[Q] htc m8 cannot save image using facebook messenger - One (M8) Q&A, Help & Troubleshooting

hi guys! glad to have found this thread.
how are your phones so far?
I have a prob with mine.. it's very weird.
idk if you're using fb messenger... but i can't save images from chat when i'm on it. when I long press on the image and press save image, the little gray popup that's supposed to come up and say "image saved" doesn't appear. tried reinstalling the messenger app, still no go, so i completely uninstalled it.
and then what I did was i also uninstalled any updates from my built-in fb app and then went back to the factory version. I could then save images from chat and they appeared in my gallery under the album named "messenger." so then, I updated the fb app (again--I could still save photos from chat at this point).. so I thought it was all good.
I went back to the play store and reinstalled fb messenger, but then I couldn't save pics again! my friend who also has an m8 could save pics using her fb messenger app (with the fb built-in app not updated since she bought it).... this is just one annoying bug!
has anyone here had this prob? or is it just me. my m8 isn't rooted, no nothing. i reset my phone to factory version and wiped out even the data on my sd card, TWICE. but still the same issue. is it the fb messenger app or is it my phone?

baby_emi said:
hi guys! glad to have found this thread.
how are your phones so far?
I have a prob with mine.. it's very weird.
idk if you're using fb messenger... but i can't save images from chat when i'm on it. when I long press on the image and press save image, the little gray popup that's supposed to come up and say "image saved" doesn't appear. tried reinstalling the messenger app, still no go, so i completely uninstalled it.
and then what I did was i also uninstalled any updates from my built-in fb app and then went back to the factory version. I could then save images from chat and they appeared in my gallery under the album named "messenger." so then, I updated the fb app (again--I could still save photos from chat at this point).. so I thought it was all good.
I went back to the play store and reinstalled fb messenger, but then I couldn't save pics again! my friend who also has an m8 could save pics using her fb messenger app (with the fb built-in app not updated since she bought it).... this is just one annoying bug!
has anyone here had this prob? or is it just me. my m8 isn't rooted, no nothing. i reset my phone to factory version and wiped out even the data on my sd card, TWICE. but still the same issue. is it the fb messenger app or is it my phone?
Click to expand...
Click to collapse
It's the messenger app, I have this problem too. Instead I just screenshot the pics and move them to the messenger folder via gallery.

S1L3nTShaDoWz said:
It's the messenger app, I have this problem too. Instead I just screenshot the pics and move them to the messenger folder via gallery.
Click to expand...
Click to collapse
Same I do :highfive: but before they provided option to download. Why they removed

S1L3nTShaDoWz said:
It's the messenger app, I have this problem too. Instead I just screenshot the pics and move them to the messenger folder via gallery.
Click to expand...
Click to collapse
Ah.. I see. Its really weird and annoying.. Ive searched for this issue but nobody seems to have a fix. Anyway will try to use a custom rom soon and see if that will fix the problem for me.

baby_emi said:
Ah.. I see. Its really weird and annoying.. Ive searched for this issue but nobody seems to have a fix. Anyway will try to use a custom rom soon and see if that will fix the problem for me.
Click to expand...
Click to collapse
The custom ROMS wont help you in this, the Messenger app is the problem.

Related

Facebook for HTC sense not updating

Im having an issue with Facebook sense. I noticed after restarting my phone for the first time that the Facebook friend stream was no longer updating even though it was set to update every hour and it was enabled, Looking in the setting menu confirmed this as the last updated time was not changing unless i forced a resync. Removing and re-adding the account worked for a while until I restarted the phone but as soon as I did the same issue manifested, it just wont automatically update. All other automatic updates seem to work.
Has anyone else encountered this issue and if so have you managed to find a resolution?
Cheers!
if you have the little power bar widget, with Bluetooth WiFi etc on, have you turned on the reloading sign?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Already checked that, every other app updates correctly just not facebook
log out then back in...it fixed my friends list not updating with new friends, probably will sort out th e friendstream (providing you've not already fixed it)
make sure its the facebook for htc rather than facebook for android tho !
How are you logging out of it?
adamh-f said:
How are you logging out of it?
Click to expand...
Click to collapse
I don't have my phone with me at the moment, but while logged into Facebook, is there no option to log out via the browser or when you press the Menu button?
I had that problem, fixed by going into settings and re-selecting the update frequency, seems to need repeating at each boot.
Does anyone know how to update contact pictures? My friends have updated their facebook prof pics but it isnt getting update to my phone.
i had to delete my facebook account then re-add it
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
manny calavera said:
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
Click to expand...
Click to collapse
Yeah I had to remove the account and re-add but then it only synced 30 contacts at first and then I had to keep resyncing 3 times to get all contacts synced.
Same here.....had to re-add my account
The first time it cut off at around 40. I rebooted the Desire, now I have the first 40 twice.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Solution
Had the same issue, just updated facebook and all better now...
not to beat a dead horse on this one, but I am having something along these issues with my FriendStream widget. The Facbook isn't updateing hourly like it should, I have tried the following to correct the problem:
Removed/Re-Added my account
Cleared all Cache Data
Cleared all Data
Reset the phone (factory Reset)
Updated Facebook
Really ata loss for what I should do from here, any ideas or suggestions would be awesome.

Contact pictures have disappear in handcent sms app

Has anyone have this problem? Before I updated the app to the latest version (v3.0.4) I had my contact picture to their text message, now their no picture.
-------------------------------------
Sent via the XDA Tapatalk App
I've got the same issue, uninstalled re-installed still don't display and they used to.
have you tried going to the application settings?
then customize the style and enable contact picture?
maybe its disabled in the new update
rp1790 said:
I've got the same issue, uninstalled re-installed still don't display and they used to.
Click to expand...
Click to collapse
I done that too, and I enabled large picture under the 'display contacts picture' setting. still no luck
in that case its probably an issue with handcent, itll probably get updated soon so keep your eyes open you can always leave a comment on the market?
You can add me to the list . I thought it might have been something I uninstalled, but doubt it.
Contact the developer of the app.
I got the same problem , only a few pictures works ...
It seems to work well with Chompsms, but i dont want those damn "iphone" bubbles
I'm having the same issue but I am doubting that it is due to Handcent.
forum.xda-developers.com/showthread.php?p=8158597
I have my contact sync'd from Google and Facebook for HTC Sense on my HTC Incredible. Any SMS or MMS message I receive will show the contact image except the 10 or so contacts that I have in my Google Talk list. I have tried "un-linking" them but it didn't correct the problem. The same thing is happening in the original Messages application so that is why I am questioning the cause being associated with Handcent.
Any other thoughts about this?
I'm having the same issue. I recall I fixed this once by going into the contacts application and clearing the data. Everything synced up again.
OR perhaps I just uninstalled Facebook for HTC Sense and reinstalled it..I can't remember. Damn.
Yep..uninstalled FB from syncing, and reinstalled..takes a while..but they are all back in hancent.

[Q] Photo disappeared after uploaded to Facebook

Anyone has experienced that photo is disappeared after uploaded to Facebook?
Is there any solution?
Thanks a lot.
I've experience photos not appearing on my wall, but they still get put into the "mobile uploads" folder.
I'm guessing it's just a glitch
sromer said:
I've experience photos not appearing on my wall, but they still get put into the "mobile uploads" folder.
I'm guessing it's just a glitch
Click to expand...
Click to collapse
Sorry, what I mean is disappeared in my phone, not facebook.
I can't find the photo in file explorer or gallery view.
I had the same problem. Reset fixed it for me.
ergath said:
I had the same problem. Reset fixed it for me.
Click to expand...
Click to collapse
Do you mean a factory reset?
Same problem here. I have for example tried all the tricks suggested here but nothing helps.
Very annoying, as the photos aren't even uploaded to Facebook in full size the original photo seems to be lost for good.
any update in here? also been experiencing this and it is annoying..
Unmount and mount SD card...quick help for me...

[Q] Latest HTC Gallery update [CLOUD]

Hy,
anyone saw that the new gallery update brings "Browse your photos and videos in the cloud" functionality?
Now I sure dont see any option for this but at night I got a notification from Coud that "duplicates has been deleted"...
I dont know where I can find this features, but I sure dont want any photos/videos uploaded to cloud without my permission... So if anyone have any info on this, I would really appreciate it.
Best regards
X2
I have an htc one m7 that I just updated to the latest version, after a reboot it shows the same message "gallery cloud" duplicate... etc
It didnt ask for my permission, I have the htc sync disabled, cant seem to find the option to disable this POS. Not happy.
I just noticed this morning the same behavior. I am trying to find out where this service is coming from, why it is running without my permissions and why it is putting my personal information in the cloud somewhere and I don't know where or how to get it, shut it off, or change it. It has really pissed me off to no end. I am hoping someone has an idea.
Just came here looking for the same answer.
A bit of a **** move if HTC is uploading peoples pics without asking first!!
I've emailed HTC via the play store app and asked how do we turn this feature off. I'll post if I get an answer...
Chiming in. just saw this, not pleased. I'm thinking of disabling the app till a solution is found.
I might bin it too, don't want this feature using up my data allowance...I've got about 4000 pictures on my phone...
yea wtf
Same issue. my phone keeps giving me a Cloud Gallery notification every 10 minutes or so saying it deleted duplicate photos. What in the world HTC was thinking, we may never know. But they need to let us turn this off because I show it using my data. Not cool HTC.
To add to it, I open my gallery and its cycling through all of my photos. Constantly. I click a folder, then the 'highlights' starts fast-cycling through every single photo in the folder. Not like a preview as it used to (which was annoying). This needs to stop. As someone else mentioned, I also have thousands of photos on my phone and this is driving me nuts.
CrazyCypher said:
Hy,
anyone saw that the new gallery update brings "Browse your photos and videos in the cloud" functionality?
Now I sure dont see any option for this but at night I got a notification from Coud that "duplicates has been deleted"...
I dont know where I can find this features, but I sure dont want any photos/videos uploaded to cloud without my permission... So if anyone have any info on this, I would really appreciate it.
Best regards
Click to expand...
Click to collapse
HTC Cloud Gallery does not upload any of your files to the cloud. It only indexes whatever you have on Dropbox, GDrive, FB, Flickr, only after you have agreed to link to those sites. If you see photos found by Cloud Gallery, those could be uploaded by Dropbox or GDrive automatically. You need to check their settings. Again, Cloud Gallery is a "read only" indexing service.
Started getting the same notification since the last few days -- and the worst part is that there doesn't seem to be a setting anywhere in the gallery app or in the system settings allowing to configure this "Cloud Sync" or turn it off all together.
And now I really don't know if my pictures got "synced" somewhere in someone's cloud Really annoying. Uninstalled the gallery app altogether with Titanium Backup root uninstall.
adri72 said:
Started getting the same notification since the last few days -- and the worst part is that there doesn't seem to be a setting anywhere in the gallery app or in the system settings allowing to configure this "Cloud Sync" or turn it off all together.
And now I really don't know if my pictures got "synced" somewhere in someone's cloud Really annoying. Uninstalled the gallery app altogether with Titanium Backup root uninstall.
Click to expand...
Click to collapse
I have the same issue. Haven't found a solution yet but I wanted to let you know that freezing/uninstalling gallery will stop the cloud syncs but there are side affects.
I froze it and all seemed normal until I tried to set a contact image. Freezing gallery somehow disrupted the ability to link images to contacts. I tried it from within the contact app and through a third party gallery app and it wouldn't work either way. I had to defrost the HTC gallery in order to set the contact image.
There maybe other side affects but that was the only one that I ran into.

PROBLEM with Stock Messenger attaching backed up google photos. Hangouts works. Help!

I'll try to explain as clearly as possible.
When I try to attach a backed up google photo using the stock messenger, all of a sudden it's not showing my back ups. It just lets me choose one of about 150 photos even when I choose the photos option like I have hundreds of times. I have over 2000 photos backed up.
When I go to Hangouts and try to attach the same exact way, ALL 2000+ OF MY BACKED UP PHOTOS ARE AVAILABLE.
This started last week, and the only thing I did since then was install Allo and I'm not sure if this caused the problem, but it is now uninstalled which would have happened anyway because it's horrible. The problem is still there regardless.
A friend of mine with the 6P just duplicated the exact problem as me.
Can any of you try this and see what's going on please?
How coincidental, I have the same issue.
Sent using my 5X on XDA
What are the odds? I have the same problem too.
Sent using my 5X on XDA
Nothing like talking to yourself online smh!
I can't believe no one else has had this issue even though my friend with the 6P does but I don't know anyone else with nexus devices.
I just don't want the thread to slide down the spiral!
Sent using my 5X on XDA
VOLTAGEROCK said:
I can't believe no one else has had this issue even though my friend with the 6P does but I don't know anyone else with nexus devices.
I just don't want the thread to slide down the spiral!
Sent using my 5X on XDA
Click to expand...
Click to collapse
same issue here. I have an unrooted 5x running nougat. All of a sudden I am no longer able to access my backed up photos in the stock messenger app. I used to be able to. I am still able to open google photos and then link the image to a text message that way.
robj80 said:
same issue here. I have an unrooted 5x running nougat. All of a sudden I am no longer able to access my backed up photos in the stock messenger app. I used to be able to. I am still able to open google photos and then link the image to a text message that way.
Click to expand...
Click to collapse
Try hangouts and see if they're all there to attach. They are for me. This is so weird.
Sent using my 5X on XDA
I switched my default messaging app to hangouts. Still no images at first. But if I click to attach the image there is another image icon on the bottom right. I click that and I can choose from where I want to pull images from. This allows me to access google photos.
This seems like the stock android messenger is just not talking to the google photo's. Wonder if there is a permission somewhere that isn't granted.
I have left feedback as well as a negative review in the store in hopes to get this issue resolved.
robj80 said:
I switched my default messaging app to hangouts. Still no images at first. But if I click to attach the image there is another image icon on the bottom right. I click that and I can choose from where I want to pull images from. This allows me to access google photos.
This seems like the stock android messenger is just not talking to the google photo's. Wonder if there is a permission somewhere that isn't granted.
I have left feedback as well as a negative review in the store in hopes to get this issue resolved.
Click to expand...
Click to collapse
Yeah and like I said my friend with his 6P has the identical issue.
I also put this problem in the app review.
Very frustrating.
Sent using my 5X on XDA
I find the quick reply not marking the message as read more annoying
This just got really frustrating!!
Can anyone see if they can even share a pic from your Google photos app to someone in messenger? This was my alternative to the backups not showing up anymore using the attach option in messenger.
Now all it says is ERROR DOWNLOADING ATTACHMENT.
Edit: I closed and then opened the Google photos app and now it attaches without the error.
Not sure why this feature was taken out of our stock messaging app.
Sent using my 5X on XDA

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