Develop Bugs

Share your Verizon Store "Waiting in Line" stories.

This is the first time I've ever stood in line for anything. Had it not been for the state of my Droid, I would have ordered online. But it was kind of exciting in a geeky sort of way.
There were about 15 people at the store at 8:30 waiting to get their hands on a Nexus. Everyone was in their cars until about 8:50, then one guy opened his car door and the race was on. I was third in line.
Most people stood there in silence waiting for the door to open, while a few of us chatted about the phone and kvetched about VZW's handling of the launch. As they were about to unlock the door, a guy pulled up and as he was walking to the back of the line, I asked him "So, are you here for the iPhone 4S, too??" Laughter ensued, and then they let the first five of us in to claim our unicorns.
This phone is every bit worth they hype, by the way.

The exact same thing happened to me (the timing) but because it's sort of cold in South Dakota in December they let us wait inside as soon as we started a line.

gogreenbay07 said:
The exact same thing happened to me (the timing) but because it's sort of cold in South Dakota in December they let us wait inside as soon as we started a line.
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lol. That was nice of them. We stood in the freaking rain.

arrtoodeetoo said:
Th
As they were about to unlock the door, a guy pulled up and as he was walking to the back of the line, I asked him "So, are you here for the iPhone 4S, too??" Laughter ensued, and then they let the first five of us in to claim our unicorns.
This phone is every bit worth they hype, by the way.
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Lol. Good one.
Sent from my Blackberry Charge using Tapatalk.

waiting in their cars? i rode my motorcycle and parked right on the sidewalk

No waiting line. I went to a authorized verizon dealer. Only one there
Sent from my Galaxy Nexus using xda premium

Same here with me. Walked in and I only saw 2 ppl look at the phone. Everyone else was interested in the White Razr..

R_Thentic said:
Same here with me. Walked in and I only saw 2 ppl look at the phone. Everyone else was interested in the White Razr..
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I would have walked over and shoved the Nexus in their face and said "RIDE THE UNICORN!!!"
Not really. But their loss.

Should have gone to target its 199.98 there and no line
Sent from my LG-P925 using XDA App

sexykika said:
Should have gone to target its 199.98 there and no line
Sent from my LG-P925 using XDA App
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Dang. Oh, well. I used my last "New every two" update for this, so I actually walked out with the phone and a pack of screen protectors for a little over $250 with tax.

There weren't a lot of people at my Verizon store. But I was there at about 8:30 and some old grandpa got there right after me. He proceded to walk to the door and stand there till 9. Me and my girlfriend were making fun of him because he was the only one standing there. Everyone else was in their cars waiting.
When 8:50 rolled around we all walked to the door and the old guy said, "So you are here for the Nexus too?" I was super surprised because it's not often that you see an old person that is up on the latest tech. I felt so bad for stereotyping him....

We had at least 30 people in the store by the time I was checked out. They ended up telling people they ran out by the time I was walking out the door. I'm shocked.

some funny stories, wish I had my own. I will be going by later today to look at the phone. Not that im not completely sold. I just like to touch it and play with it before I pay for it. Also i usually wait a week to 10 days after release to buy a phone. I don't know if that means I am just old school. Also im kinda disappointed in the pricing structures as I am out of contract and want this phone and avail for upgrade, and it seems new lines are getting the best pricing. I was kinda thinking being with VZW for 10 yrs and putting up with all their **** should give me some sort of better discount. Oh well, I forgot the last time I paid for a phone (lg dare, droid inc, and DX all free) I will work my magic after xmas provided vzw doesnt do anything stupid between now and then

There was fifteen or so people waiting for the nexus I made the comment I feel like an isheep everyone laughed except the guy who told me he had iPhone oh well
Sent from my Galaxy Nexus using xda premium

Walked in. said I was getting a new phone. They asked which one and I said "The Nexus". Their response was, we never got our shipment in. I almost jumped over the desk and beat someone half to death. They were just joking and it took me all of 10 minutes to get everything going and out the door.
I was talking with them about the wonderful release, and they were pretty upset since the official notice for release didn't come out til 5 yesterday. They said they had to call in a few people that had the day off.

Got mine, many didn't.
So, I was in line at 9:45. The manager of this store had one set aside for me, but I didn't want to chance waiting until later. There were about 40 people there for the gnex. By 10:30 I was out the the door and they were turning people away, calling other stores to see if they had any in stock. The manager said they got around 40. The phone is sweet. Haven't rooted yet, at work, but this was worth the wait.

I was fourth in line at 830. There were 20 people behind me. When we went inside at 9 they were not prepared at all. Only 3 employees there. They didn't even find the phone until 910!! The guy told me that they didn't even know it was launching today until he pulled up and saw the line! I joked with the people in line though telling them we were a there for the whit razr. The Verizon rep then said, "there is a white razor?"... it was sad
Sent from my Galaxy Nexus using Tapatalk

Wow... It's times like these I realize how "techless" this place is... (Indiana)
City of ~200,000 people and I was at Radio Shack at 9:15am to find out they open at 10:00am (wtf?) so I went to a Verizon store next door. They had been open and one older lady was in there getting a feature phone. I asked if they had any Nexuses and he said "Yea, they are $249". I told him I was going to wait and see how much they were at the Shack so I left. Stopped in at a different Shack at 10 and no one was there but the manager. He said they would have some in today. I left for another Verizon store (non corporate) and there was one girl in there with a Droid. Nexuses were coming in later that day.
Finally stopped in at another Verizon store that had been open for over an hour and I was the only one there. I asked about the Nexus and he said "Yea we got some - you are the first one to ask about them".
I was there for an hour and ONE other guy came in and bought one.
5 stores, 3 hours - 2 Nexuses sold...

Went to the store in Centennial, CO around 9:10AM and was helped immediately. There were only 4 people in the store, two of whom were buying a Nexus, 3 including me. I got mine activated and walked out.

This is one plus to living in Gods waiting room. Here in SWFL (3/4 of a million people) and I was in one of the main corporate stores 15 minutes after opening. A guy was at the counter getting his Nexus, I got the second one and no one else came in while I was there. I'm perfectly happy for all the old folks down here to not get 4g phones, keeps it nice and open for the rest of us.

Calling all Gnex owners, opinions needed

Hey everyone,
I have been given a gnex for free by a coworker after another coworker dropped it and spilled coffee on it. It wouldnt turn on and the glass is cracked. Beauty of being the "android guy" at work I suppose. After trying a few troubleshooting steps like getting the phone into download mode, i tried a friends gnex battery in it and it booted right up. Its only the glass thats cracked, lcd and digitizer are fine as far as i can tell from using it for several hours. One 8 dollar battery from amazon later i have a functioning free gnex upgrade.
I thought id be able to live with the cracked screen but i think id like to replace it, i like my phones like i like my women.. Do you guys foresee anything substantially better than the gnex coming out in the next few months? Im up for an upgrade in about 6 months from my droid charge (company phone) and then ill have to convince my boss to go for it...or samsung wants 160 to replace the screen, which of course will be coming out of my pocket.
Would you guys put almost an upgrade fee cost into getting a gnex or wait?
Sent from my SCH-I510 using XDA

Considering you already have the phone.. you might as well.
Sent from my Galaxy Nexus using xda premium

Enjoy the free GNex for a few months, then enjoy your free upgrade. Plus, you can sell the Gnex once you get a new phone

Replace the screen...you can sell it for much more, if and when something better comes along and catches your eye.....like the next Nexus!
The GNex is already six months old, and the next one should be out in Oct or Dec

Screen replacement is what...$20-$60? Do it. Save your upgrade for something like the next Nexus.
Sent from my Galaxy Nexus using XDA

Smokeey said:
Screen replacement is what...$20-$60? Do it. Save your upgrade for something like the next Nexus.
Sent from my Galaxy Nexus using XDA
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Unfortunately... no Glass + LCD + Digitizer is all one piece on this phone, i thought the same. It's strange, samsung will fix the screen and pay shipping both ways for 160. The cheapest I can find to buy just the part is almost $200. I would be dumb to not go for the samsung deal.
I think I'm going to call samsung back tomorrow and send it off and then I guess in about two weeks I'll be officially on a gnex Then let the xda way of life begin.

Smokeey said:
Screen replacement is what...$20-$60? Do it. Save your upgrade for something like the next Nexus.
Sent from my Galaxy Nexus using XDA
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Click to collapse
New screen is $200-300

If I were you, I'd do anything to fix the screen.
Try and bid for this - http://www.ebay.com/itm/OEM-NEW-Sam...060?pt=LH_DefaultDomain_0&hash=item4ab83a5734
Edit : ^ Oh wait. This is for sprint :\

Get the samsung replacement for $160 :thumbup:
Sent from my Galaxy Nexus using Tapatalk 2

If I was buying today I would absolutely buy the Nexus again based solely off of Dev support.

I think you should fix the screen and enjoy it. $160 seems like a great price to get all of that work done correctly including shipping. Just keep an eye on the phones for the next 6 months, especially the next Nexus line. You could always sell the nexus for some pocket cash if you decide to upgrade.

I would have to agree with the majority. Def fix the screen and enjoy the abundance of awesome dev support.
Sent from my Galaxy Nexus using Tapatalk 2

well thanks everyone for their help, I decided to pull the trigger this morning and called samsung back. They are shipping me the packaging material and I should have an almost brand new nexus coming back to me in a few weeks.
No more charge woot woot

bamathrasher said:
well thanks everyone for their help, I decided to pull the trigger this morning and called samsung back. They are shipping me the packaging material and I should have an almost brand new nexus coming back to me in a few weeks.
No more charge woot woot
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No charge? What made them waive the $160?

harveydent said:
No charge? What made them waive the $160?
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the current phone he has is the samsun charge, not that he didnt get charged anything.

Well, congrats! Enjoy your phone once you get it back! Then, you can look for the new Nexii coming around November.

Zepius said:
the current phone he has is the samsun charge, not that he didnt get charged anything.
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HAHA! Now I feel dumb

Try buying a second hand nexus for $170. It's basically impossible.
Swypesation

Also, keep in mind you're essentially paying what you would pay for the GNex on contract, without signing a contract. So you're still getting a hell of a deal, even with that screen repair.
So you have a phone that will work for a long while, without having signed a contract, for cheaper than it would have cost to sign a contract. Great deal.

exchange?

so i was wondering if i should exchange my note 2 for another note 2. today i saw on my screen a small scratch that you could only see when the screen is off. its nothing bad but considering i just got the phone less than 2 weeks ago its bothering my like crazy. i did not drop it and i think i got it when taking the phone in and out of my pocket. i ordered a screen protector last week but because of sandy (i live in nyc) most of my packages were delayed. so my question is should i return it to tmobile for a new one. i have up to nov 9 to return since thats the 14 day policy and i could just make up some bs about the bluetooth or wifi not working properly. (please i dont want a lecture about the moral issues of this but considering the price i paid and how new it is im sure most of you would second guess and consider this option)

If they notice it they won't take it more than likely

JFizDaWiz said:
If they notice it they won't take it more than likely
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thats the thing. you will only see if when the screen is off and at a certain angle. lol. its a very light scratch but i know its there and i cant help but keep looking at it and trying to "buff" it out. lol. i know im being anal about it but i hate scratches especially when i just got the phone.

the tmobile store in a mall in NYC said $50 restocking fee when i wanted to exchange my white note 2 for a titanium note 2

You aren't being anal. I would feel and be the same way.. I thought our phone had Gorilla Glass?.. My last phone the T-Mobile SGS4G had Gorilla Glass. I NEVER used a screen protector (love the feel/slide of the glass) and it didn't get the slightest scratch on the screen. I had that phone for over 2 years.. I would expect the same from this phone if it has Gorilla Glass.. Just saying

i would recommend that you instead of taking it to a store, call 611 and tell them that the speaker or w.e is not working. they will replace it with a new unit free of charge.

Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.

OwenW71 said:
Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.
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That's jacked up tmobile wouldn't take care of a defective phone they sent you. Poor CS! I hope you get a good one this time!
Sent from my SGH-T889 using xda premium

OwenW71 said:
Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.
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Really? Hmm.. Not sure what to do now.. Lol. I mean it's not worth the hassle if I have to jump through that many hoops for a new phone.. Ughhh I just got my screen protector too.. You think it would be worth the hassle to try for a really light/fine/superficial scratch?
Sent from my SGH-T889 using Tapatalk 2

bapurado said:
Really? Hmm.. Not sure what to do now.. Lol. I mean it's not worth the hassle if I have to jump through that many hoops for a new phone.. Ughhh I just got my screen protector too.. You think it would be worth the hassle to try for a really light/fine/superficial scratch?
Sent from my SGH-T889 using Tapatalk 2
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Dude dont waste your time! Keep the phone you have! Tmobile will not replace a new one just bc your phone has a light scratch!!
Sent from my SGH-T889 using xda premium

I am waiting for the "I dont use screen protectors because the screens dont scratch" crowd to respond.
That being said, I doubt the screen was scratched when you got it. Not exactly sure why you would feel ok exchanging it for something you did, even if it was an accident.
Sent from my SGH-T889 using xda premium

My girl put a scratch on my phone by accident ... was very light but i couldnt deal with it.
Odin flashed a kernel and radio for another phone on my N2 and it wouldnt boot... took it to tmo (within the 14/30day period) got a brand new phone....Im keeping the plastic on it till my screen protector and case come this time

New Guy

Hello all. Just bought a Galaxy Note 2 last week for Sprint. In LOVE with this phone. Too bad I had it for 2 days, dropped it once and the screen cracked. Sooooo, waiting for the replacement now; Best Buy gave me a loaner phone that is painful to use at this point. Anyways, can't wait to get it back and learn some tips and tricks.
J

That sucks..bro..just a heads up..I had to wait month and half..for them to fix my evo late speaker..in the end..they would've still had it..but my wife called and complained.. about them keeping my phone sooooo long...they gave me A store credit..a got a galaxy s3..then I sold it..for 340..and bought the note 2...8 said all this to say...geek squad sucks IMO...let us know how long it takes them to return your phone
Sent from my SPH-L900 using xda app-developers app

Butter Fingers
LOL

jschenemann said:
Hello all. Just bought a Galaxy Note 2 last week for Sprint. In LOVE with this phone. Too bad I had it for 2 days, dropped it once and the screen cracked. Sooooo, waiting for the replacement now; Best Buy gave me a loaner phone that is painful to use at this point. Anyways, can't wait to get it back and learn some tips and tricks.
J
Click to expand...
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one tip is to get a case with some texture. the slick back is kinda hard to hold sometimes.:laugh:

Yeah once you get the phone again if get a case for it as soon as possible.. That's one of the first things I got when I purchased my phone
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition

I had cases prior to owning. Got a mine yesturday in the mail...slapped a cruzerlte case on it, and I dont think it will come off. This is coming from a guy that never uses cases.
Sent from my SPH-L900 using xda app-developers app

Jcossack88 said:
I had cases prior to owning. Got a mine yesturday in the mail...slapped a cruzerlte case on it, and I dont think it will come off. This is coming from a guy that never uses cases.
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
I'm waiting for amzer case with kickstand
Sent from my SPH-L900 using xda premium

rickjames37 said:
That sucks..bro..just a heads up..I had to wait month and half..for them to fix my evo late speaker..in the end..they would've still had it..but my wife called and complained.. about them keeping my phone sooooo long...they gave me A store credit..a got a galaxy s3..then I sold it..for 340..and bought the note 2...8 said all this to say...geek squad sucks IMO...let us know how long it takes them to return your phone
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
Because of situations like these they implemented a new policy: if you don't have your device back within 14 days (it is not clear whether it is 14 'working' days or just days) then the store will issue a replacement. Keep in mind that the S3 and the GN2 are new devices so the chances of them being RE'd (refurbished / exchanged) are slim. Very likely, they will authorize a replacement. Also, BBY/GS will not call you in regards to this, it is up to you to call them and remind them that you need your phone and that is it takes too long to issue a replacement/credit for the damaged device.

The OP needs to get that Otterbox Defender that is showing up at the Sprint stores.
I'm thinking of getting one too but want to check it out first to see how big it'll make my already large phone look...

Was your NOte 2 the white one or the gray one ?
Sent from my SAMSUNG-SGH-I317

cracked the **** out of my screen as well. i have ceramic tile flooring and it completely destroyed the screen on my phone. waiting for samsung to send it back. i had the samsung flip cover on it and im looking at a case for protection

Sometimes I Really Hate Samsung

Usually not, but damn. Last week my original GNex had it's radio's take a dump. After 11 solid months, I rebooted one night and had data, but voice never came back. So I put everything back stock and walked into Verizon and paid $15 to have a replacement overnighted to me.
Now, a week later, I've come to the conclusion that my replacement is fubared. I've never seen a device experience sleep of death + turning into an oven so quickly and consistently before. It's good for 30, maybe 60 minutes tops before it craps out. This is awesome when your phone is your alarm clock.
So here I go again, getting ready to waltz back into the Verizon store and do the same song and dance again. Pay $15, get a phone on Tuesday, probably have something massively wrong, rinse and repeat. Hey, devices take a crap from time to time, and luckily mine did while still under warranty, but I'm taking picks on how many replacement units I have to go through before one finally sticks.
My guess is the 3rd replacement is a charm. Who wants the over?
Those of you who have gone through the replacement fiasco with Samsung, how many tries did it take you to get a good one?

Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium

mariosraptor said:
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
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Shipping to have it overnighted. It's also awesome that my local store doesn't toss out loaner phones while you wait (It'd make it easy to avoid that whole shipping thing). Maybe I'll call Verizon Tech Support just to bug them about.

no issues at all with mine...
I love Samsung personally

OOOh, free overnight shipping. Thanks Big Red!
Hopefully the next one is a charm because honestly, I don't know what I'd do without a Nexus device on Verizon's network. The alternatives make me cringe.

why is there no option for none

Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.

KWKSLVR said:
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
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Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2

I went through 4 before I got my refurb, then I promptly sold it for a GSM model. That's one thing that I have to hand it to Verizon for, they were really good once I got the 1st defective one. I had 4 at one time, most overnighted at no cost and no fees or holds.
They did try everything they could to not send me one though... Unlike Google who were more then happy to send me multiple N7's.
Sent from my Nexus 7 using Tapatalk HD

I had to replace one because of dirt under the screen even though its new and heat issues, the replacement was perfect and never get hot under normal use. I also bought one recently and it has heat issue and poor screen as well, but I'll live with it for the price. Its sort of a luck thing with this device, especially a lottery with AMOLED screen. I was going to get the N4 but it seem to also have lots of little issues on its own, such as getting too hot, I really hate phones getting overheat.I'm still waiting on confirmation on the USB OTG too.

After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.

thesoldier said:
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
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The first time I went in, I was hoping that they'd have one in the back they could swap out for me, or a loaner phone (fat chance, I know). My job pretty much requires a working cell phone. I'm kind of surprised that Verizon was so willing to send a replacement out in just a few minutes. Granted, I don't know what alternative they'd have. There's no real way to troubleshoot SOD issues. My main concern is just not having to go through a massive fiasco running through multiple devices, especially with an 8 day vacation coming up.
bose301s said:
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
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Well, if it's still under warranty, I'd jump on it.

Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck

I had to replace one about ~8 months ago for screen ghosting. I was really satisfied with the replacement until now because the ghosting is back on the replacement. I'm contemplating switching to T-Mobile though, so I dunno if I'm going to attempt to replace this one.
Sent from my Galaxy Nexus using xda app-developers app

RoyJ said:
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
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Well that sucks. My screens have been great. Well, that, or I'm not picky. The second replacement seems rock solid so far. Good data speeds, strong signal, solid screen, solid GPS and no SOD/Overheating. Maybe I've lucked out...but I'm not uncrossing my fingers.

I've been through 5+ Nexi already. Tec Asurion is totally worth the $6.99 per month! Free overnight shipping FTW.

Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app

KWKSLVR said:
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
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Lol why? Seems to me that 2 separate pieces of one HW with a common issue (signal) and only one other thing in common (SIM card) makes the one other thing the most likely suspect...
Sent from my Nexus 7 using Tapatalk 2

Because I'm not that lucky.

KWKSLVR said:
Because I'm not that lucky.
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Click to collapse
Thinking you're missing the forest for the trees.
Sent from my Nexus 7 using Tapatalk 2