G4 H815 now a H818N after Warrenty Claim, Incorrect Software Version now installed - G4 Q&A, Help & Troubleshooting

Hello,
Long story short, I have obtained my phone back from repair in Hong Kong (I am located in Australia). Originally the model of G4 was a H815 using software version H81520D_00_0115 I believe from memory. This phone died because of it overheating causing to do a boot loop/stuck on LG Logo screen.
I ended up getting the phone back from Hong Kong, they replaced the mainboard as I thought and now the model of the phone thinks it is a H818N Dual Sim card LG G4 – Running software version V10c-DS1-HQ, which it clearly is not a dual sim card G4 because there is no additional sim card slot. Anyway, phone seems to be working well except the rear camera does not focus (I have had this issue in the past and I resolved the issue by installing the correct software version, eg 20A, 20C, 20D etc.) Trying to update the phone using software update does not reveal any updates. Using LG Bridge reveals an available update for it, it thinks the software version was 20F or 20H not sure, however when it goes to download it does not get past 0% tested on two PC’s.
I have installed the images I have found for the H818N now which are:
Hong Kong H818N10b.kdz (this one worked the best as it didn’t come up with that error message when you reboot if it’s an incompatible kdz image)
India H818N10d_00.kdz
India H818N 10F.kdz
With no success in fixing the rear camera issue. I have not factory reset though as I don’t think it would have much of an impact.
Have tried to loading: H81520D.kdz image but the LGUP utility (which I have been using for the above process) says KDZ file is invalid, I assume this is because it detects the phone as H818.
Does anyone have any suggestions or locations where I could download more images to try like H818N 10A,B,C etc? Or if there is something I should do cause I have had nothing but issues with these phones
Kind regards

Related

H815T - reflashed via LGUP.. now showing as H815??

Hi guys,
I've recently had my Hong Kong H815T repaired and it's come back to me with v10B-OPT1-YT. The hardware info shows H815T.
I had updated via LG Bridge to v20C, after completion the software shows v20C-OPT1-YT, I was hoping it would show v20C-HKG-TT. The hardware info still shows H815T.
Getting further annoyed at this, I decided to use LG UP and 'refurbish' my phone back to V10B-HKG-TT.KDZ for the H815T using the methods provided on XDA. However in doing so, it has flashed back to LP v10B-OPT1-YT BUT now the hardware info shows LG-H815 WITHOUT the T! Does this mean I have disabled Band 40 due to the model number change? Have I just monumentally f**ked it up somehow?
To add more to the problem, LG Bridge still indicates my phone is ready for an update for H815T v20C (04.02.2016) but I had already updated to that version...
Anyone able to help? My OCD is going ballistic lol, I wouldn't have paid extra for the T model if I didn't intend on using B40!!
Is there any way I can get H815T back showing as the model number?
Or at the very least, does this affect the extra radio band available on the H815T (B40 2300mhz)
My baseband version is MPSS.BO.2.5.c3-00101-M8992FAAAANAZM-1.31581.1
Software version is v20C-OPT1-YT.
Prior to sending it in for repairs, I was running v10F-HKG-TT and my model info was correctly displaying H815T.
Christ I haven't had my phone for 7 weeks and I already messed it up eugh.
Any help would be greatly appreciated.
Cheers,
xis123 from the land down under

Lg G3 stuck on LG logo after Android 6. Cant use FlashTool

Hi,
So someone gave me a LG G3 which he updated to "D85530C_00_0211.kdz". After that the phone stuck in the LG logo and it rarely loads the phone but it freezes. I can barely unlock the phone sometimes but usually it doesn't recognise the touch.
Neither the PC is recognising the phone.
I tried to use LGFlashTool with TOT file but after "READY" when I unplug and plug again it says "Download Fail".
I also tried with the older LGFlashTool using the KDZ but still didn't work. It only worked with the KDZ above, which is the same software and again it is freezing.
LGUP isn't working too.
Any help/suggestions?
P.S.
Maybe I'm using wrong TOT/KDZ?
-The version he updated and also I was able to install is D855
-Under the battery writes "Made in Korea" which may be a Korean phone but Korea doesn't have D855
-I searched on imei.info the IMEI number and it says Carrier Poland.
-I tried using Poland KDZ, Hong-Kong TOT (because they have d855) and Europe TOT(which also has d855)
-The phone is 16GB
I do believe that your board is not of d855. It happened to me a month ago. When I opened the phone.I saw d850 written on my board.so that might be the problem.
Jahanzaibawan said:
I do believe that your board is not of d855. It happened to me a month ago. When I opened the phone.I saw d850 written on my board.so that might be the problem.
Click to expand...
Click to collapse
It says D855 behind the phone. Also all parts do write D855 and a number near by. So it must be a D855.

Can somebody tell me please why updating my unbranded phone branded it?

I should explain, my LG G4 is a H815P, before the update (when it had lollipop) it was brand free and it didn't showed me the image I'm seeing now (I mean the image that is shown when you turn on the phone after the LG's logo), the change happened when I updated the phone from lollipop 5.0 to mm 6.0. Can you guys explain me please...
I did the update with my sim card inside the phone via LG BRIDGE... btw, the image of the carrier that is shown right after I turn on the phone is the same of my phone line which is Claro, I find this extremely weird because I DIDN'T BOUGHT THE PHONE "FROM THEM" I bought it from another store that sold it as a free carrier (or unbranded) phone.
I don't like the image from that carrier showing up, what can I do without voiding my warranty to keep my phone "clean" as before, like re-installing MM unbranded? and how do I do that...pls help
It's probably just something LG put in there, not that your phone is locked. I used to be from a network called MEO (Portugal) and didn't have any branding, but recently I switched the card for a Vodafone and suddenly LG started suggesting me to install apps from Vodafone (didn't get the boot animation tho) because Vodafone is partner with LG. It's probably the exact same thing you are facing right now, just something LG put on there that is activated when using a card from that carrier

LG G4 F500S bricked, stuck with download mode.

Hello Members,
I will start with a bit of a back story. I ordered a G4 H815 off ebay and the seller information showed it is coming from Hong Kong. Upon arrival, I checked the phone's hardware using CPU-Z and everything seemed fine. The back plate and the about section of the phone both said the phone is H815 model. The android version of the phone was 5.1 so I tried checking for the phone update through ota but it said there are no updates available. So I started searching on the internet for a H815 image file to update to Nougat but I found that Nougat is not available for the 815 model. So I searched and downloaded MM build for the 815 model (H81520b). I flashed it and then later bricked my phone. Sometimes the display stayed blank, sometimes it worked but the radio of the phone never worked. Now after flashing, the phone's about changed the model number to H818. After extensive research and digging through XDA I found that the phone I got is a F500 version refurb (LG or someone did a big scam here). So I downloaded the F500L20c image and flashed it and it fixed my phone.
Later when I checked with imei tracker websites, I found out that my model is F500S and although the L built worked fine for me, the network was very unstable. In order to fix this I downloaded the nougat built for F500S (F500s30b). It flashed perfectly on my phone but I got many errors on startup, so I decided to flash it again but with the refurbish option on the LGUP. The flash started like normal but got stuck at 38% and gives the error 0x2000. After that my phone only boots up to download mode. I tried many times using the refurbish and upgrade option, with the previous and other different kdz's but no success to any of my tries. Any help here would be appreciated.
djimorockin said:
Hello Members,
I will start with a bit of a back story. I ordered a G4 H815 off ebay and the seller information showed it is coming from Hong Kong. Upon arrival, I checked the phone's hardware using CPU-Z and everything seemed fine. The back plate and the about section of the phone both said the phone is H815 model. The android version of the phone was 5.1 so I tried checking for the phone update through ota but it said there are no updates available. So I started searching on the internet for a H815 image file to update to Nougat but I found that Nougat is not available for the 815 model. So I searched and downloaded MM build for the 815 model (H81520b). I flashed it and then later bricked my phone. Sometimes the display stayed blank, sometimes it worked but the radio of the phone never worked. Now after flashing, the phone's about changed the model number to H818. After extensive research and digging through XDA I found that the phone I got is a F500 version refurb (LG or someone did a big scam here). So I downloaded the F500L20c image and flashed it and it fixed my phone.
Later when I checked with imei tracker websites, I found out that my model is F500S and although the L built worked fine for me, the network was very unstable. In order to fix this I downloaded the nougat built for F500S (F500s30b). It flashed perfectly on my phone but I got many errors on startup, so I decided to flash it again but with the refurbish option on the LGUP. The flash started like normal but got stuck at 38% and gives the error 0x2000. After that my phone only boots up to download mode. I tried many times using the refurbish and upgrade option, with the previous and other different kdz's but no success to any of my tries. Any help here would be appreciated.
Click to expand...
Click to collapse
https://forum.xda-developers.com/g4/development/h815-nougat-stock-t3659860/post73636739#post73636739
raptorddd said:
https://forum.xda-developers.com/g4/development/h815-nougat-stock-t3659860/post73636739#post73636739
Click to expand...
Click to collapse
It worked! Thanks!!

Help on G4 H810 AT&T in Europe - can convert to H815?

Hello all,
I bought on ebay a couple of G4 at a good price but I discovered only at the arrival they are H810 and not H815 models. It was stated in the description but I did not understood the difference, so it's my fault.
The main issues are two:
can't update from Android 5.1 to 6 without an AT&T subscription
doesn't support LTE band 20 that is used by my carrier Vodafone Italy so I have almost no 4G coverage
For the first issue I tried the forced FOTA method using ADB: I put the 20N.up file (using the specific AT&T MarshMallow for H810 foung in XDA) in the internal memory but the process does not complete after the reboot saying that the update service is not available
==> The second one is the worst one and I think I need either to enable extra bands or try to convert the phone to a H815, if the modem hardware is the same. I tried the hidden menu but under Field Test->Modem Settings the Band selection is not present!
So I ask to you experts if I can use a flashing tool like LGUP to flash my H810 with an H815 software and how.
Thank you!
ski-z said:
Hello all,
I bought on ebay a couple of G4 at a good price but I discovered only at the arrival they are H810 and not H815 models. It was stated in the description but I did not understood the difference, so it's my fault.
The main issues are two:
can't update from Android 5.1 to 6 without an AT&T subscription
doesn't support LTE band 20 that is used by my carrier Vodafone Italy so I have almost no 4G coverage
For the first issue I tried the forced FOTA method using ADB: I put the 20N.up file (using the specific AT&T MarshMallow for H810 foung in XDA) in the internal memory but the process does not complete after the reboot saying that the update service is not available
==> The second one is the worst one and I think I need either to enable extra bands or try to convert the phone to a H815, if the modem hardware is the same. I tried the hidden menu but under Field Test->Modem Settings the Band selection is not present!
So I ask to you experts if I can use a flashing tool like LGUP to flash my H810 with an H815 software and how.
Thank you!
Click to expand...
Click to collapse
you cant cross flash firmware as att has locked BL you will More than likely hard brick if attempted.
But you should be able to flashtool or lgup to the newest firmware that is released for your device.

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