Watch turns off and I can't turn it back on. - Huawei Watch

I've had the watch since December and absolutely loved it while it was working. For the past month, the watch will randomly turn off (without the normal shut down process) and then when I go to turn it back on, it will only show the Huawei logo and then turn back off with a blank screen again.
The only thing that seems to get it to turn back on consistently is putting it back on the charging dock. The watch turns off anywhere from 50% to 80%. So far, I have tried draining the battery to 5% and then giving it a full charge. I did this by "waking up" the watch by putting it on the charger just long enough to boot up and then taking it back off.
I'm also working on a factory reset, but the issue is happening during the re-syncing process (I currently do not have the charger with me) so the factory reset process has been less than successful. Fortunately for today, the watch seems to be turning back on if I let it sit for 5 minutes after it turns off. This made me think of overheating but the watch doesn't feel warm in any way what so ever.
So far I can't find anything on how to fix this except for a forum post on the Moto 360 1st gen having the same issue and that seemed to be a swelling battery problem which my phone does not appear to have because my screen is not discolored.
Is it time to call in the warranty or has someone out there had a similar issue and found a solution. If I can successfully get the watch to sync from the factory reset, I will report back if the issue persists. Any and all advice is greatly appreciated.

Yeah seems like a battery issue. Had the same with my moto. Let the manufacturer repair it.
The battery just would not give enough current sometimes. The output voltage will drop and the whole thing suddenly goes off.
I hope the hwatch has a better repairability score as the moto with all its glue when the guarantee is over...

Related

[Q] Charging issue that defies common sense...

I searched here and google and found various charging issues but none quite like what I am seeing. The night before last, I plugged my A100 in before bed like I normally do and saw the power light turn orange. In the morning, I unplugged it without even looking at the LED because I just expected it to have charged completely. When I got to my car and turned it on, it was at 32%. I thought maybe I had something running that was eating battery or I didn't plug it in all the way overnight so it didn't charge. I plugged it into the car charger and went to work. When I got to work it was still at 32% but I didn't use it the whole time so I thought that was odd. I pretty much didn't use it the whole day since I knew it was low on power and I didn't have a charger at work. I got home and saw that it was at 28% so I plugged it in. About an hour later, I checked and it was still at 28%. Thinking that was odd, I turned it off and left it charging with it off for an hour. Turned it back on an hour later and still at 28%. I spent a little time using it while plugged in trying to kill off apps and things but it drained to 18% even though it was plugged in, the power LED showed orange, and the battery icon on screen showed charging (lighting bolt). At this point I started to worry that something was seriously wrong. I turned it *off* and left it plugged in all night after checking to make sure the LED was orange. In the morning, the LED had turned off completely (not blue or orange). I turned it on and saw that it was still at 18% even after charging all night turned off. I unplugged and replugged and the LED came on orange again.
So here is where it gets really strange.. I decide to go through RMA process since I'm still under warranty. I don't want my private data on it when sending it to them so I do a wipe. On a whim, I plug it back in after the wipe and guess what? It's charging! What the heck?!?! I had thought maybe I installed something that was causing problems but since it wasn't charging even when turned off, I figured it couldn't be an app. Can an application cause the device not to charge even in the off state? I thought maybe my battery stats had gotten corrupted so the percentage readout wasn't accurate but right after wiping the data, the battery was reading 18% just as before the wipe.
Any thoughts? Anyone ever see anything similar? My gut says to RMA it still.
Reboot the device.
It's a bug that happened to me on Honeycomb all the time with A100. (No longer happens on ICS)
Did you actually read the OP?
Sent from my Acer Iconia Tab A100 using Tapatalk
Yes, multiple reboots didn't help. No charging even when off. Started charging after wipe. Very odd.
So, after my wipe, I set out to see if I could get it to fail again. I loaded a couple of apps that I had loaded a couple of days before this happened and it stopped charging again. Unloaded each of those apps and still no charging. Did another wipe and still no charging. Conclusion is it's busted and just randomly charges on occasion. Sending it in for RMA today. Still very odd that it was reliably charging after that first wipe.
I myself am experiencing exactally the same problem. Any fix found?
Sent from my A100 using xda premium
Similar thing happened to me. The only thing is I didn't realize it wasn't charging until it was too late and the battery was at 5%. After it shut off, the only way i could get it to turn on was by holding down the power button and plugging in the charger. It didn't get to try a data wipe (didn't have enough time lol). I sent it back and they replaced the system board. Said it was not recognizing the battery properly.
I own two tabs, and one had this issue, the fix is actually quite simple. Let the tab die. No battery life at all. Then, when your sure its dead, plug it back in, and let it charge to full. I haven't had the issue on the tab since.
Sent from my Bad-Ass Acer Iconia Tab a100
Ciao. Same problem: my a100 only power on when plugged on charger.
i'm using a cooked ics with ulocked bootloader and i tried wipe, new installation, varius reboot, etc... and nothing heeelp!
thnx
flskio said:
Ciao. Same problem: my a100 only power on when plugged on charger.
i'm using a cooked ics with ulocked bootloader and i tried wipe, new installation, varius reboot, etc... and nothing heeelp!
thnx
Click to expand...
Click to collapse
Blow in the charge hole (in the tab) and try again, i had a similar problem, my charge was stuck into 3%, i tried that and worked for me : )
Enviado desde mi A500 usando XDA Premium HD app
luisxd said:
Blow in the charge hole (in the tab) and try again, i had a similar problem, my charge was stuck into 3%, i tried that and worked for me : )
Click to expand...
Click to collapse
my charge is on 3% too, but no good luck for me. seems a most serius problem
thanks.
any news guys? I bought a old ACER A100 and only power on while it plug in, so I went ahead and changed the battary, it still does not get charge.
Is the happening on complete stock? Or a custom ROM, if so, which one.
Also, reflash said ROM if applicable, and make sure the data is wiped.
I like the drain the battery idea, although its risky, these tabs can brick if it gets below 10%, current/voltage act weird when its low and blow a breaker inside and keep it from turning on.
Sent from my A100 using Tapatalk 2
What percent does it show the battery at while it's on?
Sent via Acer Iconia A100 on CM10_Build090212; godmachine v2.0 kernel, Smooth, Stable, Fast
My tab has the charging issue, but it is self inflicted. It was dropped, which cracked the lcd screen. I ordered one after a week or so and replaced it. At this point is when the charging issue cropped up. It powers on only if plugged in, and will get to 3% charge no matter how long it is plugged in. It will also only show the 3% if the charger is unplugged. It will then run for a few minutes until the battery dies. Also, the orange charge blinks about one minute after the charger is plugged in.
I found a reference on the web that if the battery charge gets too low the A100 can't charge it. I also found references that people had this problem, and Acer replaced the mb. I took a shot on the battery since it was a lot cheaper. Still the same. That doesn't the battery was not the issue since it was an ebay battery. So for now I just use it in the living room, plugged into outlet. Works good for that.
Jim
Ha! Found my own post by doing google query. Wow, didn't know this thread was still somewhat alive. So, I sent mine back as I mentioned in my last post back in February and they took a week and sent it back to me completely untouched. Basically said it was fixed but the same problem existed. I sent it in after a wipe but I did configure my wifi access point before I sent. When I got it back, my access point connected immediately and it still would not charge. I called them right back furious and demanded they provide shipping back to them because they clearly did nothing. They finally agreed and I shipped it back. After another two weeks of transit and repair time, I got my tablet back and this time it appeared to be fixed.
So, flash forward to 3 weeks ago. One morning I woke up and the tablet wouldn't power on. Black screen but the home "button" would light up when touched and power button would light up when plugged in and such. After several attempts to reset by holding down power button and using the recessed reset button, it was still not responsive. Tried up volume (and down volume) while powering pressing power button.. tried holding down reset button while pressing power button.. all with no result. Submitted rma request and was immediately granted without review. Sent it in and after about two weeks, got it back and it appeared to be working fine. Just this past weekend (about a week after I got the tablet back), I noticed that it was 3% after sitting on the charger for 2 days straight over thanksgiving. ARG!! Looks like another round of RMA here. I have not tried wiping but last time the charging issue happened, it was intermittent for about 2-3 weeks getting worse and worse before finally never charging. I am now near the end of my warranty period and I worry that if I send it back now, they will just turn it around and say it started charging after a wipe. What a piece of ... this is? This will be the 4th times in one year of ownership. I've almost spent the difference in cost between this tablet and other more expensive options in time and shipping alone.
I will try wiping it and then running it all the way down. Although I almost want it to fail hard right now so I can get it RMA'd before my warranty is up.

Galaxy nexus randomly shuts off..

So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
truthlesshero said:
So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
Click to expand...
Click to collapse
heat? is it getting hot? the phone has a safety to shut odd when the cpu temp reaches 110C. but i find it hard to imagine that it reaches 110C just sitting there(unless its plugged in, sitting in a non ventilated area).
If it's doing that and its stock and unrooted then you need to take it back
forgot to remind you to return to stock & locked before taking it back....if you choose to do so
simms22 said:
heat? is it getting hot? the phone has a safety to shut odd when the cpu temp reaches 110C. but i find it hard to imagine that it reaches 110C just sitting there(unless its plugged in, sitting in a non ventilated area).
Click to expand...
Click to collapse
Yeah...i don't think it gets that hot
The phone is just usually in the car..and I've had the chance to hold it right after it shuts off..i wonder if taking the case off..in case, like you said, ventilation might be the problem..
jase33 said:
If it's doing that and its stock and unrooted then you need to take it back
forgot to remind you to return to stock & locked before taking it back....if you choose to do so
Click to expand...
Click to collapse
Definitely..the root toolkit helps and i would able to flash a stock image and relock the phone..
just an extra bit of info in case someone googled/searched for this same problem and fell on this forum...
because after my searches, everyone that has had the same problem doesn't seem to have an answer...and now my phone, who did it a few times in the first few months...now has started to do it almost consistently...
randomly when i leave the house, it just goes to sleep and then the phone is turned off
the phone is NOT hot and it's literally minutes of being in the car or going for a walk, without bluetooth or gps or wifi on...and even when it is, sometimes it will still turn off
no pattern at all...both rooted and not, stock rom and not...stock kernel and not (have tried stock, james bond, and trinity so far)...
i'm going to try uping the min frequency and different governors to see what happens...
i will keep this thread updated
Try to see what happens if you hold the phone screen up and drop it 1 or 2 inches.
I am currently on my 5th Galaxy Nexus from Verizon. Phone 3 and 5 had a problem of turning off in my pocket. Almost every time I took the phone out is was off. I finally discovered that any jarring movement turns the phone off. If I did anything more then gently place it on the counter the phones would shut off. This occurs with the standard battery and back and the slim extended battery and battery back. The phone is inside a Seidio Convert case and this still occurs.
Mr. Toad said:
Try to see what happens if you hold the phone screen up and drop it 1 or 2 inches.
I am currently on my 5th Galaxy Nexus from Verizon. Phone 3 and 5 had a problem of turning off in my pocket. Almost every time I took the phone out is was off. I finally discovered that any jarring movement turns the phone off. If I did anything more then gently place it on the counter the phones would shut off. This occurs with the standard battery and back and the slim extended battery and battery back. The phone is inside a Seidio Convert case and this still occurs.
Click to expand...
Click to collapse
it seems like there's a good chance that's what's happening...as a fresh boot/install of any rom, including stock, and any kernel, any radio, all cause it to randomly shut down. but i noticed if it's NOT in my pocket and i hold it in my hand it almost never ever shuts down...so i'm thinking this is the problem...will keep this updated..thanks
I'm on my 4th Nexus because of "randomly" shutting down
As much as I love my rooted Nexus (4.1.1 ) full_toro_userdebug, after a couple of weeks, each phone has been shutting off randomly in my pocket or just jarring it in any way. I finally seemed to have fixed it by putting a small block of tissue paper the size of the battery between the case back and the battery.
It has allowed me to drop it from an inch or two above a wood table as drop it....It is 24 hours now. I will update with any change.
truthlesshero said:
just an extra bit of info in case someone googled/searched for this same problem and fell on this forum...
because after my searches, everyone that has had the same problem doesn't seem to have an answer...and now my phone, who did it a few times in the first few months...now has started to do it almost consistently...
randomly when i leave the house, it just goes to sleep and then the phone is turned off
the phone is NOT hot and it's literally minutes of being in the car or going for a walk, without bluetooth or gps or wifi on...and even when it is, sometimes it will still turn off
no pattern at all...both rooted and not, stock rom and not...stock kernel and not (have tried stock, james bond, and trinity so far)...
i'm going to try uping the min frequency and different governors to see what happens...
i will keep this thread updated
Click to expand...
Click to collapse
Any updates from you? I am having the same problem in that my screen will turn off and I can't get it to turn back on without pulling the battery. I can tell the phone is still on because LED notifications will continue to blink but the power button doesn't do anything.
Interestingly I've noticed lately that after I pull the battery and restart the phone, it seems to reset the battery stats. For example, tonight my phone has been off the charger for about 2 hours but after I just had to pull the battery, it booted back up and battery stats say it's been on battery for 24 minutes only.
Anyone else experiencing anything similar?
mrlaughter said:
As much as I love my rooted Nexus (4.1.1 ) full_toro_userdebug, after a couple of weeks, each phone has been shutting off randomly in my pocket or just jarring it in any way. I finally seemed to have fixed it by putting a small block of tissue paper the size of the battery between the case back and the battery.
It has allowed me to drop it from an inch or two above a wood table as drop it....It is 24 hours now. I will update with any change.
Click to expand...
Click to collapse
had this problem for several weeks: as long as i used the phone everything went fine but when i put it to sleep and stuff it in my pocket it shut itself down every second or third time.
your tipp with the tissue paper did the trick for me, no shutdown in the last five hours. thanks!
Has anyone found the reason for this happening? first time in eight months, my nexus turned down. first few turning offs phone has been hot and battery normal (70 ,80%). the last time the phone was cold and empty battery (although it was full). i am on custom rom (AOKP).
husko said:
Has anyone found the reason for this happening? first time in eight months, my nexus turned down. first few turning offs phone has been hot and battery normal (70 ,80%). the last time the phone was cold and empty battery (although it was full). i am on custom rom (AOKP).
Click to expand...
Click to collapse
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
colinlbc said:
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
Click to expand...
Click to collapse
i do not think that the battery connection is here a problem... when the phone was ˝off˝ i tried to call myself from mothers phone and everything was normal (in speaker of her phone it was ringing), but my phone was dead... nothing..
so i came to the conclusion that the phone is not exactly turned off, but the screen is and the power button does not work also. that is why i cant ˝turn on˝ my phone.
looks like the phone is in some kind of standby, but i dont know why this happens, maybe it is rom issue... i switched from AOKP to CM10 and so far (4 days) the phone has not been turned off by itself.
battery connection for me
colinlbc said:
I suspect the phone is turning itself off because of a bad battery connection. I've had my GN for several months and it has just started turning itself off whenever it is in my pocket, and occasionally when I'm holding it. It all began after about a 4 foot drop which caused no visible damage. Reseating the battery appears to help. I hope it's this simple for everyone else.
Click to expand...
Click to collapse
I agree with the battery connection guess. I had the same problem of it turning off randomly and it hasn't happened to me since I cleaned off the connectors on both the battery and the phone. Good luck to everyone else!
i am having the same problem
truthlesshero said:
So...my girlfriend's galaxy nexus started randomly shutting off in the past few weeks..it was completely stock..so i decided to root it, change the kernel, ROM and baseband...
However, it still does it with no particular pattern..the only consistent thing is that it seems to happen when we're out of the house..not turning on or off any particular wireless service like wifi Bluetooth etc...i even tried tapping on the back a few times like some other forums suggested...but that didn't recreate the problem..so I'd really be happy to hear any troubleshooting/suggestions/etc..
Click to expand...
Click to collapse
do you also have dream scene enabled? i have noticed that when i have my nexus plugged in and the dream scene is on that it is hard to get it just to the main passcode screen upon hitting power button.
now the phone just randomly turns off , while in the middle of charging sitting completely still on my desk.
wtf is going on with this phone?
I had this issue when I first got the GN.
Unfortunately, I think it is a permanent hardware issue (at least it was for me). Not due to software/firmware or anything like that. I would get random reboots, sometimes once a week, sometimes twice a day.
I finally had to make use of the warranty and send it into verizon. I got a new one, and it works great! Not a single random shutdown or reboot.

[Q] Urgent: Phone won't stop vibrating, can't shut off

First of all, please forgive the "urgent" wording in the title, but I'm really desperate.
I'm on vacation in another country, flight back is in less than 3 hours.
Earlier, I stowed my phone in my pocket while going on a water slide. I admit it's not the brightest of ideas, but I figured what's the point of owing a waterproof phone if I can't even take it to the water park for on demand shoots, right? Anyway, my phone slipped out of my pockets at the end of the slide, and it sunk to the bottom, submerged for about 7 minutes before I realized it was gone and retrieved it.
Nightmare ensues. First it won't turn on, then after a few attempts at powering on (including vol up + pwr), it vibrated once as if it was going to turn on, but then got stuck at the Sony logo, shortly after it simply died. Nothing could wake it. I did a quick inspection of all the flaps, no visible water damage.
I'm actually okay with it being a brick. But the real problem began about a few hours later. It started vibrating, non-stop. Powered off, no screen. No response to anything. I even tried the hard power off using the OFF button in the SIM slot, doesn't stop vibrating.
So right now, with only a few hours left until a 4 hour flight, I desperately need a way to somehow STOP the vibrating. I have to carry the phone on board since it's got a lithium battery built in, can't stow it in my luggage. The vibrating is really loud and annoying, and I know it's going to drive the entire cabin crazy. My initial hope was that the continuous vibrating will drain the battery and die on its own, but after at least 8 hours straight it's still going strong - I don't even know if I should be mad or glad.
I'm not looking for a fix to the bricked phone right now, my only priority is to get it to stop vibrating ASAP. Please, by all the powers of XDA, help!!!
Hey.
A bit late... I hope everything went okay on your flight.
But there was really not much you could do. Except smash it on the ground or remove the back panel and cut the battery (not easily doable though).
Did it stop? Its amazing it vibrated for so long without dying. But I guess its just another proof that the screen is the biggest battery drainer
Sent from my Z1c running AICP
Ok, here's the follow up.
While waiting at the airport, I decided to try turning on the phone one last time, and amazingly it turned on. Unfortunately, that didn't stop the vibration, so I tried shutting it down properly. Still no luck. Suggests it's likely a hardware issue causing the malfunction.
The good news is that the battery was down to 7% at that point, so the most sensible thing to do was to exhaust the remaining juice. I turned the phone back on, set screen brightness to max, switched off ALS, disabled low battery mode, and ran the most taxing game I had. It took about 10 minutes to hit 1%, but I did not expect it to last an additional 20 minutes after hitting the 1% mark. I was playing intensive 3D game on max brightness all that time. It simply refuses to run out of battery!
About half an hour before departure, the system finally automatically forced shut down. You'd think the vibrating would also finally come to an end, but alas, it kept vibrating afterwards. Pretty amazing how much battery life is available. At one point I figured I might have discovered perpetual unlimited power. It was still going strong after boarding, so I put the phone in my laptop bag and stowed it in the overhead compartment, hoping that would suppress any sound. Thankfully, along with the ambient noise of the plane, the vibration sound wasn't audible.
Unfortunately, my dreams of winning a Nobel prize for the discovery of limitless power was shot down after landing. Tomorrow it's off to the service center. Or maybe a new Z3 compact.

Phone rendered unusable

So for the last few months, my phone would randomly restart itself around once or twice a month. I didn't really care since it was a minor annoyance. Usually it would be when I was trying to do a bunch of things at once so I figured it might be a software problem. However, over the last two weeks or so, it has gotten worse. I usually charge my phone in the morning for about an hour while I get ready for the day. So by the time I leave the house, my phone is at 100%. What'll happen is I'll unplug it from the charger then will get about ten/fifteen minutes of uninterrupted usage before the screen goes black and the LG logo comes on. And the phone turns back on with less battery. Then, as I go to put in my knock code, it crashes again. Turns back on. Now with even less battery. This continues about five or six times until I'm left with anything from 3-15%. I can't make calls without the phone turning off, can't take pictures. Can't really do anything. However, there are no problems when the phone is charging. I can use it fine during that. I'm almost positive this is an issue with the battery (going to order a new one soon), however I just wanted to see if anyone else had this problem too and found a fix?
(rooted D851 with xposed)
khandaboss said:
So for the last few months, my phone would randomly restart itself around once or twice a month. I didn't really care since it was a minor annoyance. Usually it would be when I was trying to do a bunch of things at once so I figured it might be a software problem. However, over the last two weeks or so, it has gotten worse. I usually charge my phone in the morning for about an hour while I get ready for the day. So by the time I leave the house, my phone is at 100%. What'll happen is I'll unplug it from the charger then will get about ten/fifteen minutes of uninterrupted usage before the screen goes black and the LG logo comes on. And the phone turns back on with less battery. Then, as I go to put in my knock code, it crashes again. Turns back on. Now with even less battery. This continues about five or six times until I'm left with anything from 3-15%. I can't make calls without the phone turning off, can't take pictures. Can't really do anything. However, there are no problems when the phone is charging. I can use it fine during that. I'm almost positive this is an issue with the battery (going to order a new one soon), however I just wanted to see if anyone else had this problem too and found a fix?
(rooted D851 with xposed)
Click to expand...
Click to collapse
had this same problem many times. For me it's the battery. The battery really sucks on this phone.
Still_living714 said:
had this same problem many times. For me it's the battery. The battery really sucks on this phone.
Click to expand...
Click to collapse
X2 Same problems, same solution.

Replaced screen and battery, now in (another) bootloop!

Recently I posted about a problem others had as well - when under 50% ish battery, my HTC 10 would randomly reboot, and that would loop until it was plugged in.
Once plugged in and fully rebooted, the battery % reading would vary from where it was before to 1%. Also, certain apps' data or cache would be deleted. I would open, Macrodroid, for example, and it acts like it's the first time being opened after installation.
This has been exhausting, having to constantly be charging, staying above 60% - and even then it still happening. After it does, the apps whose data was cleared varied, and I wouldn't always know until I opened each.
So after this I dropped it and cracked the screen. I have fixed all of my HTCs before with various problems - M8, M7, DNA, Incredible, Max - so I decided to put in a new battery to hopefully fix the bootloop problem.
After watching a few disassembly videos, it seemed best to replace the screen when I opened it for the battery. So I ordered a screen, and waited more, constantly charging, restoring data to apps like Macrodroid and initializing apps all over again.
I finally have the new battery and screen. I have a few hours. I get out all my tools.
A few hours later, I have put it back together. It's like Medusa inside this thing! I was really being risky doing this last night, because I have a ton of work to do today, yet here I am typing this on my backup nexus 5x - so slow!
So the result? Success for the screen replacement, and the battery as well. But, now, it is bootlooping still! I plug it in, and two things:
Plugging it in does not stop the bootloop.
The charging LED does not light up.
So I am hoping someone may have some insight as to what I may not have connected properly. I can post pictures later, I'm not home right now.
I looked and looked and looked and cannot find where I went wrong. I am going to take it apart and put it back together if I can't find the error. Any ideas? Any other places I should post this?
I guess when I get home, assuming it has completely drained itself, I can plug it in, and see if it gets a charge, and if the LED illuminates. I am thinking: charging port is not properly connected back + the new battery did not fix the bootloop / battery issue.
Thoughts?
Bootloops/shutdowns are going to corrupt your data. I would RUU the thing before looking for hardware trouble, which you've likely sorted out by replacing the battery (of course, we're assuming the new battery is good).
BUT before that, is there a memory test in the bootloader or recovery? If so, I would run that very first thing.
bluedimensional123 said:
Recently I posted about a problem others had as well - when under 50% ish battery, my HTC 10 would randomly reboot, and that would loop until it was plugged in.
Once plugged in and fully rebooted, the battery % reading would vary from where it was before to 1%. Also, certain apps' data or cache would be deleted. I would open, Macrodroid, for example, and it acts like it's the first time being opened after installation.
This has been exhausting, having to constantly be charging, staying above 60% - and even then it still happening. After it does, the apps whose data was cleared varied, and I wouldn't always know until I opened each.
So after this I dropped it and cracked the screen. I have fixed all of my HTCs before with various problems - M8, M7, DNA, Incredible, Max - so I decided to put in a new battery to hopefully fix the bootloop problem.
After watching a few disassembly videos, it seemed best to replace the screen when I opened it for the battery. So I ordered a screen, and waited more, constantly charging, restoring data to apps like Macrodroid and initializing apps all over again.
I finally have the new battery and screen. I have a few hours. I get out all my tools.
A few hours later, I have put it back together. It's like Medusa inside this thing! I was really being risky doing this last night, because I have a ton of work to do today, yet here I am typing this on my backup nexus 5x - so slow!
So the result? Success for the screen replacement, and the battery as well. But, now, it is bootlooping still! I plug it in, and two things:
Plugging it in does not stop the bootloop.
The charging LED does not light up.
So I am hoping someone may have some insight as to what I may not have connected properly. I can post pictures later, I'm not home right now.
I looked and looked and looked and cannot find where I went wrong. I am going to take it apart and put it back together if I can't find the error. Any ideas? Any other places I should post this?
I guess when I get home, assuming it has completely drained itself, I can plug it in, and see if it gets a charge, and if the LED illuminates. I am thinking: charging port is not properly connected back + the new battery did not fix the bootloop / battery issue.
Thoughts?
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Whatever happened to your phone? I have the exact same problem. Infinite boot loop, no illuminated LED, and no way of getting into recovery or anything else with it bootlooping. It occurred after I made the mistake of trying to restart it at 25%. I have the new battery and screen. i'm going to attempt to open this Pandora's box. Seriously going to have to turn my back on HTC. The 10 is so full of software issue problems regarding the batteries that they never bothered to address.
I did the exact same thing a few days ago and my phone won't charge or boot, but I do think the problem is with the button strip, that's what i think, because i tried turning it on before re assembling it and it did turn on successfully and was charging normally but when i re Assemble it, the phone got this problem, now i think when i turned it on before assembling i pressed the power button with a screw driver because i couldn't press it with my fingers, I think there i messed it up, any advice how to fix the button strip and remove a slip nut would be very much appreciated
I had the exact same issue as you(shutting down at 50%), have you found any solution to it?
edit: I THINK clean flashing oreo firmware then latest RUU then twrp then lineage fixed my issue, charging to full rn will drain it over the next day and report back if its gone for good

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