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having problem syncing the new watch faces on the watch?
furiousgtz said:
having problem syncing the new watch faces on the watch?
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Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
2crazeybolt said:
Same problem here, tried resetting watch, phone etc. Also uninstalled and re installed still not showing up.
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Me too! I did all of that. I just got new a new replacement note 4 and it was working fine on my previous note 4 but this will not sync any faces or no moto app.
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
furiousgtz said:
ok I was able to get it working. I factory reset the watch and via android wear I added new wearable device and clicked on sync all app.
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That did the trick, thanks i'm working good now.
Reset my phone three times and no love. I can update the original stock faces but thennew faces never show up
Same thing happened to me today. I've reset my phone 3 times and resync'd many times without any luck. Any suggestions?
Edit:
Finally, I was able to fix it. My case was as follows:
I had paranoid android installed (new faces were fine). Had to restore factory settings on my phone, phone didn't want to sync after I reset my phone so I restored factory settings on my phone. I lost the new faces. Tried resetting the phone and watch multiple times and it didn't work. I went back to stock 5.0 (LRX21O) by following this guide . After restoring my phone to stock, I reset the watch one last time. Paired the phone and watch, customized one of the new faces chose minimal face on watch (still no new faces on my phone), then customized the same new face again, when trying to select another face it only showed one (simple). I chose that one, then tried to change to a new face and viola! new faces appeared.
Not sure what of everything I did was the fixing factor but wanted to share. Hope this helps.
Faced same problem. But i managed to update my 360. Try to uninstall all 3rd party app on ur phone, uninstall motoconnect and android wear. Last step is factory reset ur moto360
Then install motoconnect, install android wear ( do not install any 3rd party app at this stage), go to android wear setting and resync available app. Just make sure your phone screen is on about 10 minutes or so, moto360 will reboot after that.
All new faces and moto body apps will show up eventually - i tried this 3 times.
Hope this may help
Motorola 360 new watch faces not showing up on watch
I had the same problem, new watch faces would show in connect app (particularly the My Design one) and I could customize them but the new ones would never show up as an available watch face option on the 360. It may be related to replacing your phone as the new watch faces worked fine with my Old Note 4 then I had to replace it (because it had a problem) so when I got my replacement Note 4 and reconnected my watch it would never give me the option for the new watch faces even after I "reset" the Moto 360 numerous times. Interestingly for some people the new watch face options don't even show up in their Motorola Connect App on their phone, I think it may be related to their phone OS version. I have a coworker with a Note 3 and the new watch faces are not a option even though his motorola connect app is up to date.
Here is what I did to fix my 360:
- uninstall all apps on your phone related to your watch (Motorola Connect, Android Wear, 3rd party, etc.)
- Reset your 360 back to factory. (not just a restart)
- Wait for watch to prompt to install Wear on phone.
- install wear on phone, it will remember your old watch, pick the menu option to forget that watch though so it acts like this is the first time you are setting up a watch.
- Go through the watch pair and setup routine with the wear app till you get to the main wear screen that shows the watch connected and what your voice actions are.
- Go through the training setup on your watch (swipe, swipe....) till it's to it's Normal screen with your notifications.
- Install Motorola Connect app on your phone, go through the setup and wait till it says "connected" to your watch
- Set your phone and your 360 down and don't touch either for 15 minutes (no new apps, settings, etc)
- Your new watch faces should now be on your 360.
- re install the rest of your wear junk.
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
DQEight said:
Have you tried clearing app data for the connect app on the phone, then uninstall it. Reboot both the phone and watch. Then once the phone and watch are connected again, download the connect app.
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Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
supercluver said:
Yeah. Apparently, and I should have guessed this, it is an issue with my running the 6.0 preview 3 on my nexus 6. So yeah, sucks but M is worth not having a couple new watch faces and a different color charging face.
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I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
[email protected] said:
Those who have problems syncing , keep the watch on charging and charge your phone as well . do not reset anything. Just resync all apps option in android wear app. They will show up automatically after few mins
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Thanks, worked PERFECTLY!
Sent from my Nexus 6 using Tapatalk
cocchiararo said:
I thought it was M p3 too, i even removed all my wear apps and reseted the watch XD
Motorola told me to "unoptimize" the wear abb (from the battery options).
I asked if it could not be an incompatibility with M, but they did no know.
EDIT: motorla lvl2 suppoty called, they say that the newer API level in android 6.0 makes it incompatible with moto connect update
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They DO know that 6.0 is about to be released right? Ugh. Guess I'll stop trying to get this to work on my Nexus 6.
supercluver said:
After this latest Moto Connect update I'm still waiting to see the new faces in the Android Wear app. I got the update almost 24 hours ago and nothing. I have tried re-syncing, resetting the watch, all that stuff. What is funny is I can go download a new random watch face and within a few minutes it shows up. But the new Connect app doesn't seem to be working. However if I am in the Connect app and "customize" a face and hit "Apply" it makes the watch vibrate. I also cannot change the color of the charging dock face... Crazy, not sure what the issue is.
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i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
santiagodm said:
i have the same problem, factory reset watch and nothing happend, if anybody have a solution please...
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if you are on 6.0, then you have to wait for an update from motorola.
cocchiararo said:
if you are on 6.0, then you have to wait for an update from motorola.
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ok, Thanks cocchiararo, just have to wait
I don't have the option to change the charging colors. Swiping down on the watch face does nothing, and there isn't an option for it in Motorola Connect. I'm running the latest Moto 360 software on the watch, and my phone is running OS 5.1.
Has anyone had an issue where you can't get watch faces to display the date? I mark "show date" in the moto connect app and it shows where it should be but nothing on the watch itself.
Also my watch doesn't load certain watch faces... Again they show up in the moto connect app but I cant find them on the watch itself. Example, I make adjustments to the "Dials II" watch face and save it. On the watch it says I update the "minimal watch face" and dials II is not an option.
Are any of these known problems and/or does anyone know a fix for them? I could use some help here. Let me know if you need additional info....
And I need a bump for some help.
Yep. I'm having the same issue after the update. No solution as of yet.
Kraizk said:
Has anyone had an issue where you can't get watch faces to display the date? I mark "show date" in the moto connect app and it shows where it should be but nothing on the watch itself.
Also my watch doesn't load certain watch faces... Again they show up in the moto connect app but I cant find them on the watch itself. Example, I make adjustments to the "Dials II" watch face and save it. On the watch it says I update the "minimal watch face" and dials II is not an option.
Are any of these known problems and/or does anyone know a fix for them? I could use some help here. Let me know if you need additional info....
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1. Unpair and RESET Moto 360 (do not turn back on until step 4).
2. Remove Moto360 pairing from phone.
3. Uninstall Android Wear and Motorola Connect, reboot device.
4. Reinstall Android Wear and setup Moto360.
5. Reinstall Motorola connect.
5a. Curse under your breath that you had to do this AGAIN.
Done.
Dusty Rhodes said:
1. Unpair and RESET Moto 360 (do not turn back on until step 4).
2. Remove Moto360 pairing from phone.
3. Uninstall Android Wear and Motorola Connect, reboot device.
4. Reinstall Android Wear and setup Moto360.
5. Reinstall Motorola connect.
5a. Curse under your breath that you had to do this AGAIN.
Done.
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Thanks for the help. I swear I did this like 8 or 9 times... Finally got it though.
didn't work for me... Software update did
Just got brand new moto360 from Costco. I'm on a nexus 6 stock. Watch wouldn't show date even though I customized it on moto connect and it showed a date in there. Tried the above steps and didn't work for me...
I had checked for a system update on the watch right after I set it up, and it said it was up to date. After following the instructions above with no success, out of options, I checked for updates on the watch again. Lo and behold it started downloading an update. It took about 5-10 minutes and I got a card saying it was ready to update. Of course now the battery's already down to 63% and update requires 80%+... Another 20 minutes on the charger before I could update. Update took about 15 minutes. Now everything is magically working...
Have to say, not the greatest experience so far...
Hi
My moto 360 (1st gen) does not notify incoming calls since yesterday, but notifies other notifications perfectly.
Whats wrong?
First step try rebooting your watch and phone, see if that sorts it.
Have you changed any settings since yesterday, or upgraded to Marshmallow? I found that Marshmallow and more specifically Doze really messed with notifications on my watch, in the end I had to switch off Doze to fix the issues.
If all that fails do a factory reset on your watch.
Zammo76 said:
First step try rebooting your watch and phone, see if that sorts it.
Have you changed any settings since yesterday, or upgraded to Marshmallow? I found that Marshmallow and more specifically Doze really messed with notifications on my watch, in the end I had to switch off Doze to fix the issues.
If all that fails do a factory reset on your watch.
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I'm having the same problems as well following update to Marshmallow (Moto 360 1st Gen). I've already restarted watch and phone with no success. On a side note I note that there is no longer an option to restart on the watch only power off (am I missing something here?) Similarly not seeing the factory reset option either. You mention that you had to switch off Doze to fix the issues. Sorry if I sound naive, but I'm not seeing how to do that either. My phone is a Galaxy S3 on Android 4.4 which obviously doesn't have dose so I'm not familiar with that feature otherwise. Any help would be appreciated as incoming phone call notification is one of the 'must have' features in a smart watch for me.
Regards.
Doze is part of the Marshmallow update, on phones. Its conserves battery by putting applications into sleep mode, which basically stops them being able to communicate with the phone unless you authorize it or the phone has been woken up. For me this was stopping a lot of Android Wear functions from behaving properly, namely call notifications.
If your S3 isn't running Marshmallow my fix, doesn't really apply to you.
Restart and Factory reset are under Settings on the watch.
If your still having issues email Motorola customer service, I've found them to be quite helpful.
Mine started doing that BEFORE the Marshmallow update. It would ring AFTER I got the call.
I have same problem (the calls appears in the watch as "unknown caller")
The phone operator (TIM) send number info of local calls in this format: XXXXX-XXXX
I already modify my phonebook, I used all possible number formats...
Moto Maxx: 5.0.2
Moto 360 1gen: 6.0.1
Android Wear: Latest
Brazil
sforde said:
On a side note I note that there is no longer an option to restart on the watch only power off (am I missing something here?) Similarly not seeing the factory reset option either.
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Zammo76 said:
Restart and Factory reset are under Settings on the watch..
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I have the same issue, after the 6.0.1 update I no longer have a "Restart" or a "Factory reset" option under settings. It was suggested in another thread that using the "Unpair with phone" option will perform a factory reset. I'm going to try that tomorrow.
Zammo76 said:
Doze is part of the Marshmallow update, on phones. Its conserves battery by putting applications into sleep mode, which basically stops them being able to communicate with the phone unless you authorize it or the phone has been woken up. For me this was stopping a lot of Android Wear functions from behaving properly, namely call notifications.
If your S3 isn't running Marshmallow my fix, doesn't really apply to you.
Restart and Factory reset are under Settings on the watch.
If your still having issues email Motorola customer service, I've found them to be quite helpful.
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alryder said:
I have the same issue, after the 6.0.1 update I no longer have a "Restart" or a "Factory reset" option under settings. It was suggested in another thread that using the "Unpair with phone" option will perform a factory reset. I'm going to try that tomorrow.
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Thanks Zammo for the info.
Calls started to appear on the watch once more after a couple of days. Didn't do anything else, so I can't say why.
May try suggestion to unpair phone soon. Phone itself is taking very long to respond to basic operations and battery life is getting pathetic. Going to do a factory reset, clear cache etc (may even try another ROM).
alryder said:
I have the same issue, after the 6.0.1 update I no longer have a "Restart" or a "Factory reset" option under settings. It was suggested in another thread that using the "Unpair with phone" option will perform a factory reset. I'm going to try that tomorrow.
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Just to confirm, using the "Unpair with phone" option does perform a factory reset.
Hi alryder,
Just wanna know "Unpair with phone" fix the call notification issue you had?
Good morning everyone,
I have a problem. I bought Nexus 6p and I would use it with my motorola moto 360 second generation. The problem is that only the calls coming to the clock, no notifications email, message, social ect....
I have factory reset, but nothing!Can someone help me?
Thank you
Danila
First make sure that on your phone in settings-apps-android wear all the permissions are set.
Go to settings-battery click the 3 dots and select battery optimization. Select to show all apps and change android wear to not optimized. This will keep it from dozing.
Note that the watch on!y receives notifications if your phone displays them.. By this I mean it will not notify if the phone is set to Do Not Disturb/Priority/ etc... If you are getting the notification on your phone but not your watch (and you are connected) that is an issue.
Sent from my SHIELD Tablet using Tapatalk
Hi everyone! yesterday i recived my OnePlus3 and i found problems with the connection with my smartwatch: i have Motorola Moto 260 (second generation) and i can pair with the smartwatch but when i try to connect with android wear the smartwatch is disappeared. when i check the devices on my moto 360 i found my OP3 but is impossible to connect with the device. i tried with my old phone (nexus 5) and the sync is correct without problems; so i tried with another smartwatch and is not possible even with this (in this case my phone not disclose this second smartwatch).
HELP PLEASE.
PS. i don't know if this is the correct section about this thread....
Did you factory reset the watch? I have my lg g watch r paired to my op3 and working perfectly fine with Android wear.
tyrone1 said:
Did you factory reset the watch? I have my lg g watch r paired to my op3 and working perfectly fine with Android wear.
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Yes i did but doesn't work...i contact the support team and they told me that in the next update of oxygen fix this bug... do you know another kind of pair with my smartwatch?!
With moto 360 1st gen works with no problem (better than the op2). Now mine is rooted but it was not when paired...
Sent from my OnePlus3 using XDA Labs
Moto360 2nd gen and OnePlus 3 - no notifications
I have a moto 360 2nd gen which paired perfectly with my Oneplus One. Then I bought the OP3. Now the watch still paired with the OP3 but my notifications have stopped coming through to the watch. Every time I restart the phone, the notifications work fine but in about 2 hours they gradually stop, one app at a time. Changing my watch face to the stock moto watch face also doesn't work. I tried fiddling with app permission and app notification settings but nothing seems to work. What's most puzzling is that google app notifications keep coming through, and before the android community starts trolling me saying its obvious, in the same breath let me say that along with the Google app, the Outlook app also manages to push notifications to my watch with no trouble. And the settings for both these apps is exactly the same as all my other apps.
My take is that the aggressive memory management of the OnePlus 3 could be the reason for this and maybe the only fix for people who dont want to get under the hood of is an OS update with a patch to address this bug.
skatefloat said:
I have a moto 360 2nd gen which paired perfectly with my Oneplus One. Then I bought the OP3. Now the watch still paired with the OP3 but my notifications have stopped coming through to the watch. Every time I restart the phone, the notifications work fine but in about 2 hours they gradually stop, one app at a time. Changing my watch face to the stock moto watch face also doesn't work. I tried fiddling with app permission and app notification settings but nothing seems to work. What's most puzzling is that google app notifications keep coming through, and before the android community starts trolling me saying its obvious, in the same breath let me say that along with the Google app, the Outlook app also manages to push notifications to my watch with no trouble. And the settings for both these apps is exactly the same as all my other apps.
My take is that the aggressive memory management of the OnePlus 3 could be the reason for this and maybe the only fix for people who dont want to get under the hood of is an OS update with a patch to address this bug.
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Facing similar issue on my Op3 with Moto 360 2nd Gen. (I also was with OPO and 360 2nd Gen and now migrated to Op3) I have to manually open Android Wear App to start notifications. Works for some time and then notifications stop coming though watch.
More bug I found that the news apps are also need to be reopened for notifications to start.
It acting like a super dose on the go to save battery.
Pratik_Thakkar said:
Facing similar issue on my Op3 with Moto 360 2nd Gen. (I also was with OPO and 360 2nd Gen and now migrated to Op3) I have to manually open Android Wear App to start notifications. Works for some time and then notifications stop coming though watch.
More bug I found that the news apps are also need to be reopened for notifications to start.
It acting like a super dose on the go to save battery.
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Click to collapse
Opening the Android wear app doesn't help in my case. The app just shows a message saying 'NOTIFICATIONS STOPPED SYNCING' and asks me to restart the phone. This throttling down of active memory to save battery is killing the utility of my smart watch
Issue resolved!!
So after a lot of permutations and combinations, I've figured out a way:
Open the Android wear app
Go to home screen
Fire up the recents menu
Lock the android wear app (using the little lock icon that appears on the top right of the app window in the recents view)
I did this a couple of days ago and my Moto360 2nd gen is a smart watch all over again. No more missing notifications
P. S. I haven't received the Oxygen OS 3.2.1 OTA update yet and hope to stop using my manual hack post the update since the OTA update promises to bring better RAM managent to the OP3 among other tweaks.