Hey guys
a friend of mine tried to charge his TD from his PS3's USB port. Sadly, this has ment that the screen will now not work at all - completley dead. The phone however, does appear to be working properly but there is no way to confirm this (i.e. it will vibrate etc and make various sounds). It also doesn't seem to respond when plugged in to a PC's USB port.
I've tried a hard reset but this doesn't seem to do anything....
Any ideas?
I charge it off the PS3 all the time; it's only a standard-power USB port so it's not the problem, it's your phone.
Try the following:
- Remove the battery and drain residual power by holding the power button for a few seconds. Leave for a few minutes.
- Plug in to an AC power source, wait 30 seconds, and try turning it on.
- Try going into bootloader (hold vol. down on boot). If you get there, reflash a stock ROM (including radio) and try again.
- Do you feel the vibration on power up? If not, the screen is not the problem.
- If it is the screen, wait until you know it is turned on, then put light pressure in various places on and around the screen. If it flickers at any point, it's a hardware problem.
- If you really can't get anything done, you'll have to take it to a repair shop and get a diagnosis or call HTC / your provider / your insurer.
All the best
Here is the series of events. Upgraded to LG optimus G one week ago and that same day, rooted it and installed Cyanogen 10.1. Week goes by functioning completely normal. Today, the battery was down to 5%. Powered off the phone and hooked it to my PC via micro USB cable. Return an hour later to turn it back on. LQ logo appears for a split second then the screen goes dark though still active because of the backlight. Only response I get is when holding down the power button until the screen goes off. It then powers back up and briefly shows the LG logo and the screen is blank again. No response from any other attempt to boot the phone into recovery mode or normal.
Simultaneous power and volume down does not enter recovery mode, nor does any other combination of keys
neghvar said:
Here is the series of events. Upgraded to LG optimus G one week ago and that same day, rooted it and installed Cyanogen 10.1. Week goes by functioning completely normal. Today, the battery was down to 5%. Powered off the phone and hooked it to my PC via micro USB cable. Return an hour later to turn it back on. LQ logo appears for a split second then the screen goes dark though still active because of the backlight. Only response I get is when holding down the power button until the screen goes off. It then powers back up and briefly shows the LG logo and the screen is blank again. No response from any other attempt to boot the phone into recovery mode or normal.
Simultaneous power and volume down does not enter recovery mode, nor does any other combination of keys
Click to expand...
Click to collapse
Are you holding down the power button while still plugged in? In essentially the exact same scenario you are experiencing, my phone will not turn back on if I have it plugged in.
Unplug it, hold down the button until LG logo appears and release while LG logo still on the screen. That's how I have to do it.
neghvar said:
Here is the series of events. Upgraded to LG optimus G one week ago and that same day, rooted it and installed Cyanogen 10.1. Week goes by functioning completely normal. Today, the battery was down to 5%. Powered off the phone and hooked it to my PC via micro USB cable. Return an hour later to turn it back on. LQ logo appears for a split second then the screen goes dark though still active because of the backlight. Only response I get is when holding down the power button until the screen goes off. It then powers back up and briefly shows the LG logo and the screen is blank again. No response from any other attempt to boot the phone into recovery mode or normal.
Simultaneous power and volume down does not enter recovery mode, nor does any other combination of keys
Click to expand...
Click to collapse
Its not going to charge with the battery that low on the computer. you need to power it off (vol down + power) and plug it into the wall charger. leave it for 30 min. unit should turn on at this point. if not read the repair guide in this thread or jump on the irc and myself or some of the other people can help you.
octhrope said:
Its not going to charge with the battery that low on the computer. you need to power it off (vol down + power) and plug it into the wall charger. leave it for 30 min. unit should turn on at this point. if not read the repair guide in this thread or jump on the irc and myself or some of the other people can help you.
Click to expand...
Click to collapse
The USB port I was plugged into was a 3.0 which has extra power sent through it via a bios setting specifically to charge phones. Anyway, I disconnected it and it is now connect to an adaptor from a wall outlet. We'll see what happens in the next 30 min.
Hello I need your help. I didn't make any changes like root, ROM flash, unlocking bootloader and so. In the morning I had about 8 % battery so I plugged tablet into charger (it was on and wifi was also on). When I came home afte 4-5 hours I press power button and lock screen (i didnt unlock it) showed up but I noticed that battery icon showed only 2/3 and there was not charging flash indication, I was confused so I unplug it and lock the screen. Then I press power button again to show unlock screen but nothing happened. After that I tried to plug it back to charger (nothing happened) , try to hold power button for more then 2 minutes, also power + vol UP or vol DOWN (to access bootloader) or both but nothing appeared, I try to connect to PC nothing only when I press power + both volume buttons and plug it into PC then PC shows missing driver QHSUSB_DLOAD but nothing appers on screen. I read that this message indicates brick. How can I brick nexus by nothing doing? I also try google video ,,Nexus 7 won't charge or turn on,, (i cant post link) but only more then 2 hours connection in AC. I'll try leave it over night but I dont think so that it will help.
kinkopop said:
Hello I need your help. I didn't make any changes like root, ROM flash, unlocking bootloader and so. In the morning I had about 8 % battery so I plugged tablet into charger (it was on and wifi was also on). When I came home afte 4-5 hours I press power button and lock screen (i didnt unlock it) showed up but I noticed that battery icon showed only 2/3 and there was not charging flash indication, I was confused so I unplug it and lock the screen. Then I press power button again to show unlock screen but nothing happened. After that I tried to plug it back to charger (nothing happened) , try to hold power button for more then 2 minutes, also power + vol UP or vol DOWN (to access bootloader) or both but nothing appeared, I try to connect to PC nothing only when I press power + both volume buttons and plug it into PC then PC shows missing driver QHSUSB_DLOAD but nothing appers on screen. I read that this message indicates brick. How can I brick nexus by nothing doing? I also try google video ,,Nexus 7 won't charge or turn on,, (i cant post link) but only more then 2 hours connection in AC. I'll try leave it over night but I dont think so that it will help.
Click to expand...
Click to collapse
Use the warranty.
jak3z said:
Use the warranty.
Click to expand...
Click to collapse
I hoped that there is another option , but on the other hand I thanks god I didnt break warranty.
If i'll come up to something , i'll let know.
Hello everybody,
2 days ago, my Google Pixel XL received the January patch and downloaded it. It installed the first step flawlessly, but the second phase took a lot of time (the progress bar was staying around 50% for at least 60 minutes). Since I was not watching my phone during the rest of the process, I cannot say precisely what happened, but as I wanted to look how far the progress bar is, the phone did not respond anymore.
here is a summary of the situation:
- it is the pixel XL with 128GB of memory directly bought on the Google store
- the battery was fully charged before the update began, an it was approximately around 85% as I looked at the progress bar for the last time
- the phone was not hot during or after the update
- the screen is now black and does not display anything (I have tried everything I thought about: it is definitely black and nothing happens anymore, even when plugged for charging, or when connected to a PC (the USB communication with the PC is not building up anymore))
- the phone react only when the power button is maintained pressed for several seconds: it vibrates briefly, but nothing more happens
- the phone was never rooted, there was no "unknown sources" app installed (I had Cerberus installed but have uninstalled it 2 days before the Android patch was installed), and the USB debugging is not activated
- I called the Google support and they immediately proposed to ship a replacement device (they did not ask me to do some tries)
I have tried to discharge the battery by maintaining the power-on button pressed during hours: the red led then turns on when the charger is plugged in, but the screen stays black.
If somebody has an idea of a test I could make, I would appreciate the held.
Thanks a lot in advance for your suggestions.
Best regards
Vincent
Have you held power and volume down for 14 seconds?
vincent.lorentz said:
Hello everybody,
2 days ago, my Google Pixel XL received the January patch and downloaded it. It installed the first step flawlessly, but the second phase took a lot of time (the progress bar was staying around 50% for at least 60 minutes). Since I was not watching my phone during the rest of the process, I cannot say precisely what happened, but as I wanted to look how far the progress bar is, the phone did not respond anymore.
here is a summary of the situation:
- it is the pixel XL with 128GB of memory directly bought on the Google store
- the battery was fully charged before the update began, an it was approximately around 85% as I looked at the progress bar for the last time
- the phone was not hot during or after the update
- the screen is now black and does not display anything (I have tried everything I thought about: it is definitely black and nothing happens anymore, even when plugged for charging, or when connected to a PC (the USB communication with the PC is not building up anymore))
- the phone react only when the power button is maintained pressed for several seconds: it vibrates briefly, but nothing more happens
- the phone was never rooted, there was no "unknown sources" app installed (I had Cerberus installed but have uninstalled it 2 days before the Android patch was installed), and the USB debugging is not activated
- I called the Google support and they immediately proposed to ship a replacement device (they did not ask me to do some tries)
I have tried to discharge the battery by maintaining the power-on button pressed during hours: the red led then turns on when the charger is plugged in, but the screen stays black.
If somebody has an idea of a test I could make, I would appreciate the held.
Thanks a lot in advance for your suggestions.
Best regards
Vincent
Click to expand...
Click to collapse
How long have you had it plugged in? It sounds like the battery is empty.
Try to leave it on the charger for a couple of hours.
If it does not boot by pressing the power button, you can try to boot bootloader by pressing volume down and power at the same time.
The battery has been fully charged, so I am pretty sure that it is not the battery (the phone has been plugged in for more than 12 hours to recharge it).
I have also tried every button combination that I know and that I found on the web: there is nothing else than a short vibration when the power button is pressed, but no reboot and nothing is displayed.
vincent.lorentz said:
The battery has been fully charged, so I am pretty sure that it is not the battery (the phone has been plugged in for more than 12 hours to recharge it).
I have also tried every button combination that I know and that I found on the web: there is nothing else than a short vibration when the power button is pressed, but no reboot and nothing is displayed.
Click to expand...
Click to collapse
I would try pressing and holding the power and volume down buttons until you get the short vibration. Hopefully after vibration you will be in bootloader. Then connect to a PC and try and flash-all the factory image.
Golf c said:
I would try pressing and holding the power and volume down buttons until you get the short vibration. Hopefully after vibration you will be in bootloader. Then connect to a PC and try and flash-all the factory image.
Click to expand...
Click to collapse
Thanks for your response. Unfortunately, after the vibrations, I do not get anything on the screen. In my previous phones, I was used to flash ROMs and so on. I never bricked a phone. But with the Google Pixel XL, I must admit that I do not have anymore ideas how to rescue it. I have tried the following:
- holding only the power button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume up button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down + up buttons for several seconds --> short vibrations after several seconds, but nothing else
I have made these tries with the charger plugged in, plugged out, and removed at different instants. Nothing more than just the short vibrations.
vincent.lorentz said:
Thanks for your response. Unfortunately, after the vibrations, I do not get anything on the screen. In my previous phones, I was used to flash ROMs and so on. I never bricked a phone. But with the Google Pixel XL, I must admit that I do not have anymore ideas how to rescue it. I have tried the following:
- holding only the power button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume up button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down + up buttons for several seconds --> short vibrations after several seconds, but nothing else
I have made these tries with the charger plugged in, plugged out, and removed at different instants. Nothing more than just the short vibrations.
Click to expand...
Click to collapse
Your screen may be black, but there is a small chance your still in the bootloader. I have read that other people have recovered from a black screen. I still think its worth a try to connect to a PC and see if the factory image flashes after holding power and volume down and after vibration. Those vibrations have meaning.
Thank you, I gave it a try: the PC does not even ask to install a driver, when the phone is connected. I made several tests, exactly as it is required to flash it, but there is no communication with the PC. :crying:
vincent.lorentz said:
Thank you, I gave it a try: the PC does not even ask to install a driver, when the phone is connected. I made several tests, exactly as it is required to flash it, but there is no communication with the PC. :crying:
Click to expand...
Click to collapse
I thought there might be a small chance. At least you will get a new phone. Best of luck.
I hate to tell you this but I had the same issue with a 32 GB 5 inch pixel...It was dead...Everything you have said is what happened with mine.
What happened was the slot the phone was trying to boot into had no bootloader or it was a bad flash...Either way, the slot didn't have a bootloader on it when it tried to boot and that black screen is the result...Google sent me a new one and all was well and they will do the same for you.
This is why I don't trust OTA updates...I manually flash everything and I'm sure to flash the bootloader to both slots anytime I update my phone...Good way to keep this from happening again....Best of luck man
You keep saying several seconds. You gotta hold the power and volume down for a pretty long while. Just saying.
Probably a bad boot partition though..
Thank you very much for your kind support, guys.
Your explanations is very interesting. This means that the strategy implemented for the bootloader itself is not very safe. I would be interested in knowing how such a faulty flash can happen and what are the possible reasons behind. Is there a procedure that can increase the chances for a successful flash by doing some things before the OTA update is allowed to be installed?
xocomaox said:
You keep saying several seconds. You gotta hold the power and volume down for a pretty long while. Just saying.
Probably a bad boot partition though..
Click to expand...
Click to collapse
Believe me, I pressed the button for a very long while also (hours) by blocking the button in such a was that the phone boots up until the battery is discharged. So also such an extreme tray was made. The only consequence was the red light flashing.
Iam having similar(exactly) situation as stated by OP. Phone dead, only short vibration, no boot loader, no dshub qualcomm either detected while plugging USB to pc. Charging still ok.
update: now phone can be detected as Qualcomm HS-USB QDLoader 9008 in Device Manager.
droidan said:
Iam having similar(exactly) situation as stated by OP. Phone dead, only short vibration, no boot loader, no dshub qualcomm either detected while plugging USB to pc. Charging still ok.
update: now phone can be detected as Qualcomm HS-USB QDLoader 9008 in Device Manager.
Click to expand...
Click to collapse
Phone is in Qualcomm Emergency Download mode. What happened? Also a bad OTA flash?
You only have two options:
Press power button for ~ 30 seconds to get out of EDL. If it's completly bricked then RMA. You're under warranty yeah?!
5.1 said:
Phone is in Qualcomm Emergency Download mode. What happened? Also a bad OTA flash?
You only have two options:
Press power button for ~ 30 seconds to get out of EDL. If it's completly bricked then RMA. You're under warranty yeah?!
Click to expand...
Click to collapse
Yes. Bad OTA Flash.
Hold 30secs still nothing.
droidan said:
Yes. Bad OTA Flash.
Hold 30secs still nothing.
Click to expand...
Click to collapse
RMA is your only option so
I did a software update recently on my Z5 Premium Dual E6833, and when I look at it later it was off! I tried to turn it on, but it was unresponsive. No signs of life at all. Its completely dead. OFF button in SIM slot does nothing, even if I hold it for more than two minutes. No charging LED light when connected to wall charger. When I plug it to my PC, it was being detected as "Unknown Device". Tried loading some ADB driver but it was not accepting it. Tried few different chargers and cables as well. Also Volume Up + Power does nothing at all, same for Volume Down + Power...
Looks like it runs out of charge when it did a software update, it was still have more than 50% when I started the software update. ..
Can anyone guide me on what to do next? I am in the middle of the desert at the moment for the next three weeks, and no access to any local service center. Thank you in advance for any advice that you might have... :crying:
i am worried since you did the volume up + power button trick!
charge your device over night , hold the volumeup+ power button for atleast 15 seconds , the device must jerk thrice! remove fingers on second jerk . the device will shutdown . at this point connect device in flashmode and flash the kernel!
Thank you for your reply, appreciate it! I have tried that trick of holding the Volume Up + Power even up to 30 seconds, but for some unknown reason, it does not vibrate at all. I have tried it on numerous occasion but the vibration was not coming at all...