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I just received my Google Play Nexus and as soon as I booted it up to the first screen I could tell the display was trash. It was stupidly purple and grainy. I know this isn't normal because I've owned 2 GSM Nexi previously. Even without owning them, it's pretty easy to see something is wrong with the display. How does this get released to the public?
I really don't feel like going through multiple replacements until I get a good screen. What are my options as far as guaranteeing a good screen? Thanks.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
send it back and get a new one or flash a kernel and change the colors.
Pretty much nothing, going to have to stick with it or do a bunch of the advanced replacements or return it. I'm about to be on my fourth galaxy nexus. Even when I requested the most recent one they were bullshitting me telling me I was out of warranty when it had only been 1 week from the last replacement. I have wasted about 3hrs the past 2 days on the phone and got nothing but big fat NOs for any more returns and they told me id have to send in a repair and this was from a level 3 advanced return employee. This asshole level 3 god of samsung decided to make notes on my file saying I was out of warranty and not to advance replace my phone. He apparently was for sure that warranty was only for 14 days from date of purchase and would not listen to me. Thankfully I called a couple times more until I got connected with someone who sounded like they had the slightest amount of intelligence without redirecting me (i had to call very many times because mostmof the regular employees were seeing the notes the douche left on my account about not allowing me to advanced replace and telling me no)and ended talking to a standard employee who normally takes care of repairs/returns and she was like wtf u are still under warranty I'll fix everything in the records and send you a new one.
IMO if I were you I'd do anything to get rid of that phone without going thru Samsung. They'll bull**** you and run u around in circles and youll waste plenty of life on the phone with their garbage customer service. END RANT
this worry's me mine will be here Thursday i don't wanna have to deal with returns shouldn't have to with a 400$ phone this kinda sucks ...
Just got a replacement and the screen is WAY better than my last one. I honestly can't believe I went 7 months with a defective screen.
Sent from my Galaxy Nexus using xda app-developers app
I was pretty much set on returning my phone to Google and take the 15% restocking fee until this rep figured out the issue andhelped. She was honestly the last call I was gonna make and if it wasn't resolved after then I was getting rid of the nexus and taking the 60$ loss instead of being stuck with this garbage screen nexus they sent me as a replacement phone
---------- Post added at 01:22 AM ---------- Previous post was at 01:21 AM ----------
electronixgimp said:
this worry's me mine will be here Thursday i don't wanna have to deal with returns shouldn't have to with a 400$ phone this kinda sucks ...
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That's exactly what I'm saying.
just gonna have to wait and see if its super bad i will do some yelling lol...
Yelling doesnt work. They are super firm on what they say and just redirect you to idiots that are higher up and don't listen. Just pray, pray and pray that u don't have to deal with samsung
Sent from my Galaxy Nexus using xda app-developers app
i guess that ill have to do sounds like its a pia grr ill keep my htc vivid just in case now lol if nexus disappoints Craigslist it goes
I've owned two GSM Gnex's and never had a issue with the screen. I hope the one I get Thursday is ok.
I went through a single replacement with Google then returned the replacement because it was worse than the original. If purple bothers you, a custom kernel - like Trinity - will definitely fix it. However nothing can be done about grain and banding. My suggestion is return the phone and don't bother exchanging it if the latter two bother you.
I have seen a good gnex side by side with mine and I want to cry - the other has no grain or banding at all - however i just don't have the energy to fight Samsung on this and play endless exchange game, and wish I'd just returned the phone to Google and gotten something else. For the record I have two dark bands - one vertical and one horizontal - crossing in the middle of the screen, in addition to a heavy dose of grain. Trinity wiped out all purple though.
nmp591 said:
I was pretty much set on returning my phone to Google and take the 15% restocking fee until this rep figured out the issue andhelped. She was honestly the last call I was gonna make and if it wasn't resolved after then I was getting rid of the nexus and taking the 60$ loss instead of being stuck with this garbage screen nexus they sent me as a replacement phone
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UMMM so how did she helped you with your issue?
How does the screen look bad? Is it in the dark or one of those tests or in normal conditions?
Sent from my Galaxy Nexus using xda app-developers app
Screwhead24 said:
UMMM so how did she helped you with your issue?
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She actually saw that I wasn't out of warranty and deleted everything that was bs on the notes on my account. She set me up for another advanced replacement that nobody else would do
Sent from my Galaxy Nexus using xda app-developers app
Got mine yesterday no issues at all with screen. Guess I'm lucky. I do notice differences in dialer but that's the ics background I believe
Sent from my Galaxy Nexus using xda premium
why bought the GN when S3 is far more better?
zeke1988 said:
why bought the GN when S3 is far more better?
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Touchwiz....ew. That ugly home button was a deal breaker for me.
My screen only goes purple when set to the lowest brightness. Is that the normal "purple" behavior people are talking about? Otherwise there is a noticeable snap back into the greys around 5-10% brightness.
zephiK said:
send it back and get a new one or flash a kernel and change the colors.
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Click to collapse
Even if I could fix the colors (Which I doubt, they are so far off) there is an extreme amount of graininess to the screen. It's visible even on max brightness.
muyoso said:
My screen only goes purple when set to the lowest brightness. Is that the normal "purple" behavior people are talking about? Otherwise there is a noticeable snap back into the greys around 5-10% brightness.
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Mine is purple even on max brightness. I've never seen a screen this bad in my entire life.
Usually not, but damn. Last week my original GNex had it's radio's take a dump. After 11 solid months, I rebooted one night and had data, but voice never came back. So I put everything back stock and walked into Verizon and paid $15 to have a replacement overnighted to me.
Now, a week later, I've come to the conclusion that my replacement is fubared. I've never seen a device experience sleep of death + turning into an oven so quickly and consistently before. It's good for 30, maybe 60 minutes tops before it craps out. This is awesome when your phone is your alarm clock.
So here I go again, getting ready to waltz back into the Verizon store and do the same song and dance again. Pay $15, get a phone on Tuesday, probably have something massively wrong, rinse and repeat. Hey, devices take a crap from time to time, and luckily mine did while still under warranty, but I'm taking picks on how many replacement units I have to go through before one finally sticks.
My guess is the 3rd replacement is a charm. Who wants the over?
Those of you who have gone through the replacement fiasco with Samsung, how many tries did it take you to get a good one?
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
mariosraptor said:
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
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Shipping to have it overnighted. It's also awesome that my local store doesn't toss out loaner phones while you wait (It'd make it easy to avoid that whole shipping thing). Maybe I'll call Verizon Tech Support just to bug them about.
no issues at all with mine...
I love Samsung personally
OOOh, free overnight shipping. Thanks Big Red!
Hopefully the next one is a charm because honestly, I don't know what I'd do without a Nexus device on Verizon's network. The alternatives make me cringe.
why is there no option for none
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
KWKSLVR said:
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
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Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
I went through 4 before I got my refurb, then I promptly sold it for a GSM model. That's one thing that I have to hand it to Verizon for, they were really good once I got the 1st defective one. I had 4 at one time, most overnighted at no cost and no fees or holds.
They did try everything they could to not send me one though... Unlike Google who were more then happy to send me multiple N7's.
Sent from my Nexus 7 using Tapatalk HD
I had to replace one because of dirt under the screen even though its new and heat issues, the replacement was perfect and never get hot under normal use. I also bought one recently and it has heat issue and poor screen as well, but I'll live with it for the price. Its sort of a luck thing with this device, especially a lottery with AMOLED screen. I was going to get the N4 but it seem to also have lots of little issues on its own, such as getting too hot, I really hate phones getting overheat.I'm still waiting on confirmation on the USB OTG too.
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
thesoldier said:
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
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The first time I went in, I was hoping that they'd have one in the back they could swap out for me, or a loaner phone (fat chance, I know). My job pretty much requires a working cell phone. I'm kind of surprised that Verizon was so willing to send a replacement out in just a few minutes. Granted, I don't know what alternative they'd have. There's no real way to troubleshoot SOD issues. My main concern is just not having to go through a massive fiasco running through multiple devices, especially with an 8 day vacation coming up.
bose301s said:
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
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Click to collapse
Well, if it's still under warranty, I'd jump on it.
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
I had to replace one about ~8 months ago for screen ghosting. I was really satisfied with the replacement until now because the ghosting is back on the replacement. I'm contemplating switching to T-Mobile though, so I dunno if I'm going to attempt to replace this one.
Sent from my Galaxy Nexus using xda app-developers app
RoyJ said:
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
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Click to collapse
Well that sucks. My screens have been great. Well, that, or I'm not picky. The second replacement seems rock solid so far. Good data speeds, strong signal, solid screen, solid GPS and no SOD/Overheating. Maybe I've lucked out...but I'm not uncrossing my fingers.
I've been through 5+ Nexi already. Tec Asurion is totally worth the $6.99 per month! Free overnight shipping FTW.
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
KWKSLVR said:
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
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Lol why? Seems to me that 2 separate pieces of one HW with a common issue (signal) and only one other thing in common (SIM card) makes the one other thing the most likely suspect...
Sent from my Nexus 7 using Tapatalk 2
Because I'm not that lucky.
KWKSLVR said:
Because I'm not that lucky.
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Click to collapse
Thinking you're missing the forest for the trees.
Sent from my Nexus 7 using Tapatalk 2
So my Galaxy S4 was stolen and I have a new one coming from Asurion.. Just wondering if anyone on here has had their S4 replaced yet? What am I expecting (New, Refurbished, Total crap)??
Most likely Refurbished.
99.9% of the time refurbished.
Sent from my SGH-M919 using xda app-developers app
Darn... Hopefully it functions and looks decent.
Chicago281 said:
Darn... Hopefully it functions and looks decent.
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It'll function and look brand new, usually always do. :good:
Nothing to worry about.
They sent me a brand new one in the box when I got mine replaced...
Sent from my SGH-M919 using xda app-developers app
I've had Asurion for years.
Usually the replacement devices work as advertised.
Sometimes you get a new device, but usually you get a refurbished device.
If the devicehjust came to market, the chances of getting a new one are increased for obvious reasons.
With the above being said, a few months back I needed to replace my Verizon S3.
I received the refurbished device quickly, but it would bootloop on it's own straight outta the box.
Attempted fixes with Asurion didn't fix it.
After a couple of days, and wasted hours, and at my prompting, they offered to sendnme a new device. I was like, wow, that's great!
They got the order set to ship it, and I wanted I make certain it was Pebble Blue and the 32GB model. Well, it was Pebble blue but it was 16GB. They didn't know when they would be receiving 32GB models. I cancelled the replacement order and got my deductible refunded back to me. What a gd headache.
What made this issue such a headache was that the S3 would function normally for hours. Sometimes a half day, so after we would Ts, I'd have to wait to see if theuissue resolved. It didn't so we'd have to ts again and again I'd have to wait to see if the issue resolved.
As I mentioned, I've received issue free devices, and the S3 was not.
And I suggest prior to indicating that you are satisfied with the replacement, wait a few daystto insure it is running trouble free. My issue didn't show up right away.
And I had kepttthe device bone stock to insure it was issue free before rooting, etc.
I got a replacement awhile back and recieved a brand new in the box phone
Sent from my SGH-M919 using xda app-developers app
Received my Galaxy S4 from Asurion. They sen't me a black 16GB model but it's definitely a refurb. It came in a box with everything packaged individually. However the phone looked brand new and functions fine so far but I'll update here if anything happens.
My S4 had a bad proximity sensor and a bad LED screen so I got mine replaced with the standard T Mobile warrenty.
I got a refurbished one. I was really nervous about that because the same thing happened with my HTC My Touch 4G and the replacement phones were far worse than the original defective one. Each one had a new problem more annoying than teh last. Took me 5 junk replacements before T Mobile just said "screw it" and gave me a brand new HTC Sensation.
So when my new S4 was defective I was nervouse from the start.
I got my replacement a couple weeks ago and it's better than the new one was. The original new one was clearly just a bad one by comparison. The replacement would pass for brand new if I didn't know any better. Works perfectly.
Of course it matters why your refurbished phone was refurbished in the first place.
If there was something wrong with it like a bad sensor or screen or something then there's a decent chance that it's still going to be wonky after being refurbished. However if you go buy a brand new phone and return it just because you didn't like it, that phoen can't be resold as new. It has to be refurbished. So it'll go to Samsung and pass all it's function checks and be given a clean bill of health to be resold as a refurbished phone even though for all intents and purposes it really is brand new. That's just luck of the draw.
I used a surgeon about a month ago for a black 16 gig. They sent me a new one in box. On a plus, all they want back is your old phone back so I got to keep all the new stuff (battery, charger, sim card, ect.)
Sent from my SGH-M919 using xda app-developers app
gonzo8927 said:
I used a surgeon about a month ago for a black 16 gig. They sent me a new one in box. On a plus, all they want back is your old phone back so I got to keep all the new stuff (battery, charger, sim card, ect.)
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
Which hospital did you bring your S4 to?
If my S4 ever ever bites the dust, I want a new replacement also:laugh:
Just play'n with ya!
Good to hear you got a new replacement, considering how long the S4 has been available, and that there's probably a whole lotta refurbs to be distributed.
Unless there hasn't been many returned defective devices?
The first time I had the LG G3 I went to return it for an exchange at the last day (my 14th) day. As a result I got into an argument with the sales representative about the display. I told her that the digitizer is visible on mine and it bugs the crap out of me, and so I wanted to excersize my right for an exchange for another G3. Then she started spewing nonsense and saying things like "Well you can't really see it, so it's not a big deal", etc. Well it is a pretty big deal if you buy a $600 product.
We ended up exchanging the phone 2 times straight that day. The second G3 I got had an extremely visible digitizer and the screen had a bad yellow tint. The third G3 was the last they will give me and they made it very clear to me that no matter what it is they won't exchange it. Guess what? It still has a more visible digitizer than my original one and the color temperature was still allot warmer. My whites look...yellowish.
I'm sorry for the rant, but why would those employees give me such a hard time trying to exchange a product? Its rediculus. Now I'm stuck with one worse than the original when it comes to the screen...
Funny never ever ever had a problem returning a phone with in the 14 days
also they will do that if you returned it a time or 2 already it cost the store money each time you do and exchange
also if your a PITA customer lol they will give you a hard time just for the fun of it
It cost the store money end of the day its business
Yeah and I believe their personal statistics (or the store's) are marred due to returns and exchanges.
helikido said:
The first time I had the LG G3 I went to return it for an exchange at the last day (my 14th) day. As a result I got into an argument with the sales representative about the display. I told her that the digitizer is visible on mine and it bugs the crap out of me, and so I wanted to excersize my right for an exchange for another G3. Then she started spewing nonsense and saying things like "Well you can't really see it, so it's not a big deal", etc. Well it is a pretty big deal if you buy a $600 product.
We ended up exchanging the phone 2 times straight that day. The second G3 I got had an extremely visible digitizer and the screen had a bad yellow tint. The third G3 was the last they will give me and they made it very clear to me that no matter what it is they won't exchange it. Guess what? It still has a more visible digitizer than my original one and the color temperature was still allot warmer. My whites look...yellowish.
I'm sorry for the rant, but why would those employees give me such a hard time trying to exchange a product? Its rediculus. Now I'm stuck with one worse than the original when it comes to the screen...
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Click to collapse
I've seen you post about this type of thing in a couple of different places. I think you're being too picky. I think it's very unlikely 3 G3s in a row had problems.
bigkevbosky said:
I've seen you post about this type of thing in a couple of different places. I think you're being too picky. I think it's very unlikely 3 G3s in a row had problems.
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The first one had a minimal visible digitizer with a nice toned display. But it had backlight bleeds on the edge. The second one was just completely washed out with an extremely visible digitizer that it was just exchanged on the spot. The third one I had no choice but to keep, but the digitizer was not as visible and the display still had a yellow tint compared to the original.
If you ask me for $600 I have all the right to exchange the phones all the way until I final have a good one without any physical flaws.
Didn't you return your G3 for dust too? How many have you tried? Gosh you really are trying to break the record of some guy on G+ returning like 10 different G3's at T-Mobile and AT&T. Then he gets mad at T-Mobile for them having to mail him a check even though he paid cash. I think he did that twice. lmao Don't tell that's you? lol
This is more lg's problem. Perhaps you should take it up with them instead of the middle man I bet you would actually get somewhere.
sweets55 said:
Didn't you return your G3 for dust too? How many have you tried? Gosh you really are trying to break the record of some guy on G+ returning like 10 different G3's at T-Mobile and AT&T. Then he gets mad at T-Mobile for them having to mail him a check even though he paid cash. I think he did that twice. lmao Don't tell that's you? lol
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That was the first one. The second one was exchanged again on the spot for an obvious faulty display.
ThePagel said:
This is more lg's problem. Perhaps you should take it up with them instead of the middle man I bet you would actually get somewhere.
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What are my chances of actually getting a good phone with LG vs T-mobile?
I hate the fact that all the gray colors on my G3 have a yellow tint to them now. Man this kinda blows. Even with I use trickster mod.
helikido said:
That was the first one. The second one was exchanged again on the spot for an obvious faulty display.
What are my chances of actually getting a good phone with LG vs T-mobile?
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Click to collapse
If you tell them what happend at the tmobile store, complain politely and ask them to make sure its good before they send it I bet its a for sure thing
helikido said:
The first time I had the LG G3 I went to return it for an exchange at the last day (my 14th) day. As a result I got into an argument with the sales representative about the display. I told her that the digitizer is visible on mine and it bugs the crap out of me, and so I wanted to excersize my right for an exchange for another G3. Then she started spewing nonsense and saying things like "Well you can't really see it, so it's not a big deal", etc. Well it is a pretty big deal if you buy a $600 product.
We ended up exchanging the phone 2 times straight that day. The second G3 I got had an extremely visible digitizer and the screen had a bad yellow tint. The third G3 was the last they will give me and they made it very clear to me that no matter what it is they won't exchange it. Guess what? It still has a more visible digitizer than my original one and the color temperature was still allot warmer. My whites look...yellowish.
I'm sorry for the rant, but why would those employees give me such a hard time trying to exchange a product? Its rediculus. Now I'm stuck with one worse than the original when it comes to the screen...
Click to expand...
Click to collapse
I can consider myself very lucky for owning a flawless unit then.
I know if you came in to my store and tried that you would have gotten turned way and told to take it up with LG since we would have allowed you 1 exchange NOT 2 or 3
ThePagel said:
If you tell them what happend at the tmobile store, complain politely and ask them to make sure its good before they send it I bet its a for sure thing
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Click to collapse
Think you have to send your phone to LG so you would need another phone. I don't think it's a quick process and I doubt they look over the phone with a magnifying glass to see the slightest thing wrong if it's even wrong. I guess worth a shot. If it was me I would've just returned it and got a different phone or wait a month and try again.
sweets55 said:
Think you have to send your phone to LG so you would need another phone. I don't think it's a quick process and I doubt they look over the phone with a magnifying glass to see the slightest thing wrong. I guess worth a shot. If it was me I would've just returned it and got a different phone or wait a month and try again.
Click to expand...
Click to collapse
Yeah it will take a week at the minimum to get the new phone more likely 2 - 3. I would have done the same thing as you and got the m8 or s5. Luckily I got a great phone and didn't need to.
sweets55 said:
Didn't you return your G3 for dust too? How many have you tried? Gosh you really are trying to break the record of some guy on G+ returning like 10 different G3's at T-Mobile and AT&T. Then he gets mad at T-Mobile for them having to mail him a check even though he paid cash. I think he did that twice. lmao Don't tell that's you? lol
Click to expand...
Click to collapse
Do you have the G+ link for that?
Sent from my LG-D851 using Tapatalk
This thread reminds me about being on MacRumors and people talking about how they had returned like seven iPads until they got one that didn't have one of the several ridiculously impossible to notice defects.
This is why I'm glad I don't work retail any more. It made me wish there was a policy to be allowed to slap customers for being absurd.
CheesyNutz said:
I know if you came in to my store and tried that you would have gotten turned way and told to take it up with LG since we would have allowed you 1 exchange NOT 2 or 3
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Click to collapse
I know if you tried to do that with me I would be sure to put you in a very very tough position when it comes to your job. If you sell me something, it better be as damn good as it was advertised. If you exchange a faulty product, it better be better and not WORSE than the one I just had.
ThePagel said:
If you tell them what happend at the tmobile store, complain politely and ask them to make sure its good before they send it I bet its a for sure thing
Click to expand...
Click to collapse
Yes but the problem is that with LG I have to send in the phone. That's something I cannot afford to do since I have no spare phones. Can they not just send me a unit and then I ship mine back?
SomeGuyDude said:
This thread reminds me about being on MacRumors and people talking about how they had returned like seven iPads until they got one that didn't have one of the several ridiculously impossible to notice defects.
This is why I'm glad I don't work retail any more. It made me wish there was a policy to be allowed to slap customers for being absurd.
Click to expand...
Click to collapse
If you can not see the flaw, you must be blind. Sorry. But the display models and the first G3 I had where all cooler than the one I currently have...by a good margin. So no, its a very VISIBLE flaw. Well I wouldn't call it a flaw, but out of the ordinary characteristic.
helikido said:
I know if you tried to do that with me I would be sure to put you in a very very tough position when it comes to your job. If you sell me something, it better be as damn good as it was advertised. If you exchange a faulty product, it better be better and not WORSE than the one I just had.
Yes but the problem is that with LG I have to send in the phone. That's something I cannot afford to do since I have no spare phones. Can they not just send me a unit and then I ship mine back?
If you can not see the flaw, you must be blind. Sorry. But the display models and the first G3 I had where all cooler than the one I currently have...by a good margin. So no, its a very VISIBLE flaw. Well I wouldn't call it a flaw, but out of the ordinary characteristic.
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Indecision on the definition of flaw? I think you need a new hobby...this phone thing doesn't seem to be working out for you.
Sent from my amazing LGG3!
wideasleep1 said:
Indecision on the definition of flaw? I think you need a new hobby...this phone thing doesn't seem to be working out for you.
Sent from my amazing LGG3!
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Click to collapse
Got plenty of hobbies, and this phone thing worked out with me for 5 years just fine.
So after 7 replacements all for various different issues listed here on XDA I have decided to return the phone instead of getting an 8th replacement. I am going to try my luck with a Oneplus 5t.
Any-who my question is this...
Has anyone returned there phone after getting a credit for selling the OG Pixel to Google? Did you get a full refund of the original selling price or the difference?
I hear 8th time's a charm. You gave up too early.
You should probably just keep replacing them until the 3rd pixel comes out, then repeat the process in perpetuity.
7 replacements?
lol
you just didnt like the phone. its ok
not all phones are for everyone. good luck with your 1080p screen
flex360 said:
7 replacements?
lol
you just didnt like the phone. its ok
not all phones are for everyone. good luck with your 1080p screen
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Click to collapse
Took me 5 I think lol or 6 I lost count but finally got a good one. It's too bad Google's quality control is that bad!! Should be way better imo
Sent from my SM-N950U using Tapatalk
Could you list the reasons why you returned each one? I mean.. 7! My first one came with 2 dead pixels on the screen but my second one has been fine for other a month now. I know it has a blue tint thing going on but that's just AMOLED technology and you will find that on every OLED phone.
What is exactly wrong with these phones you guys are returning? I don't really get it. Mine works and looks fine.
I'm ok with mine and the first reason for me not buying 5t is its 1080p screen.
flex360 said:
7 replacements?
lol
you just didnt like the phone. its ok
not all phones are for everyone. good luck with your 1080p screen
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I loved the phone or I would have giving up after the 2nd one. I really tried to make it work. And I know a 1080p display isn't ideal but it is only temporary until the next flagship phone is released.
Ericarthurc said:
Could you list the reasons why you returned each one? I mean.. 7! My first one came with 2 dead pixels on the screen but my second one has been fine for other a month now. I know it has a blue tint thing going on but that's just AMOLED technology and you will find that on every OLED phone.
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This is to the best of my knowledge.
1. Blue tint was horrible
2. Brown lines going across the center of the display
3. Dead pixels
4. Dead pixels
5. Phone kept rebooting
6. Phone kept rebooting
7. The display randomly turns on for 1ms and flashes. Happens several times per min.
I might have these in the wrong order but it's close enough.
#7 was the best phone I had received and was perfect up until a few days ago. When I called Google about it they said it was a know issue and they are working on it.
Sent from my Pixel 2 XL using Tapatalk
millerd79 said:
I loved the phone or I would have giving up after the 2nd one. I really tried to make it work. And I know a 1080p display isn't ideal but it is only temporary until the next flagship phone is released.This is to the best of my knowledge.
1. Blue tint was horrible
2. Brown lines going across the center of the display
3. Dead pixels
4. Dead pixels
5. Phone kept rebooting
6. Phone kept rebooting
7. The display randomly turns on for 1ms and flashes. Happens several times per min.
I might have these in the wrong order but it's close enough.
#7 was the best phone I had received and was perfect up until a few days ago. When I called Google about it they said it was a know issue and they are working on it.
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Almost sounds like they kept returning the same phone to you. What a Charlie Foxtrot of epic proportions. Sorry man
I'm on my 4th... first one was a bad battery drain even in safe mode, 2nd and 3rd I had bad burn in and now the 4th wont take the January update. Been waiting a week for them to figure out whats wrong. Just says installation problem between steps 1 and 2, I enrolled in the beta to see if that helps and now phone says its up to date in the Dec 5th patch so no idea whats going on with it.
millerd79 said:
Has anyone returned there phone after getting a credit for selling the OG Pixel to Google? Did you get a full refund of the original selling price or the difference?
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Google will only issue you Google Store credit for your trade in. I went through 5 before I called it quits.
Misterxtc said:
Google will only issue you Google Store credit for your trade in. I went through 5 before I called it quits.
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I already received my refund for my trade in months ago. I just want to make sure I was going to receive a full refund for the phone. Google's answer wasn't 100% clear.
Sent from my Pixel 2 XL using Tapatalk
You will receive a credit for the actual amount that was charged to your card.
I guess it's just luck
My manufacturers or build or what it is called date is of 14 oct or so and except that blue tint which is evident and it's slow charging about 2h 45min fro 10 to full i had no complaints
2nd day got the swift black theme and gone the blue tint to an extent lol
Still coping up with slow charging as i was spoiled by dash charge
Cheers ?
Sent from my Google Pixel 2 XL using XDA Labs