Develop Bugs

[Q] Camera Issues

Hi everyone,
I got my M8 in May (8 months of warranty remaining).The phone was working fine for the first 2 months, then whenever I tried to load the camera app I got a message "Unfortunately, Camera has stopped." It happened randomly not all the time, Force Stop and Clearing Cache didn't work. After reboot the camera app did load, but only the front-facing camera worked. I could see the rear camera in the options but couldn't select it. Then I thought I found a solution - Wiping Cache in Recovery worked. Anytime this happened I just wiped the cache in recovery and the Camera app functioned normally.
Last week when I tried to load the camera app I got a black screen and it minimised. Did the wipe and got the front facing camera only. Tried disable/enable Camera app and again wiped cache still nothing happened. Only the front camera is functional. Anyone ever faced this problem with the M8's camera.
I am keeping Factory Reset and Warranty as a last resort. (The HTC Service Center said they'll have to keep the phone for 5 days & I find it near impossible to spend that much time without a smartphone.)
*I don't have Lastpass installed and the phone is stock.

il_bruto said:
Hi everyone,
I got my M8 in May (8 months of warranty remaining).The phone was working fine for the first 2 months, then whenever I tried to load the camera app I got a message "Unfortunately, Camera has stopped." It happened randomly not all the time, Force Stop and Clearing Cache didn't work. After reboot the camera app did load, but only the front-facing camera worked. I could see the rear camera in the options but couldn't select it. Then I thought I found a solution - Wiping Cache in Recovery worked. Anytime this happened I just wiped the cache in recovery and the Camera app functioned normally.
Last week when I tried to load the camera app I got a black screen and it minimised. Did the wipe and got the front facing camera only. Tried disable/enable Camera app and again wiped cache still nothing happened. Only the front camera is functional. Anyone ever faced this problem with the M8's camera.
I am keeping Factory Reset and Warranty as a last resort. (The HTC Service Center said they'll have to keep the phone for 5 days & I find it near impossible to spend that much time without a smartphone.)
*I don't have Lastpass installed and the phone is stock.
Click to expand...
Click to collapse
Lol, why are you so addicted to your smartphone ? Let HTC enjoy with it for a few days, since they made it. Many of them had their M8's stocked up in the service centers for 2-3 weeks !. Go ahead and give it a shot, if Factory Reset doesn't work. :good:

Tej XFire said:
Lol, why are you so addicted to your smartphone ? Let HTC enjoy with it for a few days, since they made it. Many of them had their M8's stocked up in the service centers for 2-3 weeks !. Go ahead and give it a shot, if Factory Reset doesn't work. :good:
Click to expand...
Click to collapse
That's it. I've decided to take it tomorrow!
Will update on whether it was a software or hardware problem later when I get it back.

il_bruto said:
That's it. I've decided to take it tomorrow!
Will update on whether it was a software or hardware problem later when I get it back.
Click to expand...
Click to collapse
I'm like skeptical, but it might be a hardware issue. By the way, does your M8 have scratches on the display ?

Tej XFire said:
I'm like skeptical, but it might be a hardware issue. By the way, does your M8 have scratches on the display ?
Click to expand...
Click to collapse
No scratches on the display but I have a scratch on the rear camera strangely.

il_bruto said:
No scratches on the display but I have a scratch on the rear camera strangely.
Click to expand...
Click to collapse
Get the rear lens replaced for no charge. Can you update me once the device has been repaired ?

Tej XFire said:
Get the rear lens replaced for no charge. Can you update me once the device has been repaired ?
Click to expand...
Click to collapse
I'll try to get it replaced. Will update when done.

Tej XFire said:
Get the rear lens replaced for no charge. Can you update me once the device has been repaired ?
Click to expand...
Click to collapse
Just received my phone today. The service rep. said it was a software issue so they downloaded the latest firmware.
I told him I already had the latest firmware, to which he said they have some sort of online connection directly with HTC and that they get their firmware from there. Apparently not the same as downloading according to him. Anyway my Camera is working perfectly.

il_bruto said:
Just received my phone today. The service rep. said it was a software issue so they downloaded the latest firmware.
I told him I already had the latest firmware, to which he said they have some sort of online connection directly with HTC and that they get their firmware from there. Apparently not the same as downloading according to him. Anyway my Camera is working perfectly.
Click to expand...
Click to collapse
Cheers ! what about your camera lens ? Got it replaced ? Can you post an image of the scratches on your camera lens, if possible ? :good:

Tej XFire said:
Cheers ! what about your camera lens ? Got it replaced ? Can you post an image of the scratches on your camera lens, if possible ? :good:
Click to expand...
Click to collapse
Nope, they didn't replace it. I don't remember it being there when I purchased the phone, so probably I scratched it somehow.

il_bruto said:
Nope, they didn't replace it. I don't remember it being there when I purchased the phone, so probably I scratched it somehow.
Click to expand...
Click to collapse
A lot of times, our fingers reach the lens as a comfortable spot for holding the phone, as its too large. The same applies to others who use the device. They put their fingers into the camera cut outs for holding the phone firmly. Poor lens gets scratched in this process and all the M8 users suffer from the issue. The situation becomes worse when someone tries to clean the lens and finds out that the lens has been scratched. I have my wildfire up and running till date. I admit,but there is only a tiny scratch at the corner of the lens !

Autofocus issue

Dears,
i have HTC 10 in Dubai , with update 1.3 but i have issue with the Auto-focus , is there is any solution ?
BR
Bikoo

Whats the problem? Doesnt focus anymore or what? Explain your problem
Verzonden vanaf mijn nexus6p

The camera is struggling to focus, I have to tap the screen to focus.
check the video
https://www.youtube.com/watch?v=J_ZAnc9uXiE
https://www.youtube.com/watch?v=7AJrj1GkIE8

If you look at the comments and answers on the "HTC Camera" app in play store you see HTC said they are releasing a software update soon that is supposed to fix this issue.
Fingers crossed ...

they already push update for USA unlocked devices 1.5 and ppl said problem has been resolved but for MEA still 1.3 !!!

In video or camera mode? I am having issues holding focus in video.

bturkel said:
In video or camera mode? I am having issues holding focus in video.
Click to expand...
Click to collapse
BOTH

bikoo106 said:
BOTH
Click to expand...
Click to collapse
Same here in video have to tap to focus then it loses focus and struggles to adjust

Same issue here. I am on 1.3 and updated camera app (with cleaned cash).
Is software version 1.3 in Europe and middle east is the same like 1.5 ?
Note: 1.3 is only 85 MB 1.4 is about 400 MB.
Should we wait 1.5 for Europe and Middle East?

Can someone confirm that this could not be a hardware issue and I just need to wait the update (1.5).

salah_shehadah said:
Can someone confirm that this could not be a hardware issue and I just need to wait the update (1.5).
Click to expand...
Click to collapse
It's not the hardware issue.

Black_Eyes said:
It's not the hardware issue.
Click to expand...
Click to collapse
do u have any idea about 1.5 update for MENA ?

I have the same problem too! HTC 10 unlocked, ATT, using HTC software number 1.53.617.5.
It's almost as if the focus is fixed at a short distance, and everything else is blurry. On a perfectly well-lit day outdoors, the landscape looks all blurry (like how my grandpa would see the world without his glasses!)
This is a terribly disappointing, and I've been on call with them for the last 3 days trying to get a replacement.
Finally the "escalation" department calls me, and here's the list of problems: 1) They do not have replacement units readily available, and it'll be a long wait to get one. What's more they'll still put a full holding charge on my credit card. They recommend option (2) below...
2) They tell me that it's quicker to return the faulty phone, refund the money, and order a new one from the store. Well the store is out of "Carbon Gray" which I currently have, but fine I'll be OK with the silver version too. There's an issue here, I had ordered the HTC10 with the $100 promo off (one of the first people to order right after launch) and of course the promo-code is no longer valid. So I'll have to spend $100 more to get a replacement which has a working camera!! And in the two weeks it takes to send in my faulty phone, place a new order and get it shipped, they expect me to have a spare phone around!
WTF HTC, GET YOUR **** TOGETHER! As one of the first loyal customers, send the damn replacement unit first, and I'll be happy to return the original right after I receive it. I shouldn't be expected to spend $100 more for a faulty phone that you sent in the first place!

I confirm this issue of all HTC 10, auto focus in video mode is disabled., have to touch the screen to focus.
I will send a report to my contact in HTC.

M. Bostan
I have the same problem too! How should I resolve this issue? Please help me

Clean the auto focus and it will work

Hi
I have had an HTC 10 stock phone for about 4 months now and in the last month or so the camera autofocus has stopped working for both photos (very noticeable when wanting distance photos which come out blurry) and video. I think this may be update related, but can't be sure. My phone is currently software version 1.95.401.4 (Android 6.0.1).
Anyway I have accidentally found a temporary workaround. If I press and hold down the volume key to put the phone into 'Alarms only' mode the autofocus works!! This doesn't appear to fix the problem long term, but at least allows the taking of a decent photo when required.
If anyone knows why this should be and can offer a permanent fix I would be grateful.

Camera (stopped working) issues (H815 europe)

I'm having some rather annoying issues with my G4, the camera barely works, sometimes it opens but i get a black screen, like my finger is on the lens, but it's not. Sometimes that results in an error message "Unfortunately, camera has stopped" or "camera unavailable", sometimes it just stays black and sometimes the phone reboots.
And now lately i can't use the flashlight anymore, says it's already being used.
The camera works again after i reboot, but most of the times i have to reboot multiple times.
I read quite a few forums and even threads here and tried pretty much everything (clearing cache, uninstalling LG Smartworld or something like that, removing the battery, etc.) and nothing really worked, so yesterday i finally decided it was time for more drastic measures and i unlocked the bootloader, installed TWRP and then installed Imperium ROM v14 and it seemed fine but today i get a black screen again. I didn't restore any of my previous apps and settings on purpose, to see if they were causing the problem.
Someone here suggested (to someone else) to try flashing KDZ or something like that, i and probably the other guy, have no idea what KDZ is or where to get it.
I bought this phone used almost 2 years ago, so i have no warranty. Didn't have any issues until about 6-9 months ago and they seem to be getting worse, battery life isn't what it used to be either.
My only options are to try a non-stock rom like CM, to go back to an android 5.0 based rom, or to sell the phone as a semi-defective product, maybe i can get a used S5 for it.
This is very frustrating and somewhat ironic, since i bought this phone because it had the best camera at the time and i barely use it for anything else than taking pictures.
I'm never buying LG again.
This is a fairly common issue, maybe common enough that it should be a sticky.

Got the same issue after display repair. Camera got broken. I always needed to reboot phone so camera gets working again. Only fix was to send it to repair. They replaced camera, after that it worked again normal.
For me it was guarantee because before display repair I didn't have issue like that.
You can replace your camera, I don't think it's so difficult.
It's also not that expensive:
http://www.ebay.com/itm/OEM-Rear-Ma...949757?hash=item2a7e1545bd:g:r-IAAOSwB-1Y4yFb
about 20-30€

JoeGP said:
I'm having some rather annoying issues with my G4, the camera barely works, sometimes it opens but i get a black screen, like my finger is on the lens, but it's not. Sometimes that results in an error message "Unfortunately, camera has stopped" or "camera unavailable", sometimes it just stays black and sometimes the phone reboots.
And now lately i can't use the flashlight anymore, says it's already being used.
The camera works again after i reboot, but most of the times i have to reboot multiple times.
I read quite a few forums and even threads here and tried pretty much everything (clearing cache, uninstalling LG Smartworld or something like that, removing the battery, etc.) and nothing really worked, so yesterday i finally decided it was time for more drastic measures and i unlocked the bootloader, installed TWRP and then installed Imperium ROM v14 and it seemed fine but today i get a black screen again. I didn't restore any of my previous apps and settings on purpose, to see if they were causing the problem.
Someone here suggested (to someone else) to try flashing KDZ or something like that, i and probably the other guy, have no idea what KDZ is or where to get it.
I bought this phone used almost 2 years ago, so i have no warranty. Didn't have any issues until about 6-9 months ago and they seem to be getting worse, battery life isn't what it used to be either.
My only options are to try a non-stock rom like CM, to go back to an android 5.0 based rom, or to sell the phone as a semi-defective product, maybe i can get a used S5 for it.
This is very frustrating and somewhat ironic, since i bought this phone because it had the best camera at the time and i barely use it for anything else than taking pictures.
I'm never buying LG again.
This is a fairly common issue, maybe common enough that it should be a sticky.
Click to expand...
Click to collapse
yea replacing the camera is very easy and isnt worth sending it in for shouldnt take more thn 10 or 15 min even quiker if uve been inside the g4 before its one of the most simple phones to copletly tear down

TheMadScientist420 said:
yea replacing the camera is very easy and isnt worth sending it in for shouldnt take more thn 10 or 15 min even quiker if uve been inside the g4 before its one of the most simple phones to copletly tear down
Click to expand...
Click to collapse
OK, that's something i didn't even think of, so it's definitely a hardware issue ?
I read up on this KDZ thing and it seems to be a firmware updater for LG phones, would using that help ? and/or is the risk of bricking he phone too great ?

JoeGP said:
OK, that's something i didn't even think of, so it's definitely a hardware issue ?
I read up on this KDZ thing and it seems to be a firmware updater for LG phones, would using that help ? and/or is the risk of bricking he phone too great ?
Click to expand...
Click to collapse
It is hardware issue. I had exact same issue. I was in stock. Didn't modify anything. After display repair they completely reflashed it. Of course you can try other firmware, but really had the same issue.
I didn't spend so much time on it, therefore don't remember exactly if i got force closes.
I only remember that the camera worked, later i got black screen, i could see the buttons, but no pic. After restart it worked again.
I also thought software issue because after restart it worked. Tried really everything which was possible without unlocked bootloader, but didn't worked.
I can't say it is definitive, could be also a motherboard issue. Or an other part of the camera (flash light, ir sensor), I only tell you what was replaced on my phone.
I would try it, camera is not so expensive.

yener90 said:
I would try it, camera is not so expensive.
Click to expand...
Click to collapse
You convinced me, i just ordered a used one, it will be here be thursday i think, the guy also said it could be a motherboard issue, i imagine that isn't very cheap or easy to replace ?
Also lately i have been getting flashlight issues too, says it's already in use, so maybe the flashlight is broken too or the camera is causing that too.

JoeGP said:
You convinced me, i just ordered a used one, it will be here be thursday i think, the guy also said it could be a motherboard issue, i imagine that isn't very cheap or easy to replace ?
Also lately i have been getting flashlight issues too, says it's already in use, so maybe the flashlight is broken too or the camera is causing that too.
Click to expand...
Click to collapse
Flashlight is camera related. I believe i had the same issue with flash light.
I think I tried to use other camera apps, i always got the message, that it is in use.
If it is mainboard, you should buy a new phone. Mainboard is too expensive.
But I don't believe in it, mainboard issue your phone wouldn't start anymore as we know how sensitive G4 is.
Flashlight would only freeze camera while making photos. You can check ir sensor, use an other camera and check out if there comes light from sensor.
I don't think that would be the reason to stop the camera from working.

So if the back camera is broken then why doesn't the front one work ? is it because they both run in 1 app and are kinda tied together ?
The replacement back camera should be arriving in 1-2 days.

JoeGP said:
So if the back camera is broken then why doesn't the front one work ? is it because they both run in 1 app and are kinda tied together ?
The replacement back camera should be arriving in 1-2 days.
Click to expand...
Click to collapse
I have had it where there camera crashed out the box
Back on my g2. It was a refurb. And ended up being corrupted firmware and or kernel. After a reflash of firmware worked great. Ures sounds firmware related if the front aint working either. Have u tried any 3rd party camera apps to see if same results

TheMadScientist420 said:
Ures sounds firmware related if the front aint working either. Have u tried any 3rd party camera apps to see if same results
Click to expand...
Click to collapse
Strange way to write 'yours', so using KDZ to update or reflash the firmware might help ? is it risky ?
I haven't tried it since i installed the Imperium Rom, but with the stock rom any and all apps that used the camera wouldn't work.
This all started after i sideloaded the google camera app (to take VR photos), which was not supported by the G4, i wonder if doing that is what caused all this.

JoeGP said:
Strange way to write 'yours', so using KDZ to update or reflash the firmware might help ? is it risky ?
I haven't tried it since i installed the Imperium Rom, but with the stock rom any and all apps that used the camera wouldn't work.
This all started after i sideloaded the google camera app (to take VR photos), which was not supported by the G4, i wonder if doing that is what caused all this.
Click to expand...
Click to collapse
There havebeen a few camera failures and a good majority have been hardware related.
As long as u dont downgrade ure firmware not risky. And yes if thats when ure issues started i would safely say that is the issue. U may just try reflashing the rom ure on clean wipe all but ext sd. And start over and see if it persists

TheMadScientist420 said:
U may just try reflashing the rom ure on clean wipe all but ext sd. And start over and see if it persists
Click to expand...
Click to collapse
Well i just went from stock to Imperium and while unlocking the phone everything was wiped anyway so doing that again won't change anything, unless there is some cache or something i don't know about.
Anyway, i ordered this new camera so i'll wait for it and if that doesn't work then i'll try reflashing the firmware.
Are newer LG flagships (G5, G6) just as poorly built ? cuz i'm pretty sure i'm going back to samsung after this.

JoeGP said:
Well i just went from stock to Imperium and while unlocking the phone everything was wiped anyway so doing that again won't change anything, unless there is some cache or something i don't know about.
Anyway, i ordered this new camera so i'll wait for it and if that doesn't work then i'll try reflashing the firmware.
Are newer LG flagships (G5, G6) just as poorly built ? cuz i'm pretty sure i'm going back to samsung after this.
Click to expand...
Click to collapse
I think they are. Dont know forst hand. I love my note 5. My battery xied in it the other day so im waitin on a bettery hopefully it works. Im been so fed up with lg.

got the new camera but haven't installed it yet since my phone has other issues right now, like freezing, random restarts, the quick toggles are gone, my wallpapers seems to have been removed, etc. and now it's stuck on booting (not bootlooping though)
I would like to reflash the firmware (KDZ) but the get the right one i need my IMEI number (the one underneath the battery seems to not be the one) or to see what software version the phone is running, i would need a working phone for both.
Would reflashing the Imperium rom fix this ?
The imperium rom is v20P, but there is no kdz firmware like that only V20D or V20G

Have that for months
That freakin camera issue is haunting me for months. I have tried reflashing EVERY freaking rom(stock,cm,everything) and it doesnt change anything. I have teardown my g4 to parts,plug them in and still the same.Sometimes works for a week,sometimes doesnt work for 1 month. I don;t get it. Finally someone with my problem! Man can you replace the camera module and tell me if that works so i order mine?

ntelas said:
That freakin camera issue is haunting me for months. I have tried reflashing EVERY freaking rom(stock,cm,everything) and it doesnt change anything. I have teardown my g4 to parts,plug them in and still the same.Sometimes works for a week,sometimes doesnt work for 1 month. I don;t get it. Finally someone with my problem! Man can you replace the camera module and tell me if that works so i order mine?
Click to expand...
Click to collapse
Did you try reflashing the firmware ? (the KDZ thing)
Also no, i can't try that for you right now, like i wrote previously i got bigger problems, also i got my camera locally for like $15, if you tried everything else that is not a lot of money to spend, and if it doesn't fix your problem then you can just resell the camera. Now go do it.

JoeGP said:
Did you try reflashing the firmware ? (the KDZ thing)
Also no, i can't try that for you right now, like i wrote previously i got bigger problems, also i got my camera locally for like $15, if you tried everything else that is not a lot of money to spend, and if it doesn't fix your problem then you can just resell the camera. Now go do it.
Click to expand...
Click to collapse
i reflash using kdz and other programs. To give you the prespective that even deletes the twrp and fully wipes all phones data and flashes the new ones.If you flash yours it sould be fine because i have flashed nearly all the letters (ex. v20d,e etc). Flash it see that the camera is not fixed and then change the module to tell me..in greece new camera costs 30 euros so it's not that cheap for me to spend and then does not fix nothing

ntelas said:
in greece new camera costs 30 euros so it's not that cheap for me to spend and then does not fix nothing
Click to expand...
Click to collapse
Well i didn't buy a new one, i bought a used one from local listings site (like craigslist in the USA or Kijiji in Canada, every country has their own) and if the new camera doesn't work you can sell it for the exact same amount, all it will cost you is shipping and time.
If i can fix the booting issue and i still have camera issues i will install the new camera, but don't wait for me, it could take weeks, or i could just get angry and buy a used Samsung Galaxy S5 and throw this in the trash (or most likely sell it for parts)

JoeGP said:
Well i didn't buy a new one, i bought a used one from local listings site (like craigslist in the USA or Kijiji in Canada, every country has their own) and if the new camera doesn't work you can sell it for the exact same amount, all it will cost you is shipping and time.
If i can fix the booting issue and i still have camera issues i will install the new camera, but don't wait for me, it could take weeks, or i could just get angry and buy a used Samsung Galaxy S5 and throw this in the trash (or most likely sell it for parts)
Click to expand...
Click to collapse
Ok..well there are no that kind of shops here that sell used cameras etc. only used phones. So if myne breaks again for sure then i ll buy one and ill se..But even if that doesnt work then there is nowere to sell it! In greece there are no that kind of shops

ntelas said:
Ok..well there are no that kind of shops here that sell used cameras etc. only used phones. So if myne breaks again for sure then i ll buy one and ill se..But even if that doesnt work then there is nowere to sell it! In greece there are no that kind of shops
Click to expand...
Click to collapse
It's not a shop, it's a website like ebay, anyone can sell anything there, you have many sites like that i'm sure, every country does. 99% of things sold there are by regular people like you and me.
Google "used lg g4 camera for sale" (in your language) and the first 5 websites will probably be what you are looking for.
This is what ours looks like https://www.olx.ro/oferte/q-lg-g4/, there are at least 10-20 smaller sites, there are even facebook groups, where people post the stuff they don't want anymore.
You're saying you have none of these ?

Camera not focusing

Hey,
Anyone had or got issues with the rear camera not focusing?
It takes ages to focus and I mean 3+ minutes.
It won't do it when I tap on the screen either.

Using OOS or a custom rom?

I have the same issue also. Apparently it's a known hardware issue Contact OP for RMA

I'm using FreedomOS

i have the same issue OOS latest Beta.

Install the latest OOS stable and if it doesn't work, contact Oneplus and explain the problem. If it's a hardware problem they have to fix it (if you still have warranty).

****, I just noticed my camera has problems to start focusing. The whole picture strangely waves durning focusing. But it will focus after a couple of seconds.

I had this problem, and it nearly drove me to getting a new phone. It followed me through OS updates and many different ROMs. Not much help on the threads here, either.
My problem was that the camera would constantly try to refocus, and would never focus on the foreground...things in the background were clear, but nothing in the foreground. Videos were horrible, constant refocusing and blurring. Didn't work in 3rd party apps like check deposit on my bank app, Snapchat, etc.
I found a YouTube video of a hardware repair that seemed ridiculous, but it actually fixed the issue for me. It's not too hard to do if you don't want to wait for an RMA from OnePlus...but it literally involved sticking a staple between a magnet in the phone and the camera module. If you don't feel comfortable opening your phone up, I wouldn't attempt it, but my camera has been working perfect since I did this redneck fix.
here's a link to the video. Watch it first before trying, and if it seems like it's too much, you may have to do an RMA.
I didn't want to believe it was a hardware issues either, but this honestly did fix it for me.
Good luck!

Has anyone else tried @Redjax workaround. I'm going crazy. My camera focus problems are getting worse.
Also, has anyone of you tried a camera replacement. If so, which one, share the link.
I'm thinking on trying the staple mod first before ordering a replacement.

Vaizen said:
Has anyone else tried @Redjax workaround. I'm going crazy. My camera focus problems are getting worse.
Also, has anyone of you tried a camera replacement. If so, which one, share the link.
I'm thinking on trying the staple mod first before ordering a replacement.
Click to expand...
Click to collapse
This problem drove me crazy. I replaced the camera 2 days ago and now camera focuses perfectly, I did try the staple mod before this but I would sometimes focus, but not all the time.

CoronaDabs said:
This problem drove me crazy. I replaced the camera 2 days ago and now camera focuses perfectly, I did try the staple mod before this but I would sometimes focus, but not all the time.
Click to expand...
Click to collapse
Yeah, I thought so. The staple mod is just a temporary solution. Guess I'll order a replacement. Could you share the one you purchased?

Vaizen said:
Yeah, I thought so. The staple mod is just a temporary solution. Guess I'll order a replacement. Could you share the one you purchased?
Click to expand...
Click to collapse
I got you bud
http://www.ebay.com/itm/172403054111

CoronaDabs said:
I got you bud
http://www.ebay.com/itm/172403054111
Click to expand...
Click to collapse
Thanks mate. Finally got my replacement module and just installed it. Although it took forever to arrive and tearing down the phone wasn't as easy as YouTube makes it look, my camera is perfect again and I'm on love of my OP3 once again :good:

Vaizen said:
Thanks mate. Finally got my replacement module and just installed it. Although it took forever to arrive and tearing down the phone wasn't as easy as YouTube makes it look, my camera is perfect again and I'm on love of my OP3 once again :good:
Click to expand...
Click to collapse
Glad I could help

Got it fixed for free from service center
Jaymie1989 said:
Hey,
Anyone had or got issues with the rear camera not focusing?
It takes ages to focus and I mean 3+ minutes.
It won't do it when I tap on the screen either.
Click to expand...
Click to collapse
I was facing the same issue from couple of months. It started after a system update, don't remember the version tough.
So visited the service center today, the people there already had info about this issue. They replaced the camera module free of cost, even after my phone warranty is over! OnePlus knew the problem and they are fixing it for free.
I got my OP3 serviced at Pune, India.

One Plus 3 Rear camera wont focus!

The rear camera on my one plus 3 sudedenly stopped focussing
It worked great but about a week back, it suddenly went bad. I've tried using manual focus but that doesn't work either.
It only works at times when I vigously shake it and then it goes bad again
Has anyone encountered this issue? Any fixes?
There are no proper service centres where I live.

Darkweb_182 said:
The rear camera on my one plus 3 sudedenly stopped focussing
It worked great but about a week back, it suddenly went bad. I've tried using manual focus but that doesn't work either.
It only works at times when I vigously shake it and then it goes bad again
Has anyone encountered this issue? Any fixes?
There are no proper service centres where I live.
Click to expand...
Click to collapse
Probably a result of the camera module becoming loose due to a fall (not necessarily recent). Search on XDA for this issue. I remember reading about atleast a couple of threads/posts about having solved this issue. You will have to open the back of the phone, locate the camera module and fix it. Or order a new module and replace the old one. Costwise it is not too high.

Replace your camera - this is ONLY permanent fix.
I done it on my OP3T and it works again.

Had exactly the same issue (resolved temporarily after vigorous shaking - it's a known issue and quite common) last year with my OnePlus 3. TL;DR: Definitely contact OnePlus and they'll replace the camera module for free assuming no other physical or water damage. I have in the past had mediocre experiences with OnePlus support, so was frankly astonished at the way and speed in which they handled this. Should have a year or two of life left in the phone now and certainly a new sense of brand loyalty for future purchases.
As for my experience:
- Problems started in around February.
- Finally contacted OnePlus support via official chat in late November, was asked to factory reset to see if that helped. Didn't help.
- (25/11) They fast tracked my RMA request, even though out of warranty.
- (27/11) Phone sent by courier from UK to Poland for repair (as with you, no service centres here)
- (28/11) Device repaired
- (29/11) Phone sent back to me
- (02/12) Phone received a week after being sent and camera working perfectly. Total cost to me £0.
Side note: Definitely get a Google Camera mod once your phone is fixed if you don't already have one. Breathes a new lease of life into the camera with some software smarts. I use this one: https://www.celsoazevedo.com/files/android/google-camera/f/changelog849/ as recommended by the XDA Google Camera Port Hub.

Replaced for free
Darkweb_182 said:
The rear camera on my one plus 3 sudedenly stopped focussing
It worked great but about a week back, it suddenly went bad. I've tried using manual focus but that doesn't work either.
It only works at times when I vigously shake it and then it goes bad again
Has anyone encountered this issue? Any fixes?
There are no proper service centres where I live.
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Click to collapse
They replaced it for free as it was a manufacturing defect even though warranty was over.

One year ago my oneplus 3 experienced a hard time when rear camera focusing. I was in china, so I called oneplus support and the guy one the phone told me that i can mail my phone to the services center in beijing and then they replace a new rear camera for free(even though the warranty are expired).
Replace the rear camera may be the only fix. Perhaps you can call the services number on oneplus website and ask for help