Zen watch is not working. Screen is not coming up. - Asus ZenWatch

Hy Everyone!!
I didn't use watch for a week and battery went down, But when i try to charge watch is not turning on..I see the battery cradle with a small light marked charging when i put it to charge.
Appreciate if someone can help me regarding this..

AdarshJhade said:
Hy Everyone!!
I didn't use watch for a week and battery went down, But when i try to charge watch is not turning on..I see the battery cradle with a small light marked charging when i put it to charge.
Appreciate if someone can help me regarding this..
Click to expand...
Click to collapse
I have the exact same problem and still haven't found a solution. tempted to open it up. Gave up and ordered a huawei smartwatch, but would like to get my zenwatch back up as a second watch.

Related

Help needed, dead BA

Well, as always XDA developers is what you use when noone else helps you, my freaking BA is acting strange:
1. The phone doesnt turn on when the battery is in. Tried charging the battery 100% and switching it on but it just doesnt turn on.
2. Now when I place the BA in the cradle, the phone turns on but it just keeps on restarting.
Somebody please help me out.
The phone worked fine until when I tried to tape the body and the battery with cello tape, that is when it went dead, and now I have the two problems mentioned above.
Help me guys,
Thanks a ton all.
try a new battery.
and check the battery lock..
jack_brown12001 said:
Well, as always XDA developers is what you use when noone else helps you, my freaking BA is acting strange:
1. The phone doesnt turn on when the battery is in. Tried charging the battery 100% and switching it on but it just doesnt turn on.
2. Now when I place the BA in the cradle, the phone turns on but it just keeps on restarting.
Somebody please help me out.
The phone worked fine until when I tried to tape the body and the battery with cello tape, that is when it went dead, and now I have the two problems mentioned above.
Help me guys,
Thanks a ton all.
Click to expand...
Click to collapse
You might have messed up the pins connecting the battery to the device. Also, the little lock for the battery could be damaged as well. Finally, your backup battery could have died also. Hopefully this will give you some guidance towards the root of the problem. Chef has a disassembly guide in his tutorial.
well thanks guys for those responses. My updates are:
1. Since the battery was over 3 years old, I have ordered a new battery (yeah i know i should've checked with another battery first but damn noone else i know uses this phone). So till my new battery arrives I just got to wait.
2. Regarding ezthunder's replies... well I checked the battery connectors on the phone, they seem to look alright to me (physically), how do i test them to check if they're alright, pls help.
Also, regarding the backup battery, damn i would now need to search the net to find a new one.
The battery locking clip seems to be fine and is locks the battery in place, if this is damaged, I'd be freaking damned to try and get this one fixed.
So guys, any DIY suggestions to get these things fixed would be welcome as I dont wanna brick my BA, freaking just put in a new LCD digitizer.
jack_brown12001 said:
well thanks guys for those responses. My updates are:
1. Since the battery was over 3 years old, I have ordered a new battery (yeah i know i should've checked with another battery first but damn noone else i know uses this phone). So till my new battery arrives I just got to wait.
2. Regarding ezthunder's replies... well I checked the battery connectors on the phone, they seem to look alright to me (physically), how do i test them to check if they're alright, pls help.
Also, regarding the backup battery, damn i would now need to search the net to find a new one.
The battery locking clip seems to be fine and is locks the battery in place, if this is damaged, I'd be freaking damned to try and get this one fixed.
So guys, any DIY suggestions to get these things fixed would be welcome as I dont wanna brick my BA, freaking just put in a new LCD digitizer.
Click to expand...
Click to collapse
Let us know what happens when the new battery arrives and we'll go from there.
well my battery arrived yesterday, i put it in and tried to switch it on but alas nothing. Charged the battery full and put it in but no start up.
Just the same old problem, phone keeps restarting when in the cradle but nothing when out.
Help me guys............
Well still no response from the forum, however, I have a few updates and hope this could make it easier for someone to figure out the problem:
A strange thing happened yesterday -
1. when I disconnected the flex cable of the buttons and the keypad on the front panel from the main board and put the entire thing on the charging cradle. IT WORKED. I mean it didnt do the restarting problem, it worked perfect. However when I took it out of the cradle, it wont power on. While it was on on the cradle, i checked the internal battery and it showed 100% charge, which means that the internal battery is good.
2. Now back when I connected the flex cable to the connector on the board and power it on - nothing happens and when put in the cradle - the same restarting issue right after the statup screen.
So based on the above - what are your conclusions, is there a problem with the flex cable connector but then in that case it should start when taken out of the cradle.
And yes, its a new battery that I just got. So guess its not a problem with the battery...
Help me guys. I really want to get back my BA... it was such a pleasure to see it working in the cradle with mentioned in point 1 above.
PS. I left it on the charge for the whole night yesterday but no change when taken out of the cradle - just desperate to try anything to get it to work.
jack_brown12001 said:
Well still no response from the forum, however, I have a few updates and hope this could make it easier for someone to figure out the problem:
A strange thing happened yesterday -
1. when I disconnected the flex cable of the buttons and the keypad on the front panel from the main board and put the entire thing on the charging cradle. IT WORKED. I mean it didnt do the restarting problem, it worked perfect. However when I took it out of the cradle, it wont power on. While it was on on the cradle, i checked the internal battery and it showed 100% charge, which means that the internal battery is good.
2. Now back when I connected the flex cable to the connector on the board and power it on - nothing happens and when put in the cradle - the same restarting issue right after the statup screen.
So based on the above - what are your conclusions, is there a problem with the flex cable connector but then in that case it should start when taken out of the cradle.
And yes, its a new battery that I just got. So guess its not a problem with the battery...
Help me guys. I really want to get back my BA... it was such a pleasure to see it working in the cradle with mentioned in point 1 above.
PS. I left it on the charge for the whole night yesterday but no change when taken out of the cradle - just desperate to try anything to get it to work.
Click to expand...
Click to collapse
Judging from this, it seems that there is a problem with the motherboard itself. I could be wrong, but that's what it looks like to me. You can probably get a new BA from Market Place. I have seen a few members selling them lately.
*bump* still waiting for some good soul to help me out with the prob... i really dont wanna lose this phone...blue angels are real beautiful babies to have around...

After self turn from low battery, Desire wont turn on

Hi to all, last night my desire ran out of battery and i' was nowhere near my charger cause i left it at my office.
i try to turn it on and send txt message but it was automaticaly turned off again before i can get to the homescreen.
without waiting too long i try to turn it on again and still i can't get to write a single letter cause it was automaticaly turned off itself again.
this morning when i get my hands on the charger i quickly plug the charger but the amber light aren't turning on, yes my desire wont turn on either, i try to connect it with adb and when i type adb devices the adb tool shows there are no devices connected.
Please help me how to turn my Desire on again, fyi i already plug the charger for more than half hour without any led on my phone lights on.
Anyone knows any workaround on this problem, maybe experiencing the same issue?
Thank's in advance
If you're using the stock battery which is Li-on, then the problem might be that you killed it by forcing the usage after the shutdown. Li-on batteries should NEVER be juiced out to a true 0%, or it will die. That's why the Desire turns off most of the time between 10-15% to make sure this doesn't happen. (Other mobile phones do this too, but they report it to you as 0% instead of the arbitrary 10-15%) I do hope so that this is not the case with your problem. Sorry if I only gave an explanation instead of a solution, but that's all I can think about right now.
groovepeppy said:
Hi to all, last night my desire ran out of battery and i' was nowhere near my charger cause i left it at my office.
i try to turn it on and send txt message but it was automaticaly turned off again before i can get to the homescreen.
without waiting too long i try to turn it on again and still i can't get to write a single letter cause it was automaticaly turned off itself again.
this morning when i get my hands on the charger i quickly plug the charger but the amber light aren't turning on, yes my desire wont turn on either, i try to connect it with adb and when i type adb devices the adb tool shows there are no devices connected.
Please help me how to turn my Desire on again, fyi i already plug the charger for more than half hour without any led on my phone lights on.
Anyone knows any workaround on this problem, maybe experiencing the same issue?
Thank's in advance
Click to expand...
Click to collapse
try removing the battery and put it again. then plug the charge. wait for some time. hopefully it should fix it, else you need to try replacing your battery if it was not replaced recently.
kalizu said:
If you're using the stock battery which is Li-on, then the problem might be that you killed it by forcing the usage after the shutdown. Li-on batteries should NEVER be juiced out to a true 0%, or it will die. That's why the Desire turns off most of the time between 10-15% to make sure this doesn't happen. (Other mobile phones do this too, but they report it to you as 0% instead of the arbitrary 10-15%) I do hope so that this is not the case with your problem. Sorry if I only gave an explanation instead of a solution, but that's all I can think about right now.
Click to expand...
Click to collapse
kmaq said:
try removing the battery and put it again. then plug the charge. wait for some time. hopefully it should fix it, else you need to try replacing your battery if it was not replaced recently.
Click to expand...
Click to collapse
Thank's a lot for your respond my friends
My friend help me by trying to manually (connect the - and the + terminal with his blackberry charger) charge my battery for about a minute and then quickly insert the batt and plug the charger.
The orange light lit again but it took about 7 hours to reach 100%, after i unplug, the batt went down faster than Rossi's motoGP bike
2 hours standby and it went off.
I thought it better be charged again with the phone off and so i did.
After about 20 min, my phone vibrates as if there were a call coming in (phone was off) so in a rush i quickly unplug the phone and took the batt off (i'm worried it will damage my phone)
Since then, the batt won't recharge AGAIN, the orange led aren't lit no more.
Sorry for those long letters, one more question, do you guys think i have to get new battery or should i try to do the charging again?
Thank's in advance
My bet is the battery is gone
Droidzone said:
My bet is the battery is gone
Click to expand...
Click to collapse
+1
New battery is about £35.. dunno how much that is in Indonesia. I'd strongly recommend buying an original battery also, not a cheap knock off - bad ones can have very poor battery life, overheat, melt (even "explode" sometimes), and just in general kill your phone.
thank's a lot guys, will be lookin' for the genuine replacement today, tell ya the result later.
Thank's again for answering my worries
edit:
Ok guys, i got my genuine new battery which cost me around 24-26 Euro's
Test the battery at the store to show that it was charging and it was charging ok so i turn off the phone and go home.
Plug the charger as soon as i get home and the orange led didn't lit, to make the story short i presume that something is wrong with my phone, it drains the battery whether the phone was on or off!
Sending to the Collect Point for sure tonite after work.
Thank's a lot for you who read and answer my question.

[Q] Won't boot or charge at all

I just got my moto360 today and being the eager idiot that I am I booted up and connected to it. I put my watch on the cradle to charge for the first update and it was losing battery, so I turned the watch off and waited for a couple hours. Now I can't turn the watch on at all and it seems completely dead, it isn't responding to the two qi chargers I've tried that have both worked before. Did this happen to anybody else when they first got their watch?
Try the suggestions in this thread first:
http://forum.xda-developers.com/moto-360/help/doa-t2888687
vansmack said:
Try the suggestions in this thread first:
http://forum.xda-developers.com/moto-360/help/doa-t2888687
Click to expand...
Click to collapse
I looked in the thread and I didn't see anything that pertained to what happened to me. My watch was about at 30% on arrival but quickly died, but now it won't boot and the two moto 360 chargers I've tried don't light up when it's docked.

Questions on Light Sensor, and Cradle Charging

Hi everyone This is my first post, and I'm hoping its the right place to put it.
I just got my Moto360 after upgrading from a Pebble. The change is a little to get use to, especially because I feel like I had more control over my phone with my Pebble than my new Moto360. One of the issues I am having and attempting to cope with is the screen keeps randomly turning on. I've come to understand it has to do with the light sensor in the watch, and whenever it detects light, it comes on. My gripe: I dont want that. I'd rather conserve the battery life and hit the button to make it turn on. Is there ANY way to fix this? I have Ambient screen off on both my S5 and the watch.
My second question is this: I put my watch on charge for the night. As I put my watch on, and fell asleep, it appeared as if it were charging. But as I woke up, the watch was dead. Now, I wonder if the cradle is a smart charger that cuts power to the watch after a full charge. I even checked the connection and the watch was FLUSH on the cradle. So I wonder if anyone else has had the same issue?
Thanks everyone!

Weird battery and charging issue I need help with!

Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!
Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.
Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.
HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
Click to expand...
Click to collapse
i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.
I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?
I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.
I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do

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