Related
Tablet was running the L final preview. Touch screen stopped responding, but wasn't frozen (holding power would bring up Power Off option, turning it 90 would change screen, etc) so I long power-button'd it off. Turn it back on and it stays on Google screen. I can get into fastboot/bootloader so I tried going into recovery, it just sits on the Google screen. I've fully reset the tablet twice using both NRT and Google's own stock restore .tar, both times the tablet and scripts indicated a successful flash (partitions recreated properly, all data sent, etc) but then again just hangs on the Google screen.
Device was stock, no root (but unlocked), running L preview. I've tried flashing back to 4.4.4 (NRT) and 4.3.0(?first build) from Google.
Any suggestions before I punt this thing Suisham style?
Warranty?
Pretty sure it is a hardware issue after so many threads on this topic. Mine is doing the same thing. RMA that thing especially if it's within warranty.
pbassjunk said:
Tablet was running the L final preview. Touch screen stopped responding, but wasn't frozen (holding power would bring up Power Off option, turning it 90 would change screen, etc) so I long power-button'd it off. Turn it back on and it stays on Google screen. I can get into fastboot/bootloader so I tried going into recovery, it just sits on the Google screen. I've fully reset the tablet twice using both NRT and Google's own stock restore .tar, both times the tablet and scripts indicated a successful flash (partitions recreated properly, all data sent, etc) but then again just hangs on the Google screen.
Device was stock, no root (but unlocked), running L preview. I've tried flashing back to 4.4.4 (NRT) and 4.3.0(?first build) from Google.
Any suggestions before I punt this thing Suisham style?
Click to expand...
Click to collapse
It is a hardware issue. I ran into the same problem less than 24 hours out of the box. Your bootloader is borked. You have to RMA. Unfortunately, the only way I know to fix is a new motherboard, which is what Asus did for me.
The original poster mentioned this in another thread, I just wanted to bring it up in case people search for this in the future. Remove the back, disconnect the battery for a few seconds, and reconnect it. Power on and it's all good.
pbassjunk said:
Tablet was running the L final preview. Touch screen stopped responding, but wasn't frozen (holding power would bring up Power Off option, turning it 90 would change screen, etc) so I long power-button'd it off. Turn it back on and it stays on Google screen. I can get into fastboot/bootloader so I tried going into recovery, it just sits on the Google screen. I've fully reset the tablet twice using both NRT and Google's own stock restore .tar, both times the tablet and scripts indicated a successful flash (partitions recreated properly, all data sent, etc) but then again just hangs on the Google screen.
Device was stock, no root (but unlocked), running L preview. I've tried flashing back to 4.4.4 (NRT) and 4.3.0(?first build) from Google.
Any suggestions before I punt this thing Suisham style?
Click to expand...
Click to collapse
If you boot loader is locked, then you're out of hope expect warrant.
However If your bootloader is unlocked, you can flash the factory image and return back to 4.4.4 original.
I done that several days ago.
First, connect the device to your computer (make sure it is in bootloader mode), type in CMD/or terminal
Code:
fastboot devices
to check whether it is recognized.
Then, download the image from this link,
extract the zip file, run cmd or terminal, move into the extracted folder, and type
Code:
flash-all.bat
for window
Code:
./flash-all.sh
for mac or Linux
http://www.androidbeat.com/2013/11/flash-factory-image-nexus-device/
http://forums.androidcentral.com/go...1477-guide-nexus-7-factory-image-restore.html
http://forum.xda-developers.com/showthread.php?t=1907796
Hi all, my unlocked and rooted (for the purpose of titanium etc) 5 day old OP3, running latest stock Oxygen is rebooting itself several times a day, but not rebooting back into the OS. It shows a blank screen and the notification light is lit white.
To get back into the OS, I have to power it down and restart. Sometimes it doesnt make it past the boot animation. It freezes, and reboots (again, to a blank screen with white notification light).
I've spent a couple of hours this morning wiping it (all apart from internal storage), and re-flashing.
The problem then got worse, as when flashing the stock ROM from recovery, or side loading it, the phone would reboot when it got to 90%. Whether I use TWRP (3.0.3-0), or stock recovery, I encounter the same problem.
I tried flashing a slimmer ROM (AICP), which flashed successfully, but I'm still getting reboots to blank screen with white notification light.
Any ideas?
P.s. I took a nandroid backup before encountering any issues, however the phone reboots (to the same state) when about 50% through restoring it.
AWretchSavedByGrace said:
Hi all, my unlocked and rooted (for the purpose of titanium etc) 5 day old OP3, running latest stock Oxygen is rebooting itself several times a day, but not rebooting back into the OS. It shows a blank screen and the notification light is lit white.
To get back into the OS, I have to power it down and restart. Sometimes it doesnt make it past the boot animation. It freezes, and reboots (again, to a blank screen with white notification light).
I've spent a couple of hours this morning wiping it (all apart from internal storage), and re-flashing.
The problem then got worse, as when flashing the stock ROM from recovery, or side loading it, the phone would reboot when it got to 90%. Whether I use TWRP (3.0.3-0), or stock recovery, I encounter the same problem.
I tried flashing a slimmer ROM (AICP), which flashed successfully, but I'm still getting reboots to blank screen with white notification light.
Any ideas?
P.s. I took a nandroid backup before encountering any issues, however the phone reboots (to the same state) when about 50% through restoring it.
Click to expand...
Click to collapse
Same as myself normally while watching YouTube or downloading files is when it hapoens most,so I'm gonna do a factory reset in twrp and see if that helps,ill let you know
thelad said:
Same as myself normally while watching YouTube or downloading files is when it hapoens most,so I'm gonna do a factory reset in twrp and see if that helps,ill let you know
Click to expand...
Click to collapse
So done that and got one black screen and the white light,went to work had 3g/4g on all day didn't get one black screen,got home connected to wifi and I got a black screen,so something to the with wifi seems to cause it for me
Sounds like a hardware issue.
I'd get my device replaced ASAP.
Paradoxxx said:
Sounds like a hardware issue.
I'd get my device replaced ASAP.
Click to expand...
Click to collapse
I think I'll have to its pissing me off now,goes great for hour or two then I'll get this black screen 4 or 5 times in a row
I have the same issue.
I tried some ROMs (cm13, RR, OP3lite) and always the same.
I already contacted the support and they wiped my phone by taking a remote session through my computer.
I now have OOS 3.2.1 stock, not rooted.
I had a reboot since but I will let a few days to see if the issue is resolved
nono77240 said:
I have the same issue.
I tried some ROMs (cm13, RR, OP3lite) and always the same.
I already contacted the support and they wiped my phone by taking a remote session through my computer.
I now have OOS 3.2.1 stock, not rooted.
I had a reboot since but I will let a few days to see if the issue is resolved
Click to expand...
Click to collapse
How long after the wipe/back to stock did it happen? after a bit of Google search seems to be happening to few sd820 devices
I don't know how much time after, maybe 6 hours later or so...
I had a freeze yesterday evening and had to reboot my phone.
Everytime it freezes on reboot and I have to wait 3 to 4 tries before the phone really boot.
Try to flash stock rom with unbrick solution. If ir does not help, apply for RMA ticket
I created a RMA ticket this morning.
My phone will go to repair center
I raised an RMA request on July 19th, which was approved July 20th, yet I've still not received return mailing labels from Arvato.
Not even slightly impressed.
My situation
Hi there,
This morning I decided to relock my bootloader to give it a complete stock-Android feel to it. I had already unrooted my phone at this point. It was then when I thought it was a good idea, since I unrooted it, to delete the BetaSuperSU rar file as well as the TWRP folder from my phone files. I then opened a command prompt in the AndroidSKDSlim folder and typed: fastboot devices, fastboot oem lock
And then I went on my phone and clicked the power button to confirm the locking. Since then my phone has not booted up yet, and I get no vibration when I press the power button. No button seems to be responding, but the white LED light is permanently on. What should I do now? My computer doesn't recognise my phone either!
Breecko said:
Hi there,
This morning I decided to relock my bootloader to give it a complete stock-Android feel to it. I had already unrooted my phone at this point. It was then when I thought it was a good idea, since I unrooted it, to delete the BetaSuperSU rar file as well as the TWRP folder from my phone files. I then opened a command prompt in the AndroidSKDSlim folder and typed: fastboot devices, fastboot oem lock
And then I went on my phone and clicked the power button to confirm the locking. Since then my phone has not booted up yet, and I get no vibration when I press the power button. No button seems to be responding, but the white LED light is permanently on. What should I do now? My computer doesn't recognise my phone either!
Click to expand...
Click to collapse
Have you tried holding power and volume down for a few seconds without the cable plugged into the phone?
thelad said:
How long after the wipe/back to stock did it happen? after a bit of Google search seems to be happening to few sd820 devices
Click to expand...
Click to collapse
acmerw said:
Try to flash stock rom with unbrick solution. If ir does not help, apply for RMA ticket
Click to expand...
Click to collapse
AWretchSavedByGrace said:
I raised an RMA request on July 19th, which was approved July 20th, yet I've still not received return mailing labels from Arvato.
Not even slightly impressed.
Click to expand...
Click to collapse
I received a mail yesterday evening saying that they can't take my phone and I have to do a factory reset.
I replied to this mail saying that I did multiple factory resets and even do a remote session with a oneplus tech support.
They sent me a mail an hour after with a number and the process to send my phone.
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Same thing just happened to me. I have no root or anything but it will not boot the OS. I hope there is a fix for the problem because I really want to use the phone.
Same thing just happened to me.
Click to expand...
Click to collapse
No recovery for you either?
What was the latest Build you had when it was working fine?
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Druas said:
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Click to expand...
Click to collapse
Had the same thing happen - Now typing to you from my warranty replacement. Only option.
blackpaw78 said:
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Click to expand...
Click to collapse
Surprisingly, this worked. I forgot about download mode being an option. I also am not sure why this worked.
Edit: The phone boots, but is still randomly rebooting rather often. Not sure why, as everything was wiped and it should have been a fresh install of everything.
Another Edit: Back to boot looping/not getting to the Android loading screen. I didn't do anything other than let it download my apps. Maybe it is a hardware problem after all because it did successfully boot into Android a couple times.
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Janny82 said:
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Click to expand...
Click to collapse
That is actually pretty good outcome. Pixel phone is coming out soon.
Just had this happen today. Streaming music over Bluetooth and using another app, then tried switching tracks in Google Play Music and the app froze. Phone was unresponsive with app on the screen, then screen went off and wouldn't power on.
I finally got it on by holding down power for 30 seconds, but kept boot-looping to Google boot screen. I was able to get into fastboot mode and wipe everything and install the factory image. Still doing the same thing!
Just got off phone with Google. Told the rep everything I had tried and she is working on a replacement order. Supposed to call me back after chatting with higher level support. I wish they would just send me a new Pixel phone, or the 6P at least!
Ive had the same issue, where I just couldnt get passed the Google screen, the only solution for me to get back on to my phone was to let it happen until the battery died. After i let the battery die i turned it back on normally and connected it to my charger, it hasnt turned off since but im sure it will sooner or later
Edit: Issue is still happening but the only way for me to turn it back on is because the battery dies
This just happened to my and my wifes phones...all within a week of each other. I sent my wife's in about a week and a half ago to LG for warranty service. I am hoping that they are able to fix it...it is still in the 'repair' phase. I am trying to decide whether or not I want to send my phone in (which just died yesterday) before or after LG figures out what is going on with my wifes. In both cases, the phones were running fine and just shut down by themselves. The battery was not dead. Each time, the phone will boot to the Google screen, but then immediate shut down. I can get in to recovery and do actions within there, so I do not believe it to be a battery issue. However, as soon as you attempt to boot the phone, it will die.
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Its a 'known' issue. Google has confirmed there is an issue. Only solution appears to be a warranty replacement.
https://productforums.google.com/forum/#!topic/nexus/r29mtzLFS0g;context-place=topicsearchin/nexus/nexus$205x$20bootloop
---------- Post added at 10:22 AM ---------- Previous post was at 10:21 AM ----------
Psychofrantics said:
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
on both phones, bone stock. Only difference was I was running the beta before getting the stock OTA and my wife's was full stock and received the stock OTA.
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Same HERE !!!!
the samed for me, and still now i can't light it up
sagshar said:
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Click to expand...
Click to collapse
In my opinion your EMMC probably died, but you can try reflashing factory images to see if it is some other problem.
I would only try LGUP as a last resort because it will set Allow OEM unlocking to false and lock your bootloader, making further experimentation difficult.
BTW IMO the Android 7 bootloop probably isn't related to Android 7. I think they are just saying hardware problem (EMMC failure) that happens to show up more frequently when you have large updates of OS.
The way Google worded it, it made it seem like Android 7 is killing some hardware because of some incompatibility with just some isolated hardware builds.
I would suggest you let it keep booting and flash some factory images and sometimes EMMC will come back briefly and boot. If it does, immediately backup as much as you can before doing anything else.
Same deal for me and they are sending a replacement. This is a MAJOR blackeye!
Is your phone under warranty then? I am having the same problem as everyone on here. I've tried everything. I bought the phone just over a year ago though, so am a little concerned Google will turn around and tell me it's not their problem... Even though this is clearly a fault!
My XL is stuck in a boot loop that I haven't found described anywhere. It begins with the bootloader unlocked warning screen then goes to the white "Google" boot screen, but within one second the screen goes black, waits about 10 seconds and runs through that cycle again. It also randomly (it seems) does the "Writing to EX4 file" screen before the bootloader unlocked warning screen.
It will cycle through this sequence forever if it's plugged in but when not plugged in it will seemingly power off after a random number of cycles. However, powering on does not require holding down the power button - it jumps directly to the beginning of the cycle, sometimes at the bootloader unlocked screen and sometimes at the EX4 screen.
At no point does my Windows 10 PC show the phone as being attached when plugged in to USB. Also, no combination or duration of the phone's physical buttons affect this in any way.
I was following the steps in this article and had just performed the second-last line in the post, "Reboot into the installed recovery." That's when the cycle started. Prior to the step "In TWRP, install twrp.zip" everything was working correctly, though I hadn't rooted yet, of course. I didn't reboot normally in between those two steps, so I can't say which of them caused the problem.
I'm running Android Update, 7.1.2 N2G47E and had been before beginning the procedure. It came from the OTA update and had unrooted the phone from the previous version.
Any and all help will be rewarded with 137 Antique, Pre-Web Internet Points and The Thanks of a Grateful Nation™.
I would fastboot latest factory image.
Just hold vol- when a reboot comes it will go into bootloader.
piz333 said:
My XL is stuck in a boot loop that I haven't found described anywhere. It begins with the bootloader unlocked warning screen then goes to the white "Google" boot screen, but within one second the screen goes black, waits about 10 seconds and runs through that cycle again. It also randomly (it seems) does the "Writing to EX4 file" screen before the bootloader unlocked warning screen.
It will cycle through this sequence forever if it's plugged in but when not plugged in it will seemingly power off after a random number of cycles. However, powering on does not require holding down the power button - it jumps directly to the beginning of the cycle, sometimes at the bootloader unlocked screen and sometimes at the EX4 screen.
At no point does my Windows 10 PC show the phone as being attached when plugged in to USB. Also, no combination or duration of the phone's physical buttons affect this in any way.
I was following the steps in this article and had just performed the second-last line in the post, "Reboot into the installed recovery." That's when the cycle started. Prior to the step "In TWRP, install twrp.zip" everything was working correctly, though I hadn't rooted yet, of course. I didn't reboot normally in between those two steps, so I can't say which of them caused the problem.
I'm running Android Update, 7.1.2 N2G47E and had been before beginning the procedure. It came from the OTA update and had unrooted the phone from the previous version.
Any and all help will be rewarded with 137 Antique, Pre-Web Internet Points and The Thanks of a Grateful Nation™.
Click to expand...
Click to collapse
Sounds like you were coming from the April 2017 update to the May 2017 OTA update. The May update included a new bootloader which performs additional verification on the boot image. I suspect that when you installed TWRP and rebooted, the May bootloader detects the changes TWRP installation made to your boot image and aborts the boot process resulting in your bootloop. Additional detail and information can be found in the linked thread and solution should be towards the end of the thread. You have a few options I think (assuming you can get into fastboot/recovery mode) - you can temporarily resolve by reverting back to the April 2017 bootloader which does not have the additional boot verification procedure or you can follow the steps to flash Chainfire's VerifiedBootSigner.zip if you prefer to get fully on the May update (including the May bootloader). Details are in the thread below. Good luck!
https://forum.xda-developers.com/pixel-xl/how-to/images-t3599709
piz333 said:
My XL is stuck in a boot loop that I haven't found described anywhere. It begins with the bootloader unlocked warning screen then goes to the white "Google" boot screen, but within one second the screen goes black, waits about 10 seconds and runs through that cycle again. It also randomly (it seems) does the "Writing to EX4 file" screen before the bootloader unlocked warning screen.
It will cycle through this sequence forever if it's plugged in but when not plugged in it will seemingly power off after a random number of cycles. However, powering on does not require holding down the power button - it jumps directly to the beginning of the cycle, sometimes at the bootloader unlocked screen and sometimes at the EX4 screen.
At no point does my Windows 10 PC show the phone as being attached when plugged in to USB. Also, no combination or duration of the phone's physical buttons affect this in any way.
I was following the steps in this article and had just performed the second-last line in the post, "Reboot into the installed recovery." That's when the cycle started. Prior to the step "In TWRP, install twrp.zip" everything was working correctly, though I hadn't rooted yet, of course. I didn't reboot normally in between those two steps, so I can't say which of them caused the problem.
I'm running Android Update, 7.1.2 N2G47E and had been before beginning the procedure. It came from the OTA update and had unrooted the phone from the previous version.
Any and all help will be rewarded with 137 Antique, Pre-Web Internet Points and The Thanks of a Grateful Nation™.
Click to expand...
Click to collapse
Just started with me today too.
I cannot get into recovery or boot loader
rebooting using the hard button just brings up this Dump to EXT4 and then into the ROM that is havnig a ish ton of force closes.
My plan is to back up some stuff I need to copy off the phone and then start factory reset from within settings.
EDIT:
I was rooted running stock
All i did was run a backup in TWRP
issues started after reooting.
Once i factory reset and re Root i will see if I can restore backup, maybe
sb1893 said:
Sounds like you were coming from the April 2017 update to the May 2017 OTA update. The May update included a new bootloader which performs additional verification on the boot image. I suspect that when you installed TWRP and rebooted, the May bootloader detects the changes TWRP installation made to your boot image and aborts the boot process resulting in your bootloop. Additional detail and information can be found in the linked thread and solution should be towards the end of the thread. You have a few options I think (assuming you can get into fastboot/recovery mode) - you can temporarily resolve by reverting back to the April 2017 bootloader which does not have the additional boot verification procedure or you can follow the steps to flash Chainfire's VerifiedBootSigner.zip if you prefer to get fully on the May update (including the May bootloader). Details are in the thread below. Good luck!
https://forum.xda-developers.com/pixel-xl/how-to/images-t3599709
Click to expand...
Click to collapse
I had forgotten that after I booted normally just before installing TWRP, the May OTA happened to arrive and I went ahead and installed it. Then the problem started after I installed TWRP. I used @mikaole's advice and got into bootloader (can't believe I hadn't done that, given all the button combinations I'd tried).
I re-flashed the April update and now the behavior is exactly the same except that the white Google boot screen lasts about 5 seconds and after a few boot tries I land on the "No command" screen. That sits for about a minute and boots again, landing again on "No command." Power+vol-up gets me to recovery mode but all I can do is go to bootloader or get back to "No command." I tried a factory reset, same result. I tried re-flashing April again, same result. Now I think I have the May bootloader with all else April.
I ran this:
Code:
fastboot set_active a
because I noticed that flashing the bootloader was always going to b. After flashing the bootloader again and seeing it go to a, the phone boots normally. I'm going to let the May update happen and wait to root again until after that.
One thing, I don't think the link you provided is the one you intended - there's none of the info you said would be there.
This has been very helpful. You and @mikaole got me through this. Thanks!
piz333 said:
I had forgotten that after I booted normally just before installing TWRP, the May OTA happened to arrive and I went ahead and installed it. Then the problem started after I installed TWRP. I used @mikaole's advice and got into bootloader (can't believe I hadn't done that, given all the button combinations I'd tried).
I re-flashed the April update and now the behavior is exactly the same except that the white Google boot screen lasts about 5 seconds and after a few boot tries I land on the "No command" screen. That sits for about a minute and boots again, landing again on "No command." Power+vol-up gets me to recovery mode but all I can do is go to bootloader or get back to "No command." I tried a factory reset, same result. I tried re-flashing April again, same result. Now I think I have the May bootloader with all else April. How do I revert the bootloader?
Also, I don't think the link you provided is the one you intended - there's none of the info you said would be there.
This has been very helpful so far. Thanks!
Click to expand...
Click to collapse
They flashing all the parts of the image manually. Something like this happened to a buddy of mine and using the flash all wouldn't fix. He couldn't get the device to boot until he did all the images manually.
piz333 said:
I had forgotten that after I booted normally just before installing TWRP, the May OTA happened to arrive and I went ahead and installed it. Then the problem started after I installed TWRP. I used @mikaole's advice and got into bootloader (can't believe I hadn't done that, given all the button combinations I'd tried).
I re-flashed the April update and now the behavior is exactly the same except that the white Google boot screen lasts about 5 seconds and after a few boot tries I land on the "No command" screen. That sits for about a minute and boots again, landing again on "No command." Power+vol-up gets me to recovery mode but all I can do is go to bootloader or get back to "No command." I tried a factory reset, same result. I tried re-flashing April again, same result. Now I think I have the May bootloader with all else April.
I ran this:
Code:
fastboot set_active a
because I noticed that flashing the bootloader was always going to b. After flashing the bootloader again and seeing it go to a, the phone boots normally. I'm going to let the May update happen and wait to root again until after that.
One thing, I don't think the link you provided is the one you intended - there's none of the info you said would be there.
This has been very helpful. You and @mikaole got me through this. Thanks!
Click to expand...
Click to collapse
Glad you got it working. I checked and I did link the thread I intended to. Starting at post #57 onward from that thread has the information on how to update to the May update and leverage Chainfire's VerifiedBootSigner.zip.
Thx,
S
Pixel bootloop
Hey guys, this is the only thread thqt i found here on XDA about pixel and pixel XL bootloop issue.
I'm about to buy a used Pixel 1st gen phone for really great deal, because it is in this bootloop. As the owner sad, it was on the Oreo upgrade. I'm wondering if its possible to fix it... What you guys say?
Thanks!!
rosendomurilo said:
Hey guys, this is the only thread thqt i found here on XDA about pixel and pixel XL bootloop issue.
I'm about to buy a used Pixel 1st gen phone for really great deal, because it is in this bootloop. As the owner sad, it was on the Oreo upgrade. I'm wondering if its possible to fix it... What you guys say?
Thanks!!
Click to expand...
Click to collapse
Well that depends. If the owner unlock the bootloader and then relocked it it could have screwed it up depending on what he was doing with it at the time resulting in a bootloop that cannot be fixed because it's hard brick now. I say can't be fixed only because the only way to get it fixed as far as I know is to contact someone here on the forums I'm not exactly sure who it is but they do fix hard bricked pixels for money. If I were you I would try and figure out if that's the case before buying it.
Phalanx7621 said:
Well that depends. If the owner unlock the bootloader and then relocked it it could have screwed it up depending on what he was doing with it at the time resulting in a bootloop that cannot be fixed because it's hard brick now. I say can't be fixed only because the only way to get it fixed as far as I know is to contact someone here on the forums I'm not exactly sure who it is but they do fix hard bricked pixels for money. If I were you I would try and figure out if that's the case before buying it.
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Yes, that's my biggest fear right now... He sad he never had done anything like root or custom rom, he just had done a system update and the phone never boot correctly again.
I have a little bit of knowledge in android, i was thinking if just putting a custom rom it wouldn't solve, because i had other devices that i had put in bootloop and i was able to fix it just putting a custom rom...
rosendomurilo said:
Yes, that's my biggest fear right now... He sad he never had done anything like root or custom rom, he just had done a system update and the phone never boot correctly again.
I have a little bit of knowledge in android, i was thinking if just putting a custom rom it wouldn't solve, because i had other devices that i had put in bootloop and i was able to fix it just putting a custom rom...
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Can you get to recovery ?
Phalanx7621 said:
Can you get to recovery ?
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I'm not with the phone right now, I'm going to buy it next week... Correct if I am wrong, but if i can get to recovery or bootloader i can fix it, right?
I think he had tried to unlock the bootloader but without experience had bricked...
rosendomurilo said:
I'm not with the phone right now, I'm going to buy it next week... Correct if I am wrong, but if i can get to recovery or bootloader i can fix it, right?
I think he had tried to unlock the bootloader but without experience had bricked...
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Yeah if you can get into recovery you can side load things. And if you can get to the boot loader screen you're fine.
Phalanx7621 said:
Yeah if you can get into recovery you can side load things. And if you can get to the boot loader screen you're fine.
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Perfect! Just as I expected... Probably i will do an youtube guide if it works... Thanks bro!
A week ago, all of a sudden, my Pixel decided to freeze and become unresponsive. To make a long story short, it only goes to the Google logo screen and will not go into bootloader or recovery mode. Took it to a repair shop and they said it needed to be sent back to Google (it's three years old so long past its warranty) which would cost a fortune. They said it is soft bricked.
I'm looking into things and since my phone is already useless, I surely can't make it any worse. (fingers crossed.)
I'm wondering if anyone has any tips on how to get my phone back up and running whilst also keeping all of the data on my phone. I'm not keen on wiping the data as it has important information on it. Is it possible to unbrick a Pixel XL without factory resetting it?
Does anyone have a simpletons guide on how to do it? I've looked at numerous guides and they are either long winded or far too complicated for me. I'm not familiar with downloading a file to unzip it or extracting it. Although, I am very much willing to learn given my circumstances.
If anyone can provide any information, I would be very grateful!
i think if anything at this point, you need to assume none of your data can be saved. if you send it to google for them to fix, no data will be kept most likely, nor if you find any solution to do yourself. what happens if on the google screen you hold down power and voldown until it turns off and then keep holding them down?
It goes into fastboot with the android guy on it's back and it gives me the "restart bootloader", "recovery mode", "barcodes", etc, options. None of which the phone can enter apart from the barcodes and the powering off option. :crying:
HanaTruly said:
A week ago, all of a sudden, my Pixel decided to freeze and become unresponsive. To make a long story short, it only goes to the Google logo screen and will not go into bootloader or recovery mode. Took it to a repair shop and they said it needed to be sent back to Google (it's three years old so long past its warranty) which would cost a fortune. They said it is soft bricked.
I'm looking into things and since my phone is already useless, I surely can't make it any worse. (fingers crossed.)
I'm wondering if anyone has any tips on how to get my phone back up and running whilst also keeping all of the data on my phone. I'm not keen on wiping the data as it has important information on it. Is it possible to unbrick a Pixel XL without factory resetting it?
Does anyone have a simpletons guide on how to do it? I've looked at numerous guides and they are either long winded or far too complicated for me. I'm not familiar with downloading a file to unzip it or extracting it. Although, I am very much willing to learn given my circumstances.
If anyone can provide any information, I would be very grateful!
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I have the same exact problem. Started Nov. 14. Talked to google asked me to take it to uBreakiFix. They ran diagnostics and said they can't fix it.
My phone used to boot up randomly but would freeze after 2-3 mins and crash again into a bootloop. Now it's stuck on white "google" screen and can't get into recovery or any other modes.
Nilkong said:
I have the same exact problem. Started Nov. 14. Talked to google asked me to take it to uBreakiFix. They ran diagnostics and said they can't fix it.
My phone used to boot up randomly but would freeze after 2-3 mins and crash again into a bootloop. Now it's stuck on white "google" screen and can't get into recovery or any other modes.
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by boot up randomly do you mean it would randomly reboot or turn on while it was off?
sudoxd said:
by boot up randomly do you mean it would randomly reboot or turn on while it was off?
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I mean it would boot successfully and take me to lock screen where I can use the phone for few minutes until it freezes again.
Currently I am connected to computer with adb shell open and have phone on the screen where I can see options to select 'barcode' 'recovery mode' 'power off'. The screen shows baseband version, CPU, UFS, DRAM, "Device is locked".
Adb is recognizing the devices (I can't unlock because I had the option to "OEM unlock" turned off in settings). But when I try selecting 'recovery mode' its back to 'Google' screen and stuck there.
Nilkong said:
I mean it would boot successfully and take me to lock screen where I can use the phone for few minutes until it freezes again.
Currently I am connected to computer with adb shell open and have phone on the screen where I can see options to select 'barcode' 'recovery mode' 'power off'. The screen shows baseband version, CPU, UFS, DRAM, "Device is locked".
Adb is recognizing the devices (I can't unlock because I had the option to "OEM unlock" turned off in settings). But when I try selecting 'recovery mode' its back to 'Google' screen and stuck there.
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try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
sudoxd said:
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
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I flashed the new version of OTA from google's site. And it looks like it's booting up. Will report back if it crashes or continues to hold up.
Thanks!
EDIT: It's back to boot looping. It was at the "G" screen with white loading bar underneath. It froze there and went back to bootloop. Looks like there might be no avail.
Similar issue here. I gave up on it a month ago, but I figured it can't hurt to ask around. FWIW, there seem to be a lot of similar reports on Google's Pixel support forum.
Anyway, during the 2nd year of owning my Pixel XL (got it in Septempter 2017), I started experiencing slowdowns and random reboots more frequently, but never any bootloops until after receiving Android 10. After receiving Android 10, the random reboots seemed to be happening more frequently. I also experienced a weird issue where the phone would spontaneously exit out of the Google app (reached by left edge swipe from home screen) consistently within a few seconds of entering it.
Eventually, after another increasingly common random freeze, the phone rebooted and got stuck in a bootloop. Initially, chances were high that I would be able to complete the boot process after a few attempts, but inevitably, it would freeze and start bootlooping again. During the handful of successful boot attempts, I was able to backup some photos, and more importantly, enable OEM bootloader unlock in the developer options. After several more failed attempts to boot successfully, I did a total reflash of the latest factory image as of September 2019, after which I was able to get partially through the new phone setup process before crashing. For each subsequent attempt, the crash would happen earlier and earlier in the setup process until it wouldn't get further than the 'G' logo before rebooting. When the October 2019 factory image became available, I tried flashing that as well, but no luck.
On one hand, considering that the failures got progressively worse over time, it seems that this is fundamental hardware failure in the SOC, motherboard, RAM, etc. On the other hand, there seems to have been so many recent reports of this, especially after the Android 10 update, that I wonder whether or not it is software issue. Or could it be some combination of both, where the Android 10 update is pushing the hardware in new ways that is more likely to exacerbate an underlying hardware flaw?
Should I try re-flashing with Android 9 instead? At this point, it is a total brick...
sudoxd said:
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
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Would this be possible to do with a phone that doesnt turn on but the computer does see it as a qualcom device?
ckidmcd said:
Would this be possible to do with a phone that doesnt turn on but the computer does see it as a qualcom device?
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Needs to boot to any recovery, custom or not, to sideload an ota
sudoxd said:
Needs to boot to any recovery, custom or not, to sideload an ota
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Do I have any options to pull the data from the device since it does see a qualcomm device when plugged into a computer?
ckidmcd said:
Do I have any options to pull the data from the device since it does see a qualcomm device when plugged into a computer?
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does fastboot see your phone at all if you type `fastboot devices`