Develop Bugs

OP3 rebooting to blank screen (with white notification light)?

Hi all, my unlocked and rooted (for the purpose of titanium etc) 5 day old OP3, running latest stock Oxygen is rebooting itself several times a day, but not rebooting back into the OS. It shows a blank screen and the notification light is lit white.
To get back into the OS, I have to power it down and restart. Sometimes it doesnt make it past the boot animation. It freezes, and reboots (again, to a blank screen with white notification light).
I've spent a couple of hours this morning wiping it (all apart from internal storage), and re-flashing.
The problem then got worse, as when flashing the stock ROM from recovery, or side loading it, the phone would reboot when it got to 90%. Whether I use TWRP (3.0.3-0), or stock recovery, I encounter the same problem.
I tried flashing a slimmer ROM (AICP), which flashed successfully, but I'm still getting reboots to blank screen with white notification light.
Any ideas?
P.s. I took a nandroid backup before encountering any issues, however the phone reboots (to the same state) when about 50% through restoring it.

AWretchSavedByGrace said:
Hi all, my unlocked and rooted (for the purpose of titanium etc) 5 day old OP3, running latest stock Oxygen is rebooting itself several times a day, but not rebooting back into the OS. It shows a blank screen and the notification light is lit white.
To get back into the OS, I have to power it down and restart. Sometimes it doesnt make it past the boot animation. It freezes, and reboots (again, to a blank screen with white notification light).
I've spent a couple of hours this morning wiping it (all apart from internal storage), and re-flashing.
The problem then got worse, as when flashing the stock ROM from recovery, or side loading it, the phone would reboot when it got to 90%. Whether I use TWRP (3.0.3-0), or stock recovery, I encounter the same problem.
I tried flashing a slimmer ROM (AICP), which flashed successfully, but I'm still getting reboots to blank screen with white notification light.
Any ideas?
P.s. I took a nandroid backup before encountering any issues, however the phone reboots (to the same state) when about 50% through restoring it.
Click to expand...
Click to collapse
Same as myself normally while watching YouTube or downloading files is when it hapoens most,so I'm gonna do a factory reset in twrp and see if that helps,ill let you know

thelad said:
Same as myself normally while watching YouTube or downloading files is when it hapoens most,so I'm gonna do a factory reset in twrp and see if that helps,ill let you know
Click to expand...
Click to collapse
So done that and got one black screen and the white light,went to work had 3g/4g on all day didn't get one black screen,got home connected to wifi and I got a black screen,so something to the with wifi seems to cause it for me

Sounds like a hardware issue.
I'd get my device replaced ASAP.

Paradoxxx said:
Sounds like a hardware issue.
I'd get my device replaced ASAP.
Click to expand...
Click to collapse
I think I'll have to its pissing me off now,goes great for hour or two then I'll get this black screen 4 or 5 times in a row

I have the same issue.
I tried some ROMs (cm13, RR, OP3lite) and always the same.
I already contacted the support and they wiped my phone by taking a remote session through my computer.
I now have OOS 3.2.1 stock, not rooted.
I had a reboot since but I will let a few days to see if the issue is resolved

nono77240 said:
I have the same issue.
I tried some ROMs (cm13, RR, OP3lite) and always the same.
I already contacted the support and they wiped my phone by taking a remote session through my computer.
I now have OOS 3.2.1 stock, not rooted.
I had a reboot since but I will let a few days to see if the issue is resolved
Click to expand...
Click to collapse
How long after the wipe/back to stock did it happen? after a bit of Google search seems to be happening to few sd820 devices

I don't know how much time after, maybe 6 hours later or so...
I had a freeze yesterday evening and had to reboot my phone.
Everytime it freezes on reboot and I have to wait 3 to 4 tries before the phone really boot.

Try to flash stock rom with unbrick solution. If ir does not help, apply for RMA ticket

I created a RMA ticket this morning.
My phone will go to repair center

I raised an RMA request on July 19th, which was approved July 20th, yet I've still not received return mailing labels from Arvato.
Not even slightly impressed.

My situation
Hi there,
This morning I decided to relock my bootloader to give it a complete stock-Android feel to it. I had already unrooted my phone at this point. It was then when I thought it was a good idea, since I unrooted it, to delete the BetaSuperSU rar file as well as the TWRP folder from my phone files. I then opened a command prompt in the AndroidSKDSlim folder and typed: fastboot devices, fastboot oem lock
And then I went on my phone and clicked the power button to confirm the locking. Since then my phone has not booted up yet, and I get no vibration when I press the power button. No button seems to be responding, but the white LED light is permanently on. What should I do now? My computer doesn't recognise my phone either!

Breecko said:
Hi there,
This morning I decided to relock my bootloader to give it a complete stock-Android feel to it. I had already unrooted my phone at this point. It was then when I thought it was a good idea, since I unrooted it, to delete the BetaSuperSU rar file as well as the TWRP folder from my phone files. I then opened a command prompt in the AndroidSKDSlim folder and typed: fastboot devices, fastboot oem lock
And then I went on my phone and clicked the power button to confirm the locking. Since then my phone has not booted up yet, and I get no vibration when I press the power button. No button seems to be responding, but the white LED light is permanently on. What should I do now? My computer doesn't recognise my phone either!
Click to expand...
Click to collapse
Have you tried holding power and volume down for a few seconds without the cable plugged into the phone?

thelad said:
How long after the wipe/back to stock did it happen? after a bit of Google search seems to be happening to few sd820 devices
Click to expand...
Click to collapse
acmerw said:
Try to flash stock rom with unbrick solution. If ir does not help, apply for RMA ticket
Click to expand...
Click to collapse
AWretchSavedByGrace said:
I raised an RMA request on July 19th, which was approved July 20th, yet I've still not received return mailing labels from Arvato.
Not even slightly impressed.
Click to expand...
Click to collapse
I received a mail yesterday evening saying that they can't take my phone and I have to do a factory reset.
I replied to this mail saying that I did multiple factory resets and even do a remote session with a oneplus tech support.
They sent me a mail an hour after with a number and the process to send my phone.

Nexus 5X stuck at Google Screen. Won't boot stock recovery.

I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?

Same thing just happened to me. I have no root or anything but it will not boot the OS. I hope there is a fix for the problem because I really want to use the phone.

Same thing just happened to me.
Click to expand...
Click to collapse
No recovery for you either?

What was the latest Build you had when it was working fine?

To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does

Druas said:
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Click to expand...
Click to collapse
Had the same thing happen - Now typing to you from my warranty replacement. Only option.

blackpaw78 said:
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Click to expand...
Click to collapse
Surprisingly, this worked. I forgot about download mode being an option. I also am not sure why this worked.
Edit: The phone boots, but is still randomly rebooting rather often. Not sure why, as everything was wiped and it should have been a fresh install of everything.
Another Edit: Back to boot looping/not getting to the Android loading screen. I didn't do anything other than let it download my apps. Maybe it is a hardware problem after all because it did successfully boot into Android a couple times.

This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!

Janny82 said:
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Click to expand...
Click to collapse
That is actually pretty good outcome. Pixel phone is coming out soon.

Just had this happen today. Streaming music over Bluetooth and using another app, then tried switching tracks in Google Play Music and the app froze. Phone was unresponsive with app on the screen, then screen went off and wouldn't power on.
I finally got it on by holding down power for 30 seconds, but kept boot-looping to Google boot screen. I was able to get into fastboot mode and wipe everything and install the factory image. Still doing the same thing!
Just got off phone with Google. Told the rep everything I had tried and she is working on a replacement order. Supposed to call me back after chatting with higher level support. I wish they would just send me a new Pixel phone, or the 6P at least!

Ive had the same issue, where I just couldnt get passed the Google screen, the only solution for me to get back on to my phone was to let it happen until the battery died. After i let the battery die i turned it back on normally and connected it to my charger, it hasnt turned off since but im sure it will sooner or later
Edit: Issue is still happening but the only way for me to turn it back on is because the battery dies

This just happened to my and my wifes phones...all within a week of each other. I sent my wife's in about a week and a half ago to LG for warranty service. I am hoping that they are able to fix it...it is still in the 'repair' phase. I am trying to decide whether or not I want to send my phone in (which just died yesterday) before or after LG figures out what is going on with my wifes. In both cases, the phones were running fine and just shut down by themselves. The battery was not dead. Each time, the phone will boot to the Google screen, but then immediate shut down. I can get in to recovery and do actions within there, so I do not believe it to be a battery issue. However, as soon as you attempt to boot the phone, it will die.

Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk

Its a 'known' issue. Google has confirmed there is an issue. Only solution appears to be a warranty replacement.
https://productforums.google.com/forum/#!topic/nexus/r29mtzLFS0g;context-place=topicsearchin/nexus/nexus$205x$20bootloop
---------- Post added at 10:22 AM ---------- Previous post was at 10:21 AM ----------
Psychofrantics said:
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
on both phones, bone stock. Only difference was I was running the beta before getting the stock OTA and my wife's was full stock and received the stock OTA.

I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?

Same HERE !!!!

the samed for me, and still now i can't light it up

sagshar said:
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Click to expand...
Click to collapse
In my opinion your EMMC probably died, but you can try reflashing factory images to see if it is some other problem.
I would only try LGUP as a last resort because it will set Allow OEM unlocking to false and lock your bootloader, making further experimentation difficult.
BTW IMO the Android 7 bootloop probably isn't related to Android 7. I think they are just saying hardware problem (EMMC failure) that happens to show up more frequently when you have large updates of OS.
The way Google worded it, it made it seem like Android 7 is killing some hardware because of some incompatibility with just some isolated hardware builds.
I would suggest you let it keep booting and flash some factory images and sometimes EMMC will come back briefly and boot. If it does, immediately backup as much as you can before doing anything else.

Same deal for me and they are sending a replacement. This is a MAJOR blackeye!

Is your phone under warranty then? I am having the same problem as everyone on here. I've tried everything. I bought the phone just over a year ago though, so am a little concerned Google will turn around and tell me it's not their problem... Even though this is clearly a fault!

[SOLVED] Android Pixel XL Boot Loop, Never Seen Before

My XL is stuck in a boot loop that I haven't found described anywhere. It begins with the bootloader unlocked warning screen then goes to the white "Google" boot screen, but within one second the screen goes black, waits about 10 seconds and runs through that cycle again. It also randomly (it seems) does the "Writing to EX4 file" screen before the bootloader unlocked warning screen.
It will cycle through this sequence forever if it's plugged in but when not plugged in it will seemingly power off after a random number of cycles. However, powering on does not require holding down the power button - it jumps directly to the beginning of the cycle, sometimes at the bootloader unlocked screen and sometimes at the EX4 screen.
At no point does my Windows 10 PC show the phone as being attached when plugged in to USB. Also, no combination or duration of the phone's physical buttons affect this in any way.
I was following the steps in this article and had just performed the second-last line in the post, "Reboot into the installed recovery." That's when the cycle started. Prior to the step "In TWRP, install twrp.zip" everything was working correctly, though I hadn't rooted yet, of course. I didn't reboot normally in between those two steps, so I can't say which of them caused the problem.
I'm running Android Update, 7.1.2 N2G47E and had been before beginning the procedure. It came from the OTA update and had unrooted the phone from the previous version.
Any and all help will be rewarded with 137 Antique, Pre-Web Internet Points and The Thanks of a Grateful Nation™.

I would fastboot latest factory image.
Just hold vol- when a reboot comes it will go into bootloader.

piz333 said:
My XL is stuck in a boot loop that I haven't found described anywhere. It begins with the bootloader unlocked warning screen then goes to the white "Google" boot screen, but within one second the screen goes black, waits about 10 seconds and runs through that cycle again. It also randomly (it seems) does the "Writing to EX4 file" screen before the bootloader unlocked warning screen.
It will cycle through this sequence forever if it's plugged in but when not plugged in it will seemingly power off after a random number of cycles. However, powering on does not require holding down the power button - it jumps directly to the beginning of the cycle, sometimes at the bootloader unlocked screen and sometimes at the EX4 screen.
At no point does my Windows 10 PC show the phone as being attached when plugged in to USB. Also, no combination or duration of the phone's physical buttons affect this in any way.
I was following the steps in this article and had just performed the second-last line in the post, "Reboot into the installed recovery." That's when the cycle started. Prior to the step "In TWRP, install twrp.zip" everything was working correctly, though I hadn't rooted yet, of course. I didn't reboot normally in between those two steps, so I can't say which of them caused the problem.
I'm running Android Update, 7.1.2 N2G47E and had been before beginning the procedure. It came from the OTA update and had unrooted the phone from the previous version.
Any and all help will be rewarded with 137 Antique, Pre-Web Internet Points and The Thanks of a Grateful Nation™.
Click to expand...
Click to collapse
Sounds like you were coming from the April 2017 update to the May 2017 OTA update. The May update included a new bootloader which performs additional verification on the boot image. I suspect that when you installed TWRP and rebooted, the May bootloader detects the changes TWRP installation made to your boot image and aborts the boot process resulting in your bootloop. Additional detail and information can be found in the linked thread and solution should be towards the end of the thread. You have a few options I think (assuming you can get into fastboot/recovery mode) - you can temporarily resolve by reverting back to the April 2017 bootloader which does not have the additional boot verification procedure or you can follow the steps to flash Chainfire's VerifiedBootSigner.zip if you prefer to get fully on the May update (including the May bootloader). Details are in the thread below. Good luck!
https://forum.xda-developers.com/pixel-xl/how-to/images-t3599709

piz333 said:
My XL is stuck in a boot loop that I haven't found described anywhere. It begins with the bootloader unlocked warning screen then goes to the white "Google" boot screen, but within one second the screen goes black, waits about 10 seconds and runs through that cycle again. It also randomly (it seems) does the "Writing to EX4 file" screen before the bootloader unlocked warning screen.
It will cycle through this sequence forever if it's plugged in but when not plugged in it will seemingly power off after a random number of cycles. However, powering on does not require holding down the power button - it jumps directly to the beginning of the cycle, sometimes at the bootloader unlocked screen and sometimes at the EX4 screen.
At no point does my Windows 10 PC show the phone as being attached when plugged in to USB. Also, no combination or duration of the phone's physical buttons affect this in any way.
I was following the steps in this article and had just performed the second-last line in the post, "Reboot into the installed recovery." That's when the cycle started. Prior to the step "In TWRP, install twrp.zip" everything was working correctly, though I hadn't rooted yet, of course. I didn't reboot normally in between those two steps, so I can't say which of them caused the problem.
I'm running Android Update, 7.1.2 N2G47E and had been before beginning the procedure. It came from the OTA update and had unrooted the phone from the previous version.
Any and all help will be rewarded with 137 Antique, Pre-Web Internet Points and The Thanks of a Grateful Nation™.
Click to expand...
Click to collapse
Just started with me today too.
I cannot get into recovery or boot loader
rebooting using the hard button just brings up this Dump to EXT4 and then into the ROM that is havnig a ish ton of force closes.
My plan is to back up some stuff I need to copy off the phone and then start factory reset from within settings.
EDIT:
I was rooted running stock
All i did was run a backup in TWRP
issues started after reooting.
Once i factory reset and re Root i will see if I can restore backup, maybe

sb1893 said:
Sounds like you were coming from the April 2017 update to the May 2017 OTA update. The May update included a new bootloader which performs additional verification on the boot image. I suspect that when you installed TWRP and rebooted, the May bootloader detects the changes TWRP installation made to your boot image and aborts the boot process resulting in your bootloop. Additional detail and information can be found in the linked thread and solution should be towards the end of the thread. You have a few options I think (assuming you can get into fastboot/recovery mode) - you can temporarily resolve by reverting back to the April 2017 bootloader which does not have the additional boot verification procedure or you can follow the steps to flash Chainfire's VerifiedBootSigner.zip if you prefer to get fully on the May update (including the May bootloader). Details are in the thread below. Good luck!
https://forum.xda-developers.com/pixel-xl/how-to/images-t3599709
Click to expand...
Click to collapse
I had forgotten that after I booted normally just before installing TWRP, the May OTA happened to arrive and I went ahead and installed it. Then the problem started after I installed TWRP. I used @mikaole's advice and got into bootloader (can't believe I hadn't done that, given all the button combinations I'd tried).
I re-flashed the April update and now the behavior is exactly the same except that the white Google boot screen lasts about 5 seconds and after a few boot tries I land on the "No command" screen. That sits for about a minute and boots again, landing again on "No command." Power+vol-up gets me to recovery mode but all I can do is go to bootloader or get back to "No command." I tried a factory reset, same result. I tried re-flashing April again, same result. Now I think I have the May bootloader with all else April.
I ran this:
Code:
fastboot set_active a
because I noticed that flashing the bootloader was always going to b. After flashing the bootloader again and seeing it go to a, the phone boots normally. I'm going to let the May update happen and wait to root again until after that.
One thing, I don't think the link you provided is the one you intended - there's none of the info you said would be there.
This has been very helpful. You and @mikaole got me through this. Thanks!

piz333 said:
I had forgotten that after I booted normally just before installing TWRP, the May OTA happened to arrive and I went ahead and installed it. Then the problem started after I installed TWRP. I used @mikaole's advice and got into bootloader (can't believe I hadn't done that, given all the button combinations I'd tried).
I re-flashed the April update and now the behavior is exactly the same except that the white Google boot screen lasts about 5 seconds and after a few boot tries I land on the "No command" screen. That sits for about a minute and boots again, landing again on "No command." Power+vol-up gets me to recovery mode but all I can do is go to bootloader or get back to "No command." I tried a factory reset, same result. I tried re-flashing April again, same result. Now I think I have the May bootloader with all else April. How do I revert the bootloader?
Also, I don't think the link you provided is the one you intended - there's none of the info you said would be there.
This has been very helpful so far. Thanks!
Click to expand...
Click to collapse
They flashing all the parts of the image manually. Something like this happened to a buddy of mine and using the flash all wouldn't fix. He couldn't get the device to boot until he did all the images manually.

piz333 said:
I had forgotten that after I booted normally just before installing TWRP, the May OTA happened to arrive and I went ahead and installed it. Then the problem started after I installed TWRP. I used @mikaole's advice and got into bootloader (can't believe I hadn't done that, given all the button combinations I'd tried).
I re-flashed the April update and now the behavior is exactly the same except that the white Google boot screen lasts about 5 seconds and after a few boot tries I land on the "No command" screen. That sits for about a minute and boots again, landing again on "No command." Power+vol-up gets me to recovery mode but all I can do is go to bootloader or get back to "No command." I tried a factory reset, same result. I tried re-flashing April again, same result. Now I think I have the May bootloader with all else April.
I ran this:
Code:
fastboot set_active a
because I noticed that flashing the bootloader was always going to b. After flashing the bootloader again and seeing it go to a, the phone boots normally. I'm going to let the May update happen and wait to root again until after that.
One thing, I don't think the link you provided is the one you intended - there's none of the info you said would be there.
This has been very helpful. You and @mikaole got me through this. Thanks!
Click to expand...
Click to collapse
Glad you got it working. I checked and I did link the thread I intended to. Starting at post #57 onward from that thread has the information on how to update to the May update and leverage Chainfire's VerifiedBootSigner.zip.
Thx,
S

Pixel bootloop
Hey guys, this is the only thread thqt i found here on XDA about pixel and pixel XL bootloop issue.
I'm about to buy a used Pixel 1st gen phone for really great deal, because it is in this bootloop. As the owner sad, it was on the Oreo upgrade. I'm wondering if its possible to fix it... What you guys say?
Thanks!!

rosendomurilo said:
Hey guys, this is the only thread thqt i found here on XDA about pixel and pixel XL bootloop issue.
I'm about to buy a used Pixel 1st gen phone for really great deal, because it is in this bootloop. As the owner sad, it was on the Oreo upgrade. I'm wondering if its possible to fix it... What you guys say?
Thanks!!
Click to expand...
Click to collapse
Well that depends. If the owner unlock the bootloader and then relocked it it could have screwed it up depending on what he was doing with it at the time resulting in a bootloop that cannot be fixed because it's hard brick now. I say can't be fixed only because the only way to get it fixed as far as I know is to contact someone here on the forums I'm not exactly sure who it is but they do fix hard bricked pixels for money. If I were you I would try and figure out if that's the case before buying it.

Phalanx7621 said:
Well that depends. If the owner unlock the bootloader and then relocked it it could have screwed it up depending on what he was doing with it at the time resulting in a bootloop that cannot be fixed because it's hard brick now. I say can't be fixed only because the only way to get it fixed as far as I know is to contact someone here on the forums I'm not exactly sure who it is but they do fix hard bricked pixels for money. If I were you I would try and figure out if that's the case before buying it.
Click to expand...
Click to collapse
Yes, that's my biggest fear right now... He sad he never had done anything like root or custom rom, he just had done a system update and the phone never boot correctly again.
I have a little bit of knowledge in android, i was thinking if just putting a custom rom it wouldn't solve, because i had other devices that i had put in bootloop and i was able to fix it just putting a custom rom...

rosendomurilo said:
Yes, that's my biggest fear right now... He sad he never had done anything like root or custom rom, he just had done a system update and the phone never boot correctly again.
I have a little bit of knowledge in android, i was thinking if just putting a custom rom it wouldn't solve, because i had other devices that i had put in bootloop and i was able to fix it just putting a custom rom...
Click to expand...
Click to collapse
Can you get to recovery ?

Phalanx7621 said:
Can you get to recovery ?
Click to expand...
Click to collapse
I'm not with the phone right now, I'm going to buy it next week... Correct if I am wrong, but if i can get to recovery or bootloader i can fix it, right?
I think he had tried to unlock the bootloader but without experience had bricked...

rosendomurilo said:
I'm not with the phone right now, I'm going to buy it next week... Correct if I am wrong, but if i can get to recovery or bootloader i can fix it, right?
I think he had tried to unlock the bootloader but without experience had bricked...
Click to expand...
Click to collapse
Yeah if you can get into recovery you can side load things. And if you can get to the boot loader screen you're fine.

Phalanx7621 said:
Yeah if you can get into recovery you can side load things. And if you can get to the boot loader screen you're fine.
Click to expand...
Click to collapse
Perfect! Just as I expected... Probably i will do an youtube guide if it works... Thanks bro!

Razer phone stuck on boot screen after attempted root

I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.

Hi
to get to another mode you need to have the phone connected to a PC or Mac, so plug it into the usb and power off, once it is off hold volume down, this should make it go into download mode from there follow this link ( https://forum.xda-developers.com/razer-phone/help/razer-phone-os-t3772424 ) and you should get back to stock and you can retry to root from scratch or leave your phone as stock
Hope this helps

adroit14 said:
I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.
Click to expand...
Click to collapse
If you got it to download mode but cannot communicate with the phone check your fastboot and drivers. You need Google USB drivers and the absolute latest fastboot. There are other posts here that can help you find the right stuff

adroit14 said:
I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.
Click to expand...
Click to collapse
I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.

incinandseril said:
I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.
Click to expand...
Click to collapse
Mine was stuck like that months ago. I let it run the battery dry, charged it full, and followed the instructions from Razer to flash stock files. It worked for me

tabletalker7 said:
Mine was stuck like that months ago. I let it run the battery dry, charged it full, and followed the instructions from Razer to flash stock files. It worked for me
Click to expand...
Click to collapse
That was my next thing.
Seems mine ran out of juice earlier.
It's automatically kicking to that screen once plugged in.
Completely dead, the charging light blinks red for a minute to get it on, then jumps to the logo screen, charging light turns off.
Kind of thinking mine is toast :-/

incinandseril said:
That was my next thing.
Seems mine ran out of juice earlier.
It's automatically kicking to that screen once plugged in.
Completely dead, the charging light blinks red for a minute to get it on, then jumps to the logo screen, charging light turns off.
Kind of thinking mine is toast :-/
Click to expand...
Click to collapse
Hi follow the link from my comment above and give yours a try, don't think yours is toast just think it's in a boot loop cycle
My comment is second one down

incinandseril said:
I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.
Click to expand...
Click to collapse
I´ve got this Screenproblem with the Oreo Update with sideload, it flash but then only this Screen, i found my mistake.
My solution was to do an critical unlock for Bootloader, than install 7.1 and than sideload 8.1 OTA, now it works very fine and much smother than before

[EDIT] After letting the battery run dry again last night, plugging my phone back into my laptop booted into download mode, again with the same display as below. Fastboot again recognised the device & after doing some searching, I'd seen another suggestion somewhere else I hadn't yet tried, which was forcing the phone to partition a (to be honest I couldn't even remember which partition I'd left it in from the attempted root)
The command is "fastboot set_active a && fastboot reboot"
I did this as soon as I was able to, rather than leaving it charging (this may be unrelated, but worth considering if you're still stuck)
after this, I got to the Razer logo screen lock (instead of the blank screen lock below), I was then able to follow Razer's instructions - which are linked in one of the comments on the link from the 2nd post here (hope that makes sense)
Now I'm happy to report everything is working, back to factory
I hope this can help someone else [EDIT]
I'm unfortunately in the same position, did you have any luck flashing back to factory?
I also tried following the guide from the 2nd link, these were the steps I took:
(I can confirm my bootloader is unlocked & critical also unlocked)
1. allowed battery to run dry
2. plugged into laptop whilst holding volume -
3. phone now in download mode with battery charge symbol on screen, I left it some time to charge but noticed it got stuck as per the screenshot (for approx. 6 hours)
4. device not recognised by adb, but recognised by fastboot
5. phone not accepting any fastboot commands, when attempting 'flash_all.bat' just hangs on the first line (flash partition:0 gpt_both0.bin), I have to close command line & reopen to try anything else, however whatever I try I get the same result, so basically the only responses I'm getting from fastboot are that it is aware of the device and confirms the bootloader incl. critical is unlocked
My next thought was the perhaps the phone attempted to boot once it reached the picture charge level and therefore locked in the same way it had initially on the razer logo. Should I attempt flashing the factory image immediately once the phone enters download mode, rather than allowing it to continue charging until it's flashed? Any ideas would be greatly appreciated!
Cheers

Been a while since anybody posted, I know... but did anyone who had this problem end up figuring it out? I am in the same situation and am freaking out a little bit, I JUST got this phone...

Just try this and should solve your problems
https://s3.amazonaws.com/cheryl-factory-images/cheryl-p-release-7083-user-full.zip

Stuck in boot loop even after factory reset. Able to get into bootloader and recovery

Hoping for some help or alternatives to fix my fiancee's Pixel XL. Last night the phone just kept flashing the 'G' logo on for 10 seconds, off for 10 seconds. She said the phone was close to dying before it happened, and I imagine it probably ended up draining the battery afterwards with the constant bootloop. Plugged it in all night but the charging screen didn't come up and would just stay in the bootloop. I could get it into the boot loader (power button and volume down), but it wouldn't go into recovery mode and instead would go right back to the boot loop.
So I tried a battery pack to charge it and it still didn't show charging, but I was able to get it into recovery mode eventually, but still boot loop afterwards. At one point, after leaving it on boot loader menu while attempting to charge, it eventually just tried to start itself and made its way to the second Google splash screen after the main G logo. Looked like it froze there though and I couldn't get it to that point again.
On my way to work this morning I tried plugging it into my car's USB port after powering off from the boot loader, and this time I kept flashing that it was charging (looked like it was 3/4 charged but not sure how accurate that is). So I got into recovery again and tried 3 factory resets consecutively. Still bootloop after attempting a startup afterwards. There was a similar issue a couple weeks ago where it looked like it was stuck in a bootloop, but it turned out the phone actually was dead that time and the charger wasn't working. Once we switched chargers it booted right up.
Any other suggestions or possibilities? I don't have much troubleshooting experience otherwise. Phone is fully stock, Google Fi. Any other info I can provide please let me know!

well, i'm not sure if it makes a difference, but now for some reason i can't get into recovery mode again. just goes into the boot loop. It also goes into the boot loop as soon as I plug the phone in to charge.

cgibsong002 said:
well, i'm not sure if it makes a difference, but now for some reason i can't get into recovery mode again. just goes into the boot loop. It also goes into the boot loop as soon as I plug the phone in to charge.
Click to expand...
Click to collapse
I assume you can't get into the bootloader using power and volume down buttons?

I have always been about to get into the boot loader. Actually i can get into recovery again as well. Seems if i let it sit for a while it'll go to recovery again. Maybe heat related.

My OG Pixel did the same thing to me one morning. I tried everything to revive my pixel but nothing worked. I did some digging and it turns out there is an issue with the storage on the phone. It's just a old fancy paper weight.

cgibsong002 said:
I have always been about to get into the boot loader. Actually i can get into recovery again as well. Seems if i let it sit for a while it'll go to recovery again. Maybe heat related.
Click to expand...
Click to collapse
If you can get into recovery, have you tried to sideload a full ota.zip (not an update)?

mozhno said:
If you can get into recovery, have you tried to sideload a full ota.zip (not an update)?
Click to expand...
Click to collapse
I haven't. I see that Google has all the ota's on their site. Is there a specific one that i might want to try? The same one? Go back a few? Will i even be able to sideload if my phone is fully stock?
Edit: sideload adb successfully but no change. I loaded the 6-5 ota which was what i already had.

cgibsong002 said:
I haven't. I see that Google has all the ota's on their site. Is there a specific one that i might want to try? The same one? Go back a few? Will i even be able to sideload if my phone is fully stock?
Edit: sideload adb successfully but no change. I loaded the 6-5 ota which was what i already had.
Click to expand...
Click to collapse
Sounds as if it's time to just try stuff and see what sticks. Regarding using an ota, it works if you are stock, and I sideload it even if I have installed majisk or installed another kernel. It typically works for me with fewer chances of blowing things up than flashing a stock image. Regarding what to try next, you may have already gone into recovery to check the install function to see if your storage still appears and try to flash anything that worked in the past; if you have a backup in twrp you could try to restore it; you could wipe cache and dahlvik; or even sideload an earlier ota version that worked. Since the 6-5 ota did not work nothing really jumps out to me as obvious. One final caveat, I once had to reboot a sideloaded ota a second time before my pixel booted properly. If I think of something else I'll post again.

I took it to ubreakifix and they told me that this is indeed a known issue with pixel xl's that they all suffered from a faulty motherboard and that is indeed the cause here. Said he thought there was actually a class action about it so I'll have to look into it. Really pisses me off that Google repeatedly told me it's not a known issue when their authorized repair center says it is.
Anyway i have a warranty with Upsie that I'm hoping to get this replaced with. We'll see.

cgibsong002 said:
I took it to ubreakifix and they told me that this is indeed a known issue with pixel xl's that they all suffered from a faulty motherboard and that is indeed the cause here. Said he thought there was actually a class action about it so I'll have to look into it. Really pisses me off that Google repeatedly told me it's not a known issue when their authorized repair center says it is.
Anyway i have a warranty with Upsie that I'm hoping to get this replaced with. We'll see.
Click to expand...
Click to collapse
Good luck

I'm assuming you tried booting into twrp recovery, going to reboot, and picked slot A ( or B if already in A) to reboot to and then rebooted system? A lot of the times simply switching slots from recovery and then rebooting is the fix. At least for me.

手机早期经历的情况得说明一下。root没有？Twrp是谁的？

Also, for anyone else having this issue, try rebooting into the bootloader. Connect to PC, and try fastboot --set-active=a
If this doesn't work, try booting back into your recovery image using fastboot boot *whatever you named your TWRP recovery image* and then flashing your twrp.zip again in recovery, and when rebooting if you're in slot B choose slot A in recovery to boot into.
Also keep in mind in Windows 10, it uses Powershell, so commands have to be typed in .\fastboot not just fastboot or it won't take it.