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I am wondering if there's XDA IIi available in the Philippine market and how much is the cost....
Hi! I'm new member. You can see the price of OIIi at: http://shop.uplands.co.uk/acatalog/XDA_2i__XDA_IIi_.html
It was the price in UK! And in Philippine, I don't know. I'm a Vietnamese
according to O2 Asia tech support when i called them a couple months back, they have no plans on selling the IIi in asia, so you will have to get them from somewhere else.
on the upside, i can vouch for uplands, as i bought my xdaII from that site while i was in the UK last year. apart from having competitive prices, they are efficient and responsive in my experience & after sales service (while i was in the UK) was v good. also no trouble getting the unlocking code from them, though i had to go through a few people to do that.
me i'm gonna wait for the HTC universal due september 2005 =)
I'm in Vietnam. My brother will sent a XDA2i to me. He is in England. I don't know to unlock it! Could you give me the way to unlock it! Thank you very much!
hi =)
i bought mine on a 1 year contract, after which, of course, i had to get it unlocked to use it on a network other than O2.
If you are buying one from the UK, you will have to ensure that it is SIM-Free, (which is the one listed at £562.83 at that link you provided). if you have bought this, then there should be no problem.
if you bought it on any other tariff-based price, then they anticipate that you will go through your contract (i believe 12-month based) regardless of whether you get the unlocking code or not. to get the code i called uplands, who transferred me from the sales to some support department, where the person there had to go through several weeks of dealing with O2 to get me the code. i paid a fee (charged to me by O2 through uplands), and she later e-mailed the code to me. considering that this was one year after i purchased my xda from uplands, and have had little dealings with them (uplands) since, that she took the time & effort to do this for me left a very good impression on me. of course, this may vary by person, so i can't guarantee anything =) just speak for myself.
dunno about the IIi but there have been programs here to extract the unlocking code from the phone itself for the XDAII. though have run into some problems. since i already got mine 'officially', i havent read those thread carefully.
To somynex
It means: XDAIIi cann't be unlock if he has not used up all the fixed time regulated for this???
ndhuy said:
To somynex
It means: XDAIIi cann't be unlock if he has not used up all the fixed time regulated for this???
Click to expand...
Click to collapse
no it can be unlocked (the unlocking code can be obtained for a fee at any time). but in theory if you get it at a 1 year contract, they usually expect you to see out that one year. there are buy out clauses but those usually bump the price up to what you would've paid had you not bought it under a contract obligation in the first place.
i know people who have defaulted on their contracts but i like my good credit rating, and intend to keep it that way =)
The unlocking code can be obtained for free at any time? Where? How?
my jasjar lcd managed to crack in my pocket. i do not have slightest clue as to why it might have happened (not coin, not knee side etc)
Touchscreen is ok, but internally the display has cracked and leaked.
What do you guys recommend me to do? I did a lot of search on this forum, but I am rather at desperate situation as solutions are not that clear.
My options, as far as I know, are (I am UK right now):
* S.B.E. Ltd. --> they dont even pickup the phone.
* eXpansys -----> sending to SBE through them.
* PPCTechs ----> how do I send the device through expansys to them? I could not find an orderable item for jasjar service; and international shipment sounds like great burden (shipments, taxes etc).
* eBay ----------> No available item for repairs.
Any other suggestions? comments? thanks...
- Matt
hey bro..
i broke mine twice, got the second replacement for free...check my forum..ull come to know what i did..for anythin else..pm me.
I've used both PDASmart.com and PPCTechs.com
I've had great luck with both PDASmart.com and PPCTechs.com, but I would start with PDASmart.com (http://pdasmart.com/pdaphonexdaii.htm)
715 Discovery Blvd., Suite 506 ~ Cedar Park, TX 78613
Phone: (512)528-0333 ~ Fax: (512)528-0384 ~ Email: [email protected]
They're both in the U.S., though, which may cause a problem. I also checked PPCTechs (http://www.pocketpctechs.com/main~u...ea~repairs-full+service~action~updateunit.htm) and that costs $249
16600 Harbor Blvd, Suite C
Fountain Valley, CA 92708
TollFree: (888)301-2595
Tel: (714)839-5300
Fax: (714)242-2180
I've replaced the touch screen (3 times now) on my XDAs, due to scratches and breakage. Although, I repaired it myself which was much faster when you include shipping time. Although, they typically only charge about $20 for installation, so if you have time it probably would be better to have them do it.
I hope it's under warranty, so imate can pay for it. Good luck.
If I-Mate are anything like O2 (UK), the screen is not covered under any kind of warranty. Mine cracked whilst it was in it's original 'sleeve' housing, screen-side out. It was in my pocket and I got in and out of the car which put pressure on it I guess, but I still wouldn't expect the screen to crack.
It went back to O2 service and cost me £185.00.
My fault for not getting insurance. My argument was that O2's online system does not even suggest that you sjhould buy insurance - i was ignorant because this was the first non 'company' mobile I've had for about six years and whenever a company mobile breaks I just call and a new one is delivered in the morning!
Chris.
screen replacemant
www.htceurope.com
They are based in U.K and they make the thing. They are also very good, They update it to the lattest rom and will test the whole phone before it goes out. Even refurb the casing if you require it
Thanks for all the input!!! Greatly appreciated! Now I will see how it goes.
* htc replied that they can only repair Orange and T-Mobile phones (he repeated few times that they wont do any jasjar)...
* First impression from expansys is that they do not have any idea as to 'PPCTechs Jasjar repairs'.
* SBE directly says that it is off the warranty. They can fix it for 174.56 (what is that 56 doing there!?) pounds. Yeah, i little too high.
* I guess PDASmart.com and SBE are the only alternatives left.
I guess, need a little more bad memories to be in same situation as Nishant ... I will see how it goes there.
I will post updates to the issue.
Thanks for all you input guyz...
Another possibility is Topp Solutions for warranty repair
I currently have my Jasjar at Topp Solutions to fix the ROM upgrade problem under warranty. I had to get an "RMA#" for warranty repair from imate tech support, though, before sending it in. Evidently they are the approved warrantly repair facility for imate North America and other regions not covered by a local service centers. It might be worth a call to them.
They can be reached at:
Topp Solutions
3055 NW 84th Avenue
Miami, Fl 33122
786-331-3300
Good Luck
XDA Exec LCD for US$204.88.
Checkout these guys. They offer XDA Exec LCD for US$204.88.
http://www.RunPDA.com
[email protected]
Tel: 886-2-25531858 Fax: 886-2-2557-8252
Just a note for the O2 "repair" service.
I`ve broken my Exec LCD two months ago, gave them the device like 7 weeks ago (I was on the holiday) and it still isn`t repaired !!! I don`t want to swear, but only what I can say is: Assholes !
I had to pay 185 pounds BEFORE the repair and after 7 bloody weeks, my device still isn`t in my hands.
What should I do ? I`m totally pissed off now. I really doesn`t like O2 anymore. Just a bunch of fu...s .
Just out of curioustiy will HTC honor the warranty? I got.it of eBay from a store and am curious if we get it?
Sent from my HTC One X using Tapatalk 2
Yes, you should have a 1 years warranty on it. You can call them and ask. Its a pain to use. You have to mail in your phone and its takes 2-3 weeks to get it back.
MadHatter01 said:
Yes, you should have a 1 years warranty on it. You can call them and ask. Its a pain to use. You have to mail in your phone and its takes 2-3 weeks to get it back.
Click to expand...
Click to collapse
Expansys-USA says all the One X International units they sell have a standard 2 year warranty from HTC, not one.
There's a two years repair warranty from HTC. But they take like 2 weeks and sometimes don't fix.
Sent from my HTC One X using XDA
I called HTC and they said no!!!!
Sent from my HTC One X using Tapatalk 2
Here are the warranty terms:
This limited warranty shall apply to the HTC product (the “Product”). HTC warrants that the product is at the time of its original purchase free of defects in materials and workmanship (“Limited Warranty”).This Limited Warranty is subject to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”). It shall neither exclude nor limit.
a) any statutory rights of the Customer or
b) any of the Customer’s rights against the seller/dealer of the Product.
2. This Limited Warranty shall last for twenty four (24) months from the date of original purchase for mobile devices and twelve (12) months for accessories (whether included in the mobile device sales package or sold separately) other than the media on which any software is provided, CDrom, memory card. (“Warranty Period”)
Customer shall present the PROOF OF PURCHASE upon claiming this Limited Warranty. This Limited Warranty may not be sold-on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product. This Limited Warranty is only valid and enforceable in the countries where the Product is sold. Moreover, if Product is returned to be repaired under this Limited Warranty in the place other than where you purchased, HTC attempts to repair such Product but can not guarantee the outcome. Warranty service availability and response times may vary from country to country and may also be subject to a registration requirement in the country of purchase.
So here's why you're screwed...
- You're not the original purchaser
- You have no proof of purchase from an authorized reseller
- It was sold outside the country of intended sale
Samsung's policy is similar. Here's some advice on grey market phones. If you buy it from an authorized reseller in the country of intended sale you're covered. Handtec and Clove in the UK are authorized resellers and you have the benefit of a 24 month (vs. 12 month) warranty. Negri and Expansys-USA also handle warranty repairs for their customers by sending the phone to one of their overseas affiliates. Buy it from NewEgg, Amazon, eBay, and CL and you're on your own; meaning there is no warranty. And if they tell you differently they're lying.
SquareTrade covers grey market phones but you'll still need a receipt. They work with eBay and Amazon so purchases there may qualify. You'd need to verify that with ST.
Grey market phones aren't for everybody.
BarryH_GEG said:
Here are the warranty terms:
This limited warranty shall apply to the HTC product (the “Product”). HTC warrants that the product is at the time of its original purchase free of defects in materials and workmanship (“Limited Warranty”).This Limited Warranty is subject to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”). It shall neither exclude nor limit.
a) any statutory rights of the Customer or
b) any of the Customer’s rights against the seller/dealer of the Product.
2. This Limited Warranty shall last for twenty four (24) months from the date of original purchase for mobile devices and twelve (12) months for accessories (whether included in the mobile device sales package or sold separately) other than the media on which any software is provided, CDrom, memory card. (“Warranty Period”)
Customer shall present the PROOF OF PURCHASE upon claiming this Limited Warranty. This Limited Warranty may not be sold-on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product. This Limited Warranty is only valid and enforceable in the countries where the Product is sold. Moreover, if Product is returned to be repaired under this Limited Warranty in the place other than where you purchased, HTC attempts to repair such Product but can not guarantee the outcome. Warranty service availability and response times may vary from country to country and may also be subject to a registration requirement in the country of purchase.
So here's why you're screwed...
- You're not the original purchaser
- You have no proof of purchase from an authorized reseller
- It was sold outside the country of intended sale
Samsung's policy is similar. Here's some advice on grey market phones. If you buy it from an authorized reseller in the country of intended sale you're covered. Handtec and Clove in the UK are authorized resellers and you have the benefit of a 24 month (vs. 12 month) warranty. Negri and Expansys-USA also handle warranty repairs for their customers by sending the phone to one of their overseas affiliates. Buy it from NewEgg, Amazon, eBay, and CL and you're on your own; meaning there is no warranty. And if they tell you differently they're lying.
SquareTrade covers grey market phones but you'll still need a receipt. They work with eBay and Amazon so purchases there may qualify. You'd need to verify that with ST.
Grey market phones aren't for everybody.
Click to expand...
Click to collapse
I have proof of ownership and the store I got it from said they get it directly from HTC.
Sent from my HTC One X using Tapatalk 2
VtHondaGuy08 said:
I have proof of ownership and the store I got it from said they get it directly from HTC.
Click to expand...
Click to collapse
1) If you bought the phone in the U.S. the warranty is automatically void because it was sold outside the country of intended sale. HTC doesn't offer unlocked phones in the U.S. therefore no reseller is authorized to sell it. A U.S. receipt for a device not offered in the U.S. isn't going to cut it with HTC.
2) Whether from an individual or a reseller, it is highly unlikely that whoever you bought it from got it directly from HTC. Most likely they purchased it from an overseas reseller or distributor who themselves may not be authorized by HTC. Therefore, in HTC eyes, you're not the original purchaser.
The manufacturers don't want people buying grey market phones and enforce the warranty terms very strictly. Outside of buying it abroad from an authorized reseller or Negri and Expansys-USA you have no warranty protection and HTC really doesn't care. The One X is my fourth imported device and there have been horror stories on every forum when people discover that they have no warranty. At this point, your best bet is seeing if SquareTrade will cover it. If who you bought it from intentionally misled you might try and reverse the sale.
I recently made a claim with HTC USA for my One X as the USB/charging port stopped working. The guy who took the call placed me on hold to see if the phone would be covered under the US warranty as the phone was from a different country. He came back on the line and said it was good to go and I wouldn't have to call HTC in the country of origin to file the claim. Now whether or not they will cover the defect under warranty is in question as I have unlocked my boot loader and flashed a custom ROM. Phone is still in transit to HTC in Texas as of right now.
Sent from my Xoom using XDA Premium HD app
nooomoto said:
Now whether or not they will cover the defect under warranty is in question as I have unlocked my boot loader and flashed a custom ROM. Phone is still in transit to HTC in Texas as of right now.
Sent from my Xoom using XDA Premium HD app
Click to expand...
Click to collapse
And when they look at your receipt or ask you for one if you didn't send it in at the same time. Great news though if it works.
I think it comes down to who answers the phone call. I had an unlocked vivid purchased on eBay three weeks of use resulted in a dead speaker. Contacted HTC shipped the phone got it fixed, no receipt, sales record, etc required they track all that by imei number I believe.
Plus never ever tell them you purchased it from a "friend" or eBay. Simply lie, if that goes against your moral character that's understandable. Despite what sellers state on eBay unless you can confirm they are an authorized re-seller/seller HTC doesn't legally have to honor the warranty as you would be owner number 2 even if the phone was never turned on.
Sent from my HTC One X using xda premium
BarryH_GEG said:
And when they look at your receipt or ask you for one if you didn't send it in at the same time. Great news though if it works.
Click to expand...
Click to collapse
I do have the receipt, however I wasn't asked for one either on the phone or in the email with shipping instructions.
Sent from my Xoom using XDA Premium HD app
BarryH_GEG said:
Here are the warranty terms:
This limited warranty shall apply to the HTC product (the “Product”). HTC warrants that the product is at the time of its original purchase free of defects in materials and workmanship (“Limited Warranty”).This Limited Warranty is subject to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product (“Customer”). It shall neither exclude nor limit.
a) any statutory rights of the Customer or
b) any of the Customer’s rights against the seller/dealer of the Product.
2. This Limited Warranty shall last for twenty four (24) months from the date of original purchase for mobile devices and twelve (12) months for accessories (whether included in the mobile device sales package or sold separately) other than the media on which any software is provided, CDrom, memory card. (“Warranty Period”)
Customer shall present the PROOF OF PURCHASE upon claiming this Limited Warranty. This Limited Warranty may not be sold-on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product. This Limited Warranty is only valid and enforceable in the countries where the Product is sold. Moreover, if Product is returned to be repaired under this Limited Warranty in the place other than where you purchased, HTC attempts to repair such Product but can not guarantee the outcome. Warranty service availability and response times may vary from country to country and may also be subject to a registration requirement in the country of purchase.
So here's why you're screwed...
- You're not the original purchaser
- You have no proof of purchase from an authorized reseller
- It was sold outside the country of intended sale
Samsung's policy is similar. Here's some advice on grey market phones. If you buy it from an authorized reseller in the country of intended sale you're covered. Handtec and Clove in the UK are authorized resellers and you have the benefit of a 24 month (vs. 12 month) warranty. Negri and Expansys-USA also handle warranty repairs for their customers by sending the phone to one of their overseas affiliates. Buy it from NewEgg, Amazon, eBay, and CL and you're on your own; meaning there is no warranty. And if they tell you differently they're lying.
SquareTrade covers grey market phones but you'll still need a receipt. They work with eBay and Amazon so purchases there may qualify. You'd need to verify that with ST.
Grey market phones aren't for everybody.
Click to expand...
Click to collapse
While this is true, the country bit is not always enforced, especially for international phones. There are already multiple stories of HTC accepting repairs for example, for a UK phone sent in for repair in Germany/France/Somewhereelseineurope. Something I have come to understand about HTC is they are not Apple (for whom I used to do phone service). They are a lot more forgiving about the international nature of many of their phones and tend to cut you a bit more of a break so that you continue to buy their phones up front
kamui957 said:
They are a lot more forgiving about the international nature of many of their phones and tend to cut you a bit more of a break so that you continue to buy their phones up front
Click to expand...
Click to collapse
Great to know. I'm used to dealing with Samsung and their Nazis when it comes to warranty enforcment. My i9100 is in the UK as we speak getting its bezel replaced so I can sell it. On paper, HTC and Samsung look about the same. With Samsung you know you're screwed. It's kind of rough with HTC because you won't know you're screwed unless you are.
This guy was just refused service on his international One X.
http://forum.xda-developers.com/showthread.php?t=1631939&highlight=canada
I wish I could find the email of someone higher up the HTC food chain and email them about the problem, I think its crazy they wouldn't honor the warranty.
BarryH_GEG said:
Great to know. I'm used to dealing with Samsung and their Nazis when it comes to warranty enforcment. My i9100 is in the UK as we speak getting its bezel replaced so I can sell it. On paper, HTC and Samsung look about the same. With Samsung you know you're screwed. It's kind of rough with HTC because you won't know you're screwed unless you are.
This guy was just refused service on his international One X.
http://forum.xda-developers.com/showthread.php?t=1631939&highlight=canada
Click to expand...
Click to collapse
I thought samsung was good and at least replaced phones if it was their fault......no?
BarryH_GEG said:
1) If you bought the phone in the U.S. the warranty is automatically void because it was sold outside the country of intended sale. HTC doesn't offer unlocked phones in the U.S. therefore no reseller is authorized to sell it. A U.S. receipt for a device not offered in the U.S. isn't going to cut it with HTC.
2) Whether from an individual or a reseller, it is highly unlikely that whoever you bought it from got it directly from HTC. Most likely they purchased it from an overseas reseller or distributor who themselves may not be authorized by HTC. Therefore, in HTC eyes, you're not the original purchaser.
The manufacturers don't want people buying grey market phones and enforce the warranty terms very strictly. Outside of buying it abroad from an authorized reseller or Negri and Expansys-USA you have no warranty protection and HTC really doesn't care. The One X is my fourth imported device and there have been horror stories on every forum when people discover that they have no warranty. At this point, your best bet is seeing if SquareTrade will cover it. If who you bought it from intentionally misled you might try and reverse the sale.
Click to expand...
Click to collapse
I recently ordered unlocked HTC One in USA from HTC
I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?
vshun said:
I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?
Click to expand...
Click to collapse
How wet did it get? If it is moisture or water damage, then i would say sell it for parts but you might still have hope. I would suggest taking it down to a local cell phone store and ask them to run some diagnostics or open the device and check for burnt or damaged areas from the water.
Good luck to you.
Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).
vshun said:
Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).
Click to expand...
Click to collapse
Well you bought a grey market European device. Samsung USA does not have to service it because its a Euro device, and Samsung Europe doesn't have to service it because you're trying to file the claim from the USA.
Unfortunate but this was widely known when you bought the device. This is why buying from a reputable importer that is willing to help with warranty is important.
hi first post here
i purchased phone from htc uk a week ago direct but i wont to get a refund as its faulty yellow screen and non responsive home button
htc uk are dreadful i have phoned and got through to a person who didnt speak any english
i set up a return online but i have received about 3 different address to send it back to :S
i payed with paypal so email digital river who the paypal payment is addressed to but they replied saying they dont handle the refunds:s
so i have now set up a paypal dispute/claim i think ive gone about this the right way?
this is worse then one plus support they where brilliant in comparison
anyone had a similar experience thanks
Yes I had the same experience telling me different addresses I would have hoped they had got it sorted for other people since my fiasco. It's an absolute shambles. Mine wasn't faulty so I ended up selling it privately instead.