully charged? Without knowing what the current charge level is, I'm afraid to try the update procedure or I may get stuck in the same "Just a minute" loop again. Anyone have any ideas on how to determine the charge level prior to setting up the device?

I killed mine. I tried to pair, got stuck on the "just a minute" screen and then it died. I charged it for a couple of hours and it still would get stuck. Somehow, I got to settings (still don't know how) and did a factory reset. Then, everything seemed ok and it was charged at 100% when I paired and did the update.
However, after the update, I got into a boot loop where it would show the M logo with the marks around the dial, flash to some colored balls, then say "android wear" and then it would reboot. Tech support from Motorola couldn't help me and finally after a few hours the watch died. I put it back on the charger and it would eventually fire back up and go into the bootloop again. It did it all night last night.
Furthermore, my indicator on the charger never lit up either.
I took it back and "exchanged" it for a new one that the store said would ship this week.
As much as I was anticipating this thing showing up, I'm pretty disappointed already.

Finally got mine booted. After successfully resetting the device (back to the "select a language" screen), I had it on the charger for about an hour. Then I tried again and it went through the whole installation successfully.

Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%

Over Achiever said:
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
Click to expand...
Click to collapse
I was in the same boat. The trick is to get the device reset. When I was trying to do that (via the menu that comes up when you press-and-hold the watch button), it would sit there and do nothing. Then 10 seconds later it would power down. But then as it charged, it would power back up and the "Just a minute" message would appear.
To get it to work, I turned the device off and let it charge. When it powered back on, I turned it off immediately and kept charging it. Then eventually, the charge jumped up to about 13%. I tried the device reset option again and this time it powered down immediately and booted back up with the "select a language" screen. I then turned off the display and let it charge for an hour. After that, I went through the setup and it worked.

DanPLC said:
I was in the same boat. The trick is to get the device reset ... After that, I went through the setup and it worked.
Click to expand...
Click to collapse
Thanks Dan, that did the trick. I see the firmware update added quite a few watch faces but can't customize the colors on those until the Connect app is updated.
Waiting for the watchface contest winner to be released by Motorola!