Part of screen not responding to touch - Xperia Z5 Premium Q&A, Help & Troubleshooting

So today while using my Xperia Z5p, a specific part of the screen does not respond anymore to touch. It is exactly at the point the "send" button is sitting on when your keyboard is open in Whatsapp, LINE, WeChat, etc messengers. I tried diagnostics and I can wipe the whole screen clear, so I assume my screen is not dead anywhere.
HOWEVER, if I start a touch on the point I described earlier (beside power button), it does not respond to my touch. I can only start my touch on another point and drag pass it just fine.
Also, it DOES respond on some windows, I've found that it works normally when I pull my notification bar down. However, everywhere else it does not work.
It goes back to normal if I reboot my device, but after some time it occurs again. It has occured 3 times in 9 hours today.
Anyone else with the same issue? It does not respond if my starting point of touch is there, and does nothing even if I drag across the whole screen, so long as I started my touch at the specific point.
Running 32.2.A.0.253

Related

weird problem with touch screen

Just want to know if people have experienced weird problems with their touch screen on their Gnexus, i've had this phone for less than 1 week, and the problem arised twice.
the screen just dont reach to your finger touch, normally you swipe left or right in the home screen, and the pages just moves to the next screen centered, but the screen just stops when ever you let go, and on home screen when you push and hold an icon or widget the bin pops up at top to discard the item, on my phone, just a slight touch and no need to touch and hold will do the same thing. it's just like the screen has gone malfunction randomly with the screen registering a touch. I also think this happed when it is connected to a non samsung charger, but not too sure if i had the charger connected.
to rectify the problem, you need to power down the phone and on.
not too sure if this is a bug, or problem with the display, it's very hard to discribe it, but it's not normal.
thanks

[Q] GNex touch screen

Hello,
I find out that on the right and bottom edge of the touch screen, does not work properly. some times i have to tap more than one time to make it recognize the tap. and also when i pull notification bar down sometimes i cant send it back up. it gous up for half centimeter and comes back down. (as if it were magnetized ) i have to slide it up multiple times to close it. i tried several roms, but the issue is still there.
so i am asking what is wrong with my phone? how can i calibrate my screen. what solution do you suggest?
husko said:
Hello,
I find out that on the right and bottom edge of the touch screen, does not work properly. some times i have to tap more than one time to make it recognize the tap. and also when i pull notification bar down sometimes i cant send it back up. it gous up for half centimeter and comes back down. (as if it were magnetized ) i have to slide it up multiple times to close it. i tried several roms, but the issue is still there.
so i am asking what is wrong with my phone? how can i calibrate my screen. what solution do you suggest?
Click to expand...
Click to collapse
some gnex have a touchscreen issue. a couple that i have had had bad issues with the softkeys being unresponsive. unfortunately from what i've seen, google has not come up with a solution to this. in your case, it just may be a bad digitizer or something else touch related. i would try going back to complete stock and relocked and see what that does.

[GT-I9195] Touchscreen problems

Hey there,
sometimes after using phone for days, touch screen dont respond correctly on some specific placed on screen.
for example if i hold down at one point on the screen screen is thinking i press also like 1cm down and jumps up and down.
i will wait to re-produce the problem and post a screen from touchscreen with debug menu *#0*#
happens at least 3 times for now with multiple firmware, since a restart always is the solution i think its a samsung related software problem in stock rom.
Did you apply any screen protectors? Its a common issue with cheap ones
No, i dont have any. Also the its not always at the same position.

[Digitizer / Touchscreen] First unresponsive areas, now full screen no touch register

Hi all,
I have had a strange problem occur to me since yesterday. At first I could no longer pull down the notification menu. After enabling `show touch` in the developer options I could see that my touch would no longer register on the top ~1cm of the screen.
Then it became worse and now the touch screen does not work around 98% of the time across the entire screen. So doing anything on this phone is either impossible or it takes for ever. I have to press and press and press and sometimes it registers, but mostly it doesn't.
I took it apart and made sure all the contacts were still attached, put it back together again and for a few minutes the touch worked perfectly again, apart from the top 1cm. But now it has gone back to being nearly completely unresponsive.
I also tried a factory reset, going back a few nightly builds of CM13 and so forth ... nothing has helped.
Is there a fix for this, or is my digitizer broken, meaning I'll have to either replace the entire screen, the digitizer if possible or just get a new phone and bin this G3?
It hasn't had any tumbles or falls, nor any water contact.
Thanks.

Touchscreen Occasionally not responding

Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.

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