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Hi all!
I just got my new Defy earlier today from amazon.co.uk and I've got a question regarding the phone, sorry if I've asked something that has already been answered (didn't find a answer through the search).
The defy just simply doesn't seem to charge, when I use a USB-cable from the computer nothing happens at all. So I try a USB-charger which is connected to the wall and then via a micro USB-cable to the handset. This makes the phone go into a "charging-mode" showing a big battery with a flash on it. The percentage of battery quickly rises from 0% to 60% (in about 30 sec) and then stays there. Now I've tried to charge it for ~3h but if I then start the phone and enter the pin-code and then chose my prefered language for doing the initial setup it shuts down.
The phone then starts to load and does the same procedure of jumping from 0% of battery to 60%. The green "liquid" in the battery during "charging mode" is moving which in my mind should indicate that the phone is charging, but it doesn't seem to work.
If I unplug the charger the phone dies instantly.
When I plug the charger in the phone a small white led flashes quickly and then it's black again.
Should I just let it charge for like 10+ hours and hope for the best? Or are there any other possible solutions out there?
Just to clarify, I haven't rooted it or whatever, I haven't managed to get it to start even once.
/crushez
I think you have used accessories other than Motorola. Usually this happened to me when I used apple charger converter with a motorola cable.
If that is not true, its better to return the product since amazon has a 100% cash back replacement warranty. They can also send you a brand new phone later.
Ye, the charger I am using is a Sony Ericsson micro USB charger with the motorola cable. I'm situated in sweden, so the contact (english) from motorola doesn't work here.
Could it really be that since the usb-chargers shouldn't really vary that much? I checked it and the output from the chargers (the one to the wall) are the same apart from the sony ericsson's has 0.1 less V (DC).
I guess I could try and hit the stores tomorrow and buy a socket adaptor so I could use the charger motorola intended for usage in england.
As a last alternative plug your cable to a pc and leave it for 1hr. If it charges, then phone will power up on its own. Use cable that came in box with phone.
Sent from my MB525 using XDA App
major letdown this morning.
I had the phone be charged over the night and it all looked neat this morning with the battery indicator saying a 100%. THough when I unplug the phone from the charger it shuts down and wont start again. It starts charging from 0% again if I reconnect the charger.
Now I've got two possible explanations.
Either I've received a faulty battery or I'm just plained stupid and have missed something when puting the phone together, theres some kind of plastic protection on the battery which I'm supposed to remove before inserting it?
If the latter I'll go hide somewhere, cause I can't see any atm.
You can charge the phone on USB through the computer only after you've installed the driver package from Motorola on your computer. I noticed that too.
I bought a T-mobile phone on eBay, unlocked it, and just downloaded the software package from Motorola's US website. If you can't find it, let me know and I'll dig up the link!
I've installed the motorola media link and the drivers from
http : //www .motorola. com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-Drivers
But the phone just wont react when trying to charge it, other then a small light flash up in the left corner.
I've emailed both amazon and motorola support, awaiting further instructions from them on how to proceed before I try anything else. Of course this happens on a weekend when the support is out partying -.-
Thanks for all the help btw.
I guess I'm looking forward to a month (atleast) of sending phones back and forth.
I know this is all basic stuff you've probably already tried:
1) The correct wall charger (not sure if this is an enhanced micro usb, but some manufacturers wire them differently).
2) Pull the battery and let the phone sit a bit.
3) Using the correct usb cable to computer, experiment with different usb ports on the computer (this alone saved my wife the trouble of taking her phone back). Make sure you're plugged directly, not through a hub.
4) Does the phone actually run normally while on power (plugged in)? Not sure, but can you do a factory reset on this phone with it plugged in?
5) Have you tried charging on airplane mode?
Same happened to me.
I charge the phone about 20 hours, both by wall charger and USB, and couldn't charge it up to 100% only 70%. (motorola charger)
Nothing helped, so I returned the phone to the seller, and they gave me a new one - it's charging perfectly.
Read on... before you just see the post and start flaming.
Been having a helluva trouble with my Galaxy Note II since a month now.
It all started a day in April when I was on a weekend break and my charger just stopped working. Not the charger, but the charger port. I even tried a few other chargers and none of them worked, whereas my charger worked on other phones.
So after the weekend without a phone I come back home and read some posts on XDA about moisture in the USB port. I blow dry the port with the hair dryer and things start working again. After a couple of days of flawless working, again the problem comes up. But it is nothing that a few 'frustrating' 20 minutes of fidgeting will not solve and so goes life.
There have been a few days where it has gotten so annoying that the phone simply wont charge no matter what I do and which angle I place the phone (yoga for phones, anyone?). The phone has even switched off completely at times. Yesterday was one of those days when it simply wouldn't charge.
So again I spend a lot of time on XDA and Google and what makes consensus is that there is moisture in the USB port, or there is something wrong (loose connection) with the USB port and it needs repair.
Few facts before we get to that, and my point about this being a software problem.
1. The charger, when it works, works flawlessly irrespective of whether it is on the table or hanging by the charger from the power outlet. I expect that in case there is a loose connection, the position becomes very delicate.
2. The charger, when it works after moving the wire around for a while, keeps disconnecting occasionally even though it has been placed on a stable table surface and no one is disturbing the table. After some seconds, it connects back automatically and begins charging.
2. The phone works without any problem whatsoever when I plug it into the Samsung car charger - never once do I remember it not working
Now here are my findings from yesterday after I almost broke the phone in frustration.
1. On a whim, I decided to do a factory reset of my device. After fidgeting with the phone for 4-5 hours and it not charging, it magically started charging after the factory reset.
2. After the reset and a 1 hour charge, I updated all the default software on the phone - including 1 samsung update, 1 allshare update, and 1 push service update. Within a few minutes of this update, the charger started showing the 'loose connection' problems again. I also noticed that at times the phone screen would switch on for no reason - for only 2-3 seconds.
3. Again I reset the phone, and force stopped some samsung services and disabled as many samsung services as I could and I could notice consistent charging.
I subsequently installed some apps (not going full out as I want to observe the behaviour) and occasionally the charging stops. I then go into the application manager and shut down some samsung services and more often than not the charging starts working.
After all this circus, I believe there is something wrong with the Samsung services, the phone device drivers, or the MTP service. It does something when it detects a cable being inserted and causes a malfunction of the phone. This is what it looks like to me.
In fact the same problem happens when I plug in the phone to the PC too. The connection keeps breaking and the phone is just not usable from the PC. However the interesting thing is that when the USB / MTP breaks, the charge is still working and the orange light is glowing.
So, finally the XDA relevant question. Can you guys help me find out if it really is a software problem or just some strange co-incidence? Are there any traces that I can pull out to see which app/service is causing the problem? There are many apps/services that I would like to disable, but they are greyed out - is there anything that I can do about them?
Mind you that my phone is not rooted - so all the usually available apps might not work for me. I use the phone as a corporate device and I can't violate rules by rooting the phone.
Any tips, suggestions, ideas, flames?
Hi I'm having the exact same symptoms as you I wondering if you got to the bottom of the problem? Many thanks
Sent from my GT-N7105 using xda premium
My wife has same problem with her note 2 since yesterday. I'll test and share the result.
Sent from my GT-N7100 using XDA Premium HD app
Are you sure it's not the cable? Because many stock cables tend to be crappy, just try another one if you haven't. It doesn't have to be just loose connection.
Works here fine without issues, so doubt it's software. I rooted mine almost immediately, so can't say much about that though.
Ive tried 3 different cables and every time I plug one in s voice launches lol
Sent from my GT-N7105 using xda premium
Could be a problem with newer Samsung phones and their construction. I have a friend who has a Galaxy S3 (not Note 2) who's gone through FOUR phones so far -- all of them with the same problem of the charging port dying after a while. T-Mobile's insurance company is starting to give him dirty looks, poor guy ...
He gets intermittent charging before the phone stops charging completely. Now his phone is hooked up to the charger constantly while he's at home because of battery issues, so it's possible he's putting excessive strain on the charging port. My thinking is that it's a hardware issue rather than software, but who knows with these things.
mudge
my friend's note 2 having quite similar problem, every time plug in the cable, the phone start charging after some minutes. not the problem of cable, i tested the cable and charger with my phone. Plan to send it to service center.
Sent from my GT-N7100 using xda app-developers app
Exact same problem for N7100 (international version)
I have been facing the exact problem described above. The service center has blamed water logging to be the issue. But seriously doubt it since the port seems to be working fine when it really functions. Also i noticed that when i restart my phone few times it starts to work fine(without me touching the charger cable or the charger itself). I guess its a lot to do with the software than the hardware
note 2 Gt-n7105 bootloops, with charger doesnt boot loop
Hi,
My note 2 seems to work perfectly fine when i connect my charger. But when I disconnect the charger when its full charge it turns off.
When I turn the phone on without the charger it comes on the screen where it shows the "samsung galaxy note 2 gt-n7105" its begins to boot loop.
Can someone please give me some solutions.
Has anyone ever solve this? I have the same on my S4....
I too have the exact problem of phone getting connected and then disconnected automatically in few minutes.
I fixed mine with the same issue
Power usage
Hi,
I first saw this when I was using my sat nav app in the car, I turned off the Performance optimised when plugged in option in favour of a lower power option and the problem went away. As I get more applications on my phone I see this more and more.
Could this be the power usage of the phone? The charge will supply 500ma, if the phone is already using a good portion of that the battery will not charge, so the phone shows the charge intermittently as the phone uses slightly more and slightly less power when the cpu, etc wakes and sleeps. More apps running uses more time on the cpu so more power. And of course as the battery gets older this would display itself more.
Just an idea based on what I've seen...
My Note 5 just started doing this, and only on the car charger using the Adaptive Fast Charge port. Charges for 2 seconds, off for 2 seconds, charges for 2 seconds. Using the normal port it charges fine, just slower. I have the Adaptive Fast Charge adapter at home and in the car, it works fine at home.
usb A3 usb issues
for mine it is intermittently not being recognised in file manager and also charging and then not charging round and round making beeping noises. This started when I dropped it partially in a bowl of oxtail soup. At the time it wouldn't recognise any cable at all. After I cleaned it with a cotton wool bud it was working again for ages but every now and then it wouldn't be explorable in windows. Now its acting up again, very difficult to get it to detect in windows, it starts charging when I plug in the cable but not in file explorer.
It's a real pain because its a samsung a3 which is difficult to open. I think really I will have to get it repaired - opened up and cleaned inside properly or have the usb port replaced.
I've watched many videos about mtp drivers and cleaning and bending the usb port a bit etc etc for many of you I think cleaning the port and/or bending the usb tab a bit would help, good luck.
Stop posting your damn problems so some one can answer it. Jesus look at the posts and see if there is an answer.l cuz you asking makes no difference because u have to scroll to the bottom to see an answer any ways. So just w8. Also ya it's software thing.... Samsung kinda sucks but what the hay I love them anyway even tho thay, including the expencive ones, are crap
I am running [ROM-AOSP] Stock Jelly Bean 4.2.2_r1 for the Kindle Fire [02-12 4.2.2_r1] on my 1st generation KF for quite a while now. However, lately the KF takes a very long time to charge (8 hours or more yesterday), and even appears to hang while charging. I have made no changes or uploaded anything that can explain this. (The battery saver App Easy Battery Saver is installed, and has been all the time.)
Can anybody advise on problem/solution?
Change your charging device. If that does not resolve it, then you will have to open the kindle and either replace the battery or check for bad solders/loose wires.
Like bad charging port, but could be bad charger, or bad battery.
Sent from my Amazon OtterX using Tapatalk
okay, thanks for both answers.
I have ordered a new charger, so when it comes I can try that to see if that solves the problem.
What I have noticed today, is that the main orange Kindle Fire "On" light goes out briefly now and again while charging. I don't know if this is normal or not (or if it gives any clue to what might be wrong)? The Kindle is charging now and has been for several hours, but is only at 23% after all these hours. I don't know if I should leave it (and it will stay plugged in all night) or unplug it.
NOT Charger - how to tell if it is the USB Port or Battery?
I should have thought of this before I ordered a new charger (which hasn't come yet). I plugged the KF into computer (usb) and after a while it stopped charging!!!!
So it can't be a problem with the charger!
QUESTION: So how do I tell if it is the charging port or the battery???? (unless a wire is clearly loose then it is not a problem to know)
I did have the feeling that the battery is running down faster than usual (but not sure) and "maybe" even leaking away slightly (less sure of this though)
firehell said:
I should have thought of this before I ordered a new charger (which hasn't come yet). I plugged the KF into computer (usb) and after a while it stopped charging!!!!
So it can't be a problem with the charger!
QUESTION: So how do I tell if it is the charging port or the battery???? (unless a wire is clearly loose then it is not a problem to know)
I did have the feeling that the battery is running down faster than usual (but not sure) and "maybe" even leaking away slightly (less sure of this though)
Click to expand...
Click to collapse
I know with mine, sometime it doesn't charge, so I disconnect charger from kindle,
I reconnect I press it in with some pressure, and then pull out but not enough that it really moves, and it starts charging again.
I only have a problem once every 15 -20 times or less.
also could try a little pressure from one direction on the cable,
don't want to keep moving it, it can take a few secs to start charging again
don't want too much pressure or you will make it worse.
sd_shadow said:
I know with mine, sometime it doesn't charge, so I disconnect charger from kindle,
I reconnect I press it in with some pressure, and then pull out but not enough that it really moves, and it starts charging again.
I only have a problem once every 15 -20 times or less.
also could try a little pressure from one direction on the cable,
don't want to keep moving it, it can take a few secs to start charging again
don't want too much pressure or you will make it worse.
Click to expand...
Click to collapse
Okay many thanks for the reply sd_shadow - I'll have to wait with that
I took the back off (first time I've done that) and wanted to see if anything was clearly loose - but I found I don't have a screwdriver that small to remove the board - so will have to buy a screwdriver tomorrow (frustrating) - and don't want to put it back together until I have checked for possible loose things.
However, I don't think that todays stopping charging while on USB/computer is perhaps that important (but I am a novice so??). The other day I did try removing charger cable and replugging, when it did not seem to be charging, and afterwards I saw it was charging, but still going really slow.
As I also noted in my ealier Post I saw that the Kindle On light went out briefly and came back on while charging now and again (on USB/computer today went out and stayed out) - I don't know if this is a usual happening while charging - or if this is some indictaion to a certain direction (loose something or battery)?
Would be great if someone knew this!?!
I don't have enough expereince to know this!
I am a bit surprised that this problem has suddenly popped up - I take very good care of my KF - and it is always protected in a cover, and I am very careful when charging it - don't move it about/Charge it fully/etc. I mostly only use it to read ebooks the last months and switch it on maybe 1 or 2 times a day, and not for that long
I can't help wondering if it could be the Stock Jelly Bean 4.2.2_r1 causing this problem??
problem solved!!!
Sorry for the late reply to this – holidays!
I solved this problem with the help of this person at:
http://www.amazon.com/forum/kindle/ref=cm_cd_pg_pg1?_encoding=UTF8&cdForum=Fx1D7SY3BVSESG&cdPage=1&cdThread=Tx3BVTWI4W8QESI
I recommend that if anyone has a similar problem then they read this before taking other action.
I bought a new charger which I did not need!
The battery charging memory was out of sync. When you put the charger into KF it switches on, and my mistake was that I had been leaving it on. Additionally you need to do a regular charge – but read the above article, a bit long, but well worth reading if you have this problem (or even without)!
Thanks to all
firehell
:good::laugh:
:laugh:Sent from my Amazon OtterX using Tapatalk
Firehell, the Amazon discussion board is no longer available. Can you be more specific about what you did to solve the problem with the charging?
Thanks
I am having the same issue. Your link does not work anymore. Can you please tell what you did to fix charging issue. Thanks.
Justgreene said:
I am having the same issue. Your link does not work anymore. Can you please tell what you did to fix charging issue. Thanks.
Click to expand...
Click to collapse
http://web.archive.org/web/20171012...D7SY3BVSESG&cdPage=1&cdThread=Tx3BVTWI4W8QESI
hi.
my xperia arc (lt15a) has all of a sudden stopped responding to the charger - it won't charge at all!
tried other cables, tried connecting the usb to a desktop pc - but no respond!
the battery was at ~40%, and during the night I connected my powerbank to the charger, and the Arc to the powerbank (so trying to charge both of them simultaneously - something I never did).
in the morning I discovered that the phone didn't get charged.
I didn't worry much - I thought it was a bad cable, so I let the battery drain completely to 0%. but later I have discovered that it wouldn't recharge at all, and won't respond to a charger or a pc.
I have tried several things - which probably got the battery to get very drained-out. So now, if I try to power-on the device, it wouldn't turn on at all (it could turn on before), and the led near the micro usb port blinks in red for 3 times.
there is a very very tiny chance that a micro drop of rain got into the micro usb port, before the problem had started. But now I can't see any corrosion - maybe I don't know how to recognize it well enough? Anyway, I have tried to clean the port with alcohol and with electronic cleaning solvent (tuner cleaner) - but the phone still doesn't charge. maybe I didn't clean well? I really tried my best!
this Arc has mikeioannina's CM11 from 17.4.2016 - I used it for several months until now.
http://forum.xda-developers.com/showthread.php?t=2545354
the last thing I could do before the battery totally drained out was to enter the recovery mode (by turning the device on while holding the volume-up button), and then performing a factory reset. but it didn't help.
and I also want to mention that initially when the problem had started, when I connected the charger, sometimes the legacy xperia logo had appeared - but without the battery indicator afterwards (the phone just went off afterwards). now even this don't happen, and the phone doesn't respond at all to the charger. that's why I think it's a software problem, concerning the 3rd party rom that I've installed.
the mistake I've made was that I didn't try to reinstall the rom while there was still enough energy in the battery.... but I was abroad, and busy, and without a PC - so I couldn't perform it even if I was aware of the problem and wanted to solve it.
I don't have another battery or an external (desktop) battery-charger. and I am not enthusiast at buying these for this old phone (unless people here would be certain that it would definitely solve the problem).
I really want to keep using this device for a few more months - until the galaxy s8 / lg g6 would be released. I don't want to buy the current devices.
So could anybody help me?
hey i can help
xperon said:
hi.
my xperia arc (lt15a) has all of a sudden stopped responding to the charger - it won't charge at all!
tried other cables, tried connecting the usb to a desktop pc - but no respond!
the battery was at ~40%, and during the night I connected my powerbank to the charger, and the Arc to the powerbank (so trying to charge both of them simultaneously - something I never did).
in the morning I discovered that the phone didn't get charged.
I didn't worry much - I thought it was a bad cable, so I let the battery drain completely to 0%. but later I have discovered that it wouldn't recharge at all, and won't respond to a charger or a pc.
I have tried several things - which probably got the battery to get very drained-out. So now, if I try to power-on the device, it wouldn't turn on at all (it could turn on before), and the led near the micro usb port blinks in red for 3 times.
there is a very very tiny chance that a micro drop of rain got into the micro usb port, before the problem had started. But now I can't see any corrosion - maybe I don't know how to recognize it well enough? Anyway, I have tried to clean the port with alcohol and with electronic cleaning solvent (tuner cleaner) - but the phone still doesn't charge. maybe I didn't clean well? I really tried my best!
this Arc has mikeioannina's CM11 from 17.4.2016 - I used it for several months until now.
http://forum.xda-developers.com/showthread.php?t=2545354
the last thing I could do before the battery totally drained out was to enter the recovery mode (by turning the device on while holding the volume-up button), and then performing a factory reset. but it didn't help.
and I also want to mention that initially when the problem had started, when I connected the charger, sometimes the legacy xperia logo had appeared - but without the battery indicator afterwards (the phone just went off afterwards). now even this don't happen, and the phone doesn't respond at all to the charger. that's why I think it's a software problem, concerning the 3rd party rom that I've installed.
the mistake I've made was that I didn't try to reinstall the rom while there was still enough energy in the battery.... but I was abroad, and busy, and without a PC - so I couldn't perform it even if I was aware of the problem and wanted to solve it.
I don't have another battery or an external (desktop) battery-charger. and I am not enthusiast at buying these for this old phone (unless people here would be certain that it would definitely solve the problem).
I really want to keep using this device for a few more months - until the galaxy s8 / lg g6 would be released. I don't want to buy the current devices.
So could anybody help me?
Click to expand...
Click to collapse
i can fix your phone contact me on gmail [email protected]
Hello,
Couple of months ago I bought a UCH12 charger and it was working fine with my Z5 Dual Premium.
But since the update to Android 7.0, it stopped working.
I'd plug the charger to the phone and it would vibrate as if it recognized that something was connected but the phone does not show the icon of being in charge and even when I go check the battery usage it says that the phone is not charging.
My phone is not routed. I tried getting help from Sony support, but all of the action tried (reset, long reset, turning on and off, repair, etc...) did not get any results.
Anyone has the same issue ?
have you tried charging ANYTHING else from this charger?
looks like it's dead.
Yep, a Galaxy S7, works like a charm, just hates my cellphone or my cellphone hates it, either way.
try the same chargers while
1. device switched off
2. charging optimization is off
i suspect that charging optimization causing trouble...
1. Same thing
2. I am not sure where to do that, I have check battery optimization but iit only optimize the charge in respect of the apps used. and it did not do anything.
I admit that this is a strange one, has anybody witness the same thing ?
I can always send it for repair (I am still under warranty) but I'd like to use this as last resort (takes some time and forces me to use a crappy phone).
Settings > About Phone > Status
Tried it, no change...
EDIT:
I wonder if this article isn't saying that Google might be messing with Quick Chargers...
https://www.extremetech.com/electro...and-proprietary-fast-charging-android-devices
Anyone else on this issue ?