Questions on Light Sensor, and Cradle Charging - Moto 360

Hi everyone This is my first post, and I'm hoping its the right place to put it.
I just got my Moto360 after upgrading from a Pebble. The change is a little to get use to, especially because I feel like I had more control over my phone with my Pebble than my new Moto360. One of the issues I am having and attempting to cope with is the screen keeps randomly turning on. I've come to understand it has to do with the light sensor in the watch, and whenever it detects light, it comes on. My gripe: I dont want that. I'd rather conserve the battery life and hit the button to make it turn on. Is there ANY way to fix this? I have Ambient screen off on both my S5 and the watch.
My second question is this: I put my watch on charge for the night. As I put my watch on, and fell asleep, it appeared as if it were charging. But as I woke up, the watch was dead. Now, I wonder if the cradle is a smart charger that cuts power to the watch after a full charge. I even checked the connection and the watch was FLUSH on the cradle. So I wonder if anyone else has had the same issue?
Thanks everyone!

Related

XDA dead? orange light only and faint startup screen

Hi.
I will try and detail everything about my xda so that I can cover most of the subjects that have been spoken about on this forum.
I am trying to get my xda up and running again, it has not been working for quite some time know so I have not used it in a long while because it stopped working last year and I just left it. Since then I have moved on to another Job and would benefit from the use of the xda.
I have the cradle and the power supply. If I put the battery in the cradle dock it won’t charge, no orange light on the cradle to say it is charging. If I place the xda in the dock or connect it to the power supply then the orange light on the top right hand corner stays on, regardless of whether the battery is in or not. Now I am confident that although you should have a battery in the unit, for the purpose of trying to get it running I am happy to use the power supply. I have followed all the guides to doing a hard reset, such as reset, camera and recorder buttons. For a while nothing was happening, and then suddenly the screen showed a faint image of o2, the network provider I am on. After a few attempts I managed to get it to come on again, and now I have figured a way of how to get it on and what looks like is the problem. If you connect the power supply, only with the battery in the back, the screen comes on with the o2 logo, and those familiar with the brand, you can see the blue oxygen bubble in the water, a blue background. Now, when you connect it straight away, the display lights up, not very bright, but it is noticeable, and then a second later, the orange light comes on to say it is charging, the screen then fades so you can just notice it, and then it goes off and nothing happens. Windows doesn’t see the device through USB, not even for the fraction of time that the unit becomes alive. I am aware the battery is a problem, but I don’t want to be buying a battery for something that it is already broken.
I have taken the unit apart following the guides available on the net, only as far as taking the fascia off and checking the board for damage or loose connections.
Any advice?
Neil.
how about the battery? have you tried a replacement?
I have not tried a replacement battery as I thought the unit could still power up without the battery.
how about checking the little trip-switch under the battery lock notch? if you dont want to have a battery. you should check it if it is on when you put the powersupply.
Just checkup the backlight settings again.

So, got my watch today and first charge question

I got my watch today and went to charge it for the first time and it'll get to 10% and then it starts to discharge pretty rapidly. Anyone else have this issue or will it correct itself over night or something?
Another thing I've noticed is the moto360 gets a little hot when it starts discharging, maybe that's why?
sevron said:
I got my watch today and went to charge it for the first time and it'll get to 10% and then it starts to discharge pretty rapidly. Anyone else have this issue or will it correct itself over night or something?
Another thing I've noticed is the moto360 gets a little hot when it starts discharging, maybe that's why?
Click to expand...
Click to collapse
Charge up first and THEN update to new OTA. Then your battery will improve a little each day.
http://forum.xda-developers.com/moto-360/general/fix-moto-360-set-problem-charging-t2870638
I've already done the OTA. It started the download as soon as I turned it on basically.
sevron said:
I've already done the OTA. It started the download as soon as I turned it on basically.
Click to expand...
Click to collapse
What's your build number right now?
The latest should be 4.4W.1.
What you can try is to reset the watch, maybe that helps. That shouldn't cause that much damage as you probably don't have any data on the watch itself anyway.
Hard to reset it when you can't get it to turn on. It doesn't even show the charge indicator now. Just the backlight turning off and going dim
That doesn't sound right at all. Try a different charge cord with your dock. Mine started the update download as soon as it linked to my phone, after that it HAD to be charged to at least 80% before starting the actual update. After that it will charge from 10% to 60% in about 25mins or less.
Sent from my LG-LS995 using Tapatalk
It's been sitting on the charger now for ~4-5 hours since I started this thread. I took it off about 5mins ago to test it, it powers on and nothing. It acts like it wants to come on, but nothing happens. Just the backlight, then it dims and soon goes off. The charging white light has been lit while it was on the charger the whole time. And it won't even display the blue circle with the time while on the charger.
When I took it out of the box earlier this afternoon it came on, paired it and started downloading the update then shut off saying to charge it. I placed it on the charger and the blue circle ring appeared. It hit 10% and started draining 2% a second and shut off. It hasn't shown the charging screen again after that. Just lights up the black screen and goes off, that's it.
So one thing I noticed, I power the watch completely off. No backlight on at all and place it on the charger. After a few seconds it turns on, black screen just backlight turns on, and vibrates really quick. Then after a couple seconds it vibrates again, but longer than it does when just powering the unit on and then the screen dims.

Weird battery and charging issue I need help with!

Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!
Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.
Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.
HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
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Click to collapse
i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.
I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?
I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.
I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do

Watch turns off and I can't turn it back on.

I've had the watch since December and absolutely loved it while it was working. For the past month, the watch will randomly turn off (without the normal shut down process) and then when I go to turn it back on, it will only show the Huawei logo and then turn back off with a blank screen again.
The only thing that seems to get it to turn back on consistently is putting it back on the charging dock. The watch turns off anywhere from 50% to 80%. So far, I have tried draining the battery to 5% and then giving it a full charge. I did this by "waking up" the watch by putting it on the charger just long enough to boot up and then taking it back off.
I'm also working on a factory reset, but the issue is happening during the re-syncing process (I currently do not have the charger with me) so the factory reset process has been less than successful. Fortunately for today, the watch seems to be turning back on if I let it sit for 5 minutes after it turns off. This made me think of overheating but the watch doesn't feel warm in any way what so ever.
So far I can't find anything on how to fix this except for a forum post on the Moto 360 1st gen having the same issue and that seemed to be a swelling battery problem which my phone does not appear to have because my screen is not discolored.
Is it time to call in the warranty or has someone out there had a similar issue and found a solution. If I can successfully get the watch to sync from the factory reset, I will report back if the issue persists. Any and all advice is greatly appreciated.
Yeah seems like a battery issue. Had the same with my moto. Let the manufacturer repair it.
The battery just would not give enough current sometimes. The output voltage will drop and the whole thing suddenly goes off.
I hope the hwatch has a better repairability score as the moto with all its glue when the guarantee is over...

Zen watch is not working. Screen is not coming up.

Hy Everyone!!
I didn't use watch for a week and battery went down, But when i try to charge watch is not turning on..I see the battery cradle with a small light marked charging when i put it to charge.
Appreciate if someone can help me regarding this..
AdarshJhade said:
Hy Everyone!!
I didn't use watch for a week and battery went down, But when i try to charge watch is not turning on..I see the battery cradle with a small light marked charging when i put it to charge.
Appreciate if someone can help me regarding this..
Click to expand...
Click to collapse
I have the exact same problem and still haven't found a solution. tempted to open it up. Gave up and ordered a huawei smartwatch, but would like to get my zenwatch back up as a second watch.

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