Develop Bugs

Just got Official info on Verizon Galaxy Nexus (Date, Marketing, and accessories)!!

Went into a Verizon corporate store in NYC for an unrelated issue today (troubles with my Bionic) and while I was there I had a talk with one of the managers. I was able to convince him to sell me the official Verizon Galaxy Nexus Shell/Holster combo case early. He also showed me two other cases (one silicone and one high gloss) and said that there will also be screen protectors, batteries, and a dock although they don't have them in stock yet.
But more importantly I asked him for info about the release date after I purchased the case. He told me that literally a few minutes before I came in he received and was reading a notice from Verizon HQ that the official date has been set as of this morning and confirmed for December 8th. He stated that it will be available for purchase online and in all stores as of that date. He also went on to say that Verizon has planned a marketing campaign for the Galaxy Nexus starting this Friday (expect to see plenty of ads soon). I was also able to get confirmation from him that the phone will come with the My Verizon Mobile app and one other Verizon essential app preinstalled. Unfortunately, this is all he was allowed to disclose to me without "getting himself in trouble" but I would say that's pretty nice of him to confirm this. I hope you guys find this info useful. Here is a pic of the case below:
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We all knew this 2 days ago. But thanks
Sent from the a Xoom, via Tapatalk

so you overpaid for some Verizon accessories? Don't brag that hard.
good to get more confirmation of the December 8 launch tho.

martonikaj said:
so you overpaid for some Verizon accessories? Don't brag that hard.
good to get more confirmation of the December 8 launch tho.
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How do you know how much he Payed he didn't post the amount. No need to be a douchbag he is just sharing. You know since this is a community forum.
Sent from my Incredible 2 using Tapatalk

BiGMERF said:
We all knew this 2 days ago. But thanks
Sent from the a Xoom, via Tapatalk
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Well granted a lot of this is not new information but at least people can now relax that we have confirmation. That's kind of what most of the craziness has been about lately with all this mixed information floating around.
martonikaj said:
so you overpaid for some Verizon accessories? Don't brag that hard.
good to get more confirmation of the December 8 launch tho.
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Click to collapse
Nope he sold it the same price it's going to retail for when it comes out. $29.99 before tax.

I'll be in Europe by December 5th, looks like I'll be getting the GSM Galaxy Nexus.

open1your1eyes0 said:
he sold it the same price it's going to retail for when it comes out. $29.99 before tax.
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ya. That was the joke, carriers overcharge for accessories lol.
good to get confirmation of the naming on Verizon tho

This forum has become overly aggressive. Everybody calm the hell down. Plenty of people are appreciative that this date can now be taken as confirmed.
His accessory comment wasn't bragging, it was just a comment in passing. He was telling a story.
Flame on.

BiGMERF said:
We all knew this 2 days ago. But thanks
Sent from the a Xoom, via Tapatalk
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First, stop being a douchebag to everybody. Nobody laughs at it and it makes you look like an uneducated brute.
Secondly, thank you OP for filling in the forum. Whether it's true or not will still have to be seen, as many other Verizon employees still say they have no clue, but it's still nice of you to tell everyone what you know...especially with the hostility on this forum, as of late.
Guess this works out for me...my credit card cycle recycles on the 7th and I had to buy $1000 of tires and $1000 of Christmas gifts this month. Guess this is God's way of telling me to save some money!

I hope this is really the date, I heard this also, as many of you. If course it would be nice to have it sooner but, if not; it's nice to have an actual date.

hotleadsingerguy said:
First, stop being a douchebag to everybody. Nobody laughs at it and it makes you look like an uneducated brute.
Secondly, thank you OP for filling in the forum. Whether it's true or not will still have to be seen, as many other Verizon employees still say they have no clue, but it's still nice of you to tell everyone what you know...especially with the hostility on this forum, as of late.
Guess this works out for me...my credit card cycle recycles on the 7th and I had to buy $1000 of tires and $1000 of Christmas gifts this month. Guess this is God's way of telling me to save some money!
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+1.
And, $1000 worth of tires? Are you buying R-Compound, or what?

hotleadsingerguy said:
First, stop being a douchebag to everybody. Nobody laughs at it and it makes you look like an uneducated brute.
Secondly, thank you OP for filling in the forum. Whether it's true or not will still have to be seen, as many other Verizon employees still say they have no clue, but it's still nice of you to tell everyone what you know...especially with the hostility on this forum, as of late.
Guess this works out for me...my credit card cycle recycles on the 7th and I had to buy $1000 of tires and $1000 of Christmas gifts this month. Guess this is God's way of telling me to save some money!
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THIS ... all the way

BiGMERF said:
We all knew this 2 days ago. But thanks
Sent from the a Xoom, via Tapatalk
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LOL wow I take back saying you should stop being rude. In reality, I should have said you should stop being a hypocrite. I saw your post on androidandme.com:
BiGMERF said:
I was in a verizon store with my buddy like 2 hours ago.. The manager told me he wa reading his notes around 4pm and he read that it will be officially announced tomorrow and that there is an agressive promo program in store also. Dont know if he was bullsh#[email protected]%g me but when i saw this post i figured id mention it
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You are such a prick. An hour ago you make fun of somebody for giving information that he learned from the Verizon store, then on another site you tell everybody you heard some information while you were at a Verizon store 2 hours ago? In addition, you gave the same information that you, most assuredly, learned from this very topic.
I hope your mom still spanks you.

hotleadsingerguy said:
LOL wow I take back saying you should stop being rude. In reality, I should have said you should stop being a hypocrite. I saw your post on androidandme.com:
You are such a prick. An hour ago you make fun of somebody for giving information that he learned from the Verizon store, then on another site you tell everybody you heard some information while you were at a Verizon store 2 hours ago? In addition, you gave the same information that you, most assuredly, learned from this very topic.
I hope your mom still spanks you.
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Sir you are on fire tonight >:}

keatre said:
+1.
And, $1000 worth of tires? Are you buying R-Compound, or what?
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My car's brand new but I need winter performance tires (they come with summer-only performance) which came out to around $250 a piece. 235x40 are kind of expensive.
Gonna need to buy summer wheels in the spring too =P another $1500 down the drain, but worth it so I don't have to change over the tires every other season and re-balance. Much easier just to change the wheels myself.

hotleadsingerguy said:
My car's brand new but I need winter performance tires (they come with summer-only performance) which came out to around $250 a piece. 235x40 are kind of expensive.
Gonna need to buy summer wheels in the spring too =P another $1500 down the drain, but worth it so I don't have to change over the tires every other season and re-balance. Much easier just to change the wheels myself.
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I feel your pain... Between my track tires, summer performance, and all-season... No me gusta for the wallet.

keatre said:
I feel your pain... Between my track tires, summer performance, and all-season... No me gusta for the wallet.
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me gusta ಠ_ಠ

Dmw017 said:
Sir you are on fire tonight >:}
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ha I was having a bit of trouble getting the Star Wars - The Old Republic beta downloaded and working correctly so I had time to browse the forums =P usually a majority of my XDA browsing is done at work...so being on this late is a new experience for me.
Guess I should plan another vacation day on December 8th...or I'll be out of the office for a few hours in the morning
---------- Post added at 10:43 PM ---------- Previous post was at 10:37 PM ----------
keatre said:
I feel your pain... Between my track tires, summer performance, and all-season... No me gusta for the wallet.
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Ya, these weren't even amazing. They're Michelin Pilot Alpin PA3. I was going to go with the new Dunlop Winter Sport 3Ds, but I got a $70 rebate on these Michelins lol so couldn't pass them up. Only one more purchase and I'll be set on wheels/tires for the next few years. The car's only 6 months old, so still have a few "new-car" purchases that must be made.
Strange thing, though, with the way 4G LTE works. I have a Galaxy Tab 10.1 LTE that sits on my desk at work. I get 2-3 bars of 4G service with it (connection speeds varies between 16/2Mbps up to around 30/12Mbps) sitting there on my desk. Another guy on my team bought the Rezound today and, standing right in front of my desk, it had no 4G and only 2 bars of 3G. I'm hoping that the Nexus has a better signal reach than the Rezound.
Then again, he admitted he already installed Juice Defender and there's a possibility it turned off 4G. He didn't look closely, but he didn't remember setting anything specifically for it. Maybe he had it off! Who knows. Just hoping I retain a 4G signal there at my desk. The company wifi is a bit tricky in certain places in the building, so being able to fall back on faster 4G is pretty nice (I don't even have my Galaxy Tab hooked up to the wifi anymore).

jivemaster said:
This forum has become overly aggressive. Everybody calm the hell down. Plenty of people are appreciative that this date can now be taken as confirmed.
His accessory comment wasn't bragging, it was just a comment in passing. He was telling a story.
Flame on.
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+1!
People are going to be afraid of posting much less opening a thread with some of the outright rude and childish comments. It's the Internet people but you can still respect one another.

Thanks for posting this confirmation! There has been a lot of speculation that the release date is the 8th but its nice to hear others that hear it also!

My Galaxy S 3 sent to Samsung for repairs....?

Hello,
So I have 3 Samsung Galaxy S 3's and two of them are for Verizon and one for T-mobile... I have had nothing but issues with one of my Verizon models and my T-mobile is no better... So I sent it in to Samsung for repair and I noted that I had several different problems, such as screen flickering, home button sticking, power button falling off and random reboots. They received my phone yesterday and now today they claim that it is fixed and it says this in my notes " SOLUTION: Replaced Component - Replaced Cosmetic" and now they are sending it back, which is a great turnaround time but no one can tell me what they actually replaced or repaired??? I have made 4 calls and not one person can tell me what was done to the phone. I used to work for Nextel (before Sprint scooped em up) and I was a lead technician for them and whenever we repaired a phone or replaced a phone we always wrote down EXACTLY what was done and what parts were used to complete the task. I am going through some of the same issues with one of my Verizon units as well and keep getting garbage ass refurbs that solve one problem but add another... I am not trying to nitpick but I paid FULL price for ALL of my phones so that I could keep unlimited and I am going crazy cause I don't want another defective phone from Samsung... What do you guys think was done or what do they usually do (refurbish them)?? I am just hating Samsung right now so I had to vent and get some comments and opinions.... This is my first experience with sending ANY product in for warranty work as I usually have a local authorized facility close to me or Verizon has just kept on sending me there good ol "Certified Like-new refurbs" that they claim to go through a 100 point inspection check.... LMAO! Ya okay.... Then why is it that I have already received 2 bad refurbs from them if they are so "Certified"... It's too bad cause I just want a working S3 in my hands. :crying::fingers-crossed:

I honestly have no problems with my phone. I've heard some people complain about issues. But three phones with two replacements all having issues. I have to wonder if you are even for real.
That been said. It beats the hell out of me what Samsung would do. How you get it resolved. Personally I love my sgs3. And most IPhone owners who try it are wowed by it. Especially now with iOS6.
Sent from my SGH-T999 using xda app-developers app

CoderCR said:
I honestly have no problems with my phone. I've heard some people complain about issues. But three phones with two replacements all having issues. I have to wonder if you are even for real.
That been said. It beats the hell out of me what Samsung would do. How you get it resolved. Personally I love my sgs3. And most IPhone owners who try it are wowed by it. Especially now with iOS6.
Sent from my SGH-T999 using xda app-developers app
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Well why would I sit here and write up a story cause I feel like trolling about phones on xda.... I have been a member since 2008 and have had about 100 phones since then... So no, I am not making these issues up. In fact there are several threads about refurbs from Verizon and some people are on their 4th or 5th refurb.... I do have one of my 3 that works FLAWLESSLY but I have had bad luck on the other two.... I love the S3 and would NEVER go back to IOS but I am just tired of getting defective replacements.... I am just looking to see what others have been through with Samsung repairing their phones.... I see your an old timer too! Damn 2006.... I don't ever think I have seen someone who has been a member since 2006 but with only 10 posts... I have to wonder if you are for real?? lol

CoderCR said:
I honestly have no problems with my phone. I've heard some people complain about issues. But three phones with two replacements all having issues. I have to wonder if you are even for real.
That been said. It beats the hell out of me what Samsung would do. How you get it resolved. Personally I love my sgs3. And most IPhone owners who try it are wowed by it. Especially now with iOS6.
Sent from my SGH-T999 using xda app-developers app
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iPhone comment wasn't need it, and since you bring it up apple has the best customer service, iOS is not my cup of tea anymore but apple customer service with my experience is the best, they had replaced my iPod right at the apple store no questions asked
shojus said:
Well why would I sit here and write up a story cause I feel like trolling about phones on xda.... I have been a member since 2008 and have had about 100 phones since then... So no, I am not making these issues up. In fact there are several threads about refurbs from Verizon and some people are on their 4th or 5th refurb.... I do have one of my 3 that works FLAWLESSLY but I have had bad luck on the other two.... I love the S3 and would NEVER go back to IOS but I am just tired of getting defective replacements.... I am just looking to see what others have been through with Samsung repairing their phones.... I see your an old timer too! Damn 2006.... I don't ever think I have seen someone who has been a member since 2006 but with only 10 posts... I have to wonder if you are for real?? lol
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Dude that sucks you got defective devices and it sucks the technicians can't tell you what was changed in my experience with Sony they have noted out sometimes what was wrong but not all the time, HP let's you know what was changed which is great (they have a website) i haven't deal with Samsung before but if their like HTC they will probably sent you reburshed unit, that been said I have never had problems with those units work like new to me, and never had any physical damage, good luck to you and hopefully just like Samsung is getting better at releasing phones they can fix their tech department as well
Sent from my SGH-T999 using Tapatalk 2

shojus said:
Well why would I sit here and write up a story cause I feel like trolling about phones on xda.... I have been a member since 2008 and have had about 100 phones since then... So no, I am not making these issues up. ...
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So you've gone through 100 phones in 5 years, averaging about 2 new phones a month?
Yeah, you clearly don't make things up...

sn0warmy said:
So you've gone through 100 phones in 5 years, averaging about 2 new phones a month?
Yeah, you clearly don't make things up...
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Ill just close the damn thread if you guys have nothing better to do than question me... When I said I have had about a hundred phones that is being a lil far fetched and you should get the point.... My God!! If you have nothing to say about ANY experience you have had than just keep your keyboard from typing please.... But yes I have had quite a few phones but not 100.... come on dude!

Dont worry whit what has been changed or not just hope that they work out fine btw my power button is feeling weird now that i press it... its like if it has gone deeper inside the bezel hope i wont need to go thru replacement aswell...
Sent from my SGH-T999V using xda premium

shahkam said:
Dont worry whit what has been changed or not just hope that they work out fine btw my power button is feeling weird now that i press it... its like if it has gone deeper inside the bezel hope i wont need to go thru replacement aswell...
Sent from my SGH-T999V using xda premium
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Ya I guess I am just a lil paranoid cause of my bad luck lately but I will just cross my fingers that I have a good working phone.... The power buttons are terrible on these phones it seems... They are firm once you get them then they slowly start to get REALLY loose and one of mine got to the point where it actually popped out... It is about the size of a grain of rice and I have yet to find it... LOL For the most part I don't regret any of my purchases I just think someone has to get the lemons and it might as well be me right....

They give a more detailed note on what they replaced in the receipt you get when the phone is returned to you, granted it's not much detail, but yeah.
And if it returns and it's still messed up, go to Verizon and T-Mobile and demand to see the manager, tell them the situation and asked them what they could do.

theexel said:
They give a more detailed note on what they replaced in the receipt you get when the phone is returned to you, granted it's not much detail, but yeah.
And if it returns and it's still messed up, go to Verizon and T-Mobile and demand to see the manager, tell them the situation and asked them what they could do.
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Click to collapse
Sounds like a good idea! Some of the problems were intermittent so I find it hard for them to just see it for 30 minutes and ship it back out unless they just replaced everything except the main board...? I will just wait and see... Glad someone could chime in who has had experience with Samsung repairs cause that's what I was looking for was to see if Samsung did a good job for others... Thanks for the feedback!

shojus said:
Sounds like a good idea! Some of the problems were intermittent so I find it hard for them to just see it for 30 minutes and ship it back out unless they just replaced everything except the main board...? I will just wait and see... Glad someone could chime in who has had experience with Samsung repairs cause that's what I was looking for was to see if Samsung did a good job for others... Thanks for the feedback!
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Yeah, actually got my Galaxy S II and Nexus S serviced not too long ago.
The NS took about 3 weeks to get back to me, from the time I sent it in the to the time I got it back.
Everything was in great working condition, and I believe they replaced a lot of the phone.
The original problem was my lock button didn't work anymore.
I only realized they replaced more than just the lock button because my screen looked brand new as well as the outer part, there were no scratches or dents, when I had a few on it before.
My Galaxy S II took about 5-7 days to get back to me from the time I sent it in to the time I got it back.
I did request for the repair to be expedited as it was a gift for my girlfriend and needed it before a certain day.
They did a great job at helping me and getting my request through.
But I'll give you this, they are horrible at knowing what's going on with the phone, their status updates are pretty lame.

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theexel said:
Yeah, actually got my Galaxy S II and Nexus S serviced not too long ago.
The NS took about 3 weeks to get back to me, from the time I sent it in the to the time I got it back.
Everything was in great working condition, and I believe they replaced a lot of the phone.
The original problem was my lock button didn't work anymore.
I only realized they replaced more than just the lock button because my screen looked brand new as well as the outer part, there were no scratches or dents, when I had a few on it before.
My Galaxy S II took about 5-7 days to get back to me from the time I sent it in to the time I got it back.
I did request for the repair to be expedited as it was a gift for my girlfriend and needed it before a certain day.
They did a great job at helping me and getting my request through.
But I'll give you this, they are horrible at knowing what's going on with the phone, their status updates are pretty lame.
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1SiK1500 said:
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Thanks for the info! And Yes, I probably am holding it wrong! LOL

Did you contact the carrier first? Whenever I have issues inside warranty t mobile sends me a new phone then I send them my old one. No waiting for repairs.

toukhang said:
Did you contact the carrier first? Whenever I have issues inside warranty t mobile sends me a new phone then I send them my old one. No waiting for repairs.
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This is what I did for my wife's sgs3. Getting the replacement this Friday. Her phone had static when playing music
Sent from my SGH-T999 using xda app-developers app

theexel said:
And if it returns and it's still messed up, go to Verizon and T-Mobile and demand to see the manager, tell them the situation and asked them what they could do.
Click to expand...
Click to collapse
shojus said:
Sounds like a good idea! Some of the problems were intermittent so I find it hard for them to just see it for 30 minutes and ship it back out unless they just replaced everything except the main board...? I will just wait and see... Glad someone could chime in who has had experience with Samsung repairs cause that's what I was looking for was to see if Samsung did a good job for others... Thanks for the feedback!
Click to expand...
Click to collapse
Don't try going to a T-Mobile store to get a phone replaced if it is passed 30 days in California or 14 in other states. I've been a T-Mo rep for many years and I could think of maybe 2 situations in 5 years where I have seen someone get a new phone replaced after 30 days in store (This is from experience working 4 districts in SoCal/LA area and 1 in Norcal).
I wish you luck with the Samsung repairs though. Hopefully they actually did more than little cosmetic repairs to your phone and actually fixed it.

maybe they saw the bezel hitting the button causing the home button to not function properly. That sucks that you had to send them directly to samsung, i love my tmo plan with insurance! Any problems, and the next day i have a new phone. And before people start crying that they are refurbished, i really could care less, as long as it works like it should im happy.

Galaxy Note 10.1 2014 No Haptic Feedback + SD Card issues

Hi,
I took delivery of a new Galaxy Note 10.1 2014 edition yesterday, but noticed right away that the haptic feedback wasn't working. I did a lot of reading yesterday and tried all the settings to do with it, including the setting that's buried in the energy saving menus, but I am unable to get it working. I'm hoping that it is a software problem and not a hardware one.
I have done a factory reset this morning, but the problem still persists.
The other issue that I have, is that I bought a Sandisk 64GB card from Amazon (Amazon themselves) and it just doesn't even detect it. The card works fine in my GS4, and on my PC, it shows full size with exFAT.
Can anyone shed any light on this for me please? Hopefully it won't have to be returned.
Thanks

@Monkey Chops.
If you go Settings > Device > Sound > And change vibration in intensity.
Also in the same section make sure Haptic feedback is checked.
If you have already done both of these then yeah seems like a hardware issue.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Thanks for the reply. :good:
Already tried that, thanks. Going to ring Samsung and see what they say, the sd card issue is the bigger problem for me. I guess like lots of other people, I have a poorly made tablet.

Spoke to Samsung, they were very helpful and agreed that it is a faulty unit, so the place I bought it from are collecting it tomorrow. With a bit of luck, the replacement is trouble free.

Monkey Chops said:
Spoke to Samsung, they were very helpful and agreed that it is a faulty unit, so the place I bought it from are collecting it tomorrow. With a bit of luck, the replacement is trouble free.
Click to expand...
Click to collapse
That's good to hear, hopefully you get a working new one.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
That's good to hear, hopefully you get a working new one.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
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Click to collapse
New one arrived today, the security tape on this one was broken too, but this one seems to work properly so far :good:

Monkey Chops said:
New one arrived today, the security tape on this one was broken too, but this one seems to work properly so far :good:
Click to expand...
Click to collapse
I don't get why there are devices being sold with broken seals but hey at least you have a good one.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
I don't get why there are devices being sold with broken seals but hey at least you have a good one.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
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I guess that either the staff are playing with them, or they have been returned. To be honest, this second one looks new, so I'll keep it, as long as it doesn't develop any other faults

Monkey Chops said:
I guess that either the staff are playing with them, or they have been returned. To be honest, this second one looks new, so I'll keep it, as long as it doesn't develop any other faults
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Click to collapse
I do believe they're brand new - When I went to buy one from my local shop here in the UK, she first handed me a broken sealed device - when I mentioned the seal was broken she was shocked since she picked it up from the new stock and she guaranteed me it was brand new but since she had sealed devices in the back I though it made sense picking one of them up instead.
Yeah you have warranty so everything's good :thumbup:.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
I do believe they're brand new - When I went to buy one from my local shop here in the UK, she first handed me a broken sealed device - when I mentioned the seal was broken she was shocked since she picked it up from the new stock and she guaranteed me it was brand new but since she had sealed devices in the back I though it made sense picking one of them up instead.
Yeah you have warranty so everything's good :thumbup:.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
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Click to collapse
I suspect some of them are, but the first one I had most certainly wasn't, it was covered in fingerprints on the back and the protective film on the back was all creased and not sticking properly and there was dust under the protective film on the screen. Can't see Samsung sending them out like that, but that said, weirder things have happened!
:laugh:

Looks like this second one is faulty too. Battery issues. Used it last night for browsing, maybe 3 hours and it stared off at around 80% battery and ended up at 17%, this was with half brightness and wifi, multi window and sync on. No videos, no games, just a bit of facebook and chrome.
I put it on charge when I went to sleep about 1am and just took it off charge now and in 11.5 hours, it has only got to 86%.
Looking around at all the other issues that people are having, I think it's probably wise to send this back for a refund and get something else, I really have no confidence in Samsung after this. :/

Monkey Chops said:
Looks like this second one is faulty too. Battery issues. Used it last night for browsing, maybe 3 hours and it stared off at around 80% battery and ended up at 17%, this was with half brightness and wifi, multi window and sync on. No videos, no games, just a bit of facebook and chrome.
I put it on charge when I went to sleep about 1am and just took it off charge now and in 11.5 hours, it has only got to 86%.
Looking around at all the other issues that people are having, I think it's probably wise to send this back for a refund and get something else, I really have no confidence in Samsung after this. :/
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Click to collapse
Ah man that's no good.
Send it back for sure and then walk into your local shop and pick one up that is deffo sealed, trust me this is an awesome machine but I honestly don't blame you for wanting to quit on Samsung esp having two devices with issues. Anyways hope whatever you do buy is problem and stress free :thumbup:
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
Ah man that's no good.
Send it back for sure and then walk into your local shop and pick one up that is deffo sealed, trust me this is an awesome machine but I honestly don't blame you for wanting to quit on Samsung esp having two devices with issues. Anyways hope whatever you do buy is problem and stress free :thumbup:
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Click to expand...
Click to collapse
Really that is the suppliers fault, not Samsung. I'd complain that this is happening as you should have a sealed unit. If it arrives with a broken seal I'd complain straight away. Couldn't hurt to contact Samsung rep in your country and advise....

ultramag69 said:
Really that is the suppliers fault, not Samsung. I'd complain that this is happening as you should have a sealed unit. If it arrives with a broken seal I'd complain straight away. Couldn't hurt to contact Samsung rep in your country and advise....
Click to expand...
Click to collapse
Actually aye what was I thinking, the two he got with broken seals were probably returned due to them exact faults.
Although when I walked into my local store I was handed a broken sealed device too and it seems like it's happened more than it should.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Just to add something on charging. This baby does take a long time to charge. Something like 5 hours or more.. Nothing like my Note 3..
On the sealed units, I ALWAYS demand a sealed unit..

Thanks for the replies. After doing a bit more experimenting, I'm not 100% sure what to think now. Turning off wifi while charging seems to speed it up considerably. Earlier, it was at 93%, I restarted it and it came back at 99%. Another time, it was showing as fully charged and by the time I got upstairs (30 seconds), it had dropped to 96%!
I also followed a guide on here for optimising. With it all done as per the guide, and with the screen at around 40%, I'm getting roughly 8-10% per hour for at least the first 3 hours, which seems in line with other people. The only remaining problem seems to be the odd percentages that are reported. Factory reset doesn't help and it doesn't do it every time, nor can I force it to do it.
Not sure what to make of it at the moment, so will give Samsung a call tomorrow.
Cheers.

Looks like it is playing up again. 1.5 hours and 32% drained with screen at 40%. That's roughly half of what I was getting last night. Very poor indeed.

Monkey Chops said:
Looks like it is playing up again. 1.5 hours and 32% drained with screen at 40%. That's roughly half of what I was getting last night. Very poor indeed.
Click to expand...
Click to collapse
This doesn't look right, the percentage vs the amount on the battery icon. Anyone else have this? Just spoke to the place I got this from and they tried to tell me that their QA team (not sure what this is) open them all before sending out to check for cracked screens, so they need a reference number from Samsung. Samsung also said it was nothing to do with them and that they couldn't issue an RMA as the item was under 30 days and I am entitled to a full refund or a replacement of my choice. After a lot of annoying phone calls, they have "allowed" me to return it for a refund. After this, I certainly will not be buying another Samsung tablet!
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Monkey Chops said:
This doesn't look right, the percentage vs the amount on the battery icon. Anyone else have this? Just spoke to the place I got this from and they tried to tell me that their QA team (not sure what this is) open them all before sending out to check for cracked screens, so they need a reference number from Samsung. Samsung also said it was nothing to do with them and that they couldn't issue an RMA as the item was under 30 days and I am entitled to a full refund or a replacement of my choice. After a lot of annoying phone calls, they have "allowed" me to return it for a refund. After this, I certainly will not be buying another Samsung tablet!
Click to expand...
Click to collapse
Sorry to hear that but sounds like you bought it from a useless seller.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
---------- Post added at 04:47 PM ---------- Previous post was at 04:43 PM ----------
Oh to that pic of the battery is same as mine (on 57%).
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

so much for carrier updates

well according to 3uk it's in testing and will be several weeks, had it with a phone with a beta os and razer's hollow promises of swift updates picking up an s9+ next month this can get given to nephew, sorely disappointed I bought on the strength of my desktop peripherals and blade pro this phone falls well short of razer's standards in build quality and software support, 8know it's there first phone but first impressions count you can't put out a half rough product in today's market it's too competitive.
Sent from my Phone using Tapatalk

Did Three Support tell you this? (The several weeks point) I haven't been able to get any information.

Angel2112 said:
Did Three Support tell you this? (The several weeks point) I haven't been able to get any information.
Click to expand...
Click to collapse
Yes and not happy about it either
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nexy33 said:
Yes and not happy about it either View attachment 4400907
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
That is the carrier fault not the oem. You will t have any better luck with Samsung. They are normally the last oem to update devices.

zelendel said:
That is the carrier fault not the oem. You will t have any better luck with Samsung. They are normally the last oem to update devices.
Click to expand...
Click to collapse
I've owned Samsung's since the S2 and generally they are 99.9 finished and working out the box build quality is getting better every release this is a first phone for razer in a competitive market , they promised fast updates where are they these were to address known software problems on the phone at release, razer support won't answer anything on phones fixes, and this product falls way short of the usual razer standard , at launch min himself said razer would be handling all the updates there was no mention of the carrier's providing them especially since 3 are probably one of the worst carriers for updates usually being the last to release any.
Sent from my Phone using Tapatalk

nexy33 said:
I've owned Samsung's since the S2 and generally they are 99.9 finished and working out the box build quality is getting better every release this is a first phone for razer in a competitive market , they promised fast updates where are they these were to address known software problems on the phone at release, razer support won't answer anything on phones fixes, and this product falls way short of the usual razer standard , at launch min himself said razer would be handling all the updates there was no mention of the carrier's providing them especially since 3 are probably one of the worst carriers for updates usually being the last to release any.
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
I give you a bit of advice. Never believe what you are told.

zelendel said:
I give you a bit of advice. Never believe what you are told.
Click to expand...
Click to collapse
so razer has sold us a lemon then, you can't stand on a stage make promises and beat your chest don't deliver and expect not to get crap for it, if they don't start rolling things out at a better pace won't matter if there is a razer phone 2 it'll bomb and the twats still doing it on Twitter
Sent from my Phone using Tapatalk

nexy33 said:
so razer has sold us a lemon then, you can't stand on a stage make promises and beat your chest don't deliver and expect not to get crap for it, if they don't start rolling things out at a better pace won't matter if there is a razer phone 2 it'll bomb and the twats still doing it on Twitter
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
All of them do it. Like my brother has gone through 4 s8 and 2 s8+ from Samsung due to them not working properly. Every oem has the same issues. Buying the first device from a new oem is expected to have issues.

nexy33 said:
so razer has sold us a lemon then, you can't stand on a stage make promises and beat your chest don't deliver and expect not to get crap for it, if they don't start rolling things out at a better pace won't matter if there is a razer phone 2 it'll bomb and the twats still doing it on Twitter
Click to expand...
Click to collapse
I just wanted to say one thing here. In the USA I didn't have a carrier option. I had to buy it from Razer. Did Razer sell you a lemon or did Three? Having the "non carrier" phone got me an extra update and my hardware and software both work buttery smooth. I suspect a lot of the fun you guys are having has something to do with Three.

tabletalker7 said:
I just wanted to say one thing here. In the USA I didn't have a carrier option. I had to buy it from Razer. Did Razer sell you a lemon or did Three? Having the "non carrier" phone got me an extra update and my hardware and software both work buttery smooth. I suspect a lot of the fun you guys are having has something to do with Three.
Click to expand...
Click to collapse
it has but at the launch event all updates were stated as coming from razer, I'll still buy their desktop kit and blade laptops but I'm not going near their phones, 3 are the worst at deployment of phone updates this is the first carrier phone I've had in 20 years as it was the only way I could guarantee the special edition which turns out to be a sticker [emoji23][emoji23] as soon as the pre orders are up for the s9+ I'll be ordering one.
Sent from my Phone using Tapatalk

nexy33 said:
it has but at the launch event all updates were stated as coming from razer, I'll still buy their desktop kit and blade laptops but I'm not going near their phones, 3 are the worst at deployment of phone updates this is the first carrier phone I've had in 20 years as it was the only way I could guarantee the special edition which turns out to be a sticker [emoji23][emoji23] as soon as the pre orders are up for the s9+ I'll be ordering one.
Click to expand...
Click to collapse
If your updates are coming from Razer then why is Three stating they are testing the update? Your problems are coming from Three

tabletalker7 said:
If your updates are coming from Razer then why is Three stating they are testing the update? Your problems are coming from Three
Click to expand...
Click to collapse
razer were the ones at the launch event who announced all updates we coming from them, if they had stated carrier's would be handling them then I wouldn't have gotten it from 3, they are my carrier but sim only as they are about the only mobile provider that does unlimited data I get excellent coverage from them 4g 120mb down and 40 mb up but I wouldn't normally take a handset from them but like I said only way to get a special edition 3 are the cause but razer were less than transparent with the facts. now they refuse to answer any problems with the phone either about build quality or software 8ssues the posts about it on the official forums have a habit of vanishing.
Sent from my Phone using Tapatalk

Samsung.... One of the leaders in weapon technology, so you buy Samsung you bomb someone

CptClubs said:
Samsung.... One of the leaders in weapon technology, so you buy Samsung you bomb someone
Click to expand...
Click to collapse
ex military so that's not gonna lose me any sleep [emoji23][emoji23][emoji23]
Sent from my Phone using Tapatalk

nexy33 said:
ex military so that's not gonna lose me any sleep [emoji23][emoji23][emoji23]
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
Touché.

nexy33 said:
razer were the ones at the launch event who announced all updates we coming from them, if they had stated carrier's would be handling them then I wouldn't have gotten it from 3, they are my carrier but sim only as they are about the only mobile provider that does unlimited data I get excellent coverage from them 4g 120mb down and 40 mb up but I wouldn't normally take a handset from them but like I said only way to get a special edition 3 are the cause but razer were less than transparent with the facts. now they refuse to answer any problems with the phone either about build quality or software 8ssues the posts about it on the official forums have a habit of vanishing.
Sent from my Phone using Tapatalk
Click to expand...
Click to collapse
I could see this happening tbh as soon as it came out Three were responsible for the updates.
Don't get me wrong I kinda have remorse getting rid of the razer phone, (I had to RMA and just didn't trust the other on to be flawless so sold it ) I really wanted to help Razer with the phone so much and the Devs are fantastic especially Alex but even min told me on twitter updates wouldn't be held back (and they are now it's 2 behind). Guess there had to be a reason it was cheaper to buy from three.

Roxas598 said:
I could see this happening tbh as soon as it came out Three were responsible for the updates.
Don't get me wrong I kinda have remorse getting rid of the razer phone, (I had to RMA and just didn't trust the other on to be flawless so sold it ) I really wanted to help Razer with the phone so much and the Devs are fantastic especially Alex but even min told me on twitter updates wouldn't be held back (and they are now it's 2 behind). Guess there had to be a reason it was cheaper to buy from three.
Click to expand...
Click to collapse
If updates are important then never get it from a carrier. This is well known. They interfere too much.

If we in three don't receive these 2 missing updates in one shot then I'm going to rebuy the phone again directly from razer and sell this three phone.
It certainly is evident why there was so much cheaper. Wish I'd been able to wait the 2 week shipping time from razer themselves - to me in the UK rather then going for the next day delivery from three. Absolute [email protected]@rd$!

zelendel said:
If updates are important then never get it from a carrier. This is well known. They interfere too much.
Click to expand...
Click to collapse
It is well known yeah but when the CEO says that we won't have to wait for Three youd think that answer would be true but it made me question does he actually know what's going on in his own software team?
I mean even factory images haven't been released yet so people can attempt to make their unit a razer one.
Also for what it's worth for people my RMA unit was another Three branded one so Razer do in fact have Three units for replacement.

Bit upset on the speed of these updates i still blame three and wish i could re image my phone to Razers Stock Image rather than Three's image.
What would be different if the build would be changed whats so special about Three's version as i can only assume Three related features like wifi calling and that

Question Trade-in Questions

UPDATE: I received the trade in box yesterday.
The trade-in box is small and will only fit the phone. I've left the case on the Note 9 for a little extra protection along with the original plastic screen and back protector.
My obsessive behavior to keep every original item wasn't needed this go around since I didn't sell on Swappa. The Samsung Note 9 box and accessories will not be shipped.
I'm will try out the Samsung Dex which I barely used to see it it will offer any value with the P6P.
Thank you all for the feedback.
------
Original post:
I am doing the Google trade-in for Pixel 6 Pro and have not done a device trade-in before. I am hoping someone can provide some insight.
Q: How honest is the inspection process? I selected "to take the amount they offer" if not in the condition expected. I don't want to get screwed by this...
Q: Do I need to send my excellent condition Note 9 in the original packaging (which I still have)? Or, does this not even matter to the button pushers and screen checkers?
Details:
- $235 is the trade-in amount estimated for Samsung Note 9 512GB. (This is &145 more than Best Buy, and $175 more than Amazon.)
-- I can't unlock, root and TWRP due to v9 firmware. Also, no more One UI updates even though I always used Nova Launcher anyway.
-- I also considered Swappa but decided against it this time - I hate Paypal.
This Note 9 is in excellent condition. No scratches, dings, et al. Always in case and screen protector. It is re-packed in its original box with all original pieces, some not even used.

johninsf said:
Questions
Click to expand...
Click to collapse
I am going to take pictures of the device before I send it in...I am also going to be sending it in, in the case I use with it...
I have a OnePlus 7 Pro and they are giving me $150 for it....figuring mine is not the 5g version and i'd be lucky to get $200 for it on Swappa..I'll take the $150 instead.

I wouldn't worry. If you're honest, you'll get what they estimated.

plasticarmyman said:
I am going to take pictures of the device before I send it in...I am also going to be sending it in, in the case I use with it...
I have a OnePlus 7 Pro and they are giving me $150 for it....figuring mine is not the 5g version and i'd be lucky to get $200 for it on Swappa..I'll take the $150 instead.
Click to expand...
Click to collapse
roirraW edor ehT said:
I wouldn't worry. If you're honest, you'll get what they estimated.
Click to expand...
Click to collapse
Thanks both!
I took pictures too! I need to take one with the device on and will do so before sending. My trade-in kit shipped today.
Definitely honest. I take great care of my many Android phones over the years For potential re-sell or give-away to friends but this Note 9 is pretty flawless.

Never had issues with their trade-in, as long as you're honest it goes pretty smooth. They will send you a mobile shipping box with a label.

Pictures are a must and the trade-in's are convenient way to upgrade! I'm trading in my OnePlus8Pro and leaving the bootloader unlocked

galaxys said:
Pictures are a must and the trade-in's are convenient way to upgrade! I'm trading in my OnePlus8Pro and leaving the bootloader unlocked
Click to expand...
Click to collapse
yeah there was nothing in the questions asking if the phone was rooted or not...it'll be quicker to just send it

johninsf said:
I am doing the Google trade-in for Pixel 6 Pro and have not done a device trade-in before. I am hoping someone can provide some insight.
Q: How honest is the inspection process? I selected "to take the amount they offer" if not in the condition expected. I don't want to get screwed by this...
Q: Do I need to send my excellent condition Note 9 in the original packaging (which I still have)? Or, does this not even matter to the button pushers and screen checkers?
Details:
- $235 is the trade-in amount estimated for Samsung Note 9 512GB. (This is &145 more than Best Buy, and $175 more than Amazon.)
-- I can't unlock, root and TWRP due to v9 firmware. Also, no more One UI updates even though I always used Nova Launcher anyway.
-- I also considered Swappa but decided against it this time - I hate Paypal.
This Note 9 is in excellent condition. No scratches, dings, et al. Always in case and screen protector. It is re-packed in its original box with all original pieces, some not even used.
Click to expand...
Click to collapse
Visit Swappa, see what your device in similar condition is going for.
If it's close to what Google is offering, go for the Google trade-in.
My Pixel 5 trade-in through Google was very close to what it's getting on Swappa, so I'm just sending it to Google.

Done! Swappa aligns - in same price range. (Now if OnTrac can just figure out how to deliver the new P6P. LOL)
Az Biker said:
Visit Swappa, see what your device in similar condition is going for.
If it's close to what Google is offering, go for the Google trade-in.
My Pixel 5 trade-in through Google was very close to what it's getting on Swappa, so I'm just sending it to Google.
Click to expand...
Click to collapse

johninsf said:
Done! Swappa aligns - in same price range. (Now if OnTrac can just figure out how to deliver the new P6P. LOL)
Click to expand...
Click to collapse
i'd prefer ontrac to TForce...

plasticarmyman said:
i'd prefer ontrac to TForce...
Click to expand...
Click to collapse
I have never received anything from TForce that I am aware of.
Unfortunately, OnTrac routinely left packages anywhere they felt like it at the university where I work. e.g. out on public steps at the university, in the bushes next to random buildings, at Central Receiving locked door during Christmas break (big sign = WE ARE CLOSED. DO NOT LEAVE PACKAGES). Public Safety fortunately found 25-30 packages left out / in the rain delivered over the Christmas/NY break).
We contacted our Amazon Business rep and Logistics team and told them to NEVER let OnTrac deliver any of the university's packages again and they complied.
So here's to hoping this wont happen to those with OnTrac delivery!

I'm pretty sure that this is the first time that I wasn't been sent a trade-in return box/label in advance, or asking with the new phone.
Had anyone received their trade-in kit yet?

is it possible to request a trade in after purchasing the P6 from the Google Store?

dimm0k said:
is it possible to request a trade in after purchasing the P6 from the Google Store?
Click to expand...
Click to collapse
No, not possible. The same is true with anyplace you get a phone from - you have to request a trade-in at the same time.

MasterBelch said:
I'm pretty sure that this is the first time that I wasn't been sent a trade-in return box/label in advance, or asking with the new phone.
Had anyone received their trade-in kit yet?
Click to expand...
Click to collapse
My trade in kit was shipped yesterday. I have not received it.

MasterBelch said:
I'm pretty sure that this is the first time that I wasn't been sent a trade-in return box/label in advance, or asking with the new phone.
Had anyone received their trade-in kit yet?
Click to expand...
Click to collapse
If I understood things correctly, the trade-in items (third party) are shipped separately from the Google stuff, and will arrive separately as well.
I believe you'll have 30 days from the time you get your new device to have the trade-in in the mail

Az Biker said:
If I understood things correctly, the trade-in items (third party) are shipped separately from the Google stuff, and will arrive separately as well.
I believe you'll have 30 days from the time you get your new device to have the trade-in in the mail
Click to expand...
Click to collapse
Thanks, man. No longer than two minutes after you replied, I got this...
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"lightbox_close": "Close",
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
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}

Received email my trade in kit was shipped separate from phone yesterday...
Oh, reminding me to Factory Reset! LOL

I forgot about my trade-in kit. Just checked and it hasn't shipped but my phone just shipped today. Hopefully get it this week. "You should receive a prepaid Trade In kit within seven business days." If that's 7 days from "Trade In initiated", they're late. Not really surprising.

@johninsf - I have traded in all my previous Pixels, every time I got a new one. Never had an issue. Waiting for my Pixel 6 Pro and trade in kit to send back my Pixel 5... and I don't expect any issues either. As may have said above, as long as you're honest and ensure the device is reset, screen is good, you should be fine. Once they get the device, the inspection and refund is pretty fast to be honest - at least in previous years.