Hi, yesterday i order the LG G4 on ebay from a seller called tropical mobile from singapur, what i wanna know if someone here buy one from them and wich serial number you have 505-509 or higher and if you buy it from him and you have any model between 505-510 did you experienced any problems like sudden death or the constant lg bootloop?
Sorry if my english is bad
go for higher serial number even in s/n 60's there has been reported bootloop issue so ur not safe even in the newer ones buy any other branded phone like samsung dont buy LG but u if got heart for it go for refurbished one those who are already had motherboard replaced n still under warranty by LG cuz even if motherboard is replaced ur phone still could bootloop ...unlocking the bootloader on a repaired G4 is a whole lot different issue also and yes there has been reported bootloop issue is 505-510
JuanS90 said:
Hi, yesterday i order the LG G4 on ebay from a seller called tropical mobile from singapur, what i wanna know if someone here buy one from them and wich serial number you have 505-509 or higher and if you buy it from him and you have any model between 505-510 did you experienced any problems like sudden death or the constant lg bootloop?
Sorry if my english is bad
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http://forum.xda-developers.com/g4/general/tropicalmobile-ebay-heres-expect-inside-t3125727
jinderation said:
go for higher serial number even in s/n 60's there has been reported bootloop issue so ur not safe even in the newer ones buy any other branded phone like samsung dont buy LG but u if got heart for it go for refurbished one those who are already had motherboard replaced n still under warranty by LG cuz even if motherboard is replaced ur phone still could bootloop ...unlocking the bootloader on a repaired G4 is a whole lot different issue also and yes there has been reported bootloop issue is 505-510
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Yes i know but if ots possible i just want to know the experience of someone who bought it there for security
Related
Got h818n in august and motherboard was replaced in january due to crashing. Earlier this march, screen was flickering and hence qas replced completely by service center. But yet again facing this issue. Also made a video of it but dont know how to upload it here.
Need help/ suggestions what to do further.
Please!
I had the same problem but mine was new h815. I sent it to repair at LG and they changed my motherboard. I had sn505, now I'm on sn602. What is your serial number? Is not the screen, it's motherboard's faulty connection with the screen
johnxarma said:
I had the same problem but mine was new h815. I sent it to repair at LG and they changed my motherboard. I had sn505, now I'm on sn602. What is your serial number? Is not the screen, it's motherboard's faulty connection with the screen
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How to check it?
Mine was a new phone as well. Refurbished as in motherboard and complete display is changed.
Mine is brand new, month old and i saw flickering two times already just for 2-3 seconds. S/N 602.
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clotveins said:
How to check it?
Mine was a new phone as well. Refurbished as in motherboard and complete display is changed.
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Remove the battery and there is a sticker there. Then you'll see the s/n. Tell me your first 3 numbers
Sent from my LG-H815
soo I made some digging through the internet and i found Official LG statement about G4 and it says that :
"LG Electronics has been made aware of a booting issue with the LG G4 smartphone that has now been identified as resulting from a loose contact between components. Customers who are experiencing booting issues with their LG G4s should contact their local carrier from where the G4 was purchased or a nearby LG Service Center (LG Electronics) for repair under full warranty."
I have unlocked bootloader and they sent me back my G4 from service with bill for over 250$...
I focused on that sentence : " Customers who are experiencing booting issues with their LG G4s should contact their local carrier from where the G4 was purchased or a nearby LG Service Center (LG Electronics) for repair under full warranty."
Soo , what do you think about it ?
When I show that sentence to the service , will G4 get repaired ? or it will provide something else ?
(I'm sorry for my English , if it's bad ,because I am from Poland and it's not my native language )
I believe they usually regard unlocking the bootloader as voiding the warranty. Some have gotten theirs fixed while a lot of others haven't.
Depends on where you at, because I believe in Germany your warranty is not void if you unlock bootloader, cause LG HAS to treat Hardware issues differently form Software Issues, so they are not allowed here to take your warranty away from you if you tweak Software Side
ShikseWTF said:
Depends on where you at, because I believe in Germany your warranty is not void if you unlock bootloader, cause LG HAS to treat Hardware issues differently form Software Issues, so they are not allowed here to take your warranty away from you if you tweak Software Side
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In few days I will send it back to them and we will see.
MajkelWu said:
In few days I will send it back to them and we will see.
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Do you have any news regarding the warranty? I bought my LG G4 in Poland and actually unlocked the bootloader, yesterday got the boot loop issue and now Im not sure whether warranty is still available...
undef1ned said:
Do you have any news regarding the warranty? I bought my LG G4 in Poland and actually unlocked the bootloader, yesterday got the boot loop issue and now Im not sure whether warranty is still available...
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I sent it back to the seller of the phone and he doesn't want to refund me this phone...
ehh Poland has such a stupid law...
MajkelWu said:
I sent it back to the seller of the phone and he doesn't want to refund me this phone...
ehh Poland has such a stupid law...
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But what about the warranty? Where have you bought it at? I have mine from MediaMarkt, just emailed them, they told I should bring it to them... I'm just thinking what they will tell me when they will see "Bootloader Unlocked" message
Lg hungariy say :no
Unlocked bootloader with bootloop / motherboard issue
Hello, I've face the same bootloop issue recently, I had unlocked bootloader. I've contected with LG customer support, where I described the whole situation. I've returned the device (as the customer care suggested me by knowing the situation) to a Hungarian - local - LG service. Now regardless what LG's customer care said they don't want to replace my motherboard because of the unlocked bootloader. :crying:
What you suggest me to do? Where can I check that why someone's got repaired while the other's aren't? It depends on where you live, that they fix this problem or not (even with unlocked bootloader)?
ps: I've got a H815, with T-Mobile carrier lock
Thanks forwards!
So im about to get an LG G4 dual sim variant H818N or H818P and im worried about the hardware defect that most G4s have causing the bootloop. I wont have any way to get it repaired if that happens to mine coz i dont have LG warranty in my country. So any suggestions on what to look for in the fone? or shud i give up on a G4 altogether and get a dual sim G3 (iv been using a single sim G3 for over a year now)?
If you can't get warranty then its best to look at something else. Warranty is your only cover for what requires a motherboard replacement and this is the most expensive component of the device.
Buying new now means you will get a serial that begins with 60x. Older stock would have been sold. But there are reports, a few with that serial also being affected. Course the numbers are very low as more people bought earlier than now but since the price is atttractive there will also be more people interested.
The problem takes like 6-7 months to manifest. Which if you are in warranty gets you a fix at no cost.
If you buy one ,make sure you get with warranty . If not ,think about something else .
Looking for a board and someone to repair it will be big hassle for me so I guess il drop the idea of getting a G4. Thanks for the help.
I guess il go for a G3 then. Thanks for the help.
I found a good price for this phone on ebay, and i'm wondering if i buy this do i have to worry about the bootloop problem?
kel29738 said:
I found a good price for this phone on ebay, and i'm wondering if i buy this do i have to worry about the bootloop problem?
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yes you have to worry.. phones upto 604 have had a bootloop have not seen anymore any newer.
tips make sure of this.. the 3 firrst digits of serial number you should ask fro 601 and up this means phone was manufactured on jan 2016 6 stands for year 2016 and 01 for month january.. so a 603 will be march 2016. avoid the ones that start at 5xx. and even the 6xx still bootloop but its lower...
also make sure you get warranty. and get phone that can be bootloader unlocked.. also get phone that its for your country ..as if it gets bootloop sending a h815 phone to LG usa example they wont fix it you need to send it to origin country like europe.. so as long as you get 6xx and have warranty its low possibility to get bootloop. andin case you can fix it by sending it to LG.
raptorddd said:
yes you have to worry.. phones upto 604 have had a bootloop have not seen anymore any newer.
tips make sure of this.. the 3 firrst digits of serial number you should ask fro 601 and up this means phone was manufactured on jan 2016 6 stands for year 2016 and 01 for month january.. so a 603 will be march 2016. avoid the ones that start at 5xx. and even the 6xx still bootloop but its lower...
also make sure you get warranty. and get phone that can be bootloader unlocked.. also get phone that its for your country ..as if it gets bootloop sending a h815 phone to LG usa example they wont fix it you need to send it to origin country like europe.. so as long as you get 6xx and have warranty its low possibility to get bootloop. andin case you can fix it by sending it to LG.
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Do you think this want bootloops? http://www.ebay.com/itm/LG-G4-H811-...-Brown-Leather-T-Mobile-B-D-ESN-/252401123261
is there any way to force bootloop???? with a kdz file or changing something with root permision ??? i need to send my phone to the SAT
kel29738 said:
Do you think this want bootloops? http://www.ebay.com/itm/LG-G4-H811-...-Brown-Leather-T-Mobile-B-D-ESN-/252401123261
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i cant tell unless you ask for first 3 digits of serial number. ask the seller cause you done want something that would bootloop on you. and that phone has bad imei. means it wasnt paid off. and was blocked in that country the phone is. i think that blocked or bad imei unlock are expensive.. i asked one guy in Los Angeles area and said 90 dollars to make it work.
Hello , When you send a lg phone for service with issue in motherboard(aka bootloop issue) and they replace it.Service guys associate the new imei and serial number with the old ones ? So if 2 year warranty is over but the new mainboard is much newer, in case of another issue ,for example screen flickering,could we send to it another service center and just don't tell them that the mainboard is replaced?
thanos1916 said:
Hello , When you send a lg phone for service with issue in motherboard(aka bootloop issue) and they replace it.Service guys associate the new imei and serial number with the old ones. So if 2 year warranty is over but the new mainboard is much newer, in case of another issue ,for example screen flickering,could we send to it another service center and just don't tell them that the mainboard is replaced?
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If im not mistaken it should be from the time they send it back the waranty should basicly be reset. Again if im not mistaken
There have been users send there g4 in multiple times over the last couple years. And ive never heard anyone complain of that.
To make things more clear,
Does service keep record globally to lg the mainboard replacement? So can I claim warranty for screen if passed 2 years from the day I bought it but the replaced mainboard serial number says that I have warranty till August of 2018?Maybe somewhere else from the service shop where I sent it for the bootloop issue because they will not know that mainboard is replaced.
Thanks.
thanos1916 said:
To make things more clear,
Does service keep record globally to lg the mainboard replacement? So can I claim warranty for screen if passed 2 years from the day I bought it but the replaced mainboard serial number says that I have warranty till August of 2018?Maybe somewhere else from the service shop where I sent it for the bootloop issue because they will not know that mainboard is replaced.
Thanks.
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Ill thank that response. That is a very good ? I would like to know that myself.
I was always under the assumption tbat yes any time u send a device in on a waranty and a poce with any kind of serial nums gets replaced the new serial is the new waranty date. I dont think the old imeis are any good any more as people with locked bootloader try to use old unlock bins. Have to update theyre device id and imei with lgs unlock site as their old ones arent reconized any more after mb replacement.
TheMadScientist420 said:
If im not mistaken it should be from the time they send it back the waranty should basicly be reset. Again if im not mistaken
There have been users send there g4 in multiple times over the last couple years. And ive never heard anyone complain of that.
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Click to collapse
thanos1916 said:
To make things more clear,
Does service keep record globally to lg the mainboard replacement? So can I claim warranty for screen if passed 2 years from the day I bought it but the replaced mainboard serial number says that I have warranty till August of 2018?Maybe somewhere else from the service shop where I sent it for the bootloop issue because they will not know that mainboard is replaced.
Thanks.
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No. Your warranty will not extend to "forever" (if we assume you have a repair once a year.. ) or being reset just because something get replaced. I can speak for Europe only but I don't believe that any other country will do it different. Normally all vendors record the device warranty globally because if not they would loose many money. I say I don't believe but only LG knows for sure.
The bootloop issue is another story. This gets even repaired when outside of warranty e.g. in the USA due to the signed law suit. That's why this is not an issue for the most people.
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Sent from my LG-H815 using XDA Labs