New Guy - Sprint Samsung Galaxy Note II

Hello all. Just bought a Galaxy Note 2 last week for Sprint. In LOVE with this phone. Too bad I had it for 2 days, dropped it once and the screen cracked. Sooooo, waiting for the replacement now; Best Buy gave me a loaner phone that is painful to use at this point. Anyways, can't wait to get it back and learn some tips and tricks.
J

That sucks..bro..just a heads up..I had to wait month and half..for them to fix my evo late speaker..in the end..they would've still had it..but my wife called and complained.. about them keeping my phone sooooo long...they gave me A store credit..a got a galaxy s3..then I sold it..for 340..and bought the note 2...8 said all this to say...geek squad sucks IMO...let us know how long it takes them to return your phone
Sent from my SPH-L900 using xda app-developers app

Butter Fingers
LOL

jschenemann said:
Hello all. Just bought a Galaxy Note 2 last week for Sprint. In LOVE with this phone. Too bad I had it for 2 days, dropped it once and the screen cracked. Sooooo, waiting for the replacement now; Best Buy gave me a loaner phone that is painful to use at this point. Anyways, can't wait to get it back and learn some tips and tricks.
J
Click to expand...
Click to collapse
one tip is to get a case with some texture. the slick back is kinda hard to hold sometimes.:laugh:

Yeah once you get the phone again if get a case for it as soon as possible.. That's one of the first things I got when I purchased my phone
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition

I had cases prior to owning. Got a mine yesturday in the mail...slapped a cruzerlte case on it, and I dont think it will come off. This is coming from a guy that never uses cases.
Sent from my SPH-L900 using xda app-developers app

Jcossack88 said:
I had cases prior to owning. Got a mine yesturday in the mail...slapped a cruzerlte case on it, and I dont think it will come off. This is coming from a guy that never uses cases.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
I'm waiting for amzer case with kickstand
Sent from my SPH-L900 using xda premium

rickjames37 said:
That sucks..bro..just a heads up..I had to wait month and half..for them to fix my evo late speaker..in the end..they would've still had it..but my wife called and complained.. about them keeping my phone sooooo long...they gave me A store credit..a got a galaxy s3..then I sold it..for 340..and bought the note 2...8 said all this to say...geek squad sucks IMO...let us know how long it takes them to return your phone
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Because of situations like these they implemented a new policy: if you don't have your device back within 14 days (it is not clear whether it is 14 'working' days or just days) then the store will issue a replacement. Keep in mind that the S3 and the GN2 are new devices so the chances of them being RE'd (refurbished / exchanged) are slim. Very likely, they will authorize a replacement. Also, BBY/GS will not call you in regards to this, it is up to you to call them and remind them that you need your phone and that is it takes too long to issue a replacement/credit for the damaged device.

The OP needs to get that Otterbox Defender that is showing up at the Sprint stores.
I'm thinking of getting one too but want to check it out first to see how big it'll make my already large phone look...

Was your NOte 2 the white one or the gray one ?
Sent from my SAMSUNG-SGH-I317

cracked the **** out of my screen as well. i have ceramic tile flooring and it completely destroyed the screen on my phone. waiting for samsung to send it back. i had the samsung flip cover on it and im looking at a case for protection

Related

Galaxy s2 t989d screen cracked

Can anyone tell me where can I buy a kit for my samsung galaxy s 2 t989d?
My son dropped the phone and display cracked and now its all black
Sent from my Galaxy Nexus using xda premium
Rule one... never give your kid your phone. Hell... my wife won't go within 5 feet of mine and my kids act like its the bloody plague.
Rule two.. search and Google. CNN.cn amazon. EBay. All have what you need.
Rule three. Don't let kids use your phone.
Sent from my SGH-T989 using XDA
or you could send to Samsung directly for official repair and 90 day warranty for $160 (including shipping)
Sent from my SGH-T989 using Tapatalk
Check warranty before anything
Before anything I would high recommend going on to Samsung's website and see if you are still under warranty.
My phone was "broken" too and before I did anything I was lucky enough to still be under warranty.
Please check before making any purchases
techfanatic9 said:
Before anything I would high recommend going on to Samsung's website and see if you are still under warranty.
My phone was "broken" too and before I did anything I was lucky enough to still be under warranty.
Please check before making any purchases
Click to expand...
Click to collapse
I actually work for Samsung and set up warranty repairs for phones the phone is OOW by condition. there will be a charge to fix, which is right about $160 to repair. but it creates a 90 day warranty on the device.
you can call
1-888-987-HELP (4357)
or 1-800-SAMSUNG
located on Samsung website
Sent from my SGH-T989 using Tapatalk
techfanatic9 said:
Before anything I would high recommend going on to Samsung's website and see if you are still under warranty.
My phone was "broken" too and before I did anything I was lucky enough to still be under warranty.
Please check before making any purchases
Click to expand...
Click to collapse
You breaking the screen is not covered under warranty.
Thanks for the info...I called samsung they gave me a number in Montreal Quebec...
They said phone not under warranty...
Called the other number they gave but they will not sell me the part and to repair will cost $275.00 plus tax
Sent from my Galaxy Nexus using xda premium
Who's your carrier and did you buy insurance ? For 7 bucks a month T-mo will replace no matter what or how something happens to your phone, including loss, (or kids). Last I checked $130.00 deductible, but for a 500.00 phone I'd say worth it. Just be sure they don't try to palm off a refurbished phone to you.
camalus said:
Rule one... never give your kid your phone. Hell... my wife won't go within 5 feet of mine and my kids act like its the bloody plague.
Rule two.. search and Google. CNN.cn amazon. EBay. All have what you need.
Rule three. Don't let kids use your phone.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
LOL, my kids are the same way with my phones and tablet, but I let them play on carpet and in the car ONLY! If there's a chance, they already know the answer.
I'm in the same boat with a cracked screen, does anyone know if there is a resin of some kind. Also I just had this phone swaped out by tmobile and I might be able to play a warranty card. This would be a really good bussiness if someone could come up with a crack screen resin . I have serched and only found one you tube video, but they are not selling a product.
My carrier is Telus..But when I purchased the phone I didn't need insurance cause it was for me.
Then comes the new Samsung galaxy nexus so I got it and gave my son my s2x...1 week later he.drops it
I'm waiting for a few friends I have in China to see what they can do
Sent from my Galaxy Nexus using xda premium
I just recently cracked my screen on my phone and I had it replaced. I had hd2 before that and I dropped on the ground and I had it replaced. T-mobile works with Asurion. I'm sure Asurion will ask you for the deductable which is about 130 dollars so go ahead and give them a call. They send you another phone by next business day. Make sure you explicitly request a new phone. 866-268-7221. This is Asurions number for tmobile clients.
Back in action just received my new screen all assembled all working
Sent from my SGH-T989D using xda premium
airmario said:
Back in action just received my new screen all assembled all working
Sent from my SGH-T989D using xda premium
Click to expand...
Click to collapse
Pics or it's not true
Also how did you go about the repair, please do tell !
airmario said:
Back in action just received my new screen all assembled all working
Sent from my SGH-T989D using xda premium
Click to expand...
Click to collapse
Do you remember where you got the part? I am having a hell of a time finding one. I am looking for the lcd and a screen replacement for a decent price. The only one I found was $130 on ebay.
They go for about $65 used, grade B-C. New ones are $100+-, MAKE SURE U ORDER THE RIGHT ONE! These phones can be completely taken apart and reassembled in less than a half hour. Any questions, hit me up.
Sent from my SGH-T989 using xda app-developers app
---------- Post added at 11:10 PM ---------- Previous post was at 11:00 PM ----------
Yeah, u can buy NEW, but as soon as u turn it on....ITS NOT NEW ANYMORE! A "fully working" used one is just as good, believe me, I fix about 6-8 phones a week for fun and also so my friends dont take their phones in to get fixed just to get taken for hundreds and hundreds of dollars when IT DOESN'T REALLY COST THAT MUCH TO FIX PHONES.
Sent from my SGH-T989 using xda app-developers app
Used display
Some S2 used displays have a dead pixels or gray lines. Which is getting worse with the time. Mine looks like "zebra" especially in the cold weather. So better to invest in a new one. Ebay has it for about $100 now.
Just FYI.
A new screen is roughly $90-100 on Flebay. I won't be fixing the t989 I found in my Pile 'O Junk, as it still works fine. Could probably buy a whole new one for that price.
However, the LG E970 with the broken glass and digitizer is going to get a new display... for only $75.
I got 2 t989's with serial numbers about 200 apart, both had cracked screens, I bought a new screen for (at the time) $145, then id swap motherboards once in a while for kicks, then my buddy wanted to buy one so I put one together all complete, damn near brand new condition, and noticed when people called they couldnt hear us (him), like as if the mute was on. Also, I shot some video with the camera and was saying TEST TEST 123 and played it back and couldn't hear anything. Any suggestions?
Sent from my SGH-T989 using xda app-developers app

Calling all Gnex owners, opinions needed

Hey everyone,
I have been given a gnex for free by a coworker after another coworker dropped it and spilled coffee on it. It wouldnt turn on and the glass is cracked. Beauty of being the "android guy" at work I suppose. After trying a few troubleshooting steps like getting the phone into download mode, i tried a friends gnex battery in it and it booted right up. Its only the glass thats cracked, lcd and digitizer are fine as far as i can tell from using it for several hours. One 8 dollar battery from amazon later i have a functioning free gnex upgrade.
I thought id be able to live with the cracked screen but i think id like to replace it, i like my phones like i like my women.. Do you guys foresee anything substantially better than the gnex coming out in the next few months? Im up for an upgrade in about 6 months from my droid charge (company phone) and then ill have to convince my boss to go for it...or samsung wants 160 to replace the screen, which of course will be coming out of my pocket.
Would you guys put almost an upgrade fee cost into getting a gnex or wait?
Sent from my SCH-I510 using XDA
Considering you already have the phone.. you might as well.
Sent from my Galaxy Nexus using xda premium
Enjoy the free GNex for a few months, then enjoy your free upgrade. Plus, you can sell the Gnex once you get a new phone
Replace the screen...you can sell it for much more, if and when something better comes along and catches your eye.....like the next Nexus!
The GNex is already six months old, and the next one should be out in Oct or Dec
Screen replacement is what...$20-$60? Do it. Save your upgrade for something like the next Nexus.
Sent from my Galaxy Nexus using XDA
Smokeey said:
Screen replacement is what...$20-$60? Do it. Save your upgrade for something like the next Nexus.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Unfortunately... no Glass + LCD + Digitizer is all one piece on this phone, i thought the same. It's strange, samsung will fix the screen and pay shipping both ways for 160. The cheapest I can find to buy just the part is almost $200. I would be dumb to not go for the samsung deal.
I think I'm going to call samsung back tomorrow and send it off and then I guess in about two weeks I'll be officially on a gnex Then let the xda way of life begin.
Smokeey said:
Screen replacement is what...$20-$60? Do it. Save your upgrade for something like the next Nexus.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
New screen is $200-300
If I were you, I'd do anything to fix the screen.
Try and bid for this - http://www.ebay.com/itm/OEM-NEW-Sam...060?pt=LH_DefaultDomain_0&hash=item4ab83a5734
Edit : ^ Oh wait. This is for sprint :\
Get the samsung replacement for $160 :thumbup:
Sent from my Galaxy Nexus using Tapatalk 2
If I was buying today I would absolutely buy the Nexus again based solely off of Dev support.
I think you should fix the screen and enjoy it. $160 seems like a great price to get all of that work done correctly including shipping. Just keep an eye on the phones for the next 6 months, especially the next Nexus line. You could always sell the nexus for some pocket cash if you decide to upgrade.
I would have to agree with the majority. Def fix the screen and enjoy the abundance of awesome dev support.
Sent from my Galaxy Nexus using Tapatalk 2
well thanks everyone for their help, I decided to pull the trigger this morning and called samsung back. They are shipping me the packaging material and I should have an almost brand new nexus coming back to me in a few weeks.
No more charge woot woot
bamathrasher said:
well thanks everyone for their help, I decided to pull the trigger this morning and called samsung back. They are shipping me the packaging material and I should have an almost brand new nexus coming back to me in a few weeks.
No more charge woot woot
Click to expand...
Click to collapse
No charge? What made them waive the $160?
harveydent said:
No charge? What made them waive the $160?
Click to expand...
Click to collapse
the current phone he has is the samsun charge, not that he didnt get charged anything.
Well, congrats! Enjoy your phone once you get it back! Then, you can look for the new Nexii coming around November.
Zepius said:
the current phone he has is the samsun charge, not that he didnt get charged anything.
Click to expand...
Click to collapse
HAHA! Now I feel dumb
Try buying a second hand nexus for $170. It's basically impossible.
Swypesation
Also, keep in mind you're essentially paying what you would pay for the GNex on contract, without signing a contract. So you're still getting a hell of a deal, even with that screen repair.
So you have a phone that will work for a long while, without having signed a contract, for cheaper than it would have cost to sign a contract. Great deal.

Water damage.

Well, 2 days ago I accidently dropped my Nexus into a sink full of water, right away I took the battery out and let it dry in a vent for hours, put the battery back in and my phone did continuous bootloops for hours until it finally got to the homescreen, but the touchscreen was not working at all, long story short I let the phonebdry on its on and tried turning the phone on again and the touchscreen and phone worked perfect, i dried the phone the next morning with a blow dryer on cool mode and everything was working great, but now out of no where the bottom half of my screen is not responding to touches so I have to turn the phone upside down to type this, I love this phone and got it 2 months ago when they dropped the price to $399. I have no insurance on this phone and only tmobile insurance that doesnt cover this phone, my contract is up and as much as I dont want to do it I guess I have to let this phone go and nove on to the GS3. :-(
Sent from my Galaxy Nexus using xda premium
Should have let it dry for at least 2-3 days while sealed in a bag of rice
Sent from my LG-P999 using XDA
iArtisan said:
Should have let it dry for at least 2-3 days while sealed in a bag of rice
Sent from my LG-P999 using XDA
Click to expand...
Click to collapse
This
Sent from my Galaxy Nexus using xda premium
I wish I did, but I needed my phone badly for my daughter and wife so I used i thinking everything was good. I think the GS3 comes in stores in 2 weeks I hope the Nexus gets better, great phone.
Sent from my Galaxy Nexus using xda premium
Dude at my work dropped his in the sink also and I took it apart and put it in a bag of rice for a week and put it back together and it worked just the same :/
that sucks man I suggest using a loaner phone or old one if you ever find yourself in this situation again
Sent from my Galaxy Nexus using xda premium
That sucks dude, sorry for your loss. **** happens... I keep my device as far away as possible from any liquids.
The phone has a 1 year warranty from Samsung though could you not send it into them to get it repaired?
That sucks though.
Upgrade to the GSIII, sell it and buy a new Nexus
Sent from my Galaxy Nexus using xda premium
Ngo93 said:
Upgrade to the GSIII, sell it and buy a new Nexus
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Just buy a new GN man. This is a bad idea because you're paying 280 for the GS3 and getting back into another tmo contract.
sounds like he did that on purpose as he's being pushy about buying a sg3.... so he was just looking for an excuse to get the new phone
Sent from my GT-P7500 using xda premium
msedek said:
sounds like he did that on purpose as he's being pushy about buying a sg3.... so he was just looking for an excuse to get the new phone
Sent from my GT-P7500 using xda premium
Click to expand...
Click to collapse
Funny you say that. I was trying to push the wife into letting me get a GSIII, and I accidentally dropped my GN in a puddle of water. Let it dry (only for about 12 hrs though) and started using it again. My charging port is real finnicky now, gotta wiggle the usb connector to get it to work just right and even then, it hardly ever mounts storage on the PC. So, it's down to modding my GN for a wireless charge mod (way cool), or spending $700 for an outright GSIII. Looks like wireless charging here I come lol.
Hahaha na I had a GS2 and dont want touchwiz anymore. Ive had a Nexus one and Im trying to stay nexus only from now on, my contract is up and I told myself why should I pay $130+ to fix my GN when I can just go get a GS3 on AT&T for $180? The nav bar on the bottom only responds to a few touches sometimes I have to flip my phone 180 to use my phone. I woke up this morning and my phone was working ok again and then later on It started acting up again with that portion of the screen. Ahhhhh.
Sent from my Galaxy Nexus using xda premium
phewizzo said:
Hahaha na I had a GS2 and dont want touchwiz anymore. Ive had a Nexus one and Im trying to stay nexus only from now on, my contract is up and I told myself why should I pay $130+ to fix my GN when I can just go get a GS3 on AT&T for $180? The nav bar on the bottom only responds to a few touches sometimes I have to flip my phone 180 to use my phone. I woke up this morning and my phone was working ok again and then later on It started acting up again with that portion of the screen. Ahhhhh.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
It's not too late to pull the battery and put the phone in a bag of rice, leave it there for a day or two.
The American versions of the SGS 3 are crippled. Get the international version. The american version gets a lesser CPU in order to have LTE.
That seems to be a trend as the Galaxy note, HTC One-X and the SGS 3 have all received lesser cpu's in the American versions.
phewizzo said:
I told myself why should I pay $130+ to fix my GN when I can just go get a GS3 on AT&T for $180?
Click to expand...
Click to collapse
ipfreelytech said:
The American versions of the SGS 3 are crippled. Get the international version. The american version gets a lesser CPU in order to have LTE.
That seems to be a trend as the Galaxy note, HTC One-X and the SGS 3 have all received lesser cpu's in the American versions.
Click to expand...
Click to collapse
Yea but the S4 isnt a slouch, plus the US versions got 2 GB of ram. Imm keep my GN till it dies hopefully.
Sent from my Galaxy Nexus using xda premium
ipfreelytech said:
The American versions of the SGS 3 are crippled. Get the international version. The american version gets a lesser GPU in order to have LTE.
That seems to be a trend as the Galaxy note, HTC One-X and the SGS 3 have all received lesser gpu's in the American versions.
Click to expand...
Click to collapse
FTFY Number of cores doesn't = superiority. Ask Intel.
The S4 holds its own CPU wise. GPU is weaker for sure but no slouch.
jonnyg1097 said:
The phone has a 1 year warranty from Samsung though could you not send it into them to get it repaired?
That sucks though.
Click to expand...
Click to collapse
Depends on the terms. Most warranties don't cover water damage
When I have my phone plugged into the charger the screen runs perfectly fine. Weird.
Sent from my Galaxy Nexus using xda premium
from my experience with water damage: Open the phone (service manual can be found on google. of course this voids warranty but the water damage already did that, so who cares.), take it apart completly. Carefully clean every single piece of the mainboard using a small/tiny brush and compressed air (make sure to keep enough distance to avoid introducing new water damage from the air). Use a strong magnifying glass to make sure you catch even tiny residues. I can provide you pictures of what to look for if needed, PM me for that.
If you're lucky there's no physical damage but just residue shorting contacts and increasing resistance and cleaning fixes that. If some chips got actual damage though you're out of luck, but it's worth a try.
I was in the same boat as you man. I unfortunately dropped in a bowl of water which I won't expand further on. I cried and ran to get rice and put it in it for 24 hours. It started working beautifully for a whole month. Then slowly but surely it started failing on me altogether. If I we're you I'd sell it on ebay and get about 180-200 for it, which is what I got, and get another one or something else. I'm using a brand new white one because nexus is in my blood. Try drying it a bit more. Oh and always good to have a spare phone lying around just in case
Sent from my Galaxy Nexus using XDA

exchange?

so i was wondering if i should exchange my note 2 for another note 2. today i saw on my screen a small scratch that you could only see when the screen is off. its nothing bad but considering i just got the phone less than 2 weeks ago its bothering my like crazy. i did not drop it and i think i got it when taking the phone in and out of my pocket. i ordered a screen protector last week but because of sandy (i live in nyc) most of my packages were delayed. so my question is should i return it to tmobile for a new one. i have up to nov 9 to return since thats the 14 day policy and i could just make up some bs about the bluetooth or wifi not working properly. (please i dont want a lecture about the moral issues of this but considering the price i paid and how new it is im sure most of you would second guess and consider this option)
If they notice it they won't take it more than likely
JFizDaWiz said:
If they notice it they won't take it more than likely
Click to expand...
Click to collapse
thats the thing. you will only see if when the screen is off and at a certain angle. lol. its a very light scratch but i know its there and i cant help but keep looking at it and trying to "buff" it out. lol. i know im being anal about it but i hate scratches especially when i just got the phone.
the tmobile store in a mall in NYC said $50 restocking fee when i wanted to exchange my white note 2 for a titanium note 2
You aren't being anal. I would feel and be the same way.. I thought our phone had Gorilla Glass?.. My last phone the T-Mobile SGS4G had Gorilla Glass. I NEVER used a screen protector (love the feel/slide of the glass) and it didn't get the slightest scratch on the screen. I had that phone for over 2 years.. I would expect the same from this phone if it has Gorilla Glass.. Just saying
i would recommend that you instead of taking it to a store, call 611 and tell them that the speaker or w.e is not working. they will replace it with a new unit free of charge.
Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.
OwenW71 said:
Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.
Click to expand...
Click to collapse
That's jacked up tmobile wouldn't take care of a defective phone they sent you. Poor CS! I hope you get a good one this time!
Sent from my SGH-T889 using xda premium
OwenW71 said:
Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.
Click to expand...
Click to collapse
Really? Hmm.. Not sure what to do now.. Lol. I mean it's not worth the hassle if I have to jump through that many hoops for a new phone.. Ughhh I just got my screen protector too.. You think it would be worth the hassle to try for a really light/fine/superficial scratch?
Sent from my SGH-T889 using Tapatalk 2
bapurado said:
Really? Hmm.. Not sure what to do now.. Lol. I mean it's not worth the hassle if I have to jump through that many hoops for a new phone.. Ughhh I just got my screen protector too.. You think it would be worth the hassle to try for a really light/fine/superficial scratch?
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Dude dont waste your time! Keep the phone you have! Tmobile will not replace a new one just bc your phone has a light scratch!!
Sent from my SGH-T889 using xda premium
I am waiting for the "I dont use screen protectors because the screens dont scratch" crowd to respond.
That being said, I doubt the screen was scratched when you got it. Not exactly sure why you would feel ok exchanging it for something you did, even if it was an accident.
Sent from my SGH-T889 using xda premium
My girl put a scratch on my phone by accident ... was very light but i couldnt deal with it.
Odin flashed a kernel and radio for another phone on my N2 and it wouldnt boot... took it to tmo (within the 14/30day period) got a brand new phone....Im keeping the plastic on it till my screen protector and case come this time

Sometimes I Really Hate Samsung

Usually not, but damn. Last week my original GNex had it's radio's take a dump. After 11 solid months, I rebooted one night and had data, but voice never came back. So I put everything back stock and walked into Verizon and paid $15 to have a replacement overnighted to me.
Now, a week later, I've come to the conclusion that my replacement is fubared. I've never seen a device experience sleep of death + turning into an oven so quickly and consistently before. It's good for 30, maybe 60 minutes tops before it craps out. This is awesome when your phone is your alarm clock.
So here I go again, getting ready to waltz back into the Verizon store and do the same song and dance again. Pay $15, get a phone on Tuesday, probably have something massively wrong, rinse and repeat. Hey, devices take a crap from time to time, and luckily mine did while still under warranty, but I'm taking picks on how many replacement units I have to go through before one finally sticks.
My guess is the 3rd replacement is a charm. Who wants the over?
Those of you who have gone through the replacement fiasco with Samsung, how many tries did it take you to get a good one?
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
mariosraptor said:
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Shipping to have it overnighted. It's also awesome that my local store doesn't toss out loaner phones while you wait (It'd make it easy to avoid that whole shipping thing). Maybe I'll call Verizon Tech Support just to bug them about.
no issues at all with mine...
I love Samsung personally
OOOh, free overnight shipping. Thanks Big Red!
Hopefully the next one is a charm because honestly, I don't know what I'd do without a Nexus device on Verizon's network. The alternatives make me cringe.
why is there no option for none
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
KWKSLVR said:
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
Click to expand...
Click to collapse
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
I went through 4 before I got my refurb, then I promptly sold it for a GSM model. That's one thing that I have to hand it to Verizon for, they were really good once I got the 1st defective one. I had 4 at one time, most overnighted at no cost and no fees or holds.
They did try everything they could to not send me one though... Unlike Google who were more then happy to send me multiple N7's.
Sent from my Nexus 7 using Tapatalk HD
I had to replace one because of dirt under the screen even though its new and heat issues, the replacement was perfect and never get hot under normal use. I also bought one recently and it has heat issue and poor screen as well, but I'll live with it for the price. Its sort of a luck thing with this device, especially a lottery with AMOLED screen. I was going to get the N4 but it seem to also have lots of little issues on its own, such as getting too hot, I really hate phones getting overheat.I'm still waiting on confirmation on the USB OTG too.
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
thesoldier said:
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
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The first time I went in, I was hoping that they'd have one in the back they could swap out for me, or a loaner phone (fat chance, I know). My job pretty much requires a working cell phone. I'm kind of surprised that Verizon was so willing to send a replacement out in just a few minutes. Granted, I don't know what alternative they'd have. There's no real way to troubleshoot SOD issues. My main concern is just not having to go through a massive fiasco running through multiple devices, especially with an 8 day vacation coming up.
bose301s said:
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
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Well, if it's still under warranty, I'd jump on it.
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
I had to replace one about ~8 months ago for screen ghosting. I was really satisfied with the replacement until now because the ghosting is back on the replacement. I'm contemplating switching to T-Mobile though, so I dunno if I'm going to attempt to replace this one.
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RoyJ said:
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
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Well that sucks. My screens have been great. Well, that, or I'm not picky. The second replacement seems rock solid so far. Good data speeds, strong signal, solid screen, solid GPS and no SOD/Overheating. Maybe I've lucked out...but I'm not uncrossing my fingers.
I've been through 5+ Nexi already. Tec Asurion is totally worth the $6.99 per month! Free overnight shipping FTW.
Well, so much for Replacement #2. I highly doubt it's the sim card.
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KWKSLVR said:
Well, so much for Replacement #2. I highly doubt it's the sim card.
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Lol why? Seems to me that 2 separate pieces of one HW with a common issue (signal) and only one other thing in common (SIM card) makes the one other thing the most likely suspect...
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Because I'm not that lucky.
KWKSLVR said:
Because I'm not that lucky.
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Thinking you're missing the forest for the trees.
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