Develop Bugs

Snsservice restarting?

I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App

drrayl said:
I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
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I gather you are referring to Facebook SNS? This started after Facebook made changes to their application and introduced their own sync process. Those changes did something that conflicts with Google's integration with Facebook.
Google and Facebook are going at it over the sync process within Android.
Source
There is another thread a few pages back in this sub forum that discusses possible work arounds. Nothing confirmed to resolve the constant prompts as of yet.

I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.

rando991 said:
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
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I have the EXACT same problem, on EB13 Syndicate ROM.
One thing I know for sure is snsservice fetches email syncs at the selected intervals for the stock email app, because I haven't been getting any emails since the problem started. My girlfriend has the Samsung Fascinate (sister phone) and she has the EXACT same problem. Anyone else know?

I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.

rando991 said:
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
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That's more of a workaround, rather than a fix.

so does this drain the battery? I had it happen last night on bonsai

robl45 said:
so does this drain the battery? I had it happen last night on bonsai
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I don't know, for sure it doesn't help it. It would be nice if somebody shed some light on this bug.

My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.

xxmastermindxx said:
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
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what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.

burgerpimp07 said:
That's more of a workaround, rather than a fix.
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Excuse me...you are right, it's a workaround, like the airplane toggle and the upside down compass calibrate, but hey I hope folks can use it until it does get fixed, which, I think people with the issue would appreciate knowing.

kycz777 said:
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
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To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App

xxmastermindxx said:
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
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I'm pretty sure you NEED those apks if you ARE using Facebook. You just need to put the Feeds and Updates Widget back on one of your unused screens.

No, if you're using the Facebook app that you download from the market, you don't need either of those apks.
Just tested notification functionality like I mentioned in my last post, and I am getting them all. Those apks are deleted on my phone.
You'd need to keep those apks if you want the Twitter and Facebook functionality that comes built in on a stock phone.
Sent from my SPH-D700 using XDA Premium App

Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.

Blankrubber said:
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
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Just freeze them, thats what i did and no issues

davidrules7778 said:
Just freeze them, thats what i did and no issues
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I froze the sns and drm processes and haven't had problems. Seconded =).
Sent from my SPH-D700 using XDA App

cannot log in to FB for SNS

yesterday i got the little F icon in my task bar telling me i lost connection to facebook. since then i have not been able to log in to the sync account. i can use the FB app no problem. anyone else?
edit: wtf after trying 10 times i post this and was able to log in right away. the power of whining on the internet
edit 2: still havign sync issues with fb. pain in the ass

I had the same issues. Must be on Facebook's end.

Some months ago FB's app would absolutely not give me notifications when I opened the app, no matter what I did. The error was all on their end of things. Push notifications have never worked anyway, and since auto-updating is a battery drain I just decided to turn it all off. I still marvel at how they can have such a poor official Android app, and how any improvements to it are so small and infrequent. Yet their mobile website is not nearly as bad, and now it's of course much more possible to use the full site on a decent mobile browser.

I've had the same problem for a long time too.
On another note, does anyone know why the Nexus S gets fb comment notifications and the Epic doesn't?

Yeah me too. I was reading that fb sync is gone in gb. Is that true?
"The greatest respect you can earn is self respect" Louie Simmons

Just noticed this today, but same thing... sync problem since 6/3. Contacts are still sync'ing (through SNS, not the app... I don't have the app installed), it's the calendar sync that is not working.

Using a themed version and it is not having problems. Steal one from a rom/theme if you're rooted.

The Root said:
Using a themed version and it is not having problems. Steal one from a rom/theme if you're rooted.
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Themed version of what? Huh?

necro bump cause im having the same issue. Ideas?

[Q] Social Hub Wakelock - Keeps phone awake the whole time. Please help!

Hi all,
I have being searching for hours but I have not yet found my particular problem. Currently I am using the Juggernaut 5.0 Rom / Bullet v2-9b Kernnel.
I use the stock email app for all my emails and lately I have being experiencing an issue that never happened before with the social hub preventing the phone from going to sleep. It is in fact keeping the phone awake the entire time the phone is idle.
I have done some testing of my own, and realized that the problem is mostly triggered after rebooting the phone. On Better Battery Stats Partial Wakelocks - Since unplugged, I have com.seven.Z7.WakeLock.Alarms and underneath is says com.seven.Z7.Social Hub. This wakelock was awake 100%.
I went to sleep with the phone fully charged, rebooted it, and left it idled. When I woke up 7 hours later, I found the battery at 42%.
Could anyone please explain why the social hub is staying awake after a reboot?
What can I do to prevent this from happening?
Does it have anything to do with the Rom or Kernnel?
Thanks!

If you don't want it you can always remove it with tb
Sent from my SAMSUNG-SGH-T989 using Tapatalk

shankar10 said:
If you don't want it you can always remove it with tb
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I tried freezing it with TB but then the stock email app didn't work. I use the stock email app as my main email client for my personal and business emails.
On the attached image I have the list of Samsung apps I have frozen.
However, freezing Social Hub 7.52.10101 (icon-envelope/blue S), it does not let the stock mail app function.

MikeYuse0406 said:
I tried freezing it with TB but then the stock email app didn't work. I use the stock email app as my main email client for my personal and business emails.
On the attached image I have the list of Samsung apps I have frozen.
However, freezing Social Hub 7.52.10101 (icon-envelope/blue S), it does not let the stock mail app function.
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Click to collapse
Unfortunatly social hub is connected with stock email. when you freeze that email will get freeze too. Do you really want the social hub? just curious

shankar10 said:
Unfortunatly social hub is connected with stock email. when you freeze that email will get freeze too. Do you really want the social hub? just curious
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Well, I really like using the stock email app. However, I hate the fact that com.seven.Z7.WakeLock.Alarms | com.seven.Z7.Social Hub stay awake after every reboot. I have to manually stop it everytime. If I forget, it will keep the phone awake the entire time.
Is there anything else I can possibly do to prevent the wakelock com.seven.Z7.WakeLock.Alarms | com.seven.Z7.Social Hub from auto starting and/or staying awake after each reboot?

Uninstall it, I did and my corp email and pop3 still work.
AP Mobile is another one I uninstalled... and buddy now... and a bunch more.

Questions go in the Q&A section

Step666 said:
Questions go in the Q&A section
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Sorry, I wasn't aware of where to post the question. Thanks for clarifying this to me and moving the thread to the appropriate location.
Sent from my SGH-T989 using XDA App

Facebook & Messenger Crash

Hello guys,
I recently bought an LG G3 D855 32GB.
I have several problems with the facebook application.
When i try to check in to a place through the facebook application the app crashes and i think that the system framework restarts too.
Facebook opens up again and puts me to the home screen.I ve tried several facebook versions and it does the same with all of them.
Whats going on?Anyone has any idea?
Thanks in adv.

I've got the same with yesterday's fcbk update. Go to apps stop it delete cache and data. Start it again and wait...wait...wait. Do not allow for screen go to sleep but don't run anything ie recent apps etc. Took me 2 minutes...

prfraczek said:
I've got the same with yesterday's fcbk update. Go to apps stop it delete cache and data. Start it again and wait...wait...wait. Do not allow for screen go to sleep but don't run anything ie recent apps etc. Took me 2 minutes...
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gonna try it out now.thanks for your reply <3
Edit: I did it but no luck

I'm just thinking second time i used my email and password to login in (first time telephone number). Maybe this was the trick?

prfraczek said:
I'm just thinking second time i used my email and password to login in (first time telephone number). Maybe this was the trick?
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no i dont think its because of that.i see that the SUI restarts somehow.It might be because of the incompatibility of the facebook application to the screen resolution of the G3??i really dont have a clue about whats going on.ive read several posts about chromecast crashes on several forums.
Any ideas?

I have the same problem when in ART mode. Revert back to default mode fix the issue.
Sent from my LG-D855 using Tapatalk

[Q] htc m8 cannot save image using facebook messenger

hi guys! glad to have found this thread.
how are your phones so far?
I have a prob with mine.. it's very weird.
idk if you're using fb messenger... but i can't save images from chat when i'm on it. when I long press on the image and press save image, the little gray popup that's supposed to come up and say "image saved" doesn't appear. tried reinstalling the messenger app, still no go, so i completely uninstalled it.
and then what I did was i also uninstalled any updates from my built-in fb app and then went back to the factory version. I could then save images from chat and they appeared in my gallery under the album named "messenger." so then, I updated the fb app (again--I could still save photos from chat at this point).. so I thought it was all good.
I went back to the play store and reinstalled fb messenger, but then I couldn't save pics again! my friend who also has an m8 could save pics using her fb messenger app (with the fb built-in app not updated since she bought it).... this is just one annoying bug!
has anyone here had this prob? or is it just me. my m8 isn't rooted, no nothing. i reset my phone to factory version and wiped out even the data on my sd card, TWICE. but still the same issue. is it the fb messenger app or is it my phone?

baby_emi said:
hi guys! glad to have found this thread.
how are your phones so far?
I have a prob with mine.. it's very weird.
idk if you're using fb messenger... but i can't save images from chat when i'm on it. when I long press on the image and press save image, the little gray popup that's supposed to come up and say "image saved" doesn't appear. tried reinstalling the messenger app, still no go, so i completely uninstalled it.
and then what I did was i also uninstalled any updates from my built-in fb app and then went back to the factory version. I could then save images from chat and they appeared in my gallery under the album named "messenger." so then, I updated the fb app (again--I could still save photos from chat at this point).. so I thought it was all good.
I went back to the play store and reinstalled fb messenger, but then I couldn't save pics again! my friend who also has an m8 could save pics using her fb messenger app (with the fb built-in app not updated since she bought it).... this is just one annoying bug!
has anyone here had this prob? or is it just me. my m8 isn't rooted, no nothing. i reset my phone to factory version and wiped out even the data on my sd card, TWICE. but still the same issue. is it the fb messenger app or is it my phone?
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Click to collapse
It's the messenger app, I have this problem too. Instead I just screenshot the pics and move them to the messenger folder via gallery.

S1L3nTShaDoWz said:
It's the messenger app, I have this problem too. Instead I just screenshot the pics and move them to the messenger folder via gallery.
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Same I do :highfive: but before they provided option to download. Why they removed

S1L3nTShaDoWz said:
It's the messenger app, I have this problem too. Instead I just screenshot the pics and move them to the messenger folder via gallery.
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Ah.. I see. Its really weird and annoying.. Ive searched for this issue but nobody seems to have a fix. Anyway will try to use a custom rom soon and see if that will fix the problem for me.

baby_emi said:
Ah.. I see. Its really weird and annoying.. Ive searched for this issue but nobody seems to have a fix. Anyway will try to use a custom rom soon and see if that will fix the problem for me.
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The custom ROMS wont help you in this, the Messenger app is the problem.