Hi guys,
I have no idea if anyone here has had this problem, but the phone reception of my Nexus 5X is pretty bad when I'm inside a building, or even a vehicle.
Once I step outside it's perfect again.
After some intense 'Googling' I found out there's more people around with this problem and that it may even be so that LG has used hardware in the 5X that causes this problem.
I have no idea if any of this is true, but I wanted to ask if any of you have an idea how to boost the reception of my 5X, or if I'm S.O.L.
Thanks in advance!
You're SOL or you can switch carriers
Sent from my Nexus 5X using Tapatalk
mawells787 said:
You're SOL or you can switch carriers
Sent from my Nexus 5X using Tapatalk
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Yeah, that's what I thought. I really don't understand how the Nexus 5 could have great reception with the except same carrier and perimeters, but the 5X doesn't.
It feels like LG kinda dropped the ball on that one.
Thanks for the reply!
jordylicht said:
Yeah, that's what I thought. I really don't understand how the Nexus 5 could have great reception with the except same carrier and perimeters, but the 5X doesn't.
It feels like LG kinda dropped the ball on that one.
Thanks for the reply!
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On my network, reception has noticably improved versus my N5.
WiFi reception is better too. Also some people had issues with antennas losing contact over time on the N5 that I don't really notice in the 5x forums, I'd say LG made improvements in this area all together.
I have heard of people seeing better reception with different radio versions. Are you using N currently?
Sent from my Nexus 5X using XDA-Developers mobile app
bblzd said:
On my network, reception has noticably improved versus my N5.
WiFi reception is better too. Also some people had issues with antennas losing contact over time on the N5 that I don't really notice in the 5x forums, I'd say LG made improvements in this area all together.
I have heard of people seeing better reception with different radio versions. Are you using N currently?
Sent from my Nexus 5X using XDA-Developers mobile app
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Yeah, I'm using N since a few weeks now, but the reception problem began before that.
I don't know which Radio I should use or how to replace it. I didn't root my 5X (yet) because I didn't really need it.
A little update in the problem. It might be the sim tray or sim card itself, because when the connection drops and I wiggle the sim tray port around a bit, the phone connects again.
I'm really hoping it's "just" a wonky sim-card, because otherwise it may be an internal hardware problem and then I'm really screwed.
jordylicht said:
Yeah, I'm using N since a few weeks now, but the reception problem began before that.
I don't know which Radio I should use or how to replace it. I didn't root my 5X (yet) because I didn't really need it.
A little update in the problem. It might be the sim tray or sim card itself, because when the connection drops and I wiggle the sim tray port around a bit, the phone connects again.
I'm really hoping it's "just" a wonky sim-card, because otherwise it may be an internal hardware problem and then I'm really screwed.
Click to expand...
Click to collapse
Yea that shouldn't happen with the sim tray like that.
Sent from my Nexus 5X using XDA-Developers mobile app
Related
I can't believe why this phone goes grey bars and losses signal so much..why is this? Is it the radio?
I would also like to know this since my time frame to return this phone(blasphemy in the GN community) is drawing close. I love this phone phone but if it's hardware related then I will consider swapping it for something more reliable in terms of functionality. I almost bought a razr but was encouraged by some friends that this phone was the top notch phone. I've tried a few suggestions from updating the radio to adding *22899 to my contacts list and updating the prl. Still, at best the dbms fluctuate from 98-82dbm. If this is a software related issue I hope they fix it soon. I'm not too happy with hearing that a planned update would cause the signal bars to appear more than they really are. This would be an attempt to dupe us into thinking that it was only a software issue. You can always check the dbms to see the actual reception unless they muck with that as well. For a google phone the GN seems to have some un-welcomed secrets. Thanks Big Red.
The signal is a software issue, and if it going out for you it is going out for other 4G phones too. Using *228 on a 4G phone also does nothing..
Sent from my Galaxy Nexus using xda premium
joshnichols189 said:
The signal is a software issue, and if it going out for you it is going out for other 4G phones too. Using *228 on a 4G phone also does nothing..
Sent from my Galaxy Nexus using xda premium
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I certainly hope you're right. It's just strange that the signal fluctuates so much if it's a software issue. Almost like listening to a radio station and it comes in and out because of the reception. Just an analogy, nevertheless, one could only hope it's software related rather than having a poor antenna.
I agree with u and ur analogy. I'm pretty nervous myself as I though I had a faulty phone. Fact is, I pray this is software related. I can't fathom having a hardware issue..or keeping a phone so expensive with such an issue.
Sent from my Galaxy Nexus using xda premium
If it makes you guys feel better, I have no idea if this is what is going on but I know on Cyanogenmod, and other AOSP based roms, the signal bars that are shown reflect your DATA signal. I am not sure if this is true for stock AOSP, but that's how it is on CM and MIUI, etc.
Which is probably why Verizon said they had a fix for the signal bars, probably to make them reflect voice signal.
I know HTC and Motorola phones with sense and blur *inflate* their signal bars by showing voice signal (2G/EVDO) everywhere.
It's more likely a network issue, verizon has been going down recently
Sent from my Galaxy Nexus using XDA App
I really need some user commentary here as I have tried vigorously looking into my connectivity 'flimsy-ness' lately.
I have a GNex LTE version
this is fast...when it is fast.
However, wifi drops at times. and 4g if the reception is lost and reverts to 3g...it never goes back to 4g even in zones where it obviously exists, needing to be corrected manually.
It is very nerve wrecking. such an expensive phone to have such issues.
My question is, does anyone else have this? (im on 4.0.3)
should i return this and ask for a replacement? maybe this is defected.
Please help out as time is running out for a replacement at verizon
THANK YOU AND HAPPY NEW YEAR
I got hit by the Verizon outages and outside of that, I had some cell data connectivity issues twice. However, I have not had them since the last outage. (Also after changing ROMs both which are 4.0.2)
My father was visiting and got hit by what you describe and fixed it with a power cycle and hasn't said it occurred since.
How often does it occur for you?
To be on the safe side and so you don't miss your window, you may want to exchange.
A lot. The wifi is absolutely terrible. It does not stick. And turning the phone off with having put on the always on thru advance wifi settings it still turns off. I can not and will not risk it. Talked to Verizon made them express mail another gnex. I'd rather take my time and compare then go to the store and chuck this and receive another. One this is for sure. If the other one has the same problem. I will be very very sad. I love this phone (plus I have the unlimited plan..switched with my gf...and MAN Is it nice going over 10gb already)
I hope no one else has this problem. Really curious to know.
Sent from my Galaxy Nexus using xda premium
Seriously, no one offers any opinions??
Sent from my Galaxy Nexus using xda premium
Mine is solid. Holds wifi, holds 4G. The problem you are talking about has been brought up by others. Look around on this forum and you'll see it has talked about. People have had luck swapping out for another and others haven't. Looks like there are simply some out there with issues and you got one. They do not all have this issue. There is an OTA update coming with 4.0.3 soon that MAY help. You might just want to swap it out. If you do, don't leave the store until you know it's working.
Sent from my Galaxy Nexus using xda premium
Same thing happening with my wifi dropping connection all the. Gmail and whatsapp messages are always late, bloody frustrating:-[
Update: just received a new gnex. In the mail. Can confirm within the first three minutes of using it......same problem. Unbelievable
Sent from my Galaxy Nexus using xda premium
I have had the same router for the last 2 years, my nexus S never has had any sort of drops on wifi like this.
This is without a doubt a serious problem. I will be now doing more thorough testings with the 4g reception followed by the 4g dropping to 3g and seeing if it ever reverts.
I pray to god this is a software issue. but to be honest...having had all nexus's (nexii?) i have never had a reception issue or had an update that improved it...so im sort of freaking out now
I'm having this issue as well. It will help if you change the wifi policy to stay on always. Hit menu inside the wifi options.
I had the same issues and returned mine. I hope it gets fixed, because I loved everything else about the phone and want it back, but not at the expense of poor data reception.
on a NEW one that was sent...SAME PROBLEM.
ALREADY HAVE THE ALWAYS ON POLICY.
....this is some scary S*$T!!!!
I have had wifi issues with specific routers. I have 2 Linksys wrt 54g with latest firmware which frequently do not connect despite having a strong signal. I have a router in the micasavrde home automation controller that connects fine, all with wpa2 security. The wifi at work at 2 different sites works fine, but I am not sure what routers are being used. I think this is mainly a software issue with certain routers and may be fixable. Maybe we need a thread documenting people's experience with routers with no issues and routers that have problems .
Sent from my Galaxy Nexus using Tapatalk
Hi. Don't get me wrong, I love my phone, its excellent for internet and general usage BUT as a mobile phone its the worst I have ever had. I'm on 4.04 in the UK with o2. Been with o2 for over 15 years worked at the same place for over 15 years and lived at the same place for over 10years, in this time I have probably had over 12/14 mobile phones and never had the problems I have now. I know its got to be the phone as everything else has stayed the same! When at work I have to turn 3g off or don't have any signal all day, never had this with 2 iPhones and other Nokias. When at home I am always on wifi, but phone reception/quality is awful even though on previous 7 phones at this address I have never had any problems! I don't want to stray away from stock as its too complicated and I shouldn't have to to be honest! My only solution is sell the phone on eBay and go back to a previous phone which had better quality calls. Don't want to do this but cannot see any other solutions! If apple had made the iPhone 4 with a bigger screen I wouldn't have got this but I did and am generally happy with it but know as soon as I can, its going! Can't take the poor call quality anymore!
Rant over!
Get a new phone. That's your only option.
Sent from my Galaxy Nexus using xda premium
I love my call quality.
Nothing wrong here, I get at least enough signal to make a call everywhere that I go, that's all I ask for in my phone.
http://forum.xda-developers.com/showpost.php?p=25930237&postcount=71
Read my comments regarding signal strength.
El Daddy said:
Get a new phone. That's your only option.
Sent from my Galaxy Nexus using xda premium
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I agree. Is a hardware issue nothing new here. I switching to the GS3 when it drops here in the U.S.
Sent from my Galaxy Nexus using xda premium
switched to one x
went from 20% no signal in house to 0%
much better
aimetti said:
switched to one x
went from 20% no signal in house to 0%
much better
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Not sure what you mean?
Matcarroll said:
Not sure what you mean?
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Signal Quality is perfect here... full bars, great call quality..
Not sure why you're experiencing the problem considering your environment has stayed the same...
1. You may want to pull out the SIM card and put it into your old phone to see if the signal is there... if you got a new SIM card with this phone, could be faulty? Maybe go into your provider and get a new one.
2. Have you tried factory resetting the phone? Maybe something you tried/downloaded then uninstalled caused havoc to your phone?
3. Is this bad quality consistant? Or over the past few days? Maybe your provider was tweaking their systems during certain times of the day?
4. Do you know anyone else with a GNEX that is on the same provider you are? Maybe try their phone in your environment and see if you have bad signal.
Not making excuses for the phone, but its hard to blame the product itself when the majority of others aren't having a problem... You may just have a defective unit that needs replacing. If you like the features of the phone compared to the other phones you've had, you may regret going back without at least trying a replacement unit
The only problem is the Wi-Fi is considerably inconsistent to let's say, a GS2. Otherwise, I haven't encountered any issues with call or connection.
Sent from my Galaxy Nexus using XDA
This is my second galaxy nexus phone and also second simcard and nothing different. I think it just has a awful radio! Had the same problem with old phone and returned it and now this one and likewise with different simcards. My reception/line quality is better when phone set to 2g only rather than 3g regardless as to whether I'm on wifi or not. I know loads of people are having similar problems, or certainly was before the new radio and 4.04 arrived. I only use phone for calls 10% of general use and as I said, it does everything else perfectly. Maybe I expect perfection!
I get one less bar than i had on my rezound. Never dropped a call though.
I got worse reception on the HTC myTouch 3G and 4G.
fix-this! said:
I get one less bar than i had on my rezound. Never dropped a call though.
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hey, you look familiar lol
Have you tried flashing any other radios? The new radio that came with 4.0.4 did not work at all with my carrier here in Australia - ie I could not even get on the network. Flashed a different radio and now working fine...
What dBm do you get compared to other phones, not just looking at the bars.
Also don't cover the antenna with your hand in low signal areas, its very sensitive.
Matcarroll said:
This is my second galaxy nexus phone and also second simcard and nothing different. I think it just has a awful radio! Had the same problem with old phone and returned it and now this one and likewise with different simcards. My reception/line quality is better when phone set to 2g only rather than 3g regardless as to whether I'm on wifi or not. I know loads of people are having similar problems, or certainly was before the new radio and 4.04 arrived. I only use phone for calls 10% of general use and as I said, it does everything else perfectly. Maybe I expect perfection!
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Click to collapse
Then get a different phone, enjoy it, and forget this sad moment in your life.
Sent from my Galaxy Nexus using XDA
johnwaynegacy said:
hey, you look familiar lol
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yeah i got a nexus from verizon when i traded in my rezound. couldn't stand sense and the horrid battery life.
if you guys want, try combining the 4.0.4 lte & 4.0.2 cdma radios in a hybrid type thing. i read this on rootzwiki and tried it tonight. so far it helped my reception.
Still got this problem. I am at the point where I am going to sell this phone and buy something else which I can use as a phone!
Matcarroll said:
Still got this problem. I am at the point where I am going to sell this phone and buy something else which I can use as a phone!
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It was bad a month ago...did you expect something magical to happen?
I am on my sixth nexus. I am running Vicious's 4.1.1 rom rooted and not running any weird power saving apps and turning off my wifi when not at home. The radio signal either turns off completely for a few seconds or cannot connect to data services constantly when trying to use the phone. There is nothing I am doing that creates this problem consistently. It is random. Sometimes i can make a call and talk for an hour and have no problems sometimes i can be in the same area and make a call and it continually drops the call after a few seconds to a few minutes. 4g rarely works though it shows its connected. I am running what i believe to be the latest radio for verizon I515.10V.FC04/I515.FC05. I am open to suggestions on radio's app's anything to get this corrected. I even tried going back to stock and letting Verizon update the phones to start and the problem still persists. i travel a lot and it does not seem to do it in any area more than another. but It has become a constant nu sense when talking to my customers on the phone. or trying to connect to data services. PLEASE HELP
Verizon Galaxy Nexus LTE
4.0.5?
Sent from my Stock AOSP Android 4.1.1 Galaxy Nexus
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
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China!!! hey own our country and apparently they just owned me... lol
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
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It's hit or miss with either. I just sent in a Korean handset for this issue.
Sent from my Galaxy Nexus using Tapatalk 2
so I guess
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
Sdalton19 said:
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
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I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
supercobaltss said:
I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
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thank you. I kinda thought the same thing. But i'm dealing with Asurion phone insurance and they aren't very concerned with getting me one that works... Talked to them a little bit ago and they are sending me another new one again...
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
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I would definitely take it back and make them give you a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
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Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
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Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
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Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
Sent from my SAMSUNG-SGH-I317 using xda premium
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
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Click to collapse
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
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Click to collapse
Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
Sent from my Nexus 7 using XDA Premium HD app
Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
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Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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