Help please, I did a hard reset on my S6. I knew I would lose pictures and stuff but what I forgot was I didn't get them backed up first as my macbook and android don't communicate and my gateway doesn't work so no windows pc. I was locked out of my phone and only getting to try to enter my pin once an hour and after all day of doing this I was frustrated and did a hard reset, as soon as I started I could have kicked myself :crying: because my phone was the only place that I had pics, video and audio recordings ......of my brother, his voicemail before he passed away and pics before he passed away and of his funeral. I have never rooted. I tried kingoroot, kingroot and neither will root. Can someone help me get my files back please? Thank you.
First off, please accept my condolences on the death of your brother. I am so sorry for you loss.
I have never used it,but this might work for you: http://www.jihosoft.com/recover-data/recover-data-after-factory-reset.html
I hope this works for you.
koop1955 said:
First off, please accept my condolences on the death of your brother. I am so sorry for you loss.
I have never used it,but this might work for you: http://www.jihosoft.com/recover-data/recover-data-after-factory-reset.html
I hope this works for you.
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Click to collapse
Thanks, no it didn't. It did recognize my phone and scan though.
Related
Hi,
I can not recall my password; kinda silly but real...
I don't want to make a hard reset and loose my son's pictures at his graduation ceremony.
Any recommendation?
Youy should be able to hook the phone up to your cradle & then browse using activesync to transfer all your wanted files onto your PC before you hard reset. Even if you only manage to sync as a guest, not a peer, file browsing should still work from the PC
Thanks for your response..
When I get connected via cradle, I get a message like "this mobile device is password protected. In order to connect to the device, you must enter its password."
So, I can not browse.
I feel like I need to hack my own device..
firdevs said:
Thanks for your response..
When I get connected via cradle, I get a message like "this mobile device is password protected. In order to connect to the device, you must enter its password."
So, I can not browse.
I feel like I need to hack my own device..
Click to expand...
Click to collapse
There are only 4 digits.. maybe u can try all the combo.... :roll:
Earlier, it used to give a message telling it was the wrong password, when I enter directly from the device.
Now, it does not give any response, just waits.. I have soft reset device each time or reseat it to cradle to reactive ActiveSynch.
I wonder if it is blocked or not.. I might be trying hopelessly..
i'm facing the similar issue...
would a hard reset do the trick?
i think so.
you don't have nothing to loss.
same probelm
hey people,
i'm with the same problem i tried an alphanumeric password and now i cant get it right.. I tried to do the hard reset but i think i'm doing the soft reset. In the manual says to hold the power button and press reset. I did this millions times and stills asks for the device password!!
can anyone help me?
In case that this wont work is there anything i can do? developing it to the factory or something?
thx in advance..
Hey.... face the truth...
Hardreset it...
My Grandpa' told me long time ago....
"Isn't good to have all the eggs on the same basket"
Thanks Grandpa... i always record in two cameras, or imediatly synced my data for backup...
Oh yes... Skynight...
Does you have the original for BA manual? i mean maybe if you google a little or read the wiki pages can found how to perform a hardreset... or maybe i become a great guy and tell you where it is.... mmmm im hungry search please.
plz help me man..the manual says power and reset. i searched on forum and they said camera+power+reset would do it. when i do that way i only get a white screen with something written on it..I only had the pda for a couple of hours and it's my first pda, i'm kinda new in this "world".
can u tell me the right way to do it? In a electronic store it costs 50€ and i dont wanna pay that
thx
@skynight
You said you see white screen and something written on it? So what's written on it?
bootloader?
jejejeje
ok ok
check this out!
http://wiki.xda-developers.com/index.php?pagename=BlueAngel_WM5_For_Beginners
Help...
I need my phone to work tomorrow. I cant seem to make any outgoing calls. There is a short beep and the phone disconnects.
Have tried removing and putting back the battery and sim card, restarting... nothing seems to work. HELP.
I cant work complicated software stuff, unless someone is kind enough to give me a step by step plan.
Can you receive calls and send texts?
Sent from my Motorola Startac running Atari 2600 software!
can msg but still no outgoing ?
Yup....I can send and receive messages. I can even receive calls...just can't make one. Tried installing a network app... as suggested by a couple of sites... it seemed to block both incoming and outgoing calls. Uninstalled it and am right where I started.
Try factory resetting it.
Sent from my Motorola Startac running Atari 2600 software!
I'm having an App Attack!
Im trying really hard not to do that coz it will mean loosing a fun lot of ebooks. Strangely when you do a factory reset, and download most ebook reader apps. Some of the books that were available for free download earlier don't show up at all.
Do you think there is anything else I could try besides that?
Just do a backup with titanium backup it should keep you from losing your data.
Sent from my Desire HD using XDA App
Ok.. will try that.
coffeedesk said:
Ok.. will try that.
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Click to collapse
I have downloaded the Titanium Backup App. However my phone isn't 'rooted' and I run the very serious risk of bricking it if I do something wrong. thats a very real risk of a LOT of my hard earned money doing down the tube. Any words of wisdom on rooting...
Found this: pocketnow.com/android/how-to-root-your-htc-desire-hd
Is it safe to follow this how to?
this is such unexplored territory for me and much of this is WAYY over my head. I'm willing to try it, but I really cant afford another phone, so please humor me and give me your informed opinion.
I have downloaded the Titanium Backup App. However my phone isn't 'rooted' and I run the very serious risk of bricking it if I do something wrong. thats a very real risk of a LOT of my hard earned money doing down the tube. Any words of wisdom on rooting...
Found this: pocketnow.com/android/how-to-root-your-htc-desire-hd
Is it safe to follow this how to?
this is such unexplored territory for me and much of this is WAYY over my head. I'm willing to try it, but I really cant afford another phone, so please humor me and give me your informed opinion.
Thanks for your help. Did a hard reset and a couple of hours later, the outgoing call function works!! WOOO HOOO for that part of it. However, my phone was not rooted and I lost all my apps..
Thanks anyway!
HI Team,
I am very impressed by you work here.
I am unfortunately not a tech geek and I don't have much idea about phones troubleshooting. I need you all to try your best to help me.
I have a Xperia S Lt26i.It is already rooted as my brother who previously used it rooted it. The name of the root group is Tux Kernel (I see this when the phone restarts.)
Just two days ago my cousin was playing with the phone and he pressed the wrong pattern code for more than 20 times. My phone is not connected to 4g or wifi. I am unable to answer the secret question. I have my gmail configured on the device but it doesn't give access even though I enter the correct username and password. My brothers gmail was configured on it at the time of purchase(FYI)
No whatever I try it doesn't help me. If I connect the device to my PC. Sony Companion center doesn't recognize it. I have some very important notes on my phone under notes and I will be sacked from my job if I miss those notes. I am only the bread earner for my family.
I just want help to recover the notes on my device. Please let me know in detail the steps while you answer it will be of great help.
Forgot to inform you people that my usb debugging option is also disabled on my phone.
I am even ready to pay for this service as this group is my only hope after 16 hours of internet search.
GOD bless you please help me resolve my problem.
bhuvanesh99 said:
HI Team,
I am very impressed by you work here.
I am unfortunately not a tech geek and I don't have much idea about phones troubleshooting. I need you all to try your best to help me.
I have a Xperia S Lt26i.It is already rooted as my brother who previously used it rooted it. The name of the root group is Tux Kernel (I see this when the phone restarts.)
Just two days ago my cousin was playing with the phone and he pressed the wrong pattern code for more than 20 times. My phone is not connected to 4g or wifi. I am unable to answer the secret question. I have my gmail configured on the device but it doesn't give access even though I enter the correct username and password. My brothers gmail was configured on it at the time of purchase(FYI)
No whatever I try it doesn't help me. If I connect the device to my PC. Sony Companion center doesn't recognize it. I have some very important notes on my phone under notes and I will be sacked from my job if I miss those notes. I am only the bread earner for my family.
I just want help to recover the notes on my device. Please let me know in detail the steps while you answer it will be of great help.
Forgot to inform you people that my usb debugging option is also disabled on my phone.
I am even ready to pay for this service as this group is my only hope after 16 hours of internet search.
GOD bless you please help me resolve my problem.
Click to expand...
Click to collapse
i'm sorry i'm too not tech geek..but i'm willing to help solve your problem..is your phone can turn on??
bhuvanesh99 said:
HI Team,
I am very impressed by you work here.
I am unfortunately not a tech geek and I don't have much idea about phones troubleshooting. I need you all to try your best to help me.
I have a Xperia S Lt26i.It is already rooted as my brother who previously used it rooted it. The name of the root group is Tux Kernel (I see this when the phone restarts.)
Just two days ago my cousin was playing with the phone and he pressed the wrong pattern code for more than 20 times.......
Click to expand...
Click to collapse
Did You try the method mentioned here?
ceriqdesign said:
i'm sorry i'm too not tech geek..but i'm willing to help solve your problem..is your phone can turn on??
Click to expand...
Click to collapse
Yes my phone is powered on and I am able to receive call but I am not able to use the phone as it is locked out due to multiple pattern attempts.
Mirhawk said:
Did You try the method mentioned here?
Click to expand...
Click to collapse
Yes I have tried those steps. That steps are for phones which are originally having the sony software. However, I have a rooted phone and it never gets detected if I connect to sony PC companion.
bhuvanesh99 said:
Yes my phone is powered on and I am able to receive call but I am not able to use the phone as it is locked out due to multiple pattern attempts.
Click to expand...
Click to collapse
If You are able to receive calls, are You not able to access the phone while being in call? This might be worth a try!
bhuvanesh99 said:
Yes I have tried those steps. That steps are for phones which are originally having the sony software. However, I have a rooted phone and it never gets detected if I connect to sony PC companion.
Click to expand...
Click to collapse
Ah Sorry! My Bad! Should have read that!
Mirhawk said:
If You are able to receive calls, are You not able to access the phone while being in call? This might be worth a try!
Ah Sorry! My Bad! Should have read that!
Click to expand...
Click to collapse
++++++++++++++++++++++++++++++++++++++
I have tried already when my phone is on a call trying to access the phone is impossible. Its just showing me the lock screen.
bhuvanesh99 said:
++++++++++++++++++++++++++++++++++++++
I have tried already when my phone is on a call trying to access the phone is impossible. Its just showing me the lock screen.
Click to expand...
Click to collapse
why dont u try fresh install thru flash tool
Hi everyone
This is my first post here and a sad one at present.
i restored my G3 back to stock last night and all seemed to go well but now my phone says McaFee mobile security your device is locked and is asking for a pin to unlock it.
i don't have this pin and i don't have a clue how to get it, i purchased the phone as a used mobile and it was all good until i did the root back to stock because lollipop was causing some serious lag issues.
can anyone please help me with a way around this if possible
big thanks in advance
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
DelBoy said:
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Thanks for the reply
I contacted the seller and it seems the phone is infact 3rd hand if not more and basically he does not have the pin
i did the firmware flash and thats why I'm in the pickle now as the phone knows its been factory reset and MacaFee kicks in for security, the sellers not interested as he sold me the phone working which it was but lollipop was just killing the phone when i updated it and after trying to get back to kitkat I'm in brick land
If anyone else has a suggestion or can help then please do get in touch if possible
Thank you
In fact the previous owner set up an account here: McAffee Mobile Security.
Contact someone there and explain your situation.
I will contact McAfee for sure and see if they can help me but I do believe the answer I will receive will be can't help and I come to this conclusion through general security measure because I'm pretty sure anyone could steel a phone and call them up asking for the unlock code but let's see what they say.
If anyone has had this happen and have found a way around the issue please do send me a private message if you don't wish to publish it as I am stuck big time at present
Cheers
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
talk2joe said:
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
Click to expand...
Click to collapse
have you tried any diff roms or cyanogen mod? maybe a diff software wont have the mcafee on like cyanogen mod
No I haven't tried to put any other software on because I can no longer access download mode as the McAfee has a kill switch and won't let me do anything from what I can see.
All I can do it switch on my device I can't even get into setting properly because the McAfee block kicks in to quickly and I've tried probably 20 odd times
If anyone can explain a way for me to flash another operating system onto my handset please get in touch as I will try anything rather than have a dead phone and e out of pocket
Cheers
Take it some private repair shop. They will solve your issue.
DelBoy said:
Take it some private repair shop. They will solve your issue.
Click to expand...
Click to collapse
If i can not get around this fix i will defo take it to a shop as you mentioned and try my luck.
but i have some news
i have managed to get into the phone and it allows me to gain access without lock down but no sim installed yet.
i followed the steps from an earlier thread on how to get to buddy lock code and gain access to Macafee software but i do not see or can not figure out how to enter a buddy number as suggested in the last part of the solution
anyone know how to enter a buddy number please
cheers
Bump up just for those who might have missed this thread
Anyone know how I add buddy number please
Cheers
open the apk. on top , on the right there are like three dots. settings, scroll down to find device-buddy list.
under settings you can also see subscription info. there you can find the email of the person who set up the apk.
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
talk2joe said:
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
Click to expand...
Click to collapse
how were you able to enter the buddy code?
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
cass10 said:
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
Click to expand...
Click to collapse
Deleted
here is the method :https://forum.xda-developers.com/lg...are-method-t3534946/post70470494#post70470494
Hi guys i recently received my Galaxy S6 from sprint that my brother bought on may this year and loved it, but then fell in love with the Note 5 and saved this one on the box. Like i said the phone is exactly the same way it was when he bought it, so damn new! so i was very happy when the phone arrived and i quickly called my brother so that he could have it connected to the sprint network. He did and the phone worked awesome, we even changed the old number he had on that line he connected to my phone and got to call a friend of mine so everything worked, but! The next day i wake up to make a call and as i'm waiting for the 00:00 minutes to start rolling it took about 5 to 9 seconds to appear on screen and when it does, i CANT HEAR THE RING OR THE PERSON WHEN I MAKE A CALL! and so cant the person i'm calling, they get the call, but when they answer it they cant hear me. I tried everything sprint has told me from resetting the phone in many ways and nothing seems to work. Also everything on the phone works, trust me i've tried every test, i can hear on the lower speaker and on the top one also (my brother left a voice message and i could hear it loud and clear) so i know its not the speakers or anything hardware. I've tried everywhere and no one seems to have the answer to my problem can anyone pleaseeeeee help me , this phone is new and nothing is broken in it. I made a test to the microphone and i could record and talk to anyone on messenger, whatsapp, etc... so i know the mic works. Everything works, the only problem is that when YOU WANT TO MAKE A PHONE CALL OR RECEIVE ONE, YOU CANT LISTEN ANYTHING ON THE TOP SPEAKER, neither can the other person hear you. Please anyone :/
Thanks in advance!
I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
Sent from my iPad using Tapatalk HD
Saafir said:
A factory reset is in proper order to rule out a slew of problems you could have run into.
Click to expand...
Click to collapse
already tried this
cruise350 said:
I know this is way out there, but make sure you turn Bluetooth off. It may be connecting to a Bluetooth device and expecting you to use that.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
bluetooth is off
Factory reset isn't going to do it. You need to Odin the latest tar file to clean up whatever you have done to your phone. That will reset you to stock where Factory reset only deletes user data.
Here is the tar file:
File name: G920PVPU3BOJ7_G920PSPT3BOJ7_SPR.zip
Link: https://www.androidfilehost.com/?fid=24269982087002159
md5: fe1d4a7b3ad20f3e79efc7526e95143d
Pm if you need a replacement screen
Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?
Joby_2zz said:
Hello @cruise350 and thank you for the post. I have some questions before I start on your advice, what exactly do you mean by "odin" the latest tar file? Also, what do you mean by reset me to stock? Stock as in when I bought the phone for the first time or another version of android?
Click to expand...
Click to collapse
Here is a video of how to reset your phone using Odin: https://www.youtube.com/watch?v=tv0BnfpNxEs
The TAR file linked above will reset your phone to the latest Samsung Sprint version, as if you had just bought it from a store. (Including all the latest security patches.)
It is not a customized ROM, it will be "stock." You will not have root, which is something added afterwards. You can find a thread here for how to add that, if you need it.
Same Issue With BRAND NEW PHONE
I am running into the same issue with my fiancee's mom. She bought an S6 from Best Buy last Wednesday and had this problem the next day. We took the phone back to Best Buy, only to have the same problem all over again.
Now that she is on her second phone, she took it into a Sprint store and called Sprint. The Sprint technical people who took her call gave her a code to punch in the dialer, but it has not helped.