Has anyone else noticed that when you hold the HTC 10 without a case in your hand a certain way, your signal drops 1-2 bars and 5dBm or more? I was holding mine this morning one way, adjust my hand, and noticed a huge drop in signal. When I stop holding it the signal jumps up another 1-2 bars. I'm not talking about going from no grip to a death grip, just holding it by it's sides to also holding it up from the bottom seems to cause it.
No
I held mine in every way possible and not even 1 bar dropped. Could it be your location/service? Or defect?
Considering that wireless signal strength isn't static AND unless you're specifically watching the signal DB you can't rely on signal bars I'd not be too worried about it unless we see many users reporting the same thing.
So yes, holding it differently could give the impression of differing signal performance but in reality, unless it's defective it shouldn't be an issue.
Just tried every which way. No issues for me. I have the VZW model if it makes any difference
geoff5093 said:
Has anyone else noticed that when you hold the HTC 10 without a case in your hand a certain way, your signal drops 1-2 bars and 5dBm or more? I was holding mine this morning one way, adjust my hand, and noticed a huge drop in signal. When I stop holding it the signal jumps up another 1-2 bars. I'm not talking about going from no grip to a death grip, just holding it by it's sides to also holding it up from the bottom seems to cause it.
Click to expand...
Click to collapse
I picked mine up right now after reading and I gained 2 bars Verizon
I just tried to replicate it and couldn't. Tried a bunch of hand positions. No issues here.
What I experienced earlier was around a -90dBm signal when it was laying flat on a desk, then it jumped up to -110 when I held it a certain wait. I moved my hand around and saw it fluctuate between -105 and -110. I tried it at work and I couldn't replicate it, strange...
geoff5093 said:
What I experienced earlier was around a -90dBm signal when it was laying flat on a desk, then it jumped up to -110 when I held it a certain wait. I moved my hand around and saw it fluctuate between -105 and -110. I tried it at work and I couldn't replicate it, strange...
Click to expand...
Click to collapse
I had the same thing. I thought I had this issue, but had to dismiss the idea. The more I tested, the less my hypothesis held up. All of my testing happened at the same time, too. It seemed like for 5 minutes or so everytime i completely covered the antenna band at the top, that signal would drop. But after that first few minutes, my hand stopped having an impact, so I chalked it up to either an anomaly or a coincidence.
You are holding it wrong
Related
Overall, my area has a pretty good signal, but I live in a slight black spot, and my modern house with its foil lined walls does nothing to improve the situation. None of my phones have ever got a decent signal in the hous.
But I have observed a troublesome trend with the new Desire. If I leave the phone lying around on a shelf, the phone shows 2-3 bars of signal. If I make a call, the phone usually holds the call OK.
But if I pik the phone up to mess about with and dont immediately make a call, while I am holding the phone the signal will drop to zero, no service; and it doesn't come back, not until I put the phone back on the shelf.
Could it be that HTC are being too agressive with power management? Or could this be the same fault as has been reported in the Google Nexus?
It is entirely repeatable, to the point that I can demonstrate it to people.
What do other people in weak areas find?
Hi,
Is it exactly the same like the below demonstration of Nexus One signal drop?
http://www.youtube.com/watch?v=qEIA_lMwqJA
So far as that goes, yes, exactly the same.
What he doesn't do is test for less drop if a call is active. The phone appears to try harder to maintain the signal if a call is in progress.
AMAZING. Isn't it. So much talk about so many subjects, but no-one interested in how it actually performs as a PHONE!
This might be related to location of the GSM anthena on Desire and Nexus. Try to move your hand bit more up so you don't touch the bottom back part and check if there is any difference.
I would rather guess the described behaviour of a phone is perfectly normal with all phones under bad conditions. Happened to me with all my phones so far.
Basically we all know with the N1 how if you held the bottom of the device with your hand the device would loose 3G signal. Additionally this would cause issues in 3G low signal areas
im just wondering if the Desire suffers from the same issue considering its hardware is near identical to the N1's.
Could someone who has a Desire confirm with us if this happens or have HTC actually fixed the issue
Can't say I have ever experienced that and I use 3g everyday on this thing.
colin_090 said:
Basically we all know with the N1 how if you held the bottom of the device with your hand the device would loose 3G signal. Additionally this would cause issues in 3G low signal areas
im just wondering if the Desire suffers from the same issue considering its hardware is near identical to the N1's.
Could someone who has a Desire confirm with us if this happens or have HTC actually fixed the issue
Click to expand...
Click to collapse
Yeah it still happens with the Desire. If you hold it at the bottom in the palm of your hand it quickly loses a large chunk of signal, sometimes going back to GSM.
EroThraX said:
Yeah it still happens with the Desire. If you hold it at the bottom in the palm of your hand it quickly loses a large chunk of signal, sometimes going back to GSM.
Click to expand...
Click to collapse
My blackberry bold 2 also lose some signals if i hold at the bottom of the handset. I don't thing its a issue.
As the antenna on the desire is at the bottom it does reduce the signal if you hold it there. The difference is that most phones put the antenna at the top.
scotch whisky said:
As the antenna on the desire is at the bottom it does reduce the signal if you hold it there. The difference is that most phones put the antenna at the top.
Click to expand...
Click to collapse
And I don't understand their choice
When I make a call I take the phone at the bottom... I think it's more natural than take it from the top...
Is it to protect the brain against bad radio frequencies ?
Actually, I always take my phone at the bottom... The buttons are at the bottom, the keyboard is on the bottom of the screen... I really don't understand why I should take my phone from the top!!
Big ergonomic issue in my mind. But I probably can live with it...
the phone is being let down big time by this one stupid issue. Why did HTC decide to do this. WHY WHY WHY.
This issue may not affect most people but its nice to know that your signal isnt artificially being shown as less when you know you could get a better signal.
Its not that hard to hold it from the top, I'm already used to it.
Quazar0 said:
Its not that hard to hold it from the top, I'm already used to it.
Click to expand...
Click to collapse
And do you can press all buttons and tape on the keyboard with one hand by holding it from the top ?
I have had my new Desire for 2 days now. It is the telstra version (australia) (which also has the non working GPS).
I am using my postpaid telstra sim in it which was previously in my blackberry 9700 which is NEXTG capable.
I have found the reception to be noticeably poorer. My BB would show full 5 bars and would never drop a call or have any issues with calls breaking up and being unable to hear the other person. The actual 'bars' was about 2 out of 4 for the android. it is 5/5 for the BB. The android signal strength meter shows anywhere from -90 dBm to -105 dBm in the same spot. My BB9700 shows -70 dBm !!! in the same spot with the same sim!!! -70 is as good as it gets.
for example today, i had trouble maintaining a conversation for more than a few minutes without it breaking up and having to repeat myself a few times. This happened at least on 2 separate phone calls with the desire. Granted, it never cut the connection completely.
i got sick of it because i was on call and had to be able to be contactable 100% so I swapped the sim in to the BB and continued on my conversation – 30 minute conversation without a hint of an issue.
I have always found the BB to be the ultimate in the phone department – but i was seduced by the pretty screen and graphics of the Desire and also the integration with google apps – which i use a lot of.
I also note that people have been complainng about the nexus one over in the US of A regarding the reception quality too. I bet it is the same thing.
The call quality is quite good though. The speakerphone is crap though.
The other bits of the phone are great – screen, speed, apps, and everything else everyone said was good... though i havent heard anyone complaining about the reception
Just want to know if anyone else is having similar experiences and if it is just me. Can ppl with phones that can show signal strength objectively (i.e. dBm measurements) look into a comparison? and also state what network you are on?
Im now thinking it is too unreliable to use as my primary phone... which is too bad. I hope it is a matter of a software update or somesuch to fix this. The price one pays to be an early adopter.
I suspect this applies to your Desire?
bloody hell... same thing happened when i tried what that dude did... pick up the damn thing and the signal goes to hell
devastating.... this is sad.
It's because the antenna is at the bottom, and you're most likely covering it with your hand when you pick it up.
It's quite worrying this sort of hardware design flaw wasn't spotted by HTC. I too can confirm it happens on mind has well....at least I know how to hold it now!
This thing really is a nexus one+sense huh? It even copies the 3g coverage issue.
I just tried that and found the same problem...that is really a big problem.
hi, even if that shown in the video partially occurs to me as well I can't say I'm noticing any difference with my old handset (touch hd)
I have currently got an O2 simcard in my desire with GPRS reception only.
I do not have that issue, will try with my orange 3g sim as well.
Has anyone a work around or advice for this?
Held tight in the palm I lose bars, held to the head I don't - enough of a different grip when actually using for a call. Cupped in the fingers rather than the palm, no loss.
I have the sim free desire bought from UK, and I'm using the optus prepaid sim. There is no problem for me at all.
Maybe update the radio would fix the issue, but it seems no radio update atm.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
HTC Desire Bad reception Solved!!
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..
Satbeginner said:
Hi All,
I recently bought a second hand HTC Desire and had the same thing: Bad Reception.
I tried EVERYTHING, Rom's, Radio's, Task-killers, etc. but I found the reason was something completely different!
Now my Desire has FULL 4 bars reception: What did I do?
Remove the battery cover, take out the battery, unscrew the two small Torx screws at the bottom left and right.
These two screws hold the antenna cover which is actually the antenna itself!!
You will find two spring-loaded contacts at the left of the phone on the circuitboard: these are the antenna contacts. Pry them up al little bit and clean them with some alcohol.
Now clean the two grey contact surfaces in the antenne. Do not use any scratching tool, but use a small pencil eraser!! The surface will stay a bit grey, but this is normal.
Now you are done!
Put the antenna back in place (bottom first) and put the 2 screws back.
Boot your phone and you will have good (4 bar) reception like before.
If you want to check?
Before you do anything "dial" *#*#4636#*#* , choose "Phone Information" and look at the signal strength.
The lower the number of dBm the better the signal.
Same as: the higher the ASU the better the signal.
Do the same after cleaning and you will see the result.
Succes to you all!
Extra: The antenna is at the bottom of the phone, poor design choice, we all know.
However:before -when holding the phone- the Signal Strength went from -103 dBm tot -119 dBm and then to 0, meaning losing the connection completely.
Now, the reception at the same location when holding the phone goes from -79 dBm to -85 dBm still holding 4 bars and having good reception.
My guess is that with all the Desire's these contacts corrode over time, so cleaning does help to get the phone back in it's original condition..
Click to expand...
Click to collapse
I did the same thing when I was struggling with poor GPS - opened the phone and bent all contacts a little bit. Confirm that my (or my wife's more accurately) Desire now has outstanding GPS, 2G and 3G signal. This screenshot shows the two contacts mentioned by Satbeginner.
It is worth mentioning though - if your phone is still under warranty and has never been opened this procedure will void your warranty - you have to break a seal on one of the two screws to remove the antenna.
Hi all,
like some I've been having poor signal and not entirely sure if it's software or hardware. But I encountered something apple-esque earlier with my one x.
When holding the phone normally, i.e. resting in the palm of my hand with my finger and thumb round, I get around 1 bar, this rises a little outside.
When holding the phone from the speaker with my thumb and index finger, i get nearly full signal! Also by holding the edges at the base of the phone results in improved signal for me.
Can those who have issues try this out and see it it works? If not, I guess it must be my handset.
lol if this is just a death grip issue
twistedh said:
Hi all,
like some I've been having poor signal and not entirely sure if it's software or hardware. But I encountered something apple-esque earlier with my one x.
When holding the phone normally, i.e. resting in the palm of my hand with my finger and thumb round, I get around 1 bar, this rises a little outside.
When holding the phone from the speaker with my thumb and index finger, i get nearly full signal! Also by holding the edges at the base of the phone results in improved signal for me.
Can those who have issues try this out and see it it works? If not, I guess it must be my handset.
Click to expand...
Click to collapse
This happens with mine...its the lower left corner that you must avoid covering.
twistedh said:
Hi all,
like some I've been having poor signal and not entirely sure if it's software or hardware. But I encountered something apple-esque earlier with my one x.
When holding the phone normally, i.e. resting in the palm of my hand with my finger and thumb round, I get around 1 bar, this rises a little outside.
When holding the phone from the speaker with my thumb and index finger, i get nearly full signal! Also by holding the edges at the base of the phone results in improved signal for me.
Can those who have issues try this out and see it it works? If not, I guess it must be my handset.
Click to expand...
Click to collapse
well i have another problem when i try to call some one the signal drops to none and never go back !
i have to restart to get the signal back
i think it's a hardware problem.
can someone email htc with the problem ?
Now apple will sue HTC for copyright infringement on the signal bug. Sheesh...
Sent from my HTC One X using Tapatalk
I've gone through and read about problems with the wifi on the GN, how its weak sometimes.
But what I've noticed is that it has terrible reception when I'm holding it in portrait view (about 1 bar) but will jump up to full bars if I hold it in landscape or set it down.
Could it just be my phone or has anyone else noticed this?
I'm running Jellybean, Are you Jellin rom I think. Applied the Wifi fix there was for the rom, but still get bad reception on it at times.
Depending how you hold it, you'll be covering the WiFi antenna more or less. This is completely normal. The iPhone 4/4S isn't the only phone that suffers form antenna issues when holding it "the wrong way". All phones will see degraded radio reception of some sort when holding it that way.
attenuation
Beamed from my Maguro