Help with salt water damage!! - Xperia Z5 Premium Q&A, Help & Troubleshooting

I'm on a cruise right now, my phone just fell into the pool and it stop working, then I realized the pool is fill with salt water. Now the phone is not working. I try to blowdry it and put it in a bag of rice. Is been 10 hours the phone is only flashing red led and is not starting up at all. This phone have no warranty because I import it from Europe as I don't think Sony USA will fix it.
Please help! What can I do right now? I'm still on the cruise right now and 2 more days till I get home

Just contact Sony and ask if they will try to repair under warranty. Not to make you scared, but I think they will not fix it onder warranty because of the salt water. But this is the only thing you can try.
The red flashing LED means that the phone is still intact, you can try to plug the phone into your pc when you're at home.

Killastyle said:
Just contact Sony and ask if they will try to repair under warranty. Not to make you scared, but I think they will not fix it onder warranty because of the salt water. But this is the only thing you can try.
The red flashing LED means that the phone is still intact, you can try to plug the phone into your pc when you're at home.
Click to expand...
Click to collapse
But will Sony USA fix a phone not from their region? Or should I lie about the water damage is from regular pool??

3vilhomer said:
But will Sony USA fix a phone not from their region? Or should I lie about the water damage is from regular pool??
Click to expand...
Click to collapse
I don't know. Sony is Sony.
Read this http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/

Killastyle said:
I don't know. Sony is Sony.
Read this http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
Click to expand...
Click to collapse
According to that, my phone have no hope...

hello if it flashes red is the battery that is completely unload the load test to see !!!

xrenoix said:
hello if it flashes red is the battery that is completely unload the load test to see !!!
Click to expand...
Click to collapse
um i dont understand what you mean...

Killastyle said:
Just contact Sony and ask if they will try to repair under warranty. Not to make you scared, but I think they will not fix it onder warranty because of the salt water. But this is the only thing you can try.
The red flashing LED means that the phone is still intact, you can try to plug the phone into your pc when you're at home.
Click to expand...
Click to collapse
i charged the phone for 1 hour using original QC charger, still flashing red.
i plug it into the PC and PC doesnt detect the phone at all, leaving it on charging only with flashing red
i hold vol up to plug in PC i get a solid blue LED but still no screen.
what else can i do now?

3vilhomer said:
i charged the phone for 1 hour using original QC charger, still flashing red.
i plug it into the PC and PC doesnt detect the phone at all, leaving it on charging only with flashing red
i hold vol up to plug in PC i get a solid blue LED but still no screen.
what else can i do now?
Click to expand...
Click to collapse
I think it is a hardware problem. Guess you really have to contact Sony. Nothing you can do yourself. Just play stupid and say it fell in the water.
Sent from my E6853 using XDA-Developers mobile app

Killastyle said:
I think it is a hardware problem. Guess you really have to contact Sony. Nothing you can do yourself. Just play stupid and say it fell in the water.
Sent from my E6853 using XDA-Developers mobile app
Click to expand...
Click to collapse
should i let it sit in the rice for more days to suck more water out??

3vilhomer said:
should i let it sit in the rice for more days to suck more water out??
Click to expand...
Click to collapse
you made mistake in the first place, you shouldn´t use blow dryer, you should put in the rice instead. now you probably made some damage in your phone with blow dryer.
also this is warning for everyone, if your phone gets broken after getting touch with water, don´t use blow dryer, put your phone in the rice and leave it at least for 24 hours.

spaha-bih said:
you made mistake in the first place, you shouldn´t use blow dryer, you should put in the rice instead. now you probably made some damage in your phone with blow dryer.
also this is warning for everyone, if your phone gets broken after getting touch with water, don´t use blow dryer, put your phone in the rice and leave it at least for 24 hours.
Click to expand...
Click to collapse
o crap!! so basically my phone is doom...

spaha-bih said:
you made mistake in the first place, you shouldn´t use blow dryer, you should put in the rice instead. now you probably made some damage in your phone with blow dryer.
also this is warning for everyone, if your phone gets broken after getting touch with water, don´t use blow dryer, put your phone in the rice and leave it at least for 24 hours.
Click to expand...
Click to collapse
https://www.gazelle.com/thehorn/2014/05/06/gazelles-guide-water-damage-truth-rice-galaxy-everything/

after a week the phone is still not charging, is not even able to connect to the PC, i try holding vol up and it doesnt give me any blue LED. everytime i press the power button it only flashes red LED. does this mean my phone is a brick now?

i had contacted SONY and they said i bought this phone from hong kong considering as grey market phone and wont fix it for me in USA. what can i do with the phone now? is there any other local shop can fix SONY phones? i ask a few and most of them dont know how to fix SONY phones, only Samsung and iPhone.

Related

[Q] HTC Desire won't start!

Hi! I'm new to this forum so I hope there will be some understanding for the urgency.
Here's the deal; I dropped my HTC Desire in the toilet, clumsy me. I managed to grab it within a few seconds and so I removed all parts and let them dry over a towel. Stupidly enough, I tried to reboot the phone after some time, not thinking that electricity and water does not mix too well. I dried the cell phone with a vacuum cleaner for about 5 minutes and placed it in a bowl of rice. Just recently, I tried to start the phone with the charger plugged in but it won't work this time either. The phone keeps vibrating and vibrating until I remove the battery - what should I do?
Any help is appreciated!
Difeddy said:
Hi! I'm new to this forum so I hope there will be some understanding for the urgency.
Here's the deal; I dropped my HTC Desire in the toilet, clumsy me. I managed to grab it within a few seconds and so I removed all parts and let them dry over a towel. Stupidly enough, I tried to reboot the phone after some time, not thinking that electricity and water does not mix too well. I dried the cell phone with a vacuum cleaner for about 5 minutes and placed it in a bowl of rice. Just recently, I tried to start the phone with the charger plugged in but it won't work this time either. The phone keeps vibrating and vibrating until I remove the battery - what should I do?
Any help is appreciated!
Click to expand...
Click to collapse
the fact its vibrating must be a good sign, atleast it means you didnt fry the whole thing when u tried to switch it on wet, the best i can recomend is put it back in a air tight container filled with rice, make sure the desire is totaly submerged in the rice and leave it for 24 hrs+ , if it wont switch on after that, then its a repair job
AndroHero said:
the fact its vibrating must be a good sign, atleast it means you didnt fry the whole thing when u tried to switch it on wet, the best i can recomend is put it back in a air tight container filled with rice, make sure the desire is totaly submerged in the rice and leave it for 24 hrs+ , if it wont switch on after that, then its a repair job
Click to expand...
Click to collapse
Have to agree; at least it's giving some sort of sign! Problem is that it won't stop vibrating and the screen remains black - no lights, etc. I suppose I'll have to give it a try and see what follows. My parents wouldn't be too happy with me explaining the circumstances... Lesson learned.
Thanks for your help!
AndroHero said:
the fact its vibrating must be a good sign, atleast it means you didnt fry the whole thing when u tried to switch it on wet, the best i can recomend is put it back in a air tight container filled with rice, make sure the desire is totaly submerged in the rice and leave it for 24 hrs+ , if it wont switch on after that, then its a repair job
Click to expand...
Click to collapse
and if it is a repair job, have fun
http://tjworld.net/blog/htc-desire-tear-down
http://forum.xda-developers.com/showthread.php?t=720717&highlight=teardown
I used both guides to fix my broken AMOLED.. good luck!
hope this helps! and hope your Desire isnt broken!
!PANDA said:
and if it is a repair job, have fun
I used both guides to fix my broken AMOLED.. good luck!
hope this helps! and hope your Desire isnt broken!
Click to expand...
Click to collapse
Thanks for the reply! Are you quite sure if it's worth the risk, though?
-----------
F*ck. I placed the cell phone in a box of rice and let it stay for about 20 hours, but it won't start at all now after a few attempts. No vibration at all. I'm starting to think that I'm screwed.
YES!!!
It booted up now! The power button doesn't appear to work properly, but it will start!
Difeddy said:
YES!!!
It booted up now! The power button doesn't appear to work properly, but it will start!
Click to expand...
Click to collapse
well thats a start, give it a few more days in a bowl of rice and if that wont help (to make sure everything work!) hopefully it will! but yu know.. if you have no insurance and have no choice, get a compressed air spray and have fun
!PANDA said:
well thats a start, give it a few more days in a bowl of rice and if that wont help (to make sure everything work!) hopefully it will! but yu know.. if you have no insurance and have no choice, get a compressed air spray and have fun
Click to expand...
Click to collapse
The power button isn't working now either. Will check if the warranty covers this, I'm just hoping that there will be no indications of water damage.
Difeddy said:
The power button isn't working now either. Will check if the warranty covers this, I'm just hoping that there will be no indications of water damage.
Click to expand...
Click to collapse
There are usually little white stickers inside the phone which turn red if they get wet, so my guess is you've got little hope trying to get a warranty repair.
Regards,
Dave
foxmeister said:
There are usually little white stickers inside the phone which turn red if they get wet, so my guess is you've got little hope trying to get a warranty repair.
Regards,
Dave
Click to expand...
Click to collapse
Well, there is a sticker near the battery slot on the phone and another one on the battery itself. Both of them are white, luckily enough. We'll see what the guy says, thanks for the help though!
Hello!
Got any luck with a service with power button?
I have the same issue. Phone fell into water.. after few days phone works fine, except power button.
HTC Service refuses to make a guarantee repairment (suprisingly - liquid damage).
I think, in my case power button is short-circuited: when inserting the battery, phone is turning on and starting up w/o any problems (normally, Desire doesn't do that, I've tested friend's phone).
Unfortunately, get the root and remap sleep button to optical trackball isn't an option for me...
Someone advised me to disassemble the phone, and try to clean the power button with an alcohol. But I didn't tried this yet...
AE777 said:
Hello!
Got any luck with a service with power button?
I have the same issue. Phone fell into water.. after few days phone works fine, except power button.
HTC Service refuses to make a guarantee repairment (suprisingly - liquid damage).
I think, in my case power button is short-circuited: when inserting the battery, phone is turning on and starting up w/o any problems (normally, Desire doesn't do that, I've tested friend's phone).
Unfortunately, get the root and remap sleep button to optical trackball isn't an option for me...
Someone advised me to disassemble the phone, and try to clean the power button with an alcohol. But I didn't tried this yet...
Click to expand...
Click to collapse
I'm a bit late, I suppose.
We sent the phone for a repair job but it was "quickly" sent back to me. Good of them to say this a month later, when I was eagerly waiting for them to send it back, whole and functional. Anyhow, I got it back and fortunately; it worked. There were no issues, what-so-ever, with the goddamn power button.
But, ironically enough, I managed to trip into a lake yesterday. What goes around comes around. At least I wasn't browsing for some porn this time. Jokes aside, the power button doesn't seem to be working anymore. Sometimes it'll respond when I boot the phone up, but now it doesn't seem to do this anymore.
Disconnect motor
Disassemble the phone and disconnect contact on vibration motor? Or remove motor and reassemble phone. Worth a try to get a functioning phone minus vibration option. :fingers-crossed:
Hey can know how much the company charge for d repair ????

[Q] One X screen problem

So yesterday me and my friends went near a lake and had a little bit of alcohol,so i fell into the water with the phone in my pocket turned of.
But later when the phone dried,i turned it on and it was all working but the screen brightnes is not adjustable,now can anibody advise me what to do
First of all that's funny! Silly things happen when we are drunk.
I suggest you fully dry your phone out put it in a sack of rice for a few days then see what happens.
Sent from my HTC One X using Tapatalk 2
nikzDHD said:
First of all that's funny! Silly things happen when we are drunk.
I suggest you fully dry your phone out put it in a sack of rice for a few days then see what happens.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
he sa
I already opened up the phone and dried it,but still the same problem
teonagode said:
he sa
I already opened up the phone and dried it,but still the same problem
Click to expand...
Click to collapse
It's highly unlikely you managed to get it completely dry in 1 day.
Stick it in a bag of rice for 24 hours and hope for the best.
Rusty! said:
Stick it in a bag of rice for 24 hours and hope for the best.
Click to expand...
Click to collapse
I did that and almost everything working properly,only the screen brightnes is still not working,help please?
teonagode said:
I did that and almost everything working properly,only the screen brightnes is still not working,help please?
Click to expand...
Click to collapse
You could try a factory reset, but strange things happen from water damage.
My old Sony Ericsson worked fine, except for the fact (after I dropped it in a pan of gravy) that the gsm aerial only had a weak signal. Everything else was normal..
Could try silica gel, but there could be corrosion (you can't always even see the corrosion) from minerals/deposits in the water, which is causing a short circuit somewhere, causing the problem.
Unfortunately any water damage automatically (to the repair centers at least) means it's BER (beyond economical repair) so if you can't fix it from it drying out (ideally give it at least 3 days or even more in the rice or silica gel) the only option really is to buy a new one, or claim on insurance if you have cover.
Sent from my HTC One X using xda app-developers app
lawrence750 said:
You could try a factory reset, but strange things happen from water damage.
My old Sony Ericsson worked fine, except for the fact (after I dropped it in a pan of gravy) that the gsm aerial only had a weak signal. Everything else was normal..
Could try silica gel, but there could be corrosion (you can't always even see the corrosion) from minerals/deposits in the water, which is causing a short circuit somewhere, causing the problem.
Unfortunately any water damage automatically (to the repair centers at least) means it's BER (beyond economical repair) so if you can't fix it from it drying out (ideally give it at least 3 days or even more in the rice or silica gel) the only option really is to buy a new one, or claim on insurance if you have cover.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
THx for the answer,but unfortunately this phone dosent have a warranty,i think im just gonna buy the screen and then im gonna send it to my nearest reapir center,and yes i can see dried up water under the screen.
i know the feeling! my dhd got wet yesterday in the rain argh! even the battery indicator shows no water damage (to that at least) yet the screen is buggered lol. looks like its been smashed in a way. got it in a tub of rice currently.. hoping it might dry out.
glad it wasnt my hox it happened to anyway
lawrence750 said:
i know the feeling! my dhd got wet yesterday in the rain argh! even the battery indicator shows no water damage (to that at least) yet the screen is buggered lol. looks like its been smashed in a way. got it in a tub of rice currently.. hoping it might dry out.
glad it wasnt my hox it happened to anyway
Click to expand...
Click to collapse
Argh sry to hear you about you too,best lucks and hopes that your dhd dries and work fine
teonagode said:
Argh sry to hear you about you too,best lucks and hopes that your dhd dries and work fine
Click to expand...
Click to collapse
Is this a original screen that i can replace on my phone http://www.amazon.co.uk/Display-Scr...NMKS/ref=sr_1_3?ie=UTF8&qid=1348642366&sr=8-3 ?
teonagode said:
Is this a original screen that i can replace on my phone http://www.amazon.co.uk/Display-Scr...NMKS/ref=sr_1_3?ie=UTF8&qid=1348642366&sr=8-3 ?
Click to expand...
Click to collapse
the review says its not original. i'd steer clear personally.

Q HTC ONE X bricked?

Hey everyone, i got the HTC One X from a friend for repairing it, but i think its bricked, i know how to flash with clockworkmod from my LG Phone but this Phone just dont boot anyway, no bootloop, no nothing, its not starting
when i connect micro USB, the LED is red and is going to green after a few minutes, but its not booting or touch keys are flashing, nothing :/ volume and power dont work either, do you guys have an idea?
My only suggestion is to hold power down for 10 seconds and if it restarts its ok
exocetdj said:
My only suggestion is to hold power down for 10 seconds and if it restarts its ok
Click to expand...
Click to collapse
not working
i think it has water damage because he found it in the rain after loosing it xD
any other ideas?
eek, not good, is it insured?
Plug the phone into your PC, if it shows as apx in device manager it is a hardware fault, if you take the phone apart leave the main board in place, leave in a dry warm place for a week, u could use rice or a dessicant like the bahs u find in shoe boxes, this will dry the device out, there are also lots of shops that offer water damaged repairs services.
Ultimately tjo even if u repair it after water damage the phone will never be the same
Sent from my Nexus 7 using xda app-developers app
Jonnibravo said:
Plug the phone into your PC, if it shows as apx in device manager it is a hardware fault, if you take the phone apart leave the main board in place, leave in a dry warm place for a week, u could use rice or a dessicant like the bahs u find in shoe boxes, this will dry the device out, there are also lots of shops that offer water damaged repairs services.
Ultimately tjo even if u repair it after water damage the phone will never be the same
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
thanks for your advice, it has white things on the USB Port and i think its bricked like my LG Phone they wont repair water damaged phones cheap in germany
facekill1337 said:
thanks for your advice, it has white things on the USB Port and i think its bricked like my LG Phone they wont repair water damaged phones cheap in germany
Click to expand...
Click to collapse
Sounds like internal water damage caused and short circuit by powering the device on with water in it.
A friend of mine had the same exact problem, he had his phone insured though (not for water damage but he lied and said he was calling and it suddenly went raining, they actually believed that and he was given a brand new hox)

[Q] S3 Motherboard

Hi,
My mobile fell into water and when i took it out, there was one light and the phone switched off!
I dried it under dryer but no good, is my motherboard gone? or any chance ?
I had rooted my phone, so will they come to know its rooted and warranty will go?
OzaKunal said:
Hi,
My mobile fell into water and when i took it out, there was one light and the phone switched off!
I dried it under dryer but no good, is my motherboard gone? or any chance ?
I had rooted my phone, so will they come to know its rooted and warranty will go?
Click to expand...
Click to collapse
Dryer alone would not take out all the water of the internals of the phone. Best move, not sure if you're still in time as I haven't done it, is to take zip lock bag and fill it with white rice and put in the phone in without cover and battery. The rice will absorb he moisture and leave it completly dry inside.
leave it over night in the rice before trying to turn it on. If it doesn't turn then they won't know it's rooted. If you have Asurion, some say they don't care much if you have rooted a device and they sometimes surcharge $25 for flashing to stock.
Good luck!
You can also us desiccant Bags. They work quite well,an are fairly cheap. Just whatever you do, do not turn on the device till you have fully died it out.
prboy1969 said:
You can also us desiccant Bags. They work quite well,an are fairly cheap. Just whatever you do, do not turn on the device till you have fully died it out.
Click to expand...
Click to collapse
that's very important, don't turn it on until its completly dry or the device could and will short and there's no coming back from that...

help recover from after being submerged in water

Hi long story short: Phone slip from my jacket into a ice cold water cooler and spend there at least 2 minutes.
I was able to disassemble and dry it up, did a trick with usb charging and replugging the battery at the same time of powering it up and I got it working again.
The display is soaked in water still no matter how much I try to dry it using a hair dryer. So I order a new one. + a new battery just in case this ones goes bad eventually.
Now my problem is that the usb is not being recognized while plugged on a computer.
Beside this I don't know what other hidden issues it might have.
How screw am I ?
How much mileage can I get out of this phone now?
Do you have any kind of corrosion on metal contact and/or phone motherboard? If so, the only way to fix corrosion is to clean it in ultrasound bath with chemicals.
you're not suppose to turn it on until it fully dried, too late for that
you should have left it in some rice for a few days
do it now and it might still be recoverable since it seems to still work, but don't get your hopes up
anonxlg said:
you're not suppose to turn it on until it fully dried, too late for that
you should have left it in some rice for a few days
do it now and it might still be recoverable since it seems to still work, but don't get your hopes up
Click to expand...
Click to collapse
it was still on when I took it off the cooler, I couldn't turn it off without using the power button and this is not a galaxy that I could remove the battery right away. I wasn't at my place and didn't have any tools with me.
The phone is working now, but I don't know for how long. thanks for your advice thou.
then it's probably fine then, it can't get worse at least
anonxlg said:
then it's probably fine then, it can't get worse at least
Click to expand...
Click to collapse
Yes it can, sometimes water damage shows itself after a few hours or days (corrossion). Hope OP is lucky and there is no permanant damage :fingers-crossed:
gee2012 said:
Yes it can, sometimes water damage shows itself after a few hours or days (corrossion). Hope OP is lucky and there is no permanant damage :fingers-crossed:
Click to expand...
Click to collapse
Thanks for your reply, this is what I am mostly worried about. I don't know what I can do to meausure the extend of the damage at this point, so I am sailing blindfolded atm.
Icharius said:
Thanks for your reply, this is what I am mostly worried about. I don't know what I can do to meausure the extend of the damage at this point, so I am sailing blindfolded atm.
Click to expand...
Click to collapse
Put the turned off phone covered in a bowl with uncooked rice asap and let it in for a day or two to extract as much moisture as possible :good:
Well it seems it is done.
First the volume button went out, then the power button. I tried and clean it again with alcohol to no avail. Send it to a repair shop to see if they can fix it since the phone is still working but can't turn it off without the buttons.
Thanks everyone that chime in. really appreciate it!

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