And the lcd screen cracks... - JASJAR, XDA Exec, MDA Pro Software Upgrading

my jasjar lcd managed to crack in my pocket. i do not have slightest clue as to why it might have happened (not coin, not knee side etc)
Touchscreen is ok, but internally the display has cracked and leaked.
What do you guys recommend me to do? I did a lot of search on this forum, but I am rather at desperate situation as solutions are not that clear.
My options, as far as I know, are (I am UK right now):
* S.B.E. Ltd. --> they dont even pickup the phone.
* eXpansys -----> sending to SBE through them.
* PPCTechs ----> how do I send the device through expansys to them? I could not find an orderable item for jasjar service; and international shipment sounds like great burden (shipments, taxes etc).
* eBay ----------> No available item for repairs.
Any other suggestions? comments? thanks...
- Matt

hey bro..
i broke mine twice, got the second replacement for free...check my forum..ull come to know what i did..for anythin else..pm me.

I've used both PDASmart.com and PPCTechs.com
I've had great luck with both PDASmart.com and PPCTechs.com, but I would start with PDASmart.com (http://pdasmart.com/pdaphonexdaii.htm)
715 Discovery Blvd., Suite 506 ~ Cedar Park, TX 78613
Phone: (512)528-0333 ~ Fax: (512)528-0384 ~ Email: [email protected]
They're both in the U.S., though, which may cause a problem. I also checked PPCTechs (http://www.pocketpctechs.com/main~u...ea~repairs-full+service~action~updateunit.htm) and that costs $249
16600 Harbor Blvd, Suite C
Fountain Valley, CA 92708
TollFree: (888)301-2595
Tel: (714)839-5300
Fax: (714)242-2180
I've replaced the touch screen (3 times now) on my XDAs, due to scratches and breakage. Although, I repaired it myself which was much faster when you include shipping time. Although, they typically only charge about $20 for installation, so if you have time it probably would be better to have them do it.
I hope it's under warranty, so imate can pay for it. Good luck.

If I-Mate are anything like O2 (UK), the screen is not covered under any kind of warranty. Mine cracked whilst it was in it's original 'sleeve' housing, screen-side out. It was in my pocket and I got in and out of the car which put pressure on it I guess, but I still wouldn't expect the screen to crack.
It went back to O2 service and cost me £185.00.
My fault for not getting insurance. My argument was that O2's online system does not even suggest that you sjhould buy insurance - i was ignorant because this was the first non 'company' mobile I've had for about six years and whenever a company mobile breaks I just call and a new one is delivered in the morning!
Chris.

screen replacemant
www.htceurope.com
They are based in U.K and they make the thing. They are also very good, They update it to the lattest rom and will test the whole phone before it goes out. Even refurb the casing if you require it

Thanks for all the input!!! Greatly appreciated! Now I will see how it goes.
* htc replied that they can only repair Orange and T-Mobile phones (he repeated few times that they wont do any jasjar)...
* First impression from expansys is that they do not have any idea as to 'PPCTechs Jasjar repairs'.
* SBE directly says that it is off the warranty. They can fix it for 174.56 (what is that 56 doing there!?) pounds. Yeah, i little too high.
* I guess PDASmart.com and SBE are the only alternatives left.
I guess, need a little more bad memories to be in same situation as Nishant ... I will see how it goes there.
I will post updates to the issue.
Thanks for all you input guyz...

Another possibility is Topp Solutions for warranty repair
I currently have my Jasjar at Topp Solutions to fix the ROM upgrade problem under warranty. I had to get an "RMA#" for warranty repair from imate tech support, though, before sending it in. Evidently they are the approved warrantly repair facility for imate North America and other regions not covered by a local service centers. It might be worth a call to them.
They can be reached at:
Topp Solutions
3055 NW 84th Avenue
Miami, Fl 33122
786-331-3300
Good Luck

XDA Exec LCD for US$204.88.
Checkout these guys. They offer XDA Exec LCD for US$204.88.
http://www.RunPDA.com
[email protected]
Tel: 886-2-25531858 Fax: 886-2-2557-8252

Just a note for the O2 "repair" service.
I`ve broken my Exec LCD two months ago, gave them the device like 7 weeks ago (I was on the holiday) and it still isn`t repaired !!! I don`t want to swear, but only what I can say is: Assholes !
I had to pay 185 pounds BEFORE the repair and after 7 bloody weeks, my device still isn`t in my hands.
What should I do ? I`m totally pissed off now. I really doesn`t like O2 anymore. Just a bunch of fu...s .

Related

O2 XDAiiS for sale (boxed and unopened)

O2 XDAiiS for sale - unwanted insurance replacement, still sealed in box and unopened.
No SIM card included.
(My office has decided to buy new pda's for everyone, so surplus to requirements!)
Will include spare docking station, spare usb connection cable, spare headphones and whatever other bits I can find from my original handset!
Cost £240 o.n.o.
(plus insured postage charge from Scotland to wherever you are).
cheers
How about if I lived in the Philippines, were you able to ship it out to me?
Hey mate,
I'm really interested if it's still for sale. I'm from Australia. Would you ship it out here?
Cheers
xdaIIs
Sold! living in portland Oregon, and cingular replaced the original SX66 i purchased when they first came out (and still HAD the camera) with some piece of crap that didn't. and now 7 months later and 8 handset replcement attempts later, still can't get me one like the original i'd had. They Screwed me hard core, and it woiuld be a God send if you still had one to get rid of. incidently i still have an SX66 in a box, no camera of course, as well as an HP ipaq hw6515a in the box as well for trade or if interested.
peace
DJ Blu
Please delete topic - xdaiis handset now sold.
Sorry folks - xdaiis handset now sold.
Best of luck in sourcing elsewhere.

New replacement screen / buying broken PDA

Hi!
last summer I bought new XDA 3 and 1 month later it fall down and the screen is crashed.
Is there any place, where I can get a spare screen cheap?
Or is anybody there, who has a broken Blueangel, which as an intact screen, which I can buy?
there are a few places on the net, search google or do a search on these blueangel forums, there are a few threads on this subject, BUT BE REALLY CAREFULL, YOU NEED THE RIGHT SCREEN FOR YOUR MOTHERBOARD.
BUY THE WRONG ONE AND YOU HAVE AN EXPENSIVE SCREEN THAT DOES NOT WORK...... BE CAREFUL.
my mate had his insured, after he cracked his screen, they didnt even ask to view the handset first, just asked what make/model and IMEI number. he waited 2 months and claimed, he got a new handset, lost all data, he saved most of it anyway, it was still functional apart from the touch screen, its amazing what actually does work without the screen tho.
http://www.pdasmart.com/pdaphonexda2s.htm
Thx for all the help!
I think, I will go to the official service company and have it repaired there. BUt there it costs about 300 Euro
When I smashed mine in, I sent it to SBE Ltd in Kent.
They were very good. I sent it in to them in August of 2005, but then I went and lost my job and could't pay for it to be fixed. (I was told it would cost £100). I paid last week, and it cost £40 in the end. They even shipped it out to me to a new address, and between payment and me recieving it, took 3 days.
matthewukchef said:
When I smashed mine in, I sent it to SBE Ltd in Kent.
They were very good. I sent it in to them in August of 2005, but then I went and lost my job and could't pay for it to be fixed. (I was told it would cost £100). I paid last week, and it cost £40 in the end. They even shipped it out to me to a new address, and between payment and me recieving it, took 3 days.
Click to expand...
Click to collapse
Wow. I've only had bad dealings with SBE but that is really cheap considering HTCeurope want £112 for a screen and digitiser!
What flavour blueangel was it? SBE are only agents for Imate IIRC and won't touch other stuff from experience, just as HTCe won't repair Imate or o2 devices :-(
Richard

BROKEN MDA Pro Screen - PocketPCTechs Replacement

Had my MDA Pro for only a week and a half and broke my screen.. Long story..
Anyway, I was crushed, I figured I wouldn't find anyone in the US to do the job. Found a few UK Companies, then I found PocketPCTEchs.com in California. For $249 they replaced my screen. The price seemed on par if not lower than the UK repair services..
Not only that I overnighted it to them Monday it will be on my doorstep tonight (Thursday) when I get home. Hows that for service.. ? I live in Virginia on the other side of the country.
I will let you know how the repairs went, I can only say if thier repairs are half as good as the customer service (I got emails when they got it, when it went into repair, and when it shipped with tracking number) I will be estatic.
They also warranty thier repairs..
http://www.pocketpctechs.com
Charles
Well I got it back and its awesome. Cant tell anyone worked on it.. other than the fact the screen is new.
I should mention, I have no affliation with them, other than being an extremely happy customerr.

Help - how to repair international Galaxy Nexus bought on dailysteals

I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?
vshun said:
I purchased Galaxy Nexus in dailysteals.com a month and a half ago when it was on sale for $460 (prior to google play availability) and yesterday it refused to power on from power off mode.
I did standard steps (recharge, battery out, sim card out, press and hold power, etc) countless times but the phone does not respond.
It only responds to charger in a sense that it shows charging signal but the phone still not powering on.
The phone might have gotten wet 2 days ago from rain when it was in my shorts, otherwise I have no explanation for this breakdown.
So I called Samsumg USA where I live and they asked for IMEI and they said this IMEI does not show in their system and advised to call Poland Samsung.
I called Poland Samsung (appears that dailysteals had Polish region version) but they have menuy on Polish and I cannot navigate it.
I called UK Samsung which is supposed to serve EU but they said since I reside in US and bought it from US reetailer Samsung USA should serve me (I explained I have been through it but this was no good).
I called dailysteals but they obviously do not respond, their reputation on Web reviews is not giving me any hope.
I feel going full circle for warranty and stuck. Did anyone succeed getting warranty service for international phone imported by apparently non-authorized reseller? What about non warranty service, I assume repairing it is cheaper than buying a new one, since screen and everything is supposed to work...
Any option for repair before selling it for parts like screen on ebay which I presume works OK?
Click to expand...
Click to collapse
How wet did it get? If it is moisture or water damage, then i would say sell it for parts but you might still have hope. I would suggest taking it down to a local cell phone store and ask them to run some diagnostics or open the device and check for burnt or damaged areas from the water.
Good luck to you.
Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).
vshun said:
Spent hours with Samsung on the phone today. They have assured me there is no place that would service it in the US on warranty and off warranty, Not a good situation as European Samsung also flatly rejected my request.
I gave up on repair and will try to file Purchase protection water damage with Amex. If this does not work will sell for parts to someone who needs screen and other staff, amazing that one cannot get it serviced anywhere in the world except maybe Poland and I do not speak Polish to navigate their voice menus (called there too).
Click to expand...
Click to collapse
Well you bought a grey market European device. Samsung USA does not have to service it because its a Euro device, and Samsung Europe doesn't have to service it because you're trying to file the claim from the USA.
Unfortunate but this was widely known when you bought the device. This is why buying from a reputable importer that is willing to help with warranty is important.

Impossible to get a replacement front screen for Nokia 8 Sirocco in US

I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Front Screen for Nokia 8
China is the main source of cell phone parts. So, I think you should try "Aliexpress". And they can deliver your product in the USA.
wiederganger said:
I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Click to expand...
Click to collapse
hi wiederganger,
i just bought a N8S with cracked screen, too good a price to not, i'd seen an ad via google for replacement screens for £69.99 in UK so thought id get it fixed easily, but when i got the phone i checked out the company on trust pilot, it is a scam, all bad reviews nothing good. I got in touch with nokia uk, they quoted £303GBP (about $400USD) for the repair, i can get new glass put in a samsung S8 for £70, so they are way over pricing it and withholding parts deliberately. i tweeted this info out, maybe they'll wake up as nobody would buy one if they realised the screen replacement cost. imho if they make things that break so easily they should be forced to supply replacement parts by law. or use a better screen that can be dropped, we all drop phones once in a while.
anyway i also searched around for glass only. everywhere in china i can find (aliexpress mainly) sells the whole LCD assembly for about $150USD, which is an option if all else fails. 1 place in india has screen only. again a hassle to get it sent overseas. but first ill wait a while, im sure the parts will become available. luckily this phone is usable as is, ill eventually fix it and sell it before i break the screen then buy another smasung because too much hassle to get parts for nokia. similar to apple who deliberately withhold parts also. just dont buy from these companies. i wont buy anything from nokia again. ill let you know how i get on.
Hi, I dropped my Sirocco 8 in December and the glass was toast but the screen worked okay. I bought it in the UAE and have since moved to Malaysia.
Nokia in Malaysia wouldn't touch it and told me that I'd need to send to the country of purchase for repair. I'm not keen on the idea of sending the phone back to the UAE so I too found the company in the UK (QMF) and have sent the phone to them. They've now told me that they cannot obtain the parts so I'm now scouring the web in the hope that someone can fix this phone for me. I loved this phone and if I'd known the trouble I'd have to get it repaired, I would have either not bought it or wrapped it in cotton wool!
If anyone has any luck with getting their phone repaired, I would appreciate if they could share details.
Have a good one.
I sent my N8S to the said repair shop for £69.99 to replace the screen -3 weeks ago. Today, they sent me an email wanting another £180 more for the LCD replacement. I told them to cancel the repairs and refunds will be 30 days.

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