Verizon PRL problem - Nexus 5X Q&A, Help & Troubleshooting

Let me first start out by saying that I know people have been saying to never do *228 on LTE or phones with SIMs. I was doing it for years on my Gnex and never had a problem, it even updated the PRL in some cases.
Recently I was in a rural area with my 5X and it was bouncing between 3G and LTE a lot, I figured why not perform an update just in case. My phone was served 53977 and been stuck on 3G ever since. I tried taking the SIM out and rebooting many times. It just won't serve me the other PRL for LTE.
Wife's identical phone has 15457. Is there a way for me to download the PRL off her phone and serve it to mine manually?
I'm on CM13.0 - 20160610 Nightly. I think I'm on the latest baseband M8994F-2.6.32.1.1 and vendor. TWRP recovery.

Did a factory reset...flashed factory image. It is stuck in LTE now. Under "Service state" Voice: Out of service / Data: In service
I can't make calls. Nobody knows where to find the PRL file?

have you tried just calling Verizon Wireless and explaining your problem of not being able to make calls? They can probably remotely re-provision your phone.

I try to do as much as possible on my own, since I still have unlimited data I don't like to call VZW for anything. I think you're right I may have to do that at this point.

The PRL is the preferred roaming list, I don't believe it has anything to do with native coverage on Verizon, only updated roaming partners and towers.

You should not have to update the PRL on the 5x. Do a factory reset, and have Verizon activate a new Nano Sim for you. Just put the sim in and you're good to go. No need to mess with any APN settings either.

Related

Default Verizon PRL needed

Hey gang,
I bought a used Droid Inc. It has a good ESN with Verizon, but the previous owner had it flashed to Cricket to save money on his monthly bill. I confirmed the ESN is good with Verizon.
These are my attempts thus far to return the phone to the Verizon network:
I reloaded the stock 2.2 software, but it was still on Crickets towers.
Next, I placed a Verizon PRL file (found online, but not sure if it is the right one for this phone) on my SD card, dialed ##775# then 000000 and installed the new PRL.
The phone is now on Verizon's network, but It doesn't turn on 3G data at all.
I tried *228, *22890, *22891, *22899, etc.to update the PRL... but each time it tried the "Programming" part would always end the call after about 10 seconds with a voice message stating my phone could not be programmed.
NOTE: I have not activated the phone yet, so it is without service. Local Wifi only. That shouldn't matter... but thought I would supply all available info =)
Can anyone supply me with a good PRL file for the Droid Incredible?
... or just point me in the right direction
Thnx,
Syn
This happened with my moms phone, you have to manually activate it, I don't quite remember how but give Verizon a call about it.
Sent from God, who uses OMGB-6.
LOL, if you have activated the phone yet....... no 3G... haha
Had the exact problem. I activated on my line and had no 3g and took to verizon store and nobody there could figure it out so the manager overnighted new a brand new one!! Just do that!!
Sent from HTC Droid Incredible
one time on my eris I downloaded a 3g toggle and left it off when deleted it and couldnt get 3g back til i re-downlaoded the app left it to on and deleted it. FWIW
updating to verizon's PRL OTA is *228, opt 2.
PRL update wont pass if the phone isnt activated on the network.. you must activate the ESN with VZW and do an OTA *228 opt 1. If that fails, a manual program is required, and VZW can help you with that over the phone..
(...i kinda work for verizon? but this isn't private info or anything..)
Try this - should be able to d/l a prl & install before activation.
http://forum.xda-developers.com/showthread.php?t=723829

Any advice on getting this phone to work with another Carrier under CDMA - With Data

I've got this phone and am trying to get it to work with U.S. Cellular. I've got voice and SMS working but no data. I've tried umteen thousand APN settings to no avail.
Is there more that needs to be done? Can it be done, is the data service even on the same Frequency.
Yes, I've updated the PRL. Yes, it's one that supports data.
Remember this is a CDMA carrier not GSM.
1X is better than nothing
I've managed to get the 1X running.
3G would be nice, but doing things that are not supported usually doesn't come with much help.

VZW no 3G (PRL issue)

Hello
I use a regional carrier in Western NC with a Moto milestone plus. To solve roaming issues, I've been running, mostly successfully, with the VZW PRL 52870. This carrier is allowed to roam in VZW, however Sprint is preferred in their default PRL.
The issue I have experienced is that I get no data at all in FL. Literally, a mile after crossing the state line I lose data. I have tried other VZW PRLs without success. If I load a Sprint PRL I get (slow) data. Also when using the default carrier PRL it uses Sprint, except in areas with no Sprint coverage then it goes with VZW without data. For example in the Tindall or Appalachicola areas, VZW only, and guess what - no data!
Can anyone offer a viable suggestion?
Thanks!!!!

How to update PRL using Straight Talk/Verizon sim?

Is there a way to update my phone [PRL] or similar to help give it the most signal as possible in new locations? I do not have a setting in the menu for updating PRL, and if there is a *xxx or ##xxx# number to dial i have yet to get it correct. Thank you.
4G LTE phones do not have * codes to update PRL. If the SIM doesn't update, try turning off the phone, remove the sim and then turn on the phone without the SIM and it should update the PRL. After the PRL is updated, turn it off and put your SIM back in.
Thank you Almighty1 That is what i had originally done and it appears to have helped pull in better signal at my work. The best i can expect in the Steel building and that area. I get service where no one else does. Even some people on actual Verizon plan phones.
What's the current version of PRL? I see 15478, using a TotalWireless sim card.
The current version of the PRL only matters if it is for the carrier you are using since if you use a PRL for a different carrier, it might explain why you might not get the best reception as the towers may be rejecting you since you have a different carrier. Mines shows 15480 but I don't know when the last time it was updated as my phone is on 24/7/365.
Thanks, just wanted to make sure my PRL file is not grossly outdated.

Sprint GS9 stuck in 3G

I was in and out or roaming quite a bit lately and now my device is stuck in 3G. I've reset the factory provisioning many times (which fixed the issue before). After the phone reboots it grabs lte for a few seconds then reverts to 3G and remains there. I've done profile updates and prl updates without any success. Sprint told me that it's because they are are combining the 2 networks but I don't believe that.
Any suggestions?
Thanks.
Update.
My device seems to be hoping lte bands like crazy. Maybe they are updating the network. Usually I'm on bands 25, 26 or 41. Now I'm on bands 2 and 71.
Changing network mode from automatic to lte/cdma, rebooting, seems to have helped a bit. I can "hold" lte now at least.
Update.
I'm back on 3G. I'm all ears I'd anyone has a suggestion.
Update.
I had to get a new tmobile sim. All is well now. It would have been nice to know I needed a new one. Hopefully this helps someone with the same problem.

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