File Transfer HTC One M8 Android 6.0 - One (M8) Q&A, Help & Troubleshooting

Hi,
Scouring the web there seems to be inherent problems transferring data between the HTC One M8 and a PC.
I have a Mac OS X El Capitan and HTC Sync Manager does work but only after a reboot, is there a permanent fix now?
Thanks

What are you trying to transfer? I don't ever use HTC Sync Manager to transfer anything. Just select in the notifications to allow file transfer via USB, and you should be able to view the internal storage on your Mac, and copy/paste the files just using the OS.

Related

Htc sync works, but not connect as drive

I'm rather puzzled by this problem with my windows 7 laptop. Htc sync recognizes the Desire and connects (though with problems, see my other post). But the option of showing the sd card as a drive isn't available on either the phone or the computer. Is it a question of drivers? If so, where do I find one that works?
Any suggestions gratefully received.
Joe
Have you got the latest HTC syc installed?
Working on Win 7 32bit for me. Haven't tried ot on 64bit but also haven't seen anything to suggest it doesn't.
I assume you are also using the USB cable that came with it and not a different one which may only be a charge cable.
Hi i had this problem, you have to uninstall the HTC drivers from programs and let windows install via update. HTC drivers/software are poor!
htc sync works
I haven't been using the htc cable but will try it. Also will try uninstalling drivers...
Ta,
Joe
I have the same problem: I installed HTC sync (the newer version from HTC's web site) and everything works fine with synching between Outlook and the Desire. During this process I also see the new removable drive.
But, If I only mount the SD card as a hard drive nothing shows us and I have no access.
I am using the original HTC cable and as I said the synching works just fine, just not the mounting as a removable drive to gain just file access.

{Q} Drivers

I work technical support for a software company. Many times i have used my phone to usb tether with the clients computer if they are having internet problems.
What i usually do is place HTC sync on the disk drive since i am able to use it as a disk drive without drivers.
Is there a folder or zip i can extract from HTC Sync and place it on my SD card?
That way i can have the drivers on hand to install on any pc without installing htc sync?
Hopefully im making sense

[Q] No disk drive access possible on pc in JB?

I updated to official JB and now on connecting to pc via usb it doesn't show the same notification window as ICS.
There is no option as Charge Only or Disk Drive..
Is this normal, how to allow disk drive access in this case.
You can automatically access the phone storage on both sides (pc and from phone) at the same time. AKA mtp usb storage.
Sent from my EndeavorU
Vcek said:
You can automatically access the phone storage on both sides (pc and from phone) at the same time. AKA mtp usb storage.
Sent from my EndeavorU
Click to expand...
Click to collapse
Even i have the same problem. Even if we are able to access the sd card from both sides, the sd card isnt being shown on the pc. I installed htc sync manager, but that just shows your media files, not your other data. Please help out fast!
Ums made place for mtp. You can mount your sd card in recovery
Verstuurd van mijn HTC One X met Tapatalk
anks257 said:
Even i have the same problem. Even if we are able to access the sd card from both sides, the sd card isnt being shown on the pc. I installed htc sync manager, but that just shows your media files, not your other data. Please help out fast!
Click to expand...
Click to collapse
Check "my computer" for media devices, your one x should be there.
Sent from my EndeavorU
Help!! Sync Manager Installation Error..
I was not having Sync Manager bfore hand so, when i connected my cell, Htc Syn Manager Setup started and downloaded a file of about 106.4 Mb, installer started and after a few steps it showed an error that a CheckandRemoveOldHTCDriver could not be found..
Any guesses whats wrong in this.. I m on 32 bit Win XP.
I m badly stuck, cant transfer any files.. No Disk Drive option appears on usb pc connection, so no access to transfer files.
Vipin_C said:
I was not having Sync Manager bfore hand so, when i connected my cell, Htc Syn Manager Setup started and downloaded a file of about 106.4 Mb, installer started and after a few steps it showed an error that a CheckandRemoveOldHTCDriver could not be found..
Any guesses whats wrong in this.. I m on 32 bit Win XP.
I m badly stuck, cant transfer any files.. No Disk Drive option appears on usb pc connection, so no access to transfer files.
Click to expand...
Click to collapse
Some taiwanese pioneers report that it requires something from windows media player 11 too. Make sure you have these two software installed.
Alternatively, you can use newer windows to obtain simplify this problem.
Sent from my HTC One X using Tapatalk 2
HebeGuess said:
Some taiwanese pioneers report that it requires something from windows media player 11 too. Make sure you have these two software installed.
Alternatively, you can use newer windows to obtain simplify this problem.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I know about that.. When u connect the cell HTC Sync Manager Setup requires WMP 11 or above. I already hav 11.
Need some thing else, i have tried everything, I dont understand how can a Driver file b missing when i have run HTC Driver Installer and have downloaded the HSM setup file from HTC.com straight that too twice..
Initially the setup showed some other files missing like MS VC Redist 2005 etc, so i got them one after one then it stopped at this error...
All I wanted was to enjoy my JB but it a nightmare nw..
Remove all htc drivers.
Install the latest one from htc.
Reboot your computer
Connect the phone and let the drivers get installed.
I hope it works.
faiz02 said:
Remove all htc drivers.
Install the latest one from htc.
Reboot your computer
Connect the phone and let the drivers get installed.
I hope it works.
Click to expand...
Click to collapse
How can i remove all htc drivers, i know the device manager approach. But read sumwhere that these drivers are some times stored in system and same reverts when u connect the device..?
They have done away with usb mass storage in JB and gone to MTP storage. A decent work around is to mount with CWM recovery or TWRP recovery
Also this has been discussed before mate
http://forum.xda-developers.com/show....php?t=1982219
faiz02 said:
Remove all htc drivers.
Install the latest one from htc.
Reboot your computer
Connect the phone and let the drivers get installed.
I hope it works.
Click to expand...
Click to collapse
I removed all drivers from device manager, then using htc sync installed the latest drivers HTC Driver Installer 3.0.0.021,
Then rebooted & connected the device.. But again same error of MTP..
I have an image of it.
exocetdj said:
They have done away with usb mass storage in JB and gone to MTP storage. A decent work around is to mount with CWM recovery or TWRP recovery
Also this has been discussed before mate
http://forum.xda-developers.com/show....php?t=1982219
Click to expand...
Click to collapse
OK..
the link you posted is 404 Error, please correct it..
TIA.
Bizarre!
see below
http://forum.xda-developers.com/showthread.php?t=1982219

[Q] Synch manager only synching phone storage

Hi Forum members,
I have a HTC One X with JB. Since the latest Synch Manager (SM) I am not able to synch anything other than Phone Storage. This is because SM doesn't see anything else. At the same time in Explorer I have a folder Internal Storage. This is the folder I also want to synch (partly). So now I can't synch music and pictures, because they are on the Internal Storage.
Anybody has any ideas how to resolve this?
Furthermore before JB I could choose what to do when I connected to my PC: only charge; use as HD; synchronize; tethering and another option. Now I don't have that possibility and tapping "USB connected" on the 'drop down' list only gives the option to change settings for tethering.
Ones again: anybody has any ideas how to resolve this?
Greetings,
Zooi
Did you update SM to the latest version ?
Yes, I have version 1.1.65.0 and the program tells me I have the latest version.
Uninstall and reinstall maybe ? Or you could mount the device in Recovery Mode so it appears as USB Mass Storage instead of MTP
After uninstalling I downloaded the latest version from the HTC website. This appeared a new version: 1.1.66.0!
Now the SM not even detects the phone :crying:, let alone finds the Phone storage or the Internal storage. So nothing is synched and I still cannot change the mode on my phone from "Charge only" (I think, for I can't see in what way the phone is connected to the PC) to "Synchronize".
I also switched the phone off and back on again, but it changed nothing.
In "My Computer" I can see the phone, but only the Internal Storage. Where is the Phone Storage?
So I'm still not able to synch the phone in the SM program. Suggestions anybody?
Zooi said:
Furthermore before JB I could choose what to do when I connected to my PC: only charge; use as HD; synchronize; tethering and another option. Now I don't have that possibility and tapping "USB connected" on the 'drop down' list only gives the option to change settings for tethering.
Click to expand...
Click to collapse
No idea on your first question, but the above behaviour is normal. In Android 4.1 (and above) MTP is used to connect to the device rather than mounting it as USB storage. The only way to connect it as a mounted USB storage device is to do it in recovery (as someone already suggested).
But the recovery mode can only be accessed through a rooted device? Mine isn't rooted.
.
Zooi said:
But the recovery mode can only be accessed through a rooted device? Mine isn't rooted.
.
Click to expand...
Click to collapse
Yes, sorry. Assumed since you were posting on here you'd be rooted.
Anyway, try this: http://forum.xda-developers.com/showthread.php?p=34660458
Still uses MTP but reading the thread it sounds like it'll let you access internal storage. I've not tried it since I'm not on Windows anyway, but might be worth a shot.
Same here sync manager does not work on mine. However, windows media player work fine.
I just install the sync manager for the driver.
Sent from my HTC One X using Tapatalk 2
Thank you all so far for trying to help. Nothing worked, so I still can't access the phone storage and SM doesn't synch other files than music and pictures.I guess I have to manually copy files from internal storage to my PC.
Greetz,
Zooi
Internet pass through don't work
Internet pass through don't work !
I can sync music between my PC with HOX, but no internet pass through via usb cable!
I have v. 1.1.66.0 Sync manger installed on my PC!
Any solution? Thanks!

Some folders in Internal Storage missing in Windows Explorer

Hi people
It seems that I can't get to certain folders in the Internal Storage folder when browsing the phone from the PC via USB. HTC Sync Manager can access it (one of the folders are the DCIM folder), but it doesn't allow me to browse there outside of HTC Sync Manager (does anybody even use that?). I've tried a few things in the past and didn't have time to struggle too much, so moved on with my life and worked around it, but it's really getting irritating. Unfortunately I can't remember what all I tried.
I'm pretty sure I've seen it working and I definitely didn't have that problem with my M7. Anybody have any suggestions? I'll provide specs below, but will provide whatever additional information is required.
Phone
HTC One M9 (stock)
Android version 5.1
Software number 2.10.401.1
Laptop
Windows 7 Home Premium SP1 x64
Hey guys. Please, this is driving me out the walls.
Since the original post, I have had it once where all the folders were visible in explorer, but I can't see that I did anything different, except perhaps lingered longer before browsing to the phone. I've tried 'replicating' it, but to no avail.
Tried turning on USB Debugging for good measure and off again, no difference. Any hints whatsoever will be appreciated. Also, if there are any further details required, let me know and I'll post it.
Thanks
Try Xender,solid explorer or es explorer from playstore
The above apps provide you with option to browse your internal storage over Wi-Fi
If that didn't work..flash the latest TWRP for device
While boot in recovery try accessing your phone Storage
Sent from my HTC One M9 using Tapatalk
Hi ujere, thanks for the reply.
I really don't feel like I should need third party apps to access my DCIM folder on my phone. I use File Manager HD (have been for years) and can FTP and cloud and LAN and whatever, but it's not what I want to do in this instance. I really just want to quickly plug in a USB cable, since there's a ton laying around my desk plugged in at any given moment, browse my phone like a 'flash disk' and copy stuff. And it's possible, only, almost always my Internal Storage doesn't completely 'populate' on Windows Explorer. SD Card works 100%.
Do you have a .nomedia file on the sdcard between its root and the dcim folder?
Do you have htc sync installed?
Sent from my HTC One M9 using Tapatalk
Good day shivadow
I don't see any .nomedia files or folders in the root or the DCIM folder on either the internal memory or the SD card. I'm not entirely sure where you meant, so I checked all. I checked on the phone, not on Windows, as Windows doesn't show everything.
I have HTC Sync Manager installed. It always bugged me to want to install it when I plug in my phone if I don't have it. Annoying crappy bloatware!
Remove the htc sync manager as that causes all sorts of issues. If no joy then try "show hidden files" in folder options on your pc (vista +).
Sent from my HTC One M9 using Tapatalk
So, first time I plugged it in after uninstalling it works! Thanks! Man, I freaking hate bloatware and crap like that.
I'm just going to try it a few more times to make sure it's not a fluke, then come confirm and all that jazz.
And so, indeed, I've not had any problems as yet. Oddly enough, in the past it always hassled me to install Sync if it's not, but it has stopped doing it.
Thanks again and have a good one!

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