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Does any one have the problem where the phone will shut off and not turn back on untill its plugged into a charger?
I called T-MO they said it sounds like a battery issue what do you guys think?
trinidad716 said:
Does any one have the problem where the phone will shut off and not turn back on untill its plugged into a charger?
I called T-MO they said it sounds like a battery issue what do you guys think?
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Almost certainly the battery. There is an outside possibility it is the circuits that control the power, but that seems unlikely.
stevedebi said:
Almost certainly the battery. There is an outside possibility it is the circuits that control the power, but that seems unlikely.
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Click to collapse
Thanks lets see if this battery replacement works..
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
Click to expand...
Click to collapse
Are you using a custom recovery ?
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
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Click to collapse
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
I've had this problem. It's not really a problem, and it's easy to solve.
Find a different charger, like an iphone charger (worked for me) but other chargers than the HTC One will work :-D
Sent from my HTC One X using XDA
Its completely turned off now, im charging it but the red light just keeps flashing on an off, gonna leave it in for 1-2 hours and see how it is.
Okay, I left it for around 1 hour but the red light has stop flashing, problem?
Anyone? I tried another charger like the iPhone but same result... HELP!
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
are u using custom recovery?
Now, the CWM Recovery has a bug that the phone cannot be charged when power off
I've faced your situation, I got into bootloader, flash back the official recovery first through bootloader, try your phone can be charged when power off
Tinderbox (UK) said:
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
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Click to collapse
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
MrPhilo said:
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
Click to expand...
Click to collapse
Tinderbox (UK) said:
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
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Click to collapse
Hmmm, I might bring it to work, but I can't get it swapped due to bootloader, fml.
H-Cim said:
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
Click to expand...
Click to collapse
That tip about plugging it into my laptop absolutely worked! I was panicking for a bit because my phone was stuck at the 0% boot screen and I thought it was bricked. But I followed this tip and it instantly started charging. Thank so much
Hey guys!
My phone died on me yesterday since I forgot to charge it the day before, it was dead in my pocket for 3 hours until I got home.
Without bothering to do anything, I simply plugged my dead phone into the charger and went to bed. I woke up today, unplugged it from the charger and the phone stayed with the charging symbol stuck, I pressed the power button and nothing so I had to make a battery pull to get it to turn on.
Any issue to what could have caused this? also any interesting battery saving tips? sprints crappy 3g network in my area is draining the battery quickly so I turned off mobile data.
EDIT: Snap, I think this belongs in the Q&A section sorry mods
forcing 2g mode should help.
you can also get a spare battery
letting a lithium battery drain to 0 reduces its life.
Not sure what could have happened to make your phone get stuck at boot when charging.
As far as battery saving tips, there are tons all over these forums, but it really depends on what you are willing to give up as far as features in order to save battery. You can always turn down screen brightness, turn off WiFi/Bluetooth/3G, uninstall battery-hogging apps, turn off sync and background data etc.. Its all about finding a good balance though.
martonikaj said:
Not sure what could have happened to make your phone get stuck at boot when charging.
.
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That's not his issue.
gab2012 said:
Hey guys!
I woke up today, unplugged it from the charger and the phone stayed with the charging symbol stuck, I pressed the power button and nothing so I had to make a battery pull to get it to turn on.
(
Click to expand...
Click to collapse
That's a sign of either:
dirty usb port, clean it.
Faulty or going faulty usb port.
Sometimes Rom, kernel issue.
atifsh said:
That's not his issue.
That's a sign of either:
dirty usb port, clean it.
Faulty or going faulty usb port.
Sometimes Rom, kernel issue.
Click to expand...
Click to collapse
Can I use compressed air to blow the possible dust out?
I'm running ru jellying m1 with no special kernel.
gab2012 said:
Can I use compressed air to blow the possible dust out?
I'm running ru jellying m1 with no special kernel.
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Click to collapse
I have that ROM as well this is one of the few listed bugs in the OP of that thread.
Sent from my Galaxy Nexus using xda premium
sstory792 said:
I have that ROM as well this is one of the few listed bugs in the OP of that thread.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Thanks, should have red the OP first
I have recently purchased the A50 and love it. However, this morning I woke up late for work as my phone had switched off during its overnight charge. There was no way to turn it back on until at least 10 minutes after taking it off charge and frantically running to work. Once the phone was on, it had 100% battery.
Does anyone have any idea why this happened? Could it be an overheating issue?
This has never happened to any other phone I've owned.
I have been charging with the cable the A50 comes with but with the S7 plug. Could that be the culprit?
If that's the case I will just use the A50 plug itself.
I have looked everywhere for an answer. This only happened today and may never happen again but I would like to know other people's opinions.
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
manus31 said:
Don't know why this happened,bug somewhere,software update,don't know,but do you really need to leave the phone on an overnight charge,
The treakle charge at 100% is known to cause heating issues, and I hear the a50 is not the most durable phone,.
Strange that it would just turn the phone off completely
Click to expand...
Click to collapse
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
daveydoo said:
To be honest, it could have been as simple as electric fluctuation. I have no idea.
I didn't charge last night as I as slightly reluctant to do so.
So far, the phone is working flawlessly and hasn't restarted or shut off on its own. I will eventually charge it once the power drops to almost 0.
Will update so as to let everyone know in case there are similar issues out there.
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Click to collapse
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
kkarakk said:
sounds like a bad battery in the phone, you should return it. i left it for overnight charging(forgot to remove it) and nothing happened.
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Click to collapse
When it happened to me it was the second time I had charged over night, the first time was fine.
I haven't done it since and so far the phone has been fine.
During Update my phone A50, I just press Power button+Vol down button together. After that my phone was off and can not on till now. I tried to press vol up + power button together but it did not work. Can you please Help.
My Samsung A50 just went off by itself after power went off and has refused to come up. Truth is i have charged it several times using this same power and i can tell power is almost stable except that i am using a different charger head to charge for some time now. Wont sill come up, any help or suggestion?
We have several of these A50's and up to now we had 3 of them with this problem.
At the moment that it refuses to turn back on i noticed that the back of the phone is warm , between the top of the phone and the word SAMSUNG . The rest of the phone is cold.
I left the phone alone for about 4 hours without power cable plugged in , after those 4 hours i plugged it in and after a minute it started charging with a indicator of 0% .
You can also try a forced reboot ( hold volume up and down + power button for 5 sec )
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
Same issue here, i reset my phone to factory settings then install all of my applications and since do that, the issue doesn't occurs any more till now (1 week)
Same here!
Same situation here!
It turned off during the night 3 times now!!
I was late to work The first time, now I have to activate the alarm on my wife's phone, because I don't trust this one anymore.
To turn it back on, you don't need to wait 4 hours, you just have to press power and volume down.
Samsung has to do something about this!
manssons said:
Did anyone manage to solve this issue? My girlfriend's A50 has shut down twice overnight now, and the only way to turn it on is by pressing power and volume down for 10 seconds. She has the May update.
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Click to collapse
That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
tys0n said:
That doesn't sound like it's actually turning off. More like it gets stuck with screen off and you're making a forced reboot with the button combination.
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Click to collapse
Yeah that might actually be the case, and it's completely hung since alarms won't go off. Apparently it does not seem like an isolated case so I guess we'll see what the store says.
Same situation at my A50 to. No notifications,no reaction, no alarm, no reacttion after simple power button press,only black display. It get alive only with described buttons combination-power+vol up .
The problem occure only after night charging time, in the morning.
I was advised not to leave on charge overnight. I have just got this phone and was asking live chat about something else and she mentioned new smart phones did not require full overnight charges and unplug as soon as it’s finished charging.. also that fully discharging battery to 0% is not recommended either and should be charged around 20% to increase the life of the battery. I think I will try that advice. Always had Samsung phones and been happy with my S5 for many years..but it’s very outdated and decided on upgrade but can’t justify the price of S10 lol.
My 2 XL is only a month old. There is no complain about charging before. It was normal. Hit 100% everytime. Until several days ago, I woke up in the morning and my phone does stuck at 99% with charging rapidly status. I've tried to drain the battery and fully charge, try to flash factory image, but the problem still exist. The phone does charge normally to 90%, then getting slow and more slow when hit 95%, it takes very long time to get to 99, then it stuck for hours. I'm using app called AccuBattery, just want to monitor the charge speed. And there it is, the phone stop the charging at 99%, charging speed shows -1 , so basically the phone cut the power input when hitting 99% although the status still not fully charged. Until I rebooted the phone then it will hit 100%.
So what happened to my phone? I'm using original charger from the box. Is it software or hardware issue? Thank you
The first image is when stucked on 99% and the charge speed show -1. After that I rebooted the phone then charge speed increasing, not -1 anymore at 99%. The second image is when the phone says fully charged at 100% and charge speed back to -1, which is normal if the phone already fully charged.
EDIT:
Solved - see my post below
What's the battery health at?
lil_ith said:
What's the battery health at?
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The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.
fauzanskywalker said:
The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.
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Click to collapse
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.
lil_ith said:
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.
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Click to collapse
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.
fauzanskywalker said:
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.
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Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot
lil_ith said:
Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot
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Click to collapse
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.
fauzanskywalker said:
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.
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Click to collapse
I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!
Az Biker said:
I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!
Click to expand...
Click to collapse
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.
fauzanskywalker said:
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.
Click to expand...
Click to collapse
When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)
Az Biker said:
[/HIDE]
When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)
View attachment 4846527
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Oh, I just realized that. Thank you. But I think it didn't work for me. Nvm, my phone is normal now :laugh:
I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.
I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today
carelockh said:
I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.
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Click to collapse
I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.
jovianjm said:
I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today
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Click to collapse
Check inboxes, already replied.
fauzanskywalker said:
I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.
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Click to collapse
Yeah I am content with the RMA replacement it's just fine, no issues thus far. Just annoying the update breaks charging sound file and lockscreen lock/unlock sounds. But I eventually got those issues fixed too.