Bricked Phone After Update To Marshmallow - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Hi, everyone! I have an unrooted, stock firmware (well, not anymore), Verizon Galaxy Note 4 (N910V).
Now, after I attempted to update, through the prompt in my status bar... everything went haywire. I can't even do a factory reset from recovery, and all I can get to is the Verizon logo as it turns on. And nothing else. I went to a Samsung Tech Center in a Best Buy, but because my phone (somehow, never rooted it and did a factory reset after I tried and failed) says Custom on the first bootup screen, the guy wouldn't touch it. How can I fix this myself? I have Odin, and the Samsung Drivers. I have searched around the web, but I have been unable to find a STOCK version of 6.0.1 to flash using Odin. If someone could help me find a way to fix this, even if it doesn't involve flashing, I'd be greatly appreciative. I've searched around on countless forums, including this one, and I haven't found any ways to fix this so I was attempting to do it myself. But, being unable to find a stock version of 6.0.1 for the device itself, or, at least my specific version, I can't do anything right now and I have now been without a phone for two days. Not a huge amount of time, but when you're waiting on a call for a job interview, it's nerve wracking. Thanks in advance!

firmware
CodytheFox said:
Hi, everyone! I have an unrooted, stock firmware (well, not anymore), Verizon Galaxy Note 4 (N910V).
Now, after I attempted to update, through the prompt in my status bar... everything went haywire. I can't even do a factory reset from recovery, and all I can get to is the Verizon logo as it turns on. And nothing else. I went to a Samsung Tech Center in a Best Buy, but because my phone (somehow, never rooted it and did a factory reset after I tried and failed) says Custom on the first bootup screen, the guy wouldn't touch it. How can I fix this myself? I have Odin, and the Samsung Drivers. I have searched around the web, but I have been unable to find a STOCK version of 6.0.1 to flash using Odin. If someone could help me find a way to fix this, even if it doesn't involve flashing, I'd be greatly appreciative. I've searched around on countless forums, including this one, and I haven't found any ways to fix this so I was attempting to do it myself. But, being unable to find a stock version of 6.0.1 for the device itself, or, at least my specific version, I can't do anything right now and I have now been without a phone for two days. Not a huge amount of time, but when you're waiting on a call for a job interview, it's nerve wracking. Thanks in advance!
Click to expand...
Click to collapse
hsbadr has all the firmware listed here: http://forum.xda-developers.com/not...mware-firmware-kernel-modem-recovery-t2942937, he has uploaded the full Odin flashable firmware for Retail N910v in that thread Full Firmware: https://www.androidfilehost.com/?fid=24588232905720218
Hope that helps you.

CodytheFox said:
Hi, everyone! I have an unrooted, stock firmware (well, not anymore), Verizon Galaxy Note 4 (N910V).
Now, after I attempted to update, through the prompt in my status bar... everything went haywire. I can't even do a factory reset from recovery, and all I can get to is the Verizon logo as it turns on. And nothing else. I went to a Samsung Tech Center in a Best Buy, but because my phone (somehow, never rooted it and did a factory reset after I tried and failed) says Custom on the first bootup screen, the guy wouldn't touch it. How can I fix this myself? I have Odin, and the Samsung Drivers. I have searched around the web, but I have been unable to find a STOCK version of 6.0.1 to flash using Odin. If someone could help me find a way to fix this, even if it doesn't involve flashing, I'd be greatly appreciative. I've searched around on countless forums, including this one, and I haven't found any ways to fix this so I was attempting to do it myself. But, being unable to find a stock version of 6.0.1 for the device itself, or, at least my specific version, I can't do anything right now and I have now been without a phone for two days. Not a huge amount of time, but when you're waiting on a call for a job interview, it's nerve wracking. Thanks in advance!
Click to expand...
Click to collapse
With a "Custom" on the opening splash screen, someone's been messing with the phone. When you can come clean with what you did to your phone, we might be able to help. Otherwise, use the search function to find out how to fix your phone when you've screwed it up.

Why LIE about what you did to the phone to XDA? Sure, lie to Samsung, VZ, BestBuy, etc, but what possible reason would you have to lie here when you are asking for help?

Related

[Q] Fresh start on a Galaxy Wonder

Greetings,
I've been playing around with my Galaxy W far too much. I probably got stuck at boot with 3 or 4 different roms.
Currently I'm on a semi working version (AFAIK the wifi isn't working) but I'm surprised it works at all, since I have a 3.* kernal for a 4.* android version...
I've been told about a tool that does a factory reset to your phone. It pretty much wipes everything in it and restores the software in it to the way it was the day it left the factory.
My question is, where can I find that piece of software? I've been told something about a Samsung program for developers or something that just requires your phone drivers in a Windows computer and it will restore through the usb your phone...
Can anyone please shed some light on this?
Thanks
Regards.
Thaenor said:
Greetings,
I've been playing around with my Galaxy W far too much. I probably got stuck at boot with 3 or 4 different roms.
Currently I'm on a semi working version (AFAIK the wifi isn't working) but I'm surprised it works at all, since I have a 3.* kernal for a 4.* android version...
I've been told about a tool that does a factory reset to your phone. It pretty much wipes everything in it and restores the software in it to the way it was the day it left the factory.
My question is, where can I find that piece of software? I've been told something about a Samsung program for developers or something that just requires your phone drivers in a Windows computer and it will restore through the usb your phone...
Can anyone please shed some light on this?
Thanks
Regards.
Click to expand...
Click to collapse
The program You are looking for is the Samsung Kies, but I would recommend you to use Odin instead. Download the latest 2.3.6 firmware for your region (Google Sammobile, you gonna need to register), and search for it. After it follow one of the several tutorials for flashing with Odin and you're gonna have a fresh working phone again.
After using odin, boot into stock recovery, wipe data/factory reset and you're good to start messing around again

Can't get Note to boot.

Hey all. Fist off, sorry about the new account and posting here in the Q&A and not development, but let me explain. I have been a member of XDA for a few years- my main account(and only account until being forced to create this one) is andr0id23. However, I am unable to login to that account. I keep getting an incorrect password error message and am constantly locked out of my account. I have emailed the people who can help with this issue, but still not having any luck. They did reset my password(even though I knew my password), but that still doesn't work. I try it once but it says i have used up all my attempts and locks me out for what is supposed to be 15 minutes, but seems to be forever instead. But I digress, just wanted to explain why I am posting from a brand new account and in this section(new accounts are not allowed to post in development). Now on to my issues I am hoping someone can help with. I typed it up in notepad last night while waiting for my account to be accessible and am just going to copy and paste it:
Hi all, I was hoping to get some help on my Galaxy Note 8.0. It is model number GT-N5110. It was given to me by a friend, who likes
to try rooting his devices, but has no experience and is actually quite computer illiterate. When I received it it wouldn't boot up,
but only go do a screen that says something like "Downloading. Please do not power off". I have no idea what is on there as far as firmware
or custom ROMs.
I am pretty comfortable with Android development as far as flashing custom ROMs, rooting, unlocking bootloaders, etc, but haven't been active for
some time now. I have owned a Droid, Droid 2, HTC Incredible, Droid X, HTC Thunderbolt, and Motorola Xoom and have rooted,
unlocked, and/or installed custom ROMs on all of them, ass well as doing so on several devices that aren't mine. I have used "one click" type methods
as well as more hands-on adb methods. I just mention so to show that while I am far from an expert, I do have some experience.
But I am stuck on this tablet. I can boot into Download Mode and was able to flash CWM Recovery via Odin. In CWM I tried
wiping data, cache and Dalvik cache, but when I go to reboot I get a message saying the device is not rooted and would I like to root. It doesn't seem to do any
good. I did try rooting thru odin, and it said it was successful. I have also flashed the stock firmware thru odin, but am still not able to boot. The
closest I get is a boot loop. Also, Kies does not recognize my device.
So, I can boot into download mode and CWM Recovery(though I don't know if I am actually rooted
and it will be of any use), and Odin does recognize the device. I have tried flashing stock firmware to no avail. If anyone
has any suggestions, I would be greatly appreciative and definitely willing to try. I can give you any additional info you
request. I was thinking of flashing a custom ROM, but not sure as I don't know what the tablet is currently running. If anyone
has anything to try as far as flashing a ROM or firmware, a d/l link would be greatly appreciated if at all possible.
I have been having the worst luck with samfirmware or sammobile(two sites that are named something like that). I have spent
literally hours waiting for the downloads, and the 2 times i did get lucky, the files were messed up. Again, I would be
extremely greatful for any and all help.
Nashtar said:
Hey all. Fist off, sorry about the new account and posting here in the Q&A and not development, but let me explain. I have been a member of XDA for a few years- my main account(and only account until being forced to create this one) is andr0id23. However, I am unable to login to that account. I keep getting an incorrect password error message and am constantly locked out of my account. I have emailed the people who can help with this issue, but still not having any luck. They did reset my password(even though I knew my password), but that still doesn't work. I try it once but it says i have used up all my attempts and locks me out for what is supposed to be 15 minutes, but seems to be forever instead. But I digress, just wanted to explain why I am posting from a brand new account and in this section(new accounts are not allowed to post in development). Now on to my issues I am hoping someone can help with. I typed it up in notepad last night while waiting for my account to be accessible and am just going to copy and paste it:
Hi all, I was hoping to get some help on my Galaxy Note 8.0. It is model number GT-N5110. It was given to me by a friend, who likes
to try rooting his devices, but has no experience and is actually quite computer illiterate. When I received it it wouldn't boot up,
but only go do a screen that says something like "Downloading. Please do not power off". I have no idea what is on there as far as firmware
or custom ROMs.
I am pretty comfortable with Android development as far as flashing custom ROMs, rooting, unlocking bootloaders, etc, but haven't been active for
some time now. I have owned a Droid, Droid 2, HTC Incredible, Droid X, HTC Thunderbolt, and Motorola Xoom and have rooted,
unlocked, and/or installed custom ROMs on all of them, ass well as doing so on several devices that aren't mine. I have used "one click" type methods
as well as more hands-on adb methods. I just mention so to show that while I am far from an expert, I do have some experience.
But I am stuck on this tablet. I can boot into Download Mode and was able to flash CWM Recovery via Odin. In CWM I tried
wiping data, cache and Dalvik cache, but when I go to reboot I get a message saying the device is not rooted and would I like to root. It doesn't seem to do any
good. I did try rooting thru odin, and it said it was successful. I have also flashed the stock firmware thru odin, but am still not able to boot. The
closest I get is a boot loop. Also, Kies does not recognize my device.
So, I can boot into download mode and CWM Recovery(though I don't know if I am actually rooted
and it will be of any use), and Odin does recognize the device. I have tried flashing stock firmware to no avail. If anyone
has any suggestions, I would be greatly appreciative and definitely willing to try. I can give you any additional info you
request. I was thinking of flashing a custom ROM, but not sure as I don't know what the tablet is currently running. If anyone
has anything to try as far as flashing a ROM or firmware, a d/l link would be greatly appreciated if at all possible.
I have been having the worst luck with samfirmware or sammobile(two sites that are named something like that). I have spent
literally hours waiting for the downloads, and the 2 times i did get lucky, the files were messed up. Again, I would be
extremely greatful for any and all help.
Click to expand...
Click to collapse
I would download stock ROM and flash with Odin 3.07. There are a number of threads that explain the process. Here is one... http://forum.xda-developers.com/showthread.php?t=2728370&page=3
GT-N5110 & GT-N5120 - 64GB 633x on board, Status Official on SafeRooted OEM ROMs with Wanam Xposed and RootCloak. The only way to fly 8+ hours!
This badboy don't play with Play & Triangle away!
gooberdude said:
I would download stock ROM and flash with Odin 3.07. There are a number of threads that explain the process. Here is one... http://forum.xda-developers.com/showthread.php?t=2728370&page=3
GT-N5110 & GT-N5120 - 64GB 633x on board, Status Official on SafeRooted OEM ROMs with Wanam Xposed and RootCloak. The only way to fly 8+ hours!
This badboy don't play with Play & Triangle away!
Click to expand...
Click to collapse
I was never able to grab any downloads from SamMobile or SamsungUpdates. It just loads forever until it times out. I did, however, grab a stock firmware download from another thread. I flashed it with Odin 3.07 but it did nothing for me. I am attempting to download the files from the 2 sites again now. Hopefully I'll have better luck. Thanks
Idiot
Ok so I am a complete tool. I was able to get it going. I knew what to do, and was doing it, but was doing it wrong. The thread you linked made it dawn on me. I was able to flash the stock firmware through odin 3.7. Sorry if I wasted your time and I thank you wholeheartedly. Now time to root and have some fun :good:

[Q] stuck on booting up screen

Sprint gs3. I rooted, installed clockwork mod, tried to install a new rom. I'm pretty sure I didn't back the original rom because I had so many other things going on. Anyhow, when it finished and went to reboot it flashed through all the sprint stuff and then stuck on the samsung logo with the blue flashing through it. I also may or may not have factory erased after trying to get the new rom to work. I've been fighting this for about 10 hours now, including searching through this website and the rest of the interweb. Just looking for a little help tonight. Samsung tech tells me to go to Best Buy and have them reflash the software but I didnt tell her I rooted it. Any advice please?

[Q] Help, phone will not activate after rom update.

Hey all, I've had my Samsung Galaxy S3 (SPH-L710 for Sprint) for some time now. Since the time I purchased (which was around the time it was released) I've had SlimRom installed. Never had any problems, updates always went through flawlessly, and I love the rom. Just the other day, I decided to update slimrom from to the newest stable version which is 7. Flash went through successfully, everything seemed fine and dandy as usual. But I had no service for some reason... Tried several methods of repairing the problem, to no avail.
In my about phone section, everything is all messed up; my phone number says "000-000-0016" my MIN "0000000016" PRL Version "1" IMEI "Unknown" and unfortunately I do not have a back up of anything, because I completely wiped my phone and did a full restore/unroot using rwilco's method here: http://forum.xda-developers.com/showthread.php?t=2755793.
So now I am unrooted, I still can not get my phone to activate. Talked to a sprint rep at this point to see if they could help. After telling me to do a few different commands, such as ##3283# and changing the info with my MSL and what not, nothing worked. He was stumped. Now I am stumped, and I've got an unrooted Wi-Fi only S3 at the moment.
I've gone through so many threads and different articles and just can not find an answer. I really didn't want to start a thread asking for help, as I've never had to before. But now I feel like a complete noob and need it! Please anybody!
murdercitydan said:
Hey all, I've had my Samsung Galaxy S3 (SPH-L710 for Sprint) for some time now. Since the time I purchased (which was around the time it was released) I've had SlimRom installed. Never had any problems, updates always went through flawlessly, and I love the rom. Just the other day, I decided to update slimrom from to the newest stable version which is 7. Flash went through successfully, everything seemed fine and dandy as usual. But I had no service for some reason... Tried several methods of repairing the problem, to no avail.
In my about phone section, everything is all messed up; my phone number says "000-000-0016" my MIN "0000000016" PRL Version "1" IMEI "Unknown" and unfortunately I do not have a back up of anything, because I completely wiped my phone and did a full restore/unroot using rwilco's method here: http://forum.xda-developers.com/showthread.php?t=2755793.
So now I am unrooted, I still can not get my phone to activate. Talked to a sprint rep at this point to see if they could help. After telling me to do a few different commands, such as ##3283# and changing the info with my MSL and what not, nothing worked. He was stumped. Now I am stumped, and I've got an unrooted Wi-Fi only S3 at the moment.
I've gone through so many threads and different articles and just can not find an answer. I really didn't want to start a thread asking for help, as I've never had to before. But now I feel like a complete noob and need it! Please anybody!
Click to expand...
Click to collapse
To my knowledge the only way to repair this problem would be to buy another device........but before you do that did you make a backup of the rom that was working perfectly and did you try restoring it before you went with Odin? What was your bootloader/modem before you flashed the initial slimrom?
6th_Hokage said:
To my knowledge the only way to repair this problem would be to buy another device........but before you do that did you make a backup of the rom that was working perfectly and did you try restoring it before you went with Odin? What was your bootloader/modem before you flashed the initial slimrom?
Click to expand...
Click to collapse
I did make a back up, unfortunately however, when I did the full restore I lost everything that was on my phone, including the back up. And I did not try restoring is before doing Odin. About the bootloader/modem, no idea.
Welp, seems like its done. I'm eligible for an upgrade anywho. Think I'm going in today and picking up a new LG G3, not sure yet though. Can't decide what phone I want...
Have you tried dialing ##72786#? It is a forced reactivation.

No OS on galaxy n4 sprint. No back up or restore point

No OS installed. I have twrp installed. So literally when i turn it on it goes directly into recovery menu. Apparently I have no back up or restore point. This is a Sprint galaxy note 4. Does anyone have any suggestions. I have been looking for a factory reset firmware somewhere online cant find one. Funny thing is my wife has the same exact phone. I thought making a back up and restore point for her phone would work on mine, but it didnt lol. Please I would be very grateful for help.
Hello, you could get the official software and use odin to get it back all the way to stock, or you can also just flash a custom rom since you already have twrp. To install a custom rom, all you need to do is download the rom and place it on a micro sd card, boot into twrp, and flash the rom from the micro sd.
Thank you for your reply how ever my trouble is finding an OS that works for my note 4 sprint device. I have downloaded dozens and dozens of different roms and so called " factory firmware" but seem to have no lucks. i have the recovery software installed twrp. when i go into there and try to load rom i still get error that says no os installed..
Thanks for the input i will close this thread now. my problem was not being patient at the bootload screen. I automatically assumed that something was wrong because it was stuck at the sprint spark yellow screen how ever little did i know a little bit of patients would have saved me numerous amounts of hours of research. Lost sleep, called off of work, and canceled weekend plans due to a little lack of patience. Well you live and you learn i really appreciate you taking time out to reply.

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