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Anyone else having this issue? 1st night charging went to 100% while screen was off. 2nd charge only took it to 94% w/screen dimmed, and 3rd charge wouldn't go higher than 82% with dimmed screen.
Ever since the screen won't stay off, the watch won't fully charge. There is no way to disable screen while charging.
its_dale said:
Anyone else having this issue? 1st night charging went to 100% while screen was off. 2nd charge only took it to 94% w/screen dimmed, and 3rd charge wouldn't go higher than 82% with dimmed screen.
Ever since the screen won't stay off, the watch won't fully charge. There is no way to disable screen while charging.
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Click to collapse
You could try this https://play.google.com/store/apps/details?id=org.ebserver.screenoffwear&hl=en
AstroDigital said:
You could try this https://play.google.com/store/apps/details?id=org.ebserver.screenoffwear&hl=en
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Click to collapse
Thanks I'll check it out.
Update : I restarted the Motot 360 and it stayed on 82% for a while, then finally charged to 100%. Ill observe the next charge and hope it doesnt take 6-7 hours to charge again
its_dale said:
Anyone else having this issue? 1st night charging went to 100% while screen was off. 2nd charge only took it to 94% w/screen dimmed, and 3rd charge wouldn't go higher than 82% with dimmed screen.
Ever since the screen won't stay off, the watch won't fully charge. There is no way to disable screen while charging.
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Click to collapse
Make sure the watch is all the way down in the charger. It seems to be easiest if you have the button down, so it fits into the curve of the charger. I had an issue where the watch screen was staying in the charging mode, but wasn't actually charging when it wasn't aligned correctly.
ChrisAshton84 said:
Make sure the watch is all the way down in the charger. It seems to be easiest if you have the button down, so it fits into the curve of the charger. I had an issue where the watch screen was staying in the charging mode, but wasn't actually charging when it wasn't aligned correctly.
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Oh cool. Thanks, I'll check that next time. That could have been it
I'm having some issues with it also. I've tried aligning the watch multiple times. The first time floated on 79%-80%, 2nd charge has been floating at 75%-77%. I'm hoping there is an easy fix or that it's software related, because it kills me to have issues on a brand new product
Did anybody end up finding a fix to this? I received my watch yesterday and charged it to 100% and overnight I left it in the charging dock but when I woke up I found it to only be at 82%
AndrewAmazed said:
Did anybody end up finding a fix to this? I received my watch yesterday and charged it to 100% and overnight I left it in the charging dock but when I woke up I found it to only be at 82%
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Where are you seeing this percent?
One thing I have noticed is that the settings-about often shows a different percent than the Moto connect app
dottat said:
Where are you seeing this percent?
One thing I have noticed is that the settings-about often shows a different percent than the Moto connect app
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It shows the percentage while its on there.
"on the charging dock"
its_dale said:
It shows the percentage while its on there.
"on the charging dock"
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Is the time correct while it's showing this? I've noticed that sometimes the display doesn't update very well. Every time I've seen a non-100% charge in the morning (which was maybe twice), the time wasn't correctly displayed either. As soon as I touched the screen, however, the time and battery percentage would update -- the latter suddenly jumping to 100%. If I used the 360 as a bedside clock, I'd probably be upset about this, but since that's my Nexus 7's job, it doesn't really bother me on the 360.
AndrewAmazed said:
Did anybody end up finding a fix to this? I received my watch yesterday and charged it to 100% and overnight I left it in the charging dock but when I woke up I found it to only be at 82%
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Click to collapse
There are issues with the docking screen.
I noticed the wrong time displayed after four hours charging. The time shown on the docking screen was 1 hour behind, or about 25% slower than real time. The watch was not paired. After dismissing the docking screen by removing the watch from charger the normal watch screen showed correct time.
I notice the watch fully charges to 100% and my Samsung Qi charger light turns yellow (stop charging). Then the watch discharges quickly because the screen stays on bright while charger toggles on and off quickly. It sometimes goes down to 90% before the charger restarts charging normally without yellow light.
I can mediate all these issues successfully for an overnight charge by manually:
(1) Toggle ambient mode on in settings on phone/tablet. Wait until watch dims on charger and deselect ambient mode setting - which turns off watch display.
(2) Disconnect pairing on phone/tablet. This is a simple and quick way to prevent further notifications waking up the watch screen while charging.
All these manual functions could be put into an application for stable & quick charging. Or, Motorola could address issues in a software update in the future.
Good luck.
I just got my moto 360 and out the box battery was dead. I left it on the charger for 2 hours and it never got past 8 % then jumped down to 2% when I took it off.
It is not even charging. This saddens me.
small723 said:
I just got my moto 360 and out the box battery was dead. I left it on the charger for 2 hours and it never got past 8 % then jumped down to 2% when I took it off.
It is not even charging. This saddens me.
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me too. Anybody find a solution?
Stuck at 84% for two days. Going to try to drain it completely today and try again. Do you guys have the new firmware update?
bugbabid said:
me too. Anybody find a solution?
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I have never even seen the screen turn on with less then 20% charge when on the charger and new. Mine wouldn't even boot the first time until it was past 30%, how did you get it to even turn on?
New update to KGW42R seems to fix this, is anyone still getting stuck?
v3ngence said:
New update to KGW42R seems to fix this, is anyone still getting stuck?
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Click to collapse
Did the update yesterday...
I hadn't any issue with the battery until now (but then I've only been using the Moto 360 for a couple of days), but this morning the battery was stuck at 87% when I woke-up and checked the watch.
I've let it charge some more, it was still at 87% so I rebooted the watch and let it continue to charge, and now it's back at 100%.
FWIW I'm using ScreenOfWear (https://play.google.com/store/apps/details?id=org.ebserver.screenoffwear) to blank the display while charging.
Have a great day with your Moto 360!
bugbabid said:
me too. Anybody find a solution?
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I called Motorola and they told me to reset the watch and try again and that worked for me. Now charges perfectly.
small723 said:
I called Motorola and they told me to reset the watch and try again and that worked for me. Now charges perfectly.
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Click to collapse
Sounds like a battery calibration issue then.. Reset and start again :good:
Does anyone know if I can set it up without a android phone? Like I for the time being am okay with only watching time and such but i wonder if i can even set it up qithout it. Thanks!
Hi,
Last week, I updated my Zen watch via the normal way (Access watch application and check for update).
I did a "forget watch" on my phone before I proceed to reset which I believe is a common practice for android devices.
I was using it normally for 2 days but did not charge as weekend, I don't use and left if on without switching it off thus the device shut down when low battery.
Now the problem starts, I cannot power on the device and when I tried to charge the watch, the watch only vibrates only and does nothing.
Can anyone help me?
Thank you!
I Emailed Asus Support but because this watch is imported and there is no local support, I am being throw around and I am pretty lost.
How long have you tried to charge it for?
Hi Willber,
Sorry, right after I posted this it works again.
Apparently, the battery was seriously drained and honest like all the problems faced, I think this 5.1.1 is not well optimized at the moment and now I can understand why Moto 360 delayed the release.
The usual charger (direct with cable)I use does not seems to able to provide sufficient power to it and this goes the same for my USB cable + (I am using a multi ports 2.1Amp charging port).
I changed to thicker cable and it seems able to pick up the power. Not sure why this happened because before I upgrade, I had no problems using the mentioned charger and cable + charger before.
While this is weird, I am happy that the watch is back online for me.
Will monitor a few days and make sure I don't totally drain the battery by mistake again.
Thank You!
Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!
Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.
Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.
HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
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i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.
I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?
I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.
I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do
Hy Everyone!!
I didn't use watch for a week and battery went down, But when i try to charge watch is not turning on..I see the battery cradle with a small light marked charging when i put it to charge.
Appreciate if someone can help me regarding this..
AdarshJhade said:
Hy Everyone!!
I didn't use watch for a week and battery went down, But when i try to charge watch is not turning on..I see the battery cradle with a small light marked charging when i put it to charge.
Appreciate if someone can help me regarding this..
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I have the exact same problem and still haven't found a solution. tempted to open it up. Gave up and ordered a huawei smartwatch, but would like to get my zenwatch back up as a second watch.
Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
More info in my last post:
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance.
Did you rooted or unlocked?
Cryorus said:
Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
Thank you in advance.
Click to expand...
Click to collapse
You are bricked .
Check unbricking threads...
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
Edit: I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance
Regards!
New data:
When I pluggin the phone to the PC, the PC plays the "hardware detection sound" but then it disconnects too. Maybe it has something to do with the battery or something related?
Thank you in advance, phone is still dead.
Mario.
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
Cryorus said:
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
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Click to collapse
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
NiKiToS-04 said:
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
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Click to collapse
Yes I tried that 2 months ago... But yesterday... I arrived home and tried to charge again, waited about 2 hours, turned it in and pop... I have the phone again (I keep losing phone and data signal, but... come on, it is on now)... So I don't know... I heard many times that pluging in and off the battery and "waiting" seemed to work for a lot of people, but come on... 2 months?
Regards.
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
hugo06 said:
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
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Click to collapse
Wow... so the problem is not the battery... then it is really weird, how can just "waiting" be the solution?
Hugo, how long have you been with your phone turned off?
One month, the time to receive the new battery
hugo06 said:
One month, the time to receive the new battery
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That is a lot... I waited 2 months... sorry I don't know anything about the matter... but don't lose faith, maybe it will turn on again someday.... Advice, charge it and leave it charging for... a week? then try again.
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
NiKiToS-04 said:
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
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This seems like a different problem than ours... maybe you should try replacing the usb charging port.
Cryorus said:
This seems like a different problem than ours... maybe you should try replacing the usb charging port.
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Click to collapse
I'm not so sure... It sound's more like I'm either grounding some contacts or I'm somehow short circuiting something. Maybe it could be a broken capacitor or something? That would explain why your phone started working after 2 month.
Well in any case it would be interesting íf somebody with that issue would try touching the contacts in the USB port with metal needle and connect the phone to the PC.
I've ordered a new USB thingy already and going to swap it soon, I'll keep you updated.
I have try to change the battery and the usb port. The battery work one time but won't charge. Can't say if it is the same issue or because is is a cheap battery
Any news NiKiToS?