Facebook & Messenger Crash - G3 Q&A, Help & Troubleshooting

Hello guys,
I recently bought an LG G3 D855 32GB.
I have several problems with the facebook application.
When i try to check in to a place through the facebook application the app crashes and i think that the system framework restarts too.
Facebook opens up again and puts me to the home screen.I ve tried several facebook versions and it does the same with all of them.
Whats going on?Anyone has any idea?
Thanks in adv.

I've got the same with yesterday's fcbk update. Go to apps stop it delete cache and data. Start it again and wait...wait...wait. Do not allow for screen go to sleep but don't run anything ie recent apps etc. Took me 2 minutes...

prfraczek said:
I've got the same with yesterday's fcbk update. Go to apps stop it delete cache and data. Start it again and wait...wait...wait. Do not allow for screen go to sleep but don't run anything ie recent apps etc. Took me 2 minutes...
Click to expand...
Click to collapse
gonna try it out now.thanks for your reply <3
Edit: I did it but no luck

I'm just thinking second time i used my email and password to login in (first time telephone number). Maybe this was the trick?

prfraczek said:
I'm just thinking second time i used my email and password to login in (first time telephone number). Maybe this was the trick?
Click to expand...
Click to collapse
no i dont think its because of that.i see that the SUI restarts somehow.It might be because of the incompatibility of the facebook application to the screen resolution of the G3??i really dont have a clue about whats going on.ive read several posts about chromecast crashes on several forums.
Any ideas?

I have the same problem when in ART mode. Revert back to default mode fix the issue.
Sent from my LG-D855 using Tapatalk

Related

Facebook for HTC sense not updating

Im having an issue with Facebook sense. I noticed after restarting my phone for the first time that the Facebook friend stream was no longer updating even though it was set to update every hour and it was enabled, Looking in the setting menu confirmed this as the last updated time was not changing unless i forced a resync. Removing and re-adding the account worked for a while until I restarted the phone but as soon as I did the same issue manifested, it just wont automatically update. All other automatic updates seem to work.
Has anyone else encountered this issue and if so have you managed to find a resolution?
Cheers!
if you have the little power bar widget, with Bluetooth WiFi etc on, have you turned on the reloading sign?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Already checked that, every other app updates correctly just not facebook
log out then back in...it fixed my friends list not updating with new friends, probably will sort out th e friendstream (providing you've not already fixed it)
make sure its the facebook for htc rather than facebook for android tho !
How are you logging out of it?
adamh-f said:
How are you logging out of it?
Click to expand...
Click to collapse
I don't have my phone with me at the moment, but while logged into Facebook, is there no option to log out via the browser or when you press the Menu button?
I had that problem, fixed by going into settings and re-selecting the update frequency, seems to need repeating at each boot.
Does anyone know how to update contact pictures? My friends have updated their facebook prof pics but it isnt getting update to my phone.
i had to delete my facebook account then re-add it
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
manny calavera said:
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
Click to expand...
Click to collapse
Yeah I had to remove the account and re-add but then it only synced 30 contacts at first and then I had to keep resyncing 3 times to get all contacts synced.
Same here.....had to re-add my account
The first time it cut off at around 40. I rebooted the Desire, now I have the first 40 twice.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Solution
Had the same issue, just updated facebook and all better now...
not to beat a dead horse on this one, but I am having something along these issues with my FriendStream widget. The Facbook isn't updateing hourly like it should, I have tried the following to correct the problem:
Removed/Re-Added my account
Cleared all Cache Data
Cleared all Data
Reset the phone (factory Reset)
Updated Facebook
Really ata loss for what I should do from here, any ideas or suggestions would be awesome.

Snsservice restarting?

I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
drrayl said:
I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I gather you are referring to Facebook SNS? This started after Facebook made changes to their application and introduced their own sync process. Those changes did something that conflicts with Google's integration with Facebook.
Google and Facebook are going at it over the sync process within Android.
Source
There is another thread a few pages back in this sub forum that discusses possible work arounds. Nothing confirmed to resolve the constant prompts as of yet.
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
rando991 said:
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
Click to expand...
Click to collapse
I have the EXACT same problem, on EB13 Syndicate ROM.
One thing I know for sure is snsservice fetches email syncs at the selected intervals for the stock email app, because I haven't been getting any emails since the problem started. My girlfriend has the Samsung Fascinate (sister phone) and she has the EXACT same problem. Anyone else know?
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
rando991 said:
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
Click to expand...
Click to collapse
That's more of a workaround, rather than a fix.
so does this drain the battery? I had it happen last night on bonsai
robl45 said:
so does this drain the battery? I had it happen last night on bonsai
Click to expand...
Click to collapse
I don't know, for sure it doesn't help it. It would be nice if somebody shed some light on this bug.
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
xxmastermindxx said:
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
Click to expand...
Click to collapse
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
burgerpimp07 said:
That's more of a workaround, rather than a fix.
Click to expand...
Click to collapse
Excuse me...you are right, it's a workaround, like the airplane toggle and the upside down compass calibrate, but hey I hope folks can use it until it does get fixed, which, I think people with the issue would appreciate knowing.
kycz777 said:
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
Click to expand...
Click to collapse
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
xxmastermindxx said:
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I'm pretty sure you NEED those apks if you ARE using Facebook. You just need to put the Feeds and Updates Widget back on one of your unused screens.
No, if you're using the Facebook app that you download from the market, you don't need either of those apks.
Just tested notification functionality like I mentioned in my last post, and I am getting them all. Those apks are deleted on my phone.
You'd need to keep those apks if you want the Twitter and Facebook functionality that comes built in on a stock phone.
Sent from my SPH-D700 using XDA Premium App
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
Blankrubber said:
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
Click to expand...
Click to collapse
Just freeze them, thats what i did and no issues
davidrules7778 said:
Just freeze them, thats what i did and no issues
Click to expand...
Click to collapse
I froze the sns and drm processes and haven't had problems. Seconded =).
Sent from my SPH-D700 using XDA App

I cannot be the only one with this problem!

I have posted this in several ROM threads as well as the Android Q&A, with not a single response.
This is what I get in the T9 dialer on ANY 4.2.1 ROM. If I tap "loading" it takes me to the contact list, I then hit the 'back' softkey and it takes me back to the dialer with the contact name displayed instead of 'loading'.
Why dont you wait for it to stop loading before you tap it? Do you have a lot of contacts? Because I dont and mine doesn't even display "loading" when dialing.
jsgraphicart said:
Why dont you wait for it to stop loading before you tap it? Do you have a lot of contacts? Because I dont and mine doesn't even display "loading" when dialing.
Click to expand...
Click to collapse
I have let it sit for up to 5 minutes and it stays at 'loading'. I have maybe 100 total contacts between my 2 Gmail accounts.
RyanTX said:
I have let it sit for up to 5 minutes and it stays at 'loading'. I have maybe 100 total contacts between my 2 Gmail accounts.
Click to expand...
Click to collapse
Hmm. Well I dont have that problem. Right when I press a number, the first contact it finds a match to pops right up. I'm running CM 10.1. Maybe it has something to do with the multiple Gmail accounts? I dont see why it would but its the only thing I can think of.
I don't have any issues with the stock dialer either, didn't even know there is a "loading" screen there. I use EX though cause I got use to the swipe left to text / right to call function.
Since you've given us no clue as to what you may have already tried, I'm going to start with the obvious...
I'm guessing you have either corrupt data from restoring via TiBu etc, in which case I would recommend deleting data from the app and rebooting; or you have permissions issues, in which case I would fix permissions via ROM manager and reboot...
that is pretty odd.
i once had my duplicate contacts resulting in about 300+ and i never seen that loading thing before.
i've run through boat loads of 4.2.1 roms and never seen that either.
perhaps you should check how your gmail accounts are synced in settings?
maybe go to www.google.com/contacts and see whatsup there>?
edit- agree with danger-rate
go to recovery->wipe cache->wipe dalvik cache->fix permissions->reboot
danger-rat said:
Since you've given us no clue as to what you may have already tried, I'm going to start with the obvious...
I'm guessing you have either corrupt data from restoring via TiBu etc, in which case I would recommend deleting data from the app and rebooting; or you have permissions issues, in which case I would fix permissions via ROM manager and reboot...
Click to expand...
Click to collapse
I don't restore anything from TiBu or any other backup program. I can try to fix permissions in CWM. I have run MMuzzy, Xenon, BAMF, CNA, and a few others. All of them do this on the T9 dialer. When I go between ROMs I wipe everything and start fresh.
RyanTX said:
I don't restore anything from TiBu or any other backup program. I can try to fix permissions in CWM. I have run MMuzzy, Xenon, BAMF, CNA, and a few others. All of them do this on the T9 dialer. When I go between ROMs I wipe everything and start fresh.
Click to expand...
Click to collapse
Try fix permissions using ROM Manager.
CWM takes about 2 seconds, and gives you zero feedback. I'm not even sure it does anything.
RM takes about a minute, and tells you exactly what it's doing.
Wipe data from the app itself (long press the app in the recent used list and look at the app info). Wiping Dalvik won't do anything for this...
danger-rat said:
Try fix permissions using ROM Manager.
CWM takes about 2 seconds, and gives you zero feedback. I'm not even sure it does anything.
RM takes about a minute, and tells you exactly what it's doing.
Wipe data from the app itself (long press the app in the recent used list and look at the app info). Wiping Dalvik won't do anything for this...
Click to expand...
Click to collapse
Thanks for the suggestion. I will give it a shot and let you know the results.
jt.one said:
that is pretty odd.
i once had my duplicate contacts resulting in about 300+ and i never seen that loading thing before.
i've run through boat loads of 4.2.1 roms and never seen that either.
perhaps you should check how your gmail accounts are synced in settings?
maybe go to www.google.com/contacts and see whatsup there>?
edit- agree with danger-rate
go to recovery->wipe cache->wipe dalvik cache->fix permissions->reboot
Click to expand...
Click to collapse
I just went to the Google contacts page and nothing looks wrong. I haven't had this problem since 4.2.1. I don't have a clue, it just seems odd I would be the ONLY person to have this issue.
Even after a rom manager fix permissions I still have the same problem.
Just to say its not only you OP I get this from time to time with no idea why,seems to be a rare problem,if I get it fixed will be sure to post the solution

Contacts force close

Anyone have this issue? My contacts randomly crashes even when I'm on the home screen doing nothing.
Happens to me too. No idea why. Maybe because of some app I've disabled. I don't worry about it.
Note 4
marthinollys said:
Happens to me too. No idea why. Maybe because of some app I've disabled. I don't worry about it.
Note 4
Click to expand...
Click to collapse
Try disabling hangouts. That should be the cure. Worked for me.
I also read somewhere Google + can cause contact issues also.
Already disabled. Like I said, I don't sweat the small stuff. ?
Note 4
marthinollys said:
Already disabled. Like I said, I don't sweat the small stuff. ?
Note 4
Click to expand...
Click to collapse
Yep, sorry I quoted you. Meant to quote the OP.
No need to quote people who don't sweat the small stuff!
I would ignore it but it just happened 5 times playing boom beach lol
Waiting for lollipop to factory reset.
A Gmail update causes this to crash I read. I have lollipop now so it seems to be fixed but if your still having the issue uninstall the update on the Gmail app and see if it goes away
I had this issue also.. Drove me nuts... I cleared cache and data for contacts and contacts storage and that solved it for about 2 weeks... Then it happened once right when I opened the dialer... After that was about another 10 days or so without it.. Now I have Lollipop so hopefully it's still gone/fixed
Mince crashed a while back a few times then stopped. Happens on my wifes S5 as well. She doesn't use Hangouts.
Mine crashes now when I try to use the favorites tab and HD calling is enabled. If I use the contacts tab it works just fine. It only crashes on the contacts that also have HD calling. Anyone else experiencing this on 5.0?
I've had this problem dialing my wife from favorites. Clearing contacts storage data only temporarily resolves issue. No idea how to fix.
I did a factory reset and now the contacts work just fine even with HD calling enabled.

Google App not opening

Hi,
Google App has suddenly stopped opening in the non-rooted 5t. Please check the attached video. What should I do?
Thanks
Bump..........
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
I have the same thing......
And it's working again as of this morning!
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Google App not opening & news feed not showing in Bing
Hi,
So, the Google app is not working in apparently all 5t phones-
https://forum.xda-developers.com/oneplus-5t/help/google-app-t4060959/post82241813#post82241813
Tested in my friend's phone also
Since the past few days news feed in Bing app has also vanished. But it works in every other phone besides op. Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Thanks
shivinxtreme said:
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
Click to expand...
Click to collapse
krugm0f0 said:
I have the same thing......
Click to expand...
Click to collapse
gpg said:
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Click to expand...
Click to collapse
Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Can you please confirm if Bing is showing news feed in your phone or not?
https://forum.xda-developers.com/oneplus-5t/help/google-app-news-feed-bing-t4084059

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