hi first post here
i purchased phone from htc uk a week ago direct but i wont to get a refund as its faulty yellow screen and non responsive home button
htc uk are dreadful i have phoned and got through to a person who didnt speak any english
i set up a return online but i have received about 3 different address to send it back to :S
i payed with paypal so email digital river who the paypal payment is addressed to but they replied saying they dont handle the refunds:s
so i have now set up a paypal dispute/claim i think ive gone about this the right way?
this is worse then one plus support they where brilliant in comparison
anyone had a similar experience thanks
Yes I had the same experience telling me different addresses I would have hoped they had got it sorted for other people since my fiasco. It's an absolute shambles. Mine wasn't faulty so I ended up selling it privately instead.
Related
Anybody hunting for XDA2 here is a list of ebay xda2 on sale now, this guy has sold a bunch of them in the past and has excellent feedback.
Go to www.ebay.co.uk and search for 3379006265 if that one is sold just click on sellers other items, It says he has 15 units for sale.
I bought from him. Very reliable person
Regards,
Claudio.
Claudio,
What about invoice and warranty?
Rgds,
Jos
Crap!
I just spent £85.00 more than I needed!
DOH!
um.... seems tempting to buy one but seems too good to be true :S
his user id name has been changed past 30 days
and also if he has sold 15 units before dont you think hell have enough cash to buy a digicam :roll:
I bought mine on ebay for £375 brand new, for some reason the price is coming down very quickly.
damn why cant i find a cheap xda 2 one at £375 would do me fine lol or even £350
help lol
£400 is bit much for me to spend on a phone im 17, no job, student gah
Well at £399 I think its still a bargain, there is nothing stopping you from contacting the previous buyers, just send emails to the people that have given feedback.
eBay @ £399
I bought one from this guy, I too were concerned re the change of ID however changing your ID doesn't negate your feedback profile it follows you. I did contact a previous buyer who was pleased with his service.
Mine arrived yesterday by Special delivery, brand new as stated and it took a whole 3 minutes to unlock it using the software from this site.
Just having fun learning to use it now.
O2 may have commisioned a great product but as phone providers they suck, spending most of my time getting their s#*t of the XDA II.
The reasons why people change id are many, it can be that the person was using an account along with other people, or a private trader that then becomes a business and wants his id to reflect his trading name etc. I am very good at checking up on frauds, I got bitten once and that was enough for me. I am glad you got a good deal from him, the fact is he could get more if he auctioned them instead of buy now but he told me he is happy with his mark up and he wants to be known as a reasonable person with very fair prices. Anyway, I just bought an xda2 on ebay using "buy now", it is 3 weeks old in box with everything supplied, cost me £279.
i live in sheffield and got the 1st one from him sunday before xmas. went to his house and picked it up. he is 110% genuine and works for some large software company.my feed back is by wot you want on his 2nd page.grab a bargin they are brand new and sealed and i got the unlock code via o2 (for free) so if they were hookey i would have got to know!!
Orderer one as well myself. Shipped Tuesday arrived this morning. Everything as expected. Easy unclock instructions inside. I hope he'll sell me some more as I'll need to supply to some friends of mine
i bought one from this guy also ,very trustworthy,arrived 2 days later
Where can i buy Rhodium without Contract in UK. I buy HTC touch HD without contract at Carphone before but just wonder if i can buy Rhodium there too ^^. My house is quite far from it so i dont have time to go there to ask -_-
Not sure where the best buy is at the moment
Check places like Devicewire, Expansys, Clove, and Handtec I suspect they will be cheaper than Carphone Warehouse. There was a thread here about prices, but not sure if it's still active.
Good Luck!
Gordon
Hit google with the UK only radio button. There's 1000+1 places to buy from. I got mine from launch at Amazon.co.uk
The good things from carphone is u can go there to check if there is something like dead pixel on the fone before make decisions.
Last time when i bought my HD there it took me only 450 GBP for the fone while i checked at clove it was around 500 GBP -_-.
#3: I know how to search man -_-
Try eBay.
oh man ebay is not different from the other online site. If u buy it and u get smt like dead pixel on the screen u have to send it back -_-
I got mine from http://www.mobilephonesdirect.co.uk/ £434 on voda pay2go. For some reason it was cheaper than simfree. Phone is not branded or locked as using with my 3 sim.
That's a pretty good deal from mpd ... only problem I'd have with buying from them is that I've heard nightmare stories about people having probs with the phone, and mpd won't have anything to do with them...
For Sale Touch Pro 2 - Vodafone Branded
I currently got a touch pro 2 on vodafone as an upgrade but the wife had already bought me one offline.
So it is up for grabs for £375 plus £5.00 to cover royal mail registered post.
cash to be paid ia bank transfer or paypal. If paypal used then buyer to pay paypal charges.
How about handtech which advertise on xda forum. I found it quite cheap only 438 with simfree
the problem with a lot of uk sites these days is their quality control. i always buy sim free and hate it when the "new" phone arrives in an opened box, factory screen protector half off etc.. they do a **** job of putting it all back in the box after "checking contents".
i used to buy from Play but their prices aren't competitve any more and no confirmed despatch date.
try King of Gadgets. all their stuff is factory sealed and there's a really good bloke over the phone who wont muck you about.
good luck.
panos123 said:
the problem with a lot of uk sites these days is their quality control. i always buy sim free and hate it when the "new" phone arrives in an opened box, factory screen protector half off etc.. they do a **** job of putting it all back in the box after "checking contents".
i used to buy from Play but their prices aren't competitve any more and no confirmed despatch date.
try King of Gadgets. all their stuff is factory sealed and there's a really good bloke over the phone who wont muck you about.
good luck.
Click to expand...
Click to collapse
Thank u very much ^^ . And about handtec ? Do u have any info about them ?
no experience sorry. but I'm always weary of low prices. I think with them you still have to pay a fair amount for next day delivery. over the last few years I've learnt the hard way there's no such thing as a bargain
i've just chatted with them online and they told me that i don't have to pay any fee for nextday delivery but the problem for the dead pixel is. HTC only accepts to replace fone with more than 3 deadpixels -_- .
Handtec sell brand new and sealed phones but they are gray imports meaning no automatic network settings and detection and probably some warranty issues. This was the experience I had when I bought a Kaiser from them and when I returned it and asked for a UK spec, they simply sent the same phone back to me in a UK spec box (lol). I returned it and did a charge back when they started trying to act funny. Devicewire sell UK spec phones at the most competitive prices in my opinion.
Seriously boss. You can buy from anyone of these sellers and if you're not happy, dead pixel or otherwise then you can send it back with no obligation citing distance selling act. The common vendors like expansys, amazon etc are all good for it. Pick someone whom you trust and pull the trigger!
thank you very much. Maybe i will try with clove.co.uk kkkk
Hello,
First of all I have to say my English is not very well.
I bought almost 3 months ago a HTC Desire from Germany. After restart problem I communicated HTC. During my germany trip I sent my phone to german HTC repair service Arvato GmbH. (15th September)
HTC gave me this information:
http://img819.imageshack.us/img819/4646/5af80d1e622346038d58f70.png
I wrote my Turkey address after that information. Today my phone has arrived via UPS. But they don't give my phone to me.
Reason is stupid. They said we can not permit to enter a GSM Phone via duty and with extra costs we will send this package to shipper. If they pay this cost (about 200€) we will delivery it to Arvato.
In this case what would you suggest to me?
What? Mailing a phone to a customer is illegal or not permitted? I think you should contact your country's customer care or something similar about this incident. They should exist so that people can rely on reasonable rights interacting with companies.
Well i ordered a Nillkin Ultra Slim Hard Shield Faceplate for Samsung Galaxy S2 couple of week back from Obostore.com.
Very disappointed with their service,
1st, i ordered from them under registered mail and they didn't give me the Tracking number for registered mail. So i emailed them, they send me a tracking number, BUT i didn't know the tracking number given was WRONG until later....
2nd, a WRONG product was mailed to my house, a iGlaze casing for iphone 4. Also at this time i spotted the mail tracking number was wrong. So i email them immediately. They gave me another tracking number which was the same as the mail i received. So i took the picture of the wrong product and emailed them. They denied that this product was from them, they do not sell this product in the shop and ask me to check again.
How can that be when the given registered mail tracking number matches with the one given and also mailing address is correct but i got the wrong product. They simply just deny it!!!
3rd, i emailed them and not received a reply for 5 days!!! So they simply trying to ignore this?
Well i guess they have this problem alot as there is a SPECIAL OFFER in their site. They can't do what they promise!
-Extracted from Obostore.com-
SPECIAL OFFER NOW!!!!
--We spend most time to think about how to make transactions more and more smoothly. It is believed that people are basically good. In order to save the time and cost involved in replacing wrong or broken items, we announce an excellent new offer:
Now our customers only need to take a photo to show the evidence and we will immediately ship correct replacements!
-------------------------------------------
I know some of you do not face such problem, maybe i am the unlucky one. But i just want to let people out there to know this and think twice before getting from Obostore.com You can get better service in other seller
i bought two cases for my i9100 and had a crappy experience too. i bought the same case as you, plus a similar one that looks exactly like the oem samsung mesh case with soft touch paint.
the prices are great, but their communication is brutal. they would take 4-7days to respond to an email and the response would be so short that they wouldnt answer the question fully. after 3 weeks of waiting for the product and dealing with their crap customer service i did receive the correct cases and was very impressed with the quality. even saying that, i dont think that i would deal with them again
Yeah, their reply barely even a sentense, just afew word to entertain you. I surely will never recommend this site to my friends.
Bought another casing through Ebay which more reliable, they even update you on the dispatched date blah blah blah. Much detailed.
Hi,
Sadly had to say that i have also problems with OBOstore - i've ordered 2 pieces of Nillkin Ultra Slim Hard Shield Faceplate for Samsung Galaxy S2 on June 17th and until today nothing arrives here...
They gave me a tracking number of Singapure Post, but all i could read out of it was, that the order was dispatched to overseas postage on June 23rd...
I'll give them another week and after than i will contact paypal for a refund of my money!
Rofor said:
Hi,
Sadly had to say that i have also problems with OBOstore - i've ordered 2 pieces of Nillkin Ultra Slim Hard Shield Faceplate for Samsung Galaxy S2 on June 17th and until today nothing arrives here...
They gave me a tracking number of Singapure Post, but all i could read out of it was, that the order was dispatched to overseas postage on June 23rd...
I'll give them another week and after than i will contact paypal for a refund of my money!
Click to expand...
Click to collapse
Do what I did and play hardball with them. Send them an email right now stating that it has been longer than the estimated delivery time and the items have not arrived and if they don't arrive by tomorrow you will start a refund request with PayPal. Why should you wait even longer for these morons?
They offered to resend them or give me a full refund but the items ended up arriving that same day
OBOstore.com very bad aftersell service and products
Hi,
I have juste experienced the very bad after sale service of this OBOstore site. I have bought a case for iPad 2, received it after almost 2 months and after 1 months of normal use, it begins to crack on the corners and when I have contacted the after sale service , they said that the warrenty period was finished and there was nothing to do !
I was very disappointed and decided to never buy products from them since they have bad products and bad after sell service.
Instead of buying from this ****ty site, try to buy from known brand like Belkin and other, they have long period warrenty, I saw for some cases, up to 10 years warrenty and for similar prices.
Don't buy from this site, the day you'll have problems with your product, you'll find no one to talk to and even if you find someone he will give you no solutions !
Have a good day
Tom
Has anyone else had to try and deal with LG uk support..? As my phone just died last wednesday (no power nothing only 7 months old!!) so I went onto there website to log the fault and request a repair. Thursday afternoon having not heard anything I rang them and again booked it for collection and repair. Will be picked up friday... Nope rang again friday afternoon to find out what was going on and oh dear they messed up and won't be collected until monday... Monday afternoon rang again as heard nothing, and guess what they had messed up again and won't be collected until tomorrow..?? Expected repair time 7 to 10 working days so by the end of this I would have been without my phone for the best part of 2 weeks..!! if they even pick it up tomorrow..!!
What makes it worse is if you goto LG uk website and do a search for LG local repair the nearest one to myself is 10 minutes down the road from me or is meant to be as I rang the place and was told that they haven't done LG repairs for over 3 and a half YEARS..!!
What does this say about a companys support network when they don't even update there own website for over 3 years..??
Anyone else has simliar problems and what was the end result for you..?
I agree with you completely, apparently the closest repair shop is over 100 miles according to the LG UK website. Seems stupid if you ask me.
My 815 was manufactured 04\15 so maybe I'm lucky but as buying mine off eBay I don't know if I would be covered for a repair anyway....