I ordered the Zenwatch during those few hours they were first available online at best buy. I picked it up yesterday and only have a few days left before I need to return my Sony Smartwatch 3. I want to decide between the two, and was leaning towards the Zen because of aesthetics and I actually like the charging cradle design.....
BUT, this watch lags like crazy and then freezes completely within a few minutes of booting. Even the very first time I turned it on, it took forget to register what I had selected for language. After rebooting, I got past that and it eventually installed a software update. Unfortunately, that didn't seem to help.
After 1 or 2 cycles of dimming the screen and being woken up, the watch freezes. The phone still thinks it is connected and I can feel it vibrate when swiping down to mute/unmute, but the graphics are frozen. The side drawer doesn't activate and the only way to shut it down is to hold the power button for 10sec or so.
I've done multiple "resets" on the watch and repaired the phone, but it keeps acting the same. Is there a hard reset for this watch? Anyone else experience this?
I'd exchange it at best buy but of course they are sold out so who knows how long before they can exchange it.
This happened to me when I had the 360. It froze when I was trying to turn it off. I eventually got it off, just like you did. It never responded the same afterwards. It would freeze at random times. I assumed it was the TI processor in the 360, but I hope this is not something to expect with AW. I took mine back to BB and got a refund so I could get this watch. I hope this is an isolated event.
All the reviews have been stellar and people have seemed happy even on the fortune, so I'm sure this is isolated.
I wonder if there is a way to reload the system software from the computer to the watch? Best buy is a no-go at this time. Sold out and unable to help aside from returning and refunding it.
Sent from my VS985 4G using Tapatalk
Based on the tracking status, I should get mine tomorrow. I'll let you know if I experience any funny business when I get mine up and running. Good Luck.
I really haven't noticed any significant lag. It's initially unresponsive sometimes which I attribute to an overly conservative cpu governor, but otherwise it's a pleasant experience.
I've had mine for almost a week now and definitely haven't seen those problems. There were updates to both the watch and phone app soon after starting up. Maybe you got a bad load on one of them. Have you tried the 'Resync apps' option from the Android Wear (Phone) settings menu? Have you tried the full factory reset of the watch? If so, sounds like dud might be the case. If of any significance, I'm connecting via a stock Sprint HTC One Max.
Yes, the watch did an update after the first successful boot, but it was laggy and had frozen during the language setup even the first time. I've done multiple factory resets to no avail, but it does not repeat the update with that (though it does require pairing to the phone again).
I wish I could manually reload the watch system software. I'm new to Android wear rooting,etc. Is it possible to manually completely reload the system software?
Yes, I've also tried the resync apps and have the latest phone software as well...
Sent from my VS985 4G using Tapatalk
I would maybe try once with a different phone then call it a dud. I don't know enough about it either to go deeper than that.
Saga over. Returned the watch today after trying clean installs of everything last night. It would even freeze when not connected. Sucks to get a dud, but glad this seems to be a unique occurrence.
Trying out the LG G watch R (what a horrible name). Big and sporty instead of subdued, but nice nonetheless.
Sent from my VS985 4G using Tapatalk
albertdc said:
Saga over. Returned the watch today after trying clean installs of everything last night. It would even freeze when not connected. Sucks to get a dud, but glad this seems to be a unique occurrence.
Trying out the LG G watch R (what a horrible name). Big and sporty instead of subdued, but nice nonetheless.
Sent from my VS985 4G using Tapatalk
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I was having similar issues but wanted a couple days with the watch before i posted, I just requested a RMA for the watch, love the look of it, but was having issues with random reboots, very laggy ui especially when browsing through watch faces..had one time where the watch actually locked up and required a hard reset via the button on the back..also got significant battery drain, 2 percent every it seemed 10 minutes....Hopefully the replacement is better than this one...I could live with some of the issues, but the random rebooting i can't deal with. If the 2nd is a dud mite get the sony, till then back to my trusty g watch.
Battery Drain
djkinetic said:
I was having similar issues but wanted a couple days with the watch before i posted, I just requested a RMA for the watch, love the look of it, but was having issues with random reboots, very laggy ui especially when browsing through watch faces..had one time where the watch actually locked up and required a hard reset via the button on the back..also got significant battery drain, 2 percent every it seemed 10 minutes....Hopefully the replacement is better than this one...I could live with some of the issues, but the random rebooting i can't deal with. If the 2nd is a dud mite get the sony, till then back to my trusty g watch.
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Did you get your watch back? I have to send mine in too because the battery dies in 5 hours without even touching it. ASUS said it is a bug with the lollipop update so they are going to re-flash it. Also did you have to ship it yourself or did you get something in the mail.
BretskiSmith said:
Did you get your watch back? I have to send mine in too because the battery dies in 5 hours without even touching it. ASUS said it is a bug with the lollipop update so they are going to re-flash it. Also did you have to ship it yourself or did you get something in the mail.
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I sent mine in cuz it wouldn't turn on. I received an RMA, shipped it to them and they had it back to me in less than a week.
So it seems the watch can't pair with my phone after I flash a new ROM.
I turn on Bluetooth, install android wear and wait for both device to pair but it won't. Tried like 4 times but never works... Always need to reset the watch, then it parties quickly.
Does anyone else have this issue?
gd6noob said:
So it seems the watch can't pair with my phone after I flash a new ROM.
I turn on Bluetooth, install android wear and wait for both device to pair but it won't. Tried like 4 times but never works... Always need to reset the watch, then it parties quickly.
Does anyone else have this issue?
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I feel your frustration...I have and use a couple different phones (Moto G 2014, Note II, and LG G3). Anytime I put my SIM in a different phone, I have to reset the watch to pair it. Apparently, this is normal procedure according to Motorola.
agentaaron said:
I feel your frustration...I have and use a couple different phones (Moto G 2014, Note II, and LG G3). Anytime I put my SIM in a different phone, I have to reset the watch to pair it. Apparently, this is normal procedure according to Motorola.
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Thanks for comfirming.. This is such a pain for a small device that cost this much... LOL my OnePlus One cost almost the same and its works a lot better :cyclops:
Ok, so I have a smart watch and wear it all the time. But, it seems I can't have the phone connected to my watch and my car at the same time. I came from a S7 Edge and there was never a problem and the phone would reliably connected to both, and it didn't matter if the connection involved my watch and speaker or car, it connected and everything was great. Now that I have the Pixel 2 XL, I cannot to both at the same time and the connection is not reliable to even one device. It will disconnect regularly from anything connected.
Well, I figured this odd considering the Bluetooth version in the Pixel 2 is more advanced than the S7, but apparently I'm wrong. I contacted Google regarding the issue and was told it can only connect to one device at a time. I'm not sure how it makes sense to not allow a Android Wear watch to be connected at the same time you're connected to another device, because that would make having smart watch pretty much useless since a whole lot of people would like to be able to get notifications on their watch while listening to music via connected Bluetooth speaker!?
Ok, so after receiving that answer I then addressed the fact that my phone won't reliably hold a single connection to my watch regardless of any other devices I'd ike to connect too. Here comes the typical trouble Shooting...(reboot, delete paired devices, wipe phone and start fresh), nothing changed. Customer service finally said I need a new device, and this is after spending nearly an hour talking to them. So I'm thinking "perfect!" The customer service representative told me how sorry they are and they want to make the process as easy as possible by shipping a brand new device to me, and when I get the new one, I can activate it and then send the defective device back to Google using a prepaid shipping label. She said I'll get an email with a link to finish the process and will be good to go soon, and even promised the new device would not have these issues.
Well...I got the email and clicked the link, but this brings me to an order that would says if be charged for the phone. I'm a little confused so I message the agent I spoke to and she said they will only put a hold on my funds for the $950, which would be removed once they receive the is device. Ok, I get that they are making sure they don't get caught up giving away a device if this cost, but it's a defective device,. And.... I'm not a rich person and that money is needed for the family and bills. I financed the phone for a 0% APR, which is basically free money, just in advance and don't have an extra $1,000 laying around or else I would have just purchased the phone up front.
Long post, but I want everyone get a full picture and then get opinions. Am I wrong to think I shouldn't have to let a company that provided me with a faulty device put a hold on so much of my money, (especially when it's only been about 2 weeks since I received the device) just to get a new, properly working device? I've would love some feedback and sorry for the long post.
I just think it's completely ridiculous and really ruined all the excitement I had about the phone and completely turned me off about the whole of the "Made By Google" idea... And I've literally bought a new Android phone every year since the very 1st Android phone, the G1. Maybe I'm going off the deep end with this and overreacting, but any time I've had an issue with an item that has a cost like this one does, they've done everything to make it right without causing me to adjust my budget, to simply get a replacement.
Anyway, please give me your thoughts on this!?
Blars1206 said:
Ok, so I have a smart watch and wear it all the time. But, it seems I can't have the phone connected to my watch and my car at the same time. I came from a S7 Edge and there was never a problem and the phone would reliably connected to both, and it didn't matter if the connection involved my watch and speaker or car, it connected and everything was great. Now that I have the Pixel 2 XL, I cannot to both at the same time and the connection is not reliable to even one device. It will disconnect regularly from anything connected.
Well, I figured this odd considering the Bluetooth version in the Pixel 2 is more advanced than the S7, but apparently I'm wrong. I contacted Google regarding the issue and was told it can only connect to one device at a time. I'm not sure how it makes sense to not allow a Android Wear watch to be connected at the same time you're connected to another device, because that would make having smart watch pretty much useless since a whole lot of people would like to be able to get notifications on their watch while listening to music via connected Bluetooth speaker!?
Ok, so after receiving that answer I then addressed the fact that my phone won't reliably hold a single connection to my watch regardless of any other devices I'd ike to connect too. Here comes the typical trouble Shooting...(reboot, delete paired devices, wipe phone and start fresh), nothing changed. Customer service finally said I need a new device, and this is after spending nearly an hour talking to them. So I'm thinking "perfect!" The customer service representative told me how sorry they are and they want to make the process as easy as possible by shipping a brand new device to me, and when I get the new one, I can activate it and then send the defective device back to Google using a prepaid shipping label. She said I'll get an email with a link to finish the process and will be good to go soon, and even promised the new device would not have these issues.
Well...I got the email and clicked the link, but this brings me to an order that would says if be charged for the phone. I'm a little confused so I message the agent I spoke to and she said they will only put a hold on my funds for the $950, which would be removed once they receive the is device. Ok, I get that they are making sure they don't get caught up giving away a device if this cost, but it's a defective device,. And.... I'm not a rich person and that money is needed for the family and bills. I financed the phone for a 0% APR, which is basically free money, just in advance and don't have an extra $1,000 laying around or else I would have just purchased the phone up front.
Long post, but I want everyone get a full picture and then get opinions. Am I wrong to think I shouldn't have to let a company that provided me with a faulty device put a hold on so much of my money, (especially when it's only been about 2 weeks since I received the device) just to get a new, properly working device? I've would love some feedback and sorry for the long post.
I just think it's completely ridiculous and really ruined all the excitement I had about the phone and completely turned me off about the whole of the "Made By Google" idea... And I've literally bought a new Android phone every year since the very 1st Android phone, the G1. Maybe I'm going off the deep end with this and overreacting, but any time I've had an issue with an item that has a cost like this one does, they've done everything to make it right without causing me to adjust my budget, to simply get a replacement.
Anyway, please give me your thoughts on this!?
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I rather have the advance replacement option instead of where I have to send the phone first. I'm in that situation right now and I'm not sure where my phone is. It didn't get scanned and it's been almost a week.
I have LG watch sport and my watch stays connected to my phone while connected to my car BUT there are caveats. If I press the BT button in my car it will connect to my phone but only gain media control. If I go into settings and manually connect my car it will have both media and phone functionality. It's an annoyance but I've gotten used to it.
Sent from my Pixel 2 XL using Tapatalk
biggiestuff said:
I rather have the advance replacement option instead of where I have to send the phone first. I'm in that situation right now and I'm not sure where my phone is. It didn't get scanned and it's been almost a week.
I have LG watch sport and my watch stays connected to my phone while connected to my car BUT there are caveats. If I press the BT button in my car it will connect to my phone but only gain media control. If I go into settings and manually connect my car it will have both media and phone functionality. It's an annoyance but I've gotten used to it.
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Wow! So your phone can connect to "multiple" devices at the same time. That's interesting. I attached a screenshot of the conversation with Google where I was told that wasn't even possible. I really don't get why they are straight up lying to me. I suppose it's so they aren't admitting blame, but I sure would have felt a whole lot better if they just came clean about it.
Blars1206 said:
Wow! So your phone can connect to "multiple" devices at the same time. That's interesting. I attached a screenshot of the conversation with Google where I was told that wasn't even possible. I really don't get why they are straight up lying to me. I suppose it's so they aren't admitting blame, but I sure would have felt a whole lot better if they just came clean about it.
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I guess technically the watch is not using the media profile that the car BT is using but I play music and take calls from my car BT just fine while still receiving notifications to the watch.
Sent from my Pixel 2 XL using Tapatalk
biggiestuff said:
I guess technically the watch is not using the media profile that the car BT is using but I play music and take calls from my car BT just fine while still receiving notifications to the watch.
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Well, mine can't even do that. I find it crazy that my S7 could connect to both devices, on an older version of Bluetooth, so efficiently and this new Bluetooth 5 can't. I was so pumped when I got this phone... But that excitement is completely gone. I'm so disappointed I don't even know what to say! Lol
Blars1206 said:
Well, mine can't even do that. I find it crazy that my S7 could connect to both devices, on an older version of Bluetooth, so efficiently and this new Bluetooth 5 can't. I was so pumped when I got this phone... But that excitement is completely gone. I'm so disappointed I don't even know what to say! Lol
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What watch do you have?
Sent from my Pixel 2 XL using Tapatalk
I suppose for a lot of people it might not even be that big of deal, but the whole point of a smart watch is defeated with this issue.
biggiestuff said:
What watch do you have?
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Gear S3 and Moto 2nd edition. Same issue in both, so I know it's not Samsung software.
Pixel 2
I own a pixel 2 and am able to pair my Xbox one controller, and an audio source primarily my headphones or speaker, simultaneously without any problem. Am able to even use both at once front 40-50 ft before I start getting any audio stuttering.
My pixel 2 XL stays paired with my Sony smartwatch 3 constantly. And I can also be connected to my car or work truck & my Jaybirds at the same time. So I can be connected to 3 devices at once. I can choose in Bluetooth settings which device to send media & calls to. And get my notifications on my watch at the same time. Isn't this as it should be. I understood that this phone could connect to up to 5 Bluetooth devices at once.
I switched from a S8+ to the Pixel 2 XL a while ago and noticed there are some bluetooth issues. I can connect to multiple devices, but the connection is not always reliable, or just won't reconnect automatically. I'm using a Gear S3 smartwatch and a Sony WH-1000XM2 bluetooth headset. Both devices have problems with reconnecting automatically.
I think it has to do with priorities, because if I have my smartwatch connected and enable my headset, the headset does connect sometimes and sometimes not. So, if it doesn't connect automatically and I do it by myself, my headset always states "no phone calls" and I don't have the battery bar of the headset. If I disable phone calls on my headset and reenable it again, it does connect automatically a few times and the battery symbol pops up. It seems my smartwatch and my headset are fighting, which one should handle calls.
hells
I have the LG Watch Sport myself, and it won't connect to my phone at the same time as my Sony bluetooth headphones. I haven't used the smart watch with the pixel 2 xl because of this very issue.
Why have a phone with not headphone jack, and a dodgy headphone connector that doesn't always work, and then make connecting to two bluetooth devices, so difficult?
Not sure if it helps ease your mind, but it wont be an actual charge just a hold authorization. Not sure if the device replacement will solve your issue though. if possible, get to a store and try to pair on a demo unit (remember to unpair after!)
I have an android wear watch which is connected all the time, and connect to other bluetooth devices with no problem. Lots of bluetooth devices connect without saying they are connected - my watch shows as paired but not connected when I'm playing through something else.
Sent from my Pixel 2 XL using XDA Labs
I know only 2 brands which allow to connect multiple calling devices. Apple and Samsung. All others sucks. Apple and Samsung will allow you to choose headphone, car, smart watch to answer or make call without digging in settings but just on call screen. All others won't let you to choose more than one calling device connected to bt.
robdevil said:
I know only 2 brands which allow to connect multiple calling devices. Apple and Samsung. All others sucks. Apple and Samsung will allow you to choose headphone, car, smart watch to answer or make call without digging in settings but just on call screen. All others won't let you to choose more than one calling device connected to bt.
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Google'P' is supposed to allow multi bt connection's... hopefully!
Well. Samsung can do it on nougat. Each brand developers should just enable it that is what we need.
I don't have issues connecting to multiple devices BUT my major issue is when I initiate a call from the phone I rarely ever can hear there either person. I end up having to turn off Bluetooth. I'll hear everything up until the person picks up the phone.
I have an LG watch sport. If I start the call from the watch I'm fine. I rarely make outgoing calls which is the ONLY reason why I'm about to tolerate this but when I do, I just want to toss the phone away.
Sent from my Pixel 2 XL using Tapatalk
I'm truly amazed at the shoddiness of the Pixel 2 XL's bluetooth performance. My last several phones were LGs and I never had any issues connected to devices or switching between multiple connected devices. With this sucker, I have to manually turn off my Beyerdynamic Byrons when I get near my car. Otherwise I have to go into the BT settings and select my car as the primary. There's no way to prioritize devices either...WTF are you doin' Google. My first and last google branded product. Sure quick updates and a lean OS are nice but not at the expense of functionality that's been part of smartphones for year. AND, I got a $300 discount from Verizon that's not really a discount. I have to finish the 2 years instead of paying the device off early. I'm a miserable camper with my mobile experience as a whole UGH!!!!
Try the app Bluetooth Auto Connect.
Hi, since last wear os app my step counter doesn't work, please help me:crying:
Same here :/
The step count on my watch face had stopped showing so unpaired and reset and it set the watch up again and its now working again. As always had problems getting fit to install on the watch but just uninstalled from phone and then installed again and all back to normal.
Same here tried to repair and difficulty connecting. I think they are trying to push us out now with such an old device
Sent from my Sony Xperia XZ1 using XDA Labs
Unfortunately i think the watch is becoming obsolete its a shame as it is still a well spec'd watch. Luckily with various offers i didn't pay a great deal for it i think this will be my only Android Wear watch as this has proved what i thought and why i won't spend a huge amount on a smartwatch. I'm not going to spend £150+ on a watch that becomes obsolete within 2 years has a battery that will probably over the next couple of months die (noticed it doesn't last as long already) and is non replaceable, think i will just save the money start a watch fund and invest in a decent old school watch (a breitling is what i have my eye on) that will at least hold some value in the future and last.
Same here really, my smart watch 3 has stopped counting steps after a recent wear OS update, a pity as it suits my needs perfectly but I doubt I will buy another android watch. I might just buy a Fitbit or similar.
I had the same issue and turned out to be a combination of the gyro being stuck (compiled and installed an app from github.com/drejkim/AndroidWearMotionSensors to check the gyro and accel) and the OS update screwing with older watch faces. I gave the watch a firm tap on the face to get the gryo working and switched the watch face to the Google Fit Today face and now it's counting steps again. Hope that night help someone!