Develop Bugs

Snsservice restarting?

I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App

drrayl said:
I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I gather you are referring to Facebook SNS? This started after Facebook made changes to their application and introduced their own sync process. Those changes did something that conflicts with Google's integration with Facebook.
Google and Facebook are going at it over the sync process within Android.
Source
There is another thread a few pages back in this sub forum that discusses possible work arounds. Nothing confirmed to resolve the constant prompts as of yet.

I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.

rando991 said:
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
Click to expand...
Click to collapse
I have the EXACT same problem, on EB13 Syndicate ROM.
One thing I know for sure is snsservice fetches email syncs at the selected intervals for the stock email app, because I haven't been getting any emails since the problem started. My girlfriend has the Samsung Fascinate (sister phone) and she has the EXACT same problem. Anyone else know?

I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.

rando991 said:
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
Click to expand...
Click to collapse
That's more of a workaround, rather than a fix.

so does this drain the battery? I had it happen last night on bonsai

robl45 said:
so does this drain the battery? I had it happen last night on bonsai
Click to expand...
Click to collapse
I don't know, for sure it doesn't help it. It would be nice if somebody shed some light on this bug.

My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.

xxmastermindxx said:
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
Click to expand...
Click to collapse
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.

burgerpimp07 said:
That's more of a workaround, rather than a fix.
Click to expand...
Click to collapse
Excuse me...you are right, it's a workaround, like the airplane toggle and the upside down compass calibrate, but hey I hope folks can use it until it does get fixed, which, I think people with the issue would appreciate knowing.

kycz777 said:
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
Click to expand...
Click to collapse
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App

xxmastermindxx said:
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I'm pretty sure you NEED those apks if you ARE using Facebook. You just need to put the Feeds and Updates Widget back on one of your unused screens.

No, if you're using the Facebook app that you download from the market, you don't need either of those apks.
Just tested notification functionality like I mentioned in my last post, and I am getting them all. Those apks are deleted on my phone.
You'd need to keep those apks if you want the Twitter and Facebook functionality that comes built in on a stock phone.
Sent from my SPH-D700 using XDA Premium App

Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.

Blankrubber said:
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
Click to expand...
Click to collapse
Just freeze them, thats what i did and no issues

davidrules7778 said:
Just freeze them, thats what i did and no issues
Click to expand...
Click to collapse
I froze the sns and drm processes and haven't had problems. Seconded =).
Sent from my SPH-D700 using XDA App

HELP! Massive FB app drain OOS 3.2.8

I have an urgent problem. Since morning today Messenger and Facebook (applications) started to constantly consume 40% CPU load, ie the battery is constantly depleating. If i look through gsam battery monitor, can see that the process i facebook.ocra / katana is constantly on. Yet I observed such a bug both on the phone and on the tablet. Its both the 6th android. I tried to reinstall, reboot, wipe cache / cache art - nothing. Plz help if somebody has faced this problem.

it happen to me too. But i'm using OOS 4.0.1

tomhtg90 said:
it happen to me too. But i'm using OOS 4.0.1
Click to expand...
Click to collapse
Facebook app? Did u solve the prob?

Your already found the answer, Facebook is the problem,try another app like Friendly or Swipe. Uninstall Facebook and you will get your battery backup back

Amandroid said:
Your already found the answer, Facebook is the problem,try another app like Friendly or Swipe. Uninstall Facebook and you will get your battery backup back
Click to expand...
Click to collapse
Its not an option, i need FB app.

I have the same issue. I uninstall FB App and i create a shortcut to m.facbook.com on desktop.

miniyouki said:
I have the same issue. I uninstall FB App and i create a shortcut to m.facbook.com on desktop.
Click to expand...
Click to collapse
I think we can make a statement, tht its FB servers problem.

Ever since the fb app and messenger.
*Open FB in chrome and add to home screen.

madsponge26 said:
Ever since the fb app and messenger.
*Open FB in chrome and add to home screen.
Click to expand...
Click to collapse
its only a workaround, still (

you start a thread asking about this rogue app like FB? uninstall it..... it's the only way around!!!

ahepas said:
you start a thread asking about this rogue app like FB? uninstall it..... it's the only way around!!!
Click to expand...
Click to collapse
But i didnt have any probs with it starting from 2011 )

pankozin said:
But i didnt have any probs with it starting from 2011 )
Click to expand...
Click to collapse
Yeah, **** happens...
Στάλθηκε από το ONEPLUS3 A3003 μου χρησιμοποιώντας Tapatalk

the fb app f*ucks up from time to time and the only solution is to uninstall. Use some of the suggestions mentioned before. They have all the features, even messages. If you use chrome you can get notifications also.

Happened to me as well starting yesterday. Apparently is not only happening to people using 3.2.8, users on 4.0.1 are experiencing it also. It's also affecting users on other phone models. So definitely something wrong with the FB app. I un-installed the app and added a home screen shortcut to the web version of FB, like what was suggested by the other guys.

Maybe you need to configure some settings in the app.

I'm on validus using 4.0.1 fw and modem and got this problem this morning. It also caused the heating of the phone.
Got rid of both apps.

Happened to me today.
Facebook and messenger started sucking the battery in the morning, making my phone lag as hell. Also drained the battery from full down to 5% in around 8 hours. Tried restarting my phone during the day. Even with any internet connection off it was still running and autostarting.
Sultan's CM13

Same thing happened to me as of this morning, Freedom OS 3.2.8 with EK Kernel. It only started this morning

1 - Close your FB account
2 - Remove FB application
3 - Back to a real social life
4 - Done

I think may be it will help for some people
http://forum.xda-developers.com/oneplus-3/development/kernel-t3404970/post70495832

Push Email Not Working

I am getting a little frustrated at some of the things that don't seem to be working. I came from a S8+ and use Aquamail. Push email doesn't seem to work. I also tried it with Nine email as well and I can't seem to get it to work in either app. I don't know, maybe it could be notifications that aren't working. When I open the app, the email is there but I don't get any notifications of a new email.

steelersmb said:
I am getting a little frustrated at some of the things that don't seem to be working. I came from a S8+ and use Aquamail. Push email doesn't seem to work. I also tried it with Nine email as well and I can't seem to get it to work in either app. I don't know, maybe it could be notifications that aren't working. When I open the app, the email is there but I don't get any notifications of a new email.
Click to expand...
Click to collapse
Out of curiosity, why not use Gmail? Do these apps have some features over Gmail that make it worth while? I use Gmail for my exchange account and push notifications and it works there though
Sent from my Pixel 2 XL using Tapatalk

I use K-9 email and have the same problem, I'm pretty sure it's an Oreo thing. Oreo goes to great lengths to stop apps from running in the background for better battery life. The good news is that you can stop Oreo from optimizing the battery for a specific app, the bad news at least for me so far is that your phone won't doze any more. This doesn't really kill battery life but it kinda goes from awesome to not so good. So unfortunately I don't believe there's good solution so far.

I'm getting the same issue with the Gmail app and I've confirmed that the app is not battery optimized. I kinda need this to work ?

Same here! November update, Gmail does not refresh. Kind of a serious issue, I would say! I already submitted feedback.

turboencab said:
I use K-9 email and have the same problem, I'm pretty sure it's an Oreo thing. Oreo goes to great lengths to stop apps from running in the background for better battery life. The good news is that you can stop Oreo from optimizing the battery for a specific app, the bad news at least for me so far is that your phone won't doze any more. This doesn't really kill battery life but it kinda goes from awesome to not so good. So unfortunately I don't believe there's good solution so far.
Click to expand...
Click to collapse
It will certainly continue to doze when you disable optimization on any application. The only difference is that the doze will be interrupted by that particular application while its alarm runs. Naturally, anything that causes the CPU to wake up, will reduce battery life. This is a fact that there simply is no way to avoid.
FYI: This change first appeared in Android 7. Not new to Android 8.
---------- Post added at 05:56 PM ---------- Previous post was at 05:53 PM ----------
skw5115 said:
Out of curiosity, why not use Gmail? Do these apps have some features over Gmail that make it worth while? I use Gmail for my exchange account and push notifications and it works there though
Click to expand...
Click to collapse
I couldn't tell you about the implementation for exchange, since I *will not* use any ms product ever.... but I can tell you that the AOSP email client (which is visually merged into the Gmail application when it is installed) does NOT support any form of push notification for IMAP.
---------- Post added at 06:03 PM ---------- Previous post was at 05:56 PM ----------
GodspeedFx said:
I'm getting the same issue with the Gmail app and I've confirmed that the app is not battery optimized. I kinda need this to work
Click to expand...
Click to collapse
The gmail application is NOT what needs to be battery optimized to receive gmail notifications. In fact, I'm not sure if the gmail application does any networking *at all*. Gmail push notifications are implemented through GCM/FCM (google/firebase cloud messaging), which is through Google Play Services.

Blue Mail is working great for me.

I started having issues with Exchange email syncing this week and am noticing Gmail keeping the app awake for hours each battery cycle. Even tried removing the account, clearing Gmail data and cache, and rebooting.

By chance, did any of you clear a bunch of stuff from Google Framework to force the November OTA?

ouch
I did reset it and then the problems rolled in. How are you meant to get Now 17 when a new pixel 2 xl I got on Tuesday is on October OTA. I have had to factory reset and start to add everything back in. Touch wood that the sync and emails seem to be working fine now!
Don_Perrignon said:
By chance, did any of you clear a bunch of stuff from Google Framework to force the November OTA?
Click to expand...
Click to collapse

EMcTx said:
Blue Mail is working great for me.
Click to expand...
Click to collapse
I use Blue Mail for two accounts (Exchange and Office 365) and both are pushing without issue. I'm on the November update, and even prior to it I never noticed a problem.

broughy99 said:
I did reset it and then the problems rolled in. How are you meant to get Now 17 when a new pixel 2 xl I got on Tuesday is on October OTA. I have had to factory reset and start to add everything back in. Touch wood that the sync and emails seem to be working fine now!
Click to expand...
Click to collapse
I meant October or whatever is the latest OTA. But, doing that method of clearing framework causes the issues you're having.
Sent from my Pixel 2 XL using XDA-Developers Legacy app

Don_Perrignon said:
By chance, did any of you clear a bunch of stuff from Google Framework to force the November OTA?
Click to expand...
Click to collapse
Not I.

luciusfox said:
The gmail application is NOT what needs to be battery optimized to receive gmail notifications. In fact, I'm not sure if the gmail application does any networking *at all*. Gmail push notifications are implemented through GCM/FCM (google/firebase cloud messaging), which is through Google Play Services.
Click to expand...
Click to collapse
Interestingly enough, enabling battery optimization for the gmail app is what fixed my problem (account wasn't syncing unless I opened it and swiped down). Now my exchange account syncs properly. I understand what you're saying, but I think my issue was with the gmail app itself and not the push notifications within the app.

go into battery optimization. turn OFF battery optimization for these apps you require push (i even disabled it for whatsapp)

Is there a fix if you did clear the data from Framework?

steelersmb said:
I am getting a little frustrated at some of the things that don't seem to be working. I came from a S8+ and use Aquamail. Push email doesn't seem to work. I also tried it with Nine email as well and I can't seem to get it to work in either app. I don't know, maybe it could be notifications that aren't working. When I open the app, the email is there but I don't get any notifications of a new email.
Click to expand...
Click to collapse
I had the same problem. Have used HTC Mail on many previous phones and like it.
Found a standalone version of it that will install with any apk installer.
Works fine with no issues on the Px2-XL.
Here: https://www.dropbox.com/s/g5s4k9dkc...67021295_minAPI24(640dpi)_APKdot.com.apk?dl=0

delayed MMS messages with screen off?

I have noticed that I have been getting delayed MMS messages, especially with my screen off. I'm using Textra, however it seems to be the case with other messaging apps as well. I assume it has something to do with the systems doe policy and battery management, with the screen off. I have tried to change battery management settings for various apps including MMS policy stuff... Still can't get this straightened out. Any advice?

Cowbell_Guy said:
I have noticed that I have been getting delayed MMS messages, especially with my screen off. I'm using Textra, however it seems to be the case with other messaging apps as well. I assume it has something to do with the systems doe policy and battery management, with the screen off. I have tried to change battery management settings for various apps including MMS policy stuff... Still can't get this straightened out. Any advice?
Click to expand...
Click to collapse
If on Pie, try unchecking Adaptive Battery and see if that helps...

Thanks , I'll try that. Am also going to try adjusting the "optimizing battery use" settings in a few apps, although don't really know where to start

Cowbell_Guy said:
Thanks , I'll try that. Am also going to try adjusting the "optimizing battery use" settings in a few apps, although don't really know where to start
Click to expand...
Click to collapse
Experienced the same issue with different apps using battery optimization. Try removing messages and any other important apps from optimization.

Chance Ill said:
Experienced the same issue with different apps using battery optimization. Try removing messages and any other important apps from optimization.
Click to expand...
Click to collapse
Tried that, still having issues... Can you remember any specific apps (other than messaging and MMS services) that were associated with it?

Cowbell_Guy said:
Tried that, still having issues... Can you remember any specific apps (other than messaging and MMS services) that were associated with it?
Click to expand...
Click to collapse
I'm not entirely sure what you're asking. Notifications were delayed with Gmail and hangouts but once I remove them from optimization, they worked fine. I also made sure that notifications were changed to priority

Are you using a battery saving app/service/mod? Anything that aggressively enforces Doze?

Not receiving notifications from FB Messenger

Hello,
I've have discovered recently, that I don't receive push notifications from FB messenger about new messages. So unless I open the app, I don't know about new messages from my friends or family. Does anyone have same issue? Could It be phone's problem?
Thanks for any advice.

filip.rel said:
Hello,
I've have discovered recently, that I don't receive push notifications from FB messenger about new messages. So unless I open the app, I don't know about new messages from my friends or family. Does anyone have same issue? Could It be phone's problem?
Thanks for any advice.
Click to expand...
Click to collapse
are you running stock rom and/or stock recovery? or are you on battery saver mode all the time?
android might be putting fb messanger into a deep doze state, if on Android 9 go to your phones settings, then application and notification, then click on Facebook messanger, then advanced, select battery, battery optimization, change the option to display all apps, find Facebook messanger and select not optimized.
hopefully this helps, i haven't had this issue but others report poor ram management on tgeir devices.

This worked a treat for me on my xiaomi note 8 thank you.........
azatecas said:
are you running stock rom and/or stock recovery? Or are you on battery saver mode all the time?
Android might be putting fb messanger into a deep doze state, if on android 9 go to your phones settings, then application and notification, then click on facebook messanger, then advanced, select battery, battery optimization, change the option to display all apps, find facebook messanger and select not optimized.
Hopefully this helps, i haven't had this issue but others report poor ram management on tgeir devices.
Click to expand...
Click to collapse