So after 7 replacements all for various different issues listed here on XDA I have decided to return the phone instead of getting an 8th replacement. I am going to try my luck with a Oneplus 5t.
Any-who my question is this...
Has anyone returned there phone after getting a credit for selling the OG Pixel to Google? Did you get a full refund of the original selling price or the difference?
I hear 8th time's a charm. You gave up too early.
You should probably just keep replacing them until the 3rd pixel comes out, then repeat the process in perpetuity.
7 replacements?
lol
you just didnt like the phone. its ok
not all phones are for everyone. good luck with your 1080p screen
flex360 said:
7 replacements?
lol
you just didnt like the phone. its ok
not all phones are for everyone. good luck with your 1080p screen
Click to expand...
Click to collapse
Took me 5 I think lol or 6 I lost count but finally got a good one. It's too bad Google's quality control is that bad!! Should be way better imo
Sent from my SM-N950U using Tapatalk
Could you list the reasons why you returned each one? I mean.. 7! My first one came with 2 dead pixels on the screen but my second one has been fine for other a month now. I know it has a blue tint thing going on but that's just AMOLED technology and you will find that on every OLED phone.
What is exactly wrong with these phones you guys are returning? I don't really get it. Mine works and looks fine.
I'm ok with mine and the first reason for me not buying 5t is its 1080p screen.
flex360 said:
7 replacements?
lol
you just didnt like the phone. its ok
not all phones are for everyone. good luck with your 1080p screen
Click to expand...
Click to collapse
I loved the phone or I would have giving up after the 2nd one. I really tried to make it work. And I know a 1080p display isn't ideal but it is only temporary until the next flagship phone is released.
Ericarthurc said:
Could you list the reasons why you returned each one? I mean.. 7! My first one came with 2 dead pixels on the screen but my second one has been fine for other a month now. I know it has a blue tint thing going on but that's just AMOLED technology and you will find that on every OLED phone.
Click to expand...
Click to collapse
This is to the best of my knowledge.
1. Blue tint was horrible
2. Brown lines going across the center of the display
3. Dead pixels
4. Dead pixels
5. Phone kept rebooting
6. Phone kept rebooting
7. The display randomly turns on for 1ms and flashes. Happens several times per min.
I might have these in the wrong order but it's close enough.
#7 was the best phone I had received and was perfect up until a few days ago. When I called Google about it they said it was a know issue and they are working on it.
Sent from my Pixel 2 XL using Tapatalk
millerd79 said:
I loved the phone or I would have giving up after the 2nd one. I really tried to make it work. And I know a 1080p display isn't ideal but it is only temporary until the next flagship phone is released.This is to the best of my knowledge.
1. Blue tint was horrible
2. Brown lines going across the center of the display
3. Dead pixels
4. Dead pixels
5. Phone kept rebooting
6. Phone kept rebooting
7. The display randomly turns on for 1ms and flashes. Happens several times per min.
I might have these in the wrong order but it's close enough.
#7 was the best phone I had received and was perfect up until a few days ago. When I called Google about it they said it was a know issue and they are working on it.
Click to expand...
Click to collapse
Almost sounds like they kept returning the same phone to you. What a Charlie Foxtrot of epic proportions. Sorry man
I'm on my 4th... first one was a bad battery drain even in safe mode, 2nd and 3rd I had bad burn in and now the 4th wont take the January update. Been waiting a week for them to figure out whats wrong. Just says installation problem between steps 1 and 2, I enrolled in the beta to see if that helps and now phone says its up to date in the Dec 5th patch so no idea whats going on with it.
millerd79 said:
Has anyone returned there phone after getting a credit for selling the OG Pixel to Google? Did you get a full refund of the original selling price or the difference?
Click to expand...
Click to collapse
Google will only issue you Google Store credit for your trade in. I went through 5 before I called it quits.
Misterxtc said:
Google will only issue you Google Store credit for your trade in. I went through 5 before I called it quits.
Click to expand...
Click to collapse
I already received my refund for my trade in months ago. I just want to make sure I was going to receive a full refund for the phone. Google's answer wasn't 100% clear.
Sent from my Pixel 2 XL using Tapatalk
You will receive a credit for the actual amount that was charged to your card.
I guess it's just luck
My manufacturers or build or what it is called date is of 14 oct or so and except that blue tint which is evident and it's slow charging about 2h 45min fro 10 to full i had no complaints
2nd day got the swift black theme and gone the blue tint to an extent lol
Still coping up with slow charging as i was spoiled by dash charge
Cheers ?
Sent from my Google Pixel 2 XL using XDA Labs
Related
I'm glad I didn't buy mine online! Well, I ordered online, but picked up in-store.
First one, white. Awesome! Except a small smudgy area of light on the screen, only visible on dark-ish to black backgrounds. Screen fault
I went back into Carphone Warehouse, and they had one white One X left. Yay!
Checked the screen before I left, and it had a dead pixel.
Decided to look at the grey version, and it didn't look awful, so I went for that.
Dead pixel
And another grey one with a dead pixel!
I ended up walking out of the shop with the fifth phone I tried that day - the fourth grey version. That was the first one without any screen issues. They only had two One Xs left in the shop after that. They seemed as pissed off with me at the quality control.
I'm loving the phone - I think it's fantastic - but make sure you spend 20seconds checking the screen if you buy it in-store. Might just save you a lot of hassle.
wilkomints said:
I'm glad I didn't buy mine online! Well, I ordered online, but picked up in-store.
First one, white. Awesome! Except a small smudgy area of light on the screen, only visible on dark-ish to black backgrounds. Screen fault
I went back into Carphone Warehouse, and they had one white One X left. Yay!
Checked the screen before I left, and it had a dead pixel.
Decided to look at the grey version, and it didn't look awful, so I went for that.
Dead pixel
And another grey one with a dead pixel!
I ended up walking out of the shop with the fifth phone I tried that day - the fourth grey version. That was the first one without any screen issues. They only had two One Xs left in the shop after that. They seemed as pissed off with me at the quality control.
I'm loving the phone - I think it's fantastic - but make sure you spend 20seconds checking the screen if you buy it in-store. Might just save you a lot of hassle.
Click to expand...
Click to collapse
I think you're what they call a nightmare customer
90% of phone users wouldn't know what a dead pixel is, let alone look for it.
Sent from my HTC One X using xda premium
If I noticed a dead pixel it would drive me crazy. Id have to take it back as well.
Sent from my HTC Desire S using XDA
You know that display manufacturers specify that a certain NUMBER of pixels must've failed before the screen is classed as failed don't you? I suppose they don't tell the sales monkeys that!
Brac20 said:
If I noticed a dead pixel it would drive me crazy. Id have to take it back as well.
Sent from my HTC Desire S using XDA
Click to expand...
Click to collapse
Haha same, the dark burn-like marks on some S2s (like mine ; I read that its actually the adhesive they use).
But thanks op, I was going to get mine online but CPW it is... nothing like annoying them right
Sent from my GT-I9100 using xda premium
Ha! I think if they see me walk into the store again they'll probably run away.
They were great about it though - I knew some manufacturers have a certain threshold when it comes to returns and dead pixels, but I said, "if it was a £60 phone, I wouldn't be too bothered, but for £500 I want all pixels present & correct!"
No-one tried to argue that it was a minor issue, so fair play to the CPW chaps. For me, dead pixels are maddeningly annoying - once you've seen one you can't un-see it. Just thought I'd post a heads-up in case people were buying in a shop and not checking the screen first.
I won't be able to get the amount of cash back on the deal I want if I go into a store.. which pretty much means no quality control for me. I have always done it, with my HD2, Desire and my SGS. Got to do it though! There's nothing worse than watching a film, gets to a dark scene and theres some red dot sitting there staring at you Especially if your One X is going to be your precious for the next few years
First one i got had a dead camera now i have a white one everything is fine.
Gesendet von meinem HTC One X mit Tapatalk
I got mine a few days ago and lo and behold I have a dead pixel in the top left hand corner of the screen.
I have tried all the pixel fixing Apps to no avail.
Contacted Handtec and now am awaiting their reply. Fingers crossed I get a replacement quickly as I have now given my old desire away.
Rob
I will buy mine in a Swisscom shop (I already have a contract but I'm able to choose my phone "later" to get a discount). I ask myself if they will be as understanding as other shops. I mean - they already got the contract signed, they couldn't care less if the phone was bad or not - they don't make that much money anyway as I will get it for around 250-300CHF. I will wait for some more weeks I think and probably also ask them if I can test it directly in the store and whether they would replace it or not and probably also explain why I am that cautious (many reports of faulty devices on the interwebz). Let's hope for the best!
Ruudfood said:
You know that display manufacturers specify that a certain NUMBER of pixels must've failed before the screen is classed as failed don't you? I suppose they don't tell the sales monkeys that!
Click to expand...
Click to collapse
One is my minimum. Don't accept mediocrity.
Sent from my Galaxy Nexus using xda premium
eallan said:
One is my minimum. Don't accept mediocrity.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
One is my maximum. It's a freaking £500 phone..
I have to order online if i want a good deal
£26 a month compared to £36 at the store
Sent From My HTC sensation (desire with rcmix s )
Well, buying off the Internet has its advantages too, thanks to the Distance Selling Regulations, with regards to the Cooling Off Period. It states that if you haven't met the seller face to face, and you're not happy with the goods, you have the right to change your mind within 7 days of receiving it. Notify them in writing (email is good) and send it back. Know your rights people.
Just received mine today and one dead pixel, in the middle of the screen!
Phone up O2, they are sending a brand new phone to my local O2 store on Thursday, take my faulty one day old HTC One X to them tomorrow.
If this replacement has or develops a faulty screen I shall be taking it back, cancelling my contract and demanding a full refund for the upfront payment!
Cannot believe I have him mine last then 24 hours and a screen fault has occurred!
@BeciMester regarding this post with the cooling off period. (Cannot post links because of eight post rule)
If it goes over the 7 day period and the fault appears again, am I entitled to cancel my contract and receive the refund or will I be fully tied in then stuck in the loop if/when other replacements start acting up?
If that is the case then I may just cancel tomorrow and wait for the S3. I cannot be doing with a scenario like wilkomints has had/having, I would be on the verge of killing someone!
Yea wtf. Dead pixel? Need burrier and all
Sent from my HTC One X using Tapatalk 2
ajftl said:
Yea wtf. Dead pixel? Need burrier and all
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Sorry, did not understnad that. Burrier?
I think that "burrier" is supposed to mean "undertaker"
Been contemplating sending mine back due to the battery life but when I read things like this I realise it's best I wait it out for the OTA.
My phone is perfect from a hardware point of view. No yellow taint, no dead pixels, no creaking or rattling.
Unfortunately I don't have the luxury of just going into a shop because I bought online. :-(
Arthur Hucksake said:
Been contemplating sending mine back due to the battery life but when I read things like this I realise it's best I wait it out for the OTA.
My phone is perfect from a hardware point of view. No yellow taint, no dead pixels, no creaking or rattling.
Unfortunately I don't have the luxury of just going into a shop because I bought online. :-(
Click to expand...
Click to collapse
don't send it back! if its perfect!
things will improve with OTA, if not you can later improve things with root
I just received my Google Play Nexus and as soon as I booted it up to the first screen I could tell the display was trash. It was stupidly purple and grainy. I know this isn't normal because I've owned 2 GSM Nexi previously. Even without owning them, it's pretty easy to see something is wrong with the display. How does this get released to the public?
I really don't feel like going through multiple replacements until I get a good screen. What are my options as far as guaranteeing a good screen? Thanks.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
send it back and get a new one or flash a kernel and change the colors.
Pretty much nothing, going to have to stick with it or do a bunch of the advanced replacements or return it. I'm about to be on my fourth galaxy nexus. Even when I requested the most recent one they were bullshitting me telling me I was out of warranty when it had only been 1 week from the last replacement. I have wasted about 3hrs the past 2 days on the phone and got nothing but big fat NOs for any more returns and they told me id have to send in a repair and this was from a level 3 advanced return employee. This asshole level 3 god of samsung decided to make notes on my file saying I was out of warranty and not to advance replace my phone. He apparently was for sure that warranty was only for 14 days from date of purchase and would not listen to me. Thankfully I called a couple times more until I got connected with someone who sounded like they had the slightest amount of intelligence without redirecting me (i had to call very many times because mostmof the regular employees were seeing the notes the douche left on my account about not allowing me to advanced replace and telling me no)and ended talking to a standard employee who normally takes care of repairs/returns and she was like wtf u are still under warranty I'll fix everything in the records and send you a new one.
IMO if I were you I'd do anything to get rid of that phone without going thru Samsung. They'll bull**** you and run u around in circles and youll waste plenty of life on the phone with their garbage customer service. END RANT
this worry's me mine will be here Thursday i don't wanna have to deal with returns shouldn't have to with a 400$ phone this kinda sucks ...
Just got a replacement and the screen is WAY better than my last one. I honestly can't believe I went 7 months with a defective screen.
Sent from my Galaxy Nexus using xda app-developers app
I was pretty much set on returning my phone to Google and take the 15% restocking fee until this rep figured out the issue andhelped. She was honestly the last call I was gonna make and if it wasn't resolved after then I was getting rid of the nexus and taking the 60$ loss instead of being stuck with this garbage screen nexus they sent me as a replacement phone
---------- Post added at 01:22 AM ---------- Previous post was at 01:21 AM ----------
electronixgimp said:
this worry's me mine will be here Thursday i don't wanna have to deal with returns shouldn't have to with a 400$ phone this kinda sucks ...
Click to expand...
Click to collapse
That's exactly what I'm saying.
just gonna have to wait and see if its super bad i will do some yelling lol...
Yelling doesnt work. They are super firm on what they say and just redirect you to idiots that are higher up and don't listen. Just pray, pray and pray that u don't have to deal with samsung
Sent from my Galaxy Nexus using xda app-developers app
i guess that ill have to do sounds like its a pia grr ill keep my htc vivid just in case now lol if nexus disappoints Craigslist it goes
I've owned two GSM Gnex's and never had a issue with the screen. I hope the one I get Thursday is ok.
I went through a single replacement with Google then returned the replacement because it was worse than the original. If purple bothers you, a custom kernel - like Trinity - will definitely fix it. However nothing can be done about grain and banding. My suggestion is return the phone and don't bother exchanging it if the latter two bother you.
I have seen a good gnex side by side with mine and I want to cry - the other has no grain or banding at all - however i just don't have the energy to fight Samsung on this and play endless exchange game, and wish I'd just returned the phone to Google and gotten something else. For the record I have two dark bands - one vertical and one horizontal - crossing in the middle of the screen, in addition to a heavy dose of grain. Trinity wiped out all purple though.
nmp591 said:
I was pretty much set on returning my phone to Google and take the 15% restocking fee until this rep figured out the issue andhelped. She was honestly the last call I was gonna make and if it wasn't resolved after then I was getting rid of the nexus and taking the 60$ loss instead of being stuck with this garbage screen nexus they sent me as a replacement phone
Click to expand...
Click to collapse
UMMM so how did she helped you with your issue?
How does the screen look bad? Is it in the dark or one of those tests or in normal conditions?
Sent from my Galaxy Nexus using xda app-developers app
Screwhead24 said:
UMMM so how did she helped you with your issue?
Click to expand...
Click to collapse
She actually saw that I wasn't out of warranty and deleted everything that was bs on the notes on my account. She set me up for another advanced replacement that nobody else would do
Sent from my Galaxy Nexus using xda app-developers app
Got mine yesterday no issues at all with screen. Guess I'm lucky. I do notice differences in dialer but that's the ics background I believe
Sent from my Galaxy Nexus using xda premium
why bought the GN when S3 is far more better?
zeke1988 said:
why bought the GN when S3 is far more better?
Click to expand...
Click to collapse
Touchwiz....ew. That ugly home button was a deal breaker for me.
My screen only goes purple when set to the lowest brightness. Is that the normal "purple" behavior people are talking about? Otherwise there is a noticeable snap back into the greys around 5-10% brightness.
zephiK said:
send it back and get a new one or flash a kernel and change the colors.
Click to expand...
Click to collapse
Even if I could fix the colors (Which I doubt, they are so far off) there is an extreme amount of graininess to the screen. It's visible even on max brightness.
muyoso said:
My screen only goes purple when set to the lowest brightness. Is that the normal "purple" behavior people are talking about? Otherwise there is a noticeable snap back into the greys around 5-10% brightness.
Click to expand...
Click to collapse
Mine is purple even on max brightness. I've never seen a screen this bad in my entire life.
Picked up the One about 6 weeks ago... immediately had issues with the camera in low-light, like most have had..
Then last week, out of the blue the phone got pretty hot, and discharged completely from 90% in about 75 minutes, even while powered off.. It never took another charge after that. Went to Verizon, got a replacement sent to me.
Replacement gets in last night, it's essentially DOA. 90% of the time it has a screen with colorful snow (think back when TVs didn't have a signal, you know MacGayver and the snow storm). So I called today to get a replacement for the replacement.
If the 3rd one in 6 weeks is also bad, I'm demanding a NEW phone from VZW, and I'm getting a different model. Advice welcome on the new model.
I would advise against this phone if you're thinking about it.
dbornack said:
Picked up the One about 6 weeks ago... immediately had issues with the camera in low-light, like most have had..
Then last week, out of the blue the phone got pretty hot, and discharged completely from 90% in about 75 minutes, even while powered off.. It never took another charge after that. Went to Verizon, got a replacement sent to me.
Replacement gets in last night, it's essentially DOA. 90% of the time it has a screen with colorful snow (think back when TVs didn't have a signal, you know MacGayver and the snow storm). So I called today to get a replacement for the replacement.
If the 3rd one in 6 weeks is also bad, I'm demanding a NEW phone from VZW, and I'm getting a different model. Advice welcome on the new model.
I would advise against this phone if you're thinking about it.
Click to expand...
Click to collapse
Sorry you've had bad luck, because this phone is pretty great. Most of us have NOT had the low light camera issues and what not. Hopefully the 3rd time is a charm for you. There are some other great phones out there too that are worth looking in to. I have a coworker with the Moto X and another one with the G2. Both were fun to mess around with. Wouldn't go with the X if you're worried about the camera much (it doesn't touch a functioning One camera) but other than that it's great. G2 was pretty neat too. Your isolated experience is not worth advising others to avoid the phone, though.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Hey everyone. Forget the countless number of ridiculously great reviews this device has received and the praise from users in this forum. This one guy thinks this phone sucks. #anecdotal
Sent from my Nexus 7 using xda app-developers app
m4rk0358 said:
Hey everyone. Forget the countless number of ridiculously great reviews this device has received and the praise from users in this forum. This one guy thinks this phone sucks. #anecdotal
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
lol
Going through two bad devices can be a rather frustrating experience though, so it's understandable the guy needs to vent.
sadboyzz said:
lol
Going through two bad devices can be a rather frustrating experience though, so it's understandable the guy needs to vent.
Click to expand...
Click to collapse
Yeah, perhaps a little too much.. But still.. 6 weeks of suck with the HTC One. Frustrating.
dbornack said:
Yeah, perhaps a little too much.. But still.. 6 weeks of suck with the HTC One. Frustrating.
Click to expand...
Click to collapse
You really need to go to HTC first if having problems like that. Verizon just sends you a new phone and it's a 50/50 chance its DOA. HTC should test it before shipping back. Then you will know 100% that when you get the phone back it will be working properly.
Although I do find myself missing my sg4, and I will prob be getting sg5,
this phone is a beast, and I love it.
very solid.
HTC Sense 5.5 android 4.3 already here and stable.
beast mode all around.
you got some bad apples.
my phone luckily been solid since day 1
no camera issues, phone is perfect
I never order a new phone on line. I want to see it and mess with it to ensure it is fully functional. My mom recently wanted to move from an iPhone 4 to the One after seeing mine and my son's. We went to Best Buy and had to try 4 phones before finding one without the camera bug.
The sales idiot kept telling me that issue was on all One's. I covered my camera completly and showed him mine totally black screen unlike the first 3 he gave me which were purple when completly covering the camera. On the 4th one, I finally found a good one and shoved it in his face, I also made the comment that he needs to do his homework before arguing with a customer who obvioulsy knew a lot more about phones then he did.
I don't mind their ignornace until they speak to me like they are the "god of all phones" and I'm an uneducated idiot.
If the One is not your cup of tea, there are plenty of other choices out there. I think you just had some bad luck.
Okay so after using my phone for some time I noticed that I've been having a gradual pinkish gradient on the left side of the screen that slowly creeps to the right. At first I was like, nah it's not me even family was like "I don't see anything." Two people I know while getting my haircut looked at at the screen without me saying anything and asked "is it supposed to be slightly pinker on the left?" I was like "I knew it wasn't me."
Needless to say, I know this is possible with amoled, but how often can you get a uniform screen?
On my s6, it took me 6 returns to get an "acceptable" phone. When i upgraded to a note5 i got a flawless perfect screen the first try.
Now im scared to upgrade....
Btw all my phones were from vietnam. 4 of my friends all haelve korean samsungs and they lucked out with all good screens the first time.
Sent from my SM-N920T using Tapatalk
Know exactly what you mean.
Why do we have to play the screen lottery with these new phones?
Back when I had my S2, ended up returning it 3x to get a good screen.
My G2 took 4 returns for various reasons and my recent G3 screen went on the fritz within the first 6 months.
Now I have one with a perfect screen I'm selling bc of the Note 4 only to received a Note 4 with screen tint...sigh
dermotti said:
On my s6, it took me 6 returns to get an "acceptable" phone. When i upgraded to a note5 i got a flawless perfect screen the first try.
Now im scared to upgrade....
Btw all my phones were from vietnam. 4 of my friends all haelve korean samsungs and they lucked out with all good screens the first time.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I had a issue with my screen. Returned it and there second one looks great.
Sent from my Galaxy Note7 using XDA Labs
Im returning mine today, also got the pink tint which was not there during purchase.
Got the same exact problem. I want to get it replaced it as well. Is it at their own discretion? Can they refuse to change the device? Is the replacement a new device or refurbished? I've bought my device from UAE what about you'llhttps://s17.postimg.org/kzxexdv33/photo_2016_08_29_20_30_35.jpg
drunkdino said:
Got the same exact problem. I want to get it replaced it as well. Is it at their own discretion? Can they refuse to change the device? Is the replacement a new device or refurbished? I've bought my device from UAE what about you'llhttps://s17.postimg.org/kzxexdv33/photo_2016_08_29_20_30_35.jpg
Click to expand...
Click to collapse
They can refuse to exchange it if its passed the return period. They can even refuse during, but then I just threaton to return it outright.
After the return period, its up to them, some may exchange or give you a loaner and send it out to Samsung to look at.
Just unboxed OnePlus 5T and was greeted by defective screen. First I thought it to be the screen guard, peeled it off. Still the same. Reset the phone, still same. Updated OTA, still the same. Finally registered for a return.
What the **** is wrong with quality teams these days !!
These vertical lines are not so visible in full white bright background, but annoyingly visible in dark colored background or just by reducing brightness. I never thought even OnePlus will go this low with quality check.
RIP. And now you can talk with them for maybe a Christmas gift.
what the hell.... hope i don't get that.
return it
Has anyone else got the above issue.
How did you notice it first?
adamo86 said:
Has anyone else got the above issue.
How did you notice it first?
Click to expand...
Click to collapse
I just turned the phone on and saw it immediately. I was confused for a while, since I always had high ideas about OnePlus. This is my 3rd OnePlus device. But guess what, this one is assembled in India - surprise surprise.
WOW that blows !!!. I get mine tomorrow and i hope mine isnt like that as i already sold and shipped out my 5.
If its a standalone case, its not bad. Hope this isnt a general thing will receive mone tomorrow morning and report here
nosidefcp said:
If its a standalone case, its not bad. Hope this isnt a general thing will receive mone tomorrow morning and report here
Click to expand...
Click to collapse
I don't think its a general thing. This is my third OP device and I never had bad experience with OP except this time.
It seems to be a **** on the part of quality check.
We complained to Amazon yesterday night and this morning they sent a technician to inspect it. He registered a case for return in 5 minutes. But the problem is, the seller in Amazon saying they don't have stock so can't replace. So my wife had to argue with Amazon folks since we have prime membership and we bought with early access, spoke with higher management from customer care side, and "maybe" they will replace it. We made it clear that we don't want refund but a replacement.
The phone is brilliant by the way, the face unlock is SO FAST that for a moment I thought there is no lock on the screen !!
Plus the anodized aluminium build is so damn premium that I could actually lick the phone !! :silly:
benny3 said:
WOW that blows !!!. I get mine tomorrow and i hope mine isnt like that as i already sold and shipped out my 5.
Click to expand...
Click to collapse
Same here only just sold my 5 and shipped it today. Waiting for mine and my girlfriends 5T's tomorrow.
devlamania said:
I don't think its a general thing. This is my third OP device and I never had bad experience with OP except this time.
It seems to be a **** on the part of quality check.
We complained to Amazon yesterday night and this morning they sent a technician to inspect it. He registered a case for return in 5 minutes. But the problem is, the seller in Amazon saying they don't have stock so can't replace. So my wife had to argue with Amazon folks since we have prime membership and we bought with early access, spoke with higher management from customer care side, and "maybe" they will replace it. We made it clear that we don't want refund but a replacement.
The phone is brilliant by the way, the face unlock is SO FAST that for a moment I thought there is no lock on the screen !!
Plus the anodized aluminium build is so damn premium that I could actually lick the phone !! :silly:
Click to expand...
Click to collapse
That sucks. Hopefully you'll get it straightened out. I waited till they opened the sale via they're website and hit buy. Lol. I don't buy **** on Amazon anymore.
r1l_Alex_™ said:
That sucks. Hopefully you'll get it straightened out. I waited till they opened the sale via they're website and hit buy. Lol. I don't buy **** on Amazon anymore.
Click to expand...
Click to collapse
Amazon has extremely good customer support in India to be very honest. They are always fearful about loosing market share over here and they do everything they can to keep it fluid. I'm getting a replacement on Monday BTW.
devlamania said:
Amazon has extremely good customer support in India to be very honest. They are always fearful about loosing market share over here and they do everything they can to keep it fluid. I'm getting a replacement on Monday BTW.
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Amazon has great customer service in the USA also. I’ve only had 1 very smalll problem in 5 years. I ordered a “Used Like New” Pebble Time Watch from a third party seller, for $.01. I never received the watch. I contacted Amazon and they said that there was nothing they could do. I didn’t care, it was only a penny, and I would have been more surprised if I would have received it. I have never had a problem with customer service when ordering electronics that are sold and shipped from Amazon.
I got my 5T yesterday and everything is perfect..
Wow that's unlucky I hope there's no many been sent out like that!
I've sold my op5 today and nipped to my o2 store and grabbed a 5t so far so good much quicker than ordering from oneplus I had a crap experience last year from oneplus in buying it early and receiving it ate.
benny3 said:
I got my 5T yesterday and everything is perfect..
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Me too. I haven't found one thing wrong with mine. The screen is great, no blue color shift like on the Pixel 2 XL.
It doesn't seem to be a problem across buyers.
Seems to be an isolated issue.
I'm getting a replacement tomorrow
Mine isn't quite like yours, but I've got some strange brightness "bands" on my display mostly visible on grey screens.
It won't let me upload a photo...
Sent from my ONEPLUS A5010 using Tapatalk
Lol every launch has issues. It's early adopter price. IPhone x had the same issues with amoled but they had worse issues. On a phone that costs twice as much. We have to remember it's half the price with most of the features in a package that looks of say way better. Do an rma and get a new one, hopefully get a fixed phone
jclendineng said:
Lol every launch has issues. It's early adopter price. IPhone x had the same issues with amoled but they had worse issues. On a phone that costs twice as much. We have to remember it's half the price with most of the features in a package that looks of say way better. Do an rma and get a new one, hopefully get a fixed phone
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Yeah I submitted a replacement request. Waiting to hear back from them.
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